Used Cars for Sale at Elkton Ford in Elkton, MD

Theresa Wisor

Jul 16, 2016

Loved the fact I got my oil changed last minute and they washed my mustang to boot. I will be back for sure. The service writer that helped me was very polite and efficient

Steven Woods

Jul 13, 2016

We pulled up to the drive service garage door and there were vehicles in front of us and much to our surprise the customer service rep came out to our car before we had a chance to come inside.

Christopher Register

Jul 11, 2016

The service is great and they took the time to explain everything and show us exactly what they where talking about that needed to be fixed.

Hassan Aboul Hosn

Jul 9, 2016

Your personel is very attencious ! As soon, I called to get an Inspection on my vehicle, they gave me a chance to go there in 45 min. The service was done in 1h, that's great ! Thanks a lot, HASSAN !

Brad Forch

Jul 4, 2016

Excellent, fast, and highly competent - one of the best to purchase a new vehicle.

Larry

Jun 29, 2016

Joe Lloyd worked hard to find my son the truck of his dreams and at a great price! The whole process went smoothly and everyone was professional. I got a chance to get to know the owner and he is truly one of the nicest guys I have ever met. I can't wait to buy again! Thanks Elkton Ford!!!!

Ted Eldreth

Jun 28, 2016

Great service and done when promised...its a great place to have service done on your Ford as they use Ford parts and the oil change service is a great bargain....all folks are very customer friendly and the techs very through....

Samuel Park

Jun 25, 2016

Test drove 3 vehicles. Agent was very nice. No issues at all. Truck got 21.9 MPG on first tank full. Was hoping the 23 MPG rating wasn't a pipe dream.

Anton Bohn

Jun 22, 2016

Brought my 2011 F250 diesel truck in for a diesel fault that held me to 55mph. Staff was helpful and had me back on the road in three days.

Martin Bower

Jun 20, 2016

I was very pleased with my experience with Elkton/Ramsey Ford. They researched and showed me several choices since I knew the basic model I wanted and color. Once I knew of several options I wanted within the color of my choice they located a vehicle and after looking this over I went for it, now they even did more work in getting me the best financial package with all extra benefits. I really felt I could trust them. I was using the knowledge of Joe (sales) Mark (Owner) and Al (the Finance Guru) No pressure just a great deal once I made my choice. Yes I would recommend the to my family and friends.Thanks Guys,Marty

JoEllen McGuirk

Jun 16, 2016

Had a problem with a piece under the front of my car. Called and took it to service and it was fixed within 40 minutes.Jeff in service does a great job!Jo Ellen McGuirk

Ralph Miller

Jun 11, 2016

Everyone was helpful. It was one of those days but it worked out. Mark jumped in to help as well because all of the sales team was busy with other customers. Elaine, JJ AND AJ were great. Thank you all for your help.

Daniel M.

Jun 10, 2016

When I had the oil changed in my Fiesta, the staff let me know the condition of my tires, brakes, and what was needed for the engine. I was impressed when I saw that they washed the car.

John Baker

Jun 3, 2016

2016 Ford Focus SE. (Elaine) Sales person was very helpful and spot one.

Lawrence Meusel

May 26, 2016

all staff were very helpful and professional. facilities were very clean and impressive.

Daniel Newman

May 12, 2016

A job. We'll doneBy Ramsey ford of Elton elktonelk. I shallreturn

Wanda Godwin

May 11, 2016

Very nice and warm people. Nice clean waiting area.

Myra Tinelli

May 11, 2016

Great group of people(?Vincent Servic Department wonderful and very helpful. My suv running great now.

Robert Logan

May 9, 2016

As always the service was great. Everyone very helpful and courteous.

David Hawkins

May 9, 2016

I had a turbo problem on my f250 and had to get a tow to a nearby dealer, so I chose Elkton ford. Bill in service was able to get my truck diagnosed and fixed that same day. He also noted my brakes were low so based on my great service experience, I scheduled the brakes job with them too. That was done as scheduled. I have to note there is a ford dealer closer to my home but I'll keep going to Elkton ford for the quality service and clean premises.

David Sutton

May 7, 2016

Bill Moore was very helpful in finding our son his first car. The vehicle we purchased has exceeded our expectations.

Andrew Kallai

Apr 28, 2016

You were able to fix my problem in a timely fashion.

David Jackson

Apr 25, 2016

Service was great, less than an hour for "The Works" However when I went to the waiting area the only type of coffee was French vanilla. Come on guys if you are going to have coffee at least have real 100% Coffee!

Brian Brittingham

Apr 21, 2016

Overall a wonderful job was done. Although my tire key was forgotten, I always had great service.

Lee Moon

Apr 19, 2016

excellent customer service as always ! Immaculate showroom-service area

Michele Alexander

Apr 7, 2016

Great service. We have been buying Ford products for years at another dealership. So far I like this one much better from sales to service. Awesome job!

Kenneth Tidy

Apr 5, 2016

I purchase a F250 diesel pickup all service was performed at Elkton Ford. Service team has always got me in and out in a timely manor.

Tom Barnette

Apr 3, 2016

LOVE MY NEW VAN, AND SERVICE EQUALS TO HOW I FEEL ABOUT MY NEW VAN. A PLUS SERVICE!!!

Gerald Pierce

Mar 30, 2016

Actually one of the most pleasurable car buying excursions.

Reed Sparkman

Mar 26, 2016

my experience was great they are so friendly and very helpful

Lee Moon

Mar 21, 2016

awesome customer service! Entire showroom, service area is spotless...love it

Kelly Wilson

Mar 21, 2016

I always feel like a family member when I go there. Thank you for that!!!

Mary Mccleary

Mar 21, 2016

The service manager answered all my questions, the car got washed, and I love the new coffee machine!I also love the new building. Clean and bright!

lesson learned

Feb 18, 2016

They get you in the vehicle. then when you need their help on other matters, that won't return your call or even make a effort to help you .when they are the ones at fault. then they turn around and tell ford warranty that your vehicle wasn't equip with it when they sold it to you . I will not ever buy a vehicle from them again.

David

Feb 1, 2016

As always, awesome customer service, new showroom, waiting area and write-up area are top of the line! well done! Oh yeah, and they washed my car!

Jerry Carr

Feb 1, 2016

Had the F450 at Ford Service in New Castle. Could not find the Problem. Took to Ramsey Elkton and the issue has been identified, thanks to Tom Allen. Waiting for Ford to send the part. I will rejoin the Ford Family when I am ready for next car. And it will be Ramsey Ford. Sincerely, JERRY CARR NEWARK,DE

Tom Barnette

Jan 23, 2016

Our service guy was excellent, kind, patient, and very informative. Wonderful experience.

Edward Castello

Jan 22, 2016

As always I am pleased with the service I received. The see manager explained everything to me. It is always a great experience going to the service dept. I enjoyed the new facility. It's clean and roomy.

Robert Logan

Jan 21, 2016

Service department always does a great job with there service.

Reginald Ezeh

Jan 20, 2016

Auto service at Elkton Ford is always a delight. Nice facility, courteous staff and quality service

Lori Handy

Jan 17, 2016

I went to Elkton Ford for a oil change, they fit me in the same day I called. Waiting area was very nice and each employee that I had spoken too was very informative and polite I will definitely be back

Benjamin Bayliff

Jan 15, 2016

Staff was exceptional, very upfront with everything. Prices including labor costs were beter then expected.

Karyn Huddleston

Jan 15, 2016

Scott was extremely helpful in answering my questions and programming a new key for my 2011 Ford Edge.

Brian Brittingham

Jan 14, 2016

As always does a great job. Friendly and has been quick with service.

Alyssa Sexton

Jan 12, 2016

I took my truck in for service on December 19, 2015 for a laundry lists of items to be serviced; some large items. My service rep was Bill and he was very responsive when I called for status updates, however would have liked to been called more instead of having to call myself. The repairs did take considerable longer than expected, but given the back to back holidays during the week, it is somewhat understandable.

Jose Evangelista

Jan 11, 2016

The Service Department personnel were very helpful and were able to answer my questions.

Charleen Ritter

Jan 11, 2016

The new building is beautiful with a comfortable lounge area for waiting for my oil change. I would suggest they post the Wi-Fi password somewhere or give it to the customer while they're waiting. However the Service Advisor, Jeff was very nice. Overall I had a great experience.

Robert Richardson

Jan 10, 2016

Everything went well , though i was here for just an oil change . Staff was friendly and service was completed in a timely manner. The new facility is nice.

George Bines

Jan 9, 2016

I was experiencing my car shutting down (for no apparent reason). Some of the codes were reset, and to date, it is running ok.

AG

Jan 4, 2016

My newer vehicle started giving me trouble one evening on my ride home. I drove it straight to the Elkton Ford dealership, from where I purchased it. They took it in that night, diagnosed it over the next couple of days, and helped me get into a rental by the end of the week, through the Ford Extended Service Plan. It was around the holidays and we had travel plans that required my larger vehicle. Elkton Ford went above to help get us a larger vehicle, rather than the standard car. Thanks for helping us make it to Christmas #1!

Robert Jones

Jan 4, 2016

Ford F150 Everything went well accept for the time spent at the dealership for the transaction. I spent about 7.5 hours at the dealership.

Rodney Vickery

Dec 31, 2015

The transmission of my 2014 Escape needed to be replaced after just 48,000 miles. You had my car for 18 days. Could the repairs have been faster? My perspective was that the Ford process of approving a warranty repair/replacement of a transmission took an excessively long time. Also, when my repairs were completed it took a long time to get checked out and pick up my car. Can you expedite your car pick up after service system? Ford did provide a rental car for me after I made several phone calls for customer service...Thank you.

Steve Smigel

Dec 29, 2015

Service at Ramsey is fast and easy. Go online, make an appointment, drop your vehicle off, and they call you when it's finished. The only way it could be any easier is if they picked up your vehicle and dropped it off. Thank you Ramsey Ford. I'll see you in a few months.

Bernie Demarinis

Dec 27, 2015

Good service . Able to get an appointment in a timely manner .

Frederick Mclean

Dec 23, 2015

I had the service done the day after the move to the new facility. I assumed that the diesel truck service was separate from the regular car service, so I dropped my truck at the wrong building the night before. I recommend putting some signs up directing customer to the after hours drop off.

Aegelis

Dec 20, 2015

I'm very happy with the vehicle I purchased and in working with Elaine (sales) and Jim (Finance). I found them to be very knowledgeable, friendly, helpful and courteous. I thought it was unnecessary to have had a 2nd sales rep to come over to rough me up on the price, but I think in the end we both got what we wanted.

Patricia Cummings

Dec 8, 2015

The service technicians are very helpful and courteous.

Joseph Letts

Dec 8, 2015

Was in for warranty maintenance on the truck's middle seat belt jam.

Robert Aukamp, Jr.

Dec 2, 2015

I am very satisfied the staff and service. They are always very helpful and knowlegable. I would definatly buy another vehicel and continue to use the shop!

Kelsey Stephenson

Nov 24, 2015

Service was very helpful with fixing my car. I have not had any problems since repair. Staff was also very friendly and helpful!

Reginald Ezeh

Nov 24, 2015

I had a good experience when i visited to service my car

Linda Kozminski

Nov 21, 2015

Service department was very helpful, friendly & knowledgeable. My fusion was in for several recalls. Everything was handled in a professional manner. They made all the arrangements for my rental while my car was being serviced. Jeff & Scott were great!!

Michael Chambers

Nov 18, 2015

Had a very good experience purchasing my 2016 F250 Crew Cab Pickup Truck. Not totally satisfied with the truck due to the fact that I thought it had an automatic starter and it does not. Really wanted that option.

Sharon King

Nov 18, 2015

Hi I requested a trip multipoint inspection. I just returned and my 2001 f 150 worked out fine. It is a great vehicle with 194000 miles. My only issue is the bottom of the body under the doors is rusting out. I cannot buy a new ford because you no longer make the seats fold down in your pick ups. I travel with golden retrievers. The fold down seats makes the perfect area for them. Please pass this on to Ford CEO.Thank you

Robert Gambill

Nov 18, 2015

I purchased a 2015 F150 on 11/13/2015. Bill Moore did a great job answering my questions and walking me through the purchase process. I appreciated the fact that I was not subjected to "high pressure" and I felt I received a fair deal. Thanks.

David Mielcarek

Nov 13, 2015

Service experience was very smooth. Courteous staff, quick turnaround and detailed information. I would definitely recommend this dealership to anyone I know!

Kevin Schreiber

Nov 9, 2015

The staff at Ramsey Ford is one the best - I'm always given accurate information and feel treated like family. They have my business

Marilynn Schmesser

Nov 7, 2015

My experience with your dealership continues to be exemplary. When picking up my vehicle I was waiting for no more than 3 minutes when the cashier apologized. I stated that it was not a problem and her response was "Your time is as valuable as ours." What a refreshing response.The service department continues to be extremely friendly and helpful. My first experiences were with Scott. My last two appointments were handled by others who were as friendly and helpful as Scott. I am sorry that I do not know their names or the name of the cashier so that the compliments can be passed on to them.

Greg C.

Nov 4, 2015

The staff at Ramsey Ford were extremely helpful and had a great wealth of knowledge about the Ford vehicles and the products in the vehicles. They took all the time I requested to walk me and my wife through the controls and safety devices after their scheduled business hours. I will be buying another vehicle from Ramsey Ford, that is for sure.

Brian Mumpower

Nov 3, 2015

We bought a 2015 Roush Mustang. Couple minor issues one of which has been resolved. Second one is still pending. I still have not gotten my windshield decal repaired or replaced. Service advised they would call me back about decal issue but they have not done so. Waiting patiently but getting concerned.

Harry Bitler

Oct 30, 2015

I am very pleased with my service experience at Ramsey Ford on 10/28/2015

Curtis Diering

Oct 29, 2015

General basic service! Ramsey employees have always been fair, and have kept me informed and do good work...I did question the coupons and rebate on my last service, and they were satisfactory in dealing with thatI look forward to future dealings with Ramsey Ford Elkton

Laurie Dempsey

Oct 28, 2015

Thank you for the oil change and checking into the lean condition of my vehicle. While I was there I was able to drive a Hybrid and that was worth the time being there! I loved it - now I need allow my mind to clear and figure out how to afford it - have an appointment with a credit counselor on Friday.

Donald Porter

Oct 25, 2015

Oil change and filter service went efficiently and timely service

Mark Imm

Oct 22, 2015

Great service department. Vehicle is always ready as promised. Service Advisors always keep me informed of what's going on.

Charlotte Miller

Oct 16, 2015

Good why must I have 50 characters this is ridiculous you telling. Me how much to write

Jason Thompson

Oct 14, 2015

The customer service gentlemen are super. Even when my car took longer then expected....they were accommodating and helpful. Nice job Ramsey ford of Elkton.

Nancy Wyman

Oct 10, 2015

service was excellent, amount of time it took was on the money. Staff most courteous, despite my having to cancel the first appointment due to illness. Waiting room is a bit cramped - am looking forward to the new facility when it opens.

Linda Brittingham

Oct 6, 2015

well this is our 4th car from ramsey ford and all i can say is if yo don't buy from them you are missing it. both Al Starrt and klevin kite are outstanding to deal with and so is the rest of the people there. i will buy no where else

Gary Syvy

Sep 28, 2015

Very helpful. Great service. Awesome employees. Be back again

William Phipps

Sep 26, 2015

2013 Ford Fusion.the service was great and the staff was very helpful and friendly.

Gerald Pierce

Sep 25, 2015

Absolutely wonderful car buying experience. Staff was excellent and professional. I've referred friend too.

Kevin White

Sep 23, 2015

Joe is a true professional and very nice to deal with. He took over after Jeff and I came to a deal with my trade in on my 2012 F150 and a price for the new F250. I have recommended people who are interested in new Ford vehicles to call Jeff over the last three years and will continue to so.Thx,Kevin

Francis Bifano

Sep 22, 2015

Oil change & tires rotated. Okay service but the fluids were not checked and two light bulbs need to be replaced

Kenneth Burke

Sep 18, 2015

work was quick and professional. why do I have to put in 50 characters?

Jessica Walls

Sep 15, 2015

Elaine was great! I left feeling like I made a friend! Everyone was friendly and nice and we had nice little chats throughout the buying process. I had a great experience. Did not have one of those pushy experiences where I felt pressured to buy. I would definitely recommend this dealership and Elaine to anyone looking to buy!

Francis Stubbs

Sep 10, 2015

My sales personnel was awesome He showed me the in and out of the vehicle

James Johnson

Sep 10, 2015

I was very happy that I was able to get my truck in for a State Inspection without an appointment, and to follow that up they serviced the truck the same day with an oil change, tie rod replacement and a front end alinement. The folks at Ramsey were very helpful and pleasant to work with during this process.

Joseph Maus

Sep 9, 2015

Great service, timely, good experience, you'll see the pickup in November

David Covell

Sep 9, 2015

Was very pleased with the level of service we experienced during our purchase. The team made it happen. Thanks again.

Ronald Durkel

Sep 3, 2015

Scott and the team are very concerned about customer satisfaction!

Edward Castello

Aug 26, 2015

The service department again showed us how well they care. We were able to drop off the night before so we could do other things that morning. The car was returned clean as always. We thank all the workers that took care of our car.

Joyce Vinson

Aug 25, 2015

It was great, Al was very helpful not overbearing like some salesmen. I came in oneday was looking at the buick and other cars, Al came out to help we talked he gave me his card told me to call him if I had any more questions ...I did the next day he was working I told him on the phone I would like to test drive the buick he said he would have it waiting for us and he did. Drove it, bought it , love it. I was very happy to see the willingness to talk to both my husband and I...not just the man of the house ,nice change from several years back.

Demetrius Anderson

Aug 21, 2015

Vehicle serviced on time and service advisor was very courteous and helpful. This was my first oil change and I was very pleased with my encounter.

John W. Hentkowski, Jr.

Aug 18, 2015

Tommy Allen performed a State inspection on our recent purchase of the 1012 Edge, and as usual, he did a great job and did it while I waited which was a huge help to me fitting it in during my work day. Great job, you certainly have a huge asset with him. I certainly hope this gets passed along to him. I work sales in a family run heating and air conditioning business myself, and I always pass those comments along to the men. Thank you again for the great job, and best of luck opening up the new building.V/RJohn W. Hentkowski, Jr.Hentkowski, Inc.

Brian Betha

Aug 13, 2015

the staff is always very professional and always give good customer service and you have top knoch mechanics that are excellent at their craft and their knowledge of FORD cars and trucks they know their stuff thank you So very much....A satisfied customer

Roy Dietz

Aug 11, 2015

Since I had an appointment for a specific time, I was hoping the oil change and multipoint inspection would take about 1/2 hour. it took more than an hour. Maybe that isn't out of line but when you add it to travel time, I have quicker alternatives at least for the oil/filter change.

Joellen Mcguirk

Aug 7, 2015

Great service area...kept informed of what was going on with my car.. Can't wait for the new building to be ready...need better waiting area.

Bernard Demarinis

Jul 29, 2015

The service (recall , oil change) was well done . I was treated courteously as well .

Teresa Waddell

Jul 28, 2015

I have already recommended Ramsey Ford to a few friends. The service was GREAT and everyone was so nice and helpful. Most dealerships are EXTREMELY PUSHY and only care about the sale and not the people involved. The people at Ramsey were very caring and concerned more about helping us get the car we wanted instead of just throwing us in something and sending us on are way. Our salesman Al Startt was the best!! He was friendly and helped us tremendously. To be honest I was never a Ford person but I am now thanks to Al. I will never do business with any other dealership. Ramsey has made me a lifetime customer.

John Mobley

Jul 26, 2015

I was very impressed with my salesman Joe. He approached me courteously and was attentive to what I wanted and not pushing product on me.

John Talmo

Jul 21, 2015

Ramsey was very professional and I'm already looking for another truck now. Thanks Kevin Kite and team.

Brian Fruhling

Jul 20, 2015

Scott and Jason at your service center are two of the most customer friendly and trust worthy individuals I have encountered when having my vehicle serviced. They always make me feel like I am their top priority and put my mind at ease that my truck is being serviced correctly to keep me on the road. I highly recommend the Ramsey service center to my friends and family because of them.

Matthew Manges

Jul 17, 2015

Good, the location is perfect for the family, can't wait for your new facility

Lawrence Shants

Jul 13, 2015

I recently purchased a 2010 F150. The truck was in excellent shape, the salesperson was quite knowledgeable. The entire process from my initial greeting to the final sale was both easy and pleasant. I would recommend Ramsey Ford to anyone needing a vehicle and wanting a great experience during the process. Thanks again !

William Scott

Jul 8, 2015

Scott took excellent care of me and my Ford Escape yesterday.

Gonzo

Jul 7, 2015

Service was great! Everyone was friendly and courteous. I got my vehicle back by the promised time.

Helen Armstrong

Jul 7, 2015

It has always been a good experience getting my car serviced.

Nicholas Sichangi

Jul 6, 2015

When I first visited, the staff was welcoming. Due good service I bought my car the same day and have continued to service my car in the same place. Wonderful manager and staff.

George Leone

Jul 3, 2015

Scotty in service has always provided me with excellent service. I have dealt with him previously prior to Ramsey Ford acquiring the dealership. After his departure I did not like the service provided by his successor. After being aware of his return, after Ramsey Ford acquired the dealership, I returned for his excellent service.

Robert A.

Jul 2, 2015

We brought in our 2014 Ford Escape for routine maintenance service. The staff was friendly and efficient, and they were finished in about an hour.

B.Frank Fitzwater C.E.O. Blue Hen Mechanical Inc.

Jul 2, 2015

I have known Kevin Kite the General Manager for a long time he makes the purchasing experience pleasant and worry free. I have also sent him many family members and friends and will continue to do so. Keep up the great work Kevin and your Team. Thanks B.Frank Fitzwater

NMV

Jul 2, 2015

Super friendly staff. I'm from out of town & my brakes went bad on our trip. They were busy but very concerned about getting me back on the road although I told them we were staying local. They had me all set by the end of the day!

Thomas Dilolle

Jun 30, 2015

Got us in quickly. Diagnosed & repaired in a timely manner while we waited. Only place we will take our vehicles for service!!

Jeremy Leffew

Jun 28, 2015

The service is very good. Its my truck thats not good. I bought at ramsey ford and have nothing but trouble out of it. I wont buy another ford....

Chris Lambert

Jun 25, 2015

2005 ford f250 6.0lHead gasketsDid a wonderful job. Very fast work

Stephanie Gibson

Jun 23, 2015

I did not purchase my vehicle here but I do bring it in for servicing and I have always had a good experience with that.

Thomas Lanagan

Jun 22, 2015

After breaking down on I-95 as I crossed the Susquehanna and getting a tow into your dealership in Elkton, I was pleasantly surprised by the excellent service I received. I had presumed that on a Friday that I would likely have to cancel my trip. However, your servicing staff identified the problem and had me back on the road after three-and-a-half hours. Thanks!

Laurie Dempsey

Jun 19, 2015

Pleasant - might have written this prior to this survey but such excellence needs to be allowed twice. Oil changed end of day with appointment only configured in morning. Hurrah no long wait in the morning, but mid afternoon of the same day and timely.Found out that my car will continue to stop properly if new break pads... so need to make appointment for the Ford Focus to come in for a timely break! Two hours I was told. Sorry I am poor this week - I tried my sense (cents) of humor is failing. LoL Coffee was old and cold in the waiting room.

Michael Thress

Jun 12, 2015

The staff is fantastic! They are always courtious and knowledgeable. I am, however, very disappointed in the middle seats of our Ford Flex. The seat just behind the driver's seat has never worked well. We have never been able to put that seat down. I took it to the dealership while it was under the bumper to bumper warranty and they were able to pop it down for me twice and said there was nothing wrong with it. However, everytime Within a week, I could no longer put it down. I gave up driving back to the dealership which I wish I had not done because now it is no longer covered under warranty and I am stuck with a seat that doesn't function at all. This greatly limits my anility to transport cargo in an otherwise great car. I would never recommend this car to anyone because of this flawed seat design. Both seats should have the automatic button release like the right rear seat.

Mary Ann Tavares

Jun 12, 2015

Just want to thank the Service Dept...Scott and Jason for taking such good care of my Fusion.

Bill

Jun 9, 2015

I get all the service on my Focus done here. Excellent service crew and friendly folks! I've been to a few different Ford service centers over the years. This place is by far the best. Thank you.

James Watson

Jun 8, 2015

I have my vehicle serviced where I buy its a 2013 e250 and I have not had a bad experience there the techs are great and I count on them to keep me running thanks

Ed Reynolds

Jun 8, 2015

Thank you. The family and I have been going here for years for our service needs. It's always been easy and affordable.

Robert Powers

Jun 5, 2015

My expectations were exceeded by the Ramsey staff. I highly recommend this dealership to anyone.

Alan Foskey

Jun 3, 2015

Friendly service even though I declined the recommendation for my truck

Ervin Craig

Jun 1, 2015

Jason Price went out of his way to make sure my truck would be ready on time

Ron Dicks

May 29, 2015

I own a 2003 Ford Escape XLT. I needed to have some Recall work done so i called Ramsey Ford of Elkton. When i arrived they took me right in and started the work immediately. I had to wait for my car because it's my only way to get around. They were done in about an hour. The staff were friendly and provided a much needed cup of coffee! Thank You! Great Job!

Rosemarie Jones

May 28, 2015

The staff in the service department are always very pleasant and helpful.

Charles Irwin

May 27, 2015

Oil change - The staff was very helpful. Was able to get it done on Saturday before the holiday.

Laurie Dempsey

May 26, 2015

Nice, clean, and appropriatefor an oil change and takes care of customer

Adam Graziosi

May 24, 2015

Great dealership. Hometown atmosphere. Would return again.

George Leone

May 23, 2015

Scott was absolutely fantastic, could not receive better service than he provided.

Tara Maruszczak

May 23, 2015

The service was excellent. Not only did I feel welcome but the staff was nice, talkative and I really appreciated their help.

James Higgins

May 22, 2015

service repair work only...staff was very helpful , unfortunately took two days

Jay Williams

May 12, 2015

2014 F-150 The staff and service personnel at Ramsey are good and friendly. The only negative was the time to complete the service. I had a 8:00 first appointment of the day and was there at 7:55 .....The service wasn't completed until 9:15 ......that needs to be improved upon.

Michael Pierson

May 11, 2015

Test drive and evaluation of vehicle went great. Staff very informative and helpful about vehicle. Service was spectacular.

Jennifer Watson

May 7, 2015

I purchased a chevy spark. I was in a crunch for a safe and affordable vehicle, Elaine went above and beyond to help me get a car I liked and could rely on.

Henry Bockhorn

May 1, 2015

The service associates were very straightforward about how long and how much the service would be.

Debra Korman

Apr 30, 2015

Always courtesy, prompt with their services..Never had a problem. Feel confident in having my car service at Ramsey Ford.

Brian Betha

Apr 23, 2015

the staff was very helpful. and the workman ship was excellent I will recommend my friends too.first class service. Keep up the GOOD work GUYS

Lisa Garnett

Apr 16, 2015

A own a ford fusion. The service person was very nice. It was quick and friendly. Thank you.

Daniel Bartman

Apr 16, 2015

friendly and knowledgeable staff make buying a new vehicle a pleasant experience

Lois Davis

Apr 15, 2015

Visit was for normal service on my Taurus. Recommendation for preventive maintenance was declined due to my time constraints, however recommended service was noted in file so it could be performed at next service. Staff extremely helpful and friendly.

Fredrick Kalloo

Apr 14, 2015

The staff at Ramsey is always courteous and respectful of customers. They definitely make you believe that they are honest and trustworthy and trying to solve your problem to the best of their ability.

Sharon Moore

Apr 14, 2015

They are always helpful. I am in and out in no time. Thanks for such great service.

Joseph Fisona

Apr 9, 2015

Everyone was nice . They were quit. Did not have to wait long. Very good service. 2014 Ford EscapeThank you.

Kimberly Holcomb

Apr 9, 2015

Very ,friendly Sales and Service would recommend to friends and family!!!

Linda Wolf

Apr 8, 2015

I am always satisfied with the service and the friendliness of all of the employees in the Service Dept. They seem genuinely interested in giving the customer good service and good advice.Thank you for approx. 19 years of good customer service!

Robert Logan

Apr 7, 2015

Everyone in the service dept. has always been great.

Laurie Dempsey

Apr 7, 2015

Very good, expert and sincere. I can take my car there when I need to and know it will get worked on and sometimes just take it in and have the air checked in the tires.

Chanel Simpson

Apr 6, 2015

The staff was friendly as always and my car was finished so quickly.

Sandra Nelson

Apr 3, 2015

well, it is simple. We needed 30,000 mile checkup because they sent us a card telling us so. We made the appointment, took vehicle in, process to check in was very good; we left - they called us in good time with it being done. Picked it up - good check out procedure. Doing fine. Good bunch down at Ford. By the way we bought our first ford (Escape) after 25 years of Chrysler products. Not sorry yet.

James Watson

Apr 2, 2015

the service was great as usual thats why I bring my van back as I did my other trucks

Demetrius Anderson

Apr 2, 2015

My entire car buying experience at the dealership was fantastic. Elaine Breen explained the entire process to me as well as going with me on the road test and explained the vehicle's options, etc. She demonstrted the Ford MyTouch system and also paired my phone so that I could use it on my way home. Jim in Finance was also very helpful in explaining the finance plan and the benefits of the extended warranty program. Very pleasant experience.

Elizabeth Mousley

Apr 1, 2015

Great, they always treat me like I matter. i'll take my car there again.

Matt Vinson

Apr 1, 2015

I have bought many vehicles from this place. This time it was an F250 Turbo Deisel King Ranch. Kevin and Elaine have always been so great to work with and you always get an honest deal with them. The rest of the staff is very friendly and helpful as well. I will be coming back again..and again. The service here is always outstanding. Thanks guys for all of your help with my latest purchase. Matt

Stephen Foster / Sharon Foster

Apr 1, 2015

I brought in my husband's F-150 truck for an oil change, etc. Everyone was so very kind, wonderful and caring. My husband passed away last November so now I have to take care of the truck. They even told me how to use the automatic start feature. Thank you all for everything.

Tony Hinman

Mar 30, 2015

I brought my 2012 Mustang convertible in for and oil change and tire rotation. I asked the Service Manager to check a noise in the front end. The work was done quickly and also a preliminary diagnosis of the front end noise. Scott the manager was great.

Michelle Smith

Mar 28, 2015

The service department is great to work with. They were able to explain the problem in laments terms in order for me to understand. I am not mechanically inclined.

Tamara Wales

Mar 28, 2015

The staff was helpful as I sold my current vehicle to them and entered into my first lease. They were helpful in getting me to a deal that worked for me. I love the Ford Escape I drove him with. The staff explained everything clearly and I felt comfortable through the entire process.

Loretta Jones

Mar 27, 2015

Ford Escape Summit Series 2006.Good!Yes, very helpful!

Steve Monarski

Mar 25, 2015

The service guys were wonderful, as usual! No issues at all.

Lisa Wingate

Mar 24, 2015

I really enjoy bringing my vehicles there because the service and service team are excellent.

Robert Cordrey

Mar 18, 2015

Service Managers are awesome. Superb knowledge and act in the best interests of the customer and Ramsey Ford. In fact, I've started having my wife's Chrysler minivan serviced at Ramsey Ford. I have had it serviced at Palombos for years. Palombos is very good. You guys are better!

Thomas Ditommaso

Mar 18, 2015

Everything was exactly as promised,time,cost,and notification. Thank You

Ted Eldreth

Mar 16, 2015

Car was ready when promised.....service writer explained all the service work that was done and found a stripped lug nut which was replaced....Very impressed...

Anne Breen

Mar 13, 2015

As always Scott and Jason are most helpful with answering all my questions and recomending any service that's needed... always on the mark as to when service is finished and ready for pickup.

Jason Reamy

Mar 12, 2015

2013 Ford F-150 The staff is great. Quality of work is excellent.

Martha Dennis

Mar 12, 2015

My 2011 Explorer was taken care of timely and courteously! Thank you. The entire staff, service and sales were friendly and helpful. Thank you.

bob

Dec 29, 2014

I took my F150 to Ramsey for a bad coil and 8 new spark plugs. After getting it back I noticed some of the plugs had not been changed. I went back to Ramsey and they confirmed somehow missing a few. They were very apologetic and installed the remaining plugs. In addition they noticed some other repairs that would probably be needed in the future. They made these other repairs at no cost to me. Although I was fairly ticked off at first Ramsey worked hard to correct there mistake. Overall I had a good experience that was worth the initial stress.

George from Arizona

Dec 22, 2014

Super experience. They had what we wanted at the price we were willing to pay. There was no hard-sell, but rather good down-to-earth info about the vehicle we selected. They were very forthcoming about the vehicle (carfax, state inspection report, money they put into it making the vehicle perfect, etc.) and the purchase process. I will do business with them again.

Nylady68

Nov 22, 2013

Bottom line I called over the phone to make trade because I live in NY and was sent a confirmation order with vehicle options so I knew what I was getting before I left my $ 500 deposit. Truck was specially ordered because of the options I ordered. Needless to say didn't realize until I got back to NY that it was missing a remote start/ heated seats package. Called back the next day spoke to sales manager Kevin who could of cared less and said nothing he could do its traded now. After a heated exchange I hung up and called corporate to complain. Do yourself a favor and check out competitors first.

cspennington916

Sep 29, 2013

Other than my brother-in-law David getting a Red Candy Colored 2012 Ford Focus SEL for $15,000 dollars, I think that he had great service. And considering the fact that the dealer allowed me to look at a white Ford Explorer Limited it was so awesome. It was an awesome day for me and my brother-in-law. I think that if anyone was to get any kind of vehicle especially a Ford vehicle it's recommended to go to either Ramsey Ford of Rising Sun or Ramsey Ford of Elkton. SO DON'T BE AFRAID OF THEIR NICE FACES. AND GREAT SERVICE. Good Luck on your next car buying process.

Steve1921

May 2, 2013

Front end alignment. Steering wheel not straight, grease on door and steering wheel, no floor mat. Service manager ok tech not friendly. Called back and made dealership aware of problem.

KC

Mar 13, 2013

I recently visited Ramsey Ford of Elkton and was helped by Frankie Stubbs. He was very friendly and was able to answer all my questions. I would highly recommend him to all my friends and associates. It was a pleasure visiting your business and meeting your staff.

DeniseCronk

Mar 4, 2013

I wwould recommend ramsey ford of elkton to anyone who wants good service and nice people to talk with. There's one person in particular that's keeps me coming back and his name is Frankie Stubbs he is just so helpfuland a pleasure to talk to!! I just wanted to say thank you for good service and a special thanks to Frankie. He is a real asset to your company because he keeps me coming back!!!!

BW

Mar 1, 2013

Great experince! Friendly and helpful It was my daughters first time buying a car and they made it as easy as possible

Darrell

Nov 25, 2012

I bought a used vehicle and found a slow leak in one tire. Took it to their shop which is very organized and professional. No hassling, tire was replaced with new tire immediatley. I will definitely look here first to buy my next auto.

hideout1195

Aug 24, 2012

On 8/19/12 saw an ad for a 2002 Trans Am a car which I have been searching for. Since it was Sunday night I left an e-mail. The next morning Tom Powell,salesman,called me at around 9am. I met tom at the dealership around 9:30. He was polite,courteous,with no pressure at all. He answered all my quest. I traded in a 2010 suv with only 21,xxx miles. I had mentioned to Tom I wanted a fair price and didn't want to be really low balled. I did my homework on my trade in and saw they were asking at dealers on the low end 18,999 to 21,999. My trade in was in excellant condition.Autotrader.com has a trade-in service and wanted to give me 10,200. Car Cash quoted me 15,200-19,300 pending a visual inspection. But I wanted to trade it in to a dealer to save on the sales tax(I pay tax on the diff.only betwween the price of the veh. I was buying and the amt.they gave me for my trade. After my test ride I told Tom I wanted to purchase this veh. He went to go find out about my trade. They offered me $17,000 which I thought was a fair price. They certainly didn't low ball me.The high end price from the other source was $19,300 but that was contingent upon a visual inspection and road test but I wouldn't have qual. for the sales tax benefit by trading it in to a dealer. Again,let me stress,my veh.had very low miles and was a 5 out of 5. Bottom line is my exp. at Ramsey Ford,Elkton,Maryland was a pleasurable one. And if I had to buy another car at Ramsey I recommend Tom Powell. Best salesman I ever dealt with while purchasing a car!

Ravens57

Nov 23, 2011

I was surprised how easy it was to buy from Ramsey's. Came in on a Nissan Sentra I found here, price and all the details were worked out easily... Highly recommend them!

11

Mar 9, 2011

Everything was okay until it came time for them to give me a value for my trade. The price they quoted for the vehicle I wanted was okay, not good or great but okay. Kelly and NADA had my trade valued at between $8,000 and $12,000 for a dealer offer. They offered me $6,700 and would not budge. One week later I went to a competitor who offered $9,500. I took the second offer.