Used Cars for Sale at Lithia Honda of Medford in Medford, OR

Sharon Swartsley

Jun 16, 2016

The Lithia Honda of Medford service department was wonderful.The Service Advisor, Ken Thomas, was very attentive to my needs and making sure the problem was solved.

Angela Reese

Jun 12, 2016

I purchased from out of state, so there was a little more leg work in addition to the very specific requests I had for the vehicle I wanted to purchase. Clenny White took his time with me and found a me a car that fit my needs at the price without pressure and in a professional way. We got everything pre-approved as far as financing went (at a great rate too!) and I was in and out of there within an hour. I highly recommend him and the dealership. I can honestly say that I am looking forward to my next purchase there!

Roberta Brown

Jun 11, 2016

Great customer service. Quick and helpful. Waiting area clean, comfortable and full of hot coffee and donuts. Wifi available and easy to connect to. Was able to get my work done while they did their work. Overall a pleasant experience.

Debbie Lindley

Jun 8, 2016

Easiest time ever buying a new car & a much better experience than in years past.

Fred

Jun 7, 2016

Greeted with a smile and how may I help you. And it went up hill from there !

Leslie Miller

Jun 7, 2016

Our 2017 Honda Accord was towed from Hornbrook to Lithia Honda. Exhausted and frustrated Lithia staff was calming, and diagnosed the problem within a few hours. Dreading a hefty bill, we were grateful that the repair was simple and easily payable. Your professionalism is greatly appreciated.

Mark Camarota

Jun 6, 2016

Lithia Honda has brought my faith back in car dealerships. Bruce Abernathy is the most friendly and knowledge car sales men I have ever had the pleasure to deal with. He made sure that my iPhone was connected to the car and working. And we all know what a pain that is to do by yourself. But the best part of my experience for me was when it came to the registration part of the 2016 CRV EX.I am a retired disabled United State Marine. I have disabled veteran plates from Oregon DMV. They are permanent and there is a onetime fee of $88.00 for life. When you sell a car they go to the next car and its a hassle to transfer the paper work ever time except this time. The dynamic duo of Marci & Tonya in the office at Lithia Honda made that process painless. They did all the paper work and even filled out several forms for me. All I had to do is sign them. I have the CRV EX for three years on a lease. I cant wait to see the team back at Lithia Honda again. Thanks Guys.Mark CamarotaUSMC Retired

Heidi and Jason

Jun 4, 2016

We had a wonderful experience buying our beautiful new Honda Accord. Daniel was the best to work with. There was no pressure, just kindness and patience. He made the car buying experience enjoyable. Thanks Daniel!

Jaqueline De La Cruz

Jun 4, 2016

The sales associate Carlos Zamora who sold me my new Honda Pilot was very detailed in showing me the features of the car and was very helpful explaining how to use the sensing feature. Carlos did not make me feel pressured into buying he has been the best car sales man who has sold me Car. The experience has been awesome I will only buy Honda vehicles!

Shannon Wright

Jun 3, 2016

Billy Day is the best! He is very friendly, kind, and also very knowledgeable about the cars he sells. He answered every question we had and offered interesting comments. He is patient, and never pushy. Very likeable. Very helpful. Great salesman. Wonderful person. Remember the name: Billy Day.

Jim/Monica Breedlove

May 27, 2016

Great salesman. Everyone we delt with was super. Will definitely recommend to all our friends. Carlos was exceptionally good. Best new car buying experience ever.

John oxendine

May 27, 2016

Fast reliable service ad great customer serviceThe service facility was the best I have ever been in

Olander

May 27, 2016

Amazing experience. Everyone is extremely friendly and nice. They are really relaxed and do not push for anything. The sales team is very informative and they let you make the decision. Kevin is great to work with!

CJ McConnell

May 26, 2016

Very friendly, courteous and the waiting room was pleasant. My last three cars have been purchased from this dealership.

Andrew

May 26, 2016

Prompt and courteous service. The service advisor, Josh Saltmarsh, greeted me as I walked in and had the service order in my hand quickly. Just routine service and we waited in the lounge. The facility is very modern and clean and it is always a pleasure to come in for service.

Nick

May 26, 2016

Kevin was great. Best car buying experience I've ever had. I'll be back to buy Hondas from him as well as tell everyone I know.

Brittany Arnold

May 26, 2016

Had a great experience at Lithia! Would recommend them to anyone looking to purchase a vehicle. They made the entire process very smooth.

acw

May 21, 2016

Very pleasant used car buying experience. There was no pressure to upgrade.

Robert Block-Brown

May 20, 2016

Everyone was positive, helpful and competent. The work was done within the time promised and explained clearly. Great experience!

William W Parks

May 19, 2016

The Josh the service tech was friendly ,knowledgeable, and quick.

Nope

May 17, 2016

Great experience. Fast service. Always friendly. Clean facility and employees

Pat

May 12, 2016

Thanks so much for your help on getting me into a new car

George Tait

May 12, 2016

I brought my Accord Hybrid for oil change and tire rotation. All fluid levels and filters were checked as well as brakes and tire wear. The filters are still OK after 10 Months operation of this car.

Kathryn Essex

May 11, 2016

I was a guest to Lithia Honda. I live in another town but they graciously changed my oil and did another 15,000 mile service.My dog was welcomed and the time I waited flew by. I will go again when in the area.

Bri Foster

May 10, 2016

The staff was extremely helpful. The completed the repair thoroughly and as quickly as the could. The service technician showed me pictures of the damage to my A/C compressor and explained what was wrong with it. Even though the repair could not be completed in a single day, they still sent the shuttle to pick me up from work/school and drop me off at home, which was above and beyond anything I expected. Thank you for your help!

Mike

May 6, 2016

Billy Day of Lithia Honda in Medford was more concerned with helping me find the right vehicle even if it meant I would have to shop somewhere else. I really came by to view a used vehicle for my daughter, which was already sold. After talking to him about my daughter's needs and also reviewing some bad experiences at other lots while looking at a few vehicles for my wife, Billy agreed that the vehicles I was looking at would be very good choices and even told me where I could shop to get the experience that would satisfy me. By then I was willing to view Hondas vehicle in the same class. I was happy with the vehicle and it performed at the same level as the other brands. Because of Billy, Honda got my business and I hope to do more with Billy. Even after getting the sale and having the opportunity to close another full sale, Billy chose to refer a frien and split a sale with another sales rep. I even told Billy that it would be ok if he serviced the client. Billy is not a salesperson, he is Car specialist, someone who cares about making lasting friends rather than getting every sale, but becaus of his genuine caring personality I'm sure he does quite well selling Hondas.

Crawford

May 5, 2016

Had the tire the next morning and was in and out in just minutes. Excellent customer service by all involved.

Lithia Honda

May 4, 2016

They were very conscientious and responsible when it came to replacing a factory problem with my new car.

Michael Eustis

Apr 28, 2016

Best ever buying/ leasing I have done. I'm 68 so there has been a lot of car purchases,This was truly the fastest & easiest. Thanks Lithia Honda.

Jodi Wells

Apr 27, 2016

The personnel are nice and friendly. The waiting room is comfortable. The service was thorough and fair pricing. I always have my car serviced here.

Maggie Carrillo

Apr 26, 2016

We went down interested to purchase a 2007 Honda Odyssey. We were informed that it needed to be ran through the shop and through the detail department before we could purchase or test drive the vehicle. We looked at the vehicle and told the sales man that we were interested in purchasing the vehicle and to contact us immediately when it was ready for purchase. They called us after we left and told us that their detail guy would be in Monday and they would call us Monday after noon for us to test drive and purchase the vehicle. After we didn't hear from them after multiple emails sent we contacted the sales man and he said that they sold the vehicle immediately after we left as is. They never gave us that option as it had not been ran through the shop. They sold the vehicle out from under us and I will never recommend them to anyone !!!! DO NOT SHOP HERE

C. Sure

Apr 24, 2016

Everything went very smoothly, from shuttle service to the rental car place to the repairs being done in a very timely way. I also appreciate how well informed I was during the process. I knew what was happening and how much it would cost the whole time. First rate service.

Jeanne

Apr 23, 2016

When I take my car to Jiffy Lube they vacuum and wash the windows. I think this should be included in the service.I did find the online appointment system confusing. What is Service A and Service B and why should I care? I depend on YOU to tell me what my car needs to stay in good repair. I'm not a mechanic, I don't want to be a mechanic. Just tell me what you think it needs and I will tell you if I agree or am willing to pay for it. But don't expect me to pick from a menu of services because I have no clue what to pick.

Anna/James Stone

Apr 23, 2016

We were in the area, was looking for a car to buy!!Never owned a Honda!! Always a Toyota person!! Previously owned a 2010 Toyota Camry!!We looked at this Honda sat in it!! Felt so amazing!!We bought it!! I was so impressed how easy it was to buy it!!Have no regrets!!Anna /James Stone

Cheryl

Apr 9, 2016

I was helped right away and the oil change and tire rotation were finished in less than 45 minutes.

Jeff

Apr 5, 2016

Service Representative was very courteous, friendly, and was able to answer any and all questions I had. Service performed without any issues. Very clean facility. Highly satisfied.

DAVID

Apr 3, 2016

There was a recall on my new car and the service department handled it professionally and efficiently.

Melissa Merryman

Apr 1, 2016

I was surprised during the meeting with the finance representative that the final price for the life time oil change that was agreed upon during the negotiation process was not the final finance price I paid. The final price was $50.00 more than what was agreed upon. I understand that prices are not final until the meeting with the finance rep, but it would have been a 100% positive experience if I had known that the price during the negotiation process was the same as the final price.

Albert and Valerie Lepage

Apr 1, 2016

This was our fourth purchase of a new Honda. Thank you for making this a great experience.

Tammy M

Apr 1, 2016

Tony Rios was amazing! He had us in and out in a short time with exactly the car i wanted and for a great price! Great sales team and love the new building. I will definitely be returning for any of my future car needs to Lithia Honda.

Natalie S

Apr 1, 2016

Great customer service, my husband and I did not feel pressured at all. We felt we got a great deal on our new Honda and we would definitely recommend this dealership to a friend or family member!

Patricia Finch

Mar 27, 2016

I went to my dealership because of a leaking air in my tire. We talked about the next step in the process of what was happening. The tire would be checked for what was causing the leak and they would see if it could be repaired. I was shown the screw and also a picture of the screw in the tire and lo and behold it was repaired and I was able to be on my way. My Service Advisor checked back with me along the way so I knew how much more time it would take to correct my problem. I was very pleased with the courtesy and helpfulness shown to me!!

Brenda Chadwick

Mar 26, 2016

We got a car its nice the kids like it also would be nice for the place to be more kid friendly. The guy that helped use very awesome he dident turn his back on my autistic 16vyear old he played and talked to her that made our experience much more better

Rich Carlson

Mar 25, 2016

Great service. Very quick. Could not be happier. I have a life of the vehicle oil change. They have honor their commitment every time with good service. I appreciate that very much.

Shannon Downey

Mar 25, 2016

How many times can one say she enjoys going to her car dealer for service. The folks at Lithia Honda are wonderful. The facility is bright, airy, comfortable, and they just exude a sense of service and hospitality.

ButterCup

Mar 24, 2016

I dropped my car off for service that would take about 2 1/2 - 3 hours. The service representative came out to meet me when I got out of the car, he was aware of my appointment and had me checked in in no time at all. Two hours later he called to let me know the car was ready. The service reps at this dealership have always been friendly and efficient and have never tried to "sell up" additional service that was not needed.

Diane Lomasney

Mar 22, 2016

Pleased with our purchase & the way we were treated.

Susan

Mar 22, 2016

I didn't have an appt. for my oil change, but I was out of there within 30 min. The guys are great and very helpful.

Jerrica

Mar 20, 2016

Got the car I wanted. For around the price I wanted. Good salesman.

Christine

Mar 19, 2016

The Honda staff is friendly and professional. I waited while the service was done so I was able to enjoy a bit of TV, a donut and coffee, and a comfortable chair while I read my book. Thankfully, the service technician didn't mind removing the country mouse nest from the engine compartment. At least the critter had eaten any wires or hoses!

LYNN AND JOHN SPILLMAN

Mar 18, 2016

Billy Day was very accommodating and worked hard for me, it was a pleasant experience.

Carol Adams

Mar 18, 2016

Another pleasant visit to Lithia Honda.... Sixteen years of great service on three Hondas!

John Almaguer

Mar 16, 2016

I have been very happy with the quality of service I have received from Lithia. We have two Hondas and have never had a bad experience with thm.

Eva Sluga

Mar 16, 2016

Our sales guy, Garret was great! He kept me updated and I really did appreciated his knowledge onthis car. It's been 16 years since we have bought a car, and we have enjoyed owning our Honda Accord. Thank you Garret!! Having fun driving the New Honda Civic 2015.

Greg

Mar 15, 2016

Fantastic experience , start to finish all personnel were amazing

William Whitt

Mar 15, 2016

This experience was a piece of cake. it was my wife that wanted the car - she went into the dealership asking specific questions. Once the questions started coming the salesman started dealing with her direct - even though I was standing right there. In the past, at other dealerships, the salesmen have stopped talking with my wife and started speaking directly to me. It was a breath of fresh air that they treated her with respect and never once disregarded her as "ignorant" say. The place was new and clean - overall if was just a easy experience!!

Kristi Bean

Mar 14, 2016

I received great service, person was professional and timely and thorough..

Jeffrey A. Mundell

Mar 14, 2016

I did most of the shopping on line to decide where to buy and had taken care of most of the questions before entering the dealership. The time I spent at the dealership was easy to do the sales staff were helpful and cordial.

AlphaOmega

Mar 13, 2016

Plain & simple, express services done right the first time!

Nate

Mar 13, 2016

the best dealership I have ever been to. Thank you Jared and others for the best sales experience I have ever had! I wasn't pressured, and everyone there felt like family :)

Chris

Mar 13, 2016

Lithia Honda always gives me top notch service! Personnel are always courteous and helpful from the moment I check in until the job is done. The proof is that I have purchased three Hondas from them in the past ten years and have had all serviced there as well.

Lydia

Mar 12, 2016

I was very happy to have had a pretty easy experience at Lithia Honda, where Shannon Egbert took great care of me. I got a great deal on a 2016 CR-V and I love it!

Jean Jackson

Mar 11, 2016

Always a great experience and competent repairs. Ken was very nice and helpful, as was everyone else I spoke to there.

Gary Reed

Mar 10, 2016

Both Jarrod(JT) and Mark were excellent to work with. Met me part way on the deal as they should have and then followed it to the end with great concern. Both are a great example of what a car dealership should employ to deal with their customers.

Stephen Howard

Mar 10, 2016

The express lube at Lithia Honda is very convenient. I was in and out in no time at all and the customer service was outstanding.

Donna Smith

Mar 9, 2016

Service was great in and out in a flash. I'll be back. Thank you Ken.

Cedric Marsden

Mar 9, 2016

The service was prompt, polite and easy. I enjoyed the marvelous new services facility at Lithia Honda. I was waiting just 22 minutes as my new '16 Accord got an oil change. Having Internet access and coffee available was a really nice touch .... Thanks Guys !

Kathy Walton

Mar 9, 2016

Tony was very helpful and informative about the vehicle I purchased. All my questions were answered I felt honestly and completely. His friendly personality plus knowledge of the vehicle I bought made me feel quite comfortable and confident that I made the right purchase. I will refer friends or family to Tony should they choose to purchase a new vehicle in the future,

Anna

Mar 9, 2016

Very friendly, professional and efficient. Overall great experience.Thank you

Dana V.

Mar 8, 2016

Working with Billy Day was great, very nice person to deal with. I bought a new 2015 honda civic and was expecting many hours of sitting and waiting but it went very fast and before I knew it i was driving out in a new car. Thanks again billy I appreciate it.

Trisha Pivaroff

Mar 3, 2016

I had a great experience. Ken was very professional and helpful!

Doreen Simmons

Mar 2, 2016

Great customer service. Accommodated my schedule and the fact that I was out of the area during part of the time we were processing the paperwork.

Anthony Fanelli

Feb 29, 2016

Overall clean facilities, Jayson Wolgamott provided excellent customer service.

Billie Jo Osborne

Feb 28, 2016

Clenny was a wonder to work with. He didn't pressure me and took his time to show me everything. The only thing that could've been better is the guy getting it ready just sprayed it off with water and now there's water spots on all the windows. It could've been washed and dried and the windows cleaned inside and out,(to get the sticker goop off) but that had nothing to do with the salesman. I would recommend him to anyone.

Sheila Khalov

Feb 28, 2016

My car was fixed. Both my car and I were well taken care of. It couldn't have been any better.

William Landis

Feb 27, 2016

Great job and very fast service. Staff was friendly and took the time to explain in detail the service provided

Todd

Feb 26, 2016

Grant experience. I didn't have an appointment but they got me in and out quickly. Will use them again.

Phyllis Sutton

Feb 26, 2016

Excellent Service - got me in and out so I wasn't late for work - thank you!

Chester Funderburg

Feb 25, 2016

The service department at Lithia Honda did excellent job.

Dustin Kaiser

Feb 25, 2016

Went to the service center and walked out with a new car. Totally unplanned. I'm a salesmen myself so I give props to Tony for being able to sell me. I'm not easy.

slozier

Feb 25, 2016

The employees are very friendly and knowledgeable. The service was quick and thorough, and the wait room is comfortable. Providing TV, coffee, and doughnuts was a bonus.

Kelly Rogney

Feb 25, 2016

I'm typically very happy with the service at Lithia Honda...I have been bringing my Honda Odyssey there for service the past 10+ years. Everyone tends to be professional and accommodating..thank you.

Zimryah

Feb 25, 2016

Thank you for the quality and friendly service as always.

DenSob

Feb 25, 2016

Very quick service. Staff was very pleasant and accommodating. The new facility is comfortable and modern.

Shane Richard

Feb 23, 2016

Awesome sales experience! They went above and beyond to make it as simple as possible.

Laura Love

Feb 15, 2016

Always treated great!! I love everything about this place except some of the prices are too high. I need brakes done and it will cost just as much as the tune up and valve cover changes did. I don't have that kind of money.

Kevin Rafala and Billy Day

Feb 15, 2016

Love the car....a little bit disappointed they couldn't get me the interest rate they promised but enjoyed the experience overall

Fred Lewis

Feb 14, 2016

We were not intending to buy a vehicle but were very impressed by the Honda Accord. Your Salesman (Billy Day) was very informative and helpful. We realized with his help that it was a good time to buy. We love our Accord. We've purchased several new vehicles but I think this is the nicest one yet and the best buying process yet as well.Thanks,Fred & Keri Lewis

Adriann Ribis

Feb 13, 2016

Great job..................................Thank you................................

Lynnette Dominguez

Feb 13, 2016

The service people are always,nice and very helpful

David Hix

Feb 12, 2016

I began following the announcements for the changes to the 2016 model Honda Civic last year. I have been looking forward to the day that I would be able to obtain one for myself ever since. When I first took a trip to Lithia Honda of Medford I did not intend on purchasing a new car, I merely wanted to get a more personal feel for the internal workings and take a test drive. Shannon Egbert approached me as I entered the lot, and was very helpful from the start. He took me to the car I was looking for, explained the new features I didn't know about and took me for a test drive. He was very helpful, and made the entire process a breeze. When I told him I wasn't exactly ready to purchase at that time, we discussed what they could do for me and gave me his card, letting me know I could reach for anything else I needed.After leaving the lot, all I could think of was that I really wanted to have that car. I took stock of whether or not this would be a smart decision for me at that time, and I just couldn't find a reason not to try, so later that day I returned to the lot. Shannon was, again, very helpful. He answered all of my financial questions and was very helpful through the entire process. We ended up being able to make the numbers fit into the budget I had worked out, and I was able to take my new car home that night! I would definitely recommend Lithia Honda to any friends or family looking to obtain a new car!Thank you Lithia Honda!

G L Marney

Feb 12, 2016

Great service. Worked with Tony, same sales person I have used the last 2 or 3 purchases of a Honda Car. Love the service. Thank you.

Rebecca Strong

Feb 11, 2016

Jason is always friendly and great at getting what ever is needed for my car..

Amy Lepon

Feb 10, 2016

My contact, Nate, is very personable, sincere AND responsive. I enjoy interacting with him. The man in Parts who sold me a cargo tray was also eager to give me the information that I needed. I appreciated both interactions very much.When I went back to pick up the cargo tray, which had to be ordered, Paul was also very attentive.

Rebecca Tadlock

Feb 9, 2016

this is for the 2012 honda pilot this is my mom and dad's andI have asked every time i come in for you to fix this andstill you send this to me I am Rebecca I have the 2012 Mazda 3 with thelife change oil.

Bri F.

Feb 9, 2016

Always friendly, courteous, and honest about what to expect. I really appreciate the customer service here.

Joe Sierra

Feb 8, 2016

I have had my car their mostly oil changes, some minor factory recalls. Always have had Great service. Everyone always very helpful!

MK

Feb 8, 2016

We have bought about 9 cars from this dealership and will return soon for a new one.Always nice and friendly people to deal with. Have never had a problem getting help or answersto questions or problems ( only minor ones; our cars have been great and are currently working great).If you are looking for a new or used car - give this dealership a chance to help you,I don't think you will be disappointed.

Honda Lover

Feb 7, 2016

Love the 2016 Honda CR-V I just got. I worked with the finance department and left feeling like I got a great deal. After just about finalizing the deal, the salesman was trying to switch me with someone else so he could finalize another deal with some other clients that came in. We were unhappy with that experience even though he ended up sticking with us. It took longer than it should have. Other than that, everything else went smoothly.

Samantha Holyome

Feb 6, 2016

Joshua is an excellent employee and exemplified all the qualities that make for a positive repair experience. I would recommend him, and the employees I did not meet, who performed the additional service on my car. I love my CRV and have no doubts that I can contact Joshua for any service needs or questions in the future,

Darrell Huber

Feb 5, 2016

the young man that helped me was very good at his job, I believe his name was Nate.

Mary

Feb 5, 2016

I had an incredible experience at Lithia Honda with Clenny White. I had visited Clenny months ago regarding trading in a car. I was unable to do it at that time however Clenny kept thinking of different ways to try and help me. I got a phone call out of the blue thing he may have solved my problem. I went in and was able to purchase a brand new 2015 Honda Civic. I love it! I would wholeheartedly recommend Lithia Honda especially with Clenny White.

Ray

Feb 3, 2016

The staff at Lithia Honda were great...very friendly and helpful. I live out of state on Hawaii, but was trying to purchase a car for my mom in Medford. The Lithia staff was so helpful and friendly over the phone, and they gave my mom first-class treatment. They helped her test drive, and select a car. After that, they worked closely with me over the phone to get all the purchase documents prepared, and worked with my bank to work some special issues so my mom could drive off the lot in Oregon. Thanks to Kevin (salesman) and Marci (finance manager) for all their great help...I would highly recommend this dealership to anyone looking for a great customer service and quality goods experience. Mahalo and Aloha!

Manuel Cervantes

Feb 2, 2016

They were fast and efficient, although they want to charge way to much for services and repairs, like double of what a certified mechanical technician with his own shop will charge.

Melissa Carrillo

Feb 2, 2016

Thank you guys so much for always greeting me with a smile and always so quick to help in whatever I need. You guys are awesome!

Sharel LeMasters

Feb 1, 2016

Have bought many cars from Lithia through out the years, and have always had them continuously serviced there as well. Each and every experience, has exceeded my expectations of excellent professional sales and service.

Jenny

Feb 1, 2016

Always a pleasure to work with Josh, he keeps you updated, makes you feel comfortable and service is quick and easy.

Doug

Jan 31, 2016

I perceived a noticable improvement in the performance of my accord which means to me that the car was in real need of maintenance, the quality of the Honda product, and especially the quality of the service department.

Keith Kuhl

Jan 29, 2016

My experience at Lithia Honda of Medford was positive.

Rudyjo

Jan 28, 2016

Had a great experience with the purchase of a used car, everyone was easy going and no pressure. We highly recommend Clenny White, he seemed more like a good neighbor than a salesman.

Gerry

Jan 13, 2016

Went in on Saturday afternoon 1/9/16. Service was quickly started and I had staff change out windshield wipers as well as oil change. Todd was professional and kept me informed about progress. I was there less then an hour, which helped my day! The facility was clean and comfortable. I will be back!

Dale

Jan 12, 2016

As always, my routine service was efficient and professional in comfortable, new surroundings. The new facility is convenient and easy to get to.

Gaye Cavanah

Jan 12, 2016

After experiencing a couple other car dealers, I ended up at Lithia Honda because my brother owned one and new some of the staff. You guys were great. Totally different experience than other car dealers. I was relaxed, not rushed, paid attention to, and in general had a great experience spending my money on a honda. I will be telling all my friends about your way. Thank you so much. My smile is so big it almost will not fit in my car. Gaye Cavanah

Luis

Jan 11, 2016

Best experience when I was looking for a new car to buy. I was tired of my gas guzzler of a car and wanted a better more fuel efficient car. I would definitely go back for another car in the future.

Happy customer

Jan 11, 2016

JD helped me get the right car for me at the right price. He made sure everything was taken care of before I left and he was good to his word.

Jeana P

Jan 9, 2016

The buying experience was absolutely painless. I think it took less than 2 hours from test drive to driving away with a new car. Salesman Mark Thurman was very easy to work with.

Paul Coelho

Jan 8, 2016

Excellent service! Easy to deal with, no hassle and no hard sell. Thank you.

Matt

Jan 7, 2016

Came in for routine oil change and tire rotation/balance. The staff was polite and helpful and the work was done quickly and efficiently. Everything was very easy.

Robert Berwick

Jan 6, 2016

Everyone is always courteous and service oriented.

B. Stevens

Jan 6, 2016

Excellent service at the Service Desk. I dropped in to make an appointment for a coupleof maintenance items & was told that they could do the job right then, no appointmentnecessary. So the maintenance I needed was done and I did not need to return atanother time. Anything that keeps me off the highway(s) is favorable service to me.Thanks.

Marty

Jan 6, 2016

Came in for an oil change, had a smooth and easy experience with friendly service reps.

gtaibi

Jan 6, 2016

Purchased Honda Pilot used from dealership Finance manager had us drive out from Grants Pass saying we were preapproved for a low interest rate over phone so we drove to Medford to sign papers only to find out she did NOT have us preapproved. After sitting for a few hours we signed at 3.5% higher rate then quoted over phone. We took the car because we valued it enough but not the dishonesty of the finance team.We did have fantastic service from our salesman and replacement of the recalled airbag.

Jacqueline Davis

Jan 6, 2016

Having recently moved to Oregon, I am happy to find that the service work at Lithia Honda is "par excellence."

Kassie L

Jan 6, 2016

The transaction was seamless! Brandon was able to get me the perfect vehicle at the right price. I am one VERY happy Honda customer!

Bp

Jan 2, 2016

I would recommend buying a vehicle new or used from Litha Honda of Medford Oregon. They go above and beyond to make sure they find you what you want. They have great customer service and are far from the typical pushy salesmen. I will be going back when it's time to buy another vehicle.

Allison

Dec 31, 2015

Tony Rios was the most helpful and honest salesman we worked with during our search for a new car. We ended up at Lithia Honda after a couple awful experiences elsewhere. We would like to thank Tony and his team for helping us buy our perfect vehicle!

Carol Sunahara

Dec 31, 2015

I am very pleased with my new CRV LX AWD. It is great for a gal who loves to drive as I do. Mark Thalman was a gentleman, and I enjoyed dealing with him. He assisted me in getting the price I wanted and made my purchase easy because he took the time to explain the workings of the vehicle. All in all, it was a very pleasant experience, and I would recommend him and Lithia Honda to friends and family. I love my new silver bullet!

Sandee curry

Dec 28, 2015

Amazing service and fast.. Best purchase so far! And I love my new civic!

Josiah Ellis

Dec 20, 2015

We were expecting a typical, hard-pushing sales team but found the complete opposite to be true.We sat down with Daniel, a complete professional, and had a conversation about what we wanted and the terms we needed, he gave us options, and we walked out with the perfect car we needed at a price we could afford. I hope to have a relationship with this dealership for many years.

Owen beamish-white

Dec 20, 2015

Chris and crew are helpful and not pushy. Live getting done quickly!Merry Christmas

Tasha

Dec 20, 2015

Great customer service! They worked hard to get me the deal I wanted! Stephanie and Tawnia were amazing!

Vonda Allen

Dec 18, 2015

My sales person Billy Day was the best sales person I have ever dealt with.The team at Lithia got things done so quickly was definitely a great experience.I would rate this experience way over a ten which in my book was excellent!

Vera Williams

Dec 18, 2015

From the beginning, Mark Thalman at Lithia in Medford, Oregon was not pushy, very friendly and excellent at getting my family and I into a safe, reliable vehicle. I drove all the way from redding, ca to Medford in a snow storm to buy a car from them because the service and prices were outstanding. I will continue to take my business there and recommend Lithia of Medford to all family/ business friends! The entire process of buying a car there was so simple!!!! A HUGE difference in people relations and prices than anywhere close to redding ca. I must thank you all for your prompt help and kindness towards me and my family. Thank you to the rest of the staff as well for your friendliness, making the car buying exprience fun and stress free! ! ! Two thumbs up!

Olin Ford

Dec 16, 2015

Excellent Car, great Salesperson. I got just what I was looking for. Needed to upgrade my main work vehicle to include phone connections and more. Car drives beautifully.

Cedric Marsden

Dec 13, 2015

Absolutely fantastic .... I get the car I wanted, the deal and marvellous treatment from a great Dealer ~ thank you to Billie Day and his colleague, Mark !

David Laananen

Dec 9, 2015

Mark Thalman is incredibly knowledgeable and great to work with. In past years, Mark had assisted us with our purchase of a Pilot and then a Ridgeline. When it was time to look at a sedan to replace the Ridgeline, we called Mark. Everything went very smoothly. The comfortable seats and driving position in our other Honda vehicles convinced us we wanted an Accord EX-L. During our visit we looked at and drove a 2016 V6 auto and a 2016 4-cylinder CVT, as well as the 2015 V6 that we purchased. We are very pleased with the experience.We have had our Pilot and Ridgeline serviced at Lithia Honda and have been happy with the service advisors as well.

Janell Long

Dec 7, 2015

We went in looking for replacement car to our saturn. Shannon had the perfect car that had just come on lot. We bought it before they could detail it. But we were able to take it back and get it detailed. I was told by shannon that they would top off gas tank due to it being half full. It was not topped off. Overall car is great! It runs good except for a power steering sound, looks new. It is a good commuter car, and we love it. My father has bought 2 previous hondas from you guys.

Richard

Dec 5, 2015

Lithia employees were helpful, knowledgeable a made the buying easy

Linda

Dec 3, 2015

As seniors, we do not look forward to having to purchase a new vehicle. We found this buying experience to be rather painless. Must give credit to the initial salesperson, whom ultimately was there from the beginning to the end of the transaction. He gave us the impression that he was really concerned with our needs in a car. We really can't comment beyond that about the dealership, because we only dealt directly with the salesperson.

Agnes DeLoff

Dec 3, 2015

Our sales person made us so comfortable. He was not pushy and he explained everything with ease.

P hagedorn

Nov 20, 2015

Purchase of Used vehicle. Everyone involved was helpful and salesman went above and beyond normal assistance.

G. DelGrande

Nov 14, 2015

Took my car in for service because of a strange noise under the hood and to have a couple minor things done. Josh in the service department is awesome, he made sure I was completely satisfied with all work done and wasn't bothered by my ocdness about my car. My 2004 Accord is just like new again thanks to Josh and his crew, they are the only ones I trust for service / maintenance on my car.

Shelley

Nov 10, 2015

This was seriously the best car buying experience I've ever had. Thank you Bernie for making the making process so easy. You are the best!We love our new car.

Jenny

Nov 10, 2015

The salesman was great, they say no pressure, Honda's sell themselves and that was true! They were very willing to work with me to make sure I got what I wanted, it was a very easy process. This is the second car I have bought from Lithia Honda and I will defiantly buy from them again.

Carrie

Nov 9, 2015

Nate was great. Went in for a routine oil change. He pointed out a few extras that were recommended for the mileage on my van, but wasn't pushy at all.

Doug

Nov 8, 2015

Went in for oil/filter change and it only took 20 minutes. Great service and courteous staff.

Sharon Kellington

Nov 7, 2015

Always friendly and dependably backs up their good work.

Davie Warren

Nov 7, 2015

Lithia Honda's physical plant has been so much improved by the transfer to Crater Lake Avenue that shop work is an entirely different business. There are plenty of comfortable places to wait, for one thing, and about twice as many service bays. I had an oil change, that's all. But it only took about 20 minutes start to finish. That's great. At the former location it was a 2 hour wait, minimum

Retired and happy.

Nov 5, 2015

We were looking for a new or used Honda Civic or Accord. We were looking around the lot and a were approached by a nice lady, who was very helpful in looking at and test driving different models. She was not pushy, for which we were very grateful, she was helpful. We did not buy a vehicle at that time but went home and did some online checking and even went to other dealerships looking around.Several days later we came back and were happy to see she was there to help us do some more looking and test driving. We decided to go ahead and buy a new Honda Accord. She did everything she could to make us comfortable during the drawn out negotiations and purchase.

Ruth johnson

Nov 4, 2015

Low hassell, easy to work with .

Eric

Nov 3, 2015

Quick in and out. It took about a half hour to get this done today.

Karen G

Nov 2, 2015

They were fast and courteous and took care of my oil change and my recall item

Lu Ann Hammer

Nov 2, 2015

I an very satisfied with both the buying process (bought my Accord from this dealership several years ago), and the service.

Sandee

Nov 2, 2015

Great place for service and car purchase. Very professional

E Klimko

Nov 2, 2015

Once I made up my mind, it didn't take long before I was finished and driving home in my new Honda. Thanks, Mark Ness and Jesse

Ken

Nov 1, 2015

It was a great purchase experience! Mark was very helpful. I don't like the back and fourth so much, if they could minimize that, it would be even better! Thank you for the great service.

Kevin

Oct 29, 2015

Josh helped me with my oil change, he was a great help, really professional and personable. Very fast service too. My car seat got oil residue smear on it which wasn't there before the oil change, I know it was a total accident, but seats are cloth.One of the clips on my air filter wasn't closed all the way after I got home.Also, this section of the cars.com website freezes up so bad I can barely type this. Can I rate that? I give it 1 star!

Mary

Oct 29, 2015

Just in for an oil change. All was just fine and I would come back for this service.

Eleanor

Oct 27, 2015

Very satisfied. Nathan attended to my very well for my oil change. I was in and out in less than 30 minutes.

Laura

Oct 27, 2015

It was the simple quarterly oil change service. They got me in and out more quickly than anticipated. Always nice. :)

DR

Oct 25, 2015

I've been using their service department for 15 years and have always had a positive experience.

Barrie Smeeth

Oct 24, 2015

Great service! Service man understood my requests and responded to my complete satisfaction. I went in for an oil change and tire rotation. I also needed fluids for rear differential which was unexpected and costly but, as it was explained to me, is standard with this many miles on car.

CB

Oct 24, 2015

What I expected. I purchased and had installed the trailer hitch and harness---------------------

Sharon Battenfield

Oct 24, 2015

Service was done promptly. All information was explained completely. Always good service!

Peg S

Oct 20, 2015

There was no pressure and Billy Day was easy to work with. He was very patient, as it took me over a year to finally decide it was time to purchase a new vehicle.

Jerry Coleman

Oct 19, 2015

Service was completed in the time promised. Had a very informative discussion with the service writer while waiting for the service to be completed; he pointed out several operational aspects of the car with which I was not familiar/had not had occasion to use.

Codi

Oct 18, 2015

They were very nice and quick to get me in, serviced and out the door in fifteen minutes

Michael E

Oct 18, 2015

I have bought my last three Hondas and had them serviced at this dealer. This was for a drive in service (no reservation) I was told it would take 45 minutes and the car was ready at that time.Well done

Vicki merrill

Oct 17, 2015

My oil change was very fast. Very good customer service.

Dennis

Oct 16, 2015

Great working with Brandon and TJ. Deal was finalized quickly and efficiently.

Richard

Oct 13, 2015

Thank you for all your help and the pressure-free purchase

L.

Oct 12, 2015

Overall I think the service dept. does an excellent job. I am a little discouraged that I recently had a defective sun visor replaced at no charge because it was under warranty. Within a couple of years the replacement is defective, but since my warranty is up the defective replacement isn't covered. Shouldn't replacement parts also be under some sort of warranty?

Tiffany

Oct 11, 2015

Always a pleasure to do business with Lithia Honda Service Department. Thank you for always being great!

Sandi Williamson

Oct 10, 2015

I love the service center. Its so clean and nice for people who are waiting for service. Also Jason was great and gave me an exact time that the service would be done, and it was.

Lynda

Oct 10, 2015

Friendly & very timely, surprised how quick I had service without an appointment. Would have liked the windshield washed but, otherwise great.

Tressi

Oct 9, 2015

Thank you Joe Maya for selling me my first new car with no baloney, just as you promised.

Bob Davidson

Oct 7, 2015

The vehicle repair and maintenance services provided met our expectations. However, it used to be that Lithia washed the exterior of our car on service visits and I asked the person that received our vehicle if it would be washed and he responded that it would. When we picked it up the next day it had not been washed and we did not have time to return to the service desk to request it and wait for a wash at that time.

Rene

Oct 7, 2015

Went in for a tune up plus a few questions about steering fluid. Service complete in half hour, fastest yet. Got answers and prices for future service. I can't really judge the quality of repair since it was basic maintenance. I was not pressured to do any other maintenance and I appreciate that.

BECKY HINKLE

Oct 6, 2015

MARK WAS OUR SALES PERSON. A VERY CONCERN PERSON AND MADE SURE WE NEW THE BASIC ABOUT THE CAR. HE ANSWERED ALL QUESTIONS ETC. MY HUSBAND AND HIM BONDED AS THEY HAD A LOT IN COMMON WITH CARS. MARK IS A GOOD ASSET FOR LITHIA HONDA

C. London

Oct 5, 2015

I recently let a family friend use my 2005 Honda Civic Hybrid to move from Nevada to Oregon while I was on a business trip and out of country. Imagine my dismay when I received a text that the car had broken down! I was relieved to know that it was the compressor for the air conditioner and not the catalytic converter and bearings as my friend indicated. Lithia also explained the longer term impact in a way that previous folks had not making my decision to make the repair much easier.Lithia was flexible in interacting with me while out of country and my friend indicated that the car is doing much better overall since the repair. The only thing that could have improved this experience would have been a next day fix instead of two days. With that said, I appreciate that not all parts are on the shelf and delay with ordering can sometimes occur.

Pamela Branson

Oct 3, 2015

Worked with me for over a year to get just what I wanted

Brent Quarles

Oct 2, 2015

The service at Lithia Honda is exceptional. They always do a great job and explain everything in detail before returning car back to me. I didn't have an appointment, but was able to walk in and still get the same level of great, quick service.

Timothy King

Oct 1, 2015

Great sales rep. Made process easy! Thank you! B. Holliday was superb. Very nice and courteous

georgia merkler

Oct 1, 2015

everything is great ,maybe i will think of buying another smaller car too. thank you.

Ronald Croxford

Oct 1, 2015

We were taken into the shop and the service was quick and professional.

Anthony Fanelli

Oct 1, 2015

Excellent service throughout. All the way from the Lube Service Advisor, to the shuttle driver. Everyone was professional and very friendly.

Barry K

Oct 1, 2015

Bruce Abernathy and Daniel from Lithia Honda in Medford were very pleasant to work with. They made sure I was in the right car for me and not them. Lithia has come along way in upping their game especially with their low key non aggressive approach. They both went the extra mile for me to make sure I was totally happy with my purchase. Ken Thomas your Service Representative made sure that my new 2015 Honda Accord ExL was in truly deliverable shape. Your GM was also very good at making this the right deal for me. Great job Lithia Honda! Keep up the good work. I'd be more than happy to refer more business to all of you when someone asks me where to look for a new or used car.

mary

Oct 1, 2015

miss the courtesy water while waiting. the service is good and the wait times are not usually too long. thanks guys, always super friendly

Mary Carol Singley

Oct 1, 2015

I brought my 2012 Honda CRV in for servicing on a Sunday afternoon. I was greeted promptly and was shown to the customer waiting area. Before the service agent left the area I shared that I had recently had surgery and was unable to walk very far at a time. I requested my auto be brought close to the drop off area so I would not have to walk far to retrieve it when finished.The service agent names Josh was such a gentleman and assured me that this would not be a problem. As the service was completed my car was brought around to the initial drop off area only pointing out of the area for me. I appreciate the kindness and efficiency I was shown and the attention that Josh gave to this servicing job.

leslie wobig

Oct 1, 2015

Carlos was eonderful. He was very kind and made me feel comfortable. He was low pressure which made me stay and talk to him

Peggy Creed

Sep 29, 2015

Josh was very personable pleasant and helpful. I had no trouble getting my car inWithout an appt and the service was done quickly. I always love coming to Lithia in Medford.

M.I.Teghtmeyer

Sep 24, 2015

It is always a pleasure to visit your new location and to have Josh handle the transaction/service with a high degree of professionalism. He makes one feel special and that is appreciated as each customer is an individual and not just a number! Congratulations to Lithia Honda for having a man who I'm sure represents the goals of the company to provide excellent customer service. I did not interact with Steve on this trip, but he also is one of the best and I feel that he too handles each issue with a high degree of professionalism and makes us feel special in so doing.

Pam

Sep 24, 2015

Very polite staff and service was done quickly. Will definitely come back!

Rachel

Sep 24, 2015

They did good. Good work and friendly folks. Recommend

Rl Greenwood

Sep 23, 2015

I have dealt with Lithia auto the last three auto purchases and have always felt little pressure to purchase. They have been competent and trust-worthy and if they say they will do something it gets done..

Nicole Russo

Sep 23, 2015

Great service, great car. I went in at 6pm and walked out at 8:30 having bought the car of my dreams. The shop closed at 7 so I was impressed they stayed so late with me. Thanks Mark Thalmen!

Garron Peters

Sep 19, 2015

Have bought a number of new cars from this dealership and will continue to do so as long as I get a great deal!! And I like the NO pressure!!Thank youGarron Peters

Oregonian

Sep 17, 2015

Great customer service.Car was ready ahead of the time that was quoted.

Bert Teamey

Sep 17, 2015

Friendly and excellent service !Modern and pleasant facilities. Timely completion of service.We arrived 7:15 AM. The door was unlocked approximately 7:20 AM and thegentleman held the door open for about 4 customers to enter. I approached an employee behind a desk and inquired: "Do we register with you"?Without looking up he responded: "We are not ready yet".Suggestion: If several customers enter at once, consider offering numbers like at the DMV, or inform customers what they are supposed to do.

Susan Hodur

Sep 17, 2015

Always love brining my car to this location. Everyone is very nice and extremely helpful.

Charlotte

Sep 15, 2015

I bought my 2014 Honda Pilot from Mark Thalman. I was very happy with the service I received, there was no hassle and I got exactly what I wanted. I was in there start to finish about an hour to buy my car. Love Lithia!!

Joy Forbush

Sep 15, 2015

Lithia Honda service Dept is outstanding. Love that they are open on the weekends.

Carole Allen

Sep 15, 2015

I was out of there is just a small amount of time. It was a busy day. The only thing they did not do was mark my booklet, but my account shows that I have done this seriously and very religiously. Sincerely Carole Allen

Cathy Leverton

Sep 12, 2015

Great job as always. I bought my car here have always had it serviced here and gave always had the best service

Bill Ross

Sep 9, 2015

Jason took great care of us and had our car serviced and ready to go within an hour. He also had it washed which is a nice touch to the service process. Thank You-Bill Ross

Sarah

Sep 6, 2015

I love my new crv! It's gorgeous and has Clearence to get in our driveway! Plus all the extras. It drives like a luxury car and yet still has enough horse under the engine with the I-vtec to get up and go. Plus a person who has a lead foot like me, thank you Eco I can now manage my mileage more effectively! Thank you so much Aaron and Nate! You guys knocked it out of the ball field with this one!

Cindy M

Sep 6, 2015

Always the nicest group of guys in the service department. Exceptional service! Thank you!!

Boris Sigalov

Sep 5, 2015

I had great experience Carlos did great job he was not pushy and tried to find me what am looking for Wich wad the blue sport accord

Michael Wing

Sep 4, 2015

The same fine service I've come to expect. We've traded with Lithia Honda for both a new and used car, and have had great service from them every time we've brought our vehicles in for oil changes and other work.

Jon Van Vleck

Sep 4, 2015

We recently bought a Honda Accord from Lithia Honda of Medford and were completely satisfied with Dan,(our salesman),and his co-partner Carlos. They were what we like in a salesman, not aggressive in their approach, honest, and courteous . We got what we thought was a fair price and were very satisfied with the whole process. If we were to buy another car soon we would not hesitate going back to Lithia and dealing with those two specifically. Jon Van Vleck

Dennis

Sep 4, 2015

Visit was for routine service. The Service Manager spent time with us to see how we were doing and how our Honda was working out for us.

Jason & Sharon

Sep 4, 2015

They had the rental car ready and my wife and I were on our way shortly after arriving.

Amy

Sep 2, 2015

Professional, kind, knowledgeable, fast. Nothing I would ask to change. He did a great job. Biggest plus, he didn't make me feel foolish asking any car question. I've had that problem from other machanics before, because I do not know a lot about cars.

Sue Pierce

Sep 1, 2015

I was satisfied with how I was treated at your dealership. I wish I had been told at the time I made the appt that there could be a wait once I got there. I had anticipated that I would be there on time for my appt and repair would take about 30 minutes and then we would be on our way to do other things in Medford that we cannot do in Brookings. The man at the desk handled things very well. It was not his fault that what I had been told on the phone was not what would really be taking place. My friend who had come up with me is interested in buying a new Honda to replace her older Pilot and two salesmen were very friendly and helpful and not pushy which was very refreshing. I definitely would come back to your dealership either to buy a new car or have my Honda repaired.

Carol Adams

Aug 10, 2015

Great service as always! We have had our Hondas maintained at Lithia for the past 15 years and highly recommend this dealership for both sales and service.

Amy Lepon

Aug 10, 2015

Customer service by Nick was very good and I got in and I got out in a very reasonable amount of time.. From the Parts Dept, I ordered and paid for a window shade for my Crosstour. The shade had not been in stock the last time and was again not in stock. I forgot to ask when the order would be in, and the person who made the order for me, who seemed to be having some difficulty with it -- perhaps lack of experience -- didn't tell me. I'll need to follow up on that.YOU NEED TO EDIT THE STATEMENT UNDER MY NAME, BELOW.

M.Rose

Jul 26, 2015

This was the easiest and most pleasant experience ever buying my new car. I would recommend everyone go to Lithia in Medford to buy their Honda!

Randy Zandona'

Jul 24, 2015

Salesman was very knowledgeable about the specifics of the car, it's operation and features. He treated me with the up most respect. After having the service work done and finding out what additional work that needed to be done, I decided to purchase a used vehicle that was 4 or 5 yrs old and the salesman informed me that it would be in my best interest to purchase a new one that would be cheaper and then I did. The salesman and finance officer work with me getting the price of the need vehicle close to where I wanted it to be. I would purchase another vehicle there in the future.

Randy and Jennifer

Jul 24, 2015

Brandon was an excellent salesman I couldn't have asked for a better or easier experience.

John

Jul 23, 2015

All good. Would benefit by having a newspaper subscription for customers to use as they wait (New York Times, Mail Tribune, Oregonian)

DMartin

Jul 22, 2015

This dealer is consistently BETTER than I expect!I showed up in the late afternoon on a Sunday & they squeezed an oil change in right before closing.

Teena Summers

Jul 20, 2015

My car salesman called me back as soon as the car I was looking for came in, and buying the car was a very fair and painless process. I appreciated everyone's professionalism.

Ernie S.

Jul 19, 2015

This was the best experience ever. The price negotiation process was smooth and didn't have to deal with 3 levels of approval. One salesman = one negotiation. His attention to detail was awesome - he took the time to explain it all, to me AND my wife. The finance person, Mark was equally great as he made the entire process last minutes. I higly recommend Lithia Honda. And oh yeah, their product is top of the line!

Robert Gunderson

Jul 17, 2015

Quick, great service, friendly employees. Went in on a Saturday and got right in.

Rose Hepburn

Jul 15, 2015

this is the 6th Honda from Lithia Honda of Medford and I wouldn't go anywhere else.

Donna Sams

Jul 15, 2015

Fast easy oil change and I had received a coupon by email to save money.

E. Knapp

Jul 15, 2015

Nate was great! Helpful, personable, and they got my oil change done in no time. I'll definitely be back for all my services and needs.

Lenore Carlson

Jul 14, 2015

I brought my car in for an oil change at 5PM and the staff was polite and welcoming. My oil change was quick and easy.

Jenifer Zink

Jul 14, 2015

I am not on my 3 car from Lithia Honda. Their entire team is execellent. I always know that they aren't going to jerk me around or sell me something I don't need. Their staff is always kind and helpful and go out of their way to make sure you get the service you deserve. The new facility is great!

Susan Serna

Jul 12, 2015

We are happy the service department is open on Saturdays. We live quite far and it would be impossible to bring our vehicle in during the week.

Jenny Hall

Jul 11, 2015

Josh Saltmarsh has been taking care of my Hondas for years. I really like the fact that any time I need anything (tires, brakes, routine maintenance) I can call Josh. He handles my service from start to finish. He is really good about keeping me posted on the progress and estimated time of completion. Honda's prices are competitive and I am confident that I'm getting high quality service. Honestly though, Josh is the #1 reason that we keep coming back. Prices are important, but Josh's thorough handling of our issues gives us the confidence that our vehicles are being properly maintained. Thank you!

Dale Lee

Jul 10, 2015

Initially did an online search for my vehicle preference using the USAA Car Buying service. The service located my vehicle at Lithia Honda (Medford, OR). I then spoke with the listed sales person (Brandon Berg), and arranged to see the vehicle at the dealer's location. It was a very pleasant, no pressure experience dealing with Mr.Berg) and the finance person (Mr. Jacobs ?? ). I found and purchased the exact vehicle I was looking for.

Tina

Jul 10, 2015

Cleeny White was our salesman and he was amazing to work with.

Robbin Watson

Jul 10, 2015

No problems! They were very good and kept me apprised of the need for additional work (service) that needs to be completed.

Lonnie Van Trump

Jul 10, 2015

Tech was ready at the scheduled time and the part was in. Application of the part took just minutes and appears to have been correctly carried out. Happy Honda owner!

Jody Datz

Jul 9, 2015

I went in an test drove several cars and received excellent service from Bruce Abernathy. Knowledgeable, friendly, confident, not overbearing and especially helpful in assisting me in clarifying exactly what I was looking for in a car.

Camilla Stewart

Jul 9, 2015

Overall the process was great, minus the 3 hour wait. I realize it's busy and that's hard to control but had someone warned me of the time it would take I wouldn't have stayed. Really clean nice building, awesome customer service, beautiful shiny new Honda's. I love Honda and everything they produce so I can never stay mad :)

Dolin Edwards

Jul 9, 2015

Having worked with two separate individuals when making this purchase, I can say that I could not have had a better experience in what is sometimes a stressful situation. These were two fine individuals who are a credit to their company.

D. P.

Jul 8, 2015

The sales staff was very friendly and knowledgeable. When they say not push, no pressure, they mean it! I never once experienced the pushy salesmen attitude one expects when going to a car lot. Which is more than I can say for the other Lithia stores I visited. In fact I almost didn't stop there because of how annoyed i was with their neighboring Lithia stores, but now I'm happy I did. My salesman never handed me off to deal with the "money man". He worked with me all the way through from test drives to signing the final papers and all the price negotiation in between. I could not be more satisfied. Plus I love my new Honda! It gets great gas mileage, is classy and cute to look at, the interior is clean and comfortable, and it has lots of zip on the road. I will definitely be coming back, though probably not for a long time as Honda's last forever.

Tanja Lindgren

Jul 7, 2015

I purchased a new 2015 Honda Accord Sport. Billy Day and his team worked very hard on getting me into a vehicle which not only fit my budget but fit my personality and driving routines. I have never had such an amazing experience at a car dealership. From the ability to drive multiple vehicles just to make sure I was purchasing a vehicle that I loved, to showing all different options and styles that come with each vehicle so I could clearly see the differences and benefits of each vehicle, to the customer service never feeling pressured to make a decision. I can honestly and full heartedly say that if you are unsure of a vehicle they will take the time to compare each option for you, Even if it isn't a vehicle from their lot. I am completely in love with my car and I never thought that could happen!! Thank you for all of your help and guidance and giving me the time to pick the perfect vehicle for me!! Go see Billy Day at Honda, you won't regret it!!

Walter Wright

Jul 7, 2015

The staff is always professional and courteous. Work is completed on time, and well done. No wait time to get service.

Glen Campbell

Jul 7, 2015

Had an excellent experience at Lithia Honda in Medford. Worked with Tony Rios as our salesperson, and he was great to work with -- he began our conversation over the phone, researched available cars and options that were present on their lot, and called back right away. He stayed in touch all through the process (which was important to us since we drove from Eugene to Medford to purchase our car), and had everything lined up once we arrived at the dealership. The purchase documents had already been started with their finance department, which made the process of signing as efficient as it could be. Very pleased with the facilities in Medford, and our entire experience -- and incredibly pleased with the 2016 Honda PIlot we're now driving!

Susan Kozak

Jul 7, 2015

Great service and pretty fast. Only bummer is that I had my tires rotated and the next day the warning light for tire pressure came on. I do really like the dealership.

Matt

Jul 7, 2015

Came in for a warranty replacement on the recalled airbag. Everything was super fast and contact was great.

Gary W. Nelson

Jul 6, 2015

I have the "lifetime" oil change program for my Odyssey. The shop was busy that morning when I drove in at About 8: 10am. I thought I would need to come back another day because I had a 10:30am appointment. However, the man who greeted me said to drive ahead and they would get my needed service done. I said "OK" but really a bit skeptical... Well, they completed the service by 9:45am and I was on my way. Jason (I think that's correct) was helpful as one of the service reps. at the check - in area. Thanks Jason and all.

Robert and Michelle

Jul 6, 2015

Our service was great by Steve. We don't know if the problem is fixed because they said either a software problem and they updated it or could be something else. We will know soon. If the TPMS light comes on again.

Jimenez family

Jul 4, 2015

It was easy, painless and very comfortable for our family!

Kirra denton

Jul 3, 2015

Great customer service. The process is painless and we got a brand-new car for a fraction of the price

My new car!!

Jun 24, 2015

Had good experience. Thank you. Also Josh was GREAT when I did my oil change last week, he should get a raise!! See you next time.

Douglas Godwin

Jun 24, 2015

Excellent service. Oil, filter change in about 20 minutes. That's amazing service.

Linda Turner

Jun 20, 2015

I worked with Josh mostly and he is by far the best customer service rep I have experienced. He is informative, curtious, and always returned my calls in a timely manner. Also your shuttle service is great.

Brysen

Jun 20, 2015

I had the privilege of working with a salesman named Daniel Hernandez. He was wonderful to work with. He was very patient during the whole process and helped out significantly. It wasn't just him though. Everybody at the dealership was very nice. I felt no push or pressure from anyone there. I guess there is a reason that this Honda dealership has won the presidents award 3 years in a row. As far as buying a car goes it was a very quick and painless process. I would recommend this place to all of my friends and family. My fianc and I got a 2015 CR-V and love it. But prior to looking at new cars, we were looking at the used cars. Out of all the places we looked Honda had the most well detailed cars. I didn't feel like I needed to wash my hands after being in any of the used cars. Overall it was a great experience.

Neil

Jun 17, 2015

From the time we walked through the front door, we were treated with courtesy and respect. The persons who worked with us went out of their way to elaborate in detail every point of importance.There was no pressure to make any particular decisions. We walked out the front door with smiles on our faces.

Chuck Thacker

Jun 16, 2015

Just had my oil changed. They were friendly and got me in and out extremely fast. All staff were helpful and friendly.Suggestions. Be sure the service department picks up the phone on Sundays and that your website reflects the true hours of operation for SundayOverall, I loved Sunday service and hope it stays in place.

Satisfied Customer

Jun 16, 2015

Had service for air bag recall, oil change and wiper blades. Everything was as estimated, customer service was great, and I like the new quiet waiting areas.

Ron G

Jun 12, 2015

Very nice facilities and they did a fine job servicing my 2013 Honda CR-V.

Kendall

Jun 12, 2015

Easy to find service areaFast Friendly serviceBeautiful facilitiesCourtesy shuttleI never dread bringing my car in for service at Lithia Honda.

Michael Gospe

Jun 11, 2015

Our 2002 Honda's transmission failed as we arrived in Ashland. Brandon Berg was extremely helpful in expediting our new purchase and furnishing us with a loner car as the new car was being serviced. He defused what could have been an overpowering stressful situation.

G Marney

Jun 9, 2015

I am repeat customer with Lithia Honda of Medford. Excellent sales and service.

Earl NORGARD

Jun 5, 2015

Good, fast efficient service on both of our Hondas

Trudy Lounsbury

Jun 4, 2015

I am very happy with the service I received at Lithia Honda Medford. Service was fast, friendly, and completely satisfying.

Mary Bonsi

May 27, 2015

Used to hate Lithia anything. Now am totally satisfied with the Honda dealership!

karen ford

May 23, 2015

Love my new car it was a great experience everyone was friendly and very helpful. I would definately recommend this dealership to everyone

Jimmy Dean

May 23, 2015

Had issues with the work that was done. Quality of work was poor.

Cathy

May 21, 2015

great job very friendly people, very nice waiting area, clean comfortable.

Brian D Dunagan

May 20, 2015

Lithia Honda has been great with the service on our Honda Fit.We also purchased a 2002 Honda Civic for our son thru Brandon Berg. He is a very considerate salesman and did not waste our time!!!!

Morgan Silbaugh

May 20, 2015

Carefull customer friendly service marked by staff willing to explain needed service.

Carlos

May 20, 2015

Great experience. Carlos was very helpful in explaining all the info to me and very willing to answer my questions even if I had to ask twice.

John Hall

May 6, 2015

Our salesperson, Brandon , was very friendly and knowledgable. We did not have a trade and paid cash so that made our experience much easier.

Town Family

May 6, 2015

We didn't have an appointment, but still received great on the spot service. Oil change was done, cost less than I expected and I enjoyed the air conditioned waiting room with the nice tv. :)

Warren Toohey

May 5, 2015

The service was great and the work as well. Thanks

reviews4hire

Apr 30, 2015

Don't trust these guys with your hard earned bucks.They'll give it to you good and not even call you in the morning to say thank you.

Patrick LeMasters

Apr 29, 2015

Everyone is always friendly and professional. Servicing time is reasonable and the waiting room is pleasant with a verity of seating positions. There is TV and refreshments and snacks available.

Julie R

Apr 29, 2015

Our experience was very pleasant. We went through the Costco Auto program. Mark Thalman contacted me right away. My husband and I were looking at four different cars at four separate dealers that day and we explained to Mark that we were just test driving at that time. He did not push us in any way. He never made us feel like we were wasting his time even though it was not a sure sale. That was really nice. After test driving and dealing with two other dealers, we decided on the Honda CR-V EX. We showed back up at the dealer around 5pm and closed the place down at 7pm. Mark was very patient and answered every question we had. We had his full attention. I would highly recommend Lithia Honda.

Dennise Trager

Apr 29, 2015

The guys were warm, friendly, helpful and skillfulthanks!

I. Sanchez

Apr 28, 2015

Lithia Honda of Medford has always giving me great service. Associates are very friendly and helpful .

Twofurtados

Apr 28, 2015

Thank you Lithia Honda Medford. This is our 4th car purchased and we have been satisfied with each purchase and all the service work performed along the way. We will be back.

James Bourquin

Apr 28, 2015

Service staff is very helpful, efficient, and friendly. Job done on time and done well. Thx

A

Apr 28, 2015

Dropped in to get my oil changed. They were quick, efficient, friendly. Thanks!

DuPont

Apr 23, 2015

very nice Nate is always helpful and like working with him

Randy Shepard.

Apr 23, 2015

Lithia Honda Medford is reliable and I don't have to worry that they didn't top off the fluids or tighten things. They are friendly and on time and dont pressure me to buy a car when I poke around the new cars. Other dealers sometimes have been lax with this and Lithia had to fix another dealers work not topping off a fluid that they had flushed. I would recommend them to anyone.

Patrick Smith

Apr 22, 2015

superb on every level. Great evaluation, very fine body and paint work. Car was returned clean and ready to drive.

Brenda Sankey

Apr 22, 2015

Came in for my lifetime oil change and it took an hour (only 1 car ahead of me), took my car home and it leaked oil all over my garage floor. Had to take it back and was told the fuel filter wasn't tightened down. Don't know how that happens when a customer only comes in for an oil change and the one part that is replaced is not tightened.

lori

Apr 22, 2015

Went to buy a truck and ended up buying a truck and a minivan.

CatieK

Apr 19, 2015

Great place to get your Honda serviced, friendly staff, reasonable too!Was getting my Pilot serviced, and decided to by a new CRV too!. Love this place!

Janice slater

Apr 19, 2015

Service people were polite,helpful,and efficient, I know I can depend on them.

Todd

Apr 18, 2015

This dealership has exceeded my expectations. I feel this is a place that always treats its customers fairly. From the donuts and coffee in the morning to price matching in parts to excellent service. I would recommend anybody with a Honda that needs serviced go to Lithia Honda. I know my car will be cared for in the best manner. The service department is run efficiently and although they are not perfect they will make it right if they do something that is not to the customers standard. Congratulations Honda of Medford for great service. Keep up the good work. I notice and will likely get my next vehicle from this dealership as I did with my current Honda Odyssey.

Theresa J.

Apr 15, 2015

I have always really appreciated Lithia Honda. This is the second Honda I have bought from Lithia. Everyone I encounter is top-notch. In this case I arrived at about 4:45 on a weekday for a lifetime oil change and was in and out in about 1/2 hour or less.

will hershman

Apr 14, 2015

Staff is considerate and helpful. I bought my car, a certified used Honda and it has been an outstanding value. Great mileage frwy 33 - 35 mpg/ 22-26 city depending o n how much city vs freeway driving.

MK

Apr 9, 2015

We own a Honda Odyssey - I think right now the sixth or seventh, that we have bought from Lithia Hondaof Medford.We have never had an issue with the services renderedhere and would recommend this dealership to anyonelooking to buy a car or have theirs serviced.

Joe Mercer

Apr 8, 2015

Good experience.................................................................................................................................................................................................................

Andee

Apr 8, 2015

Honda automobile company is in my all-time top five best companies. Honda manufactures high quality and great value vehicles with a reputation for long-life motors and high re-sale value. My recent buying experience was outstanding. My sales representative was very knowledgeable, professional and personable with high attention to matching my personal lifestyle needs to the proper vehicle. Thank you Honda for your commitment to designing high quality, long-lasting vehicles at a great value.

Anonymous

Apr 4, 2015

I appreciate the attention given to me and the issues with my old, faithful Honda CRV. Issues resolved quickly. Shuttle service a bonus, courtesy excellent.

Christy

Mar 26, 2015

The day before I was to drive to the Bay Area my low tire pressure light came on for the third time in 2 weeks. I called service and Jason said he could have my car looked at as soon as I arrived. When I drove my car into the service area he met me before I was even out of my car. They found and fixed a hole in the tire very quickly.

Melissa Zenk

Mar 25, 2015

I've taken my vehicles to Lithia for repairs, recalls and oil changes and never once been treated badly, ignored or even given an attitude by any of their staff members, even when they are overwhelmed with customers! I'll never go anywhere else!

Peter

Mar 25, 2015

I bought my Honda CRZ through this dealership almost four years ago. My salesman, Brandon, was very knowledgable about the car, though it was a brand new model. Whenever I am in for an oil change, he always says hello (I always buy the "lifetime" oil change with a new vehicle). I had a full list of maintenance work done recently, an all-day job. They finished on time and under their estimate (how many dealerships do that?)... and their shuttle took me home and picked me back up promptly. They even found my sunglasses and saved them for me. I would recommend Medford Lithia Honda to anyone who would like to actually enjoy purchasing and owning a vehicle.

LB... Newest member of the Honda family

Mar 25, 2015

I bought my car from Jared who made my car buying experience actually very enjoyable! :) A few months later I was having issues with one of the tires and Jason in the service department went out of his way to make sure the problem got corrected with next to nothing out of pocket expense...I can't remember all of their names in the service department.... I wish I could because they all deserve a huge thank you! They all went out of their way to make sure the problem was corrected! The Honda I bought is great and I love it! I recommend Lithia Honda of Medford!!

Jeff Joseph

Mar 15, 2015

Best sales team in town. Jared was awesome and we really appreciated his expertise! Thanks to everyone for making this another great Honda experience!Jeff and Wendy

Harvey Koester

Mar 15, 2015

Friendly and efficient customer service. Service took less time than expected.

Cliff Litster

Mar 14, 2015

our experience in buying our new Honda, was I thought a very good experience.

Rob

Mar 14, 2015

Jason from the service department worked with me since the dang warranty I bought was worthless. Never buying an extended warranty again.

Karina

Mar 3, 2015

This was my first car buying experience. The salesman was super helpful, patient and nice. I love my new car and would highly recommend the dealership.

Judy Grensted

Mar 3, 2015

Always like coming in to have my car serviced!!! The employes always remember my name. Hopefully not because I am too tough on them!! Really like your new facilities!!

Lonna Greene

Feb 28, 2015

We had a very nice salesman and the processs seemed very fast left there with our new car a few hours later

Barbara

Feb 28, 2015

Overall experience was positive. Waited a long time but did not have an appointment. Everything was done to my satisfaction. Good customer service by initial greeter. He offered me a slice of pizza and walked me to my car after service completed.

Henry Brazil

Feb 27, 2015

Very good service and fast. Every one was friendly and asked if we neeed any help.

David Scafani

Feb 26, 2015

Friendly and helpful service department staff. Impressive new faciliy.

eric

Feb 22, 2015

great work, started on time and finished on time - too terrific job of taking the time to clean a very dirty auto

Woodwards

Feb 20, 2015

The Lithia employee was very friendly and helpful! Thank you Lithia!

Murphy

Feb 16, 2015

Good new facility; however entry coming in from the south is not too welcoming and somewhat confusing.--come in back of building and have to drive around to the front to get to service area.Also first time I had a major service (60,000 miles) that car was not returned washed and interior cleaned. Have gotten used to that at other agencies.

Larry Cogdell

Feb 15, 2015

Excellent work. Gave me a better price then promised. Went out of their way to get me in right away

Patrick Kallstrom

Feb 13, 2015

Fast and friendly service as always. The new facilty makes the experience that much more pleasant.

J P

Feb 10, 2015

Mark was professional and easy to work with. I knew what I wanted, and he had the vehicle pulled up and ready to go when I arrived. I was in and out with the new car in just over an hour.

jeff benson

Feb 9, 2015

i was very pleased with the service i received .... the facility was new and clean ... the staff was friendly and helpful and the work was completed in a timely manner .

Stacey L Fleetwood

Feb 6, 2015

Billy made my car buying experience easy and painless. I love my new Honda Accord and Billy spent time educating my husband and I on all the great features the car has to offer. It is what sold us on buying a Honda.. Loved the process, Thank you Billy!

R Fortna

Feb 4, 2015

Good job, lovely new facilities, esp a waiting area with NO TV!

Rhonda Loftis

Feb 4, 2015

I have only found one flaw with my new (preowned) buy and have made an appointment to get that fixed this week.

SQ

Jan 31, 2015

Lithia Honda of Medford services my element and I love the fast friendly service.

Robert

Jan 30, 2015

Nate satisfactorily resolved all of my repair issues professionally and efficiently. The entire process was hassle-free.

Carolyn pratt

Jan 29, 2015

I love how nice and friendly and they are there they make you feel like your family

Jared Wells

Jan 29, 2015

My car was in for an oil change and out within an hour with friendly service. 10/10 would drive 2 hours to Medford for an oil change again.

Karen

Jan 28, 2015

Thanks for the excellent customer service Joshua! You made our appointment go smoothly and we appreciate it very much!

Barbara McCahon, Wife of Wallace L. McCahon

Jan 26, 2015

I was very pleased with the sales people at Lithia. Aaron Breitenbach was VERY helpful, especially pleasant, had a good sense of humor, all in all a our experience was a decent one. NOT what I was expecting when I first went in. JT was also a very nice person to deal with but happened to be busy with another customer when we had returned to see the CRV, however, it didn't bother me to have to deal with Aaron. I really liked him. He is a big asset to your sales team as well as JT We love our 2012 CRV. Hope we still feel this way down the line.Thank you,Barbara A. McCahon

J

Jan 22, 2015

Happy with the service. The wait time was long at one hour. Dealer does not take appointments for oil changes and does not seem to have a separate line for oil changes.

Jerome Wojack

Jan 17, 2015

Like your new service center. Service was great, personnel was friendly, work preformed in a timely manner.

Diana Kephart

Jan 16, 2015

Great service and friendly people, as usual. This survey, on the other hand, is quite picky. If I don't want to leave a 50 character review I shouldn't have to.

Jerry Klein

Jan 16, 2015

As always Josh, Steven and the other guys in service were very professional and helpful. The new facility is great.

Kristin

Jan 12, 2015

It was my first time having my oil changed at the new facility and it was a good experience.

Lt Dan

Jan 10, 2015

Lithia, Sylvain, and his supervisor Made this transaction to buy a new accord very easy and helped to make it all make sense. Thanks

Cathy

Jan 6, 2015

We are very pleased with our new Honda Accord from Lithia Honda in Medford. Our salesperson, Sylvane, was very helpful, courteous, and considerate. All of the people we dealt with from start to finish were great. We hope our continued contact with this dealership will stay the same. We have no reason to believe it will be anything but "GREAT" based on our dealings for this purchase.

Mac

Jan 6, 2015

When the car we originally wanted was sold, Nate stepped in, found the car we wanted at another dealer, had it here the next day, and at a good price. He truly "made it right".

Josefina Samano

Jan 4, 2015

it was a great experience. Honda staff gave my car an efficient service and they did it fast.

Travis johnson

Jan 3, 2015

Great people great service. I will definitely go back for my future purchases.

Author

Jan 3, 2015

Break repair recommendation by lithia was not supported by LesSchwab who I visited right after seeing lithia for an oil change. Wide selection of fresh donuts and hot coffee was really nice as was the waiting area.

Bosco

Jan 3, 2015

Took the car in for warranty tire rotation. It was done, the service staff at the counter were excellent, but, I don't think the tire pressure was checked, since the paper work did not indicate that they did and I had to put air in 2 of the tires at a gas station. I think most places check tire pressure when they rotate them.

Gwen Matocha

Jan 2, 2015

The associates in your Service Dept have just been great. We bought the lifetime oil change so visit quite often.

Jesse Moyer

Jan 2, 2015

It is always a pleasure to visit this dealership for any reason. Would not go anywhere else to buy a vehicle or have one repaired or serviced. Great employees

DR

Dec 31, 2014

The service department is excellent. The counter staff are knowledgeable and friendly, and the repairs are expertly done. I have a 2007 CRV, and they never oversell the services I need. The new building on Crater Lake makes the experience all the better, and I appreciate the ability to rent a car at a low price while mine is being worked on.

Harley Harrison

Dec 30, 2014

Brandon Berg is the best. He went way out of his was to make this a suprise for my Wife.

Andrea Benton

Dec 28, 2014

Tony Rios is the reason we bought a Honda from Lithia Honda. We had never met him before coming in to Lithia. He was an excellent salesman. He listened to our needs. We felt respected. He has a very calm approach which my husband finds essential. Buying an expensive new car is potentially a very stressful situation. He organized ordering our new vehicle perfectly. Thank you Tony for keeping my husband calm and happy. We now are proud owners of a simply beautiful 2015 Honda CRV!

Kelly Rogney

Dec 24, 2014

Working with Ken Thomas has been a delight. All the service area personal have been professional and courteous. The quality of repair service has continually been to my satisfaction. I like that the staff recognize me by name and have shown a personal interest in meeting my service needs and keeping my family and I safe with recall notices and service needs. I also like that there is a "price match" guarantee. Another fantastic service is the shuttle service when I need it. Thank you Lithia Honda Service Center for all that you do.

Marilyn Hyde

Dec 24, 2014

The service is always good, and such a nice new place.

jeffrey williams

Dec 22, 2014

Beautiful new dealership, state of the art. They treat you the way you expect to be treated from a Honda dealership.

Jennifer

Dec 20, 2014

Aaron was are salesman and he was awesome! This is the second car he has helped us purchase and both were great experiences.

Daryl Drummond

Dec 18, 2014

We both purchased our car, a certified used car, and had the car serviced at Lithia Honda. The purchase experience was good. When we took the car in to be serviced, there was a tire issue that was settled to my satisfaction. At this point, I would say the dealership has done their job.

Peter Hoyt

Dec 14, 2014

Overasll, a great new facility (still saw a couple of guys in hardhats finishing details "backstage"). I really do miss the doughnuts in the waiting area though, and there is no creamer for the coffee... not even the powdered stuff.

Shane Richard

Dec 14, 2014

Easy buying process with very knowledgeable staff.

Robert D. Williams

Dec 13, 2014

Everything about the oil change went very quickly.

Tim and Kim Jamin

Dec 10, 2014

The process was easy and fast. We got what we wanted and very happy with the service we receiced from Brandon Berg at Honda.

Tricia

Dec 5, 2014

Had a very good salesperson, Aaron!! He took me on 2 test drives and tolerated my thoroughly confusing decision making process. I wound up with a marvelous car -- the 2015 CRV touring that meets all my desires in a car (plus a whole lot of stuff that has me totally baffled, but I'm working on it.) Love how it handles, the unobstructed views, comfort and color. It was the only one that had XM radio on it, which was very important to me. Why the other 2015's don't have it is beyond me.I looked at lot of other cars before I got here and this definitely was the best experience at any of the dealerships I went to. This inspirt of the fact you were in the middle of moving the whole place and things were in disarray.

ZipZip

Dec 1, 2014

We had been searching for our car for weeks, and been to way too many dealerships in the valley. I was starting to lose hope, but then, when we tried Lithia Honda. Mark Thalman was immediately available and told us he'd see what he could find with our list of criteria. Mark called us early the next morning to say that the exact car we were looking for had just arrived on the truck. We made it down to the dealership as quickly as possible, with details coming in regularly from Mark as he found them out. Our test drive wasn't rushed, and Mark was tremendously knowledgeable about the car, right down to that model year. Mark and Nate and their whole team made the whole purchasing process quick, but not rushed, and we left before lunch with our new car, at an amazing price, feeling well taken care of. What a cathartic experience!

Dorothy Throne

Nov 29, 2014

Everyone was most helpful, discussed needed repairs and made recommendations as to what needed done.

RonnieRanger

Nov 29, 2014

I had heard a lot of negative things about the "Lithia" Dealerships but we experienced a very good buying process. We knew what we wanted in a vehicle and the price we were willing to pay. Once our offer was made there were No hassles and in and out in a little over an hour. Wow! Do you believe that!!!!

Earl NORGARD

Nov 26, 2014

The oil change service was quick and the overall review of the vehicle was also welcome.

Jeff Krolick

Nov 22, 2014

We purchased a new 2014 Civic lx sedan. The transaction was smooth, the price with a trade in was fair. We were ambivalent about including an Extended Service Agreement, however the sales person said it could be cancelled within 60 days for a full refund by request, no hassles. Based on the assurance (and reading the contract) we included it in the purchase. However we decided very quickly - the next day, that we did not want the Extended Service Agreement and have now made two attempts to cancel it without success. It feels like we are being given the run around.

Dave Warren

Nov 9, 2014

I was lucky. In the afternoon, when I finally freed myself up to get my oil changed, only 3 cars were ahead of me. I got the usual friendly welcome, immediate assurance that my lifetime oil change contract would pay for the service, and a cheerful direction to wait in the waiting area.It's not much of a waiting area, frankly. The chairs share their armrests, they are smaller than my butt, and a person's knees meet the knees of the person facing you. But it is clean, fattening goodies (and I'm an addict) and coffee are available. The TV is always trying to sell you something (this being the way of TV) and you can't turn it off without risking annoying the other inmates. But I discount these inconveniences.When the oil was changed, and the car's various components were checked, another friendly person came in and told me my vehicle awaited. It's not a treat to get your oil changed at Lithia Honda, but it's pretty close. I like it.

TR&ME

Nov 2, 2014

Buying process went smoothly and efficiently. Our salesman was thorough and patient with us while going over the car's features.

Blah Blah

Oct 30, 2014

Steve, here is the deal. Lithia Honda is the FIRST dealer I have allowed to work on my car and my wife's Subaru. We have a very bad experience at Medford Subaru. Keep up the good work and dont try to up-sell too much

Sam

Oct 26, 2014

Everything was great, but there was so much pressure. I felt uncomfortable saying that I wasn't ready. I wasn't given the option to say no. I had to force my way out on day one and that made the process much more difficult.

Bunny Lewis

Oct 12, 2014

Went in for routine oil change and had low pressure light for tires on. I was a little crunched for time and concerned about getting out to pick up a friend at the airport. They overestimated the time and I waited, but they actually finished in half the estimated time and then the guy who did the work made sure to reset the pressure light! Just the little touches. Thanks everyone!

Patrick Kallstrom

Oct 11, 2014

Like always, the service was efficient and friendly.

Harvey Koester

Oct 11, 2014

Lifetime oil change and inspection for 2013 Honda CRV on 10/6/14 at Lithia Honda in Medford, OR. The Express Service was fast and efficient. Honda service rep was courteous and helpful. Explained the inspection results thoroughly. Service experience was very favorable.

Kristin Schwartz

Oct 9, 2014

The guys at Lithia Honda always do a good job of taking care of my car.

Anthony Fanelli

Oct 8, 2014

Quick friendly service. Was greeted with a smile and treated with care.

Scott Miller

Oct 7, 2014

Dropped my new Honda Fit off for a new bumper beam upgrade. Picked it up that afternoon.

Steven

Oct 7, 2014

Got their in at the right time, only one car ahead of me. Check-in was a breeze as I had life-time oil change on the Jeep Grand Cherokee. Said the wait would be 45 minutes or so and that's what it was. Used the waiting area to catch up on some reading for a class. Steven, your Jeep is ready. No well, you need this, the thing-a-ma-bob is out of whack, OMG this vehicle will self destruct if you don't have us fix this.... you get the drift. I wanted an oil change and that's what I got. Yes, the safety checklist noted a couple of items that needed attention, but I already new that. If I had the money, I'd get them fixed. Don't have the dough so its deferred maintenance. Love this place.

Steven Ross

Oct 5, 2014

My experience at Lithia Honda in Medford was excellent. No high pressure salesman stuff whatsoever. They took time to know my situation to find the best car for my needs. Very satisfied.

Gwen Matocha

Oct 3, 2014

We received more than excellent service, fast. friendly and very professional. Thank you.(in regard to our oil change)In reading further down, I see you are asking about our purchase, that is a whole different story, no we were very dissatisfied with the sale of our new car.

John D

Oct 1, 2014

Can be done on line. Done on time . Shuttle available.

Laura L

Sep 25, 2014

They said that they would honor other service agencies' coupons, and they did. That meant I could have the people who already knew me and my car do the new tire installation. They were courteous as usual, and did a good job.

S. Miller

Sep 21, 2014

Tony was awesome from beginning to end. No pressure AT ALL, just answered questions and brought us a total of 6 waters over the two days.Great experience.

Matthew Larson

Sep 21, 2014

Came in for oil change and tire rotation. Was told about air bag recall, and was given a free car wash. Great job!!

PJ Mitchell

Sep 20, 2014

I had my car serviced on a day that was very busy for the Service Department. The service team was very professional and did not act rushed. They focused on each customer and their needs and I was very happy to wait and read until my car was finished being serviced, They even washed my car. Thanks.

Kathleen Finnegan

Sep 17, 2014

The salesman i worked with was extremely informative and positive. He did everything he could to provide me with a positive experience and a great car for a very good price.

Bob Reich

Sep 15, 2014

I was part of a long line of cars waiting for a oil change. Manger got involved and expedited service for everyone and cut our wait time in half. Asked about the lifetime oil change and had three employees participate in explaining the program to my wife and I which was beneficial and a help to us. It's nice to experience quality customer service.

CD&KD

Sep 10, 2014

We had the best experience here buying out new Accord. Our salesperson was Kevin and he is absolutely fantastic. From the beginning, we told him we were searching for a specific Accord. He was great at finding what we wanted and not pushing us in another direction. We went home to think about the purchase before actually buying. He have us his card and said to call anytime. He meant it, because he politely answered questions we called him with even though it was his day off! Thanks Kevin! The entire process here was easy and everyone is very respectful of your time. We will be back when we are ready for our next vehicle! Thanks.

Carole A. King

Sep 7, 2014

I was greeting immediately upon driving in Thursday morning. I was checked in efficiently by the customer service agent. He understood the items that I wanted carefully checked on during the service and said he'd be sure the mechanic knew.I did think my wait was a bit too long due to long servicing of the car ahead of me. I think this car had a problem that was not known about before it was serviced. This made the express service NOT so express. Nice the agent fully informed me of the results of the routine check....like my tires and battery are fine. He was polite and friendly and doing his job. Good touch to walk me to my car when I left.Carole KingPhoenix, Oregon 97535

Don Anway

Sep 6, 2014

We had a wonderful experience purchasing our new Honda Accord.

Nancy

Sep 3, 2014

Great price. Great service. Very efficient process. Pleasant staff. Highly recommend!

Paige

Aug 30, 2014

I can't stop smiling! You guys made it fun and so much easier than I'd thought. Thank you, thank you, thank you!!!!

Anita

Aug 28, 2014

I give a 4 star for customer service only because the first sales man, last name Corona, felt that since I had to leave that I was "not serious". I explained to him my money is just as good as anyone else that was physically there.

joe sierra

Aug 27, 2014

Honda dealer did a excellent job.

WB

Aug 26, 2014

Staff does a great job of servicing my car which has run reliably and cheap for 8 years and a 160,000+ miles. It was a Honda Certified vehicle that was 2.5 years old when I bought it.

Tim

Aug 24, 2014

Keep up the good work.

Karen Hale

Aug 23, 2014

I requested they contact Griffith Motors in The Dalles to get my records. They did so now I will switch over and stay with Lithia.

Neil & Teri Selbicky

Aug 21, 2014

These guys work hard. Quality and attention to detail is always there. If they don't get it right the first time, they'll try, try, and try till they do. Friendliness, experience and positive attitude of the entire Service Department is unsurpassed. We are glad we took our auto business in the Rogue Valley to Lithia Honda of Medford. - Neil & Teri

Doug

Aug 21, 2014

Excellent experience and very friendly and helpful staff.

Patty

Aug 13, 2014

I had been wanting to purchase a car for several years but had been putting it off because I dreaded the whole car buying ordeal. I impulsively popped in to Lithia Honda to look at the new cars and was helped by Aaron. That was my lucky day. It took a few weeks to find the used car that I wanted but Aaron kept on top of it and kept in constant touch with me. I was never out of the loop. Aaron found a perfect car for me and at a very reasonable price. Respectful, genuine, considerate, and knowledgeable all describe Aaron. I am impressed with the whole team at Lithia Honda.

Scott

Jun 18, 2014

Aaron at Lithia Honda was a great salesman and made the entire car buying experience great. He is genuine and it shows from beginning to end and even after the purchase. This is my first Honda and I am very happy with it.

Mike Cresci

May 19, 2014

I had to replace my 2008 Honda Pilot which I totaled a few weeks ago and was going to purchase a different car with the proceeds of the insurance. The other Nissan car dealer blew off my appointment and I decided to look at the Honda Pilots at Lithia. They did not have any in the year range that I was looking for but I got to test drive a variety of newer models and decided to purchase a newer model and am glad that I did. They were very patient with me and respected my needs and desires for a replacement vehicle. I'm glad I had Aaron for a salesperson and thank them for selling me a great car and providing a much better car buying experience than I would have had at other dealers. I can see why they are the Presidents award winner. Nice people, fair price and great service. They went out of their way to accommodate my needs. Even the finance person Marcia provided me with excellent service and it seems like they have a great team effort and work together well.

BaileyChase

Apr 1, 2014

AMAZING EXPERIENCE TO SAY THE LEAST! We started talking to Clenny over the phone about a month before we bought our 2012 Chevy Malibu. Had looked at a few different cars of lesser value through other dealerships and such. We loved this car, but didnt think it was possible to fit into our budget. Clenny brought us about 3 or 4 offers that didn't fit for us. When we had basically decided that we weren't going to be able to get that car, Clenny brought one last offer back to us that fit into our budget perfectly. We would have never thought we could get into something so nice that also wasn't a crazy price. Clenny gave us the best interest rate we could find and lowered the price of the car a generous amount which made it possible to get the car the next day! I am EXTREMELY PLEASED with the service my fiance' and I got from LITHIA HONDA OF MEDFORD. You know its a good deal when you hunny is telling all his friend that it was an awesome experience and they should all go to LITHIA HONDA OF MEDFORD and speak with CLENNY WHITE if they plan on buying a new car:) Very happy. Thank you Clenny!!

Willijef

Nov 4, 2013

Bought an used car, missing a couple items, key fob,etc. Noticed after we got the car home. After the sale ,they offered no support .

JNM

Oct 30, 2013

Buying a car is a long process, and Lithia helped make it an easier experience! I got a great deal for my car and the dealers were patient and willing to try and make things work for me. They were extremely nice and more than helpful!

oregonian123

Aug 22, 2013

I swore I would not go back here after my son had such a bad experience - but the previous sales manager had since left. I worked with J.T., he was probably the most knowledgeable salesperson I have ever dealt with - he truly knew our car choice inside and out. Chris, one of the managers, was a delight to work with. Our entire deal only took 2 hours - which is unheard of (but we did have our own financing).However, after all of our terrific experiences we ended up dealing with Marcy, one of the finance managers (always ask to work with Clenny)she ruined our experience with her absolutely rude attitude. Next time I buy a car, I will go to Lithia Honda, but refuse to work with Marcy

RJLMCJ

Dec 27, 2011

If you like to waste your time, feel like you have been a rape victim, love to be lied to and insulted - this is the dealer for you! Nate Mould and Mark Thalman are the classic mold of the used car salesman: full of lies!! Lied to us about not being able to find a car in a certain color - "None in the State!!" Talked us into another color. That was Dec 23rd. Spent five and a half hours trying to locate a car for a dealer trade and have them play games with us over what they would and would not include in the price...............and what they would give us for our trade. Left there feeling like a mental rape victim. The lies were incredible!!! Monday morning comes around, no call from Lithia Honda. Where's our car? We had to call them, only to be told by Mark Thalman that the dealer they were trading with to get the car in the color we settled for, had sold the car over the weekend. Christmas weekend?????Tried to talk us into the original color we wanted. All of a sudden he was able to locate a car in the original color! We now wanted the second color choice and ironically, that color was "nowhere to be found in four states!"He was rude and even laughed when we told him we had decided upon the second color choice and had a contract with a Vin# on it and wanted our car! He told us "Guess that's a deal breaker!" Didn't hear from him again that day, until we called him back! By this time, we called every dealer with a three hour radius of us. Ironically, a dealer in Eugene, Oregon had the car we wanted! We drove the three hours, had terrific service and left feeling terrific. On the drive home, we found that the VIN # on the Lithia Honda contract was the same on the Eugene Honda (Kendall Honda) contract. WOW!!! Found we were lied to again! Appearently Lithia had tried (not confirmed by Kendall Honda) to dealer trade to sell us this car and the trade didn't work out, so the AGAIN LIED TO US - about the car being sold! I ABSOLUTELY DO NOT RECOMMEND LITHIA HONDA!!! LYING AND UNPROFFESSIONAL. UNBELIEVABLE!!! Drive the extra distance and see IAN at Kendall Honda! Terrific service!

pglide1

Mar 24, 2011

Outstanding! The GM is one of the most approachable I've ever met. After we purchased our Accord, they invited us to a customer orientation where they'd served food and refreshments and met the entire management team. I think these guys are really trying to make a difference. I'm very happy with my deal and the hands-on attention we received. Well done Lithia Honda!

patwick

Oct 19, 2010

At first they were great! Did everything to get me in a car. But directly after the sale they wouldn't fix problems that the car already had when I bought it. Kevin handled it by getting angry and hanging up on me. I contacted corprate & they too did nothing.

primordialstuff

Feb 9, 2010

Took my wife's 07 Accord in for service, and the service tech didn't address service items as listed. He chose not to rotate the tires even though it was overdue. I think he just didn't want to do the extra work, makes one wonder about other things..