Used Cars for Sale at Ben Mynatt Buick GMC in Concord, NC

Nawwar

Sep 19, 2015

Extremely satisfied. Repeat customers of Tony Stewart. Also very happy with Ethan Tucker in the service department and Ms. Stanley in the finance department.

Peter

Sep 16, 2015

I would especially like to mention your sales representative, David Wilson. Ours was an extended search which yielded three finalists: the Subaru Outback, the Honda CRV, and the Buick Encore. We conducted on line analyses, visited Concord area dealerships, met with sales representatives, and test drove the vehicles, and made it clear that we were buyers and not just lookers. However, only one sales representative, Mr. Wilson, stayed in contact with us and actively pursued our business. Our choice was as much about the dealership and its people as it was choosing the vehicle. We feel that we made good choices.

Roger

Sep 12, 2015

From the phone call making an appointment (which was set in a timely manner) to the completion of the programmed service; all was done in a professional manner and to our satisfaction.

Linda

Sep 9, 2015

Great service in finding exactly the car we wanted with specific requirements. Helped connect to wifi and BlueTooth, which was a big help. We are long time customers and always like to do business with Ben Mynatt - good people.

Amber

Sep 9, 2015

Staff was very friendly and wait time was excellent. My only complaint is that when the oil filter was changed, the associate did not wipe up the oil that spilled all over the pan, alternator, etc and oil was dripping from the vehicle.

David

Sep 1, 2015

I have bought and sold numerous cars over the years from many dealerships. My experience at Ben Mynatt was by far the best experience I've had. Tony Stewart is a great salesman that did everything he said he would. I will definitely return to this dealership to buy again.

Jason

Aug 28, 2015

Experience was good. The hours of operation at Ben Mynatt make it challenging to get service done during the week or weekend.

Anthony

Aug 25, 2015

I was caught off guard of the type of oil and the team was great helping me, saved me some money, and got me out the door fast.

Melanie

Aug 22, 2015

Iove the fact I can call Donnie and tell him what I want and it will be brought to me....in Lumberton

Donald

Aug 21, 2015

Easy to obtain appointment, staff was pleasant, work was performed quickly, facility was neat with sufficient reading material, TV, etc. Overall a pleasant experience.

Stephen

Aug 18, 2015

It is great when I arrive and Neal knows my name and greets me with a pleasant welcome. Service is always on time and work completed quickly.

Stacy

Aug 16, 2015

very courteous but did not fix the problem. I have never hated driving a vehicle so much as my Buick Encore. It jerks when I slow down specifically at 28-30 miles/hour. My daughter even commented when she drove my vehicle "is your car jerking me around??" Yes I anticipate the jerk everytime I slow slow down. I love driving my Encore besides slowing down. I will not buy another.....

Larry

Aug 16, 2015

they had too keep my car to the next day. they gave me a new car to drive home in. very nice.service is top of the line . i would recommend them to any-one.

Sandra

Aug 12, 2015

Robin made the whole experience so enjoyable. We had such a good time with her and we feel we got the best deal possible.

Mary

Aug 10, 2015

Friendliness of the staff was wonderful and everyone was very helpful in completing our purchase. The transaction was quick and painless.

Concetta

Aug 6, 2015

They accomplished a lot in a little over 2 hours. Service manager is professional and likable. Service waiting room was too warm but area in front of dealership was comfortable.

Deanna

Aug 5, 2015

will know more after the issues with the suv are repaired when we purchased the Envoy, there were some things over looked and now we are the ones paying,, a used car,, but the things that we are paying were there,,,, hope we get to vent when the work is done,,,

Deborah T

Aug 4, 2015

Neil was great as we're other staff.It took a few tries to resolve some issues with my Enclave but, everything is going well as far as I can tell. I just got my car back yesterday. I also had it detailed and they did a very nice job. I will back as the need arises. Hey did a good job keeping me posted on the progress and expected cost.Thank you.

Michael

Jul 31, 2015

Gary Hastings was great, kept me informed how things were going. My repair was completed in a timely fashion. i

Esther

Jul 31, 2015

Very nice and fast. Had refreshment. Tony a salesman recognized me even when I didn't get my vehicle thru him. I will definitely be requesting him next time I upgrade my vehicle. Excellent customer service!

Walter

Jul 21, 2015

It's good to see and talk with my salesman. It was good talking to the good people in the waiting area. The professionalism of the service crew is "Profession Grade".

Kevin

Jul 20, 2015

It is nice to feel that when I go to a dealership for service that they are not recommending unnecessary service to just make a dollar. I now know Ben Mynatt does not do this and I will go nowhere else to service my GMC and I will be buying my next vehicle very soon and it will be at Ben Mynat due to the experiences I had with the service dept. Great experience,thank you!!!

Sharon

Jul 20, 2015

I have coming to Ben Mynatt for the past 4 years for service and sales. If I don't buy a foreign vehicle on my next car purchase, I will definitely be back to Ben Mynatt. They ALWAYS give excellent service to their customers.

John

Jul 18, 2015

Was treated like I really mattered. Service was fast and efficient. The waiting room was nice and clean with snacks and drinks supplied by the dealer,

Nancy

Jul 15, 2015

That was a very nice to have my car serviced . The Gentlemanwho took care of men was so nice and courteous. Thank you for the nice experience!

Destony

Jul 14, 2015

I had an old used car and was ready to lease a new vehicle as a recent graduate and new to leasing Ben Mynatt informed me on what I was eligible for and gave me great customer service.

Alisa

Jul 10, 2015

By far this was one of my best experiences purchases at a car dealership. I have an appreciation of why Tony Stewart is a top salesman at Ben Mynatt GMC.

Phyllis

Jul 9, 2015

Rick Norton is a great sales associate. He is patient, kind and made our experience great. We had decided to trade elsewhere due to an issue we had at Ben Mynatt Buick but Rick turned it all around for us and made us decide to do business there again. Thank you!

Marvin

Jun 29, 2015

Everything was handled in an honest, non-pressuring method. I appreciated the ease at which my purchase was handled, making sure I was able to get the vehicle I wanted, even though it was not on the lot at that time.

Joel

Dec 16, 2014

Worked with Tony Stewart. He was great. And patient!!

Sharon Bryant

Dec 8, 2014

My husband and I have bought alot of Cars and this Dealership is far the BEST one we have ever bought a Car or Truck from. The Salesman Jeff Barlow was Wonderful and he made buying this Truck a Dream. Also, I wanted to add that the Internet Asst. Manager she was great , also Besty in Finance was great. We drove 1 hr and half to get there and it was well worth the trip. I think this Dealership stands out from all the others and these people need to be recognized for their wonderful service.

Scottmaj

Nov 3, 2014

Once again a pleasant experience working with Tony Stewart. His excellent customer service and genuine concern for the customer went well above and beyond our expectations. Will definitely recommend him and this dealership to potential customers.

Nancy Spivey

Jul 8, 2014

We have purchased two vehicles at Ben Mynatt, wouldn't think of going anywhere else.Love the great service Dept. very professional salesmen !!

PBlanks

Jun 28, 2014

Customer service was superb. We were greeted appropriately. Our truck was ready before the scheduled time and the quality of work was above our expectations.

Jennifer

Jun 10, 2014

I did all correspondence by phone with Chris Cullen. He was awesome. I could not have asked for better customer service. I live in West Virginia so I traveled 4 hours to buy my Acadia and I truly love my new vehicle.

Hoyt

Jun 5, 2014

I usually do not respond to survey`s, however I would like to commend everyone at Ben Mynatt. I am one of those who does not like to shop for new vehicles because of the run around I have always recieved. Everyone at Ben Mynatt listened to my concerns and I recieved very straightforward answers and information. I also felt like the sales team really had an intrest in providing me the vehicle I wanted at the price I was willing to Pay. This goes a long way and I will recomend to anyone I know to shop at Ben Mynatt. Thanks very much to Tim McDonald who made my purchase possible. Also thanks to Tony Stewart for his help.

Sarah Elizabeth

Jun 3, 2014

I have had a wonderful experience with Ben Mynatt. I love my GMC Acadia. It has been easy to schedule appointments with the service department and the staff is professional and timely.

Robert

May 31, 2014

It was very easy to make an appointment. Every employee at Ben Mynatt is friendly and professional. An employee drove us to and from a restaurant while our vehicle was in the shop. We really appreciated that extra mile of customer service. Our vehicle was serviced in a timely manner and we are very satisfied with Ben Mynatt Dealership. We needed touch up paint however, your parts department did not have it in stock. The employee located the paint at another dealership and we picked it up on our way home. Again, your employee went that extra mile to ensure our satisfaction. Thank you.

Bettye

May 31, 2014

I had a short waiting time and the work was completed as requested. The receptionist was warm and welcoming as well as the sales representative that I purchased the car from, Tony Stewart. It felt as if I was with extended family.

Beverly

May 18, 2014

As always, fast and friendly service. I always leave there withPEACE Of Mind !! Gary, Tony and Ethan wow what a team. Everybody needs them in their dealership.

Brian

May 18, 2014

Everyone seemed really nice and helpful. They all were very eager to help and do their part to get you home in a brand new car. Everyone was so pumped up about selling cars. Me and my wife both would agree that it was a great car buying experience. We even had to have paperwork reworked and the sales man made the trip to our town and we did all the signing at the place my wife works.

Francis

May 17, 2014

You are the greatest bunch of folks. As usual, I was treated wonderfully! Service was very quick, I was in and out in a very timely manner. A pleasure doing with business with you!

Jerry

May 16, 2014

Our salesman was Tim McDonald and he was amazing!!! My mom and I both bought a gmc terrain 2014. We both plan on calling Cindy mynatt bc Tim made our experience truly pleasurable and most satifying! Thanks Tim for all ur hard work and showing that u truly cared about our happiness!!!!Kristina

Eric

May 15, 2014

Every time we have to have service we come to Ben mynatt gmc and feel like we are well taken care of.

Donna

May 12, 2014

Excellent staff. Made my car buying experience one of the best I have evr had. Great follow up. Thanks to all of you.

James

May 2, 2014

I was helped by the the service manager Ethan Tucker to get a problem with my Camaro resolved. I will spread the word about the great service I received at the dealership.

Jeanne

Apr 27, 2014

Even though it was late in the afternoon the service department treated me well and handled the maintenance services needed for my truck.

Alyssa

Apr 22, 2014

Dropped off my car in the morning and had it back in the early afternoon - quick service and friendly staff - especially the lady who answers the phones.

Robert

Apr 18, 2014

Tech was expecting me and knew what service was required. He was professional, courtesy and didn't try to up-sell me. The work was completed efficiently and car returned to within a few minutes of the time promised.The customer lounge is comfort, free wifi and coffee - what could be better? OH, OK - just one thing - no hazelnut creamers for my coffee.

Robert

Apr 16, 2014

I brought my 2013 Buick Enclave in for an oil change and tire rotation, the staff was friendly, courteous and knowledgeable. I was very happy to have the service done in a timely manner, right at an hour. Thank you for the great service!

James

Apr 16, 2014

I had no trouble scheduling an appointment at a time that worked best for me. I arrived and was helped immediately.The staff was friendly and helpful.

Judy

Apr 16, 2014

Went to service dept to have my license plate put on my car. Tehy checked all fluid levels and tire pressure, added a little nitrogen to tires and I was in and out in less than 20 minutes.

Melvin

Apr 15, 2014

Your service dept. is second to none. Ethan, Gary, Tony and Neal are great ambassadors of your dealership. I bought my truck from Tony Stewart. I met his son yesterday. I like the way business is done at your dealership.

Phani

Apr 13, 2014

They are the best when it comes to selling a buick.They explained me all the features in the car and different options we will have when purchase leather and premium.They also find me the exact car I am looking.

Benjamin

Apr 10, 2014

From initial contact with Stephanie Hammond to working with Tony Stewart and Tim it was hands down the best car buying experience I have ever been a part of. Everyone was welcoming and professional. This is my third vehicle purchased at Ben Mynatt and will not be the last!

Harold

Apr 7, 2014

I have recommended Ben Mynatt to my friends. I also just purchased a used 1999 Chev. Truch from them. Very happy with their services.

Larry

Apr 4, 2014

they were very professional they showed me where the lounge was told me about the time the job would be done

Judy

Apr 3, 2014

friendly, courteous service. Took all the time we needed to explore car, learn how to operate al the neat bells & whistles. Told us to come back anytime we needed for additional instructions regarding learning how to operate car.

Monty

Apr 2, 2014

We had a 10:00 appointment on Saturday. We arrived about 30 minutes early to drop the car off. When we came back around noon, our car was parked just where we had left it. It had been overlooked. We received a sincere apology and was asked to have a seat and our car would be ready in about 20 minutes. When we were ready to go, the attendant said he took care of our car and handed us a paper with a $10 gift card attached. I thought that was very nice and I asked where we were supposed to pay. He said, "No, I took care of it. You don't have to pay." WOW. Talk about exceeding expectations!! He knocked it out if the ballpark!! Yes, we will be back. Thanks for allowing your employees to take such great care of your customers.

Retha

Mar 30, 2014

I was prepared to do battle since most car sales dealers can be quite pushy or pay no attention at all to what you say. However, Jerry was NONE of those things. I could not have asked for a nicer guy and a more wonderful experience. Jerry is a credit to your dealership. I give him 5 stars!!!!

Donald

Mar 27, 2014

Jan Welsh and Tony Stewart bent over backwards to make sure I got the truck I really wanted. Kudos to both of them.

Walter

Mar 26, 2014

Thanks to Mr.Tony Stewart our experience at your Dealership was absolutely OUTSTANDING! Mr. Stewart has gone far beyond what we expected to ensure we can used all the technology and features on our Buick Enclave. His dedication, patience and unique ability to put the customer "first" are the attributes that any Dealership would be proud to have in one of its personnel! As your Dealership's representative, Mr. Stewart is doing an outstanding job winning customer like us to become loyal Ben Mynatt's customers.

Jerry

Mar 24, 2014

well received and respected by the staff. my request was listen to uninterrupted with concern for my problems or request

Daniel

Mar 21, 2014

We drove 2 hours just to buy a vehicle from this dealership because we were treated so courteously and promptly. It was also the auto we wanted at the price we wanted. I was the easiest car purchase we've ever made!

Dolores

Mar 18, 2014

I wished it would have taken less time and we should have been given free floor mats since we paid cash for the SUV. I think my husband paid full price and none of his loyal dollars were used to purchase other aftermarket items for the SUV.

William

Mar 18, 2014

My experience was better than expected. Since our last purchase in 2008 from Ben Mynatt their service has stayed ahead of the new technology. Ben Mynatt is a great place for Friends and Family to do business with.Thank You,Bill & Patricia McCabe

Jermaine

Mar 17, 2014

Outstanding service as expected. I've been utilizing your services for over 2 years and I've been satisfied everytime just to say the least.

Fred

Mar 9, 2014

Been visiting there for 2 years now, the only problem I have is theres no one around at lunch time, maybe my fault because I didn't know your lunch time hours.

Bill

Mar 6, 2014

My experience with service work as well as minor and major repairs has always been excellent. You leave feeling confident that the work was completed in the best manner possible and you are a valued customer.

Michael

Mar 5, 2014

Unfortunately we had to acquire a new vehicle because our 2008 Acadia broke down and it was going to cost to much to fix because the 5 year Powertrain Warranty had expired.

Peggy

Mar 4, 2014

From the moment I walked in, I felt like the most important person in the room. It was a pleasant, professional, and family oriented experience!

David

Mar 3, 2014

I did not make an appointment. I just stopped in and asked if they could service my car. They said yes but it would probably be about an hour plus. I said ok and to my surprise it was ready within a 35 minute time frame. I'm happy. Dave Mc Manus

Kenneth

Mar 1, 2014

Quick response to my inquiry. Attention afforded us by the sales agent (Tim McDonald) including vehicle operating instructions when picked up. Paperwork by your finance person was efficient and timely.

Kimberly

Feb 24, 2014

Tony Stewart is a great sales man, got me the best deal along with Ethan, explained features of Acadia. GREAT experience

Patrick

Feb 24, 2014

We came back to Ben Mynatt because of Tony Stewart. We purchased a truck from him in 2012 and it was such a wonderful experience we came back in 2014 to purchase 2 vehicles through him. Buying a car can be tedious and tiresome, but purchasing our vehicles through Ben Mynatt and Tony is nothing but pleasurable. Thank you for making our two purchases on 02/15 be a welcoming and pleasurable experience.The Stewart Family; Judith and Patrick Stewart

Sandy

Feb 21, 2014

I am always satisfied with the service I receive from the dealership. When I have an appointment as soon as I drive up for it they take the car right in and the service is prompt and courteous.

Janine

Feb 21, 2014

Tim and Tony went over the top to help get me the car I wanted below the price I requested and get it to me in the snow. It was even Tony's birthday! Great job guys....really like my new car!

Jeanne

Feb 20, 2014

As always, the service was awesome and I feel like family every time I am there. Thankful for all they do!

Lynn

Feb 19, 2014

Gary is always a delight to talk to and takes very good care of my Enclave. Chris showed me an Encore and I drove it. It's so-o-o cute and will probably be my choice when my current lease is up. I love my Enclave but it's too big for me.

Stephanie

Feb 6, 2014

Great group of people involved in the Ben Mynatt family. Been doing business with y'all for over 20 yrs and this group of servicemen and ladies have always been very knowledgable and quick to help me and my family with any issues. Thanks again to everyone involved from the sales to the service dept!Trent Tucker

Cassandra

Feb 5, 2014

I was having an issue with my Traction Control on my Yukon. I spoke with Gary about my issue over the phone, initially, and I explained my issue and gave him a time that I would bring my vehicle in. He was very helpful in explaining the process. When I got to the service department, I was able to get diagnostics, a verbal report of the findings, and the repair within an hour and 15 minutes. Customer Service was great and all of the staff I spoke with on the phone and during my visit were extremely pleasant.

Theresa

Jan 28, 2014

I had to bring my car in for a recall problem . It was taken care of and I also had my car inspected. Very friendly service.

Gregory

Jan 24, 2014

The folks at Ben Mynatt GMC did an excellent job assisting me in buying a new GMC Yukon. I am very pleased with their customer service and customer follow up. If you're looking for a new car, an excellent deal, great service, go see the people at Ben Mynatt.

Douglas

Dec 28, 2013

Great staff and great service, however I wish the appointment itself did not take so long. I was in for a simple oil change and tire rotation. It took 1.5 hours....! That it much longer than I am accustomed to it taking. If you could speed that up, possibly by not booking so many appts for the same time, then your service dept would be tough to beat!

Thomas

Dec 13, 2013

It was my first experience at negotiating to an agreed price on-line before entering the showroom. We started via email at 1:30 in the afternoon and finished at about 7:30 that evening. When I arrived at the next day everything came together as promised. The cooperation and courtesy of the entire Ben Mynatt team resulted in the most pleasant, stress free car purchase I've experienced.

Stephen

Dec 12, 2013

My experience started great when I called and heard that familiar voice answer the phone, she is always a pleasure to speak with. Gary in service is another star employee for you.I never consider anyplace for service except Ben Mynatt GMC

Brad

Dec 11, 2013

I have been using the GMC / Buick service dept. since my first purchase there in 2000. The people are great, and the service is awsome. Neal and Gary are super to deal with! I would recommend to everyone.

Jeanne

Dec 10, 2013

I was very impressed with Tim McDonald, being in sales isn't the easiest job but he made it seem effortless.. I wasn't sure of getting the truck but he never swayed and made the whole experience stress free! And I love my new truck and look forward to seeing everyone in the service dept. when service is needed.Thank you

Dave

Dec 5, 2013

This is my first GM purchase. Neil in the service department has been great. Everyone is so nice and friendly. If this keeps up i will definately buy another vehicle for Ben Mynatt. Great job!!! O

Rhondra

Dec 4, 2013

My airbag light for the passenger side came on. It was serviced when I made a visit without an appointment. Thank you for taking care of a problem immediately.

Cynthia

Dec 3, 2013

Brought vehicle in ref remoteless key entry battery low. Very nice atmosphere and my 8 year old was able to watch Disney channel. That's a major plus. Vehicle was check out ref tire pressure as well.

Jeanne

Nov 30, 2013

The people you have in the service area are so friendly and they always remember me by name. The service that my truck gets is the reason she runs so well even though the miles are high. Talking with Tim, your sales guy, was so helpful in considering trading my 2 vehicles for a new truck. I am looking forward to seeing what we can do. Thank you

William

Nov 23, 2013

Ethan responded very quickly to a recurring problem with our 2005 Buick Rendevous. Hopefully, the problem has now been corrected. The Buick team never gives up on a problem. That we are very grateful. Great Team!

Tom

Nov 4, 2013

I contacted this dealer about a car they had advertised. I was told it sold about a week ago. So I told them thank you very much. The next week I saw this same car advertised again. I contacted them to see if something happened to the sale. They told me it just sold and again asked if they could help with another car, they said we have many in this category. I told them no thank you. Well later that week I saw they had another car I was interested in, I called and they said it sold can they help me find something else, again I said no thank you. Well since then I have seen both of these cars advertised at this dealer. So I don't think I could trust this dealer..

Big Daddy Grant

Oct 12, 2013

Spent $700. doing the complete Fluid exchange on my 2007 GMC Sierra with 103000 Miles on it. I did not really think I would notice a difference in driving with just fluids changed. All of them. But I did. It drives like the day I bought it new. they gave it a good wash and vacuum as well. This service was worth the dollars to keep it on the road another 100,000 miles..

LOVE my new Cadillac!!

Oct 5, 2013

I am a repeat vehicle buyer at Ben Mynatt. I enjoy each time it is time to purchase a vehicle from Tony Stewart. I now do not go to any other dealership because I feel that I am being treated fairly and getting a vehicle of my choice, with the best deal. If you are looking to purchase a vehicle, go talk to TONY STEWART!!

BEN MYNATT FAN

Oct 5, 2013

It is always a pleasure to take my Cadillac to be serviced at Ben Mynatt. Gary Hastings always greets me with a smile and calls me by name. I appreciate the professionalism given each and every time I have to have my vehicle serviced.

Linda

Oct 1, 2013

Excellent service. Friendly and knowledgeable. Was immediately greeted and kept informed of the progress. I will definitely recommend Ben Mynatt.

Long Time Customer

Aug 17, 2013

Made appointment in advance and requested service and state inspection with both completed in a timely manner and to my complete satisfaction. I am a long time customer who returns for service as needed due to the professional and technical expertise of all personnel at this dealership.

Happy Buick Owner!

Jul 25, 2013

Chris King and all of the folks we interacted with at Ben Mynatt were a pleasure to work with. I will happily refer friends to this dealership. The 70 mile trip to Concord was worth the drive.

Norman Peetz

Jul 21, 2013

Service was performed timely and professionally. ( Oil change and tire rotation. )

Jan Soper

Jul 20, 2013

It's a pleasure to do business with a company that has world class service. Ethan Tucker has been extremely helpful. We will continue to use this dealership !!!

Linda

Jun 18, 2013

I could not ask for any better or more courteous service. Very accommodating. I will definitely use this service again.

KC bound

Jun 18, 2013

Bob gave us fantastic service! We have been wanting to buy a large SUV for the past 2 weeks, and while the other dealerships where not getting back to us.. Bob stepped up and really helped us out! Thank you Bob! I know our travels in the next few weeks will be a great experience because of you!

BobF

May 11, 2013

I configured my vehicle online and sent the information to Stephani Hammond. She asked salesman Tony Stewart to research what it will take to find and get my vehicle. The two of them worked a deal to bring my ideal vehicle to the dealership in two days. Unbelievable!

David

May 1, 2013

We were treated very well by the Sales Department at Mynatt. Their facilities are clean and well appointed and they answered our questions promptly and to the point. Great dealership.

James

Apr 29, 2013

I reached out to Stephani Hammond with Ben Mynatt Buick and she was outstanding and very couresty. She was able to answer my questions in a very timely manner. Thanks Stephani for all your help!

NCMomOf2

Apr 11, 2013

I took my vehicle to Ben Mynatt because my wedding band had fallen into a small slot on the floor board of my vehicle. The guys were so nice and understanding regarding my situation. Not only were they thorough in their work, they were also quick! Words cannot express I thankful I am that they were able to retrieve the item that I had lost.

Mike W.

Feb 16, 2013

The true backbone of any company is the service they provide. The service I have received at Ben Mynatt is and always has been nothing short of excellent.

Norman P.

Jan 27, 2013

Very Knowledgeable and professional service department.

Wayne Hooks

Jan 25, 2013

Purchased a new 2012 GMC Terrain from Hal Jordan. This is the 2nd car that I have purchased from Hal. As always he was very helpful. I told him the exact car that I wanted and he had the exact Crossover that I was looking for. Hal is a very good salesman and one that I trust a great deal.

Luis Haddad

Nov 27, 2012

Horrible, mediocre, liars

nancy spivey

Oct 28, 2012

We were greeted immediately by salesman's.We then asked for a specific salesman that we had delt with pryor..Michael Elmore was front an center very quickly!!After showing us several (used suv)..due to Michael explaining the ends an outs about the suv's,he then after listening to our needs an desires of an suv,he then explained the benifits of leaseing an then buying at the end of the lease..we are now the very happy owners of a 2012''BUICK ENCLAVE''Thank you so much MichaelElmore...( we were on our way to another dealer when we stopped in at Ben Mynatt in Concord nc)due to this man...we have this ''suv''..looking forward to going back to purchase !!So glad my hubby could watch his sports an have a cold drink while waiting !!'''THANK- YOU''

ropscot`

Oct 26, 2012

Fast friendly service, Much better than the old dealer I use to use in Mooresville who was not very customer oriented.

planetcoffee

Mar 20, 2011

Although I am happy with my car, I cannot say I am really satisfied with this Dealer. My salesman was not very knowledgeable. When I was told a Ford Expedition drives at 27 miles to the gallon, I knew right away that he had no idea about the vehicle. I found it very frustrating that I could not get a real Yes or No answer to any of my questions. The vehicle I bought was used and I was only given 1 key and 1 key fob. I was told they would call the original owner to try to get the key. As I figured that was unsuccessful. I was told by my salesman to just go to Homedepot or Lowes and get a key. I did this to find out that it cannot be programmed. I told the salesman this after it was unsuccessful and he basically told me to try again. I decided not to deal with the salesman can call the manager. It took 2 days to get a return call. All I wanted to know is if I could come in and get a working key. Again I could not get a Yes or No answer. I tried calling the manger back and left another voicemail. It is now day 4 and still no return call. On top of all this the key fob they gave me did not work. I replaced the battery and that fixed the problem. My guess is that they knew this before giving it to me. Something as simple as a key has made me decide not to recommend this dealership. I will not recommend this dealer to anyone I know. I will not be coming back to buy another vehicle again. If they would have just said, go buy your own key as we only give what we have, that would have been fine. Instead they gave me the wrong information and I do not believe there is any excuse for someone to not return a call. To me, that is just poor customer service.

dlbomber1

Mar 9, 2011

From the moment I found this dealership online I build a great relationship within a few emails with Van and he got all my information to start the search for what I needed. Once I got to the location I was introduced to Chris and between him and Van I was made to feel like a part of the GMC family. There was a huge courtesy there that alot of other dealerships have forgotten. I also was not there from sun up to sundown to be told we dont have what you want. My needs were met immediately and when I was a bit lost on a feature of the GMC Terrain I thought I had read up on good, Chris was there to inform me the correct information plus features I overlooked and totally wanted. The price was great and the truck was exactly what I wanted. I had a great time there and everyone was very personable and treated me with respect the entire time. I personally made a point to go back and shake Van and Chris's hand for their hard work and getting me exactly what I wanted and needed for the right price.

dgblba2650

Feb 8, 2011

I purchased a 2011 GMC Sierra Extended Cab Truck and was very happy with the purchase.I was not completely sure I wanted to purchase a truck yet.But I really liked the truck and after talking with the salesperson I was very impressed with him.I was treated very well by him and everyone involved.So in the end I left with a new truck.My salesperson was great,thanks to everyone.

wrk2891

Dec 27, 2010

This was an internet sale for a 2011 GMC Terrain. We went to the dealer ship and looked at the vehicles and I was able to negoiaciate a fair deal over the internet. It sure beats the back and forth haggling at the dealership. We got a fair price and exceptional treatment and service. I would highly recommend Lex and Stephani to anyone looking for a new car. If their service dept gives the same type customer service, I will be a customer for many years to come.Thanks

Candy

Jun 10, 2004

I have never purchased a car from Ben Mynatt but have had my Buick serviced there on numerous occasions. I normally deal with Gary and Chad and have had nothing but positive experiences with the service department. They are always very helpful and courteous. I have always been given accurate estimates of service/repair costs as well as expected completion times. In seven years, I do not recall any negative experiences.