Used Cars for Sale at Zimbrick Hyundai West in Madison, WI

sandrarice95

Sep 28, 2016

Everyone at the dealership was very friendly and went out of their way to make sure I was able to get the car I wanted. They were even willing to stay open after hours since I was coming from out of town. I will definitely return to buy my next Hyundai from them. Thank you.

tedstieber

Sep 22, 2016

We were frustrated with our local Hyundai dealer. Our experience at Zimbrick was worth the 90 mile drive. Ross was patient, knowedgable and very accommodating.

kamus

Sep 9, 2016

Buying a car at the Zimbrick dealership is a good experience. I hope to drive this car for many years. It is very attractive and drives like a dream. Thanks.

deirdreweber

Sep 7, 2016

No pressure, very nice salesman, took only two hours to purchase my new car, even participated in the Costco Auto program! Definitely worth the hour and a half drive!

dlmarcou

Sep 1, 2016

We had an easy and problem free experience leasing our new Tucson. Our options and competitive prices were clearly spelled out, and we were not pressured or hurried in any way.

blaesium

Aug 27, 2016

We have bought 8 vehicles from Dave Han. We value his knowledge and experience in selling Hyundai vehicles. He is great to work with. He understands our needs and then finds the vehicle that matches our needs. Zimbrick is lucky to have such a great employee like Dave Han!

paulrichert10

Aug 26, 2016

Always happy with Zimbrick. I also shopped at Nissan, and was disappointed with their selling process. Told them upfront that I wanted their best price the first time. After venting with their sales manager, their lease price went down almost 25%. After the discounted price they were quite a bit cheaper, but I don't like to do business that way.

gietzel2

Aug 25, 2016

This is our 5th Zimbrick Hyundai. Couldn't be happier with a dealership and it's performance in every aspect.. Pleasant purchase experiences and great ongoing services over the years.

Tasha J.

Aug 25, 2016

I've always had exemplary service and all work that needs to be done or that was done explained in detail. Comfortable waiting area, a couple of quiet workstations, free WiFi, and nice refreshments make waiting for my vehicle a breeze!

jbloops

Aug 13, 2016

Ross was very attentive and pleasant to deal with Stayed late on Friday when we unknowingly arrived 10 minutes before closing. He provided pricing and emailed me options as I requested. Kept me updated on his hours and made himself available when we came in next to lease our next Elantra. Gave my wife , daughters and I some lunch as we waited to sign our papers

kjdonovan

Aug 7, 2016

My sales representative, Mike Dwyer, was extremely caring and attentive to my wants and needs. There was no pressure to upgrade to a more expensive vehicle. He listened to me and steered me to the exact vehicle to meet my physical limitations and give me the most comfortable ride. He was extremely pleasant to work with. Casey Starin was very professional and extremely knowledgeable regarding all the financing options that were available to us.

lbeckham89

Aug 5, 2016

Mike was very kind. He wasn't pushy and really listened to my needs. Extremely professional and fun to do business with. I wish I could buy a Hyundai everyday because it was such a fun experience.

sedlebeck2

Jun 30, 2016

Zimbrick Hyundai West is the best, and I highly recommend it to anyone. The sales and finance staff were very helpful, making sure they knew what I wanted and needed. This was a totally stress-free buying experience. And I love my new car (Hyundai Elantra GT).

jlamoreaux09

Jun 30, 2016

They were able to help me when we hit some bumps in the road. I was very pleased with my experience and they made sure that we left happy!

andrew.selk

Jun 16, 2016

Everyone at Zimbrick Hyundai West made my new car purchase an experience with little stress and a positive one. The financing options were easy to understand thanks to Casey Starin. Dave Han was patient and helpful as I decided which model to purchase.

bandawolk

Jun 16, 2016

Great job. I was not rushed. I was not hounded. I was treated fair. I enjoyed this experience. I felt listened to and Eduardo had the keys and cars ready to test drive when I arrived.

jsato330

Jun 15, 2016

he was a excellent salesman. very polite and was very knowable about the santa fe. clean work area.he made the awhole expriance smooth and you felt comfortable.about buying a car.I hope he's their next time

jjstoller

Jun 9, 2016

This is my second vehicle from Zimbrick Hyundai West, and my experience has been fantastic both times. In fact, this time I was considering buying a different brand, but Zimbrick contacted me about trading in my vehicle and offered me a great trade in value that I simply couldn't pass up. Then, they matched my needs to a fully loaded Santa Fe Sport and proceeded to locate one in the colors I desired. The financials at signing contained no surprises and we're exactly what had been promised on the day of my test drive. Zimbrick West has consistently exceeded my expectations and has made me a lifelong customer.

krmabr1

Jun 9, 2016

enjoy purchase--first hyundai that I have owned-didn't know what to purchase-was recommended by a friend and I did research-comfortable ride-still learning about car-don-t understand about flat tires

CJMANCHESKI

May 24, 2016

I contacted about 6 dealers in southeastern WI and Zimbrick West Hyundai was able to beat all of them on price! Additionally, although my wife and I were looking for a great lease on a new Sonata Sport, Zimbrick was able to get us a Limited model for less than what other dealers were quoting for Sports! Excellent service for road testing and signing papers with no surprises. Jeff, David, and Casey, THANK-YOU!!

Steffie

May 20, 2016

I worked with Rex Hooper with my purchase. He was fabulous! Very knowledgeable. Showed me everything I needed to know about the Hyundai Sonata. Also finance guy Matt Schultz was terrific! Was very clear with the financial details. Also spoke with Jim Wagner the Sales Manager. He was terrific as well. Very helpful and personable. Which I really liked. Kudos Zimbrick! Great staffing!

paul.g.schulte

May 12, 2016

good experience knew what I was looking for couldn't quite find the color combination we looked quite a few dearlerships maybe next time I like the product

jeanquello

May 9, 2016

Dave Hahn always makes the exchange of money a very pleasant experience. "By chance" he saw my husband's veteran plates on his Elantra, and Dave called us to let us know we'd be getting the veteran discount! He has always dealt with us with honesty and integrity. I still have Dave's message on our answering machine saying, "It's Happy-New-Car-Day!"

ykim669

May 9, 2016

Selecting and purchasing car are always stressful, especially when we discuss the price. However, in this place, everything satisfied me perfectly. My sales consultant, Eduardo Romero, was really gentle and eager to help me to find the best car for me. He was always in the customer's side and tried to provide the price we want. This is my 4th car but I have never met such a nice dealer before. I would strongly recommend this place and Eduardo Romero, if someone is looking for car.

mschild6781

May 5, 2016

I was extremely happy and totally satisfied with all aspects of the sale. Dave Han was very pleasant and accommodating. Everyone at the dealership was great. They got our Tuson from another dealer in a very short time to accommodate us over the weekend, because of our hour plus cummute. That was greatly appreciated.

nadinelehr

May 1, 2016

Great experience at Hyundai dealership in Madison at Zimbrick West. Would definitely recommend to people. Dave Han was a wonderful person as was the other people we were in contact with.

heidimay69

Apr 20, 2016

Had an awesome experience again! We have purchased four new Hyundai vehicles from Zimbrick an David Hahn. I absolutely love my new Tuscon! Thanks Dave and Casey for your help! Will definately recommend to all I can

sdondlinger

Apr 15, 2016

Very helpful staff that was persistent but not pushy. Was honest about product and pricing. Offered support for after purchase and stayed late on a Saturday as I have limited time to get to store.

ls2heiser

Apr 7, 2016

David is always very pleasant, calls back in a very quick time period. Always gets us answers if he does not know himself which is rare.

taylorriedl

Apr 6, 2016

I am very satisfied with my new Hyundai Elantra from Zimbrick Hyundai West. The staff that worked with me to make this decision were extremely helpful and knowledgeable, answering any questions that I had, without being over-the-top. I would definitely recommend Zimbrick Hyundai West to a friend looking to buy a vehicle, and I look forward to future servicing from this facility.

marthalemanski

Mar 30, 2016

"Had purchased a car from David Han at this dealship 14 years ago and also one for my daughter 12 years ago. Drove my car for 13 years, then bought something different. Didn't like it at all, so after a year, I called Dave and he gave me a wonderful deal on a Tucson. When I entered the dealership, it felt just like coming home! Everyone was so friendly and professional....it was a wonderful experience. It is a great atmosphere....very different from some of the other dealerships in Madison where you feel like just a number. They really care about you. I rave about this dealship...and David...to all my friends. Very happy to have ""come home"" to Zimbrick Hyundai! And I absolutely adore my Tucson!!!"

boingofan2000

Mar 21, 2016

Dave Han and Zimbrick Hyundai West were nice and great to deal with on our second Hyundai from them Thank You and hope to work with you again some day

dsvanwoert33

Mar 14, 2016

Things went very smoothly and David was very helpful as well as kind in the decision on my new vehicle. The whole staff (although I cannot remember their names) were very professional and friendly as well as willing to help.

Larry

Feb 12, 2016

I brought our 2016 Hyundai Sante Fe Sport in for its initial servicing. The customer service was top notch and I only had to wait about 30 minutes. I received a coupon for a car wash, because it was "under 20 degrees" and I learned that washing a car in such low temperatures can sometimes result in the door seals to freeze shut (if water remains), causing damage when opening the doors. It made sense, but noone ever told me that before. So good service AND useful education at the same time! And, we LOVE our Hyundai!! Even our 22 year old engineering son has exclaimed about the careful thought behind every feature.

Cory Ortega

Jan 31, 2016

The customer service is awesome, but Hyundai itself is making me very mad. The person I am working with is going an awesome job no complaints there. Why did I say Hyundai is making me mad you ask? This is why, my car has been sitting at the service department longer than I've owned my car. The only reason for that is because I am always waiting for parts. I have owned my car for a little over two months now, and my car has been at the service department for more than a month. On top of that, it is a brand new car, I should not be having problems with it already. I owned a 2004 Elentra for 11 years and never had a problem with. Now, I owned a 2016 Hybrid Sonata and I had more problems with it in two months than I ever did in the 11 years I owned the Elentra. I regret my purchase every day.

PJSTURGIS

Jan 17, 2016

Mr. Han is GREAT!this ismy 3rd car buying through him.he is patient and asks questions about my needs. He understands exactly how to help you find what you needwant and can afford

PROPGUY

Jan 15, 2016

David Han and Jeff Korenak were great to work with. Jeff helped with the transfer of my end lease to a new GT. David then helped with showing the new features and got me a great price. I will work with them again.Thanks

ESRICHARDSON1

Jan 14, 2016

Good sale. Nice salesman. Nice SUV.Until we have a chance to know the vehicle better and the service, we cannot say anything else.We just hope we get great performance from the SUV.

SBOSTOCK1

Dec 2, 2015

Trevor Munn in service has been very knowledgeable and explained everything to me when I had my Santa Fe serviced at Hyundai West.David Han and Casey were very helpful on the leasing of a new Elantra with my Santa Fe as a trade-in.

BNSEEBS

Nov 17, 2015

We recently purchased a new car and the total experience was great. Mike was helpful, but not pushy. He allowed us to take the amount of time that we needed to make our decision. He made himself available when we needed attention. We love the car and are happy with the total experience!!

AJWHEELER608

Nov 4, 2015

Michael, Casey and everyone else I dealt with at the dealership were great. I will definitely buy from them again, if and when I decide to get another car.

JAG

Oct 20, 2015

I brought in my 2007 Sante Fe for an oil change and recall check. Because it is an older car with over 120,000 miles, it has some identified issues. Since it would be prohibitive in cost to fix everything that needs it all at once, I appreciated the willingness of Rob Capener to work with me in deciding which issues affected my safety that could be fixed during this appointment.

Jamie

Sep 29, 2015

They got my vehicle into service in a timely Fashion. The customer lounge is top notch!!!

Badger26

Sep 29, 2015

The entire service team has always been extremely helpful and knowledgeable. I will continue to get my vehicle serviced at Zimbrick Hyundai West!!!! You have a customer for life

Philr

Sep 29, 2015

Always a pleasure dealing with the Folks at Zimbrick Hyundai. From when I purchased my vehicle to everytime I've had it serviced it's always top notch customer service.

DRODER3

Sep 11, 2015

This was my first new car purchase and in my eyes, it couldn't have gone any better. I had done plenty of research prior to walking into the dealership, so I knew what I wanted and the price I was willing to pay. My salesman, Mike, was very professional, helpful and answered my questions. I was not pressured into any decisions or in any other way. The finance people were also very helpful and guided me through the financing process with ease. I will recommend Zimbrick Hyundai West!

BMORGANAPPRAISAL

Sep 6, 2015

I had a very good experience with David Han my sales person, as well as Alison, the sales manager and Casey my finance person. They were all courteous and professional, as well as respectful of my time. I will recommend Zimbrick Hyundai West to others.

RAND.TAYB

Aug 24, 2015

David made everything go as smoothly as possible. I was buying a new car for the first time. I am very happy with my purchase and experience here.

Heidi

Aug 5, 2015

I purchased a vehicle from another dealership in town to find that the tires were worn when they told me they were new. Zimbrick has new tires on their vehicles! Tim was honest and helpful. I like my new sporty ride! I was impressed when a loaner was provided to me as the financing needed to be scheduled for the following day. That was very helpful. Thank you.

HJBEC

Jul 24, 2015

I have purchased several cars from Zimbrick and always have been treated with respect. I have purchased all those cars from Dave Han. I highly recommend him because he is honest, never used high pressure and gave me great prices.

Linda Lou

Jul 14, 2015

I really wasn't quite ready to part with my 2006 Tucson but I rec'd a letter from Alicia saying they were looking for vehicles like mine so I thought why not look...no harm in looking right? I loved my Tucson so I knew I wanted to purchase another in the future. Alicia ,Alex and Casey worked together to give me what I needed to purchase a 2015 Hyundai Tucson! They actually made buying a car fun. Great working with everyone at Zimbrick Hyundai West! Thank you and I love my new Tucson... and thanks for luring me in! :)

KATHRYN.BRUNETTE

Jul 13, 2015

I had a great experience working with Chad and Casey at Zimbrick Hyundai West. They were super informative, very friendly and very personable. Thank you!

URARAUW

Jul 7, 2015

I had been in an accident in my last Santa Fe and needed to make a purchasing decision on a new vehicle. The staff at Zimbrick Hyundai West was friendly and patient. While replacing my old vehicle was hard, Alicia's team made it easy to fall in love with my new Santa Fe.

BJMEUER

Jul 7, 2015

Dave Han is really great to work with. This is the second car we have purchased with Dave.He is not pushy and is very helpful.

stevebroyles

Jun 8, 2015

I have purchased many new vehicles from various manufacturers. I have driven over 1,300 miles since my Hyuandai Santa Fe Sport purchase and this is the most impressive vehicle I have owned.

pleased customer

Feb 1, 2015

My wife and I decided to go to Zimbrick due to they had a Sonata LTD in the color and option group we were looking for. We are from Milwaukee County. I have never felt so comfortable buying a car. No pressure, No Games, Just an honest sales person Jeff and Alicia a manager treated us with respect and took the stress out of buying. We became surprised that we would save money on sales tax and the Milwaukee county stadium tax, buying in Madison Wi. We will go back! Great job all around. Thanks Rick And Diane

roymartz01

Nov 5, 2014

Happy with choice of autos, Great sales people all around a great place to experience and place to buy and have your service done on your auto. From Mr Zimbrick to all that helped awesome people

Jake

Aug 19, 2014

My wife and I purchased a used 2012 Hyundai Sonata with low mileage. Our salesman, Tim, was very friendly and helpful in making the right decision on what type of car to buy. He never pressured us and he was up front about everything with the car and the buying process. We would definitely recommend Zimbrick Hyundai West to anyone looking for a great vehicle and smooth buying experience.

Better service expected.

Aug 16, 2014

Everyone at Madison Hyundai West was wonderful before the sale. However, they have not followed up on promises made before the sale. I have made numerous efforts to get things fixed. However, 2 of 3 messages left by phone have not been returned and 2 of 2 emails have gone unanswered. I have never been treated this poorly by a car dealership.

Michael

Aug 15, 2014

I just moved back to the Madison area from North Carolina. I bought my 2014 Tucson down in Jacksonville, NC while in the military and had gone to a lot of different Hyundai dealers down there, to include one that stated it was a "platinum dealer." After getting my Tucson serviced at Zimbrick Hyundai West, I can honestly say that this was by far the best dealership experience I have had. The facility is very clean and nicely kept, the waiting area is excellent and the staff are very professional and kind. I will continue to bring my Tucson to this dealer for all of my service needs. Thank you for doing such a great job!

ab1991

Apr 14, 2014

I went with my girlfriend for her to purchase a Chevy Cruze. Our first impression of Mike was that he didn't want to work with us as customers to begin with. My girlfriend was pre-approved already so there wasn't much work for the financing department to do. We did the initial paperwork with Mike and he was to put the paperwork on the financial person's desk that would be there the next day. Mike knew we wanted the car the next morning but instead put the paperwork on the absent person's desk. My girlfriend goes in to do the rest of the paperwork for the car but none of the financing paperwork was done. My girlfriend got tired of waiting and went to the bank herself since it didn't seem as though Zimbrick had any desire to get it done. Mike never told us that the car only had one set of keys. My girlfriend packs up her belongings into the new car and asks if there was a spare set. Mike said nope sorry. He could've at least told us during purchasing the vehicle so we could work that into the price of the car. When it was time for her to leave she was never offered to have someone work with her on all the settings and features of the car. Mike seriously just gave her the keys and said have a nice day. I will never go to Zimbrick again. I told the manager Lewis about our experience and he blew it off. If it wasn't for the car she absolutely wanted, we would've taken our business elsewhere. She had to go to Ballweg for a demonstration on the car. My family has purchased 3 vehicles from there and there is a reason we keep going back.

jahamilton

Mar 28, 2014

I called because I was concerned that I was in compliance with my warranty. Though the miles driven were well within the recommended limit, I have owned the car for six months. The person I talked to at first said I didn't need an oil change, but then came up with something about deposits in the engine or some such, and suggested I come in.The oil change was done, and an additional repair was added to "tune up" my brakes. The employee also suggested I get an alignment and that my windshield wipers were defective.I'm going to have the alignment checked elsewhere. The windshield wipers are working fine, wiping the windshield perfectly. When they need to be changed I will do it myself.I take this as a warning for the future. I will likely check with a lawyer about compliance with my warranty, and get repairs done elsewhere if I can, when they need them. I have had this experience with dealers before, but thought Zimbrick would be different.I have an actual problem with the car, for which it was checked shortly after I bought it. Now it is worse. Nothing was detected, though I reported it runs rough. Now it runs rough and the engine revs up when it changes gear at 60 mph. I want this fixed. This is covered by my warranty. If Zimbrick can do it, maybe someone else can.

Rick

Jan 22, 2014

I felt the entire sales staff was curtious and professional. It was a very surprising enjoyable experience . . I got the car that I wanted at a fair price. Thats what shoping for a purchase is all about . .Thanks Zimbrick Hyundai Rick

HappyJack

Aug 26, 2013

The process was pretty seamless. I bought the car that was shown online. The salesperson I dealt with, Sheena Manthey, was very helpful in guiding me through the procedure. This is the first time I have bought a car through a dealer, and I'm glad I chose this one.

Happy driver

Mar 7, 2013

Two weeks a go my wife an I purchase a 2010 Hyundai Elentra , upon getting home we found that the car was previously owned by an smoker , since we are none smokers that was a big issue for us . After communicating our concerns to our sales professional Rex , he was totally concern about the issue since apparently the previous owner try to mask the smell with large quantities of fab rise or something like it, we drove the car for a week after a treatment to remove the smell that did part of its job but not good enough for us . Rex and the sales manager discussed our predicament and to our pleasant surprise they made the call to replace the car , we ended with a 2012 Elentra like new condition that we picked up today, I found this to be an outstanding customer service to the fact that was a very expensive proposition for the dealer every buddy involved specially Rex did a fantastic Job to make it right for us ,this people are incredible . If you are looking for a certified use car please give Rex a call he will treat you like you are very special. Thanks again guys for all your hard work..

ccjziegler

Feb 21, 2013

Wednesday afternoon, came into the Hyundai Dealership for a new vehicle for my husband after we hit a deer and totalled out our Sante Fe...we were looking for our 5th Hyundai in 19 years. We left that evening with a new Tuscan for my husband and returned today to pick up a new Genesis Coupe for me that I feel in love with while my husband was working on the paperwork for his Tuscan. We love the reliability of the Hyundai vehicles and the terrific service post purchase! Both Shawn and Casey were great to work with and they worked hard to remind us of why we love working with Zimbrick Hyundai.

Hyundai owners nightmare

Dec 9, 2012

I took my 2004 Hyundai Sonata for a regular check-up to Zimbrick Hyundai West. They looked at it and said that there is a small coolant leak and I should not worry at all. Two weeks later while I was driving, the top rubber tube exploded and all the coolant leaked out of the engine and I was stranded for hours. This is very irresponsible behavior. This will not happen if they have done a better job.

StacyDullum

Nov 29, 2012

I just purchased a used Stratus for an amazing price! Everyone was super nice. I got lost and ended up at a different lot, and the woman who helped me gave us directions to the actual lot and even called ahead of time to let Doug know. They were honest, caring, and actually cared about what I wanted. And Casey didn't go to lunch before helping me get my financial stuff figured out! Thanks so much guys! I've already referred three people to you guys!

AnneHubbard

Sep 21, 2012

This place treats women like it's the 1950s. Salesman tried to convince me that "no one discounts from the sticker price any more" and suggested that only disreputable dealerships negotiate on price. He also showed me a Kelley Blue Book value that was $1000 more than the one I pulled up on my own from home. I was a female shopping alone; I doubt they would have tried this nonsense with a man. Avoid this dealership.

gerriray

Jul 31, 2012

Chad Collins was our salesperson. He was very knowledgeable and thoroughly answered all of our questions. He was very friendly and went out of his way to make our car-buying experience enjoyable. He was not aggressive and let us take our time and decide which car was best for us. We were undecided between two colors, and he did not have one of the colors on the lot so he had one delivered from another dealership to make our decision easier. Overall, we were very happy with our experience with Chad and very happy with the Zimbrick Hyundai West dealership.

drgilkes

Jul 30, 2012

Coming to terms of sale was easy and not at all stressful. Very low pressure. The car was such a nice value it sold itself. Before I took the car they filled it with gas and offered to wash it. After the sale Mike has been quick to respond to questions and requests. I would recommend Zimbrick and Mike to anyone looking for a Hyundai.

LHGOSS

Jul 25, 2012

Rex was an excellent salesperson - professional, friendly, not pushy, knowledgeable, helpful, and attentive to every detail. It was nice being able to go alone on my test drives because I could focus on the car - not that I would have minded having him along. He took plenty of time with me, answered all questions, and supplied additional useful information. Financial Managers Shawn Murphy and Casey Starin offered explanations when needed and were helpful. The dealership was clean and comfortable, and the coffee was good. I was happy with all aspects of my experience!

Not Used to New

Jul 20, 2012

I've never been to an auto dealership, and the experience here spoiled me. The salesman with whom I was supposed to meet got busy and had to set me up with a second associate, and they called to let me know. That second associate was extremely courteous and not at all smarmy--very sincere. I ended up not liking the car I had come to drive, so it didn't work out for them, but I would recommend this dealership to anyone.

Stanman1948

Jul 17, 2012

Chad is very knowledgeable about the products he represents. Everyone we dealt with was pleasant, knowledgeable and very efficient. All the paperwork was organized and processed quickly. Before we knew it we were on our way home in our brand new automobile.

edfox66

Jul 17, 2012

I purchased my third Hyundai from Chad. I took a day off to try to buy a new car and went straight to this dealership since I've had good luck in the past. Chad asked me what I was looking for, even down to the color I wanted. I thought my "wants" would outpace my pocketbook and I would have to settle for a smaller vehicle. Chad was able to point me toward a new Sonata with 2000 "manager" miles on it but otherwise still brand new in terms of warranties and whatnot. With the reduced price, rebates, a Hyundai loyalty credit and my trade-in, I was able to get the car I really wanted which should have cost me at least $5,000 more than I paid. Chad even set up the bluetooth for my phone and gave me a basic introduction to the full navigation system. I haven't figured out all of the bells and whistles yet but I know I will; and if I have any questions I know who to call.

Bagwell

Jul 7, 2012

Wife and I have bought two vehicles from Zimbrick. We worked with Chad both times. We came back the 2nd time because of our service the first time. We will never buy a non-Hyundai or non-Honda again. Fair, easy dealership to work with. My only complaint was that there was no Saturday service -- but now there is!

Honda fan

Mar 4, 2012

Shopping for used car and the process was made very easy for us as well as the process for purchasing. Trace worked with us to be able to pick up the vehicle when it worked best for us, working to get the few things done yet that needed to be done before delivery.

foleyrod

Dec 4, 2011

drove the car, named the trade price, shook hands and drove it home

Farley

Nov 19, 2011

Dealer has superior service. Fast,friendly, and very pleasent. Dealer of choice for repairs!

Evergreen

Oct 23, 2011

Dave Han was our salesman and he did a great job of answering all our questions and giving us the reasons to buy the Hyundai Elantra vs the competition. We called ahead and they had the cars in front of the store and ready for us to look at. Dave gave us the keys and let us test drive the car by ourselves so that we could discuss what we thought about the car. We told him that if we liked what we saw we would like to take it home that day and he said that wouldn't be a problem. The business manager was busy and Dave knew we were in town watching our daughter play volleyball, so he told us to go and come back later and they would have the paperwork ready and they did. We signed the papers and paid for the car and left with our new car. We were very happy with the whole process and the professionalism of everyone at the dealership.

Kpburke6

Aug 8, 2011

My initial contact with Rob was very good. He was helpful with giving me information on pricing to have my 2004 Elantra serviced. Along with other items, I requested pricing to have the brakes replaced. He stated "$425 for the front and back". After noting all the prices and asking him if all items could be completed by the following Friday, he stated yes, I just needed to schedule my appointment a few days in advance. The next day I called back and made the appointment for the following Friday (a few days in advance). The main reason I choose them to do the work was because ALL work needed to be completed by that Friday and I was assured it would be. Approx. 3 hours after dropping my car off to be serviced, I received a call from Rob letting me know that both the front and back brakes indeed needed to be replaced (rotors and pads)the price would be $825.00! Upon questioning him regarding the price as quoted "$425 for the front and back" I was told, "no, it is $425 for the front and another $425 for the back! HOW MISLEADING IS THAT? I told him I would need to contact my husband and would get back to him. After a fair amount of phone tags , we finally made contact again at around 1pm and I told him to just grind the rotors and put pads on the front (they also had to replace the timing belt yet). At 4:35pm I received a call from Rob that they were done servicing the car but were unable to get to the brakes!! I had to locate another service company that could service my car before Sunday! I was able to find a company to service the car on Saturday. You can imagine my surprise when I was quoted approx. $380 to have both the front AND the bake breaks repaired! They also told me that the calibers in the back needed to be replaced. How can a Hyundai service garage not be able to identify this issue during a brake inspection??!! They never said one word about the calibers! I rated the quality of work as OK as I passed the car on to my son that Sunday and haven't heard of any issues. I rated the Friendliness as GOOD because Rob come across as friendly initially until I realized he was fake. In addition, my husband phoned the service dept. management team the following Monday and left phone messages, but after almost two weeks, has not received a return call from anyone!

lakeland20

Jun 14, 2011

Seems like a good dude. Helped me with everything I needed help with. He got me water, wasn't a dick, and didn't seem full of shit. Just what I was looking for. I'd come back.

ucenic1

Jan 8, 2011

These guys were very professional and not pushy. The salesman that sold us our van was Kevin. He was a nice young guy that answered all of our questions, gave us a good deal, and didn't pressure us at all. We were very pleased with their service and would highly recommend them.