Used Cars for Sale at Folsom Chevrolet in Folsom, CA

Striders truck

May 13, 2015

We went into Folsom Chevrolet just to look around. Looking on our own we didn't see what we wanted. Mr. Clay walked out to meet us, we told him what we were looking for, he said give me a minute and he drove up in a truck from the back. It was perfect, just what my husband needed for work and just what we were looking for. The whole experience was great, The whole crew their was fantastic. We drove out with a new truck. Thank you very much. We will be back when we need another vehicle!!! Randy and Lori Mayberry

Andrew E

Apr 18, 2015

It was a joy bring my vehicle to Folsom Chevrolet. The employees were very friendly, polite and helpful. My vehicle was turn-around within a very reasonable timeframe. Their shuttle service was excellent as well.

Paula B

Mar 4, 2015

It only took one phone call, one meeting, and I left with the truck I wanted for the price I intended to pay. Wouldn't go anywhere else to buy a vehicle.

Vikki R, Nana of 13!

Jan 13, 2015

Rich, Jason, others, always go beyond to help me with every aspect of the service and repair of my Tahoe. I will continue to drive the 220 mile round trip (x2 if I have to leave it) just to continue to deal with these wonderful representatives of Folsom Chevy.

Raidergirl

Sep 21, 2014

Larry Grammer and his team at Folsom Chevrolet made this vehicle purchase one of the most pleasant of the many experiences I have had. Larry went out of his way to cater to my wishes with everything from vehicle selection to no nonsense conversations about the purchase. I feel like Larry and his team were friendly, honest, respectful and extremely accomadating. I got the vehicle I wanted with a payment that worked for me. They even delivered the vehicle to my home! I definately recommend Folsom Chevrolet to anyone looking to purchase avehicle. Thank you Larry and Folsom Chevrolet, you gained a customer for life.

julsp

Aug 11, 2014

No pressure, friendly, informative, and caring car salesman! They worked fast and were extremely easy to deal with. Highly recommended for a car buying experience!

Anthony

Jun 12, 2014

We had a positive experience at Folsom Chevrolet. Everyone we met was very kind & friendly. Rob Taylor was approachable and helped us with all of our needs and questions. He helped us find the right vehicle for us. We never felt pressured to make a decision, which we appreciated. The manager was very nice too and we appreciated everyone's help. It was a pleasant shopping experience.

Ernie

Jun 11, 2014

I have always felt welcomed and treated with respect by the staff. They have always taken care of my needs.

Michael

Jun 4, 2014

Jason Rupchock was very friendly, informative and professional I also like having my vehicle information linked to my phone # so you have everything as soon as I call. I had a good experience with your service dept.

Thomas

Jun 3, 2014

Replacement chargin cord ended up on back order but Tabath did everything she could to assist me in getting to an important meeting which was much appreciated under the circumstances.

Katie

Jun 2, 2014

The service was great, staff was very accomoating. I was able to drop my car off, they drove me to work, picked me up from work took me back to my car. It was very convenient

Charles

May 31, 2014

It took care of all that need to be taking care of and recommended what need to be watch out so we can pay attention to them.

Genie

May 24, 2014

It was a very pleasant experience. The service was extremely prompt and professional. I drove away saying, "Wow"! Hats off to Tabitha Hart. Thank you!

Leo

May 23, 2014

12 year service customer. Received the basic service I requested. However, I didn't feel "connected" as I have in the past, due to 100% staff turn-over in last 9 months. Service Writers didn't seem "in sync" with each other, and I had to call for status 6 hours after leaving vehicle for service.

Frederick

May 19, 2014

Charlie Russo is a straight-shooter in whom I am confident in dealing. This was the fourth truck I have purchased from Folsom Chevy, and I like the dealership from the Owner on down to all the workers.

Karla

May 13, 2014

Tom was very helpful and accommodating. Henry was fantastic and so quick (by far my favorite at Folsom Chevy!) I am extremely satisfied with my experience at Folsom Chevy.

Dustin

May 10, 2014

My sales guy (Charlie Russo) did a great job of not "selling" me a vehicle. I knew exactly what I wanted, and when it wasn't on the lot, he found it. I had gone to other dealers, who wanted me to purchase a vehicle that was "close enough" to what I was looking for.I've already told people about the great experience I had.

Fred

May 7, 2014

Service was excellent. However, a dime for a cup of coffee? Ridiculous, especially since at one point there were no cups in the machine. You're the only dealer I know that charges for coffee.

Richard

May 7, 2014

The service was great as usual, the only reason I rated it 4 is because the shuttle driver called in sick and I had no way to get home.

Cookie

May 6, 2014

I was treated with respect, and provided many different options for service. The person who helped me was very courteous, respectful, and patient with me, as I had to take other issues into consideration with making my decision. Once I had settled on a service plan, he effected it immediately. I was then even offered a ride home, and I live very far away!

Lynne

May 6, 2014

Jason rupchock was the one to help me and he was great he will be the reason I would return. Excellent customer service

Antonio

May 5, 2014

Butch was awesome. He made the entire experience comfortable and fun. We don't usually like dealing with salesmen but he has a way of keeping it light and personal! Everyone else was nice of course but that was after he sealed the deal. We've walked away from other lots just from rudeness alone. We will be back!

David

May 5, 2014

Jake Holmquist, our sales consultant, was GREAT!! He was very cordial, understanding and worked on providing us the best deal possible that met our needs. His manager was very pleasant and did what he could do to seal the deal. The only negative was that once we did close the deal it would have been nice for the Jake's manager to come back and thank us for purchasing our new Silverado from Folsom Chevrolet.

Bart

May 3, 2014

Tom was very nice and understanding and had great knowledge of what was going to happen...especially after the mechanics discovered a problem with my car and they all agreed it was under warranty...thanks guys

Sue

May 3, 2014

Service appt online was easy, service rep was ready for me. No waiting is nice. Vehicle was serviced in few hours an ready for pickup.All good !!!!

Glenn

May 1, 2014

Tom is an excellent service representative. He was able to work out a deal with Chevrolet to reduce my costs. The air conditioner works well. Everyone at the dealership was courteous and respectful and that includes the courtesy drivers who took me to work and picked me up. Thank you.

James

Apr 30, 2014

We called first to see if you had the vehicle that we were looking at online, it was not available but the salesman we talked with (Butch) said that you had several similar vehicles. we arranged to meet with him the following day and he was very helpful, we chose a 2013 Tahoe and the purchase went very smoothly, we didn't get what we thought we needed for our trade but i guess the consumer is never going to be happy with the dealers offer :) , everyone we spoke with and the entire staff was very pleasant and friendly. We had to return the next day because we hadn't put the new DMV sticker on our trade and we wanted to make sure it got to the right people. Butch and the rest of the staff that we had been dealing with were off that day but again everyone we spoke with was very helpful and friendly. we are both nearly 60 and have purchased many cars over the years from different dealerships and yours was by far the best purchase experience we've ever had. Thank you very much.

PegWilliams

Apr 29, 2014

I paid cash for a 2008 Mercury Mariner Hybrid from Folsom Chevrolet in December 2013. Roger Kan was the person that did the closing of the deal. None of my purchase was financed, yet a credit report was obtained. I purchased a "select" service plan (24000 miles or 24 months) for a purchase price of $2416, after Roger told me that it would cover anything that went wrong with the car outside of normal wear and tear, with $100 deductible. He said that the select plan would cover the hybrid system. LIES!!! The hybrid batteries are not covered, nor is anything electrical, according to Vehicle One.The dealership also refused to replace my side windows when I discovered serious etching on all of the windows after I washed the car for the first time. I brought it back in to them within 30 days of purchasing the car, and was told that there is no way that I could not have seen the etching before I purchased it, and they would not do anything about it. They said that the etching had to be there for quite a while to be as bad as it was. As with any used car that is purchased from a dealer, my car was detailed when I bought it. I discovered the reason why I did not see the etching was because car wax was applied to the windows to cover the etching up.I have been lied to and ripped off and am pissed. Buyer beware with this dealership!

Bernard

Apr 28, 2014

Service was performed as stated on the work order and all the employees were very helpful. The shuttle service is very nice and the drivers were excellent. Thanks.

Nancy

Apr 16, 2014

Vicki in your service department is awesome. She is very professional and helpful. I trust what she tells me is true and I don't feel she is trying to upsell me on services I don't really need. This is a problem that I have had with other dealers. They think because I am a women I don't know anything about vehicles. For that reason alone I will stick with Folsom Chevrolet service department

Judith

Apr 8, 2014

Everyone we've meet at Folsom Chevrolet has been more than fantastic. We just purchased our fourth vehicle there and everyone from sales, service, parts, the owners have been just wonderful. They have a wonderful way of making people feel welcome and do their best for their customers.ps....for some reason I wasn't able to mark "Excellent" on question #1. please do so for me because this dealership deserves an "Excellent" rating.

Michael

Apr 6, 2014

I brought my mother's car in for a smog check without an appointment and Rich Wirth, Srv. Advisor, took care of me right away. I appreciated the extra effort as my mother had a medical appt. later on, so my time window was slim. All of my old friends had left and it was great to see Rich step up to the service level that Folsom Chevrolet in known for.

Craig

Apr 5, 2014

Everything went perfect. Until we drove off the lot. NO follow-up customer service, no replies to my emails. Still waiting for my second key and key fob that are included in my CERTIFIED used vehicle purchase. All I wanted was a response to show true customer service with professional "follow up" from my purchase. I spent my hard-earned money and feel like once I drove off the lot, your sales department could care less about me.

John

Apr 5, 2014

I was a bit surprised to see that there has been a big turnover in the staff of the Service Department. However, Jason Rupchock was very good and was a pleasure to deal with.

Roy

Mar 26, 2014

Your service advisor 996 Tabitha Hart, did a fine job helping me get through my Silverado Pickup problem. One of your mechanics named Pete, walked me through all the repairs, and did a great job with customer relations. Very satisfied

Barbara

Mar 26, 2014

very nice and prompty done when they said so with complete information about what was done and will be done in the future.

Hersh

Mar 26, 2014

I have been extemely happy with Folsom Chevrolet and the service on my vehicles. Jason Rupchock, Service Advisor, has been very helpful and personable. However it took 3 visits, 2 hour drive round trip each time, pulling a car trailer the last time, to come to a remedy of the Integrated Traier Braking System. It turns out that a call to GM probably would have saved these drives and my time waiting. Ths was a littl frustrating. Again, I am happy with the outcome and apprciate Jason.

Lois

Mar 25, 2014

I have never had a bad experience at your dealership. I have always been taken care of, as if one of their family member is going to be driving my car.

Steve

Mar 22, 2014

I dealt with Jason at Folsom Chevrolet's service dept. I had an low oil pressure treading on my 2010 Camaro SS. He was very prompt in getting back to me after diagnosing the problem and had my baby back to me the next day as good as new! It's easy to complain about things but I've always had a great experience with my Tahoe and Corvette at Folsom Chev. Kudos to Jason and the service mgr for handling the problem and giving GREAT service !!

Karl

Mar 22, 2014

My service advisor jason Rupchock was great ,friendly and funny and new what he was doing.Everything went well and was taken care of quickley.

Debra

Mar 22, 2014

I worked with Rich and he was very professional, polite/friendly, and prompt in helping me deal with my auto issues. I really appreciate the service at this dealership.

Terry

Mar 22, 2014

I have never had a problem at FC. Well, except when I was charged for something that shouldn't have been charged. But the staff are always kind and courteous, and the mechanics are fast at what they do. I was told 2 hours and it was only 1.25 hrs. Also, you have a great lounge area for customers to sit while waiting for their vehicles. Thank you.

David

Mar 14, 2014

I've purchased two cars at Folsom Chevrolet, a 2009 Equinox and a 2010 Corvette Grand Sport. I've been treated with respect in both sales and service, and Folsom will get the first chance to sell me my next car.

Thomas

Mar 13, 2014

Dana is very knowledgeable about the inventory and was most helpful in our decision to buy a 2014 Camaro LS.

Joel

Mar 13, 2014

Our experience this time was much better than the last time. We had a problem with our fuel tank. The car would stall when we filled it up. It didn't do that before we had the other fuel tank recall issues fixed. We had been told it was a separate issue and would cost $600.00 to fix. So after an oil change, checking out the fuel tank and checking for an oil leak it costs us 154.00 with a $20.00 coupon. The cost of the repairs were out of our budget. I sent my survey in saying how I couldn't believe the two fuel tank issues were not related since it did not die on us before the recall was fixed. I also said how unhappy I was about the situation especially since we purchased the car at that dealer 2 years ago. The next week we got a call saying they would go ahead and repair the fuel tank problem for 150.00 dollars. Since we had already paid 150.00 previously we decided to go ahead. It was 1/2 the cost of the original quote. The service this time was great. Thank you for listening to our surveys.

Steven

Mar 7, 2014

We told the salesperson what we were looking for. He made a suggestion that was perfect for us. We liked the car and thought it was a good value for the price. The price presented was fair and very straight forward, so we bought it. It was a pleasant car buying experience.

Deran

Mar 4, 2014

We had a great experience buying our new vehicle at Folsom Chevy. The sales staff were very knowledgable and were very courteous! I will definitely be buying from them again.

Jillian

Mar 3, 2014

Everyone was extremely helpful and friendly. They changed my oil and bow ties out in a timely manner. I only go to this dealership.

Brian

Mar 1, 2014

I have used Folsom Chevrolet for service on all my General Motors Cars for many years. My experience has always been excellent. Since Chad left I am now using Jason as my service writer, and he is excellent. Brian Richter

Dexter

Feb 27, 2014

Wendell is a very kind and patient salesman, we enjoyed working with him. Also enjoyed working with Randy and Wing aka Roger. They all made buying a new car a pleasure instead of a long dragged out day like other car dealers.

Daniel

Feb 27, 2014

I called our Service Advisor, Jason Rubchock and explained that our emergency brake cable had broken. He said, bring it in and we will get it taken care of. Three hours later he called to tell us it was ready. Jason is our hero, we are glad to see him at Folsom Chevrolet.

Manjila

Feb 25, 2014

Jake our sales person was great. Very cool and calm. Had all the traits of a great sales person. Never too pushy and acted in our best interest. Recommend him to my family and friends

tcat83

Feb 24, 2014

My recent experience at Folsom Chevrolet was AMAZING to say the least. The staff was professional, friendly, and I left feeling like I had been truly taken care of. The entire staff listened to my requests, helped me find the car I was looking for, and they had me in and out as quick as possible. I have already since referred 3 colleagues/friends to this dealership and they will have my business as long as I am in the area! I can not say enough wonderful things about this team!

Richard

Feb 24, 2014

From the service writer - Tabitha - to the care and attention I received from my technician, Dan, always a great experience. These guys know my Cruze as I never take her anywhere else.The coffee's pretty good, and I love what you did to the place!

Leslie

Feb 21, 2014

Not thrilled that I had to pay for a new key fob after it was damaged at dealership when I brought it in for a new battery. Also somehow deactivated other key fob when reprogramming new one.

Glenda

Feb 13, 2014

Was waited on promply by friendly service person, Very empressed with the new updates and remodel. Also ordered parts for my truck which were ready the next day. Will certainly use Folsom Chev in the future while I'm in Ca.

Ron

Feb 8, 2014

Vehicle was towed in for smoking issue. Service rep and mechanic were knowledgeable and friendly. vehicle was repaired with no issues.

Phil

Feb 7, 2014

Folsom Chevy Service Advisors are always a pleasure and being able to get an appointment with little wait time is very much appreciated.

Jim

Jan 25, 2014

Had my 06 Silverado in because it failed a smog and check engine light was on. The service staff replaced my thermostat and fixed my airflow in my vents. Truck runs better than before and the staff was helpful and courteous.

Carrol

Jan 23, 2014

I felt that Tabatha was very honest and made me very confident that I was getting the best service possible. She even saved me some money that I immediately spent on shopping afterwards.

BruceHopkins

Jan 20, 2014

Friendly, great price. They took the time to go over everything. Walked me around the place, thanked me for the business. Great overall experience. Timothy Clay was an excellent salesman to work with. Very nice and friendly guy to work with. I recommend him and he has knowledge in his product.

Jazzynotes

Jan 7, 2014

I am very satisfied with the sales and service that I have received so far at this dealership. A friend group of people and love the follow up that I received from the sales team. I am very pleased with my vehicle and would and have recommend the dealership to my friends.

Egarciaj

Jan 6, 2014

Wow, I was amazed with the friendliness and professionalism these guys showed. Buying a car never seemed so easy. It was fast and painless. The last time I bought a car in 2004 it was a painful, long and unpleasant. I was not at this dealership. I was afraid of coming to Folsom Chevrolet but was glad I came! Thank you Folsom Chevrolet. Thank you Butch Kelly and Charles Russo!

Lisa

Dec 28, 2013

I CAME IN FOR MY FIRST FREE OIL CHANGE, SINCE BUYING MY CAR IN JUNE, AND MY SERVICE ADVISOR VICKIE WAAS AWESOME. SHE PROVIDED EXCELLENT CUSTOMER SERVICE AND EXPLAINED EVERYTHING TO ME IN DETAIL. GOOD SERVICE IS EVERYTHING TO ME AND I WILL DEFFINATELY BE BACK THANKS TO VICKIE!!!

Gary

Dec 28, 2013

Tabitha, my service advisor, was extremely knowledgeable and professional, providing me with friendly service and a good visit. The only suggestion I would make is that the service tags need to be removed from the customer's key ring prior to the customer's leaving.

Constance

Dec 20, 2013

Dropped my car off and the rental vehicle was there almost before the paperwork was completed- I couldn't have been more pleased with the whole experience and completion of the recall service

keely88

Dec 19, 2013

Juan helped make buying a new car a fun time. He was helpful at answering the questions I had, looking things up when needed. The best part was he gave me a chance to full in love with the car with out talking it up too much. I have already told one of my friends to come see Juan when they are ready to buy. Thank you, Keely Hersh

Diane

Dec 19, 2013

The service staff at Folsom Chevy is always top notch and they go out of their way to make sure the customer is happy.However, I do have a general complaint re: the overall "refreshed" look of the Chevrolet dealerships. The service counters are too high. They are not comfortable for the customer and have a foreboding look to them (i.e., they are not friendly/inviting from the customer's perspective and the height makes it difficult to work with the service reps ... signing documents at a high height is difficult, as is shaking hands at the end of a transaction). I understanding branding and wanting GM facilities to have the same look and feel regardless of location. But the remodeling was not viewed from the customer's perspective for comfort, feeling at ease, etc. They gray color scheme is rather dull and too close to the color of detention facilities, and painting anything in or around the service area white ensures your painting crew will always have a job.

Charlie

Dec 13, 2013

I spent the better part of 6-months dealing with Volkswagen and an attorney on my 2012 Passat, trying to get it taken back based on the lemon law. I came into Folsom Chevrolet and test drove a used 2010 Camaro SS with Juan and told him my situation. He was humble and easy to deal with and understood what I was looking for and wasn't trying to push my timeline up to better suit HIS needs. I told him exactly what I was looking for in a Camaro and requested that he contact me when one matching my specs came into stock, which he did and continued to do so (at my request) in the following months. Finally, Volkswagen agreed to repurchase my Passat and my attorney advised me that now was the time to buy a new car if theone I wanted was there, so I did! Charles did a great job working the numbers and getting me a price I was comfortable with, Juan did a great job in facilitating the deal and Roger was an absolute STUD on the paperwork...I've never seen a finance guy shuffle paper like that, very impressive (and this is my 5th new car purchase, from 4 different dealerships) - he even tried to help us decide which local restaurant would be best, since my wife and I were starving when the deal was done. Overall, I had a great experience and would absolutely feel comfortable recommending all three of the guys that helped put my purchase together!

CharlieFrerking

Dec 12, 2013

I spent the better part of 6-months dealing with Volkswagen and an attorney on my 2012 Passat, trying to get it taken back based on the lemon law. I came into Folsom Chevrolet and test drove a used 2010 Camaro SS with Juan and told him my situation. He was humble and easy to deal with and understood what I was looking for and wasn't trying to push my timeline up to better suit HIS needs. I told him exactly what I was looking for in a Camaro and requested that he contact me when one matching my specs came into stock, which he did and continued to do so (at my request) in the following months. Finally, Volkswagen agreed to repurchase my Passat and my attorney advised me that now was the time to buy a new car if theone I wanted was there, so I did! Charles did a great job working the numbers and getting me a price I was comfortable with, Juan did a great job in facilitating the deal and Roger was an absolute STUD on the paperwork...I've never seen a finance guy shuffle paper like that, very impressive (and this is my 5th new car purchase, from 4 different dealerships) - he even tried to help us decide which local restaurant would be best, since my wife and I were starving when the deal was done. Overall, I had a great experience and would absolutely feel comfortable recommending all three of the guys that helped put my purchase together!

sf1980

Dec 7, 2013

I knew exactly what I wanted and was willing to pay. Juan did a great job with not pressuring me in to my purchase. He worked with me on getting the payments that I wanted and made the whole experience painless and enjoyable. I would definitely purchase from Folsom Chevy again.

tamaraw

Dec 5, 2013

Overall our visit was good. We weren't intending to purchase that day but decided to when we were told (repeatedly by more than 1 person) there was a 3 day/150mile return policy. When we were signing papers however, we were told that the return policy was really an exchange policy and I ALMOST stopped there and walked out. Ultimately I wanted the car, but I did not like being misled. Had I been given the correct information, I might have taken a night to make my decision and would have avoided the last week of panic attacks. This is the reason I did not give a "great" rating for "Overall Experience".

sparkev

Dec 5, 2013

If you are looking for a dealership, with an employee who will go the extra mile to assist you with buying your new car, Folsom Chevrolet is the dealership. Rene Schoonbrood is the employee. I contacted Folsom Chevrolet in search of a Spark EV. Rene assisted me in my search and purchase every step of the way. I look forward to contacting the service department at Folsom Chevrolet for more great service. Thank you, Frances

RiverSong

Dec 5, 2013

Overall our visit was good. We weren't intending to purchase that day but decided to when we were told (repeatedly by more than 1 person) there was a 3 day/150mile return policy. When we were signing papers however, we were told that the return policy was really an exchange policy and I ALMOST stopped there and walked out. Ultimately I wanted the car, but I did not like being misled. Had I been given the correct information, I might have taken a night to make my decision and would have avoided the last week of panic attacks. This is the reason I did not give a "great" rating for "Overall Experience".

Gabby

Nov 26, 2013

I had a great experience at Folsom Chevrolet great staff Kelly shepherd is very friendly and professional.,& John Retter was very helpful and offered great service love my new car :) thank you for making it happen guys ., I will definitely come back .

fortops

Nov 24, 2013

We went in there as cash buyers but they insisted on us completing a credit application with information not needed for a cash purchase. In retrospect I found this to be a sneaky way to glean info about my wife and I that had nothing to do with our planned purchase. First, I should have said "no" to the credit app, my bad. Once they knew my income they took a hard line on the price negotiations. How much you make for a living should not factor in to the price you pay for a car, but I guess with this dealer it does. I wanted the car so tolerated the process, but it will be a long time before I go back to this dealership again, if ever.

Bill Car Nut

Nov 23, 2013

The service advisor Tabitha and mechanic Paul were great. They listened to my concern and fixed the problem the first time. It was a pleasure doing business with them. Thanks

planedane

Nov 10, 2013

I visited the dealership on November 7 to check out the Chevrolet Equinox SUV. Butch Kelly was very helpful in showing me the Equinox and two Captivas. I brought my wife back on November 8 to test drive the Captiva and Equinox. The wife liked the Equinox the best so we purchased a used 2013 vehicle. Charlie Russo and Butch Kelly were terrific on the 8th and Charlie was very helpful on the introduction to the vehicle on the 9th.

A berry

Nov 7, 2013

Folsom Chevrolet always takes great care of me and offers the best deals. If there is something wrong they fix it without hesitation. They always have their customers best interest at heart.

Punky78

Nov 1, 2013

I would like to thank Kelly shepherd for an easy Experience on buying a car and also Charlie Russo for making it happend as the sales manager. Thank you scott holt

beckycosans

Oct 29, 2013

I was very impressed and appreciative of the help I received from Butch Kelley on Sunday afternoon. He demonstrated the kind of help that isn't often seen. He was more concerned about my needs and the type of vehicle that would suit me rather than how much money he was going to make. When he told me that the vehicle I was looking at was "too much vehicle for me and that I really didn't need something with that much power for what I wanted it for", I was so happy to encounter a car salesman with such honesty. I will recommend Folsom Chevrolet to all my friends and family because of his honesty. I wish more salesman were like this and I would come to him again on any future car purchase.

New_Cruze_Owner

Oct 28, 2013

We went to Folsom Chevrolet and experienced an easy transaction. I do not like high pressure sales tactics and am happy to say that the employees at Folsom Chevrolet made the buying experience very pleasant. Thank you, Kelly and your co-workers!

rrrrrrrrrrrrrrrrrr

Oct 18, 2013

I recently purchased a new 2014 Chevrolet 1/2 ton pickup from Folsom Chevrolet. My purchase was accomplished with Rene Schoonbrood. Renes determination to locate the vehicle I was looking for was far more than I had expected. The truck arrived at Folsom Chevrolet as specified and when it was promised. I could not ask for a better experience when buying a vehicle than I received with Rene and Folsom Chevrolet. I will recommend Folsom Chevrolet and Rene Schoonbrood to all those looking for a enjoyable experience when buying a new or previously owned car or truck.

harlisyf

Oct 18, 2013

I was very pleased with all the service I had and Denny was so kind and personable. I do not remember the names of the other gentlemen I met but I must say it was an overall great experience and what I really liked is they weren't high pressure. Denny is a young man who I believe has a great future ahead as he is so personable and I can't thank him enough for all he did for me yesterday. I am a very Sr. Citizen and he had all the patience to deal with all of my questions. Thanks to all of them at Folsom Chevrolet. I highly recommend them if you are looking for a car, whether it be new or used. I purchased a 2005 Chevrolet Impala.Sincerely,Shirley Schnee

Bshepherd916

Oct 16, 2013

My son Kelly Shepherd works there, and he brought me down to show me a car he thought I'd like. It was a 2011 Chevy Impala. I drove it and like it very much. We came inside to see the car fax and bio. So I then met Kelly's manager John Retter. I told Kelly what i'd like to pay for the car, he told John who then went inside to his mamager. John then returned and said we can do that. I then went into fianance and met David Queen, who recommended I get a warranty. Kelly my son came in to make sure it was what I needed. It was a perfect deal for me. I highly recommend this dealership. I would send my friends and family to go see my son Kelly Shepherd to purchase a vehicle. And John Retter as well. Thank you Folsom Chevy.

Elstshome

Oct 15, 2013

Came in looking for a used Suv, Jake was very helpful in showing us Suv's in our price range, there was he didn't push us to buy and we were very comfortable with him, I am sure if we ever need another car Folsom Chevrolet will be the first place we come to.

gleonardk

Oct 13, 2013

Timothy was very friendly and seemed to know his cars very well. Any questions I asked that he didn't know, he found out for me. Also the older gentleman who I believe to be a manager did a great job too. He got straight to the point and we came to an agreement very fast because of him. Overall great service, friendly staff and I do like my car. I only wish my insurance company was open Sunday, cuz now I can't drive it till monday

rubyjeanplant

Oct 11, 2013

I was very excited about the car. It is a beautiful car. The salesman was very understanding helpful with process. The finance person was very helpful and patient. It has been a while since I bought a car, and it was like a new experience for me. They made me full comfortable as possible. Thank you.

mykids20092012

Sep 24, 2013

The staff was Very friendly. Bought both my vehicles here. Definitely would and will come back. I loved how helpful and on it your staff was.

blackhart

Sep 22, 2013

I entered on a weekend to take a look at a 2013 Sonic RS. Spoke with Dana and let him know what I was looking for then told him I was about a month out on the purchase. Drove the car, liked it, told him I would be in touch. Received a nice brief email thanking me for stopping by and that said Dana looked forward to helping me in the future. About a week or two went by I did some research on the car, liked what I saw, read, and heard. I dropped an email mid-week letting Dana know that I wanted to swing by and discuss some numbers to see what my payment would be like with a trade in appraisal and financing from 60-84 month options. I came by, got a some solid number with no fooling around and made the deal right there. I liked the fact that I walked in checked out the car, came back, and the sealed the deal. I did not have 20 phone calls to my house asking about my interest, or anyone trying to hard sell me a deal on something else. I would buy from them again, and I would definitely work with Dana as a sales consultant as well.

Blackhart

Sep 22, 2013

I entered on a weekend to take a look at a 2013 Sonic RS. Spoke with Dana and let him know what I was looking for then told him I was about a month out on the purchase. Drove the car, liked it, told him I would be in touch. Received a nice brief email thanking me for stopping by and that said Dana looked forward to helping me in the future. About a week or two went by I did some research on the car, liked what I saw, read, and heard. I dropped an email mid-week letting Dana know that I wanted to swing by and discuss some numbers to see what my payment would be like with a trade in appraisal and financing from 60-84 month options. I came by, got a some solid number with no fooling around and made the deal right there. I liked the fact that I walked in checked out the car, came back, and the sealed the deal. I did not have 20 phone calls to my house asking about my interest, or anyone trying to hard sell me a deal on something else. I would buy from them again, and I would definitely work with Dana as a sales consultant as well.

terrylea1952

Sep 21, 2013

My experience was great. Marty was very helpful. He helped me figure out all the features on my new car even when he was not at work.

lenwatts

Sep 21, 2013

I have used the Folsom Chevrolet service dept. for many years for both my Chev. pickup and Buick car. They have always done anon time quality job and kept me current on the status of the work, time of completion and cost changes, if any.I just bought a new Chev. pickup yesterday and can say without hesitation that Kelly Shepherd and John Retter were very helpful in assisting my selection, going over the various options on the vehicle and working out an equitable final price and trade in allowance. I have worked at car dealerships in the past and bought several vehicles over the years and it is very rare that you find two people in the sales dept. that are as knowledgeable and courteous as these two are. They were a pleasure to do business with.

Len

Sep 21, 2013

I have used the Folsom Chevrolet service dept. for many years for both my Chev. pickup and Buick car. They have always done anon time quality job and kept me current on the status of the work, time of completion and cost changes, if any. I just bought a new Chev. pickup yesterday and can say without hesitation that Kelly Shepherd and John Retter were very helpful in assisting my selection, going over the various options on the vehicle and working out an equitable final price and trade in allowance. I have worked at car dealerships in the past and bought several vehicles over the years and it is very rare that you find two people in the sales dept. that are as knowledgeable and courteous as these two are. They were a pleasure to do business with.

Wjanel0605

Sep 17, 2013

Kelly made my car buying experience very fun and enjoyable. The process to buy a car can be long and not for one minute was I bored. He made sure I was comfortable and was very entertained. Not once was anxious about my purchase because he took the time to help me find the right car that was in my budget. I even told a coworker about my experience and recommended him and the dealer to this coworker. Kelly was funny and witty and honestly and genuinely listened to my needs and what I was looking for in a car. He did not come across as insincere or fake but as a good, hard working car salesman. He held doors for me, walked me to the restroom and opened and closed the car door for me while getting in and out. He set up my hands free blue tooth feature in my car and showed me what cables to buy for my iPhone so that I could listen to Pandora through the car speakers. Kelly went the extra mile and made me feel like the only customer there. Thank you,Wendy Matthews, Chevy Cruze purchaser

spencerdcrly

Sep 16, 2013

These gentlemen were very professional and friendly. They went out of their way to help me get into a new car. All three are very knowledgeable and answered all my questions without hesitation.

Bonus21

Sep 14, 2013

Folsom Chevy is more than just a dealership, it's a family. Throughout the years, I've purchased many vehicles and have met many new friendly faces who've treated me like royalty. Their prices are fair and they treat you right. What more can you ask for? Thank you Folsom Chevy for always making my car buying experience a good one.

jfh252536

Sep 12, 2013

The reason my experience was positive is Dana Tucker. He is why I would recommend your business, and why I would return for another purchase. If you're wise, you'll hold on to him and treat him with care, not just because he is good at selling cars. From the inside out, he is a good man. My wife and I wish him well.

danlanman

Sep 9, 2013

Everyone I dealt with at Folsom Chevrolet was outstanding! They made the process quite painless. They were also quite helpful in answering all of my questions, especially Timothy Clay who was quite knowledgeable about the truck I purchased. Marty Neefe and Russ Brainard were also very helpful in making the purchase a very smooth transaction.

danlanman

Sep 9, 2013

Everyone I dealt with at Folsom Chevrolet was outstanding! They made the process quite painless. They were also quite helpful in answering all of my questions, especially Timothy Clay who was quite knowledgeable about the truck I purchased. Marty Neefe and Russ Brainard were also very helpful in making the purchase a very smooth transaction.

abarnes93

Sep 6, 2013

My partner called the previous day and spoke with Dana who answered all of his questions about the specific vehicle that he saw on the dealer's website. When we arrived at the dealership we were greeted right away by Kelly and explained the exact car we were interested in seeing. Kelly took us to the car see and was very patient in answering our questions. Brad treated us with a lot of respect during the negotiations and did everything he could to meet our demands. Roger was extremely organized and expediant in processing all of the paperwork. I really appreciated receiving a thank you note the next day from Kelly, who had subsequently made arrangements for a replacement part to be ordered and coordinating a foolow-up appointment. Big thank you all for treating us with respect and patience and making this a painless experience.

Julesvega

Aug 30, 2013

Great service knowledgeable staff from moment I was there to end of transaction staff was friendly and answered all my questions and sales rep was really good at his job (danni sozzi )

El Dorado Jim

Aug 26, 2013

SO FAR, MY EXPERIENCE WITH THIS DEALERSHIP HAS BEEN GREAT!

fawf06

Aug 22, 2013

We went to three dealerships to find the truck we wanted. Instead of driving all around we called Folsom Chevy to see if they had what we were looking for. We had talked about buying a new truck for the last year so we knew exactly what we wanted. Marty checked his inventory and got right back to us that he had the exact truck we wanted. When we came to the dealership all of the staff were friendly. This is my 3rd purchase of a brand new vehicle and the experience was seamless and enjoyable. Thank you!

withers1

Aug 22, 2013

We purchased a Traverse here in the beginning of the month. We had a great experience and got a very fair deal. We came back 3 weeks later and yesterday purchased an Avalanch from Christina. She was super friendly and knowledgeable. We didn't get "the runaround" with making the trade-in and deal. My Husband has years of car sales experience and we felt they were honest with negotiations. Roger and Dave in Finance were both awesome. They got us the lowest rate possible and were both friendly and very efficient. Of course the process was very long but it was due to the banks and Roger and Dave on the phone working for us to get good rates, etc. We would recommend this dealership and sales team to anyone looking to purchase a new or used car. My mother in law loves my Traverse so much she's considering buying one too. We will definately refer her there!

FAWF06

Aug 22, 2013

We went to three dealerships to find the truck we wanted. Instead of driving all around we called Folsom Chevy to see if they had what we were looking for. We had talked about buying a new truck for the last year so we knew exactly what we wanted. Marty checked his inventory and got right back to us that he had the exact truck we wanted. When we came to the dealership all of the staff were friendly. This is my 3rd purchase of a brand new vehicle and the experience was seamless and enjoyable. Thank you!

tiffluvscandy

Aug 19, 2013

Russ was amazing helping me find the car that fit me! I told him that i liked the Chevy Cruze, we went straight to the certified used ones on the lot and i ended up leaving with the first one i test drove! I had no intention of buying a car that day, but everything just seemed to work out. My brother had just purchased a car fromtthem 2 days prior. They are all great people to deal with when buying a vehicle, they make it as painless as possible and keep it entertaining while you wait.

Camaro2SS

Aug 7, 2013

Experience has been good overall with my Chevy Camaro 2SS. However I paid $180 to have my after market exhaust tips re-aligned because they were almost touching the rear back paneling. The alignment ended up worse than when I came in, so I still paid the $180 but got underneath the car and did it myself. A few months later, I came in for an oil change and heard clunking sounds from the suspension. I was charged $60 to have someone look at it but not do anything. I was told afterward these charges were because of the aftermarket lowering kit I have. While I understand and respect that, I think it would be fair to know the charges upfront before I'm at the cashier's counter. Honestly, I would of just taken it to a muffler shop for the exhaust and suspension shop for the clunking sound and used my money there. I bought a high performance muscle car. Chevy knows and expects the majority of customers do light modifications. My modifications have not even voided warranty.

jsertic

Aug 6, 2013

It was a great experience working with this dealership and Dana Tucker. My daughter didn't have a bunch of salesman waiting outside like vultures to pounce upon us. Also, there was no high pressure selling. I myself have 32 years of real estate sales experience, now retired, so I understand the importance of a positive sales experience. That is the way you get repeat business and referrals. Overall, I am happy with my purchase.

bran10

Jul 29, 2013

My name is Brian and I live in Elk Grove. I found the truck I wanted on the internet at Folsom Chevrolet. I talked to Salesman, Russ Brainard, on the phone. I told him I liked the truck I saw on the internet. We talked about what I wanted to pay for the truck and how much I was willing to make as a down payment. When I arrived, the truck was ready for a test drive. Russ made me feel right at ease. After the test drive, we met with Mr. Retter, the assistant manager, to worked the numbers with me and my family. He got me the car I wanted with a low interest rate and monthly payment I could afford. Finally, we closed the deal with the finance manager. I was very impressed with the process from beginning to end. I wish everyone's car buying experience could be as friendly and smooth as my experience. Also, their gap insurance and warranty coverage plan is fantastic and a must have for any new or used car buyer.Thanks Folsom Chevrolet! I would recommend this dealership to all my colleagues, friends and family.

JoaniBiddle

Jul 21, 2013

Sean is great to work with. He and Charlie got us a fantastic deal on our new corvette. We will be back for our next one!

Jeremy B.

Jul 17, 2013

The entire team at Folsom Chevrolet were responsible for the best new car buying experience that I have ever had. Since they didn't have the Equinox in their inventory, they located the exact model and delivered it to me the next day.

Marykitchen

Jul 15, 2013

Very professional, paperwork quick, very thorough answered all my questions very good experience. Yes would highly recommend Sean Sullivan and dealership very customer oriented and pleasant

esorselrahc

Jul 7, 2013

We have purchased five vehicles from Folsom chevrolet. We were so pleased with our experience with Sean Sullivan that we have gone back to him every time. He has always been very supportive during and after our purchase negotiations. I called Sean before purchasing the last vehicle and told him what we were looking for and what monthly payments we could afford. I even told him the color. The temperature was over 100 degrees that day. When we arrived he had several vehicles at the side door for us to look at. The first one he had selected and recommended met all our requirements, down to the color. We drove it, loved it, bought it. Didn't even look at the others. We accepted their first offer as Sean had already talked to them.We highly recommend Folsom Chevrolet.

Sharon and Charlie

Jul 7, 2013

We have purchased five vehicles from Folsom Chevrolet. We were so pleased with our experience with Sean Sullivan that we have gone back to him every time. He has always been very supportive during and after our purchase negotiations. I called Sean before purchasing our last vehicle and told him what we were looking for and what monthly payments we could afford. I even told him the color. The temperature was over 100 degrees that day. When we arrived he had several vehicles at the side door for us to look at. The first one he had selected and recommended met all our requirements, down to the color. We drove it, loved it, bought it. Didn't even look at the others. We accepted their first offer as Sean had already talked to them. We highly recommend Folsom Chevrolet.

jcorulla

Jun 18, 2013

I am filing this out (Jill Corulla) as my dad has no idea about computers; I had a great experience, Christina you are a wonderful sales person and worked well in keeping my dad (Ron Losel) and I (Jill Corulla) up-to-date on the process during this sale. I love my car I have told everyone about where I purchased it and the people I met while doing so. Oh I forgot if it was not for Timothy this never would have happened. He went out and made sure the vehicle was still at the dealership and since he could not be there in person to do the sale, he allowed Christina to take over, such a great team player.Good choice Timothy.Thank you one and all you have made me a very happy customer

swright2012

Jun 14, 2013

My husband and I had a fantastic exprenice. We went in preapproved and these guys beat the approval I had. I love my new car!

Shawna Wright

Jun 14, 2013

My husband and I had a fantastic exprenice. We went in preapproved and Christina and Danny worked with us and beat the approval we walked in with. I wouldn't have had it any other way.

lance

Jun 1, 2013

We came to Chevrelot looking for a pickup and not exactly sure what we wanted. Danny was so knowledgable and helpful, we ended up buying the perfect pickup. He was so friendly, we felt like we had known him for quite a while. He made our visit an enjoyable one. Everyone involved with our purchase was very friendly, and helpful.

mlancieri

May 31, 2013

We came to Chevrelot looking for a pickup and not exactly sure what we wanted. Danny was so knowledgable and helpful, we ended up buying the perfect pickup. He was so friendly, we felt like we had known him for quite a while. He made our visit an enjoyable one. Everyone involved with our purchase was very friendly, and helpful.

brownienjw

May 30, 2013

Was a credit challenged person and John and Dana really went to bat for me. They were respectful and honest I appreciate that. I will definitely tell others about my experience as I was very pleased. Thanks guys

4gljohnson

May 28, 2013

Mr. Chapman was very friendly, not pushy, and had a full knowledge of the car we were interested in. The Manager was also professional and easy to work with. The whole experience was smooth and not that time consuming. I will refer others to Folsom Chevrolet. Thank you, Mr. Chapman, for doing a great job and representing Folsom Chevrolet.

oiw4q2hpoiahndpg

Apr 2, 2013

Timothy was great. The closer was a bit of a putz but I guess that's his job. A passive person would have gotten completely screwed by this guy. Again Timothy was great though.

lisaher

Mar 26, 2013

March 23, 2013 - A day to remember! Drew is a nice salesman. Not overbearing or pushy - worked with my demands and answered all my questions. Within 30 minutes I had price, first offer from the sales manager, no haggle... did I say "GREAT price" for my 2013 Camaro RS California Edition! They listened to me and made the experience enjoyable. I'm telling all my friends about Folsom Chevy and the great negotiation experience with Drew and Charles!Thank you, Lisa H from Rancho CordovaP.S. EVERYONE loves my new car!

katrinacull

Mar 10, 2013

Ed was fantastic to work with! He listened to what we wanted and didn't try and convince us into a car that wouldn't work for us. We told him what we were looking for and our price range and he took us to the perfect car which we ended up purchasing. He wasn't pushy and he let us take our time and look at everything. Charles was also fantastic to work with and was able to make the numbers work. I'm very glad that we ended up purchasing from this dealership. When we were all done they helped us unload our old car into the new one and even took off my license plate cover from my old car, washed it, and installed it on my new one. I'm a very happy customer!

rvalle

Mar 6, 2013

I really hate buying cars at dealership. But I must admit this has been the most painless experience I have ever had. Got price quote through internet and they started working on everything as I was driving up there. Very fast, efficient, friendly service!!

zeus303030

Feb 26, 2013

My experience with Christina Lund and the rest of the team at Folsom Chevrolet was not only pleasant but almost completely effortless. Everybody was very helpful and courteous from the first phone call that Christina and I had to the genuine appreciation and effort the entire team at Folsom Chevrolet showed us. When its time for my next vehicle my first call will be to Christina and the great team at Folsom Chevrolet.

cgarner

Feb 26, 2013

My experience with Christina Lund and the rest of the team at Folsom Chevrolet was not only pleasant but almost completely effortless. Everybody was very helpful and courteous from the first phone call that Christina and I had to the genuine appreciation and effort the entire team at Folsom Chevrolet showed us. When its time for my next vehicle my first call will be to Christina and the great team at Folsom Chevrolet.

RONMORGAN

Feb 15, 2013

PURCHASED 2009 CONVERTABLE CAMARO FROM FOLSOM CHEVROLET. AND MARTY NEEFE. VERY GOOD EXPERIENCE SO WE CAME BACK. WE FOUND A TAHOE AT ANOTHER DEALERSHIP BUT OUR EXPERIENCE WITH MARTY AND FOLSOM CHEV BROUGHT US BACK AND MARTY SAID HE WOULD GET THE CAR AT SULLIVAN CHEV FOR US . MARTY IS THE REASON WE CAME HERE BECAUSE OF THE CAMARO EXPERIENCE. HIS FREINDLINESS AND KNOWLEDGE OF THE CHEVY PRODUCT IS WORTH HIS WEIGHT IN GOLD. WOULD RECOMEND FOLSOM CHEV AND MARTY TO ANYONE AND WE WOULD COME BACK AGAIN FOR OUR NEXT AUTO

vicsward

Feb 15, 2013

Daniel was very helpful in trying to help get the best price for me and the dealership. After we agreed on the price he did a great job of explaining the working of the car. The one thing he did not explain was how the gas gauge on the HHR shows empty at the bottom of the gauge and this was the 1st time I have purchased a car without dealer putting gas in it at delivery. When I realized that, I became worried about running out before I found a station. But not to worry I had an enjoyable experience with all that helped me. Thanks again Vic

tinajason

Feb 6, 2013

Charlie was the first person we spoke to and he was very attentive to our needs and our sensitivities to certain options and overall payment. Nick was a great steward showing us the various features of the vehicle, without overselling. He was converstional, explained the process in detail so our expectations were set appropriately, and was nice and entertaining to our daughter who was with us during the purchase. While the process is lengthy, and is expected, the end result was very close to our ideal situation. We ended up with payment close to where we wanted to be, and a car that surpased our expectations. Nick and Charlie were great!

Jim Whiteley

Feb 3, 2013

My experience with this dealership was top noch. My initial contact with Marty was by phone. We set up an appointment and met at the orescribed time. He was very helpful by answering all of my questions and did not apply pressure on me to make a purchase. I wanted a vehicle with specific options and the dealership located one for me and had it delivered. I am very happy with my vehicle.I was referred by COSTCO

bniemeye

Jan 27, 2013

I was very happy with my experience and have enjoyed the technical aspect of Timothy sending me a personal video email. I think Timothy is very knowledgeable of the car I purchased and answered every question I with clarity. I appreciated the free gift of the model car. I also appreciated that Chevy.com gave me a coupon for $1000 off, I used it that weekend.

brenmills

Jan 23, 2013

We were driving around and decided to run by the Chevrolet Dealer to check out the Tahoes in stock. We loved our Escalade but it was a 2004 and we wanted to get something newer. When we pulled in Timothy came out to greet us with a big smile. He showed us around and my husband became interested in the 2012 Tahoe we purchased. Bill told Timothy he did not like playing games and being passed from sales person to sales person for pressure. Tim said no problem, let me see what I can do to help you guys get the price you need. Then bought us a cup of coffee and within a couple of hours we purchased the Tahoe and cleaned out the Escalade. The problem was I did not have a check book with me so Timothy came home with us and picked up the check. A few days later we stopped in to see if there was a second key to the car. There wasn't so Timothy took our key and had us a spare made. All the people at Folsom Chevrolet have been so nice to us, it feels like we have a second family. Thank you Folsom Chevrolet.

robert.hensonsr

Jan 12, 2013

I searched for a vehicle on line for Chevy and Ford products to replace my Lincoln Town Car, and had a difficult time making a decision. I visited three dealers in Las Vegas and was unable to find a vehicle that fit my requirements. Fulsome Chevy worked with me , and gave me a better deal on a Chevy HHR LT that I had seen in Las Vegas. They worked with me and gave me a deal that I am most pleased with. Dealing with Rene Schoonbrood was a pleasant and rewarding experience.

orangeknight69

Jan 12, 2013

I searched for a vehicle on line for Chevy and Ford products to replace my Lincoln Town Car, and had a difficult time making a decision. I visited three dealers in Las Vegas and was unable to find a vehicle that fit my requirements. Fulsome Chevy worked with me , and gave me a better deal on a Chevy HHR LT that I had seen in Las Vegas. They worked with me and gave me a deal that I am most pleased with. Dealing with Rene Schoonbrood was a pleasant and rewarding experience.

Gary Christensen

Jan 12, 2013

Nick Savage is EXCELLENT in follow through and is extremely courteous. He knows how to sell-up without pressuring. I will follow him to any dealership he may go to.Roger Kan is very efficient and speedy in processing the paperwork to purchase a vehicle.

GaryEC6100

Jan 11, 2013

Nick Savage is EXCELLENT in follow through and is extremely courteous. He knows how to sell-up without pressuring. I will follow him to any dealership he may go to.Roger Kan is very efficient and speedy in processing the paperwork to purchase a vehicle.

martin.gittleman

Jan 7, 2013

My wife, Janice, and I have been thinking about replacing our Tacoma pickup and Mustang with one vehicle that would better serve our needs of transporting two large dogs. We live in Elk Grove and just happened to be in Folsom today for other reasons and decided to drive through the auto mall. When we pulled in to your lot we were not sure what we wanted. Nick came over and we started talking about our needs. Being a dog owner and lover himself we immediately felt at ease with him. We were looking at Subaru Forester and I just out of curiosity started to look at the HHR. With Nick's knowledgeable comments about the car and our 120 lb. Pyrenese Mountain Dog hopping right in we were sold. Nick did an excellent job for us. The Tacoma was taken in at your dealership and Nick road to Elk Grove with us and the dogs to pick up the Mustang. The other members of your team also did a fine job. Everyone was very friendly and helpful. All and all it was a good experience.

krw1969

Jan 6, 2013

We really were happy with the service we received from Ed Champman. His was very patient, friendly, professional and personable. We plan to recommend him and the dealership to other friends and family. Thank you.

krw_1969

Jan 6, 2013

We really were happy with the service we received from Ed Champman. His was very patient, friendly, professional and personable. We plan to recommend him and the dealership to other friends and family. Thank you.

chicstud

Jan 3, 2013

Talk about the old bait and switch, this is all one will get dealing with this dealer. Came in on a sale for a 09 Silverado, sales priced at $33,000. They tried to sell it for 38,000. Never again will I buy a Chevy and never again will I shop at Folsom Cheverlet. I plan on writing a letter to GM to explain what a disservice this dealership is doing to the Chevy name.

joe77

Dec 27, 2012

Timothy Clay from our introduction was friendly,easy to work with,low key, no pressure. Spent hours on demo ride and explaining product,great dealership.

donmartin

Nov 26, 2012

This is my fifth purchase from Folsom Chevrolet and my 3rd one dealing with marty neefe. Marty has always gone the extra ten miles to help including working way past his schedule helping with sound choices being understanding of his clients hectic work schedules and life. I live 120 miles away and have determined it is worth the extra drive to get a good car at a great price with friendly knowledgeable service. Oscar also provided extra help in deciding on a tough decision in making our most recent purchase. I really appreciate Marty doing what he did Ans also Roger in great work getting the paperwork done fast as it was so late. There is a reason this is the fifth time and why I have stuck with Marty in helping find a vehicle. Loyalty goes both ways and I can't say enough how Marty and the staff at Folsom have always provided great service. Worth the extra drive. Thank you againa

writealot

Nov 24, 2012

Last Sunday, in the early morning, I made an inquiry to about 6 sources, as I was looking for a decent used Jeep Wrangler. Folsom was one of the first to get back and I must say, Sean Sullivan was so relevant in how he dealt with me. Rather than try to push me in to a sale, he made sure to discover what I was looking for and that his car fit my needs. In short order, we not only determined this was the right vehicle, but I had an approved loan and appointment to come out.DId I mention this dealership is about two hours from my home in Paradise? To make a long story short, I arrived at the dealer around 5:00 (remember this is Sunday night), test drove the car and within an hour or so had the keys. The only negative that night was the finance person was too aggressive for my taste in pushing the extra products on me. No reflection on the rest of the experience and not anything I could not deal with.So here is the kicker. I had no way to get a ride up, so Sean and an employee followed me the two hours to Paradise, waited while I stopped in Marysville to buy Jim Boy tacos for my son at home and we arrived at my house at almost 9:00 P.M. Of course they had to drive back again.Above and beyond and I will certainly speak highly of and recommend Sean Sullivan and Folsom Chevrolet to anyone who will listen.

glennelson

Nov 20, 2012

I had very quick and through service from the service Dept. but my car was in bad shape so Marty helped me with an excellent replacement.I feel that I was given very good advice and assistance from both dept.thanks to you allGlen

dlangford

Nov 1, 2012

I had worked with Larry Crossan previously and came to him to ensure a positive experience. Larry took care of me and made sure the sales process was flawless. James and Charles walked me through many trucks to make sure we found the best one to fit my needs. They were patient, well trained and very professional. I will come to this dealership for any future needs. I will also refer this dealership to my other business owner contacts.

frankieg123

Oct 29, 2012

First I would like say Marty Neefe,was a pleasure to work with.Folsom Chevy is very lucky to have an employee like him..The experience was very easy.I would highly recommend Folsom Chevy (Marty).Thank you very much..I love my new vehicle......................Frank Gonzales

nancygazzigli1

Oct 29, 2012

Marshall and Drew went the distance to locate the car we were looking for - a 2012 100th Anniversary Corevette Z06 - loaded. Through Drew's computer know-how and Marshall's savy in dealer to dealer neogtiations they were able to loace the vehicle and have it shipped from Louisiana to Folsom Chevrolete were we picked it up. All of the people we dealt with during this process were extremely professional and polite. It was obvious they were there to help us every step along the way. Thank you so much for making our dreams come true. We look to our continued frinedship and future pruchases. Thank you once again for everything. Nancy and Joe Gazzigli.

codyshelly

Oct 22, 2012

This was a fabulous car buying experience all the way around. Sean Sullivan was very professional, friendly and funny. Folsom Chevrolet was very fair with the price and credit towards my trade in. Roger Kan in F & I was also a pleasure to work with. He was very efficient and got us in and out in record time. I would highly recommend Folsom Chevy to any and all people who are looking for a great car buying experience.Thank you,Shelly Lynn

jalmeida

Oct 18, 2012

Great service..worked hard with the price to help me get into the car I wanted. Also found the best loan deal as well..I had my family and 2 4 year olds which they took care of as well..great place to buy a car

cody1374

Oct 17, 2012

We purchased a used car from out of state. Charles was very helpful throughout the entire process. He met us with the car in Reno and even picked us up from the airport. Overall we were very pleased with Mr. Russo. Prior to flying from Dallas to Reno we specifically told Charles that we would like the car cleaned and FULLY detailed upon delivery. This typicaly is an ammenity that would be done even without spoken instruction. Yet, I chose to make sure I was clear in getting this one detial done for my wife. She is VERY meticulous and expects the best from everyone she deals with. The car exterior was washed but the inside was dusty and the seats were dingy. My wife has since spent $130 having the car properly cleaned. Which I will be hearing about for years to come. Thanks!

Kenneth Jung

Oct 15, 2012

Daniel was plesant, helpful and informative. He was very patient going through all the equipment with me. This was the most pleasant experience in purchasing a new car. No pressure applied.

suehome

Oct 11, 2012

Mr. Russo was very professional he listened to my needs and worked with me to find acar that would meet my needs. He understood that I needed a car that my disabled mom would be able to get into without much effort and he listened when I told him what I could afford. He didnt pressure me to buy just showed me cars and let me decide which car would work for me. He impressed me in the fact that the next day when the car I picked out was ready that he drove the car to my home so that my mom could try to get in and out so that I would know if the car would work for me. I would tell anyone who is looking for a car to go to Folsom Lake Chev and to ask for Mr. Russo. I am sure the other salesmen would be just as nice and professional as Mr. Russo but I know that if any of my family needed a car they would not deal with anyone else but Mr. Russo. The whole process in buying my car at Folsom Lake Chev went very smooth no pressure from any of the employees. If I ever have to buy another car I would go back to this dealership.

lyndial

Sep 30, 2012

The salesman and the finance mgr went out of their way to be as helpful as possible and get my son into a car. He had a budget, and a car that needed to be traded in, and they made the deal happen, even though it drug on for several days and involved working with me from over 100 miles away.

jeremiahramirez

Sep 29, 2012

Everyone was great and helpful. We got the rate and car we wanted at almost the price we wanted. We got hosed on the trade in, but you can't have it all. Two thumbs up.

april.owen.3192

Sep 2, 2012

I was very impressed with the knowledge and friendliness of the Folsom Chevrolet staff. My dealer, Christina Lund, was excellent. She was knowledgeable and honest. She didn't give me the salesman runaround that most car sales people do. She answered my questions directly and didn't try to give me evasive answers in order to further her sales pitch. Her boss, I don't remember his name, was also friendly and had a great sense of humor. I didn't even try to negotiate on price because I'm told that the profit from Chevy Volts is very low for the dealers but I would have liked to at least get a couple of parts thrown in for free. I did after all just drop 45K on this purchase. He wasn't willing to give me even one item. Not even a $60 cargo net. He did, however give me $40 off any future purchases from the parts department. This did not, however, come off of the items that I bought immediately. Perhaps their profit margin is just that tight. I only know that a $60 cargo net could have gone a long way towards making me feel a little more valued.Overall, I am very satisfied with my purchase and would still recommend this dealer to others.

dennis smith

Sep 1, 2012

i enjoyed working with dan. we will do business again. maybe next time we can get it done quicker, now that you have all my info.

apassadore1

Aug 31, 2012

The expperince was good, Sean was polite and gave us the a good review of the vehicles. I like when you buy the car and you don't get the hard sell to spend more then you can afford. We bought the car at a fair price and I was happy with the deal.

rcn555

Aug 24, 2012

Excellent service. very helpful, did everything they could to satisfy our concerns and help us get what we wanted.They helped solve all problems that came up in buying a car.

312209016137

Aug 8, 2012

We had the best salesman Charles Russe, he was so nice to work with and he worked so hard for us to be able to get us the best deal. He knew he job well. We want to thank him so much, This is Fran Mckinney and I also was there and purchasd the 2012 Chev. it is my car and my money we well but why do people always send this notice to the man only, why do the women always get left out. Very upset by this. I want to know if you got this and I want to hear from you.Lawrence and Fran McKinney

moose15459

Jul 30, 2012

I recently purchased a used truck from Folsom Chevrolet and Charlie Russo and Scott Runkle made it a very easy experience for me and my family. I called first and let them know which vehicle I was interested in and they had parked up front waiting for me on very short notice. It was exactly how it was described and I knew quickly that I had found the truck that I was looking for. They quickly took care of all of my financing requests and I was driving away in my "new" truck. This was the third vehicle that I have purchased at Folsom Chevy and I can quickly and easily refer my friends and family to them as well. Thanks Scott and Charlie!

audreyeanderson

Jul 30, 2012

I enjoyed my purchasing experience with Folsom Chevrolet. Sean was great to work with. Everyone was friendly and went out of their way to explain the vehicle features and history of its ownership. It was the first time that I have purchased an used car and I believe they went the extra mile to make my experience better. I will recommend Folsom Chevrolet to my friends.

nance95661

Jul 14, 2012

What a great experience. No games, just results. Drew is the best. We walked around for about 10 minutes, He got a feel for what I was looking for and bingo we walked right up to the perfect car. Amazing. I had 5 things I was looking for and this one covered all of them. A great car at a good price with wonderful people. Becky found an unbelievable rate and was seriously fun to work with. I will be back in about 10 years for another car. I won't be going anywhere else. Thank you Bruc.

karlnrenee

Jul 7, 2012

I have given this rating because everybody did there job in a very professional way,and they were very friendly .Charley russo even bought us some stsrbucks cofee

braz409

Jul 4, 2012

Very positive experience. Enjoyed every minute at this dealership for my 1st time visit. Both owners were very hospitable and warm, which is rare in itself. No pressure. They are my Chevy store. David Brazelton Placerville, Ca.

williambelt

Jul 2, 2012

we received excellent customer service from David Somberg and Becky O'Leary at Folsom Chevrolet when we bought our car recently. Thanks Bill and Sherry

davt65

Jul 2, 2012

Marty Did it again went above and more to take care of me and wife with the help of dave shirley will be back again to get my trunk again thanks everyone at folsom chevy

barsco2

Jun 25, 2012

My wife and I have been going to Folsom Chevrolet for virtually every automotive need for the past 15 years. Last month, my '96 Silverado was totaled in a bad accident and my daughter and I walked way without so much as a scratch. Obviously this created a need for a new vehicle and I never even considered a single dealer other than Folsom Chevrolet. For the second time we worked with Sean Sullivan to choose a vehicle, and every minute I was with him reminded me of why I love Folsom Chevy. Sean's quiet, affable manner really lets me shop for a vehicle, and ask tons of questions. There is NEVER any pressure, and that alone is enough to keep me coming back. High marks for all the other folks I've worked with over the years as well. Especially Sandy Smith who is our go to guy for vehicle repairs. Sandy always makes us feel like family when we come in. He is honest and straight-shooting which are qualities I like in my vehicle repair CSR. Folsom Chevrolet is second to none in service and very competitive on price. Keep up the great work.

dshelmire

Jun 20, 2012

I spoke to Christina Lund over the phone in regards to purchasing a used car, I was unsure if I would be able to purchase one. Christina worked with me over the phone and by emails for close to a week. By the time I made it to the dealership, she made things go very smoothly and I was able to purchase the car that in really wanted. I really appreciated your all her assistance and her time. My experience with the manger Oscar and the financial specialist Becky were very pleasant. I would go back in the future..

chrissie77

Jun 13, 2012

Very helpful, genuine, honest, outgoing, caring, hardworking, quick, and overall NICE!! Both Becky & Dave really worked with me & helped me attain my brand new car which I LOVE!!! Would recommend them to anyone that is looking for a car and is down on their luck!

kpesola

Jun 11, 2012

This was our 3rd or 4th visit to the dealership. My son has been looking for a Camaro for quite a while now. Each time we visited we spoke with Brian Powers and he was so friendly and understanding. My son finally saved up enough money to purchase his first car, it was very exciting! We had the car already picked out from the website which made things go a little easier. Everyone was so excited for him and even waved as we pulled out of the dealership. We are looking forward to our next purchase at this dealership. Would definitely recommend!

RbrownRandy.brown

Jun 3, 2012

I searched auto trader for a used impala with low miles. The impala I found at Folsom looked to be a very good deal. I called and talked to Marty and he was more than helpful. I met with Marty at a set time the following morning. I knew I was making the purchase as soon as I saw the vehicle in person. At that point I wanted to get it done and get out. Marty and the staff was very fast, helpful and informative. Folsom gave me a better deal than my bank on financing. I absolutely hate buying vehicles, but Folsom Chevrolet made this transaction pleasant.

hankypoo

Jun 2, 2012

I went to the dealership to buy a new car. The salsman was knowledgeable and understanding. When it came to the sale things went very smoothly and they were able to give me exatly what i wanted.

starlane

May 31, 2012

I was sent an email about a sale for the memorial day weekend. I contacted Robert Gouge who helped me get financing set up and I went down and got the truck I wanted with the best deal.

Jennifer&Larry

May 26, 2012

I was TOTALLY empressed with the experience I had with all 3 of the employees! They made it stress free,FUN,and enjoyable. Great Employees!!!!

sac1cap

May 23, 2012

I had been looking to purchase another vehicle for several months and because Folsom Chevrolet's willingness to work with me over the phone & internet that I drove 3 hours and purchased of a 2012 Chevy Malibu! I did not feel pressured to buy that night but I did! I would definitely come back to Folsom Chevrolet to purchase another vehicle in the future. I absolutely would recommend Folsom Chevrolet to everyone! Cheryl PittsCottonwood, CA

rebeccaestorga

May 18, 2012

This was a great car shopping experience. We innitually went to your location where we meet with Paul Galvan. He was no pressure. We looked at the Car we have been shoppig for left to continue to shop and get the best deal. That's when we decided we would go back and see if we were able to neg a price with your company.The only thing I can recommend is to have floor mats in the cars that you sell. I coulden't belive I purchased this car with no floor mats. I would recommend your place to all my family and friends. We will be purchasing a Truck soon and we will be back, we will make sure not to purchase a car without floor mats in them...Sincerely,Henry & Rebecca Estorga

seabeemom2002

Apr 22, 2012

from my first phone call Oscar Caldaron was wonderful to work with he understood exactly what I needed. I would buy from them again!! I would recommend them to both family and friends.

paulgoldriver

Apr 15, 2012

Charles was professional, courteous, efficient, and all those other things you'd want in dealing with a representative. He made sure the process was as comfortable as possible and done in record time. If there is a car you want and can be found at his dealership - ask for him and his team. I believe Nick (Sales Manager) and Becky (Finance) were the folks involved in the transaction as well.

lorraina

Apr 14, 2012

I went in to purchase a used Rav 4 and was surprised when I found one that was newer and less expensive than others that I had been looking at. It was a great price and Charles answered all the questions I had and fought for the best price and payments for me. I was very happy with the customer service and would buy from this dealership again. Thanks!!

rideithardhd

Apr 9, 2012

I live in San Diego, CA. and after reseraching for 2 weeks to purchase a new Silverado 1500 standard cab short bed. I contacted Folsom Chevy and from the very first phone call talking with Mike/Sales Manager I was treated with respect and great customer service, which I then made several additional calls talking with Sean Sullivan / Sales Rep. which was great suppling me with photo's and information on this truck since I was unable to view giving the distance from San Diego to Folsom, after agreeing to a purchase price provided by Scott/Sales Manager, I agreed to put a deposit down on this truck.Then I booked a flight to Sacramento, CA. which Sean the sale rep. pick me up at the airport, and then after arriving at the dealship I was greeted with outstanding customer service, I'm 51 years young and I have never received such great customer service while purchasing a vehicle. Roger in Finanace made the paperwork process quick and simple since I had to get on the road and drive back to San Diego that morining.I can say that upon returning back to San Diego I have told many family members, friends and co-workers of my outstanding experence at Folsom Chevy.Thank you, Scott Fuller a very happy customer!

freedydog

Apr 1, 2012

Great from start to finish - consultative selling at its best - over and above on customer service and most aggressive price around - sean especially was great

Kevin Neville

Mar 24, 2012

I have always thought the car buying experience was very stressful and something that I do not look forward to. Nick Savage did a very nice job of minimizing the stress. He was very helpful, knowledgeable, friendly, and informative.I believe Nick is an asset to the Folsom Chevrolet dealership.I would do business with him in the future. All the employess that I met were very friendly. Nick introduced us to at least five or six.

cntfiremedic

Mar 22, 2012

We drove for a few hours to find the vehicle and the price we wanted. We were not sure what to expect when we arrived because this was our first experience with this dealership. We were met by a friendly young man named Drew who quickly should us to the vehicle we had came to look at. After test driving the vehicle we began to talk numbers and the experience was friendly and to the point which was nice. After we agreed on a price we worked with Becky who was able to get us a better finance rate than my credit union. Overall we are very satisfied with our purchase.

leslie464

Mar 21, 2012

It was a great expericance and they made the whole night fun. This is my 5th purchase from this dealerdhip is there any other one out there : )Thank you every one!!!!!!!!!!!!!!!!!!

calichic21

Mar 7, 2012

Received car in 2 days. Dave went and picked up car from another dealership to get us the car we wanted. Great experience. Would do business with again. Highly recommended!

tringa

Mar 5, 2012

Carl K Ogren was the salesman I worked with for this purchase. He helped me via the internet, phone, and at the dealership. Carl was friendly without being overbearing, knowledgeable about the various automobiles, and when he was not sure of an answer to a question, said so (Very much appreciated by me). The sales manager was helpful and seemed earnest in trying to get me into a vehicle not only that I liked but, could afford. Everyone I came in contact with at Folsom Chevrolet was not only professional but, added the "human" touch-- made me laugh, talked with my bored teenage son and, went just a little above the call of duty to make this purchase less painful.

luvleeserrah

Feb 25, 2012

I was so impressed with this place! My husband and I made bad choices when we were younger and have pretty poor credit. We needed a new car though and after stopping by "buy here pay here" places we decided we didn't feel safe buying there and paying there! I'm so glad we found Folsom Chevy. We found the perfect car (looooove it), were treated with kindness and respect, and actually had fun at what is usually a stressful experience. Firstly, Drew (the owners son) was so down to earth and friendly. Easy to get along with. Sure he probably gets a lot of flack (jokingly) from the other guys for being the owners son, but I don't care, he was super fun to work with. Secondly, we knew with our bad credit we would have a high interest rate from the bank. It is what it is and we were willing to bite the bullet. This is our fault, not the dealerships. But two days later, Becky in financing called and said she found us a better rate that would knock off a year from our loan term and reduce our monthly payments. What? Really? I was in disbelief. Low and behold, she really did get us 7% lower. She was very thorough in explaining the details which was important to us since we actually had been scammed before. I couldn't be more grateful!! Also she was the sweetest lady, we really felt like we got to know her, she even gave me her web address for her blog. I thought that was too cute. When we came back to sign for our new (better) loan terms, we were immediately recognized and greeted with enthusiasm. They even looked in the back of the car to check out our freshly installed car seats :) If you're in the market for a car, check them out!

bill12347rdf

Feb 17, 2012

I was not feeling well so my son talking over the phone did most of the negotiating. It was a pleasure working with Carl K Ogren and Becky O'Leary who made the financing so easy. Thank you . Bill.

jmcginnis

Feb 13, 2012

I would recommend this dealership however not the salesman. Once the deal was made on the vehicle and upon completion of finance I felt we were rushed out , there was no explaninaton on the features of the vehicle execpt to push the button to connect me with ONSTAR. I drove the vehicle off the lot and before I could even reach my home had to stop to purchase gasoline. I have never in all the vehicles I have purchased left a car lot and had to stop for fuel on my way home. With the vehicles I have purchased in the past go in for the detail while we are in financethe car is cleaned up and fueled. You would think after spending 20 plus thousand dollars a tank of gas could be given or at least enough that stopping on the way home was not necessary. I enjoyed the manager and he was extremely helpful asked me what I could give the gentleman came back with an offer right away that we acepted. It was very haggle free.

psilber

Feb 7, 2012

I recently bought my used car at the Folsom Chevy dealership in Folsom, CA. I was VERY happy with the service, the way I was treated, the information I was given and the overall experience I had with the salesman, Dave Somberg. I don't know about the rest of the staff because I did not deal with them, but Dave Somberg (Sales) and Roger Kan(in Finance)were awesome and they bent over backwards to get me a smoking deal and to make me feel confident and comfortable in the process. As a woman, it was nice to not be treated like an idiot, which is often what happens in this situation. I would recommend this dealership to ANYONE and have already referred a few people in their direction. I will go to them for future car purchases.

Jamietucker

Jan 27, 2012

We have purchased a lot of cars over the years and this was by far the best experience we have had. Christina was fantastic! She never came off pushy only warm and personable. We will definitely recommend her to our friends and family. Oscar was great too, there was no run around with the numbers. We went to lunch and when we came back all the numbers were done with their best deal the first time around. Overall fantastic experience!

travis123456

Jan 26, 2012

Christina Lund was very helpful in helping me through my first car buying experience. I had certain wants from the vehicle and dealership, and she was their to provide them at the best of her ability.

DRVarela24

Jan 25, 2012

From the time we stepped onto the lot we were welcomed and felt at ease. We were shown the vehicles we wanted to see and at no time did we feel pressured to look at a car we were not interested in. Our salesman David Somberg answered all our questions and was very patient with us. Folsom Lake Chevy willing worked with us; they stayed within our budget, and accepted our old vehicle as a trade in. My wife now has a car she can drive to work and not worry about it breaking down.

terryandbecki

Jan 17, 2012

We felt very comfortable with Folsom Chevrolet when we purchased our new 2012 Chevy Silverado Duramax Truck. Timothy Clay was our salesman, very pleasant, not pushy, and a pleasure to work with.

srutty

Jan 11, 2012

The purchase of our new Cruze was very simple and the team at Folsom Chevrolet was a pleasure to work with. I originally found the car on-line and then contacted Sean Sullivan to work out a fair price. Sean replied to all of my e-mail questions very promptly and thoroughly. I arranged to drop by the dealer at 5:30pm to finalize the deal. Sean had the car waiting for me at the front door all cleaned up ready for inspection and a test drive. After the test drive, we finalized the deal we had worked out on-line. I then worked with Becky O'Leary (also very competent, efficient, and friendly) to make the purchase. Within an hour and a half after arriving at the dealer I was driving home in the new car. Again, the purchase was a very simple with no surprises.

slzavala

Jan 8, 2012

Couldn't beat the price, very quick and efficient, Roger has to be the fastest Finance guy I've ever seen! This was my second time purchasing from Folsom Chevy, will definitely return!

BriHopz23

Jan 4, 2012

i came to the dealership to buy a car, and i got treated outstandingly. The staff was more than willing to help meet my needs and were very friendly. I truly feel like i have a close relationship with my friends at the chevy dealership now and i am more than willing to return.

Rich Kendall

Dec 27, 2011

All of the employees smiled and addressed us when we moved around the store. They came up to my wife and I and congratulated us on the purchase.The salesman (David) went out of his way to get us into the right vehicle and he had been in contact with me for over a year. The sales manager worked with us on comming up with a price I was willing to pay and was willing to be as flexable as he could. Roger in finance new we were on a time line and did all he could to expedite the necessary paperwork. The store is very clean and neat and I certainly did not feel any pressure to buy a vehicle at any time. To top all of this off, I was happy to find out that this store is independently owned and not managed buy a large corporation. The employees seem to enjoy working for the owners.

jbcava

Dec 22, 2011

I've been going to Folsom chevy since I was old enough to buy cars. If I didn't purchase a car from them you can bet my vehicles were going to get serviced there. My recent business with the dealership was to say the least better than my expectations. I went to look at a used 2011 Suburban. They were honest with me about the stance of the dealership in a potential trade, made concessions when and where possible and made the experience pleasant. I've bought cars in the past where I'd be at the place for 6+ hours haggling, this wasn't the case with Folsom Chevy. The sales Associate Sean Sullivan was professional and available to answer questions when asked. When pointed out there was a minor issue on the vehicle he and staff had it taken care of. Lastly, when i went back to make the purchase I immediately noticed something was changed on the vehicle (for the better). Once I got home I wanted to confirm something indeed cosmetic did change. I was able to confirm that the pictures posted (and my memory of my first test drive) vs what i purchased were indeed different, same vehicle though. The handles on all 4 doors and the grill were upgrade to chrome. Pretty nice upgrade for not even asking for it! Would recommend this for anyone interested in new or used.. The resale certified warranty makes it worth it in itself.

fkuttor

Dec 21, 2011

If you are looking for a car; do yourself a favor and ask for SEAN SULLIVAN. He is the bomb-digitity. - My husband and I had been searching on and off for an economy car for communing for just about 9 months; one that would offer us mileage and a few bells. We visited several dealerships in and out of our area, but always left without a vehicle for one reason or another; availability of a model, price, or lack of trust from the sales team in one way or another. Our purchase of a Chevy Cruse this last weekend was a huge leap of faith. Sean actually provided me with more than a great car and buying experience, but managed to restore some of my faith in people. You see we bought our car via a few phone calls and online photos. I did an internet search and when Folsom Chevrolet popped, I called and met Sean; what followed was truly amazing. He worked numbers and he kept in contact, I filled out an online application and other than a question or two from the finance manager I never spoke with anyone else. I think some of you will agree that anytime additional salesmen or managers get involved I cant help but feel that the dealership does not trust their own employees. We wrapped the deal in about two hours; only to realize that 400 mile separated us. Sight unseen with no exchange of money Sean drove 4 hours and 45 minutes (one way) and we drove 2 hour and 30 minutes (one way). We met In a Dennys on a Sunday at 9:30 pm and signed the paperwork. On the drive over I worried we were trusting someone we never met to buy a car we never tested to drive on a Sunday night to meet in a location that neither of us had ever been to buy a car.. I poned his trust in us...as he was driving such a great distance. Either one of us could have caved at anytime. The car was great we were pleasantly surprised; Sean was very straight forward and knowledgethe dealership had invested many upgrades in the car and we benefited. I cannot say thank you enough to Sean and Becky for a great buying experience and the good feeling that came from the whole experience. The world needs more Seans and a dealship should be honored to have a dedicated knowledgeable employee. Thank you - The Kuttor Family

bjlowery

Dec 18, 2011

We tried to do business at home but not very helpful sales people here. When I phoned Folsom the minute I started talking to sean I knew we could make a deal. Everyone was very helpful. Couldn't have been treated any better. We are telling everyone that askes us about our new truck to please give Folsom first shot at making a deal.Thanks for all you did for us. Robert and Barbara Lowery

campbelld

Dec 18, 2011

This is the fourth vehicle I have purchased from Folsom Chevy. I'm treated great each time I go to the dealer. Sean Sullivan has helped with the last two purchases and goes the extra mile to make you happy. I fully recommend this dealer to anyone looking for a new Chevy. Also my wife walked away in a good mood and that's always a plus. Thanks folsom Chevrolet and Sean.

ldrake1011

Nov 28, 2011

We knew pretty much what we were looking for before we stopped at Folsom Chevy, on our way home to Volcanoville. When we got out of our car, Paul asked us if he could help us in any way. We told him what we were looking for, and luckily they had a used Traverse that fit our bill. Paul helped make the final buying process very comfortable, even though it made him 2 hours late for his dinner date with his fiancee. Sorry Paul!! He made it fun to buy a used car. THANKS PAUL P.S. Scott was also a big part of the pfocess, and did a great job of doing what needed to be done to get the deal done.

jen5011

Nov 26, 2011

I loved my experience with David S. and folsom Lake Chevrolet. It was awesome and I want to thank him for the help and time that he gave me and my family.

marcahenry

Oct 30, 2011

Great dealer experience. Found a truck I wanted, worked a deal and was very happy with everything. Staff does not fluff the product or BS you.

svargas55

Sep 17, 2011

After searching and dealing with multiple dealerships, Folsom Chevy, Sean Sullivan who sold both vehicles to me provided great service when purchasing my new 2011 Silverado 4wd crew cab & my 2009 Chevy awd Traverse. Sean Sullivan, Lead Sales Manager, Finance Department as well as other team members of Folsom Chevy were very professional, honest & helped me achieve my purchasing goals on both vehicles for both my wife and I. I, Skip Vargas as well as my wife (Carolyn Vargas) have already highly recommended Folsom Chevy to our friends and family as well as informed them of the great service/purchasing experience Folsom Chevy provided to us. Thank you very much Sean Sullivan & Folsom Chevy team, you have made both my wife and I very happy with our purchases. We will continue to recommend Folsom Chevy to everyone we know.Thank you againSincerely,Skip & Carolyn Vargas

ynotracing2221

Sep 10, 2011

Folsom chevy and it whole sales team made our new car purchase a wonderfull experiance. I would highly recommend them to family and friends. They made us feel comfurtable through the whole proccess. No high pressure sales.

SteffanyJ

Sep 9, 2011

I really dreaded the thought of go to buy a car. Most of the time you walk onto a lot and you get swarmed and feel lots of pressure. We were very happy that nothing like that happened at Folsom Chevrolet. Paul Galvan is one of the coolest car salesman I have had the pleasure of working with. I know when ever we have to buy again the first place that we go will be Folsom Chevrolet.

mamanz

Sep 4, 2011

Upon arriving, I was greeted promptly but felt no pressure to have a salesperson with me while I looked. We sort of knew what we wanted but still wanted to check other makes and models. When we got to the point where we needed answers, Paul was right there. Paul explained that he was fairly new, so he introduced us to a very experienced sales person(I can't remember his, and I don't know why). We came back a few different times, and Paul was always there to assist. I like how they broke down the price showing what exactly we are paying for. They were very clear that they wanted our business, but we never felt any pressure to buy at any time. When it came to financing, the process was smooth with no unexpected surprises. I will definitely go back, because the staff at Folsom Chevrolet are friendly but not patronizing or phony.

dwilkins

Aug 16, 2011

I was very happy with the overall experience at Folsom Chevrolet. Paul Galvan was a great sales rep along with Becky O'Leary in the finance office. I enjoyed working with both of them and would go back in the future.

BIG DADDY 1

Aug 12, 2011

This is our second new vehicle purchased from Folsom Chevrolet. Sean is very knowledgeable about the products he sells and is very personable. I would definitely recommend Sean and Folsom Chevrolet to my friends and family. This was by far the most pleasurable experience we have had purchasing a new vehicle. Sean and Becky should be commended for their knowledge and friendly manner.

roman bogach

Aug 7, 2011

Great people.Timothy was great. He even wash the van himself and made the van ready for me.I think he was worked over time just to make everybody happy. Thank u.

AMITUANAIS

Jul 4, 2011

BRIAN AND BECKY STAYED 2 HOURS AFTER CLOSING ON SATURDAY NIGHT TO HELP US BUY OUR TRUCK.BRIAN GOT US THE TRUCK WE WANTED FOR THE PRICE WE WANTED, NO HAGGLING EITHER!!WE WILL BE LOOKING TO REPLACE OUR OTHER CAR WITHIN THE YEAR AND FOLSOM CHEVROLET WILL BE WHERE WE START OUR SHOPPING NEXT TIME......THANK YOU FOLSOM CHEVY

bill1sandy2

Jun 23, 2011

Great buying experience. There was no pressure by anyone. It was a pleasure workingwith the sales staff. I would recomend this store to anyone interested in buying a new car.

Steve Wong

Jun 15, 2011

In this age of the American "service" economy, it is all too rare to come across truly professional sales and financial people, who take the time to understand their customer's needs and then make the sincere effort to accommodate them. Our dealings with Folsom Chevrolet have consistently given us a remarkably pleasant and satisfaction filled experience in the past, and this recent transaction did not fail to meet those expectations.Fred Sahami was an excellent sales representative, taking the time to understand what we were trying to accomplish, and then following through to the end of the transaction, while making us feel quite at home. We never encountered any undue pressure, and always felt he was acting in our best interest.The same can be said of Becky O'Leary as she guided us through the finalization of our paperwork. She also was the true professional, and left us assured we had come to the correct conclusions for our needs.We remain impressed with an excellent organization, and look forward to our continued long, and mutually beneficial relationship - just as it should be.

cgmoreno

Apr 24, 2011

Most enjoyable experience I've had purchasing a car. Really liked our salesperson, Jake Holmsquist and even enjoyed Roger inthe finance office who had a marvelous sense of humor and hammered out the paperwork and financing with our own credit union like a wizzzard. He was incredibly fast. Although, as you know the whole process is way to long. We've never bought a usedvehicle before.

Nila3333

Apr 18, 2011

I just purchased a 2011 Camaro. Marty Neefe was my salesman. From start to finish, this was an absolute excellent experience. No pressure, no trying to talk me into anything, he listened to me and found the exact car I wanted. I would recommend Folsom Chevrolet to everyone.

Michelle.123

Apr 14, 2011

When I first visited Folsom Chevy, Brian was very easy to talk to, too all the info on what I was looking for in a vehicle and I Aldo told him I would give him a call when I was ready to look more into buying a car. He respected that and waited for my call. A couple days later I told him I was ready and gave home some more information. That is when he promptly responded with information about vehicles available, financing questions and other concerns I had. He was very easy to talk to, stayed in contact with me and kept me informed of the status of the car purchase. When the car was delivered to the dealer, Brian informed me and held the car a full day until I could meet him there. Marty then finished the deal by conducting a test drive, going over the financial part of the purchase and easing my mind while we waited for the deal to close. The entire experience was the best car buying experience I have ever participated in. Everyone was considerate and not pushy (like traditional car salesmen).

Oldguy1

Mar 25, 2011

Folsom Chevrolet made buying a car very easy. The salesman was very knowledgeable, friendly and professional. They treated me fairly and had a good selection of new cars to choose from. Great people to work with and a great deal. Fair and honest. I recommended Folsom Chevrolet to a friend who bought a new Chevy 3500.

DE587

Mar 24, 2011

I have dealt with this dealer since I bought this car new from him with one exception when GM sent me to another dealer. I was so disgusted with the attitude of the other dealer that I left before I finished my business and never went back.I met Ron Rosseut when he was working nights around 2003 and was impressed, but did not work with him again until he was assigned to the day shift. I have used him as my primary service consultant ever since. Ron has a friendly outgoing way that makes me comfortable. I believe Ron goes the extra step in seeing that my experience at Folsom Lake Chev. is a positive one. I am one of those people who get very upset the minute I set foot on a car lot. In the past my experiences have been bad. The greeters act like I am stupid, will not listen to what I say, expect me to sit still while the different sales personal run roughshod over me. This also been my experience in shops and parts dept.Folsom Lake Chev. has been a breath of fresh air. It's people set a high standard. I and others whom I have talked to have come accustom to this treatment.

Shadyrepairs22

Mar 19, 2011

On March 2, 2011, I scheduled an appointment with Ron to have a diagnostic done on my 2001 chevy camaro Z28. I brought the car in and Ron requested I leave the vehicle overnight in order to hear what the engine sounded like when first started because he couldn't hear any noises coming from the engine. When I contacted him the following morning he said my engine was totaled and I needed $6,000 for a new LS1 engine. He said he could hear two rods knocking due to neglect by not having enough oil in the car. I told him 'I HAVE ALWAYS HAD THE OIL CHANGED, THAT THE ENGINE HAS NEVER KNOCKED, IN FACT, IT ONLY HAD 77,000 MILES AND I HAVE NEVER HAD ANY PROBLEMS WITH IT. He said you will either have to pay $6,000 or $40,000 for a new car. I asked how long would I be able to drive the car, he said it could blow at any time and to leave the car with him and he will see if he could find a used engine. I became very upset stating I am disabled and on a fixed income and couldn't possibly come up with that kind of money. I decided to pick the car up. When Ron walked me back to the cashier, he told the cashier "She blew up her engine and now she wants to just take it home". I couldn't believe my ears when they brought the car to me. It was knocking so loud, there was metal scraping noises from under the car when I tried to turn the steering wheel. I asked what did they do to my engine!!! Ron didn't respond. I said I would have to have it towed, and Ron said "you might as well drive it, it can't get any worse".I would appreciate it if you could have my engine fixed/use another repairer to fix the problem within 30 days. I rely on my car for transport and apart from the inconvenience, this problem has also caused me to incur additional costs i.e. towing and rental car expenses (I have receipts).The reason for the negative ratings I have given this dealership is my deceased father bought his Silverado Truck at Folsom Chevy and he used to always have it serviced at Folsom Chevy. If he were alive, he would be so disappointed on how I've been treated and how much the professionalism, concern for the customer and the treatment of the customer's vehicles has declined.

kbeck

Mar 15, 2011

I recently purchased a Nissan Altima from Folsom Chevrolet and I would like to acknowledge the excellent customer service that I received. I was truly impressed by the professionalism, courtesy of Isaiah Patterson, David Shirley and Becky O'Leary. On my test drive Isaiah was very informative and knowledgeable about the vehicle. He answered my numerous questions with such a positive attitude, that it made me feel at ease. As a result, I was able to really concentrate on the test drive and how the vehicle was performing because I didn't feel rushed. Upon returning to the dealership, I didn't have to wait a long time to finalize the paperwork. I found that Becky O'Leary was also very informative and patient. The manner in which she processed the paperwork was impressive. She was very professional and personable at the same time. The time spent was minimal and considering this was done after work, I was very appreciative.It was so refreshing to be able to enjoy this car buying experience and I would like to personally thank Isaiah, David and Becky!!!! I will proudly recommend others to Folsom Chevrolet!!!!

mikebuilder

Mar 11, 2011

I actually called Jake with a specific truck and features in mind. Within hours he had found exactly the one I wanted and got it there the next day. I also gave them the price parameters that I wanted to remain in and all was done quickly and efficiently.The final sit down with Becky at the financing station was pleasant and friendly as well as professionally done. I will definitely recommend Folsom Chevy to anyone.

mgandy231

Mar 9, 2011

Came in on a Saturday for a test drive. Staff was friendly even though it was late. Worked with Dave who was both friendly and knowledgeable. Called Monday with an offer. Dave worked with me as much as he could over the phone since I live an hour away from Folsom. We reachied an agreement! Hooray! I told him I couldn't make it down till later that evening. Even though he got off at 2 pm, he still DROVE BACK to the dealership and was waiting for us. After going over some of the paperwork with Dave, we worked with Becky O'Leary. She beamed a radiant smile that was so genuine you knew only the truth was passing through her mouth. I personally felt like she had our best interest at heart. After we finished all the legal paper work, I didn't feel like I was promising my first born. I felt happy! Even though it was around 8:30 pm Dave was STILL waiting to help get me acquianted with my new car. He even helped me set up OnStar, go over all the knobs/buttons, and took a picture with me in front of my new whip! Haha. Thank you for the amazing experience. Will definitely bring my future family business here!

jwj

Feb 18, 2011

I ordered a 2011 camaro, so that's why price was N/A rated (MSRP is MSRP no matter where you go). Other than that, things went very smoothly. Sean gave me a test drive, even let me use one of your manual SS camaros (the used ones were autos). I placed the order and the car showed up 5 weeks later (that's faster than most I've seen). I felt connected throughout the entire order (thanks to gmconnects.com) and the car was delivered as promised. Overall, very well done folsom Chevy.On the other hand, this dealerrater.com is TERRIBLE! Folsom chevy would do better to make their own system. Seriously, I have to register to post what SHOULD BE an anonymous review? Just awful.Anyway, good job Sean & Oscar, thanks again.

hofhenke

Feb 18, 2011

My Fiance and I came in right at closing time on 2/16/11, only expecting to look at vehicle rather than go out on a full test drive. We saw a Tahoe that we liked and asked Jake if we could take a closer look. We asked him if we were keeping him from closing and he assured us that we had all the time we needed. He took us for a test drive and was very personable throughout the whole process, answering our questions, telling us about himself and never once did we feel like he was a salesman. Once we got back, we went to talk numbers with Oscar. He was also very personable. He helped walk us through the numbers, worked with us on a price for the car and also my trade-in, to make sure the price worked for us. During the process, we did never felt pressured, we felt that he was being open and honest about everything he was saying.Then comes Roger, the most organized person we have ever met! Even though Roger was working well into his 15th hour of the day, he was very pleasant and happy to be working with us! Roger worked very quickly making the long contract process as short as possible, while still managing to carry on a conversation with us and getting to know us a little bit. Roger was very honest and open when presenting everything to us, which made this part of the process a breeze.All three of them were there until we left (just before midnight). The whole time we were all talking and joking, with us and with each other. The whole process was extremely pleasant for us, talked business when it was needed, and had friendly conversations the rest of the time. Since the sale, I have spoken with Roger and Jake over the phone. They called to follow up with me and make sure we got all the accessories that came with our Tahoe!People always dread car dealerships due to the "pressure" put onto customers by everyone, at Folsom Chevrolet we can actually say we were not pressured at all and had a great experience buying our new SUV!

ftballguy71

Feb 14, 2011

I have purchased 2 trucks and 2 cars from them, 2-3 yrs ago I loved this dealership. As time has progressed ive noticed many changes in there workmanship. I took my 09 Silverado in because the gauges were acting up... when I got my truck back there were broken pieces of plastic all over the cab. I told the service kid to clean it, they did. I get home and noticed my center consul has a crack in it! GREAT! Ron orders me a new one.. got it in and no apology. I let it go, needless to say I wish I didnt. I took my 02 in to get the belts changed.. I just bought a brand new K&N intake filter (the cone) and when I get my truck back I look it over at the shop. My chrome intake was scratched and the cone mesh was dented like all hell! looks like the tech was putting it back on and the screwdriver slipped and hit it. I blew up, and Ron went to talk to the tech and he said he didnt do it. I call the top guy JOE SCHAFFER and what a joke he is. GREAT customer service let me tell ya!! NOT! he told me he is going to get this taken care of and be fixed. Three weeks later, still no word. I will never ever EVER go back to Folsom Chevy, they do not respect other peoples vehicles. John L or Maita is where I will be going now.

ginerb

Feb 13, 2011

Prior to visiting Folsom Chevrolet, my girlfriend and I had visited several dealerships in the last month. Sorry to say I felt I had pretty much wasted my time with them. I have purchased several vehicles in my time and before going to the dealer I already have an idea what I want how much Im willing to spend. Well we were on our way to the Honda dealership to lease a Honda civic for my girlfriend. They have a great deal going on right now so it was perfect timing and the price was right. Anyway I suggested we stop by the other dealership to see if they had any specials going on. Well we stopped by the Nissan place first looked around but no one came out to help us for a few minutes and when someone did come out they didnt know much about the lease program and proceeded to show me a list of vehicles with lease prices. I was like Wow Okay I looked at my girl and said lets go. Well the Chevrolet dealer was right across the street so we decide to stop maybe we would be greeted a little better. As soon as we drove up David Somberg came out to greet us immediately asked us what we looking for, I told him what we were looking for and the price range. No pressure, no one trying to sell us a car that was too pricey. I told my girl this is much more like it, nice guy and he knows his stuff. I'd like to commend David for his professionalism, knowledge and skill. Took his time going over all information, there was never any rush and he made sure we understood everything. He is definitely a people person and his company should be proud to have him as part of their team. I kind of wish I knew someone that was looking to purchase a vehicle I would most definitely send them his way. This man sets the standard and is absolutely superior in his job. Thanks and great job!!!

midnite53

Feb 12, 2011

I loved the dealership the sales people were great. Fred did a fantastic job.Have beed out there a couple of times to look at the trucks,would not go anywhere else.Becky and Steve are great people too. i like the Chevy brand cuz they have everything that car needs :ON Star XM radio and the car has all the features that i wanted. THANS AGAIN FOR THE CAR

Aletheascott

Feb 12, 2011

I really like how Fred help me pick the perfect car he was going all out to make sure I drove off with a car I really enjoyed .I forgather name but the lady that processed the paper work really was great she explained all the paper and went over everything step by step even though it was late and everybody going home she stayed and work everything out and got us a car . Fred was great

hhroseville

Feb 4, 2011

Before going to Folsom Chevrolet, my wife and I visited two other dealerships. Horrible 'in-your-face' hurry-hurry-hurry attitudes ... like an auctioneer. Then we went to FOLSOM CHEVROLET. Wowzers! No pressure, no one in our face. I told my wife while walking the lot, 'this is a nice surpise ... we aren't being attacked' (lol). Down to earth, I'd like to commend BRIAN POWERS for his skill and professional bearing throughout the sale. He may work for Folsom Chevrolet, but he is definately working for HIS customer. Brian is the most pleasant salesman I have ever met out of any vehicle purchase. Even though he may be well appreciated at the dealership, he needs to be commended as an outstanding poster-child representing 'Chevrolet'. If ever approached by a consumer wanting a vehicle, I promise to send them to Brian Powers. This man is a true '5 Star' feature at Folsom Chevrolet -- bar none. Now, onto Becky. There's a person that should be in charge of California's budget. An outstanding communicator with superior organizational skills. Folsom Chevrolet should cherish her presence and even buy the girl lunch. Thanks Becky, you're a flower.Thanks Folsom Chevrolet. I promise a return to you! Best wishes throughout the year.Cliff & Lynn Howe

Mearle D Jones

Jan 30, 2011

Purchasing the Chevy Silverado from Folsom Chevrolet was an easy and pleasant experience, unlike previous high-pressure dealer locations. They allowed us time to look the vehicle over (inside and out) before making their introductions. Fred Sahami was courteous and extremely knowledgeable and pointed out features that we had overlooked. Excellent.

Roberta368

Jan 25, 2011

I had a wonderful experice at this dealership. I was able to buy a 2011 Cruz and they were able to make my car payments $124.00 less then I was paying on my trade in. They were friendly and worked hard for me. I would recommend them to all my friends.

pacificgarden

Jan 23, 2011

WE purchased a used car, expecting an all-day event and the typical haggling. Marty Neefe was our sales agent. He was professional, friendly, and direct. It was a pleasure working with him. I will surely use him, and Folsom Lake Chevrolet, for future dealings.

susieandtheboys

Jan 22, 2011

This was the best and easiest car buying experience I've ever had. I wasn't pounced on when I entered the lot, I never felt pressured, and they bent over backward to meet my needs. Both Brian and Becky took their time going over all information, there was never any rush and they made sure I understood everything. The car was the exact one I wanted with all the features I wanted. This was truly a great experience, I would recommend this dealership to anyone looking for a quality car and a comfortable experience.

crets5

Jan 14, 2011

We are extremely satisfied with our recent purchase of a used vehicle from Folsom Chevy. They worked with us above and beyond to make the deal doable and a good fit for us, including an excellent interest rate on our loan. I felt good about the salesperson we worked with and had a positive experience with everyone we had contact with there, in person or over the phone. Excellent customer service, quality staff, great experience overall.

luciechapman

Jan 9, 2011

I wanted to purchase a new or demo automobile for my wife's birthday, but was dreading having to wade through the normal school of sharks waiting at the entrance of most dealerships. I used the internet contact at Folsom Chevlolet and received a very courteous film clip responce from Steve Rector who invited me to come in and check out the car I was most interested. I did stop in a couple days later and although Steve was not in the store, I was helped by a very friendly Sean Sullivan. Althrough I quickly determined that the car I had in mind for my wife would not be very practical as we often have need for 4 wheel drive to get around. Sean showed me more practable models that I was not even aware existed, but fit her needs. I brought the wife in the following day, and of course she she fell in love with the car. No, the best part is yet to come. The process of obtaining a fair trade in and bottom line figure took less than 30 minutes. There were no hassels, no going back and forth to managers, no high pressure sale pitches. It was an honest here's what we can do, does this meet your needs? Wow!!! Then came the paper work and financing. Becky handled this extreamly professionally explaining all our options. Best of all she even got us a lower interest rate than expected. What a trooper. The entire experience of purchasing our car at Folsom Chevrolet was fantastic. I would recommend this team store to anyone.

baychef15

Jan 5, 2011

right off the bat dave explained the process,and after i explained my finances,he continued to put in work eventhough im sure he wasnt going to retire with the money made on this deal,in my opinion he represented folsom chevrolet,to the fullest,and should be given a raise

edhlandscape

Dec 30, 2010

Good Day, my name is Gus Carcione and I am a resident of El Dorado Hills and the President of El Dorado Hills Landscape & Design. I am taking this time to share my experience about the Folks at Folsom Chevrolet. I have been purchasing vehicles from Folsom Chevy now for over 10 years. We have purchased approximately 7 vehicles during this time. At EVERY purchase, we have received Service that is Unparalleled to any other Auto Dealership I have worked with. The commitment to Customer Service and No Pressure environment are soo welcomed. They always make sure are questions are answered honestly and make efforts to see we are pleased with our purchase. The ENTIRE STAFF, from the Salesman Brian Powers, to the Sales Manager Bob Mayorga, to the Finance Manager Becky O'Leary to the Service Rep Chad H, have provided myself, my wife and our El Dorado Hills Landscape Team Exceptional Personalized FIVE STAR Service.Thank you for continuing to make ALL our experiences with Folsom Chevrolet so comfortable. I have and will continue to refer friends and family to your establishment.Best Wishes for Continued Success........ Cheers..... Gus & Sue Carcione

Chris Cosca

Dec 29, 2010

Becky O'Leary and the other's at Folsom Chevy were very friendly and professional. I bought a new Chevy Tahoe for my wife as a Christmas present. They delivered it to me on Christmas eve and made it a wonderful surprise for my wife. The whole process was a breeze. A great deal and great service. I'd recommend them to anyone.

rexmel7

Dec 12, 2010

Our salesman Matt Campos was very cool! Made an appointmentw/ him after calling dealership and inquiring about a specific vehicle. As soon as we pulled up he greeted us, had the Equinox ready to show and test drive. Knew what I wanted so in we go for the dreaded negotiating. However it wasn't that way at all! No hassle really! Made Matt aware of all my terms. Oscar came back and after a small snag in my credit report (which they let me straighten out) he made it happen. Now off to the finance guy, Roger, who worked like a busy little beaver to get me out of there quickly, while maintaining accuracy and thoroughly explaining everything.

elliex01

Dec 5, 2010

I emailed a request to this dealer around 10 on Saturday morning 12/4/2010, in just a few minutes Marty called me back about my inquiry. We talked about what I was looking for and we made an appointment for later in the afternoon. When i arrived, he met me as as I got out of the car and proceeded to show me the car I was interested in. We went for a test drive, returned and we started the process for me to purchase the car. A few hours later and I was driving away with the car that I wanted at a fair, negotiated price. Marty, Bob and the Becky made my shopping experience the easiest that I have ever had purchasing a car, ever!Thank you,Earl Elliott

DinoGibson

Nov 28, 2010

My expeirience at Folsom Chevrolet and its sales staff (Jake Holmquist, Oscar, and the finance manager) was nothing but headache free. Not only did they stay open late and provide me with an imaculate truck, but they made the whole ordeal of buying a vehicle hassle free. In the future I will definitely take my business to Folsom Chevy first before my local dealer. Thanks Jake.Sincerely,Dino Gibson

bobprius

Nov 17, 2010

In and out in less than 90 minutes and that includes the test drive. This was my first stop in shopping and I didn't expect to be buying, but they made me an offer I couldn't refuse. When I buy another car I will definitely go to Folsom Chevy. Great experience, thanks guys!

redleo73

Nov 8, 2010

Tyler and Becky were WONDERFUL!! I have not the best credit and Becky worked completely within my payment range. Even though I was buying a used Ford Focus, they never once made me feel like my business was not worth it. I felt that my business was valued by everyone involved. Thank you!

sanchez2656

Oct 30, 2010

Last week we went to Sanburg Chevy in Lodi and didn't walk away with a car, But Folsom Chevy went out of there to help us. Great Place to buy a car!!!!They worked very hard to find us the best rate possible. They had a great inventory and was willing to show us what ever we wanted to see.BUY YOUR CAR HERE!!!!

tyronem

Oct 30, 2010

Danniel was a very pleasant and knowledgeable sales person. He did all that could be expected. I had a concern with a safety item which the sales staff was un-willing to fix until a week later and proof from 2 independent shops confirmed my concern. It took 2 extra hour long trips to their dealership for the service writer to actually take the care and concern that should have been handled prior to the car being put on the lot for sale. Ultimately they came through, but the customer should not have had to put so much effort in to it. Thanks to daniel and the service writer.

dantedhiggins

Oct 21, 2010

I had the best experience with Folsom Chevorlet then any dealership I have done business with. The excellent customer service that I received from Tyler Shupe has made me a loyal customer. Everyone that I did business with including sales manager and finance manager were very friendly. This is my very first chevorlet car but my husband has always owned a chevy. I am very pleased with the Malibu and do not prefer any other vehicle.

rdsully

Oct 17, 2010

After looking long and hard for the right truck, you had it at the right price and gave me a fair deal. GREAT people to work with, very low key but profeshional. The way it should be. I have an extensive automotive background and know how it should be done. Robert Downey was excellent!!!LONG LIVE CHEVROLET!!

golfpro1

Oct 11, 2010

We had a great experience at Folsom Chevrolet. Marty was very knowledgable with the specifications about several cars we were looking at. He has a great sense of humor and was able to answer all of our questions thoroughly. After the sell he continued to point out different features on the dashboard to us and gave us a few tips about using Onstar. When we arrived in our neighborhood our friends were eager to look at our car and hear our story about the cool car we bought from Folsom Chevrolet. We recommended everyone to shop at Folsom Chevrolet for a car, because we were treated so well, and got a great deal!

johnwo3

Oct 10, 2010

Purchased a used GMC Yukon XL; sales team was friendly and honest, did not waste my time, and this resulted in the easiest dealership car-buying experience I have ever had. A friend of mine told me about this dealership; I would suggest them to anyone.

pdwhetzel

Oct 6, 2010

Started off on Friday 01 Oct with Fred who showed me the Equinox. Told him I'd get back to him. Went by Sunday 03 Oct and talked to David who showed me the Traverse. My wife was impressed. Went inside to get a brochure, met Mike who told me "they" don't print brochures any more. Asked what I was looking for and told him my wife and I were impressed with the Traverse, told him what I was willing to spend on a new vehicle and he came back with a price that was in the ball park. Told him I would return either Monday or Thursday/Friday. Went back Monday 04 Oct, got with David and took a test drive (both me and my wife). Bought the car right then. Additionally worked with Keith on the final sale paperwork. Entire experience was hassle free, as far as possible in this day and age with the endless paperwork, but Keith explained every piece of paper. Went back on Tuesday, 05 Oct and got the "nickel" tour of our new vehicle from Fred and we were on our way with a very beautiful piece of machinery. Thanks to all.

KsBernal

Oct 3, 2010

overall my experience was excellent, I had a hard time parting with my old car as a trade in as it had a sentimental attachement for me. I would have liked lower payments and more accessories, but I am happy with the car I bought. David and the rest of the team were very friendly and great to work with. They were very helpful and more than happy to do everything they could for me.

jaredleisure

Sep 28, 2010

I went to a couple other dealerships in sacramento...including Paul Blanco dealership (which is supposedly supposed to be good for people who are really upside down in their current payment...or at least thats what they advertise), and i also went to carmax (i was making payments to them for the car i was driving and trying to trade in). You would think being a current customer of carmax at the time that they would go the extra mile to try and help me in any way possible to get into a truck, NOPE....WROOOONG!. It was almost an immediate shutdown at carmax, and the guy i talked to at Paul Blanco said that if i did a VOLUNTARY REPO and did their CREDIT TECH crap!!! that i would be able to get in a new car...but then again my credit would be ruined for 7 years as well as my wifes credit (she was my cosigner for the car). When i was turned down at Paul Blanco the guy said and i quote very specifically "anybody who said they are going to finance you is full of crap". Well Folsom Lake Chevy stepped up to the plate and hit a freakin home freakin run! Im so glad i got to go here and experience what a REAL REAL REAL REAL dealership is supposed to be all about. They were willing to work with me no matter what. Like it was their job to get me in a truck and not my job to try and convince them to let me get in a truck, and thats the key difference right there. Ill write the sentance again...Like it was their job to get me in a truck, and not my job to try and convince them to let me get in a truck. The sales dude, the 2nd manager guy, and the finance guy...1087516234067 thumbs up from me! I wish everybody would go to all these other crappy places first then goto Folsom Lake Chevy and you will IMMEDIATELY notice the difference. Thanks so much guys...now let me wipe these tears from my eyes and get back to work.

parker_w

Sep 23, 2010

2007 Impala with 98,000 miles. Transmission was slipping intermittently when starting out from dead stop. Chad and Leon did a great job troubleshooting and finding the problem. They had the parts in stock and were able to fix my car the same day. They replaced the Valve package under warranty at no cost to me. In addition I was impressed with the Dealer's waiting area. They had a laptop station which made it possible for me to work while waiting for my car to be repaired.

hydro

Sep 6, 2010

We enjoyed buying our new Chevy pickup from everyone involved there at Folsom Chevy. Jake Holmquist was very friendly and kept us entertained while we were waiting to be approved for our truck. He was very knowledgeable about all the incentives and options on the truck. Probably the friendliest and least pushy of any sales person we've came across. Thank you again Jim & Susan Gragg

ry_school

Sep 5, 2010

The sales team was very friendly and knowledgeable about the vehicle that I bought. The sales management team was flexible on price and we eventually came to terms with a number that I was comfortable with. We were able to find other non-advertised incentives to bring the price down, such as, Toyota owner rebate and Golden 1 member pricing.

lerod

Sep 3, 2010

This was probably the best experience in my 55 years of experience in purchasing a new vehicle! Everyone that I had contact were courteous, helpful and very enthusiastic about their product. I applaud this dealership and am looking forward to years of interaction in the future. Thanks for such an exceptional experience!Sincerely,Len and Ruth DightonP.S.The only criticism we have is the lack of a Brochure having details and descriptions of the several Traverse models available, including standard and optional features for each. This is a Corporate problem GM needs to deal with.

sandybarrett

Aug 31, 2010

I purchased a used Mini Cooper. It was evident Folsom Cheverolet was not familiar with the particulars with this vehicle. They did follow through, but a few too many steps to make this happen.I rated this lower due to the number of visits that had to be made and when I purchased an extended contract I agreed to a term of 18 months for a monthly amount of $132.22. I then received a copy of my signed contract with the monthly term highlighted, crossed out and a new amount of 15 months added in. Also, the amount was highlighted and changed from the agreed upon amount of $132.22 crossed out and changed to $158.66. I question the legality of this action; no input was made other than the change via mail. when I called Folsom Cheverolet to question it, my only option was to cancel the extended contract. This was not an option in my opinion since we were in the process of using the extended warranty. I also question having to use the extended warranty when I was within the 30 day original purchase date. By using this contract, Folsom Cheverolet was paying for my $200.00 deductable; which was mostl likely less than what the service that was being covered would have most likely cost them; Neillo Mini Cooper was doing the work, not Folsom Cheverolet. Again, I question the ethics and legality of how this contract was changed without any prior approval from me.

Lrpink

Aug 24, 2010

By far the best car buying experience ever! No pressure to buy and salesman took all the time necessary to show us every vehicle we were even remotely interested in. After the purchase, we were given a complete orientation of all the new vehicles's features and a tour of the service department. Keith and Brian were very friendly and easy to work with. This is our second new car purchase from Folsom Chevrolet.

randigirl04

Aug 23, 2010

I went in to purchase my daughter a car for college. Marty was very friendly and new that I came in for a very specific car I seen on Craig's list. He showed me the car directly and did not try to pressure me into something I did not want or could not afford. There was only one person in the finance office and Marty kept us company while we were waiting for our turn. I was so impressed to give a Video message from Marty today. My experience was professional but fun and very easy going. I would definately come back to Folsom Chevrolet for my next vehicle purchase.

jessfbess

Aug 21, 2010

Yes! I feel comfortable with them, and they are always very thorough. Dave Somberg is the best salesman I have ever dealt with. Not only does he listen, but he is a people person, and that reflects in the way he sells cars. I would (and have) recommend to anyone who is purchasing a vehicle to see Dave. I thought my budget restrictions would be tough, but the Folsom Chevy team made it happen.

nismoty01

Aug 12, 2010

The overall experience was fantastic i have never had that great of a service from anywhere else thankyou to all that was involved in helping us get the vehicle we wanted. From the time we arrived to the time we left everyone was great, and our salesman didn't make it feel like we were just another customer...Thankyou again to all.

samyoli

Aug 2, 2010

It was a completely enjoyable experience from start to finish. These folks are great. We will always highly recommend them and the dealership. Marty was very knowledgeable and took the time to explain the vehicle thoroughly. Keith also knew his job very well and made the process enjoyable.

tnckell

Jul 26, 2010

The Folsom Chevrolet team was awesome! After having the run around at a close by dealership we left and automatically went to Folsom Chevrolet. Marty our sales man very helpful as was the rest of the Chevrolet team who stayed late. Needless to say we got an nice car all with the Chevrolet team's help and suggestions.

sean2504

Jul 25, 2010

Great customer service, with constant communication. Chad handled the complications of a hard to find part and an extended warranty very well and kept me in the loop the entire time. I work in an industry where client service is the most important aspect of what I do, and it is a rare find. Great job!

Okeconn

Jul 23, 2010

We visited other dealers and came back to Folsom Chevrolet as they went over and above to make certain we got the make and model new car we were looking for. The sales manager was able to get us the best deal for our money. We found all the employees to be extremely helful and the car salesperson spent a great deal of time with us to make sure we were pleased with our purchase. We are extremely pleased with the vehicle and extremely pleased with our experience at Folsom Chevrolet.

kim

Jul 21, 2010

This was by far the easiest and most enjoyable experience I can remember in purchasing a car! Warm, friendly, fast, fair and an overall a very memorable expereince - especialy since is was the first time my 18 year old has ever purchased a car! Thank you team ~ you are simply amazing and I will refer hopefully many to you in the future!Warmly Yours,Kimberly Foss EricskonMadison Erickson

SilverFox1

Jul 9, 2010

I've been a customer of Folsom Chevrolet for about seventeen years. I have purchased and/or serviced 6 different cars and trucks with them over the years. When I need my Silverado 2500HD serviced, I go to Folsom Chevrolet and specifically work with Sandy Smith. When Sandy is not available I have worked with other Service Consultant's and have always received great service. As I said before, Sandy is my go to guy. He has always provide me with excellent service and keeps me informed as to the progress of my service visit and provides regular progress updates if a delays occurs. I haul large trailers over long distances and Sandy goes the extra mile to insure that my truck is in top notch shape when I pick it up and hit the road. Thanks again Sandy for keeping me moving on the road safely.

Mknorr

Jul 4, 2010

The entire sale from start to finish was handled courteously and professionally. I recommend Folsom Chevrolet to anyone considering a purchase. Each person was very helpful, answering all of our questions. There was no effort to try to convince you to buy something you didn't want, just a concern to assure that you get what you want.

venegas5543

Jul 2, 2010

I started off very unhappy with Folsom Chevy, I had already driven the other full sized trucks on the market and came in to look at the Silverado to see how it compared with the other brands. The salesman must have been starving because he pretty much pulled a credit app out of his pocket before he even shook my hand and asked me my name, needless to say we left. Luckily Keith goes into my wife's work every morning because when she told Keith what happened he was outraged, and luckily for us he took a personal interest in our experience. After talking with Keith and Tom on the phone, I decided to give Folsom Chevy another chance. Our purchase was not exactly an easy deal for Keith because we encountered pretty much every obstacle possible along the way from financial concerns to credit issues and even the truck we were interested in being sold by another dealership. I think it's funny how things work out, we started out reluctantly interested in purchasing a truck, and ended up buying a truck for me, and a Malibu for my wife. We are both very happy, and love our new vehicles, but I can honestly say that if Keith wouldn't have taken an interest in making us feel at ease, we would have purchased a truck elsewhere. Thank you Folsom Chevy, you have made us customers for life!Update: We purchased our vehicles late at night and the detail crew had already gone home, but Keith is so thorough that HE CALLED US to ask if we would be available in the next couple days to come in and have our vehicles detailed. Great service.

tahoe20072007

Jul 1, 2010

Folsom Chevrolet have great service, workmanship and are competitively priced.Ron Ronsselit in service is very attentive and respectful of your time. He has taken care of my New 2007 Tahoe Z71, since I bought it from Folsom Chevrolet. The best reason to take your vehicle here is they always fix the problems encountered and they always get it right even if it takes longer. I am always satisfied with the level of service and the end product I recieve from Ron and his back room team. They also cater to special requests for example I have always requested Fully Synthetic oil since the vehicle was new (even in a full size SUV) and they have also upgraded the braking system to my own specifications.Defintely would reccomend Folsom Chevrolet and Ron Rosselit in Service if your GM needs any service.

greggs

Jul 1, 2010

I have enjoyed the experience of buying my truck at Folsom Chevrolet. The sales team was responsive to my needs and the communication was outstanding. They listened to what I was looking for and delivered! Customer Service A+I would recommend Folsom Chevrolet to my family, friends and business clients.Thanks again for making my truck purchase a good experience. GreggGregg's Pool Works, Inc

stanspas

Jun 24, 2010

I brought my Corvette in for service because the Air Bag Trouble light was coming on occasionally. Sandy took all the information required by telephone when I made the appointment. When I got there all the paper work was done and I was on my way. When I came back to pick up my car, it was washed, looked great and performed great. What more could you ask for!

Vavricek

Jun 23, 2010

I've been a patron of Folsom Chevrolet for the past nine years. When I need my Chevrolet serviced I go to Folsom Chevrolet and specifically request Service Consultant Ron Rosselit. I'm sure the other Folsom Chevrolet Service Consultant's do a fine job, but why bother when Ron is there. Ron is the real deal. Ron is consistent in providing customer service, excellent repair service, and ensuring all my needs are met. Thank you Ron.

boatdoctor

Jun 23, 2010

I have bought 3 vehicles in the last ten years from this dealer and have had them do the maintence and warranty work. The have always been upfront and honest with their time, cost, and consideration for my buisness and I think they have gone out of their way to accomodate me every time. I will continue to take my buisness there and to recommend them to freinds and family. My most recent exsperience was with Chad Heitmeyer going to bat for me on an ongoing issue that was out of warranty. He followed through on my behalf and got the problem handled under warranty. Thanks Chad and I really want to say THANK YOU for taking such good care of my fleet vehicles. Gary at Classic Craft

fsilva

Jun 22, 2010

Hello Folsom Chevrolett and others looking for fantastic service,Although most of us are experiencing negative changes such as lay-offs, loss of jobs, as well as polite and respectful customer service, Folsom Chevrolett keeps moving forward in a positive direction. In spite of the economy, Folsom Chevrolett has focused on their customer service and continues customer service excellence. Recently I called their Service Dept. to have a few things serviced. I spoke with Ron and he handled everything quickly and conveniently for me, not to mention that he is such a joy to talk with. I felt that I have known him a long time and his humor is so entertaining. thank you Ron and the driver who drove me home, I'm sorry I remember his name.Frances Silva

bbetts2000

Jun 20, 2010

Rob and Bob worked with us to get an excellent price on our used pick up truck. There was no pressure and they were great to work with! They explained the deal with us without any problems and they worked out a deal that was what we were looking for. If you plan to work with Folsom Chevrolet look up Rob in sales. He is very professional and easy to work with. We with cretainly recommend them to our friends!

Lynnart

Jun 18, 2010

I highly recommend this dealership especially for the service department. When I want my vehicle serviced I ask for Ron Rosselit because of his great customer service. He is very punctual in scheduling appointments and getting your car back to you in a timely manner. Ron communicates clearly with his customers about their vehicles status. He makes sure you are given a ride if needed when your vehicle is being serviced. Ron lets you know up front if there are any unforeseen issues other than what it was brought in for. I really like this so I am not surprised when I come to pick up my car. Ron is definitely an asset to the Folsom Chevrolet organization. Thanks Ron for your honesty each time I have my car serviced.

fsilva

Jun 4, 2010

I had an unusually pleasant experience purchasing my car on 5/31/10. from the moment I arrived I was treated as if was a very important customer all through the process. it was unbelievable to say the least!!! Fred Sahami treated me with compassion and respect. Roger Kan who I signed papers with was obviously skilled and 100% prepared when it was time to sign all the papers. I research for days to find the right car for my needs and my priority was comfort and price, the economy has affected me along with every other American. I kept returning to Folsom Chevrolet as they were very happy to meet all my needs and they listened to me when I explained what the needs were. other dealerships pretended to listen to me and they attempted to sell me a car that was not going work for me; I felt ignored at these places. I would like to recommend Folsom Chevrolet to everyone who wants to purchase a car and reassure women especially that they can feel comfortable purchasing a car alone here; the whole staff there is honest and has you in mind every step of the way. AWESOME JOB FRED!!!!!!!!Your friend, Frances