Used Cars for Sale at YOUNGER MITSUBISHI in Hagerstown, MD

DesBennett

Dec 10, 2013

I orginally came into the dealership to look around because my grand father had bought a truck from them not too long ago and I had totaled my car a few days before. When we go there, Brian Fearnow came out and helped us, he showed us some options for what we were looking for. I saw the green Mirage and fell in love with it. Within minutes Brian said that my husband and I had been approved and we drove off the lot with a BRAND NEW car. For the price range I was looking at, I was expecting to get a used vehicle with over 90,000 miles, but I left with a brand new car only 35 miles on it. I will absolutely be back to buy another car!

suzibug

Dec 9, 2013

I gave the rating of Great Overall experience because I was not sitting there being bored until the next process was done. I was kept busy by small talk, and other info about the car I was purchasing. Great people so far and I hope if I have any issues in the future those people will be as great as well.

channah

Nov 30, 2013

I came in just looking, but not really thinking I would find anything. Brian was very helpful in his knowledge of the vehicles he was showing us. I had been to other dealers and they would have to run inside or said they did not know which is very irritating. I was pleased with the life long oil changes and manicures. Everyone very friendly. Snacks were great!

for8170

Nov 28, 2013

I love my Outlander. I had a very pleasant experience dealing with my sales person, Brian Fearnow. He went out of his way to show me how everything works in the car. He was very knowledgeable and very courteous. His sales manager was also very friendly and pleasant and willing to make my purchase special. I will definitely recommend people to your dealership. I am very pleased with my purchase and my over all experience with Younger Mitsubishi.

whitey152

Nov 20, 2013

I was able to schedule an appointment quickly that worked for my schedule. Service was fast and service team was great. As always, a great experience!

faileangel

Nov 15, 2013

The buying experience here was better than I could have hoped for. I needed a cheep but reliable car quickly and they helped me find a car that met my needs and my budget. In fact, I ended up with a luxury vehicle (not what I was looking for, but very pleased!) for approximately $1,000 UNDER truecar.com value! They gave me a fair deal for my trade-in and were very honest, friendly, and patient as I made my decision. The paperwork portion of the sale went smoothly and I did not feel pressure to buy anything that I did not want. 5 stars all around for the sale and experience! The car did need some work in order to pass MD state inspection. I was told that along with the work and oil change they would clean up the interior and provide a full tank of gas. I can only give 4 stars for "work" because they did the work needed and the inspection but they did not clean the interior very well and there was only a 3/4 tank of gas. For me, this was not a big deal because I was still so shocked and pleased with the overall quality of the car for the low price and they did do the work quickly so I was able to drive away with the car the day after I bought it. Overall, I would HIGHLY recommend Younger Mitsubishi to anyone who is looking to buy. Brian did a wonderful job meeting my needs for a used car. Thank You!!!

bbreeden1

Sep 5, 2013

Josh was so honest with me and my concerns for being a single mother and actually helped me weigh out my options and what would be best and safe long term. His manners were great. I actually talked to him once then came back to the dealer ship and ended up leaving with a bran new car. lol his boss was nice. he helped me get a down payment in order for lower monthly payments. so the way he was able to have me use my work pay checks coming this month as a down payment along with my car wreck ins check. I got the monthly payment i wanted and the car i wanted.The woman who did the financing was great very sweet and said if i had any problems with a check to maybe hold it off a few days she could help me. the whole experience was faster than i thought. and AMAZING! I took many Buss cards and have been telling everyone i know to go there and Talk to Josh. but everyone was great. I am very happy.

c2ckaisers

Aug 18, 2013

These two gentlemen worked hard to get us into the vehicle we desired. They were courteous, professional and never talked down about other dealers. They are pros. They also explained the process step by step. They also made sure we understand the warranty and benefits of dealing with Younger. We are so thankful we went there and I'm loving driving my new Outlander Sport.

sporadic924

Aug 16, 2013

joshua pepple was my salesman, he did a wonderful job, very patient while i took my time, and believe me it was a very long time.There was no pushing to buy and explained everything i had questions about. i would highly recommend this dealership to all my friends and acquaintances. i actually recommended the outlander sport to a couple at the valley mall and told them they should purchase one. thanks to everyone who helped make this first ever purchase of a vehicle a very helpful and friendly one.ash

jdhartner

Aug 16, 2013

I was really impressed with Scott Davies. He quickly wrote my service ticket, checked for manufacture recalls, and got my car into the service center. Scott kept me informed on how the service was going. I planned on waiting for my car, but with two recalls, in addition to the scheduled service, it would take several hours to complete. Instead of having me wait, Scott got me a rental car and I picked up my car the following morning. Scott called to let me know my car was finished and that I could return the rental car at Younger. This was really convenient. Your waiting room is the best I've ever seen. The coffee and donuts make waiting more comfortable. It was a pleasure visiting a clean service center with a such a courteous staff. My car was returned clean and well serviced.

reds33

Aug 5, 2013

I was very pleased with Brian Fearnow from the moment we met. I told him that i didnt know much about the entire process being its my first time trading and buying a car. He was very nice and made me feel comfortable. It was easy finding a car i liked. He explained all the details and shared his experience while doing a test drive. I would recommend his services any day, from start to finish. I'm a Happy customer. Thanks Brian!

tlbenedict

Aug 1, 2013

May 2013 I was in the market for a used vehicle to replace my 2005 Chevrolet Equinox. I met with a Sales Person at the Toyota location, who is a friend of mine and I wanted to give him my business. He was very helpful, knowledgeable and knew what I was looking for in a vehicle and also took his time to find something that was right for me. I test drove a 2006 Chevrolet Equinox, was interested so the sales person and I went into the office at the Mitsubishi location. Your Sales Manager Stafford Horetz was so arogant and humiliating, after talking to him it wouldn't have mattered how much I wanted that Equinox I would not purchase a vehicle through Mr. Horetz. I believe the sales person was embarassed by the way I was treated and in the manner the sales manager represented Younger Mitsubishi.

stormybreeze08

Jul 25, 2013

Brian is amazing! He gos above and beyond in every aspect of his job. I will never go to anyone else! Thank Brian! *Curtis and stormy*

Colbyp

Jul 17, 2013

They where very friendly. My issue was that they told me I need work done and that for everything I would need that it would be around 5500. I decided to go somewhere cheaper and when they gave me the bill, under the recommendation they didn't have the same amount or price as what I was told on the phone.

Carbuyer21740

Jul 5, 2013

Stafford did a fantastic job of making my experience a great one. I had some concerns about my purchase and Stafford went above and beyond to make sure I was a happy and satisfied customer. I highly recommend this dealership to anyone wanting to purchase a new or used vehicle. Everyone on staff was very courteous and friendly. When I came back to the dealership with my concerns, each employee I encountered made sure that I was comfortable and taken care of. Stafford not only addressed my issues in a timely manner, he went above and beyond to ensure my satisfaction. I know that buying a vehicle can be worrisome, go see Stafford and he will take that worry right out of your car buying experience!

bigpapaallen

Jul 3, 2013

I would really like to strongly suggest to anyone looking for a car new or used to stop by Younger Mitsubishi on Dual highway. The sales team will exceed your expectations. Joshua Pepple and Stafford Horetz make an excellent team. They really went above and beyond to put my wife and I into two separate vehicles with in three days. Never in my wildest dream did I think we both would be happy and with in our budget.

bigpapaallen

Jun 30, 2013

My wife had nothing but great things to say about Younger Mitsubishi. So I decided to check them out for myself. The customer service is phenomenal. Joshua, Stanford, and Cheryl all made this smooth and painless. I love my car!!!!

walt93

Jun 25, 2013

They were very friendly and not pushy on making a sale. I enjoyed dealing with Brian he was very helpful in me making my choice of vehicle. Yes I would recommend people to buy there vehicle there.

Chandlerart10

Jun 22, 2013

You guys were great, everyone is so nice, and its laid back, never feel like I"m being pressured into something I don't want do, keep up the great work !!

AmberBooher

May 29, 2013

I gave Younger Mitsubishi a high rating becasue they were very friendly and eager to help. They helped me, not to find the car that fit my financial requirements, but to find a way to fit my financial requirements to the car I wanted. A big appreciation to the whole staff.

Bockscar

May 24, 2013

Excellent service. Brian Fearnow is a gem...no high pressure, customer friendly, extremely knowledgeable and easy to work with. I would recommend this dealership and Mr. Fearnow without reservation.

sheltie77

May 8, 2013

Very good service. Honest appraisal of work needed. Very good shuttle service and a pleasant waiting room. Mechanics do a good job. Tony Curtis does a first rate job. Thank You!!!

whitey152

May 7, 2013

I dealt with both Louis Lee and Stafford for this purchase. I am so very pleased with the purchase of my new Mitsubishi Outlander Sport.

polynesianboy33

Apr 30, 2013

I was HIGHLY impressed with the customer service i received yesterday 4/29/2013! It was far more organized than other dealerships, and i would recommend this to everyone. I would like to thank Jimmy Saechow especially, for the hard work he provided for my father and I. He was very well orgnized and made sure we were in and out as quickly and satisfied as possible. I think Mr. Younger is proud to have him on his team! Thanks to Mr. Stafford as well for the help and support he gave. You all are a wonderful team, and i look forward to seeing you all again soon! With much respect, Ashton B. Hyler

kelly.cooper

Apr 26, 2013

My experience this time was very good. I scheduled my routine maintenance on line and I thought I selected Teresa Harbaugh, but ended up hearing from Scott Davies. Scott emailed me when the car was finished showing what had been done and asked me to call if I had any questions. Here's what goes above and beyond, however - during the sales process Stafford Horetz offered to stop and switch vehicles with me whenever I need service since he lives near me. This is very much appreciated since I live in Greencastle and it is difficult to get time off work to run to Hagerstown and sit and wait for my vehicle. I also appreciate so very much the free oil changes and car washes for the life of the vehicle. Those two things alone helped make my decision to purchase the Outlander Sport instead of the Ford Escape. Thanks

l.delossantos

Mar 31, 2013

Staff are responsive to customer's needs . They are all friendly,approachable and helpful. They welcome you with their smiling faces as well as efficient service.I do not recall the service staff names due to short/fast contact but all of them are Superb!

quickpn

Jan 3, 2013

Easy to deal with, great customer service. Brian took the time to call me and make sure that I had all the info I needed and was available after hours for me to call and ask questions. Very smooth and would buy again.

UnhappyCustomer410

Nov 23, 2012

Attempted to buy a used vehicle over a period of about 10 days. They did not make this process easy at all. Then after being quoted a trade in value for my car, at the last minute they drastically reduced what they were going to give me. Buying a car is a big deal and you want to be comfortable and confident in the person you are working with --- I did not. I will never purchase a vehicle from this dealership, nor would I recommend it to anyone.

kelly.cooper

Nov 6, 2012

I was in the market for a new small SUV. My husband saw the Outlander Sport at the Valley Mall. It was between this and another make of small SUV. What won my sale was trifold: the price and what they gave me for a tradein; the promise for convenient service with free oil changes/car washes; and the excellent warranty. The sales person, Brian Fearnow, was very knowledgeable about the car and not pushy in the least and Stafford made it happen. So far my experience has been a very pleasant one!

angieb

Oct 16, 2012

Brian was great with getting me almost excatly what I wanted. They work hard to get the deal that I was happy with. I would recomend this dealership to anyone!

katiEight

Oct 15, 2012

My first time buying a car and I can't stop smiling! :DEveryone was very friendly and helpful AND I got a great deal!

lauriem072

Sep 27, 2012

This dealership was exceptional!! Salesman was friendly & very knowledgable of the vehicle I purchased. The loan officers were polite & quick to process the loan. I love my new outlander!

MarlaC

Jul 26, 2012

We have never been happier with a car or a dealership. Our Mitsubishi Outlander is fantastic -- comfortable, dependable, and well-engineered. The service is just as great as promised at time of sale. Adam is friendly, conscientious, diligent, caring and thorough. He even anticipated an upcoming repair and ordered the part for me ahead of time, advising me to give him a call if the Service Engine light came on. It did, I called, and he scheduled me right away for service. The warranty covered everything. I cannot speak highly enough of Younger Toyota and Mitsubishi.

greysister

Jul 12, 2012

My choice to buy an Outlander Sport was based on several things, my family situation has changed and having had the Spyder for the last two years with complete satisfaction I naturally went back to my salesman,Jon Allgeier. The Sport is everything I was looking for, not too big, 4 doors, heated seats, 4 wheel drive, roomy interior, had the choice of leather or fabric but choose the fabric which is beautiful. Having driven convertibles for the last 25 years it was a difficult choice for me but feel it is classy and eye catching, which has always been important to me. I don't want to look like everybody else on the highway. Silly maybe but I think the Sport will give me everything I was looking for. Also like when it says See you when I turn off the engine.

#1stunner

Jul 4, 2012

i took my lancer here with only 20000 miles on it due to the check engine light coming on. i walked in and right away adam ask me what exhaust i have on it and tells me its probably a sencer with my turbo manafold,due to having a aftermarket exhaust, my car is a stock lancer es. they have no turbo, so heres a service guy from mits. that doesnt even know what hes looking at. then he changes his story and tells me a squril got in my engine bay and ate some wires. the bottom of these engine are totally covered in cheap plastic and no way to get into,and its in a garage 99%of the time. i got the impression that he really didnt know what he was doing, and was half tempted to get my keys back and leave. so the next day i call and he tells me they couldnt find anything and that i must of had bad gas.i should of stuck with fitz toyota in chambersburg.

sasilas

Jul 4, 2012

Jon did a good job of presenting the Outlander vs the Tuscon differences. We did not expect to buy a vehicle that day. We were impressed with the vehicle and the dealership. Jon and Stafford were creative and we found a price we were comfortable with. Jon is both knowledgible and NON high pressure which turn off both my wife and I. I would certinly refer jon and Younger Motors to my friends and associates.

jterrell

Jun 27, 2012

Brought my car in for a free oil change and tire rotation, so there's really not much I could complain about. The waiting room is always clean, and my two year old son, always enjoys watching cartoons and playing with the different toys.

shavoneallen

Jun 27, 2012

I went to Younger Motors to trade in my car; after being turned down by several dealerships on Dual Highway. Isaac greeted me at the door, and he really listened to my concerns, needs and my budget. Isaac introduced me to Stafford Horetz who really worked a minor miracle by making my desires a reality. Cheryl Taylor really went above and beyond to explain to me every document I had to sign, enabling me to sign myself into debt with ease. (Smile)The staffs at Younger Motor cars have really exceeded my expectations. I would recommend Younger Motors to anyone who is looking for vehicles. The customer service is phenomenal, the prices are affordable, and the cars are in EXECELLENT condition.

sosborne818

Jun 9, 2012

Getting our car was very difficult. Brian and Stafford did everything they could to ensure that process went smoothly. They were able to get us our Honda Civic SI at the payment range we wanted. My girlfriend and I are very satisfied with the quality of service we received.

gannbill

Jun 5, 2012

This was by far the best car buying experience my wife and I ever had. Your employees were a pleasure to deal with. I ask for a deal and i think I got one. My wife and I are very happy with her new Outlander Sport.............Thanks again Stafford and Brian.

sdshusterman

May 26, 2012

My 2005 Lancer needed a lot of expensive work including 1 catalytic converter, timing belt, intermittent air conditioner and several other items. Adam, Carl and I reviewed the items. They helped me develop a punch list of priorities. The air conditioner has been intermittent for 2 seasons and I had tried to get it fixed elsewhere. It was very helpful to be able to describe the symptoms to the mechanic rather than. I spoke with Adam when there was a new finding or development so I felt like part of the repair team.I could write another 100 words but they would all say the same thing. Younger Mitsubishi has a service staff that cares about the car AND the customer. Thanks Carl and Adam.Sincerely,Sid Shusterman

sandrabanks36

Apr 21, 2012

I think Jon explained every thing about the features of the car very well. I had a hard time making up my mind about the color I wanted and he was very patient and friendly. The car handled very well. The customer service was great.I was given coffee.A great deal or respect was given. overall experience, The staff was very kind. I love the features of the car, the color is great It handles well.Over all, It was a great day, I am 65 and it was the first new car I ever bought. Sandra Banks

jterrell

Apr 16, 2012

I brought my Outlander in for an oil change and tire rotation this past Saturday. I was greeted promptly and then made my way into the always comfortable waiting room. Service took about an hour, which I'd say is fairly normal. The only thing I was a little upset about is that my customer service rep told me the car had been washed, but that was not the case when I found it in the parking lot. Not a big deal...the overall experience was still good. Hopefully they'll remember to wash it next time.

brian45acp

Apr 12, 2012

I had my first free oil change and everything went very well from the scheduling to the work that was done, also the waiting room was great, the only thing that was wrong was my car was not washed but that was not a big problem.

tymyers

Mar 31, 2012

Hello, My name is Tyler Myers. My fiance' and i recently purchesed a 2012 Lancer. We entered the lot looking for a used car that was not only able to help us with the price of gas but we needed safety for ourselves and our 4 year old daughter. While looking we was assisted by Bobby who asked us if there was anyway we would be interested in a new car. After talking to him for awhile we found ourselves test driving a brand new Lancer. We new that we liked it and also after talking about all the fetures we new that it would be a good fit for us. When we returned from the test drive we went inside to meet Mr. Horetz and I told him what our payments were and what we had to have to be able to leave with the vehicle. While waiting we held many conversations and they made our stay there very welcome and nice. Once the numbers were run we made our way over to be presented with the numbers and what they was able to do for us. We was amazed with the deal and it was a no brainer for us to take the deal and become an owner of our first brand new car. After singing all the papers we drove to the toyota dealership to finish all paperwork as well as getting the car cleaned as well as a tank of gas. Over all our experience at Younger Mitubishi was great and we are very happy to be able to walk out of there in a brand new car. We would like to thank everyone who assisted us with our process and we could not ask for anything more. Thank you Tyler Myers

MTPrevette528

Mar 27, 2012

I came to the dealership after being to so many others and being declined for a loan due to my credit. I was in a head on collision to weeks prior to going here. I really needed a car and Bobby Huzzy really helped me pick out the Lancer that I bought. I went on a Saturday and walked out very frustrated because the banks where closed and they couldn't get me approved, come Monday morning Bobby was calling me to tell me that Stafford had gotten me approved and that me and my husband could come sign the papers to my new car! I really appreciated the help that I got from Bobby, Stafford, and Matt. They were all great to work with!

sheltie77

Mar 21, 2012

Very easy to service vehicle. Tony Curtis run an efficient operation. Dealership seems to be honest and very reasonable in price. I feel very comfortable taking my vehicle here.

lannon69bird

Mar 5, 2012

Took five trips down there to repair the car. Very poor planning and communication on repair department. Over $100.00 in gas and only paid for one trip. Wasn't treated fairly from the first visit. Will never take an extended warranty out there again. May not ever buy there again. Tommy Lannon

Dean Therit

Feb 22, 2012

Experience was good. Test drove vehicle on previous visit to diagnos issue. Part was ready and service made on time. Nice to have a facility that also caters to the waiting customer.

peppie2008

Feb 20, 2012

My Husband and I visited Younger to purchase a vechile and Stafford Horetz is truely a genius!! We really appercaite all that he did for us, we all so apperciate Issac and Matthew they were also very helpful. Our experience with Younger was great, we used to purchase all of our vechiles from the city and now Younger will have all of our future bussiness. I highly recommend this dealership!!

DevinMcC

Feb 15, 2012

Great people, they worked extremely hard to put me in a new vehicle despite my credit background and gave me an outstanding deal!!! I will continue to purchase vehicles through them, Stafford Horetz is a genius!HIGHLY RECOMMENDED!!!!!!!!

cook5860

Feb 1, 2012

Always enjoy working with Younger because they always do a great job.i trust their judgement in everything they do I alwaysget great results on abything needed.

mjmerrell

Jan 18, 2012

Adam is always a pleasure to work with whenever we have service done on our vehicle. His genuine friendliness and his will to go above and beyond normal expectations make him a great asset for your dealership. For example, my wife and I had an oil change/tire rotation scheduled for 2PM. However, due to traffic, we knew we would miss our appointment. When I called to cancel/reschedule, Adam insisted that it would be no problem for us to simply come in whenever we made it back to town. As busy as our schedules get, it can sometimes be difficult to move appointments around. It was such a big help that Adam made us feel welcome to still come in for service, although we were over an hour late. After all of that, he was also kind enough to remind us that our 30K Mile service was coming up.Adam definitely deserves some sort of extra recognition for the top-notch customer service he continually delivers. Bravo, sir.

Dave Ramsburg

Jan 3, 2012

I would like to commend Bob Huzzy with his knowledge of the vehicle I was looking at purchasing. Bob was very friendly and helpful while I was looking at the Lancer. I would like to say Stafford worked very hard to make the deal take place. Very pleasant experience at your dealership. I would definitely recommend anyone looking at Mitsubishi's to visit your dealership.Dave Ramsburg

limoj

Dec 27, 2011

The sales team was great. The deal was just about what I was expecting less a few hundred dollars (but I can live with that). It was kind of a hassle having to leave and go to another building for the financing to be done, however we were treated well during our wait. Even though I feel the dealership did a great job, I wasn't happy with the big YOUNGERCARS.COM on the rear window, a small one on the back would have been fine. I feel like a rolling billboard for Younger, the only problem is I am not getting a monthly check for advertising space. Staford said he will remove that on our next visit. Thank you all for a great car buying experience. This is car #3 that I have bought at Younger, and I am sure there will be a #4.Thank You,Jay GardenhourWaynesboro, PA.

Deanna031

Nov 17, 2011

I couldn't have been more satisfied with everything. At first I thought i was going to have to really play hard ball with these guys. Boy, was i wrong. They really worked WITH me on the price and my trade in value. These salesman at Mitsubishi are the first salesman that i have ever dealt with that i actually felt like they worked with me rather than against me unlike other salesmen. No pressure and they gave me some great advice. Thank you Bobby Huzzy!

toyotapaul2

Nov 3, 2011

I had been in the Younger Mitsubishi lounge area for about an hour, awaiting the completion of an extended routine checkup of my 2006 Mitsubishi. For a few years, I had been very non-seriously considering the purchase of a larger and newer SUV. I gentleman who appeared to be a non maintenance member of the staff passed and we exchanged greetings. I asked him if he was a salesman. He responded yes, and that he would be glad to help me in whatever way he could. I asked if he would like to sell a new car today. With a smile and an extended hand, he responded that he would love to sell me a new vehicle of my choosing today. We introduced ourselves over smiles and started the process. In the suceeding 2 hours, Mr Bill Martin guided me through a thorough questioning, evaluation, testing and decision making process that ended in my purchase of a 2012 Mitsubishi Outlander. A vehicle that, for several years, I had dreamed about owning, but had made hundreds of excuses for not purchasing. I very much appreciate the patience and professionalism of both Bill, and Mark the sales manager, and all they did to guide me into this great vehicle.As an added comment: In 2006 I bought my last vehicle at Younger and have been going back to the facility for routine mileage inspections and routine servicing for the last 5 years. I guess I have been remiss, in that I have never really taken the time to formally voice my satisfaction of, and appreciation for the quality staff and ALL the employees at Younger. Strange how we complain at the 'drop of a hat', but resist or ignore expressing gratitude or admiration. With lots of both, Paul

msanford

Oct 10, 2011

I came in on a tuesday Evening for my Younger For Life Oil Change. While I was there, I was informed that my drain plug was stripped and there were none in stock for my model car. I was told they were drilling the hole bigger to put in a Honda Plug. 2.5 hours later, I was informed that the replacemebt oil pan would be ordered and it would take about 1 hour to put in so I'd have to come back for that.I came back on Friday at 1000 and again was told it would take ~1 hour. Three hours later, I got my car back and was allowed to leave.I'm sorry but 5.5 hours in two days is inexcusable for an oil change and for fixing what the technician screwed up in the first place.Not to mention that I could have taken the shuddle where I had to be if I was told the truth on how long it would "really" take instead of waisting my time sitting at the dealership.About an hor into my Friday appt. Adam called for "Shafer" well, when I got up (asuming it was me) and he handed me the key, I found that it was not the correct person. This is not the first situation I have had at this dealership and if I had a choice to go elseswhere and get my services for free, I would but I don't. I have asked numerous times for a cuctomer complaint # and it hasn't done any good. Free is free though- guess I shouldn't expect to much

sheltie77

Sep 11, 2011

Very good job-All personnel were frindly to include the shuttle driver. The dealership is clean and seems to be quite fair in its pricing. Overall a superior experience. Thank You!!

304longtallsally

Aug 15, 2011

Normally I am very satisfied with your dealership...yesterday was another story! I bring my 1998 eclipse to Younger because of its age and special needs. I had an appt for 11:00. I had the side panels of the spoiler repainted at a shop in Winchester, while there, they lost the 2 clips to hold them on. So, I thought, I am getting my oil changed, maybe, the parts department could help me out and have the clips in stock. I had 3 of the 4 screws needed and told Teresa where they were in the car. At 3:00 I called to see if my car was ready...I was told to give them 30 mins. So at 4:00 I show up, and still not ready. When I finally picked my car up, around 6pm. I paid for it, and my daughter went to put things in the trunk. When she opened the trunk she almost cried! Here the panels of the spoiler were not even secured with the screws and I am not even sure the clips are the correct ones.My daughter paid dearly for the paint job and here, a dealership, did not even secure them. Now, I know that they were aware of the 3 screws in my car because I was charged for 1 screw, I don't know where it is and $150.00 for the labor to do maybe 5 mins of work and not even correct!!! I did not expect them to put clips in for free, however, I should have been notified of the expense. I have mechanic friends who certainly can master the art of installing a clip. To look at the bill, it appears that they installed a complete new spoiler...for that, I would gladly pay $150.00 labor, NOT FOR 10 MINS. WORTH!!!Would I reccommend this dealership? Maybe. Will I be back? Not if I can find another Mitsubishi dealership near my daughters college. I woul appreciate some satisfaction. This just was not right. I INSTALLED THE SCREWS IN YOUR PARKING LOT...SHOULD I CHARGE YOU A LABOR FEE?

rthstmarie

Aug 9, 2011

Everyone was very friendly. I was greeted at the door and taken care of every step of the way. Justin was very good and the manager was also. They both did whatever they could to get me approved for a car. I really appreciate the effort. I love my new car. I purchased my last one (Toyota Celica) in 1993 from Younger. I love this dealership. I will be back and I will definately recommend this dealership to everyone!!!

Kevin Sherman

Aug 8, 2011

Everything about the whole experience was great the helped me find the car I was searching for and helped me get a reasonable payment for my lancer. I highly recommend this dealer for your next purchase

LHeather

Jul 29, 2011

Younger is a very friendly and helpful dealership, especially in a crisis situation. They work you in,make you comfortable and problem solve with you. Thank you Younger Service Department for coming to my rescue! (not once but twice in last 6 months) GREAT DEALERSHIP AND GREAT EMPLOYEES!!!!!!!!!

ralliart

Jul 1, 2011

Super experience!!! Would recommend these guys to anyone; no b.s., no pressure, very helpful. Jon spent a couple of weeks trying to find the vehicle that was right for me. Took the time to answer my questions and many phone calls during the process. I told the Jon and Mr.Horetz the price range I was in and they got me in it. The service waiting area is great; very clean, snacks, drinks, comfortable. THe over all experience is why I continue to deal with these guys, I believe this is the fifth vehicle I have purchased over the years.

mattar23

Jun 23, 2011

Service was quick and efficient. Waiting area was comfortable and stocked with snacks and drinks. Would definitely recommend to anyone looking to purchase a new vehicle.

joetheno2008

Jun 22, 2011

It was a great experience. The service was quick, Isvd money over where I normally go, and the people were very friendly. This is my first experience buying a car from this dealership. So far, Ihave ha nothing but a great experience.

hlittleton

May 9, 2011

We went out looking for a new vehicle that was not only reliable, and good on gas, but one that would be safe for our children. We were greeted by John, with a smile and a friendly "Hello". Once we told him what we were lookign for, he quickly began to help us in our search. Once we decided on a vehicle, he was very eager to help us in any way possible. The finance manager there was also a great help, and was quite friendly. We were slightly concerned about what prices we would find before we started looking, but we were very happy to see that the prices on the vehicles were not as we had anticipated, they were slightly lower. The payments were a little more than we had anticipated, but that was not due to the sales team at the dealership. I really appriciated everything that everyone did to help us in our adventure to get a new vehicle. Our kids felt the same. They said "We love when you buy a new car, it is FUN!". I would definetly recommend the dearlership to others (in fact, I already have several times over, and in just the two days that we have had this vehicle). Everytime I have bought a car int he past, I have felt like they were just trying to get their commision, and did not care how I really felt about the vehicle, but this time, I could feel that the sales team wanted to make sure that we were 100% satisfied with our decision. Thank You Younger Mitsubishi Team! We LOVE our new car, and will definetly be back in the future whenever we are in the market for a new vehicle. You all are GREAT!

JRogers31

May 4, 2011

I was deciding between buying an outlander and lancer or a hyundai tuscon and hyundai elantra. I was offered a way better deal with Younger Mistubishi then I was was Massey Hyundai. The salesman and sales manager at Younger Mitsubishi were more respectful and willing to listen to what I want as apposed to Massey, where they wanted to push me into a deal I was not willing to do. The staff at Younger Mitsubishi treated me with respect, were not pushy, worked to give me a great deal, and even took the time to explain the multi communication system to me. They went as far as to get the Outlander that my wife wanted rather than the one that was on the lot. They were the best saleman and sales manager I have dealt with in 14 years. I am an avid car buyer and am on my 10th car so far. I have never had a better car buying experience. I will look to buy from a Younger dealership in the future as long as the service is as good as dealership. Thanks for a great deal!

twatson5050

May 2, 2011

My experience at Younger Mitsubishi was wonderful...I was treated with repect and honesty and felt very comfortable with my salesman Nathan. After my last new car buying experience (I left crying after I purchased my last car at another Hagerstown dealerhip)I felt like I got a great deal and I was happy with my purchase. i will suggest to anyone that they should check out Younger Mitsubishi when looking to purchase a new or used car. I believe my salesman deserves the highest rating posible.. He did a great job! salesman, Sales manager and finance person were all great!

Kathymw1

Apr 12, 2011

I've bought a car from Younger previously and I have found that everyone was very friendly, helpful, knowledgeable, courteous, did not pressure you for the sale. I've also had prior service done at Younger and was completely satisfied. I walked into the dealership with several cars in mind (research from the website) and Aaron spent a considerable amount of time with me test driving, explaining features, helping me to make the right decision regarding my car purchase. I would recommend Younger to anyone looking to buy a new or used car.

vballwhit22

Apr 10, 2011

Younger is the best Mitsubishi dealership in the tri state I have dealt with, and there has been mulitple. The service is prompt, the customer service is always helpful, and the price I paid at the end was actually lower than what I was quoted over the phone when I scheduled my service. My key fob needed a new battery, usually $10, and was replaced free of charge. I will always continue to take my car to Younger and recommend it.

rjcressman

Apr 9, 2011

I have rated Younger Motor Cars with the highest rating because from the time we walked in the doors discussed the deal and left with our new vehicle Jason was very professional, helpful and not at all pushy. We were very satisfied by the whole experience.

chia

Mar 20, 2011

If I would complain about one aspect of the service it would be the fact that we were told the day before the purchase that there would be a remote start for free. Then the day of the purchace we were told that we would not get one due to the price of the vehicle being lowered too much. I think this was unfair because we were not told this until after we agreed on the price of the car and called it a deal. I still want my remote start!

jterrell

Mar 14, 2011

My wife and I purchased a Mitsubishi Outlander from Younger Mitsubishi in Hagerstown, MD over the weekend and were completely satisfied with the experience. The dealership had a nice stock of Outlanders to choose from...about 12 total. In comparison to other vehicles we were considering, the Outlander offered everything we were looking for and more, and was less expensive than the competition. Our sales associate, Nathan, was pleasant to work with and gave us all the time we needed to consider our options. He worked with us on the price of the vehicle and gave us more than we expected on our trade-in. We were able to finance the vehicle over 72 months which gave us a nice low monthly payment. We really enjoyed the experience overall, and would definitely consider doing business with Younger Mitsubishi again in the future.

Miranda Rutter

Mar 8, 2011

Nathan and Stanford knew what my price range was and didnt push me to go above that price range by any means. Everyone was so friendly and the best part was I walked out of the dealer with the keys to my new Lancer in a payment range my wallet could handle. If I know of anyone looking for an new or used vehicle I will refer them to younger and request they ask for Nathan (he was Great). Everyone we talked with were wonderful.

begtag

Mar 8, 2011

We are very pleased with every service appointment at Younger. They are friendly, clean, and convenient. You are kept up to date on your vehicle. If you have to wait you are very comfortable. TV, pool table, kids area, drinks, snacks... Very customer friendly!!

Jeanne Brown

Mar 1, 2011

Why have I given the ratings that I have - simply because Younger Mitsubishi in Hagerstown, MD is the best car dealership and service department that I have ever been to. Jonathan sold me by 2009 Raider pickup truck and it was a pleasure working with him. He understood exactly what I wanted and got me my truck. He was pleasant, sincere, knowledgeable and personable. I love my truck and look forward to buying my next vehicle from him. Bill in the service department was a joy to work with. He was very sincere in getting me just what my truck needed, a new bumber and step bumper. He called me with updates on when the parts would be in and to schedule my appointments. He was pleasant and kind when I needed help and I would definately use Younger Service Department again. In fact, I plan to!!

gep31815

Feb 5, 2011

I went to get a spare key made for my son's eclipse. I did not have an appointment, but that did not seem to be any problem. The price was comparable to having a locksmith do the work as well. The time it took to do the work was also reasonable. I was told how long it would take and how much it would cost and in both cases the estimates were within range. I have no doubts recommending this dealership for service work.

304longtallsally

Feb 3, 2011

Everyone was so pleasant and cooperative. They treated me like a person, not a "female in a car dealership." I brought it in for routine service and a couple issues were found upon inspection. All were explained in detail prior to doing anything. The price was reasonable and the work great. I love the waiting areas provided. The atmosphere is very welcoming. I look forward to returning in several months. Thank you!

LeeAnnHorvat

Jan 31, 2011

I am extremely disappointed in the service of my Outlander. I took my car in for 2 different noises. The main noise was a chirping, the second noise was a rattling. $500 later, my exhaust was fixed, but the chirping was still there. I had to take my car back again and now it will be another $300 to fix a belt. I feel that I have been taken advantage of. The customer service rep, Dan, stated that the exhaust fixed my "other" noise. This noise could not even be heard over the chirping. I don't care that my exhaust needed fixed. I wanted that chirping noise gone. I refuse to pay another $300 for something that should have been fixed the first time. I will never return to Younger Mitsubishi. That is a shame for you, because I was planning to purchase a new car in the summer. I know that I will go elsewhere for that.

tee521

Jan 15, 2011

I was refered to your dealership to have my car evaluated by the claims adjuster ,due to the check engine light being on, and noises coming fron under the car,after my car was in an accident. I had a very good customer service expierence,starting with Debbie, who scheduled my appointment,along with everyone I encountered in the service department,including the mechanic,who came in to answer some questions I had.It is rare these days to encounter such a welcoming and professional atmosphere.Terry Vidoni

mweicht

Jan 2, 2011

I have purchased several cars from your dealer and have never had any negative experiences. Your staff is well trained in giving advice and always friendly. Service is always wonderful! Any work extra is shown to you and explained for approval before it is done. What more could you want?

Melvin Ritter

Nov 12, 2010

Younger Mitsubishi gets "five stars" for their professsionalism and excellent care provided. Their service department is thorough, organized and considerate. I appreciate their efforts everytime I need them. They always seem to meet my needs and exceed any expectations. I would strongly recommend this dealership for others to experience.

William Pfaff

Sep 24, 2010

I recently made my fourth new Mitsubishi purchase (three Lancers and a Gallant) with Younger Motorcars. I plan on being a Mitsubishi owner for life and as long as Younger continues to provide the deals, friendliness, and help that they have, I will continue to buy my cars from them. I recently traded-in my 2008 Lancer and got a 2010 Lancer Ralliart for almost identical monthly payments. Younger made me a special offer of 125% Kelly Blue Book value via mail, I was shocked when I walked in and offered them my car at that price and the deal was done....simple....we'll take your car for the price I wanted and I drove off with a brand new ralliart! Admittedly, I think the Lancer sells itself but David did do his part in explaining the newer features and upgrades that had been made since I bought my '08. The other thing I have noticed about Younger is the top-to-bottom "yes" attitude...they give you the feeling that they will say "yes" and do whatever they can do to make their customers happy. I will definitely be back to Younger again the next time they offer me a great deal on my Lancer to snag a new one!

kmerk2482

Aug 23, 2010

I have already become frustrated with Younger Mitsubishi because I was promised a second key to the used vehicle my husband and I purchased in October of 2010, only to find that later, we were actually going to have to pay $250 for the key. Then, last week when I went in for a routine oil change, it was a two hour wait, even with an appointment. I called and made the appointment because I needed it on a Saturday, but I do not think my name was even down when I arrived. The woman was not very friendly at first, but was more helpful when she realized I had been waiting two hours and was now going to be late to another afternoon appointment. She did offer to detail my car the next time I came back, which I do appreciate and does help. However, it just added more to my frustration with the company over the key I was promised and will not be receiving.

sharonhook

Aug 10, 2010

due to my hood being scratched during a routine oil change, I fail to rate the dealership at great. The response was very quick and the scratches were buffed out but it's hard to accept the hassle and still mark it great. They were accomadating about fitting my car in for the change on a busy Friday and that was a positive.

peanpea

Jul 30, 2010

We highly recommend Younger Mitsubishi for your next car purchase. After contacting the manager, Jeremy Brown, online for an instant chat at 7:30 a.m. last Saturday morning, we were able to work out all of those details that can take usually hours, long before making a trip to the dealership which for us is about an hour one way. We were met by Jeremy and our sales person, Stafford, immediately upon arrival and were led right away to the Mitsubishi Endeavor we were interested in. A short test drive later we found ourselves filling out a credit application on the spot. Two days later we were contacted by Stafford to advise that our new Endeavor was ready to pick up. We made the trek back out to the Hagerstown office and were immediately accompanied by Stafford to the Toyota dealership just up the street where our closing would take place. This location was a perfect spot to grab a quick snack...popcorn, hot dogs, bagels, drinks and more are offered to Younger's valuable clients, and for the kids to watch TV and play. Stafford even offered to watch our girls while we signed all of the paperwork so we could concentrate on the task at hand. The whole process from start to finish was the easiest and most friendly car buying experience we have ever had. This is the 11th car we have purchased as a couple and we would gladly return to purchase our next vehicle from the Younger team. Thank you Jeremy and Stafford for all of your efforts!! Kindest regards,Paul & Hillary McMaster

jjacques39

Jul 1, 2010

I am thrilled with my experience with Younger Toyota Service and Mitsubishi sales. It all started with my test drive when I got pulled over for speeding. I think I got a warning because Brian either knew the cop or the police have a good relationship with the dealership. When I picked up the car it had a full tank of gas. Definite plus! After I took delivery of the car, I noticed a couple of dings in the windshield the next morning that I didn't notice at night and a spill stain in the rear window deck. I called Jeremy and he said they would take care of me. I set up the service appointment for Wednesday, but had to drop it off Tuesday morning because of my schedule. I received a call Tuesday afternoon that the car was done, a day early! I couldn't pick it up until Wednesday and when I did, there was no charge and the car was detailed. They even cleaned the floor mat where I had tracked in some mud and gravel. Some places would say, sorry you already bought the car, but Younger excels in customer service!

kjwebb85

Jun 7, 2010

I would recommed this dealer and sales person to anyone wanting to buy a new or use car. Brian Smith really worked had to get me the car I was looking for. The other sales people were really helpful too. The showroom was very clean and neat. Just all around a great place to buy a new or used car...

fredclift

Jun 4, 2010

I have bought many of cars in my time and I must say that in all my years that this was deffinately the most plesant experience I have had at a dealership. Thanks to everyone that was involved in the purchase of my 2 cars that I bought. I would give the staff at Younger Toyota/Mitsubishi a 11 out of 10 stars. The Service Dept was another great experience. Keep up the great work and we are thankfull to have such a professional and energetic group of people to rely on for our service of our new cars. Thank you again Younger Automotive!Fred Clift

1swtcivic

May 24, 2010

The sales representative that we dealt with was friendly and relaxed. He worked with us to get us to the monthly payment we felt we could comfortably afford and was very open and honest. The first day we came to look he pointed out the cars on the lot that had the specific options that we were looking for and allowed us to casually look around. We didn't buy that day but we came back a few days later to get the car we had looked at. This dealership has a wide selection of vehicles from SUV's to fuel efficient cars. I would highly recommend stopping by to check out what they have.

greg21795

Apr 21, 2010

I would like to thank to my sales person John Allgeier. He was very honest and upfront, and did a very good job. He told me he could put me in a new car and he did!!! I was very impressed how fast I was in and out with my new car. BEST BUY CAR EXPERIENCE EVER!!

arkay4065

Nov 28, 2009

The quality of the sales experience, financing effort,price of the vehicle exceeded my expectations. Stafford worked extremely hard to get me into a suitable car. Mr. Eichelburger went to extreme measures to get me bought by Wachovia and with rebates and discounts the pricing on my Lancer was great.Even when I came back to pick up my tags on a very rainy day, someone who had nothing to gain by doing so got soaked putting them on the car.

mkhasawneh

Nov 21, 2009

If you are looking for a new car, Younger Mitsubishi is THE DEALER to go. I would strongly encourage everyone to check out with Jeremy Brown (Sales Manager) before buying a new car. He's the best. I bought four new cars in the past four years and this was by far my absolute best buying experience ever. They treat you with respect and dignity, and, most importantly, no pressure whatsoever. You get what's promised with no surprises whatsoever. We just bought a new 2010 Lancer ES CVT and none of the dealers within 300 miles of where we live was even able to get closer to their price and customer service. Jeremy is unbelievable and is a great guy to work with. He delivered the car to my home address without any extra charge. In addition to a great price, you'll find Jeremy professional, respectful, patient, and courteous. I will never buy again without checking with Jeremy first. They don't treat you, like many other dealers out there, as just a number. Thank you, Jeremy Brown, and Younger Mitsubishi for the best car buying experience ever!