Used Cars for Sale at World Hyundai in Matteson, IL

a.raspberrystrong

Nov 10, 2016

My experience was excellent I will definitely recommend others and return to speak to the two individuals that assisted me. If I am ever in need of service they provided me with their contact information.

demarlsutton

Nov 9, 2016

I was Greeted when I walked onto the lot by Sales person Alex. He was Upfront and very honest with what he could do for me. Even though the Dealership was busy I felt that Alex kept me in the loop as far as to what was going on with the purchase the entire time.

tianalatia

Nov 8, 2016

I was very satisfied with David Kings work. I work with him last year when I brought my daughter a car from World Hyundai. He was very helpful to me again. Thank you David!!!

ccooks1991

Nov 6, 2016

My experience with Chris Davis was hands down amazing! From the time I called in explaining to him that how frustrated I was with car shopping to the time I walked into World Hyundai. I had bought my first car from World Hyundai and wanted to trade it in. However, other dealer didn't want to offer much for it. That all changed with Chris! Chris got me a great offer on my trade in and not only that but he help me pick a vehicle of my choice to consume the ret of my negative equity in my car! Chis put me in a 2016 Hyundai Sonata with a lower % I had !! But the story get even better, not only did Chris provide me with a deal I absolutely couldn't walk away from but he noticed my husband was paying 23% on his Chevy Impala. Chris took that as a perfect time to be blessing to us and got my husband out of that bad car deal ( not to mention my husband was at work). But put my husband in a 2017 Hyundai Sante FE at a3.9%!!!!! My husband works almost 2 hours away from World Hyundai but he was elated to drive there and get his new vehicle!!! I have already referred two more people to Chris! and anyone else I know car shopping I will always refer to him as well! Chris was absolutely a blessing and I will always work with him!

pauljhoff

Nov 5, 2016

Excellent and friendly service. I like my car. Maybe I will upgrade in a few years. I will be back for routine service of my vehicle

shaunderiaringo

Nov 3, 2016

I had a great experience there, (55357)(56495). I will definitely recommend them to other people. The process was very helpful and everything was explained in great detail.

paape.a01

Nov 1, 2016

After being extremely frustrated by 3 other local Hyundai dealerships I decided to check out World Hyundai and let me tell you, World Hyundai was by far superior. Chris Davis and Mike Jones are great people to work with. They are both very honest and straightforward (two things I never found at any other dealerships). They made my car buying experience extremely easy and painfree. They also offered me unbiased opinions when working out my payments, yes car salesman with unbiased opinions! I have no issue in saying that World Hyunda, in my opinion, is the best Hyundai dealership on the south side of Chicago. If you are looking to buy a Hyundai do not make the mistake I made by going to other dealerships first, go to World Hyundai they will make your car buying experience very worthwhile!

cnesteikis

Oct 29, 2016

I am happy with my purchase. I was treated professionally and with respect. My salesperson was great. I enjoyed working with him. I never felt any pressure. I came in and said what I wanted to purchase and negotiations went quick. Only problem was the length of time it took for the prep.

tboohughes

Oct 28, 2016

damon moore was a great salesman at world hyundai. i thought i couldnt get a car but he worked it out. i would most definitely reccomend world hyundai to all of my friends and family.

etsiams1399

Oct 26, 2016

I had an excellent experience at world Hyundai Erik Garcia was a big help. Will return for Erik again and recommend his service to family and friends because of his help and expertise.

christiancastro2379

Oct 26, 2016

Greatest place ever to buy a car , shout out to Mr. Ware in finance and Lester Rodgers for being patient and working with us .Also Mike Jones !! And my main man Duane "the Rock " always a friendly guy with amazing character , those guys at the dealership are all amazing .

smoore1

Oct 24, 2016

Great Customer Service!!! This is the 3rd vehicle that I have purchased . My overall experiece during the past 4 years has been great. The Staff always greet you when my vehicle is being services . They all treat you like family. I would definately refer others to purchase vehicles form MWH

Angie

Oct 22, 2016

I just left the dealership after being lied too about a car that was never part of the dealerships inventory. I have never witnessed such disrepect and such a lack of professionalism. I will never go back to this dealership and recommend that you don't either...

markj211

Oct 14, 2016

My most recent purchase (a 2017 Elantra) was undeniably one of the most enjoyable car purchases I have ever made. The staff are friendly and professional. There was no pushiness on the part of staff whatsoever. I would highly recommend this dealership (as well as Erik Garcia as the salesperson) to everyone. You won't be disappointed.

mikedowning0

Oct 14, 2016

I was thoroughly happy with my experience and I would recommend to a family member or relative . I was satisfied with all the follow up I received.

oluwabukolaibi

Oct 14, 2016

I would recommend world Hyundai matteson to everyone .. service delivery is exceptional and the staff go over and beyond to get you the right car and specification you want.. It's a 5 star rating, keep up the good job and make sure to check for Erick Garcia he is phenomenal .

afontillas

Oct 9, 2016

Finally got to experience excellence in car buying. My son was much happy for his new graduation car and my wife was much elated I surprised her too knowing I was intentionally buying an uber car for me and instead got one for her favorite child. Eric Garcia is to be commended for being there for this momentous event. Thanks, HYUNDAI (55357)(56842)

jettaluvr72

Oct 6, 2016

Edwin was great. I was greeted in the parking lot...after I parked my car. Friendly and knowledgeable. I love my new Sonata great gas mileage and awesome options!!!-Cristine Stuckey

hughes_lanetta

Oct 4, 2016

Chris Davis helped me find a car that complimented me very well. He made sure that I was aware of everything that was going with my paper work. He also made sure I was comfortable with my decision. Thank you Chris !!!!

angelazinnerman

Oct 1, 2016

pearl showed great customer service, it was raining and she brought an umbrella out to greet us. She was knowledgeable about the vehicle, that I purchased.

louperales

Sep 29, 2016

I had an extremely satisfying and knowledgeable visit at World Hyundai truly professional sales staff and sales person Edwin I will definitely recommend this facility to anyone.

tattoome2x

Sep 29, 2016

Erik is the best salesperson. I will definitely be back as long as erik is there. Erik should be promoted to Sr saleman. He is a hard worker.

herberthill375

Sep 25, 2016

I am very satisfied with the quality of service that we received at World Hyundai Matteson. The staff was very professional and worked very hard to make a deal that we could accept.

stefaonsingleton1

Sep 24, 2016

Very personable and made me feel comfortable. This is my first brand new car and I didn't feel like I was taken advantage of.

dmagny

Sep 23, 2016

The amount of time spent at the dealership was outrageous. The end result was almost worth it. I wish they can find a way to speed up the process by hiring more workers.

norman.sevier

Sep 22, 2016

I was approached by David King, he welcome me to the operation. I was informed of the rebates and shown the cars that would fit my budget and style. It was an delightful experience from beginning to end. I would recommend this dealership to my friends and family.

cjschiller

Sep 20, 2016

Please see previous page for my review of Alex Abu. I received excellent service, my only negative experience was a long wait to complete the financial paperwork

nancy.tybor

Sep 16, 2016

My son and I purchased two cars. We are very happy with our vehicles. Our cars meet our needs yet are fun to drive and very safe too.

isacyork

Sep 13, 2016

My experience Athe world Hyundai brought excitement to my life,made new friends that took very good care of me I would very much recommend World Hyundai to my friends and family

albertjenkins58

Sep 13, 2016

Good people to do business with.and the staff was very organised patients and polite Good. People to do business with. Will recommend to all of my friends and family

kporter

Sep 12, 2016

Mariela was a wonderful in assisting me in getting into my new car. She was very pleasant and meet all my need. She is truly an assett to the company.

doctorkwatts

Sep 9, 2016

The staff at World Hyundai was excellent.They were professional and very friendly. i would recommend anyone to purchase a vehicle. I will make sure that my family will visit World Hyundai in the immediately future.

sanman1220

Sep 9, 2016

Combined with me and my wife I have purchased over 5 vehicles from world Hyundai. Erik Harcia and Tom Primbas are my go to guys. They are the best in the business!! I will continue to come back and continue to refer anyone I know to world. Thank you

yjohnson5299

Sep 8, 2016

Damon was a great sales person and I have a great vehicle I would recommend this to my family and friends ig I could choose any dealership it would be this one

april4653

Sep 8, 2016

Amazing, they took time to make sure they got us the right car to meet our needs and at a price we could afford, staff was amazing :-)

hameslynn1

Sep 1, 2016

Overall the staff was friendly and went out of their way to find the vehicle for my wife and i. Nothing was spoken to me about xirius radio and how to use it.

Chi_city19

Aug 27, 2016

Having family at a dealership works. They work with you to get you a deal you are ok with. Highly recommend this place to make your next car purchase.

oldrenee

Aug 25, 2016

This dealership turned a stressful day into a beautiful day really appreciate all the wonderful work Will & other staff members. Recommend all customers that you visit this dealership.

dcastle4now

Aug 24, 2016

From the beginning to the end Workd Hyundai was an excellent experience . I was introduced to the service department and the finance gentleman was great . This was my first time con get into a dealership and not spend the entire day

Lorraine Mcclaine

Aug 20, 2016

Jarrett had wonderful wonderful service is A+++++ I would bring anyone to her! She got it done for me and she will for you as well! L. M

Angry

Aug 19, 2016

Waited 2.5 hours to be ignored by the so called best sales guy there! Then told come back with more money! No thank you!!

TONYAPATO

Aug 18, 2016

I had a good experience. Edwin was a great salesperson and met all of my needs. I would recommend him to anyone out there whose looking to buy a vehicle.

jmurphy0190

Aug 16, 2016

Very upset. I bought a brand new 2017 Elantra to take it home to find out there were noises going on under my car brought car back 3 times for them to keep sending me back. Jeopardizing my job, and also waisting gas. PROBLEM STILL NOT SOLVED. This is my second car with Hyundai first time I was very pleased. This time I'm second guessing abt it. Will b returning car soon!

ashn1124

Aug 13, 2016

I was referred by my mother and am happy I went with this company over the others. They we're very attentive to my needs. Everyone was extremely welcoming and not overpowering. I will definitely be coming back with my fiancee so he can trade in his car as well.

cybarnes

Aug 12, 2016

I was told to download the Bluelink app by Chris Davis, but my car doesn't have it. When I went in to ask about it and was told that I don't have it, I asked why was I told to download the app if I don't have it, I was told by a different salesman, I don't know, you'll have to take that up with Chris. I thought that was an improper response for a customer. It wasn't helpful at all. I will not be recommending this dealership. I also know that you have passed up sales for a meager $800. You would not come down on the price for a customer so they went elsewhere. I don't blame them.

tracycrowl19

Aug 11, 2016

I had a very good experience here. Will definitely recommend World Hyundai to anyone I know looking for a reliable car. Had great customer service.

Hudson2014

Aug 11, 2016

World Hyundai is out of this world. I have a fantastic experience purchasing my first new car in 21 years. The staff was very professional. I will recommend this dealership to my friends and family.

david.haynes89

Aug 11, 2016

I would encourage all my family and friends to shop at World Hyundai. This is the best dealership I have been to in a long time.

taijatyler

Aug 11, 2016

The staff was very courteous and professional. I was updated on all the processes and what was going on. My day there was a little long, but they kept checking up on me. I left a satisfied customer.

behrensdon56

Aug 11, 2016

When i had shown will the car i had wanted and after i had the test drive we were at his desk talking and i had told him i had enough money in a money market account to pay cash and i do not understand. Why that was over looked and ended. Up having. The car financed. I feel that having it financed was a unnecessary step and hope the bank doesn't. Charge. Anything when. I pay the car off with the first. Payment.

w.tanzy3

Aug 11, 2016

Great and easy experience Alex was great....very nice and knowlagable The easiest car buying i ever did Very happy with the car and the service

mhafner

Aug 10, 2016

This is my second car from World Hyundai. Good location, good selection, great service. I would highly recommend this dealership to anyone shopping for a car.

alesinski80

Aug 9, 2016

Not overly pleased with experience and or product, financing process needs to be faster. cost a bit to high for basic amenities. Not overly impressed with vehicle.

Tiffany Crawford

Aug 7, 2016

Jarrett was AWESOME!! She got me a newer car below the payment i originally asked for! You want your salesperson to work for you, great customer service with a smile, and get the job done?? Ask4 JArrettatWorldHyundaimatteson! Thanks so much Jarrett! T. Crawford

Roderick carbins III

Aug 6, 2016

I loved Jarrett as my Sales Rep! She was busy but still attentive showed me exactly what i asked for around the payment that I wanted! If you want a class act go see JarrettatWorldHyundaiMatteson! R. Carbins III

lszewka

Aug 6, 2016

this is secound time i bought a car their and have no complaints friendly alittle pushy on selling their vehicle even though i am happy i might bought a differant car but my credit is not top so i do know i cant be to picky

kaylagr1

Aug 6, 2016

Always have a nice time when I come in for to get my car serviced or to purchase a new car. Great job well done.

rporter154

Aug 5, 2016

I had an great experience.when i walked in the door , the atmosphere was perfect the sell team greeted me as if i was family. Which made it easy for me do business. My car that i picked is beautiful and fits all my needs. Thanks

donae1968sd

Aug 4, 2016

I wish you all will stop all the lies and making us women pay more money. So I guess you all are happy because, I am not happy.

ebranch08

Aug 4, 2016

The car buying process is longer the it should be, by the end I was exhausted and ready to leave. The process is much longer than it should be.

marygxxxx

Aug 3, 2016

Every body had a great attitude and eager to satisfy the customers it was an overall great experience. I am happy about my new car and I am looking forward to doing future business with the dealership.

janiskern

Aug 2, 2016

Damon Moore was a great salesman, I would recommend him to anyone. I've had nothing but great service from world Hyundai in the past also, thank you for that.

kristendaniellegill

Jul 29, 2016

Edwin helped me find the right car for me at an excellent price and he clearly loves his job and helped my father and I find awesome rides!

boozerdan19

Jul 28, 2016

buying a car from this dealership was the best experience I have ever had a dealership. our salesman Chris Davis was so helpful and informative about the car we wanted to buy. he was so informative on the test drive that when we got back we were ready buy that car. the whole ordeal was a pleasureable experience. my husband said if you sold pick up trucks we would buy them from you.

vickiemikki

Jul 28, 2016

If you want an overall great experience, World Hyundai is the place to go for great people that provide great service. I'm so happy I chose them.

myhandsrblesd4

Jul 28, 2016

Chris my salesman was great he worked diligently and made me feel like i was his top priority, his patience with me was greatly appreciated.

lannie23

Jul 27, 2016

WORLD HYUNDAI IS THE BEST. I GIVE THEM 5 STARS. I WOULD RECOMMEND TO FAMILY/FRIENDS. MY SALES PERSON DAMON MOORE WAS SO AWESOME & SO WAS MY FINANCE MANAGER ANOTIONE WAR. THEY BOTH GAVE ME A BUSINESS CARD & SAID IF I NEED ANYTHING DONT HESITATE TO CALL THEM. THAT PUT A BIG SMILE ON MY FACE.

liltweetyneshia

Jul 23, 2016

I had very great deal he really helped me and I will go back there and send people there and I will go back to trade my car in to get another one

byro807

Jul 23, 2016

i will return to worl hyundai to purchase another vehicle as soon as my wife finish nursing school. I really had a great experience with the staff overall

lmoneyshow

Jul 23, 2016

Great service, great people, was in & out & the whole process was friendly. Chris & Mike did a good job calling me, communicating with me & I felt good leaving the lot.

mdbella77

Jul 23, 2016

I really enjoyed the positive vibes I got upon immediately entering the dealership. The whole staff made me feel at home, and allowed me to feel comfortable in surveying the lot for a particular car. They even allowed me and my wife to bring in our pet dog, inside to enjoy the cool breeze of the air conditioning on that hot day! I felt as if the staff were warm friendly, and non-pressuring and helpful with any needs that we as potential customers needed. Thumbs up, to the entire staff! Especially our salesman!

mparker76527

Jul 22, 2016

I traded in my 2005 vehicle and thought I'd be buying something used. Edwin and the staff at World Hyundai were great to work with! While working with me around the payment I was looking for I was able to purchase a 2016 Hyundai Sonata. Edwin found one with all the features I loved and in my range. He and the rest of the staff made sure I was comfortable every step of the way and treated me well. I will absolutely be coming back when its time for a new car again.

itiswhatitisfusion

Jul 20, 2016

Had fun it's was a great day peace and love help me on everything i was happy with the car and will other people who are interested in a car thanks for your time and money

lwndwilliams

Jul 17, 2016

Took a lot of running around. Back & fourth to the dealership to bring in forms that were never asked for in the beginning. In the end they got the job done I got a OK deal.

Kevin Harden

Jul 16, 2016

Jarrett changed my mind about this dealership! Thanks so much for your help getting me at the payment in my budget on my new 2016 Sonata! K. H.

bonjean28

Jul 16, 2016

Eric Garcia is the very BEST sales person I have ever had to deal with in car shopping. Very knowledgeable helpful and not aggressive like many people.

vlleona3

Jul 16, 2016

I had a great experience at world Hyundai. Erik was able to work with me to get a price that would work. I would highly recommend getting a car from there. I love my new car and am happy my mom encouraged to me look at this dealership.

lhamiltona

Jul 15, 2016

I really appreciated the help I was given and they gave me the exact car I wanted I really love my purchase and will be back

Jasmine Stewart

Jul 15, 2016

I went in to buy a car where I was placed with not one but 2 sales men you would think okay great double service! No !!! First of all i was going through a program and told the sales man what i wanted and was looking for but he wasnt trying to hear me at all he kept trying to get a cosigner and make me put down more it got to the point where this man told me that the didnt have any cars on the lot to sale me when i told them i knew what i was looking for. Finally they found me a 2000 avalon the car body was nice and it ran good but they lied about the year of the car and the mileage i was so upset. And they wanted me to refer someone oh xxxx NO!

morrison274

Jul 10, 2016

Great professional staff who do not pressure the customer. I'd recommend this place to everyone I know. Go here and you won't be disappointed.

chrish2

Jul 9, 2016

I rated my review based on the satisfactory treatment I was given. As most people are very reluctant to making car purchases, due to finances, credit core, and host of other reasons. i thank World Hyundai for chaning my mind...Thank you!

harkamania

Jul 7, 2016

We were so pleased with the total experience from the start to finish. If in need of a great vehicle, and you do not want the pressure, go to World Hyundai Matteson and ask for Eric. I love my Accent hatchback. My husband and I are so pleased with the two vehicles that we drove away with.

mega5whit7

Jul 5, 2016

This is a great place. Straightforward and honest. Will do their best to work with you.Everyone is nice, even offered us water and soda! I recommend this place to everyone.

jharkins

Jul 3, 2016

My wife and I just recently purchased a 2016 Accent and a 2016 Sonata Sport. Eric was our salesman, and nothing was to much trouble, and answered all our questions. He gave us a fair trade for our used vehicles, and worked with us to get our payments to a level we were comfortable with. I highly recommend you see Eric, if you are looking to buy a new or used vehicle.

kmasuka

Jul 2, 2016

I have purchased 3 cars from Matteson Hyundai and I would highly recommend them to my family and friends. They are extremely professional, informative and friendly. Edwin sold me my 2017 Elantran and he was great!

bdadigan

Jul 1, 2016

If you're looking for a car, go visit World Hyundai and ask for Robert or Alex. These two gentlemen are top notch - not too aggressive and will make the car buying experience go very smooth. They both are extremely professional, knowledgeable and personable. It was like talking with a friend instead of a car salesman. They work with you, your budget and will lead you in the right direction. If every car dealership was like World Hyundai, the car buying experience would be a joy instead of a headache. Do yourself a favor and get over to World Hyundai. Don't forget to ask for Robert or Alex. They will do right by you.

ar.toney87

Jun 30, 2016

David King and the rest of the staff at World Hyundai are amazing! Since this was my first car, David was very thorough and patient throughout the whole process!

williams1554

Jun 29, 2016

Very good customer service the sales person was professional and very friendly. i will recommend this dealership to my friend and defiantly i will come back

collins.bernice55

Jun 26, 2016

My sale person was very professional and courteous. Overall Hyundai Sonata is a mid-size luxury car with a lot of space, reliability, and good on gas. I took it on a road trip to find out and it made good on it promised.

Deborah Jackson

Jun 25, 2016

My sales professional Allen was very pleasant and informative efficient and expedited my deal to get out in a reasonable amount of time will definitely refer him friends and family thanks Allen.

Sbanks

Jun 24, 2016

Thanks again Jarrett our salesperson and the finance department for getting us in and out with a brand new car! No down payment, low monthly car payments and a lower interest rate!

msaveronica720

Jun 24, 2016

It is such a pleasure working with Edwin the car salesman very informative, would recommend more people to come and purchase cars from the dealership. My Dad and I are very pleased with World Hyundai in Matteson, Illinois

raunishachase

Jun 23, 2016

I am very impressed with the assistance and professionalism provided by Erik Garcia and Teri. They made the process of purchasing the vehicle easier, and I would definitely recommend them to people interested in purchasing a vehicle. Erik exhibited integrity, trustworthiness, and character, which reiterated my trust in the Hyundai brand. Erik was very knowledgeable of the products that Hyundai offers. I felt very comfortable asking questions and I appreciated both Erik and Teri for taking additional time with me to make sure all of my needs were met. They are great!

carrawayalexis

Jun 21, 2016

The sales person was very helpful, knowledgeable and friendly.. the follow-up is amazingly nice and courtesy. The staff overall are very welcoming and attentive. This was a great car buying experience for me. Thanks

ernie_engels

Jun 21, 2016

While in my case it took 8 hours to get everything together, everyone was courteous and understanding. The wait was long but the product and the deal was right. The salesperson, Mr. Chris Davis, took good care of me, making sure I was comfortable, as well as making sure I understood what was going on with the deal and such. I would in deed recommend WORLD HYUNDAI to anyone who is buying a new or used car. As for Chris Davis.

symonesade93

Jun 20, 2016

I am always satisfied with the car purchases me and my father make with this dealership. I will recommend this dealership to many family and friends and will continue to do business with this company. Maybe next they can bring a Jeep to the outlet :)

msjoyce23

Jun 14, 2016

There was a an argument between a customer and another individual on the day that I was there purchasing my vehicle. The issues seemed to be resolved quickly, but it did escalate to loud voices in the show room.

dianthia lee

Jun 12, 2016

Dave King, the salesman was very professional and persistent. He was polite and if i were to buy another car , I would come back and /or refer him to others.

phillip_mcfadden

Jun 12, 2016

World Hyundai gave me what I was looking for a new vechile. I took the metra train out to world Hyundai and they pick me up from the train station. They sold me a new Hyundai accent which provided me with a way to get back and forth to work.

S Banks

Jun 11, 2016

Jarrett was great! She has great cutomer service and i'm sending all of my friends to her! S.Banks

donnelldubose

Jun 10, 2016

It was my first time purchasing a vehicle, so I have nothing to compare it to. The overall experience was fair. The dealers were very professional in the way they handled business

adspann4

Jun 5, 2016

Edwin was absolutely great. He cared about my car needs and was thorough. This is the 4th car I have purchased from him and each time he has showed exceptional service.

rhondiseo30

Jun 2, 2016

I received the service I was looking for while shopping for the specific car I purchased. I was treated with respect and dignity. It was an experience that focused on meeting and satisfying the customers.

kevrad23

May 31, 2016

World Hyundai has always went beyond the norm to ensure they exceed customer expectations. This is my 2nd purchase from this dealership. Our salesperson Alex is one of the most knowledgeable and thorough I've ever dealt with. I will definitely do business with them again.

JOS

May 28, 2016

Jarrett Was the Best!! Very Patient and knew alot about the cars. I test drove 4 before I could make my decision. I love my car and would definitely recommend Jarrett & World Hyundai to anyone I know.

lasha3522

May 27, 2016

I went in there with doubt that I would be leaving with a car. They worked with me, even though I didn't have much to put down. He asked me what I wanted my note to be and still continued to work with me. I have a brand new car and I am please with my choice.

United16

May 26, 2016

Again I had a great experance buying my Sonata. And I would recomend to anyone who is looking to buy a car, see my dealer Jerret.

yoljhnsn

May 26, 2016

She was very helpful in me getting the car I wanted and the finance She answer every question that I Had After my purchase She follow up with a call to see if I was enjoying my new ride

Rosalyn Rainey

May 24, 2016

CAME TO UPGRADE AND REFINACE AND ALEX THE SALESMAN DID AN EXCELLENT JOB WITH HELPING US. HE UPGRADED US FROM A 2014 TO A 2016. ENJOYED THE SERVICE WITH WORLD HYUNDAI OF MATTESON

spanik08

May 17, 2016

I am very pleased with the purchase of my vehicle. I got what I wanted in a car and the salesman help me get a great deal.

rahbia20012001

May 12, 2016

Love World Hyundia and my New Tuscan and Chris Davis is the Best Rep. I would not go anywhere els to purchase my new car.

mshe123

May 12, 2016

You made my car buying experience great, The service was great, the coffee was great, everyone was very polite, and even though there were about 9 people with me everyone as treated very well.

damondsingleton

May 10, 2016

My overall experience in purchasing our 2015 Genesis was wonderful; Damon was very professional and he knew a great deal about the vehicle. He answered all of our questions and demonstrated many of the cool options that the vehicle provides. We will definitely return for service as well as for future purchases. Thanks!

dianahaywood

May 10, 2016

Great experience at world Hyundai the sales person Damon Moore was very professional and very helpful. I would recommend this dealership to my friends and family members.

aarrob

May 9, 2016

We always have a good experience when shopping for a vehicle at Hyundai in Matteson. We truly appreciate the professional and respect we receive from Tom (General Manager), Chris Davis (our Sales Rep) and Anton (Finance Rep). We certainly refer friends and family to this dealership. Thanks for the great service.

ldemello

May 9, 2016

Greatest car experience I have had. This is my 11th car purchase and I was treated with respect and show a variety of products. Great job Wold Hyundia!

rajjjb

May 8, 2016

Very satisfied customer with the staff and would definitely recommend World Hyundai to my family and friends. Oh, by the way I had the same experience with my first Hyundai Santa Fe. Continue the Excellence!!!

ladyonna

May 5, 2016

Just make sure a quote is the FINAL price..no changes at the last minute!!! ASK ASK ASK !! Even though it was only a few hundred dollars... a quote should be a quote!

climmie.williams

May 3, 2016

I had the best salesmen ever at the Hyunda dealership he said he had the perfect car and he did. Awesome dealership and salesman. Love the experience I had. Thanks. Awesome finance department too.

lanise1210

May 3, 2016

I really enjoyed my experience, I will recommend this dealership to my family and friends. The staff was very helpful and meet all of my needs.

jaybeav22

May 3, 2016

Working with Eric was a great experience for me. I have been to the dealership before and working with other employees; but working with Eric made my experience excellent.

M. Flemming

Apr 30, 2016

Jarrett gave me great customer service, was patient and gave me a great deal! Please come see her if you're looking for your next purchase! You will be blessed! M. Flemming

dklos47

Apr 28, 2016

I have purchased my last 3 cars from world Hyundai and every time it's a great experience. My salesperson Erik Garcia was very professional and patient with the whole process . I did not feel any pressure from him or any of the staff members. Definitely 5 stars!!!

ublion83

Apr 27, 2016

Mr. King was very professional and would recommend world matteson Hyundai . Thank you for helping me with this sales process . I will come back and buy another one

missybrosamer74

Apr 26, 2016

I will be returning customer and I totally recommend this dealership to anyone. Please look for Edwin, he's a good salesperson. World of Hyundai is a really place to shop at for new or used car.

ms.nat63

Apr 26, 2016

Edwin was awesome. He was very professional and courtious. I will definitely refer him business and come back again. Thank you very much world hyundai

Linda Stampley

Apr 24, 2016

Jarrett was a great help to us in purchasing the 2015 Hyundai Genesis! Thanks also to Mike Jones and the entire World Hyundai staff!

j. houston

Apr 23, 2016

Thanks Jarrett Fusilier for the excellent customer service! I will be back! J. Houston

tiaraross19

Apr 23, 2016

This is my third car I have bought from Eric, me and my mom have gotten cars from world Hyundai. Eric was a great help and did a awesome job.

svcoughlin

Apr 22, 2016

Good service, very happy,satisfied with everything. That's all I have to say. Will recommend dealership and my salesman. Thank you for everything... Steve coughlin goodbye

tweetbroadway

Apr 21, 2016

World Hyundai created a wonderful car buying experience for me. My first experience years ago at another dealership was horrible so this experience was very much appreciated.

mzwrandle

Apr 21, 2016

Edwin was outstanding actually the whole team. I will definitely continue to go there it was the best experience. I will definitely recommend this dealership because they will work extremely hard to get you a good fair deal . And I just love Edwin.

rtann24

Apr 21, 2016

Overall my experience was not bad. This was my first vehicle so I was nervous and overwhelmed before even walking in. Alex is a great employee and was very helpful with the car buying process.

meghan.dunand

Apr 19, 2016

we walked in not sure if we were going with an SUV, or a Sedan, Edwin was awesome, and helped us pick out our 2017 Elantra! This is the 4th Hyundai that we have purchased from World Hyundai, and I recommend not only World Hyundai, but Edwin as well, to everyone I know that is in the market for a new car.

tyree013

Apr 16, 2016

My experience at World Hyundai was awesome. The guys at World Hyundai even worked after I was long gone to get me the deal is deserved.

ddeaconone

Apr 12, 2016

Not knowing what to expect; I was blown away by their professional attitude and service. They made a great impression not only on me but my wife also. I definitely will recommend this dealership to anyone who happens to be in the market for a automobile. Good work fellas.

renatamabon64

Apr 12, 2016

I have three words for World Hyundai Matteson patient,professional,informative a wonderful experience.My family is so impressed that I recccomended my aunt we went together met with Chris Davis and she bought a beautiful brand new car.This is my second new car purchase and my mothers second new car purchase. at World Hyundai Matteson . As a matter of fact on 3/31/2016 my mother and I both bought new cars Chris had our picture taken with him and us together with our cars it was a wonderful experience .Thank you Worid Hyundai Matteson .

T. Hicks

Apr 9, 2016

Thanks you Jarrett for your time in helping me get a vehicle! I appreciate it so much! You were patient and a pleasure to work with! Thanks JarrettatWorldHyundai! T. Hicks

pablo.mendez18

Apr 9, 2016

The new 2016 Hyundai sonata was my new purchase at world Hyundai and my second car I bought from them loving my car will definitely recommend anyone to stop by and pick your new car from them not only do they take there time to help you they try there best for you to leave with vehicle that you want go world Hyundai #1

ltiggs6702

Apr 9, 2016

I like my new car and the fact that I do not have to worry about maintenance so far. I just didn't like some of the pushiness of trying to purchase products that I should not have to worry about if this is a new vehicle.

nikki21770

Apr 6, 2016

It was a pleasure dealing with world hyundai and i would highly recommend them to anyone. My daughters also purchased a car and the entire sales team was phenomenal. I will comme back to world hyundai and also have my car serviced there.

L.Bettes

Apr 3, 2016

Jarrett was so helpful and had great customer service! Thanks World Hyundai!!!

lsr10

Apr 3, 2016

I have purchased my last 7 cars from world Hyundai and love the service . Will continue to ce back . Thank you Teri, Tom and Erik !!

L. Turner

Apr 2, 2016

Damon and Jarrett were great at listening to my needs and finding me. Great car at the perfect payment. Thanks WorldHyundai!!

Lbettes9016

Apr 2, 2016

Jarrett made sure to keep all of my specifications in mind when finding the right vehicle for me. I appreciate the care she took with me.

Lhunter

Apr 2, 2016

This is a great dealership! Great cars! Great deals! and Great ppl! Thanks World Hyundai! I look forward to referring more business!! L.Hunter Thanks Damon&Jarrett!

rglower

Apr 2, 2016

My experience was excellent from star to finish. I will definitely refer our buyers to this dealership. I look forward to continuing the great relationship this dealership and salesman.

eldercole3

Mar 31, 2016

Again awesome job and I am now considering trading my vehicle in as well. As long the same people work with me as well as the business manager

gesparza100

Mar 31, 2016

Will definitely recommend friends and family to purchase their vehicles from here. I had purchased a vehicle in the past from another dealer so I was skeptical about purchasing another one only because of how my first experience was. It was the complete opposite, helpful, friendly, very informative and not pushy at all. It was a GREAT experience

yolandacarmella

Mar 31, 2016

Great from the salesman to the finance personal , Anton he was also a great help?the General came out and Introduced himself. Friendly , kind personal

joshue.ruiz

Mar 30, 2016

I had a wonderful experience thank you for all your hard work. I enjoyed the conversations and the great help towards my new vehicle purchase. I will certainly recommend friends and family to visit for their next car purchase.

vcarter1990

Mar 30, 2016

World Hyundai is a great place to buy a vehicle. Staff is excellent. The customer service is great. Service is fast and convient. Thanks for all your great service and keep up the good work.

hall.martin

Mar 28, 2016

This was the easiest and quickest car purchase I've ever made. Doing homework before looking was the key in knowing that World Hyundai was who to do business with. A friend of mine who helped me make my decision also made a purchase on the same day. I've thanked my friend many times for helping me make this important choice, I know it was the right one.

pacmillion

Mar 25, 2016

Enjoyed and friendly staff and the buying experience from the time I walked in. The only thing is the time I got there which allowed me to test drive but didn't allow going over the features of the car

crw1990

Mar 22, 2016

Alex was so great...it was a great and wonderful experience...I will definitely go back and send my family and friends .....so easy and fast I love my new car thanks alex and world hyundai

candaceblay

Mar 22, 2016

Everyone at the dealership was helpful and very informative. Couldn't have asked for a better customer service team than the gentleman and ladies of work Hyundai matteson

barnonerk

Mar 21, 2016

My purchase of the 2016 Hyundai Elantra at World Hyundai of Matteson was professional and enjoyable. I will recommend this dealership to friends or anyone in the market of buying a new vehicle.

mjchogan

Mar 18, 2016

I traveled approximately 40 miles to purchase my vehicle from World Hyundai on a recommendation from a friend and it was well worth the trip.

beatrizmw2788

Mar 14, 2016

I was recommended to come here because I was treated terribly at kingdom and I left very satisfied n greatful.the staff was amazing and worked with me from the down payment to the monthly note.

jcatfsh131

Mar 14, 2016

I had a very enjoyable experience at World Hyundai and with my salesman Eric Garcia! Eric was very professional and knowledeable about the sonata! Eric's bosses, finance associates, and service department reps are awesome to deal with and are all very professional!!! I will definately brag about my experience with my Hyundai sonata and my experience at World Hyundai!!!!!!!!!!!!!!!!

sscstudentspring

Mar 11, 2016

I worked with Edwin Hernandez the two times I bought my cars. The first car was 2010 Chevy Aveo and the second car is a 2016 Hyundai Elantra. He was very helpful. He worked in a timely fashion and was also entertaining. He's always been helpful and very professional. Because of him I would definitely recommend World Hyundai to others.

mary.paras8

Mar 11, 2016

Excellent experience from start to finish!! I will recommend my friends and family to World Hyundai Dealership and will definitely return for future dealings. Excellent overall car buying event!!

lpbennett

Mar 11, 2016

I found buying a new car at World Hyundai a stress free experience. Everyone was kind and attentive. They found a car that was perfect for me and in my price range.

wheatleyindia

Mar 11, 2016

I taught they did s great job I got the car that I wanted so they did great to me. I would recommend this dealership to anyone who need a car and have a good service.

elberthill777

Mar 11, 2016

This is a great place to buy a car the staff very helpful. And friendly and all of your question answer. You will leave there with no regret on your purchade.

zlotdds

Mar 11, 2016

Experience at World Hyundai was excellent Would highly recommend World Hyundai dealership to any of my friends Have purchased at least four vehicles from them over the past 10 years

ilovemygrandsonsomuch

Mar 11, 2016

Edwin is a great salesman and provided me with exceptional service from the time he greeeted me. Very friendly n accomdating and classy and I will be back for future business

julius23

Feb 29, 2016

Very patient and friendly gentleman. Spent over three hours with me trying to get me the best deal possible based on my situation. Wouldn't want to dal with anyone else.

SPARROSADO

Feb 16, 2016

My sale's person Damon was awesome he got me in a car when in other dealer's couldn't he's the best sale's person I have dealt he's the man

WIL0

Feb 16, 2016

It is my third vehicle I have purchased from this dealership in the past 3 years. I have refered people as well. Always friendly and knowledgeable.

NINABALLENTINE

Feb 16, 2016

My car purchase was wonderful. The team did an excellent job throughout the entire process of making sure I was happy. My salesperson Alex went above and beyond to gain my business.

RUDY1914

Feb 11, 2016

Great experience, I appreciate everyone's help, making this deal happen! My work takes me around the city and suburbs, it feels good to drive a quality car. Thank you

NICKOLEPOSEY

Feb 11, 2016

Mr.Erik was very awesome sales rep he met my every need he was very professional and I recommend anybody to come in to World Hyundai to get a car I was 100% satisfied customer.

KOPYT

Feb 11, 2016

Bought a new 2016 Hyundai Elantra from World Hyundai on Jan 29th. Erik made it very easy throughout the entire process. This is the second vehicle I've purchased from World so they must be doing something right by me.

NATALIVAGUIRRE

Feb 10, 2016

Great experience look forward to buying another car. I really like the experience and the service that we received. Simply loved every thing and definitely my new car.

RAYRAY508

Feb 10, 2016

I had an excellent experience. Edwin made sure that I found a car I wanted and had all the features I was demanding. He kept bringing different vehicles and made sure we found the perfect financing.

TZAM59

Feb 10, 2016

The sales guy was so friendly but did not come through on monthly payments and it took 6 hours. I was to tired to argue about price because it was 11pm. The car was not brand new. It had wear & tear on driver seat and had 70 miles. My payments were promised under $300 and are $340. I was suppose to get Bull tickets according to flyer I received in mail which I did not. I would like to renegotiate monthly payment and/or get a BRAND new car with less than 15miles.

LMSKRABA

Feb 10, 2016

This was my first time buying a car and I had a wonderful experience. I would highly recommend it. I was treated with respect which I was worried about because I am so young and a female. I got the exact car I wanted and could not be happier with it.

PATRICIAWHITERS

Feb 10, 2016

It had been a very long time since I purchased a vehicle, the sale's person who helped me was Friendly, Courteous, knowledgeable, Helpful, easy to work with. He made some very informative suggestions, I am a very conscious buyer and he didn't make feel like I was pressured in making a purchase, which allow me to let my guards down and trust him.

JACKIECABAN

Feb 5, 2016

I worked with Eric he's a good salesperson. Great customer service.Whenever I make another purchase will definitely consider World Hyundai. Bought a new car in less than a couple of hours.

THEMEXICAN5277

Feb 4, 2016

Good car very reliable affordable price thankful for the for purchasing a 2016 elantra lipstick red with the bucket seats the interior is very clean

SMITH.M01

Jan 24, 2016

In December 2015 I purchased my first vehicle, a 2015 Hyundai Tucson, from World Hyundai Matteson. This purchase marked the third purchase in my family from World Hyundai. I am very happy with my Tucson, and really appreciate the great service I received! Will Barnett was a great salesman and really made the purchasing process very easy. I want to thank World Hyundia for always providing great customer service! I look forward to purchasing from them again in the future!

KWOJCIK326

Jan 22, 2016

I vehemently recommend this dealership. Everyone was friendly and helpful. They really care about their customers and go out of their way to make sure you're satisfied.

SHADOWOFCLARENCE

Jan 21, 2016

I had a great experience and love my new car. The staff was helpful and knowledgeable and helped me to get a car that I am very happy with.

KMPOHRTE

Jan 19, 2016

I was very pleased with the service I received at World Hyundai when I purchased my 2015 Santa Fe. I was also very happy with my car. So when a car accident required me to replace my vehicle, there was no question I would return to World Hyundai for another vehicle. Again the Ken Aboor, Willie Long, and Antoine Ware were extremely helpful. I will also continue to have my Santa Fe serviced at World Hyundai.

JAMIELEHMAN42

Jan 16, 2016

My experience was great! I went in there thinking I'd get rejected, but I noticed the staff was very friendly, and my salesman, Will, helped me get a car that was better than I thought and he was very professional, and hard working. Also, when I noticed my license was expired, he actually took money out of his wallet to get my license for me. Now if that doesn't show what a nice, hardworking, professional salesman that he is!:-)

DBSING22368

Jan 15, 2016

Very good experience will return to buy my next sonata with Will Barnett at World Hyundai. My 2013 Sonata I really enjoyed that is why I came back and the service department is great!.

TENISHABROWNLEE

Jan 8, 2016

The staff and wait times are great. Everyone is very friendly and helpful. I love that Erik is knowledgable about all the vehicles. Keep up the good work.

SRIPPE7525

Jan 8, 2016

We decided to purchase Hyundai because of the warranties that come with the car. Love the looks of the Sonata. Everyone we worked with was professional and friendly. Would purchase from World Hyundai again.

TROPICAL_JUANY

Jan 7, 2016

I love World Hyundai Matteson! This is my 3rd vehicle purchased here & every time I get excellent service. The staff is very knowledgeable and always strive to make me a happy customer! Everyone is very friendly as well. My salesman Raul Csstillo and Finance manager Tom always seem to know just what I'm looking for & are very accommodating .

OMEHKR2

Jan 6, 2016

Great place to buy a car. Alex was a great sales person and helped me through the entire process. I will definitely recommend this to another car buyer.

MYSOU88

Jan 6, 2016

My experience with world Hyundai started and ended in a timely fashion, I was pleased with my visit and I will be referring anyone who's looking to purchase a good reliable vehicle.

NIA.ANDREWS

Jan 6, 2016

The process went well. The staff was friendly. The coffee was horrible. I would suggest another brand it wasn't brewed poorly just cheap coffee. That's all I got.

JARUCKER

Jan 4, 2016

My experience in purchasing my 2016 Hyundai Tucson was exceptional. I was treated very good and feel that I got a great deal. I would recommend World Hyundai to anyone interested in making a purchase.

SHANNIEPEANUT

Dec 29, 2015

We had a great experience with Matteson Hyundai, very professional, and our sales rep Ken was incredibly helpful to us. Excellent customer service, good price, and we are very happy with our Santa Fe! We highly recommend them and will certainly return to them ourselves!!

JEREMIAH291106

Dec 25, 2015

I didn't like that when i called to inquire about concerns with my make&model to the sales department that RAUL completely ignored my concerns. I called twice and BOTH TIMES he told me that a manager would return my call. I NEVER RECEIVED A CALL, it wasn't until I PHYSICALLY WENT BACK UP TO THE DEALERSHIP in sincere discuss THAT I finally Got to speak to a manager and ONLY After Raul tried to question me on my car and what i brought! Terrible and UNPROFESSIONAL!!!!

PAMELAFORD7497

Dec 24, 2015

I WISH TO THANK WORLD HYUNDAI FOR THE PROPER MAINTENANCE OF PASS PURCHASES OF THEIR VEHICLES. THEY KEEP THEIR APPOINTMENTS. THEY ARE CONCERNED ABOUT THEIR CUSTOMERS. THEY REDUCED THE Y LOWERED THEIR PERCENTAGE. I WAS ABLE TO LEAVE WITH A BRAND NEW CAR FOR ONLY $17 DOLLARS MORE THAN MY REGULAR PAY WHICH DID NOT PUT ME IN A STRAIN. I LEFT THERE A PROUD AND HAPPY CUSTOMER. THANK YOU ER

ASHLEY06NOREEN

Dec 23, 2015

Ken was awesome!! Very nice. I had a great experience at World Hyundai in Matteson. Keep up the great work! I would love to by another car there.

TONIWARD44

Dec 22, 2015

I was satisfied with the quality of work the service department performed replacing the panel in my 2016 Sonata Hybrid, without any hassle or cost.

MELESIO2421

Dec 19, 2015

Mi experience at world Hyundai was excellent i would recomend everyone i know the people that work there they all kind an love how they all treat me an my family Made me feel part Of the family of world Hyundai matteson

CURT2960

Dec 18, 2015

I purchased my 2016 Elantra. vehicle on December 1 2015 . At the time of purchase I was not aware of the option of the ninety days before my first payment. I wanted to know if it was still avalible.

CAQUENCIA_SMITH

Dec 16, 2015

Everyone was very nice.I got a car I enjoy.this car is really good on gas.I do plan to upgrade my car. I will be going back.

MEECHIE_89

Dec 15, 2015

I had a great a great experience everything was done in a timely fashion and i really appreciated the service they kept us involved in the entire process I think world Hyndai of Matteson is a great place for anyone looking to get a vehicle for a reasonable price

MAXIMACOQUI

Dec 15, 2015

Best buy ever. They are beyond better then others. I am happy with my sales representative Raul. Who really made my buying experience a great one. Thanks again

RAYJW92

Dec 10, 2015

Great price, great car, and 5 star customer service!!Special thanks to Edwin and Raul for all their help! 2 thumbs up for those two guys.

NPETTAS08

Dec 9, 2015

The staff was very helpful and courteous and answered all of my questions and concerns. I am happy with my purchase and will definitely recommend the dealership to family and friends.

SRODRIGUEZ3002

Dec 9, 2015

Let's just say I left a very happy customer thanks to all employees I interacted with. I felt that everyone went above and beyond making the whole process simple and fast.

LAURA20741

Dec 8, 2015

I provided a review at the close of the survey. I would sum up my experience as excellent due to the competence of the sales person, Eric Garcia. He made what can be a difficult and intimidating experience comfortable. His knowledge of the car and the services provided by World Hyundai were thoroughly explained.

RTORRES1509

Dec 8, 2015

to make sure you're making the right decision for your needs not that of the dealership. Worth the 30 minute drive and more. Thank you World Hyundai for making our purchase a pleasant experience. See you again for an upgrade!

JENNYK4362

Dec 8, 2015

Everyone was very friendly. It was a good experience and would recommend and will recommend this dealership to family and friends. They really worked with me and I appreciate that

VIRGINIABANNER

Dec 8, 2015

Our experience was very good upon entering the showroomOf World Hyundai. We were immediately greeted by Erik Garcia of who we had made appointment by phone.Erik ivited us to his desk and offered us a beverage.We informed Hhim of our intentions of upgrading to a newer car or reducing our interest rate on our current Hyundaiauto.We were very pleased with his knowledge.

RAMJAM804

Dec 3, 2015

Best experience. ..In buying a car will go back and will go back and send my familyAlex is the best dealer everThanks world hyundai............................................................................................................................

KENNY112969

Dec 3, 2015

It was great service all around no problems at all..Hopefully I can get my wife's car upgraded in a few months from now okay..Thank you!!

PETDOC1019

Dec 2, 2015

Great dealership. I don't need a new car but was just starting to look since my daughter will be driving next October and will need one then. I felt no pressure by the salesperson and he showed me exactly what I was interested in and suggested I test drive it. I left with no commitment or pressure, test drove another car (different make), and returned 2 days later to buy a car. Lester was awesome!

DEBBIEDOWNIE

Nov 30, 2015

N/A. no comment to share. Thank you for your service and time and look forward to sending other individuals to do business with your company

KSACIATATE84

Nov 27, 2015

It was a great experience...I actually bought the same vehicle at another dealership and returned it because of the poor customer service. I came here because I wanted the exact car. This dealership gave me the same car with a lower interest rate and car note.Great Experience!!!

KAYKHYKEN

Nov 23, 2015

My salesperson sold the car and that's it , didn't return calls or call to see how it was going. After having 4 cars this was a different experience.

TCCRAW41

Nov 21, 2015

Excellent, I can't say anymore to sum it up that I already have. Mike Jones, Kareem and Jared was very professional and excellent to work with in all aspect of representing the dealership from the start to the finish of the purchase and out the door!

MORGANSS18

Nov 20, 2015

My salesperson was patient and was very honest with me. He was straight-forward and helped me through the entire process to get the car I wanted.

RAYMOND_JACKSON

Nov 19, 2015

Three years ago my husband bought a car from World Hyundai in Matteson. I loved how great the sales people were Ecic and Edwin, so much so less than a year later I decided to buy a car from the same two sales people. They bought me a cake, it was my birthday. Periodcally my husband and I would come in to get our cars serviced and if they were working they both would greet us like family.It is such a wonderful dealership that my husband and I traded in our cars and both bought new ones. The experiences at the dealership is a really good one. I will refer family and friends to World Hyundai whenever possible so they too can experience a really great place to purchase a car!

LAGUTH86

Nov 19, 2015

I had a great experience purchasing my car at World Hyundai. I feel better knowing that I will make it to work safely during the week.

ATRAKAS

Nov 19, 2015

Great sales person and finance department! I will definitely return. I praise Alex's honesty and assistance. I will be recommending Hyundai to my friends. Great gas mileage and handling.

WILL.MURRAY2

Nov 18, 2015

Everything on the buying of my car was on the up and up. All my questions were ansewerd by the salesmanwith knowledg about the car.

GLENISYBROWN63

Nov 11, 2015

World Hyundai has great employees and great cars!! I was greeted with warm smiles and concern to assist me with finding the vehicle of my choice. They worked hard to get me in the AWD car I always wanted. It was a good experience. I have no complaints.

SHANNAJTOWNS

Nov 10, 2015

By far the best experience I've ever had in my car shopping experience.I did feel pressured. And every thing went really smoothly. I will definitely shop with them again.

RAYLOU8

Nov 5, 2015

Love my new Elantra thanks Alex and GM TomGot a good deal and was treated very wellGot me financed when I thought it was impossible If you need financing and have trouble go to World HyundaiI highly recommend this dealership

1TATAT

Nov 5, 2015

Damon is exceptionally the best person in this dealership! He worked with me flawlessly without headache! Service after purchase when i ordered spare tire was in a timely manner.

LETITIAW4904

Nov 4, 2015

Went in expecting all kinds of tricks and gimmicks from a car salesman. Left with a smile ony face, a great experience, and a brand new car! My salesman Damon really made my first car buying experience a pleasant one.

TINYTOES

Nov 4, 2015

This was our second vehicle purchase from World Hyundai. That says a lot. since we were driving across Chicago from the far north side. We called Tom Primbas to let him know when we were coming in, and he arranged a VIP service experience for us. Our salesman, Kareem, called to verify our appointment time and talk about the car I was interested in. We were greeted as soon as we arrived, shown to a desk, offered refreshments and waited for Kareem, who arrived almost immediately. He brought a Tucson booklet with him, going over the Tucson models and packages available, pointing out the ones with the options I wanted. He found just the right car on the lot, we took a test drive, and settled down to do the paperwork prepared & explained to us by Tom. Everything from the initial call to starting our drive home went smoothly. We rated our car buying experience 5 stars***** From the time we were greeted at the door, welcomed by the staff, who made us feel right at home, well taken care of by our salesman, Kareem, who REALLY listened to what we wanted & found the perfect vehicle, to Antoine in the finance department who explained every piece of paperwork we signed. We feel everyone treated us with our best interest in mind, which is why we returned to World Hyundai for our second car purchase. We've never felt more comfortable purchasing a new vehicle, and will return again for our next one.

MRADICE11

Oct 31, 2015

Worst car buying ever had will never step foot in the dealership ever nothing but lies and shady deals they should all be retrained! Big difference between here and rock chevy

DCARTEN

Oct 30, 2015

World Hyundai is an outstanding dealership that provided me an exceptional experience during the recent purchase of my 2015 Sonata Sport. I usually dread the whole "new car buying process" but was immediately pleasantly surprised by the vibe I felt there the day I went in to "kick the tires". I encountered a friendly, courteous, professional and pressure free environment that allowed me to purchase my vehicle with the confidence of knowing that I received a good, fair deal. Choosing World Hyundai was the right choice for me, and I highly recommend them to you!

TASO1021

Oct 28, 2015

I felt at home when purchasing my new vehicle. Louis and Tom went way out of their way in order to help me with the purchase of my new vehicle. I will advise all my family and friends what a FANTASTIC dealership World Hyundai is and how professional all their employees were during this experience.

HOLLYDELISE

Oct 27, 2015

Upon my arrival for an oil change, I was greeted by a sales professional with no pressure whatsoever to come inside while I wait to see if he can get me into a newer car. So, I went in. From start to finish, he was very calm and presented the experience very professionally. I am in sales and am a very difficult person to sell anything to. He never became frustrated with me at any point in the sale, even when it didn't seem that he'd make the sale. I was so pleased with my experience here that i have and will continue to refer people to Eric. I've purchased several big purchases in the past and this was an experience that I will not forget.

MEGAN.TAMME

Oct 26, 2015

This has been the best experience I have had buying a vehicle. Eric was recommended to me and I could not be happier with his service. He helped me find exactly what I wanted without feeling pressured. I have already recommended Eric to others and will definitely be returning when I am ready to buy my next Hyundai!

MAMA_BABE_60

Oct 23, 2015

Best place ever..very knowledgeable sales people, I will I never go any where else for my car buying...friendly people from the sales people to the service people...

BUZTA21

Oct 22, 2015

Pleased with buying experience at World Hyundai. Offered substantial test drive,didn't try to steer you into a car not interested in. Worked with you to find car with amenities that you wanted

TRICTRICEY

Oct 21, 2015

Will definitely come back for the next purchase of a vehicle. Mr. King sold me a car 2 years ago and called me to come back to check out new cars. I was hesitate at 1st but glad I came back. My sister and I was treated well.

RITADDP

Oct 20, 2015

I want to thank World Hyundai Family for my new car. I love my Hyundai Elantra! Thank you to my sales person Alex Anu, for guiding me in the Right Direction.... I did not feel any stress

nursing2304

Oct 19, 2015

Excellent from beginning to end. was afraid at the start before starting process. Mind at ease immediately after meeting Erik he helped us 100 percent

AHOGAN12387

Oct 15, 2015

I was very satisfied with my experience at your dealership. I would sent other people there. I was contacted by Edwin to see how things were going with my new vehicle.

DIANACANO412

Oct 14, 2015

Edwin and the entire staff offered prompt, professional service during my new car buying experience. From the sales department, to management and financing departments, everyone offered great customer service in reviewing my options. I'd gladly recommend World Hyundai of Matteson to anyone in the market for a new or used car.

MONIQUELOVELY28

Oct 14, 2015

Easy process. Will come back again Great service friendly professional people Alex made it so easy and smooth Will send him more customers thank you world Hyundai

STEPHANIEGUTHRIE8

Oct 14, 2015

They provided great service, listened to my needs, and never pushed for anything I wasn't interested in. Thank you so much. I love my new car.

MSMONIQUELS

Oct 14, 2015

I really enjoy working with the team at World Hyundai. I would definitely return in the future. The environment is very welcoming and attentive to your car needs.

MUMBJH2

Oct 9, 2015

I had a good experience. I was comfortable when making my choices, reviewing all important info pertaining to my loan and would refer other to your location

ASHLEE89

Oct 9, 2015

I thoroughly enjoyed the car buying process at World Hyundai. My salesperson was David King and he was extremely helpful and patient with me. He took his time showing me the right car for me and all of the features of the car. David and the other employees were all very kind and professional. This has been the best experience I had at a car dealership. I would definitely buy another car from and recommend World Hyundai to a friend.

JAZMIN.BOYAS

Oct 7, 2015

Being that this was my first car purchase I am very pleased with everyone and there expertise. I left with a beautiful car and I am very glad I came to Matteson.

KERYMARC

Oct 6, 2015

I bought a 2014 back in May of 2014 and was offered a great deal on a new vehicle. I just couldn't pass it up. Everyone was very pleasant and professional.

CBEARS2085

Oct 6, 2015

Ask for Alex, wonderful person, & terriffic sales rep. Alex got me a new car less than 10 miles, zero down & had a great car buying experience!

MIKE50STANG

Oct 6, 2015

Eric Garcia is the number 1 salesman in the Midwest! They have a very clean establishment with a very friendly, courteous staff. For such a large dealership, the service is exceptional.

CHANELSMITH94

Oct 6, 2015

Great service and price, I am very pleased with my purchase. All of the associates were professional and helpful with my purchase. I have already told a friend to use this dealership.

P.GREENLEE

Oct 5, 2015

He's there best person there. Buy from Erik. He made it simple easy and personal. Made sure to tailor his suggestions around what I said was important. Not what he wanted to sell me.

PRIMOUSLORRAINE

Oct 4, 2015

Mr. Barnett is definitely and asset your the World Hyundai team. If it weren't for Mr. Barnett going above and beyond to explain the ins and outs of my previous loan I would've been stuck in a bad loan. This was my second vehicle purchase with World Hyundai and I must say that this experience was superior compared to the first purchase. Thank you Mr. Barnett for selling me my dream car.

JLAB61

Oct 1, 2015

Kareem went above and beyond to make us happy with the purchase of our new Accent. This is the second vehicle we have purchased from him and it will not be the last!

DWANDAJOHNSON17

Sep 30, 2015

We had a great experience and we are excited that we purchased a vehicle. The salesperson was very friendly and was able to meet our needs. Thank you again

DEADREDOMER

Sep 24, 2015

Great experience! Monthly payments could have been lower but my goal is to refinance later. Perks for purchase was outstanding. ..oil changes and auto features for trial period.

TONYAPATO

Sep 23, 2015

great people and staff very kind and met all my needs. i would reccomend them whenever buying a vehicle. thats only because I walked out happy lol

MICHAELBRADFORD31

Sep 23, 2015

I had the best experience buying a car with Hyundai the sales person I worked with is the nicest car salesman I have ever met thank you ken

SCARR0

Sep 23, 2015

Everyone is very helpful and friendly. I would go back, the place is always clean. The staff do a great job trying to get you the best deals.

APALMERGOOSE

Sep 23, 2015

The employees there are awesome and very knowledgeable would refined this place to anybody. The card are fun to drive and great on gas so far

MREIHEL19

Sep 22, 2015

Everybody there was very helpful. I knew exactly what I wanted, they got the exact car I was looking for and didn't try to change my mind.

CSHODO

Sep 17, 2015

My visit to World Hyundai was one of the best car buying experiences I have had in my life. My salesman was very helpful and attentive. Will, my salesman and Mike in finance were upfront and insightful. Great car buying experience.

LISETTECASILLAS714

Sep 17, 2015

Great,friendly and extremely professional bunch of people. I will be sending friends and family who are looking to purchase a new vehicle to world Hyundai.

CHAVEZ2043

Sep 16, 2015

World Hyundai's environment was very professional and knowledgable. The sales people made my experience of buying my first Hyundai very pleasant. I would definitely recommend this dealership.

MILDRED.STALLING50

Sep 16, 2015

I am always impressed with the staff working together to meet the needs of their customers!! From the service dept. to the sales and managers working the showroom. I always get a feeling that the staff truly has the customers best interest at heart. Please continue to keep up the great work! God bless

CJENKINS008

Sep 13, 2015

I had my Base Model Chevy Spark for a year. It was my first car so like most people I got it without thinking an was stuck with a high Interest rate. so fast forward to this year I got a call from world Hyundai asking me to bring my car in so they can Appraised it. So I came in with the mind set that they were not going to be able to do anything for me, because I stilled owed 17,000 on it. Chris Davis took my situation and turned it into a great one. Not only was I approved but I was able to get a 2016 Value Edition Elantra, the car that I always wanted. so Thanks World Hyundai and a Special Thanks to Chris Davis For helping me get into my New Elantra. Thank you, Thank you, Thank you.

CHAPAALICIA365

Sep 12, 2015

It was an experience I am very proud of. I got a car I can trust at an affordable cost. The salesperson was great, and welcoming.

MZKIZZ1226

Sep 9, 2015

This was my second time purchasing a vehicle form World Hyundai!! I am very happy with my 2016 Elantra and I want to thank Terry, Raul and Antione(I hope I spelled that right) for taking care of me and my needs.

SONIAMCD

Sep 9, 2015

Great experience dealing with Raul. Best salesman I know. Extremely patient with a fusspot like me and makes the customer feel happy and pleased with their purchase. He goes all out. You feel NO pressure with Raul and he is totally honest. Raul is the BEST!!!!!!!!! And I LOVE my Sonata. I thought I liked the Elantra but the Sonata is brilliant.

JDYSON61743

Sep 9, 2015

I was refered to Erik Garcia 3 years ago and I have gotten nothing but the best service. World hyundai even gave me oil changes for life at no additional cost. I definitely will come back and send my friends and family to world hyundai to see Erik Garcia.

MURIEL.KING2

Sep 8, 2015

Greatest car buying experience ever I never expected my experience to go so smoothly. Thanks to the salesperson that helped make this a great experience for me, and thank you World Hyundai ??????

SILENTSQUANT

Sep 8, 2015

My experience buying a car was terrific. I had a great salesman who made sure I got what I wanted at a great price and he was very kind and knowledgable. He was not pushy what so ever.

KHZ620

Sep 8, 2015

Yet another fabulous experience! Completed my third transaction with World Hyundai and am reminded why I keep coming back! Ken and Erik are amazing and the whole staff is so friendly. Customer service is 10/10!

ALIMARIE15

Sep 8, 2015

Very helpful staff and excellent customer service. Definitely would recommend this dealership and will purchase from them in the future. Overall I was highly impressed with the level of professionalism that I have not seen at other dealerships.

MCME04

Sep 8, 2015

i was baited into coming to this dealership after numberous harassing phone calls to my job, I agreed to come in if they had the car I wanted, and they didn't even show it to me, whenever I would ask if I could see it, they would say "my manager is looking at the inventory to see where its located....never arrived!!

RED20046346

Aug 31, 2015

Can't remember both of their names, the one who greeted us and the one who sold me the car but both was very nice and so very helpful this is why I decided to purchase my car from world Hyundai.

Ms. Brown

Aug 30, 2015

Salesmen Chris & Courtney was great. The GM gave me his word that the car he convinced me to get knowing that car had a bad odor will come out or he will get me out of the car. I took the car back for a month n a half each week. Service did everything they coukd but couldn't get the smell out..So the smell is still there. Yedidiah went back on his word an I'm stuck with a 2013 Kia Optima that smells like Urine, He got his Sales stalled me till I made my first payment knowing that he was not getting me out the car. I took 2 of my nieces this year to buy a car from them and look what happen to me.. Sad.. What happened to a Mans word..I'm writen tbe Better Business Bureau. .

ZYBIE20

Aug 27, 2015

My experience with World Hyundai has been awesome this is the 4th vehicle I've purchased from there the entire staff is friendly and professional I would recommend them to everybody

TAMAYA_TAYLOR

Aug 26, 2015

My salesman Josh was very friendly and knowledgeable about the services and vehicles that hyundai provides. He worked hard to get me the vehicle I wanted at the price that was good for me. I look forward to doing business with this dealership again and again.

G.ORAM

Aug 24, 2015

Ken was a great salesmen, ask for him. The fastest I ever bought a car. I was not there all day. Love my new car.

ICHANGEFACES

Aug 24, 2015

I came into world Hyundai not knowing if I was going to be able to leave with a vehicle and my salesperson Erik Garcia made us feel comfortable and was very professional and was able to help us. I will definitely recommend anyone I know to see Erik Garcia at world Hyundai thank you very much for your help

CIRBYMARTIN

Aug 22, 2015

Very professional and helpful. I felt like I was in control of my car buying experience and no one tried to sell me something I didn't want. The car is wonderful and I highly recommend your next car purchase be at World Hyundai in Matteson, IL.

MZHAIR2010

Aug 22, 2015

Erik Garcia at world Hyundai was the person my mother referred me to and he gave us the best service it was low pressure and right to the point I would definitely recommend my family and friends to see him in the future thank you world Hyundai and Erik Garcia

KBSUL70

Aug 22, 2015

Byron was our salesman and was very friendly and polite and got us no money down trade in like we wanted and even got our payment a little lower

TDILLON

Aug 21, 2015

it was a great experience everyone was so nice. had no problems what so ever i was in and out with no worries very nice Hyundai

VERNITTAWOODARD

Aug 21, 2015

I love World Hyundai. I would recommend this place to anyone. The place is clean and the customer service is excellent. I don't think I will ever go anywhere else.

MILESDONNA

Aug 20, 2015

Ken was very professional polite. He made buying my first Hyundai very easy. I will recommend World Hyundai to everyone I know that wants to buy a car and be treated like family.

anntrice123

Aug 20, 2015

I came to world Hyundai with lower expectations but Erik Garcia and Mike Jones made it happen. The whole staff was absolutely awesome. I will be reffering my family and friends to world Hyundai. Thank you again

REYNAS1792

Aug 20, 2015

Edwin did a great job at finding the right vehicle for me within my budget. I would definitely recommend this dealership to all my friends and family.

KARA.ANNB03

Aug 19, 2015

I was buying my first car and everything was great from start to finish. Erik Garcia was able to help me find a car that suited all my needs and was in my price range. I felt that all the employees were very accommodating and friendly. My only suggestion is to change the music you play! I understand it needs to be loud, but the genre of music made me feel very anxious, something I was already feeling from buying my first car! Something a little more calm would be nice. But other than that, everything was awesome! Again, Erik was great to work with. Thank you & I love my car!!!

A.ELLISON88

Aug 18, 2015

Kathy provided false adverisment..stayed in contact and provided info however when I made it to the dealership she fail to return text messages and phonecalls and I was lured there under false advertisement

ChapaRocks

Aug 16, 2015

Edwin Hernandez, Is the best salesman that has ever walked the planet. Car buying for some people is not that easy and often can take many hours. He is fully dedicated to making the buyer leave feeling confident in their purchase, he also gets on a more personal and on a one on one level with advice that wll make your future car purchase perfect.Respectfully, The Chapas, Hammond

HALLEARLEAN

Aug 10, 2015

The day I purchase my car, I was planning to purchase a Chevy Cruze. Lisa was excellent with her knowledge on the car I purchase that I change my mind on the Chevy cruze. And thanks too my husband I came here before buying the Chevy Cruise. He wanted me to go to three different dealers before I make my decision and I did.YOU GUYS WON!

Miss thompson

Aug 8, 2015

I received a phone call from one of their agents telling me they could help me get a car even after I explain my credit problem. I didnt candy coat anything i gave them the brutal and raw truth. She told me she had a finance company that was willing to work with me and to come in anyway. I said i didnt want to waste my time if it wasnt true and she assured me that it wouldnt be a waste of time. I went in and what do you know it was a waste of time. The finance manager apologized gave me some intructions and sent me home. A month later I did what my option was to get financed called them and told them EXACTLY what i did. They said come in we have your file pull up you good. Guess what i wasted time and gas again. I told them they my gas needed to be compensated. They told me no. And that i should have gotten that the first visit. They same guy that worked with me from the first visit worked with me the second visit confirmed they didnt give me anything. They answer was still no. Dont go to this location if you are in the market for a Hyundai. They will LIE to you and tell you anything just to get you in there. They are not honest people at all. They are all LIARS!

TP

Aug 8, 2015

World Hyundia was outstanding in helping me to get my new Santa Fe. Chris the salesman was very professional. He was most exhilarating to work with.

1983TOYTOY

Aug 8, 2015

Just would like to thank Hyundai for all there great service and being there for me, helpin me pick the prefect car for me and my family with a great price thank you Hyundai

cecilia7569

Aug 8, 2015

Our sales rep Willie and GM Yedi were awesome. They helped me understand everything clearly and helped get us into a New vehicle for less! Would recommend to all!!

Stephmann

Aug 8, 2015

The staff is very friendly and willing to work with anyone. Josh Falcone and Ms . hicks were amazing people. Recommending to everyone I know. Thanks.

Jayman

Aug 7, 2015

I bought a used car (from a different dealer) and needed a replacement key. Both of the persons I spoke with in Parts, one of whom actually made the replacement key, were courteous, friendly, and helpful. The price was fair, and I know I got a genuine Hyundai key, not a hardware store variety.

MS.NADINE.BOBO.64

Aug 7, 2015

ilove my new car the service was great i got everything i ask for at the price i wanted the service was so good my sisters said going to see what the can get

MERCYSALMON19

Aug 5, 2015

i had a great experience.i was treated with respect and coutesy and i believe they offered me a great deal on mu car.i felt that the price was right.

RENEEWALKER435

Aug 5, 2015

I give high Kudos to Erik and the Entire Staff at World Hyundai! Everyone was well informed and made my experience uneventful. World Hyundai should be proud of their staff as they were all awesome! Thank you all!

ARIS.CERVANTES75

Aug 3, 2015

Great experience with a salesperson who understood and was responsive to my needs. It was my first time purchasing a vehicle and this dealership and this dealership exceeded my expectations.

RBARUTI32

Aug 3, 2015

friendly and professional they work very hard to make you .I would tell my family and friendS about my new car. I AM VERY HAPPY WITH MY NEW CAR.

TANIA_PEETE

Jul 31, 2015

Good I left out with a brand new car!! I would tell family and friends. Chris Davis was very helpful to me and my kids, great team work

RAINTREE02

Jul 30, 2015

AWESOME TEAM!!! The initial phone call from Terri to come in was great. She was so personable. We were greeted by Byron with a friendly smile and great attitude even when we told him were looking for Erik Garcia. He seated us and Erik came right away. My first car purchase was a GREAT experience!!!! Didnt feel pressure at all and I feel that Erik was very attentive when we discussed what I needed versus what I wanted. He did not allow me to get in over my head!! This is great when it comes to sales. Dont sell it just to make a big commission!! Love it!!! This teams makes me want to do this all over again!! :)

DUDEIEOHS

Jul 30, 2015

Awesome people, Very helpful and friendly. Got me into the car i needed at an affordable price. Josh Falcone is the guy to see if you ever go!

Stephmann

Jul 29, 2015

Came in and 30 mins later Josh Falcone has me sitting in my bran new car. He knew exactly what I wanted. World Hyundai does a terrific job helping it's customers get what they want.

QUILLAVAUGHN

Jul 28, 2015

My overall experience with World Hyundai was fun and exciting with dealer and finance person. As a whole the time I spent in the dealership was entirely to long. It does not take 8 hours to purchase a car two hours tops. Please work on that!!!!!!

MERCEDEHANKINS

Jul 27, 2015

Great experience as a first time buyer. Erick was friendly & knowledgable. Would reccomend dealership to others. I'm very happy with my purchase thus far

MUNEERZEGAR27

Jul 24, 2015

Just traded in my Mazda CX-5 for a brand new Santa Fe Sport and couldn't be any happier with my purchase! Kareem is definitely who you want to ask for when you walk in the door! If I could I'd give 10 stars for everything! He makes sure you get exactly what fits your needs and wants and goes above and beyond to get it for you with your budget it mind. Definitely felt different walking into a dealership and feeling like family to World Hyundai rather than a customer. Don't make a mistake and make sure to go ask for Kareem! Trust me you'll have a heck of a time buying a car and walk out with what you need and a great experience behind you!

JFPRICE04

Jul 20, 2015

Being a repeat customer we've encountered some "not so good experiences" but Erik Garcia made this purchase a pleasurable one. I was especially taken back by his kindness in retrieving items days later that I had left in my old car. It's the little things like this that keeps us as loyal customers!

SHEENA.SMITH

Jul 15, 2015

Erika,and the team at world Hyundai are very friendly and made my car buying experience very perfect and good prices. I would recommend this dealership to my friends

JAUGUSTYN

Jul 15, 2015

I have purchased multiple vehicles at World Hyundai and have returned for regular service visits. The staff has always treated me with professionalism and made the experience a positive one. I am happy to purchase a new vehicle here because I know I will be treated well.

RICKEYFOBBS

Jul 13, 2015

I had a great experience working with "Damon Moore ". He was very professional and knowledgeable of my Hyundia sonata hybrid I can't wait to make another purchase.

Bennet2016

Jul 11, 2015

Edwin and josh very very helpful and provided great customer service very helpful and understanding very pleased with customer service good job come see these guys

BPOPPINS

Jul 10, 2015

I am impressed with the dealer's ability to expedite the sale and guarantee that the car was delivered the way that I had requested. I would return to World Hyundai for another vehicle in the future and recommend the dealership to any interested parties.

VKUNHART

Jul 9, 2015

Raul was very helpful. Found car we wanted with Lisa help and told us about leasing. thank you. Got there at 10:30 left at 3:30.

WILLIAMRGHT

Jul 9, 2015

I HAD A GREAT EXPERIENCE AND AWESOME SALESMAN I LOVE MY CAR AND I WILL COME BACK AND BUY ANOTHER ONE FROM ERIC.KEEP UP THE GOOD WORK.THANKS

NJDAVID23

Jul 9, 2015

The purchasing process was good and not stressfull. Edwin worked well with us and helped us figure out how to best pay for the car (cash or loan). He spent time with us going over the features and this was very helpful. I did not feel rushed when he was showing us the features.

JSTINYARD

Jul 8, 2015

My experience with World Hyundai was the best experience that I have ever had with a dealership. Will was a great salesman that I would recommend to anyone.

TOODER2926

Jul 8, 2015

I would go back and buy future cars from this dealership. Erik was a wonderful sales person, and I love the car that I purchased. They were able to get me a good deal along with staying in the payment range I requested.

ELI.GONZALEZ1825

Jul 7, 2015

Erik Garcia was our amazing salesman. He did an extraordinary job at facilitating the process and explaining everything thoroughly. Even when my mom got snappy, he maintained his cool and got her to calm down. Overall, it was a great and wonderful experience! Thanks Erik!

AINTUFRESH

Jul 7, 2015

It was an great experience and i would definitely recomend friends and family also co workers to come. To matteson to experience. The great feeling of working with professional.

LAMONTJOHNSONJR35

Jul 4, 2015

Love the service help out with me and my son got me into a new car would indeed recommend to my friends and family to get a car here

Tai

Jun 10, 2015

DO NOT PURCHASE ANY VEHICLE FROM WORLD HYUNDAI OR FAMILY HYUNDAI. They are both Independently owned by the same person. Hyundai only wants your money after they get you in a car, they could care less about dealing with you afterwards. If anyone writes a good review its more than likely the employees that work there.!! DAVID KING, BRANDY J and ANTWON WADE are the main 3 reps that left a bad taste in my mouth. I took time out to come and see if my sister who I co-signed for could refinance her car. Long story short the person in finance (ANTWON) refused to come and see me, I'm assuming because I didn't mention that I wanted to buy another car. David the sales rep, asked for my ID and started filling out an application for a new car WITHOUT MY CONSENT. I asked him why he would ask for my ID and start an app with out my permission, he pretty much was dumb founded and wanted to hurry and run my credit, I'm glad I didn't give him my social!! unbelievable! After going back and forth I finally asked for Antwon, the finance guy. He REFUSED TO COME AND TALK TO ME! once again because I wasn't buying a car that day. The funny thing is I did plan on coming back for a new car but I was unsure of what I wanted I was still researching and reading reviews. I will be writing to BBB.

Gale Moore

May 31, 2015

My sales person (Lester Rodgers) sold me my first car a 2010 Chey Malibu. When it started giving me trouble within the first twelve months,he helped me to trade it in for my 2016 Elantra.. Both times his service was wonderful. I convinced my youngest daughter to seek his help. He sold her a 2012 Malibu. My eldest daughter is now looking for a car and yes we're headed back to see Lester Rodgers.

Timothy Hall

May 30, 2015

World Hyundai are great at what they do! Welcoming, concise, and experienced. If you are in the market for a new car this is your place.

roderick Coward

May 30, 2015

Salesman was very friendly and finance department was very helpful

Felix Simpkins

May 29, 2015

The service was very good and timely. There was no excessive waiting or add on cost to repair everything was done completely and fair and the experience was good

HATEBUYNCARS

May 29, 2015

Not horrible, long wait to get into finance after being told it would only be 20 minutes. After a long wait the second day I was to bring in one document and grab keys. I was promised my car would be ready, it was not ready. I could barely make it home with the amount of gas put in the car. I also was promised the salesman would call me with mats for the car since there were none in mine, he never did. The car was not detailed as I was promised it would be.

Robby Smith

May 29, 2015

Good overall experience, everyone was courteous and professional.

Joseph Karczynski

May 29, 2015

Always have had excellent experiences in the service department.

Daniel Silva

May 29, 2015

My service experience was typical of past visits to this excellent facility. My service advisor as well as Paul the service Mgr. were very helpful in addressing and resolving my concerns. Thanks again to them for their genuine concern and service.

Anthony White

May 29, 2015

I needed service on a vehicle recently purchased from them and they did a wonderful job plus provided me with a courtesy car while they were working on mine. I could not have asked for a better experience.

Duane Seels

May 29, 2015

Went for routine maintenance on my vehicle the staff is always friendly

Erin Wright

May 29, 2015

I came in to get my oil changed. Everything was great.

Lynn Taylor

May 29, 2015

I appreciate how the Service Rep checks to see what else the car may need, and informs me.

paris g.

Jan 2, 2015

Edwin helped me from the first conversation and was very helpfula nd didn't lie about naything we spoke about. Very helpful and treated me well

Derrick Brooks

Dec 20, 2014

was referred to ERdwin from my cousin cause the good service he provided and he did the same for me got me into a newer car and the process was quick and easy...

Andy Clay

Dec 19, 2014

Soto was great to work with, had a great experience getting my new car today.

Kim Hamilton

Nov 25, 2014

I bought a car from world Hyundai and October I still have not received my paperwork to go get my license plates and now my temporary plate is expired now they're telling me that they will not give me another temporary plate until my paperwork comes in I understand when you buy a car to state it takes a few weeks I should've had my paperwork already not to mention when I call all they do is shove me from one person to another person and I get voicemails I would never recommend your your car dealership and nor will I buy another car from you guys I am disappointed with your service and callbacks and everything else

S. Doss

Nov 15, 2014

I was very pleased with the service I received today. Our salesperson, Willie Long was outstanding. He is not only professional, but very personable. I never felt pressured into buying a car, but felt happy that I did with no buyer's remorse. Thank you Willie and Louie Hatzis (After Market Manager).

SamuelGiordano

Nov 9, 2014

My wife and I bought two cars from World Hyundai at the Matteson Auto Mall this year. She got a new 2014 Sonata Limited and I got a new 2015 Sonata Limited. From start to finish we were 100% satisfied with each transaction! Customer Service was excellent and the process was quick and efficient. The deals we received was better than any other Hyundai Dealership we had visited. We were treated with respect and courteousness and the entire process from start to finish tool less than 2-hours. Both of us highly recommend buying a car from World Hyundai.

bonita leslie

Nov 8, 2014

very good customer service and worked me a greta deal to get a 2015 Hyundai Elantra

marlena

Nov 1, 2014

sales guy erik was a cool dude work with us to get us what we needed he was very friendly and out going I would come here for a car anytime

Bsandeep

Oct 28, 2014

I was in the process of buying Hyundai Genesis and interacted with sales people from this dealership. I had specifically asked for the two colors that I was looking for and options on the car that I wanted.I was told via email that they have the vehicles of my description and can come in. I called them to confirm the same before leaving my house (1 hour away) and took appointment for same. I told the sales person that this is important for me as it was my wife;'s birthday and it was importat for me to buy the vehicle of her selcted color for me and explained where I was driving from.After reaching the dealership I was told they dont have the vehicle - then they tried pretend that the set vehicle will reach to them on Monday. It turned out two days later that even Hyundai regional office was trying to locate a car of my choice color from somewhere outside so I dont know how their statement of they will have that vehicle on Monday delivered by Hyundai (not acquired from other dealer) made senseI hope car companies take strict actions against such behavior and impose some penalties for showing complete lack of respect for their potential customers as this caused loss of time and money for me. It was a huge disappointment for my wife wasting so much time on her special day and just to find out we have been given false information Wish there was a way to give -ve stars on this page for this experience

kim

Oct 22, 2014

What a great place to get a car thank you Edwin for working so hard to get me my beautiful car the staff is awsome

TARITA JONES

Oct 15, 2014

I am so happy today I purchased my first car and was giving great service from Edwin Hernandez he got to a great car at a great deal I want to also thank Erik for reffering me you where also very kind over the phone God Bless you both

deborah

Oct 11, 2014

this is my 3rd car from Kareem and Edwin and ive been treated well everyime.. I get treated like family everytime

Lisa and Bruce

Oct 11, 2014

We had a very good experience here, sales staff was knowledgeable and friendly .

Lisa Pickett

Oct 9, 2014

Wow my experience at the dealership was greater than I expected. My salesman was the best didn't expect to leave with a car.... Edwin Hernandez is great

ROBIN GREGORY

Oct 6, 2014

Today at world Hyundai Edwin Hernandez really made me a happy with his clientele he answered all my questions and he was very nice with explaining the changes on the trade in car thanks

joe carnell

Oct 3, 2014

had excellent service with Edwin and erik thank you very much

aisha jonhson

Oct 2, 2014

This is my second car from these guys and I always get good deals and they treat me very well. I will always buy my cars from these two as well as my parents. We have 3 Hyundai in the household and they all came from World Hyundai and Edwin and Erik. Thank you for good customer service.

Meeka

Sep 27, 2014

Had the car I wanted at the right price. Easy/painless negotiation. Great job Erik! Thanks!

anthony

Sep 27, 2014

I been knowing Erik for 10 years never had a bad experience with him good person to have working your car deal. Thank you world Hyundai and I will be reffering customers to you guys. Come see world Hyundai and ask for Erik Garcia!!!

Cynthia Smiley

Sep 27, 2014

Edwin has sold me and my family 7 cars in 3 years he is our family salesman and him and Tom Primbas always take car of us with no hassles or typical car business. Im always treated like family here.

gold

Sep 20, 2014

I work for a dealer myself and I drive a Hyundai sonata 2013,,, I went to world Hyundai in Matteson to upgrade my car and Erik Garcia and Tom Primbas were absolutely awesome. I would definitely refer anyone I know to them because I know they will receive excellent customer service. Thank you World Hyundai for your excellent customer service and great deal :)

Jennifer Williams

Sep 19, 2014

wonderful experience, would recomend to anyone, Lisa is a great sales woman I would come here anytime

janousek01

Aug 9, 2014

if i could give this place zero stars i would. I was lied to every step of the way. They had a trailblazer online and i really wanted it so i went down there to get approved. My credit isnt the best but they approved me for what i wanted. Told me the car was away at detail and would be ready later. The salesman Josh, which i later found out was the 16 year old owners son, told me it was pulled up front ready to go. I arrived there and when i walked in Josh immediately passed my paperwork to another salesman who had no idea what josh promised. They said they couldnt find the trailblazer when just 20 minutes before Josh told me it was ready to go. More lies later and after i demanded to see the vehicle, they pulled it up and i found out it had no power steering and a check engine light was on. The truth finally came out and they said they needed to put 2,000 into and charge me more after they fixed it. I said this was absolutely ridiculous. In between all of this they tried selling me a different car which was the same price as my trailblazer. I needed a car so i said ok ill take it. After i said ok they came back and said another salesperson might sell it. I had more than enough at this point and got more upset. They took back the sale and said i could buy it. Lied again and the car turned out to be $3000 more than originally said. I was lied to more times than i could count by numerous people. It wasnt just one person it was the whole business. This place is a joke! Nobody should ever waste their time here no matter how good of a deal they say the car is because its a lie! This place sucks!

jen2408

Feb 3, 2014

I have purchased many cars from different dealerships, and I have never experienced greater service than I have at World Hyundai in Matteson. Their entire team was amazing. I was looking for the best price for a new Santa Fe, I received numerous quotes from other dealers, but World Hyundai offered the best deal. They were very competitive with prices and interest rates for financing, no other Hyundai dealership even came close. Everyone we dealt with was extremely friendly. I want to tell all my family and friends about this dealership... I would never go anywhere else.

redrobin220

Jul 19, 2013

I went to World Hyundai in order to trade in my current car with low mileage and get a good price on a Hyundai Tucson (new). We were greeted by salesman Robert Blue upon entering. He was very friendly, but while we were waiting as they priced my trade-in, he encouraged me to give them a good review on this site and Facebook. I thought this was odd as I wasn't near being done dealing with them yet. After that, I was brought in to talk to the sales manager (can't remember his name). He was quite patronizing and called me names, such as sweetheart and honey, which I do not appreciate whatsoever during a business deal. I wanted around 12,000 for my trade-in because that is what it priced out on KBB. I realize I may get a little less than what KBB says, which I'm OK with, so I was willing to go around 11,000. He offered me 8,000, and I told him 'no way'. He obviously thought I was stupid because I'm a woman. We finally did agree on a price. Then, I was informed that the color Tucson I wanted had to be traded in from another dealership and would be ready in a couple of days, which was fine. I was directed to Camille, the finance manager, who handled the plate transfer and such. Fast forward a few weeks-I was told that a special deal was going on that allowed good students to get $100 toward their downpayment. I had my transcripts sent over, and Camille informed me that they were never received. What is $100 in the grand scheme of things, so I let it slide, which was stupid of me, I know. Then, I come to realize that my plate registration never went through, so I had been driving around illegally. I called Camille to straighten this out. She was very receptive and assured me it would be taken care of. Fast forward 2 more weeks. It was never taken care of. 3 or 4 phone calls later finally got me somewhere. I finally posted my frustrations on their website, and I got an immediate call from Camille saying she wanted to make it up to me with a free tank of gas if I brought the car in. Thinking this was a great deal, I brought it in and was informed that I would be taken by a porter to an off-site gas station and he would fill it up. This was highly uncomfortable as I had to drive my car with a complete stranger in it who had no idea what gas station we were supposed to go to (he asked-"where is the nearest Speedway?"). We get to Speedway, and he brings in the gas vouchers, only to be told that they were no good. Back to the dealership we went! I told him I wouldn't be waiting around for another trip to the gas station. What a waste of time. I called Camille and told her if she wanted to make it up to me she'd need to send me a check. She actually did send me one for $100, which was what should have happened in the first place. Camille was very friendly and I do believe she tried her best, but unfortunately she works for a terrible dealership. NEVER AGAIN!!

cazzster

Jul 12, 2013

I had brought my sister in law to look for a used car. They are very aggressive and deceptive. Stay away from this dealership by all means. First when you walk in they seat you to fill out a customer profile sheet. They make you wait, take your license and wait more. We were guarded by a salesman named Damon. He was ignorant to our needs, aggressive in suggesting what my sister in law would want to buy and like most car salesmen, a poor liar. We had seen numerous cars on the the World Hyundai website that we were interested in viewing to hopefully test drive. We had brought these to his attention to at which he had said were not available for us. He then had told us that our price range was not realistic and that we would be looking in upwards of a number that was not affordable. He more than encouraged us to consider a newer car. After waiting, my wife had confronted the sales manager. He was taken aback by my wife's feelings of overwhelming uncomfortableness and uneasiness of lack of service. He had then coached Damon to let us roam the lot of their used car inventory. We had proceeded to walk around and noticed there was very little info on the window stickers and lack of a sales price. In that time period, Damon brings to the front a used silver Hyundai Elantra. The car was very dirty and stained. It had an unacceptable gut-wrenching odor. This is simply unacceptable. We then proceed to walk back into the dealership upon which a younger woman tends to us with a list of possible cars. She tries to do a hard sell on cars that my sister in law was completely disinterested in purchasing. It was obvious that due to Damon's lack of customer service the sales manager felt that maybe a woman would soften a sale. My sister was interested in a used blue Hyundai Elantra to which the car is brought around to the front. We had all gotten in and as she pulled away, the car made an annoying grinding sound. Damon had decided that turning up the radio would rectify the sound. It was an obvious mechanical issue that my sister in law related to her current car. After 10 minutes of driving the car and utter worry that this car may break down at any point, we returned to the dealer lot. Damon was less than slick in admitting to there ever being a problem and still pushed on with the sale. All in all, 2 hours had elapsed and with this experience, I will never return to this dealership nor could I in my right and sound mind recommend purchasing from this dealership. We did purchase a car the same day at the Toyota dealership in the same automall for a few thousand more. The level of customer service was definitely a difference between night and day.

fmanns

Jun 20, 2013

Overall had a good experience. When I first went in was skeptical was told that I would be approved for any car on the lot with no money down which of course was not the case. I did however did get a car that I wanted for a fair price with a very low down payment. The only major complaint that I did have is that I was told that the car was newer and had some options that it did not have before I saw it. I will say that I think that Edwin was giving information on the newer model of the car that I was not able to get. However I did get a Charger and I love it!

NicoleLaForge

May 6, 2013

I love my two Hyundai vehicles. They are both very well built, reliable and in four years they each have 13,000 miles each and are garage kept. Taking them both in for the stop light switch recall and oil change I took a test drive of the new Sante Fe. Yes it is a pretty bauble. To make a long story short, I am loyal to the brand but the sales experience is a joke. I am a business owner. They approached with a deal shorting me on the trade by $4,000, increasing my payment by $100 a month ($50 would have hit the mark) and presenting me with a number scribbled on a piece of paper, not a formal written proposal. On top of it, I sat there for a total of 90 minutes over two days for this poor excuse of a sales experience. I don't do business that like that. I will go back for my oil changes but that will be it.

stacy382005

Apr 23, 2013

I had a great experience buying my car Eric was a very nice person i actually had a fun I love my new car yay

christinam17

Apr 11, 2013

When I cam to the dealer, I was looking to buy a used Jetta. My sales associate, Tom Vitogannis, approached me and showed me the Jetta they had on the lot. It was red and I wasn't really a fan. He then showed me the Hyundai Accent, which was nice but didn't have the feature I was looking for. Tom then showed me the Elantra limited and it was perfect for me. It's exterior was silver with black leather interior and featured leather seats and a sunroof, which was two things I knew I absolutely wanted in my car. It was still chic and stylsih to complement my personal style. We test drove it and he proceeded to tell me all the feature that car had that I wasn't aware of, such as strteaming my music wirelessly or talking hands free. He was kowledgable of the car and also the other cars on the lots because I had many questions and he answered them all. Buying a car is a big purchase and I wanted to be sure. After talking with Tom I was confident this was the car for me. When we were discussing price, I was given an excellent trade in value for my previous car and informed of my warranty as well as what additional ones could be purchased. Had it not been for Tom's excellent customer service and product knowledge, I would not have purcahsed this car and would have continued looking for my Jetta. I can say with confidence I am more than satisfied with my purchase and love my car. I would refer this dealership to anyone. Great job guys!

rocco45

Apr 3, 2013

Our experience with World Hyundai could not have been any better. From the moment we walked through the door we knew we were in the right place, there was no feeling of being pressured at all and everyone was so polite and helpful. We purchased a new Santa Fe and were shown how to get around all the functions in the vehicle without being rushed at all, Steve gave us his complete attention for as long as we had questions. The people, price and vehicle made this a very nice experience. Thank You World Hyundai!!

TheEstaticStatic73

Apr 2, 2013

I was going in there on a lark Saturday 03/30/2013, I didn't know I'd be walking out of there with a 2011 Mitsubishi Endeavor. I had been wanting to trade in my Dodge Neon for a few months and tried one other dealer, South Chicago Dodge who fed me a load of BS as far as a trade in ($500? Yeah, right!) Angie Mac is one of the best salespeople I have ever dealt with! She gave me good reasons as to why I should stick with the Endeavor, as I expressed my doubts about driving an SUV (I have never driven one before). I was still a little hesitant, but once I took a test drive, mulled it over the weekend and came back Monday to pick it up, All I did was climb in and got comfortable, I was glad Angie made this suggestion. I'm still testing stuff out with my car, but I am so glad I went there for my SUV and I will be back there to purchase my next car!

ericaerica

Mar 28, 2013

1st time buyer. Great dealership! Eddie is an amazing salesman. Worked hard and helped me drive off in the 2013 Hyundai Elantra that same day. Everyone there is polite and eager to help.

M2mthomas

Mar 26, 2013

All the staff were so friendly and pleasant. I felt like they went out of their way to meet my specifications and moved mountains to bring me what I wanted. Edwin was eager and enthusiastic throughout the whole process, and especially when showing me all the cool features of my beautiful, perfect new auto. I feel like I paid a fair price and received a fair price for my trade-in. I would recommend this dealership and Edwin and Shvone without hesitation.

Memaskids

Mar 22, 2013

The overall experience was outstanding. The people I met were warm and friendly and willing to go that extra mile to make the experience easy and they made everything possible for me to get this 2011 vehicle. Thank you Ria who directed me to Erik Garcia. What a great team and experience.

hartho

Mar 20, 2013

GREAT EXPERIENCE AT WORLD HYUNDAI..ERIK GARCIA GREAT SALES PERSON STICKS TO HIS WORD.FINANCING PAINLESS.PASSING OUT CARDS ALREADY TO FRIENDS AND FAMILY.LOOK AT ME NOW DRIVING BY WITH MY 2012 HYUNDAI SONATA GE..

nabvyboy

Mar 15, 2013

Soto went out of his way to help me find a car that would fit my needs. He showed me multiple cars and one the fit my budget. If you want a great car and a outstanding sales person go see Soto he is the man. Thanks again Soto and world Hyundai you have a customer for life.

AtlantaG

Mar 15, 2013

Christian Gritschke was able to find the car I wanted with the precise features that I was looking for. He was friendly and did an excellent job of getting the deal done. He even followed up with me the next day to make sure I was happy with my purchase and to ensure that I didn't have any problems. It was because of him that I actually had a pleasant car buying experience. Thanks Chris!

myjustintime

Mar 4, 2013

As soon as i walked in i felt welcome. I was asked what i was looking for and how could they put a smile on my face with a new car lol. from Raul to the credit person everybody gave their all to keep me informed and happy to be buying my 3rd hyundai.I was happy on the amount of trade in and the price of the new car. The service department was clean and quick with getting my new car ready to take home

sunshine9

Mar 2, 2013

I had a wonderful experience at the service Dept. Bob was very polite. He gave me a lot of information about my car I didn't know. He really I Highly recommend World Hyundai.

JoeKarz

Mar 1, 2013

Purchased my Hyundai Entourage 4 years ago and brought it in for its 75,000 maintenance check. As always was treated very well, driven by their courtesy vehicle to have breakfast and picked back up as they worked on my car. Oil change was free as always and deducted from the maintenance fee. And as always, car was washed and clean for free.Service and employees are always great here.

Juliano1

Feb 28, 2013

Soto went above and beyond my expectations to get me in the car I wanted. Everyone I talked to were very helpful and friendly, overall I had a wonderful experiance and I would recomend this dealership to anyone looking for a new or used car.

sanman777

Feb 28, 2013

Buying my Veracruz was great but I didn't think it could get any better until I got to the service I was treated with great customer service and the work was exceptional.Sandy SmidtFrankfort, IL.

dgaston

Feb 28, 2013

My husband and I started to enjoy this car buying experience as soon as we walked through the Hyundai doors. We were met immediately, but not with a hard sell attitude. In fact, throughout our three trips to the dealership (we don't make decisions easily) Chris did not pressure us, but was intelligent, his knowledge of Hyundais was first class and he felt like a friend by the time we drove out of the lot with our 2013 RED Elantra. Thank you for making our car buying experience so pleasant.

shannd

Feb 27, 2013

I have bought many cars, this by far was the best experience I have ever had. Eric was such a go getter, he really knew what he was talking about. We test drove so many vehichles and he never once made you feel like you were a bother. He wanted to make sure you were getting what you really wanted. He did everything he could to make sure we were happy. Great salesman.

LeMaster

Feb 21, 2013

I would like to say that Sal S. (Salesman) and Michael (Fianace) went out of their way so that I would be able to (lease) my car. They did a great job!

Kelley48956

Feb 21, 2013

This is our second car that we have bought from World Hyundai Matteson. When we find a dealer and a car that we like we become loyal customers throughout the years. Our salesman,Steve Atchison, was great. He was knowledgeable, courteous and personable. Would gladly do business with him again. He even dropped off our floor mats at our home so we wouldn't have to go there. Great dealership, great service. Highly recommend.

theresa lopez

Feb 1, 2013

Salesman very polite took his time in explaining all the features of the car, was not agressive or pushy. very hospitle offered us coffee, water, or acold beverage. We did not buy the car the same day,went home talked aout it and the next day called Mr garcia and bought our Elantra........Mr. Mrs. R Lopez

arrah

Jan 29, 2013

I was actually looking to buy a Honda- I Submitted my request via internet and got multiple responses from Honda Dealers- but while i was doing reseach on Honda's Hyundai had a comparison chart I WAS WON OVER BY THE HYUNDAI SONATA I LOVE MY NEW SONATA!!!!!!!!

D J Smith

Jan 28, 2013

Steve was very knowledgeable about Hyundai products as well as the competitors. He was able to get me the car I wanted with payments I can afford.

robyn716

Jan 23, 2013

My experience with World Hyundai and salesman Edwin and Tom P was wonderful and painless. They went the extra mile and took time and effort on help me get the 2011 Santa Fe Limited.

SharenceGriffin

Jan 22, 2013

IT was a great experience and I will make sure to recommend others to World Hyundai. Duane was very nice and pushed to get everything I asked for out of my car.

ctfullen

Jan 21, 2013

This was my first car buying experience and Christian was able to help make it go as smoothly as possible. He was upfront about the costs of leasing a vehicle and I am so happy with my new Elantra.

TRUDIER5

Jan 15, 2013

My husband and I came in for our scheduled oil change and walked out with two new cars - amazing experience!Our sales rep was Eric Garcia and he walked us thru the entire experience from pulling the showroom car for our test drive all the way thru financing and on to fully connecting up our navigation and bluelink before we left.These two new cars represent the fourth and fifth car purchase thru World Hyundai, and we would not shop anywhere else. We tell car stories to all our friends and coworkers and they are amazed at how well World Hyundai treats it's customers.Thanks go out to the whole team for them exemplary effort on our behalf!

rooda13

Jan 10, 2013

I had previously purchased a vehicle with them and when I came in for a car wash I noticed that there was a special on tinted windows so I asked about that. I was then informed that I could get a really good deal on a newer version on my car and I told them it would have to be fully loaded. Well I got my fully loaded car and now I really happy with it. All of the staff have always been helpful and they are knowledgeable with the vehicles.

spainmail

Jan 3, 2013

I was very impressed with the extra efforts made by Mike and Tom Primbas to get the trucks I wanted. I purchased two Santa Fes. one 2013 and on 2012. Tom Vitogiannis was a great sales rep. He went out of his way as well to make sure we had the features and colors wanted. The entire team was honest and straight forward which I value very much.

jkm807

Jan 1, 2013

My intention was not to come in and purchase a vehicle. I just got a car this time last year and was jus browsing. After browsing, I found that I really liked the 2013 Hyundai Tucson and all it had to offer. Edwin told me that the ball was in my court if I wanted to get it that day or wait. I went ahead and decided to get it! Edwin did such an amazing job at getting me what I wanted and even went above and beyond to make the process smooth and quick. There was no sitting in the dealership for almost 9 hours like I did before :( He is a very personable person and made sure i was comfortable with what I was being offered. Overall, I enjoyed working with him through this process!

Danaelise

Dec 31, 2012

I had a wonderful experience at World Hyundai Matteson. My experience was enjoyable and painless. Steve was very patient and gave me excellent service. Thanks world hyundia matteson

lisa.p.rossey

Dec 18, 2012

As soon as I walked in the door someone was there to greet me. I inquired about the car to take a look inside. I test drove the car and since the pricing was good purchased vehicle on site.

shopping_jenjen

Nov 28, 2012

Great experience with everyone we spoke with at World Hyundai. I cannot remember everyone's names, but every employee we worked with made this whole purchase a great experience. We only walked in to get a price, and we walked out with a new car the deals were too good to pass up. Their eagerness to get us the best deals available was amazing. We are so happy and surprised that we will be getting free oil changes and unlimited car washes (inside and out) for the entire time we own this vehicle, as well as the surprisingly amazing extended warranty we were able to purchase. The after-market sales guy, Luis, I think, sold us on a Clear Bra, which we had never heard of but cannot wait to have installed... We absolutely love our new car and will recommend World Hyundai to anyone and everyone we know!! When in the market for a new car in the future, we will definitely always come to World Hyundai!

Debralewisz

Nov 27, 2012

I truly had a very good experience purchasing my SUV. Eric my salesman worked diligently at getting me what I wanted and I really appreciate his thoughtfulness.

jabergstromjr

Nov 26, 2012

I have never purchased a vehicle before and they made it very enjoyable. I just recently finished college so they worked with me to get me a payment that I can afford while still paying back my student loans and other bills. Thank You so much I am so happy with my car.

danitayvonne

Nov 20, 2012

This was my second time buying a new car and there was never a second thought on who I would go to for the purchas

Sweetpea110673

Nov 15, 2012

I just wanted to express my appreciation and conclusion to Ria and Steve for the purchase of my vehicle. My experience this time around was a much different due to the professionalism of these two individuals. I had gone to work this morning and with the look of this vehicle and the good experience that I had received, a co-worker would like to try and work with these individuals due to the service I had gotten. Thank you,Mary T

sunshine69

Nov 6, 2012

We brought our SanteFe in just to get an oil change. And then we met Angie, She was very courteous, knowledgable & patient. She finally got my dad to take a look at the 2013 SanteFe, and advised him that we had over 120,000 miles and that things may start to confront us as far as pproblems. We sat and went over the numbers, took it for a test drive and A miracle came Dad agreed to get the 2013. It is wonderful and so wass the atmosphere at World Hyundai. I will recommend them to anyone I know in the market for a new vehicle!

goregeneva

Nov 5, 2012

I actually came in to get my oil changed on the vehicle I had. Mike asked me how long I had it. I told him and he said "Let me see if we can put you in something new." I was reluctant because I do have some credit challenges. However, I will say that if there is a way Mike will find it. I give God all the glory for putting the right people in my path to bless me. He had Angie to pull up my file and I was blessed to drive out in a 2013 Hyundai Sonata. It is the car I wanted!! Go to World Hyundai and ask for Mike Jones or Angie Mac!! They are friendly, courteous, and most of all WILL TRY to get you into a vehicle you can appreicate!

GINA1039

Nov 2, 2012

I HAVE BEEN TRYING TO PURCHASE A CAR FOR A WHILE, I WAS GEETING ALL KINDS OF FEED BACK FROM DEALERSHIP TELLIN ME THAT I WAS APPROVED TO COME IN WITH NEEDED DOUCEMENT AND WHEN I GOT THERE IT WAS ANOTHER STORY, I HAVE TO TELL YOU THT SUZUKI AT WORLD MATTESON MALL WAS ONE OF THE WORST, THEY WERE JUST PLAIN LIAR, AND THE CUSTOMER SERVICE WAS BAD, .. BUT AT HYAUDAI WORLD MATTESON I WALK IN AND IMMEDIATELY I WAS ADDRESS BY A WODER MAN WHO CALL HIS SELF DUANE WALKER RED LABLE, HE WAS GREAT, HE TURN ME OVER TO FRANK ANOTHER GREAT PERSON THE ONLY THING THESE TWO MENS PROMISE ME WAS THAT I WILL DRIVE OUT OF THERE IN A CAR, AND I DID JUST THAT, NEVER THOUGHT IT WOULD BE A NEW ONE, I PURCHASE A 2012 CHEVY AND I LOVE IT. I WOULD RECOMMEND THEM TO EVERYONE. SO I THANK YOU ALL FOR ALL YOUR HELP. RATE ME TO BE A VERY HAPPY CUSTOMER. THANK YOU

jamie19

Nov 2, 2012

All of the individuals we worked with at World Hyuandi were very helpful and very knowledgable. We drove two different cars and they were able to help us out with the differences in the vehicles and point out positives about each car. The finance team was great as was the General Manager, Tom. I thoroughly enjoyed my experience at World Hyuandi of Matteson.

APUHR

Oct 18, 2012

We were referred to World Hyundai from a friend from our church. My wife and i were able to get a new Sonata for a great price and warranty. The sales staff was very friendly and helpfull with all of our questions and needs. I have; and will continue to refer people to World Hyundai in Matteson;IL.

Tylerd1998

Oct 17, 2012

This professional sales team made my purchase of a 2013 Hyundai Sonata Limited Edition a breeze! From start to finish, I was pleased! I got a new car, fair price, attentive service and made some new friends in the end! IF YOU WANT TO BUY A HYUNDAI, MATTESON WORLD HYUNDAI IS THE PLACE!! THANKS!

rotto1234

Oct 9, 2012

Dealership was very helpfull services were very tremendous when i brought car in for needed malntancesExplained everything very professional as to what was done and why

laura

Oct 3, 2012

This was the best experience I have ever had at a dealership or an independent auto shop. I was never pressured to have more service done that was not needed. My father was an auto mechanic and looked over the work that World had completed. He said they were very thorough and did a great job. I would be happy to recommend World Hyundai to any of my friends or family.

Laurie1228

Oct 3, 2012

I had a great experience buying my car at World. Not only were the people I delt with great but I love my car. From the minute I walked in to the minute I walked out with my car I was treated with respect and no question I had was left un-answered. I would like to thank World and I also recommend them if you are looking into buying a Hyundai.

Gloria Zigman

Oct 3, 2012

Very great experience! Would recommend this dealer to anyone looking for great.customer service, quality and price. We love our new car and wouldn't have it without the help from World Hyundai and the staff.

treboradreed

Oct 2, 2012

It was a pleasure to do business with David King and Hyundai. When I started my day, I had no plan to purchase a vehicle. My experience was pleasant although the sales manager toyed around with me a bit. Dave worked with the sales rep to get me where I needed to be. Great Job!

lvmy2boys

Oct 2, 2012

I went into this dealership for a used car. The place is nice, clean and right away I was greeted by Luis who was very nice. He was really helpful and made me feel very comfortable with my decision to purchase a car here. My thanks go out to Luis & Tom. They have made me a customer for life!!

moosh_77

Aug 28, 2012

Be warned this dealership is dishonest. I came in with a pre-accepted quote (using carwoo.com) for a specific model Accent. I had called to confirm the car would be on site and the price was correct beforehand. They told me they would bring the car in for me the next day and confirmed the offered price. Once I walked in on the next day to purchase it I was told the car I had requested was not on site because they would need a down payment in order to get it in. They then brought in another salesman (or sales manager) who tried to sell me a lower model car in a different color that was on their lot for the same price on the quote. After insisting that I wanted the color and style that was in my quote they offered to find the car I wanted from another dealership and trade for it in a couple of days if I agreed to the purchase. Once we secured the car the sales manager proceeded to tell me that they could not offer me the car at the promised price, and that the offer should have never been accepted by their office. After haggling with them for about an hour I finally agreed to purchase the car at $500 over my accepted quote. In the end I believe I received an ok price for the car but it was not worth the 3-4 hours of waiting around and haggling with them. I would have preferred to have bought the car from a closer dealership who does not accept customer offers online or over the phone and then completely rejects them when they walk through the door.

nurklm

Aug 24, 2012

I wanted a carfax for the vehicle I was intrested in. I was put off at the showroom, called 2 times for that afternoon and was told the woman who printed them was not there. The manager called me and told me the car was clean, a new car without problems. I finally got the car fax the next day after signing for it. They LIED. The car had a major accident, airbag deployement and 2 owners. Outright LIED!I would never buy a car from an out right liar!

Worldisdeceptive

Jul 25, 2012

People, pay attention to these reviews. You will notice a trend for World Hyundai in Matteson. They are bait and switch artists, deceptive, and time wasters. There is a reason why they are the lowest rated Hyundai dealer in Illinois. I just wish I would have found dealer rater before wasting my time.I applied online for car loan on a Friday night because I was going to purchase a car Saturday morning. The loan company must sell your information because I got a call first thing Saturday morning from World Hyundai, a place I had never visited. It just so happened that a car I was considering, a Veloster Turbo, is a Hyundai. I hadn't had the chance to drive one yet because at this point they are still pretty scarce. The woman on the phone called and said "You are approved for any car on the lot". I mentioned that I wasn't looking for any car, but a 6 speed Hyundai Veloster Turbo. She "checked the inventory" and told me she had an automatic Veloster Turbo on the lot and I stated I really wasn't interested in an automatic. She put me on hold and when she returned she told me she had a Red 6 speed Veloster Turbo at another store and could have it onsite in 15 minutes. Wow, that was exactly what I was looking for! I asked her THREE TIMES IF SHE WAS SURE she had a 6-SPEED, RED, VELOSTER TURBO. THREE TIMES! to which she replied she did have a 6-SPEED, RED, VELOSTER TURBO. I made an appointment to show up at the dealership.Two hours later I arrive to the dealership, after coming from another State I might add. I was asked to meet with a particular salesperson. I met with this salesperson. The first thing he does is pull out the old "4 square" and asks "how much do you want your monthly payment to be?". I said, son, I am not here to talk about payments, I am hear to test drive the 6 speed Veloster Turbo that you brought from another dealership. If I like the car then we can talk about the financials. He looked at me kind of strangely and says he didn't know if the car had arrived yet.So I sit and wait, and wait. They bring another gentlemen who calls me to his desk, and I wait, and wait. He finally comes back and brings me to the corner office. Here waits the sales manager. He was a nice enough guy, but he is the one to inform me that no, they do not have a RED, 6-SPEED, VELOSTER TURBO. You know, the one I confirmed with the person on the phone THREE TIMES and drove in from another state to see.He then went on to say that the Veloster Turbo is such a hot car that I would need to purchase the car before I test drove it! While I don't think he was trying to be THAT deceptive he should have said that the cars were in such short supply the only way for the dealer to get one is to pre-order one.He then tried to sell me three or four other cars. I am really particular about cars. I drive a TON of miles. If I am going to be spending that kind of money on a new car I am going to get exactly what I want. I declined the other cars.I am not sure as to the legality of bait and switch. It is just plain wrong to waste someones time. I am sure as a business model it will get enough people in the door who just don't plain care or don't have the intelligence to know they are being duped to purchase a car. It probably pays for all of the balloons and gold chains. But here is the thing, they wasted 2 and half hours of my time. They lied to me. When someone wastes my time like this I will let other people know about it, as a public service. I also work in sales and would NEVER conduct business in this manner. It is just plain wrong.To top things off, they called on Tuesday to say they received a Veloster Turbo in that was already sold but I could come in and drive it if I wish. Great, how would you feel if the car you just purchased was test driven all day? That is if they even had one, period.Sorry World Hyundai, right after my visit to you I drove to another dealership of a competing brand and bought a car. Brand spanking new. Guess what? I even paid more for it! Why? Because they were honest and did everything I asked.

gofast1972

Jun 24, 2012

I purchased several cars over the years from all kinds of dealers but the service I received from World Hyundi was supreme Tom Vitogiannis was my Sales Professional. I must say Professional he was he answered all my questions and concerns he used no pressure to sell. When I got there he came upto me told me his name and said he will be over to the side if I had any questions. I looked at the car with no one trying to sell me anything. Nicelly done Tom!! after picking the car he made sure there was no time being wasted. He had me approved (With not that great of a crdit record) and in the car within an hour which was gret since I had two kids with me now I'm a very Happy owner of a 2012 Veloster. Thanks to everyone at World Hyundai especially Tom Vitogiannis ones more NICE JOB TOM !!!!!Jaroslaw K.Plainfield IL

bradley1026

May 15, 2012

This is how car buying should be. They were friendly and created a no pressure atmosphere. I feel that we recieved a fair price for our car.

podcust

May 5, 2012

Situation resolved with aftermarket tint thanks to Louie. Thank you for taking the time to correct this situation and understanding my frustration. Other people should take an example from you.

agiordano

May 3, 2012

In all my experiences with dealerships so far, none have been better than World Hyundai in Matteson. They treat their customers with respect and worked really hard to get me the exact car I wanted. I bought a 2012 Veloster in Vitamin-C, and it was really hard to find. But they really took care of me and now I love my car! Overall, great experience and I would not hesitate to buy another car from this dealership, and to also recommend it to friends & family. :-)

KimWilliams

Dec 4, 2011

This place is Awesome!! We bought a 2012 Hyundai Sonata Limited and the entire transaction was quick and painless. Our sales guy Eric Drew was excellent and comes highly recommended!! Eric was very attentive, had lot's of product knowledge and was all around the best car salesman my husband and I ever worked with. He gently walked us through the process and explained everything in great detail. I was even impressed with the test drive, Eric wanted us to get a really good feel of the car first and foremost while most car salesmen want to rush back to crunch numbers. Our entire experience at World Hyundai was nothing short of positive, even the GM worked magic at getting us the price and terms we were happy to leave with, I will come here again and again. I LOVE MY NEW SONATA LIMITED, thanks World Hyundai!!!

littlechnadoll

Jul 28, 2011

This place sucks!!!!! I went there after speaking with them on the phone they promised me a GREAT DEAl and a low rate. When I go there, they wanted me to pay 620.00 a month for a 21,000 car and give the 2,000 down. The rate was ridiculous. They lied and the Finance guy(found out he was just another sales person) hid from me after the sales lady told him I was not going for it.On the bright side, I went to Nissan with the same credit and got a 2011 Altima 1% interest rate 500 down and 400.00 payment. Don't waste your time at World Hyundai!

Ryanjoliet

May 14, 2011

I've purchased many cars over the years but my recent purchase of a Hyundai Elantra at World Hyundai through Dennis Wippo was hands down the best car buying experience I've had. Not only did he get me a better price then the other places I visited, it was the sales experience that had me return 3 months later to buy another new car through him for the second driver in the house. I have 2 Hyundai dealerships closer to home but they made it worth it to me to make the trip. They've won customers for life.

Shae J

Apr 11, 2011

This was the worst experience I have ever had anywhere. After communicating with Ken and Melissa, upon entering World Hyundai I was given to an assistant salesperson, Rory Clemons. Next I was told that the car that I was interested in buying was at another store by Ken (Kareem) because a client wanted to see it over there and he would call to see if they could bring the car over. Rory then informed me of another story. Rory informed me that the car was originally at there store but was shipped to the Family Hyundai Store because that was where it was to be kept. Rather Ken (Kareem) was truthful or Rory, approx. 1 hour before arriving to the World Hyundai dealership I specifically asked if they had the car there since I would be driving a distance to purchase the vehicle. Upset, I still decided to go along with the car dealership and ride with Rory to the other dealership. The only loaner car Rory could get was a 2007 or later Hyundai Accent. This was a little inconvenient for the 3 people (including myself) plus the salesperson. Rory informed us that the ride would not be long. How wrong could this be, we rode from the Matteson, Il dealership to the Tinley Park dealership whic was quite a drive.The ride over was very uncomfortable. The Accent shut off 4 times(the four red lights we unfortuanetly encountered) and the fact that we(the client) had to inform Rory to place his seatbelt on. During the ride Rory also asked very personal questions, (twice), specifically asking how I had come into such a large sum of money to pay for the car. I was very disturbed by the way the question was repeatedly asked. Next after seeing the car at the Family Hyundai dealership, I asked Rory what approx. the price would be after taxes. After hearing the price I informed Rory that the price was too high and I would have to pass. Rory then called his boss and they told me that they would be able to work out the price and to have me drive the car back to the dealership. With all of the transporting of the vehicle, the mileage had exceeded the internet mileage that brought me to the dealership in the first place. After driving the car back to the World Hyundai dealership, I then reinformed Rory of the price that I could pay. The price that he returned with was approx $500.00 over what I was planning on spending cash to buy. His boss, an african american whose name I did not catch, then came out and informed me in a very sassy and unprofessional tone, "I think the problem is we are showing you to much car. It doesn't matter if you're paying cash or financing, it's the same to us, when the bank pays us thats like cash. I don't mind dropping the price if I'm going to lose $300 but if you're talking about $800 you're talking about somebody losing there job." Why is it so much? "You live in chicago and the tax is 9.2% plus the license plates, if you get a car today we're going to give you license plates." I have license plates already that I want to transfer. I then told the saleslady that I would still pass because that was just $500 more than I planned on spending. The saleslady abruptly got up, showing us her back and walked away. While she was talking I did my own math(thank you for calculators on cell phones) and found that the price of the car(which I rounded up for quick computing) with the 9.2% taxes would have still been $400.00 less than the price that she claimed it to be because of taxes. I also went home and added the fees and still came out cheaper than the price she quoted.The overall service of the World Hyundai dealership in Matteson was deplorable and unprofessional. If the service had been better I might have spent the extra $400.00 (no financing) for the vehicle. However, after there salesmanship I am upset that I spent the $30.00 in gas to get to there establishment.

MoneaB

Mar 14, 2011

One I recommended this place to my son who is in the military because of the pick a payment advertisement and the sales man told us that it's to get people in. They only do the pick a payment once a month. They tried to get us with a high down payment. We left. They wasted our time more then we wasted theirs. I wil not be recommending this place to anyone. Libertyville Chevrolet took very Excellent care of us. We appreciate world hyundai for not being a help, it gave us a better place to shop for a excellent used car. I perferred the hour & eight minute drive to Libertyville Chevrolet it was worth the gas v.s the thirty minute ride to world hyundia, that really was a waste of gas. And they lied about being a part of a program for military people. So sad. M. Beeks

ffk

Dec 1, 2010

I saw their advertisement on TV. They stated Bad Credit, No Credit NO PROBLEM. I called and talked to Jimmy. I was very honest about how bad my credit was and that I was in Chpt. 7 currently. He said NO PROBLEM, come on out! I told him I really live far and don't want to come out for nothing. He asked for my social and ran my credit telling me NO PROBLEM. YOUR FINANCEABLE. I told him I have no money down and please don't lie to me since they are so far. Again, very rushed he said YOUR APPROVED come on in! I went there and RIA the finance manager said I need a co-signer or money down. I explained I told them I didn't hae any & why didn't she tell me over the phone. She said she would call me Monday. She blew me off and didn't have the courage to call. I called several times, she dodged my phone calls and Jimmy gave me the run-a-round on the phone again. Angie was nice, I have no problem with her. Just because people have hard ships in life you shouldn't LIE TO THEM and make them waste their time and gas. They could have told me that over the phone. If I DO raise the down payment, I'll give it to a dealership that isn't SMARMY.

Mr&Mrs G.L. Campbell

Sep 11, 2010

You cannot go wrong with this dealership WORLD HYUNDAI. you get treated like a person not like cattle . The staff is freindly and very helpfull. go anywhere else but World huyndai And you may be making the biggest mistake of your life Mr&Mrs Campbell

kdalfino

May 26, 2010

We have purchased several cars from this dealer and each experience has been great. With this purchase Bob and Tom really worked with us to find a safe and reliable car for our daughter that worked with our budget. From the sales staff to service and everyone in between they have always worked with us to make our visits as pleasant as possible.

cwelch1

May 1, 2010

I've been out shopping for a car but all the dealerships wanted too much money down. A friend at work referred me to World Hyundai because she uses their service dept and has been quite happy. My salesman Mark was the best. I was able to get a car today and didn't need money down. THANK YOU for everything!

mdwhr

Apr 27, 2010

Never knew how much I would like the new Sonata. I was shopping for several days and could not find the sonata I wanted. I called World Hyundai and was transferred to the general manager, Tom Primbas. He immediateley listened to exactly what I was looking for. He told me he did not have the car with the options I wanted and that he would locate the right vehicle if what I didn't like wasn't in stock at the moment. He made an appointment with me for the same day. I then visited the dealership and essentially worked with the general manager and his staff until they found the car I was looking for. Without their help I would have spent weeks driving around to different dealerships. They located the car for me right away and I picked it up the same day!! Love my car and thanks for the lifetime free oil changes.

evelasquez320

Apr 14, 2010

I inquired online about a vehicle on Sunday 04/11/2010. I was called on 04/12/2010 by a RIA, finance manager, later on by Shelly, who also stated that she was a finance manager.They both stated that I was approved for the vehicle of my choice, a 2007 Cadillac CTS for 14,995, it had 51k miles.I explained to the dealership a couple of things, my credit score is below 500. I have been 1 week on the job, and I have about 4k in collections.I explained I had no co-signer, or down payment. I explained that I was in the process of consolidating my bills. I have secured 40% settlements on every bill I owe.I explained that I wanted to only start a relationship with the sales people, since I would be buying later on in a couple of months. I explained that I wanted to wait because I am paying 2k to take all debts off my credit, my score will be updated shortly after and I would return to the mid's 600's where I was before all the discrepancies appeared on my credit.They told me no! dont wait!) they said I was approved and that I had no need to wait, they encouraged me to come in.I told them I would put nothing down, they said no problem, and you are approved for the car you want. When are you coming in?They scheduled me to go in on 04/12/10 at 8:45 pm after work. However I didn't go because something smelled fishy since the beginning. I decided to go on the following day, 04/13/2010. There I was greeted by Jim Clark who began asking questions as if this were the first time he heard about me. He told me he couldn't get me approved without a co-signer; he said I needed also 1000.00 down at least. Upon that time I informed him that I would be contacting the Illinois Attorney General and other authorities to inform them of their violations and misleading tactics.He then brought a lady by the name of Camille Wright, she said she was the finance manager, she said, "there has been a misunderstanding; you are approved for a 7,000 loan with a 31% interest rate. Obviously this was so that I would turn away, because I never asked for that, she also stated that everyone is approved for that loan, everyone. But I asked everything over the phone, and this statement was never made. They said I was approved for the vehicle I wanted with no money down. THEY LIED.Furthermore there were no vehicles for that price anyways. This people wasted my time, and ran my credit unnecessarily while I am trying to rebuild my credit. They wasted my gas and my time. Later on around 4 pm, I start reporting them on Yahoo as well as other websites, and they shut down my comments, you can't even find them! (Organized crime & a violation of the Freedom of Speech.)I found out I am not the only person they have done this to, this dealership needs to be shut down! They need to stop misleading consumers, they are using the same tactics as Bob Watson Chevrolet and South Holland Mitsubishi, and the government shut them down, if you ask me uncle SAM forgot about World Hyundai in Matteson! I am upset that they made me come in for no reason, when I told them all I needed was some guidance so that when I was ready I would choose them, instead they lied to me as if I have no rights, as if I am no one, and as if the law does not apply to them and they are above it.

commus

Oct 27, 2009

I called at the drop of a hat to get my oil changed and the service dept. said to come in right away. As soon as I drove up the manager took my information and said the car would be finished within the hour. It was finished under an hour and the best part was that it was free. This is a terrific dealer and I have recommended many people to them. I will go there for my next Hyundai!

RLD

Oct 26, 2009

I have 2008 Hyundai accent. Malunction light went on so I brought it in. I did not have an appointment, was seen quickly. Service employees clear about what was wrong, reset the computer. I was not charged and they washed the car! They were very polite and efficient.

Uly

Oct 23, 2009

Customer service: Far better than any dealer I've done business in the past. Quality of work: Everyone knew their job and did so promptly. Friendliness: Treated me with like a customer (unlike almost any other dealer I've been to) and remained friendly throughout negotiations. The overall experience was far better than other experiences I've had in the past with dealers. Price: Met my budget without playing typical games I've come to get used to and managed an excellent interest rate.

kenb73

Oct 22, 2009

Excellent experience all around.I was really just shopping, but Tom made me a deal I couldn't pass up. I wanted a very specific car. They did not have one in stock. Don went out of his way to find me exactly what I wanted; right car, right color right options, RIGHT PRICE!Camille was extremely friendly and efficient. Billy seemed genuinely concerned with my overall experience. I will definitely recommend this dealer to my friends!

RonaldNixon

Oct 3, 2009

We had a criteria for our purchase, they listened to our requests and worked to get us exactly what we asked for and even offered options which made the experience even better - such as the automatic starter.The wait was minimal - including financing. We were able to complete our entire process from car selection, test drive and financing in approximately 2 hours.We're very happy with the incentives they gave... free car wash and oil change for the life of the car.

RCHATMON

Sep 29, 2009

I NEVER THOUGHT THAT I WOULD NEVER LEAVE TOYOTA DEALERSHIPS. NOW THAT I HAVE EXPERIENCED SUCH PROFESSIONALISM WITH HYUNDAI I WAS SOLD TO PURCHASE A VEHICLE. THANKS FOR TAKING YOUR TIME WITH ME. PLEASE DON'T CHANGE A THING IN YOUR APPROACH TO CUSTOMERS.

bluesky

Sep 23, 2009

I purchased my first Hyundai with them I think I received a great deal I love my car and enjoy driving it. I went to have it serviced and a problem arrived with it they looked at it immediately. I was happy with the outcome, they are always friendly when I come they have great customer service and I always recommend them.Faith

jweisenritter

Sep 4, 2009

I would highly recommend this dealer and sales and seri\vice depatement to everyone who is looking to buy a new Hyuandai. I will never go to any other dealer as longas World Hyuandai is in business. We are life long buyers. They make you feel not like you are just a customer but also treat you like you are a partof their familyDavid Judith Weisenritter

Dustin Andrews

Aug 26, 2009

Being a first time car owner coming to a service dept. at a dealership could be intimidating. I was surprised to find that everyone in service went out of their way to be informative. They did a great job at answering all my questions. Without having an appointment, my car was look at within 10 min. The day before I had my car in with Merlin with ignition problems that they could not remedy. World had it fixed in 2 hours.

dcdka

Aug 25, 2009

Customer service is terrible here in that they use deceptive methods to lure people into the dealership. What happened was, I called and spoke to Melissa. I asked her if they would match another Hyundai dealership's price on a Hyundai Elantra. I gave her the price, and she said they would not only match but "beat" the price. So, that statement got me in the door. She told me to ask for Melissa, who they couldn't find and she couldn't then help me so they gave me to a different salesperson. After about 1.5 hours (due to making you test drive a car, talk to this person and that person, etc), the best price they offered was $5000.00 above what they told me on the phone they would "beat". Brian (the owner or general manager--not sure which)offered the excuses: Melissa should never have promised you a price on the phone and that he just yelled at her about it, or she must have meant the price she promised included your trade-in, or that number the other dealership gave you is impossible, etc. Regarding the claim that Melissa's promised price included trade-in rebate, this was totally not true because I had called her back a few minutes later after the initial phone call to clarify that my trade-in would be taken off on top of the price she quoted. Brian made it seem like it was a one-time mishap and they don't usually do business that way. (I'm very skeptical about that, but I'll let the reader decide that). I have since had experiences with other dealerships (Toyota and Honda and Kia) that did not use such deceptive practices. They quote you a price by phone that they honor. They don't lure you in the door with a lie.

swim2003i

Aug 21, 2009

We got quoted a price multiple times over the phone but then even calling 2 hours before we went in only to find out that the price really didnt exist. And it was all A SCAM. DO NOT GO THERE OR IF YOU GO MAKE SURE YOU GO KNOWING THAT THE PRICE MAY NO BE REAL.

RUNEOFMAJESTY

Jul 11, 2009

Well, the deal went pretty okay. We did not get our promised price because the salesperson who was supposed to be here and give us the deal was NOT here (although he will still get credit for the sale, if you can believe that!!!). However ,we were able to settle on a decent price that we were okay with...the car itself is great ('09 Elantra GLS model) and I liked its performance on the test-drive. I look forward to permanently owning it. All in all, I would say that this dealership is so-so though.

dethompson2

Jul 9, 2009

Very helpful and the finance area was great to deal with. Getting a 4.99 72 month loan was fantastic. The finance agent was great to work with. I would buy another car from this dealership. I like the fact there is a lifetime warrantee on the powertrain.

Rdonnick

Jun 20, 2009

I have purchased several new cars in the past 4 years. This experience at World Hyundai was the best of all. My questions were answered truthfully and fully. The sales staff and finance staff were obviously very knowledgeable and sincere. I would expect to purchase another car from them in the not to distant future.

lmpascall

May 31, 2009

Our experience with this dealership was very favorable My wife and I particularly appreciated the fact that the sales person, Regina was not pushy. She patiently listened to our needs snd proceeded to assist us along those lines. We settled on a one of the certified cars after only one test drive. All the people who serviced us from that point to the very end of business that day were all pleasant, efficient, and thorough. Graham was particular efficient, and he impressed us with his candor and essy demeanor. He was easy to work with and we enjoyed doing business with him.We were particular impressed with the fact that we walked away with our plates the same day!!. We have purchaSed many cars over the years, Toyota, Honda, Mitsubishi, Subaru,and we must say that Hundai is the most efficiently run dealership we have worked with. We will definitely refer our friends and relatives to do business with this Hundai dealership again.

vcoffey

May 15, 2009

Ricky was terrific. He is engaging, fun to work with and meets the customer where they are. His sales technique was not "hard, pushy sales". He was patient, understanding and worked hard to meet my budget and safety concerns in purchasing a new vehicle. He showed true concern for meeting my needs and demonstrated his appreciation for my customer loyalty to Hyundai. He sincerely and honestly worked to get me the best deal and he delivered. I am truly a satisfied customer and I will definitely refer my friends and family members to Ricky and the Matteson dealership. Ricky is a great salesman and an asset to the Matteson dealership. This was my second new car purchase at this dealership , much due to Ricky and the Hyundai unbeatable service warranty. The staff in sales and service know how to treat their customers well and they consistently put the customer first. I also want to commend Art in the service department for his outstanding customer courtesy and repair service integrity. I rate this dealership an A+!V. Coffey

erebec

May 12, 2009

Surprisingly, we had a blast buying our new car at World Hyundai. Mark was helpful, low-pressure, witty, clear and concise, understanding, and the list could go on.All of the other people we had business with there were friendly and helpful, as well.The price of the car was the lowest I heard from any dealership and there was no attempt on the dealership's part to be tricky regarding numbers.And to top it all, I got a balloon.Thanks World Hyundai for making us laugh about car buying again!Sincerely,Erica Rebec

frances

May 1, 2009

mark and world hyundai are the best, you can"t ask for a better place to go buy a car,there the best people to work with every one there where very nice and helpful and i would tell any one that wants to buy a car to go to world hyundai because i am going back to buy my car from there i just love world hyundai and they faimly there

mewilk222

Apr 16, 2009

Great people to work with. Welcoming environment with a staff who has a great wealth of knowledge. Every time I go back to get my car serviced I am always greeted with a smiling staff willing to work with me. I would definitely recommend this dealership to anyone looking for a car and a great deal! A+ !!

wowieone

Mar 28, 2009

Everyone at World Hyundai is so nice. I am 22 and just bought my first new car. I love my Tiburon. I loved the experience. Everyone always warned me about buying a car and what a bad experience it is, these guys at World made it easy and fun. Thanks guys!

janeenlee

Feb 18, 2009

Had credit issue and have been to a lot of dealership. Don't know how DeAndre and his staff did it but thank you for helping me get my Sonata! I love it!! You guys made me feel like a part of your Hyundai family. A GREAT EXPERIENCE! I will be sure to tell my friends and family what a wonderful job you guys did! Thank you!Janeen

wijim

Feb 2, 2009

Norma Rainey is the best of the 25 or so sales people I've ever worked with. She is open, bright and very sweet. If I want a Hyundai I will buy it from Norma!The business model at World Hyundai is extraordinary! They put their cards on the table and let you know what they can do to get your business. They got mine!Bill Miller

hollywood729

Aug 8, 2007

I had a very enjoyable experience at World Hyundai, I bought a brand new Hyundai Santa Fe at a price I could afford, the sales staff is very courteous and professional, I will be a lifetime customer!