Used Cars for Sale at Bates Ford in Lebanon, TN

Charie Troutman

Nov 24, 2021

AMAZING!! Zack was a great sales person, the manager, I believe his name was MIke? Was so nice and easy to deal with. No sales tactics.. this is what I can do and this is what they good do and I was in and out in 2 hours with my Yukon Denali. Thank you Bates Ford! We will be back

Dona Prost

Oct 7, 2021

I emailed on a Sunday night about a vehicle. First thing Monday morning I had a response. Excellent customer service from beginning all the way through. Toby and Joey in sales, Nate in finance (%!!!), an awesome experience. Y'all in the back, putting the rush on cleaning and servicing a vehicle you hadn't had in the shop for more than a couple hours... y'all rock too. Thank you so much for a fabulous experience. We will be back!

Mike Hawg Sellers

Oct 15, 2021

Based on a decade of experience in the car business, four decades of buying experience & two business degrees I have to say that the Management at Bates Ford has found a winning recipe! EVERYONE that my family came in contact with was friendly, accommodating and professional! My bride was so comfortable with the atmosphere at the dealership she loaded up our three year old, told me to get the truck I wanted and went shopping! The purchase of my new Ranger was easily the best vehicle buying experience that I can recall! I will highly recommend Colby and Bates Ford to friends, family & coworkers in the future…

Jimmy Edwards

Nov 5, 2021

Salesman was very helpful, far better than average. Management was easy to work with during purchase negotiation process. Highly recommend Bates Ford for your next vehicle purchase.

Shelley Hicks

Nov 23, 2021

Toby Bates you were the absolute best in helping me find my daughter the very best first car for her. You listened to my needs (An budget lol) An never once did he try to pressure me into anything else. I liked that the most!! He’s not your average sales man if he can handle me/my needs than he can help anyone. It was the best experience I’ve had with buying a car simple easy and not pushy that’s my kind of deal. So thank you to everyone at Bates Ford glad I could shop local and glad everyone was so nice willing to listen and to get me my deal pushed through. This will be one of many deals at Bates Ford for us thanks guys see you soon and don’t forget I got my keys from Toby!!! Like I said before Toby help me find the 2016 Ford focus SE navigation Bluetooth everything that I was looking for for my daughter he nailed it with this one thanks Toby. The whole experience was excellent everyone at Bates Ford was courteous knowledgeable kind and patient thank you guys look forward to working with you again.