Used Cars for Sale at Lithia Nissan of Fresno in Fresno, CA

Felipa Vargas

Aug 27, 2016

Felipe Zuniga of Fresno, Ca was very nice and helpful. He was very positive and eager to assist us with our purchase.

James L Minnis

Aug 14, 2016

On August 13th, my husband and I went to the dealership to purchase a used van.Before seeing the van on the lot, we talked with the sales staff by phone about theamenities and purchase price. We had a verbal understanding by phone that we wouldpurchase the van for the telephone agreed price and made an appointment for the next morningto see and drive it. The sales staff was asked by us again that we were agreed about the selling price beforestarting the paperwork for the purchase and registration. We were not financing the carbut was asked far too much personal information than was not necessary for a cash purchase.Then, the salesman came back into the office with an offer to purchase an expensive lifetimeoil change warranty which we declined to him 3 times. Now, we have invested 2 hours of our morning and ready to complete the purchase when a differentsales person came into the office and told us we needed to pay an additional $1000.00 to purchase the van, although we had asked several times throughout the process that we were allagreed on the price.At this point we were so frustrated with the whole drawn out procedure, the rudeness andinsult to us, that we told them they were very unprofessional and offensive to our intelligence and weleft the building. We will never deal with Lithia Nissan of Fresno again!

JOSEPH L MOOR JR

Aug 6, 2016

As always the professionalism . service and repairs were awesome. My problem(s) were solved as always. YES! FOR NISSAN OF FRESNO AND JASON AND ALL HIS CO WORKERS!

Joseph

Jul 18, 2016

Quick and easy. I dropped off my car at their service center. They called me back an hour later and had done not only my requested service but more at no added cost.

Mireya

Jul 11, 2016

Salesman and finance manager were very helpful. I have the car I wanted at a good price. Great service!

Suki

Jul 7, 2016

Overall the services were good. Friendly dealer that worked with me during mh several test drives of different vehicles. I was able to compare the pros and cons of the several vehicles I drove.

Cavin, Lynda234

Jun 30, 2016

Joe Linder is Awesome! Paper work done fast and asked me if there was anything else he could help me with! Ready for me at scheduled appointment time and service completed sooner than expected.

Timothy N Tauvar

Jun 30, 2016

Service. By the way, Joe, does my Nissan Sentra gave a cruise control? If not, what will it cost to have one added?Thanks.

Dan

Jun 30, 2016

My service advisor, Joe Linder was truly exceptional.Thank you.

Lperkins86

Jun 29, 2016

I was very impressed with the service and friendliness of the staff. Nice and cool area to sit and wait for my car to finish and had some coffee as well!

ladyg

Jun 28, 2016

I traded in a perfectly good 2014 Rogue for a 2016 Rogue just because Sergio Mejia again was a magnificent salesman. The service that he gives is beyond compare. Taylor was great also.

wrturner4

Jun 17, 2016

Brandon Pandukht is absolutely the only reason we bought our Nissan at Lithia. His attitude was exceptional! Every discussion was like talking with family and he made us feel as if he cared about the outcome of our situation. He went way beyond the call of duty and gave us a new appreciation for what a factory service center should be like. There aren't enough stars to rate our experience. GIVE THIS MAN RAISE, RAISE, RAISE!

Mejia

Jun 11, 2016

I had to leave my car a little longer than a week. Thought I was goin to b without my car for a few hours. It had to do with the part. It took them this long to realize the part had the wrong order number on it. They kept tellin me it would be really for me at the end if the day and it wouldn't be for like I said a week. They did lend me a rental but it was still very frustrating.

Crewser

Jun 7, 2016

Brandon helped me immediately at the end of the day on Friday to resolve an open recall while I waited to allow me to sell the vehicle that night! Thank you!

Victor

Jun 6, 2016

Very good customer service. The job was finished faster than expected.

Myra

Jun 6, 2016

Mike is the best, always friendly and willing to go the extra mile to make sure you are completely satisfied with your cars service.

Maria67

Jun 3, 2016

Sales person was great great service very knows her product very good I will recommend her very well it was great experience at the dealership

Claudia

Jun 3, 2016

Good service and let me know everything is okay without paying extra!

Chris J Darling a believer!

Jun 2, 2016

I have found, That dealing with Lithia's service dept is the best. The service writers are updated and aware of most all service problems that come through the door.When they seem to have a problem, they have a very competent and reliable source of information and knowledge by the names of Larry Kirby their service manager and Brandon Pandukt a service writer with years of hands on experience.Together they work daily like a well oiled machine working out any bumps that might slow or impede the process of their #1 objective the customers and their reliability on a already reliable product.Over the years they have worked on all 5 of my Nissan trucks.1991 hard body . 2003 frontier. 2006 frontier. 2014 frontier.And my retirement project 2003 frontier XT.

MY family

May 31, 2016

The last car I got was from Lythia 3 years ago. Nissan quest, great van thought I would pay it off and send it off to college with the oldest... He had other plans. The oldest came to me with an invitation from Lithia to upgrade the mini van. One week later, Memorial day weekend, Saturday morning 10:30 am we drove into the dealership. My son's and I were treated to cotton candy and hot dogs while we shopped for the new car. 37 seconds later our super cool salesmen Bobby had us in a test drive. We like the car so much we drove it right home and had my wife take it for a test drive while Bobby and the kids stayed at the house watching powdered puff girls. After she fell in love with the car we left her at the house while Bobby and I returned to the dealership for "paperwork". 1230pm I left to go run my errands. By the time I returned at 430 pm the car was full of gas paperwork done. Literally sign and drive!!! Thank you to the manager Renea, she really wants to make sure you are very welcome there when you arrive and super happy when you drive away in your New car. Thank you very much for your time and effort. God bless you and your families.

Maxima

May 30, 2016

They were really nice and helpful. I was highly satisfied with my purchase.They offered the right amount of money for the car. I would recommend Lithia Nissan.

Amethyst McMillian

May 18, 2016

Mr. Kirk and Mr. Mitch not only put value into what they do, but they also place value into their customers. Everyone at the dealership iso very friendly, welcoming, and gracious. Kirk and Mitch gave me peace of mind through the entire process. If I could rate my experience higher I'd give it a 21.

soccer10

May 6, 2016

Very timely and very friendly! . I had to get back to work, so they gave me a ride back to work and even picked me up when my car was ready. I will most definitely return.

Ruben

Apr 23, 2016

No complains when it comes to the Service Deparment. They are always helpful

mhendon

Apr 22, 2016

I really like the communication via text knowing where they are and about how long I will be waiting for my car, regardless if I'm waiting in the lounge or running errands.

Hybrid 07

Mar 30, 2016

I recently took my 2007 Altima Hybrid to Lithia of Fresno for an oil change and inspection; I was greeted very warmly by my service advisor Jason. He quickly completed the necessary paper work listing all of my concerns about my car. Jason keep me advised about the status of my service via texts, as I waited in the service lounge. After my service work was complete, Jason explained what was done, and I was charged much less that what I expected to pay for the work performed. Great job, and I will return.

Maria montalvo

Mar 29, 2016

I made an appointment,Upon arriving was greeted and helped right away. In and out within 45 min.

Pink

Mar 29, 2016

I had a great experience but don't like the fact that this is a big company and makes a lot of money but they don't have a vending machine with snacks or just snacks on hand for when you are there for 2 hours with your kids and they are starving but you can't do anything about it because you are in the middle of buying a car...

Deborah Guill

Mar 28, 2016

The customer service is always super friendly and quick!

Otis Easter

Mar 26, 2016

Service department EXCELLENT. Brandon, Mike, and Jason are the best!

Cathy

Mar 25, 2016

I have challenged credit and went in expecting to have a co-signer or huge down payment. Salesman Sergio told me about Nissans second chance program and I was able to purchase a 2014 vehicle with just a small down payment. Extremely please with Lithia Nissan. Sergio jumped through hoops to get me into this car and even brought it to my home with the paperwork. I would like to thank everyone for working so hard to enable me to have my dream car!

johnjenningsparsons

Mar 23, 2016

I spoke to Jason Johnson on a Friday afternoon, We both decided that it would be better to set an appointment for 9:00 am on the following Monday. I got their at 8:30, and we were checked in right away, and my car was taken to the mechanic. By 10:45am Jason advised me that the Tech. had test drove my car, plugged it into their computer, and had the problem diagnosed. He also let me know that the Tech. would have my car ready shortly. About 15 min. latter Jason called my wife and myself into his office. He explained, in detail, what was wrong with the car and that it was all covered under the factory warranty. He had me sign some papers and off we went.

Tiffany1214

Mar 22, 2016

Went in just to see my options and left with a brand new car. They got the paperwork completed quickly and I left satisfied with my purchase.

Peter

Mar 16, 2016

The service rep (Brandon) was extremely helpful; he answered every question, followed up my concerns, and worked to make sure I got the best deal available. The is my second SUV from Lithia; the first one went over 330000 miles (Brandon was the rep for that car, too) and I fully expect this one (now at 124000 miles) to go the same distance.

Suhey A.

Mar 16, 2016

Overall, the service was pretty good. The only thing that I would have liked is on the paper I was given it was marked that the brakes needed attention but it was not addressed. That is something that I do not want to leave unattended for too long because it's a pretty important part of my vehicle. Other than that everything else was pretty much taken care. They definitely made sure to take care of a recall that was out for my car. I did appreciate that.

Nay

Mar 15, 2016

My sales person was excellent I'm so happy they helped me getting in a car I will definitely send my family and friends there ??

Garza1957

Mar 15, 2016

I was thankful that several dealers were willing to help me with choosing and finding the right car. I was very greatful at the end not only to get the car of my choice but at the right price too! Thank you Nissan

Martha rico-perez

Mar 10, 2016

Great customer service from the guys at the service dpt.

Author

Mar 9, 2016

Appreciated the level of knowledge and expertise of all staff

marilyn jackson

Mar 8, 2016

the service that I received was very good. will come back another time.

Rebecca Martin

Mar 5, 2016

Joe was both friendly and professional. My oil change was quick and I was back on the road in no time.

crlfat

Feb 25, 2016

It was pleasant and courteous, the service agent stated that my vehicle was running good. In the past I received a list of possible maintenance required not this time.

Jeanne Richards

Feb 16, 2016

Everything was great except I think you should offer a complimentary car wash like many other places do.

Mark Weaver

Feb 4, 2016

I've taken my truck to several mechanics in the past and Lithia has always taken the best care of me and stands by their work.

annakarenv21

Feb 2, 2016

My husband and I had a great experience buying our first brand new truck. We were helped by a very nice group of employees who made this experience better than we expected.

Juan pulido

Jan 30, 2016

Like all the deals because they work with youI will recommend friends and family to Lithia Nissan of fresno. Loving my new car.

alvarado

Jan 28, 2016

It was great like always for me. I didn't even have an appointment this time but they were still able to fit me in and get me out in an hour and half.

Tinzalez3312

Jan 27, 2016

I have a nissan altima I bought used its a 2009 has a cvt transmission I have had the car barely two years this month I'm a single mom of 2 and work full time but I cannot drive this car I still owe three years on because the transmission has gone out. This is a known problem of nissan which I did not know until it went out because I was not original owner I got no notifications they have extended the warrants on these problematic transmissions to 10 years or 12000 miles well I have 124000 and they will do nothing I cannot afford to fix this repair as it would cost $3-$4000 and I just don't have that kinda money so I urge everyone to look into this this is not the only problem I have had with them either. DO THE RIGHT THING NISSAN IT'S YOUR MESS UP IF YOU KNOW THERE IS SOMETHING WRONG IT SHOULD BE FULLY RECALLED I'M DISGUSTED I URGE YOU DON'T BUY A NISSAN

Cari-E

Jan 26, 2016

We love Joe! We have had others help us but by far Joe is the best. He is a people person and he is always friendly with myself and my husband. He answers all our questions and the one time there was a mistake (not his fault) he made sure to address it and fix it. This past experience everything went smoothly and was very timely. Everything was changed and fixed and my car runs perfectly! Thanks to Joe and the mechanics at Lithia!

EstherGar7

Jan 12, 2016

The staff is friendly and the service technician is thorough. They reassured me that the brakes and tires are still in good condition. I appreciated receiving that report.

Paula l

Jan 10, 2016

Takes over a hour for service but that's pretty standard for a dealership.My fluid light came on for wiper fluid after I left which was a bummer... thought I would have had my fluid topped off at service.

Matthew R. Starkloff

Jan 8, 2016

Service was great! Was ready within an hour, although I did have an appointment. Took care of what I wanted and am very happy!

justme

Jan 6, 2016

Everyone we dealt with (salesman, sales manager, and finance) was courteous, friendly (they laughed at my stupid jokes), and listened to us. We were able to agree on a price that we could afford for the vehicle we wanted in reasonable time. It was the best experience I have ever had buying a vehicle. Oh, and the vehicle is really nice too.

Bob and Tami Thomason

Jan 3, 2016

Taylor was outstanding to work with. He even brought the car to our home to look at prior to purchase. Very customer centric and much appreciated.

Cynthia Hacnik

Dec 31, 2015

I went to Lithia Nissan website and built my car. I took a picture of the exact car I wanted which cut down on the pick and choose process. Rosemarie Stringer greeted me and could not have been more helpful on a cold and wet day. We located the exact car and after test driving, I new I had my perfect car. Robert was great to deal with and did not rush me through the buying process. The sticker price was higher than the picture/advertized. Nissan started with the advertized price. This tells me about their honesty and integrety. Although this process took quite some time, Rosemarie never left me (Thank you Rosemarie!). I never felt pressured or rushed into buying the Murano. Even though I wanted this one, I could have easily walked away if there was any negativity. There is always another one out there. The people at Lithia know it is not all about the sale, it is also about the people sitting in front of them.

EMI

Dec 30, 2015

Shuttle van Never Came for Pick and drops off ..other than that everything was fine

ealonso

Dec 27, 2015

We told the sales man Felipe exactly what we wanted, and he did everything in his power to get exactly what we wanted, and then some. He was very attentative to our needs as well as our limitations and made our purchase experience very pleasant and unstressfull. Overall completley satisfied and would purchase another car here!

********

Dec 26, 2015

Had an appointment to get my oil changed. I usually just stop by. They took longer with an appointment than when I just stop by.

Edgar

Dec 25, 2015

Very friendly!! No pressure, and giving the best deals in town.

Mark

Dec 22, 2015

Tyler was very helpful. He was very good at answering all our questions.

Mike6

Dec 20, 2015

Great service and awesome service. I was very happy. Continue to give customer discounts and quick service. Brandon was very helpful and polite. I will continue to bring car to this dealership and tell customer about this car dealer.

Ka'ren Ketendjian

Dec 17, 2015

I was very satisfied with Blake Corgiat's service. He was very prompt and courteous.

GaboTj

Dec 16, 2015

Brandon was very friendly and helpful, he knows his product extremely well and he was able to explain every single question I had in English & Spanish!. I spent most of the day at the dealer purchasing a Rogue and they offered me thousands of cups of coffee and water, the manager was very helpful too. I really recommend this location.

Suzq

Dec 14, 2015

The only reason, at this point, that I don't give this 5 stars is because it's the typical dealership mindset of annoying customers with the financial runaround and back and forth negotiating with an "unseen finance manager". Over the years we've purchased many new vehicles and it's always the same -- it's cat and mouse and wear you down tactics. It's distasteful and Lithia Nissan seems to be no different. However, that said, our salesperson, Brandon Griggs, was outstanding and may be the only reason we decided to buy from Lithia Nissan as opposed to another dealer. He knows his product extremely well and was very low key in his sales presentation; not pushy or overbearing. His approach seems to be to "get it right and give the customer what he/she wants". I would recommend if anyone is considering a Nissan product, ask for Brandon at Lithia. We believe he went the extra mile for us in this transaction.

chee

Dec 10, 2015

Happy with the service. The mechanic's name is Nhia Xiong at Lithia Nissan of Fresno were so helpful. Thank you very much

Kerry

Dec 8, 2015

Service experience was great. The minor repair that I brought the truck in for was done quickly and covered by the warranty. Mike discovered a couple of minor factory recalls and had them taken care of at the same visit. Also noticed an exhaust leak and scheduled that for repair, also covered by the warranty. First experience ever where the service department diagnosed problems with the vehicle, without boatloads of out of pocket expenses. Will be bringing the truck to Mike from this point on!!

Rebecca Martin

Dec 5, 2015

Great service from start to finish. Very professional team delivering quality service.

Chris J Darling

Dec 3, 2015

Working again with Brandon makes me enjoy bringing my truck to Lithia for service. He has been the greatest "overall go to" person for years.We have missed him greatly in his absence from this dealer. WELCOME BACK BRANDON!!!!!

Peter

Nov 27, 2015

Got a coupon by email for free service, booked it in online and drpped it off. Perfect

Howard McFarland

Nov 26, 2015

i paid a little more then i want too, it went so smooth i didn't find out how much i w as paying for it until i signed the papers...

Ann

Nov 25, 2015

Brandon was very friendly and helpful. We came in for an oil leak, brakes making noise and oil change. He quoted me a price to look at the brakes. He called and said the car need a new oil filer and brakes were dirty. After replacing the oil filter and cleaning the brakes we were only charged for the oil change. I was pleasantly surprised that I was only charged for an oil charge. Very honest and reliable service center.

Richard L.

Nov 21, 2015

My past experience in dealing with dealership service centers has generally not be pleasant. It frequently seemed high pressured and over-priced. This experience was quite the opposite and I may actually consider future service work if this approach is consistent over the life of the vehicle.Thanks,Richard Lopez

Gerardo 93612

Nov 16, 2015

I had a great experience from beginning to end and will be back and recommend my friends and family. They were friendly, nice and professional. I was in and out in a couple of hours, they very respectful of my time.

Melissa

Nov 13, 2015

I love the honesty and integrity of the service department at this dealership!

Electronjohn

Nov 12, 2015

Great Staff, very thoughtful and competent, my Service visit only took about an hour and the Staff provided assurance that they would conform their activities to my schedule.

mjtatarakis

Nov 11, 2015

My family and I have purchased a total of 3 cars from Lithia over the years. I have been completely satisfied with the experience each time. My last purchase was at Lithia Nissan and I couldn't be happier. My sales rep is amazing! I have used him twice now and he knows what I want and helps me get it! The finance department also worked amazingly hard to make my purchase happen! Thank you guys for all your hard work!

John

Nov 11, 2015

Brandon was a great person to work with. He has great customer service and very professional.

Enrique caro

Nov 10, 2015

Great place to buy your car.. They welcome you guide u to everything they wanna help you always great positive place to go too in Fresno ca.. Great job guys.

RACampbell

Oct 25, 2015

Do not like lengthy reviews. Brandon, my rep, was terrific. Service was quick and efficient. Haven't driven the car long enough to rate quality of repair. Facility looked positively space-age.

Bertman

Oct 18, 2015

Buying process was typical of any car dealership although the pressure to buy was probably less than usual. It tok a long time to buy this car but as I stated it was a typical dealership experience that has not changed in 60 years

Marie Suzette Rushin-Holman

Oct 17, 2015

Great service and thank youVery Happy with your service department

edgar

Oct 9, 2015

The service writer was excellent at being attentive. He knew what needed to be done and didn't attempt to sell me more than I needed. Working with customers myself, I know customers need to know the truth and not to be ripped off by being shoved work that "needs to be done" and its all for the money. Best writer so far, Brandon Panduckt (please excuse me if I misspelled his last name.).

Tangie35

Oct 5, 2015

The service advisor Jason was wonderful. I was a little frustrated with my car troubles, but he was able to explain to me the process and what to expect, making things easier to understand. I felt he was knowledgeable, and trustworthy, which put me at ease.

Winger12345

Oct 2, 2015

Brandon very persoable, friendly and energetic. Rob the mechanic very thurogh and because of this, his insight to troubleshooting my vehicles problem has saved me from problems in the future. Although, repairs at a dealership are exspesive, I would recommend this one. The customer service helped compesaite for the cost.

Lisa

Oct 1, 2015

I was treated with respect and made to feel comfortable. I did not feel pressured into a decision. This was my second purchase on 2 years. I will purchase again in the future.

BC

Sep 19, 2015

I was happy with the product specialist, Tevin Ivy. He never pressured and I was comfortable with information he provided me with. I came to dealership and he allowed me to experience the car before trying to pressure me into making a purchase. It helps when a person is not continuously pushing you to make a purchase. The lower rating is because the negotiators were rude and did not want haggle. They were trying to force me purchase the car the way that they wanted me to and I felt uncomfortable with them. However, Tevin was there the entire time making sure that I was comfortable with my purchase and the price I was finally comfortable paying.

SLC

Sep 16, 2015

Visited several dealerships and Lithia Nissan of Fresno was definitely the best. The salespeople were all very pleasant and friendly, no pressure at all.They were having a BBQ for Labor Day which people seemed to enjoy, and my particular salesman, Felipe, was very knowledgeable and helpful as we test drove cars, and later when I arranged to bring the Murano I purchased back to be detailed. Compared to other experiences I have had this was a definite 5 stars. I had recently been in a serious auto accident in which my 3 yr.old car was totaled and myself & two grandsons were hurt. I dreaded the whole car buying experience but Lithia Nissan & Felipe, as well as the whole staff made it virtually painless.

Cynthia

Sep 13, 2015

I have never had an issue with the service depts. at Nissan or Hyunda. They have always been pleasant people to work with and if you don't have the ready funds to pay for your repairs they have got Car Care there for you. Thank you to Ashton for making that possible for me.

car gal, foothills

Sep 10, 2015

The car detailing on the inside was very good, however, I should of read the brochure more closely as I thought the car would also be waxed. That was a disappointment. Otherwise always pleased with their service/

rnweir

Sep 9, 2015

Very professional. Service Representative talked with me about my service, if any maintenance is due, (which in my case there was, air filter and fuel injection) I turned down the fuel injection due to cost, but did have the air filter changed). Car was done in less than an hour. Of course during this time I purchased a new car from the dealer, but whomever gets the old one has a new air filter (which I still had to pay for, such is life)

Jps3

Sep 9, 2015

Top notch all around experience at this visit From the first contact to the shuttle service to customer care and getting things done in a timely manner.

Frank Flores

Sep 9, 2015

Went in for oil change. Dealership was clean. Done within reasonable time and price.

lisa

Aug 9, 2015

Everyone at Lithia Nissan was very friendly and easy to work with. They worked with me to give me the best deal and made purchasing the car a fun experience. I love my new car!!

Luis18

Jul 31, 2015

Very attentive helpful without pressure to look very good deals Felipe Abel and all very good at their job would definitely recommend lithia nissan of fresno

Judith

Jul 28, 2015

Very professional! My car was taken in as soon as I arrived for service. They were quick, thorough, explanatory and the car was clean and ready for me when I left. Thank you Lithia Nissan of Fresno!

ignacio alice

Jul 27, 2015

we were able to negotiate the deal they made it very easy for us to buy the car that we wanted they very easy to work with and we are so happy we bought our car from them

9cruzer

Jul 22, 2015

I think the fee to rotate my tires is a bit much. When I decide to replace my tires I will go to a place that will include free rotating of tires and free fiat tire repair. I don't mind paying a fee since I didn't purchase the tires at this dealership.

lososos

Jul 19, 2015

Jason was super. He listen closely to what I had to say. He relayed this information very clearly to the mechanic. All issues that needed attention were taken care of. They also found a couple of issues which the auto body shop did not find. They pointed this out to me so that I could get the problems corrected. Very Helpful!!! Thanks

3rdNissan

Jul 11, 2015

We were able to negotiate the deal over the phone and via text. They made it very easy for us to buy the car that we wanted. They were very easy to work with and we are so happy we bought our new car from them.

Happy Customer

Jun 9, 2015

The sales rep and manager did a wonderful job in assisting with the purchase of my car. Help me obtain the best deal. 10 stars :)

cubefan

Jun 6, 2015

I had originally went to look at a Used Nissan Cube, but it had been sold and there were no others available. I thought that buying a new car was not a possiblilty. After test driving a new 2014 Nissan Cube, I had found the car I wanted to drive. The Lithia Nissan team (Kirk (Sales), Martha (Finance) & the Deal Maker ( * sorry I cannot remember his name )] made an impossible dream possible! I thank them all for their hard work and dedication to customer service.

Billibob22

Jun 3, 2015

The people were greatHad a great experienceAll cars in recent memory were purchased hereAlways have a great feeling about themI never feel pressured or rushedAlways friendly people

Oaknp

Jun 1, 2015

Took care of problem promptly and efficiently! Very professional and courteous. I have them service all my nissans. They call and keep you updated on the problem at hand.

Jerryllanes

Jun 1, 2015

Nissan is a great place to purchase a new car and the sales rep that helped me was awesome in every category in helping me

cabfres

May 29, 2015

I had both an oil and transmission change. They provided transportation to my home while the car was being serviced. They did drop off one other person before taking me home, but when we pulled in the driveway, the dealership was on the phone stating my vehicle was ready. The courier was still in my driveway and we returned then so I could pick up my car.

sangn79

May 22, 2015

Jason provided excellent service and was very knowledgeable. He provided one of the best customer service experience that I have encountered. Training videos should be made of him to show what's the real meaning of "customer care". The bar has been set very high, and I understand it may be a nearly impossible task, I hope your other employees are able to perform at Jason's level. I would also like to thank the mechanic that worked on my truck...you are not forgotten.

Mljr86

May 22, 2015

A friend of mine had recommended lithia to me. I see why now. I had a great experience with them. Not the usual sales experience others talk about. Noel was very friendly and family oriented. Made sure the vehicle I was looking for met all my needs since I have a 10 month daughter safety was my main concern and he understood that. I very much recommend this place and especially Noel. Be sure to ask for him next time you're looking for a vehicle! Thanks again for everything!

tavent356

May 7, 2015

I came in to get a new transponder key programmed, that's all. It took a little longer than anticipated, but that was OK. I was patient

Kevin

May 1, 2015

Excellent customer service! Quality guaranteed repairs, they even washed and detailed or car!! We'll definitely be back again, as we have since we purchased our car at Lithia 12 years ago. The service department is awesome!! Thanks guys!!

bmtz1982

Apr 28, 2015

Overall the service department is great and does a good job on servicing the vehicles. The service advisors can be a little more organized and have a better system in place to notify the customers when their vehicles are complete.

Alfonso venegas

Apr 23, 2015

Very good! I did recommend this dealer to my friends!

Patsy Waderker Perry

Apr 9, 2015

Your mechanic forgot to reset my mileage towards next service.Otherwise, everything was great! Your Service Representative, Mr. Johnson was informative, very courteous & professional. Thankyou.

Margarita

Mar 19, 2015

Once the part was available it was fixed quickly. The only thing that was wrong, I had to visit 3 times before I could get it completed.

Rod Hopkins

Mar 18, 2015

I called the Service department to see if I could bring my vehicle in for service that afternoon. I received voice mail and have yet to receive a call back. Icalled back between 30-60 minutes later, spoke to a service advisor and was able to bring my vehicle right over for an oil change. This has happened before where I left a voice mail and have not been called back. Fortunately I like having my work done at the dealer otherwise I would go elsewhere.

Hanlon Family

Mar 15, 2015

I had been shopping for a used (not too old) car for some time, as I couldn't decide what I wanted. I finally decided on a 2012 Highlander - but I wanted white, lower miles, with most of the bells and whistles. When I saw the silver one at Lithia Nissan of Fresno I considered silver because it still had a light interior (others I had seen were dark). The more I looked at it, the more I liked it - but I had to be very sure this was the car I wanted, since I had to drive about 3 hours to get there. I phoned and spoke with the Sales Manager, Dave, who answered all my questions. I was able to decide on the car, and negotiate the price on the phone. Due to our distance, we would not arrive until a little after closing (on a Sunday night), but Dave and another sales person, Mark, agreed to stay late until we arrived. After test-driving the car, Dave and Mark (and the finance person) made the entire purchase process go smoothly. In addition, the team was just very pleasant to work with. Very happy we decided to make the long drive for a car we plan to keep many years.

Ruth Vitale

Feb 23, 2015

Just moved to Fresno and first time to the dealership. Great service! Thank you!

Susan

Feb 13, 2015

It was simple and quick to purchase my new vehicle!

Vince Flores

Feb 7, 2015

Oil service and Vehicle inspection was done timely. Waiting area and amenities were good.

Michael Alexander

Feb 5, 2015

Excellent Device and staff is always very helpful.

rwiltrout

Feb 2, 2015

You take excellent care of me each time I come in.

Thelma Turner

Jan 25, 2015

I had a wonderful experience purchasing my new Elantra. Everyone was purfect and made me very happy

Donna Siler

Jan 25, 2015

Purchased my second car from Fresno Lithia Hyundai, not only because Hyundai is a great product but also because of the excellent service I've always received from the service department.

Kathy R.

Jan 22, 2015

Absolutely amazing as always. Can't complain one bit. Always experience the best customer service when I bring the car in.

Sandra Peregrina

Jan 20, 2015

Staff were extremely helpful and made my car shopping experience a delight. Thank you Lithia Hyundai.

Proud Juke owner

Dec 27, 2014

I had to best experience, would highly recommend Lithia Nissan of Fresno!

David Million

Dec 20, 2014

buying my new hyundai sonata limited at lithia of fresno was a very pleasant experience . the salesperson i dealt with coin,t have have been any nicer. He had full knowledge of the vehicles I was reviewing for purchase. I am 76 and I have purchased 15 vehicles over the years and not one of dealers was in the same league with my experience at Lithai Hyundai of Fresno on my recent purchase. David Million

Sharron

Dec 6, 2014

This is one of the best experiences I have had buying a car. The salesman Nigel made me feel comfortable, not pushy and excited and happy. He has the ability to make the buying process easy comfortable, while listens closely. If I am in the market I would be pleased to have another experience with such a knowable professional.

Pete Pulos

Dec 4, 2014

This is our first Hyundai and the 2nd time that I have had it serviced at Lithia Hyundai-Fresno. The service reps have been courteous, professional, and likeable. The automotive service team is one of the best that I have ever seen. I plan on buying another Hyundai in the future. I highly recommend this service team.

Mr. Turney

Nov 27, 2014

The overall buying process was the best we ever experienced. We were treated wonderfully (as people, not as a sale). The continued attention even after the papers were signed indicated to us how truly interested in us they were. We appreciate that very much.

Cruz Cuellar

Nov 26, 2014

The service was great. I didn't have to wait a long time. That was a plus. I will continue bringing my Nissan Frontier to have serviced. Also I like making my appointment online.

Denise Martin

Nov 15, 2014

I feel that this Hyundai Dealership in Fresno is rather honest about not pushing services on you that you really don't need at the time. At one time, it was difficult to trust the Service Advisors because you knew they were making money on each and every service they suggested to you, whether you needed it or not. This place is very different........

A Rudy

Nov 11, 2014

We are very well taken care of by the Service Team and have been with this dealer ship since 2011.

Antoine Grayson

Nov 10, 2014

I would recommend this dealer to a friend. The buying processes was great. The sales person was great.

G. Vinson

Nov 8, 2014

Good quality customer service, as well as quality work. They had a really big waiting room area, that was really spacious & comfortable, with ac & cable tv. Plus, offer free drinks, & doughnuts, if you get there on time, before they run out. I've been a loyal customer, since 2006'. I highly recommend, any Nissan owner.

MMyers

Oct 27, 2014

My recent new car purchase experience at Lithia Hyundai of Fresno was excellent from beginning to end. The sales staff was knowledgeable and helpful, the sales management pushed hard to get the rate I wanted even though the lender initially offered a higher rate, I was given a fair trade-in value (proven by research & other dealer offers), and the finance department was fast and efficient. I highly recommend this dealership.

Jenny

Oct 25, 2014

Really great salesman (David) didn't even make me feel I was dealing with a salesman. It was like talking to a friend. No pressure. He and the finance man were great. It just takes too long to buy a car even when u r paying cash.

MERRY M. SULLIVAN

Oct 15, 2014

I WAS COMPLETLY SATISFIED WITH MY EXPERIENCE. OUR SALESMAN, KAO WAS VERY FRIENDLY AND NEW ALOT ABOUT THE CAR. OVER ALL OUR EXPERIENCE WAS 5 STAR.

Mary Lou Munoz

Oct 14, 2014

I had a great experience in the past and on the day I purchased my Vehicle. Everyone was great helpful and very courteous to my needs and expectations.

Irene

Oct 6, 2014

It has been almost ten years since I purchased a vehicle and they were my first and only stop. I bought my previous vehicle from them and that experience had been a good one so I visited them again. The salesman (Alex) and the Finance Manager (Candy) were the only two people I dealt with and they were awesome. They were easy to talk to and made me feel relaxed and comfortable. I would purchase another vehicle from Lithia Hyundai of Fresno and more specifically from Alex and Candy.

G. Montoya

Oct 6, 2014

the quality of service and the timely matter that it was done was excellent service much needed

Les Heintz

Oct 5, 2014

I noticed a warning light on my dash and immediately pulled over. I called Lithia/Hyundai towing and was towed in. I had a failing transmission sleeve, and as that was being repaired, all the recall fixes were completed, They also completed the 45,000 mile maintenance and oil change. I'm all ready for fall and winter.

Loida

Oct 5, 2014

The whole experience of purchasing my new vehicle was great

sue wesh

Sep 20, 2014

I was in and out in a timely manner a very good experience

Romeo A Valdez

Sep 19, 2014

I took my Sonata for oil change and got extra service (maintenance) free of charge!

Melissa Dalerio

Sep 10, 2014

Everyone was very nice and they completed my service on my vehicle faster than expected! That's why I love this place....Great job everyone in service center.

charles

Sep 7, 2014

Excellent service, excellent staff - Tyler is great!

Amber Lujano

Sep 7, 2014

The internet sales representative, Naween Ram, was an absolutely fantastic sales rep! My husband and I were shopping for a crossover vehicle that would give us the space we needed for our one-year-old and the gas mileage I needed to commute to and from work. Naween anticipated our wants and needs before we even realized them! Originally, we were seriously considering a certified pre-owned 2012 Hyundai Tucson but in the end, we bought a brand new 2015 Hyundai Tucson. We didn't realize that a new vehicle would be possible for us to financially consider but Naween made it possible. He kept us comfortable, entertained, and was just overall a very nice guy. We have had our new Tucson for a little over a week now and we couldn't be more pleased! It drives so smoothly--especially with the eco mode activated. My son absolutely loves it, too. I am definitely going to stick to Hyundai from now on and I would recommend anyone looking for a vehicle to check Hyundai first.

Tucson Lady

Sep 5, 2014

I have purchased two Hyundai's at this dealership over the last seven or eight years and I have generally been happy with my cars. My only complaint is lack of parking for people picking me up. I don't use the shuttle as the wait has always been too long.

Cindy

Sep 4, 2014

Made an appointment for Saturday morning early. Even though there were cars in front of me lined up, my car was taken in and done in about 45 min. not a long wait at all.

Anonymous

Sep 4, 2014

We went looking for a specific advertised used vehicle. We found it there as advertised, except that they were unaware that it had been driven 400 miles since they acquired it.Customer service was friendly, helpful, and accommodating. Even after the sale when we had to go back for some minor matters they were most helpful. We felt our experience there was completely positive.

Opal M. Woods

Sep 4, 2014

The new customer waiting room is a joy. Now I can sit and be comfortable the older room the couch was low the older people with bad knees or backs could not get up or down without help. I am one happy camper I had asked for donuts to go with the coffee for some time now thanks to LARRY ( I think is the proper name) we have donuts. The employees are always so cheerful even on my darkest days they make me feel good, The employees in the Nissan service department is a plus for the company. Opal M. Woods

Oliva Poole

Sep 4, 2014

Fresno Lithia's Maximo is a Godsend! He is the nicest and best car salesman we have ever had! We lucked into crossing paths with him at Lithia (he was our salesman at Honda 7 years ago and we lost track of him). No hassles from him. He just made spending $$$ a positive experience, like it should be. Everyone else should take lessons from him (and we have been to many car dealers in our lives). THAT is how buyers want to be treated!

Phil Parrish

Aug 25, 2014

I took my wife's 2010 Vera Cruz Ltd. in because the air condition was not working properly. About two months ago you replaced the cabin filter in the glove compartment. When I took the car in recently because the unit still wasn't working properly, you checked the freon level and recharged the system. That didn't solve the problem. Next you worked on a new "evaporator" and that didn't complete the process. Eventually, you replaced the compressor and the unit operates like new.Jeff O'Kelly and Dan Zimmerman did an excellent job of working with me to get the car repaired properly.Additionally, I tried to purchase a new 2015 Genesis V8 with the ultimate package. I had asked your dealership for a price on the car, but after waiting over a week and a half for Kareem to give me a price, I went and purchased a new Lexus GS350 F Sport. Your Service Dept. is great, as we've had our cars serviced there for over 4 years. Wish I felt the same way about your sales dept.

Happy, Satisfied Customer

Aug 16, 2014

Sales Manager, Al Pacheco, provided great customer service. He definitely does not fit the "car salesman" stereotype. Very focused on customer service and didn't feel like it was forced or fake. I would recommend him to anyone buying a car. I will definitely be back the next time I'm shopping for a car.....hopefully Al will still work there.

T Dixon

Aug 13, 2014

I purchased my 2014 Nissan, Altima in October 2013. I have been very pleased with my vehicle and the process was quick. I dealt with a finance manager named Stan. I recently went in for my 15,000 service and Jason was very nice and helpful as well. I will always recommend Lithia of Fresno in the future for all needs. I wish other dealerships cared more about their customers needs than the money.

NewNissanFan

Aug 12, 2014

Great customer service from the entire staff! Joe Linder in the service department was phenomenal! He was professional, rapid and went above and beyond to make my trip to Lithia a positive one!

Kristen R.

Jul 1, 2014

My mom and I went to Lithia to check out an Elantra, but we didn't really have any expectations of buying a car. Leonard and James (who was training) were both very patient with me as I tried to decide what to do or if I could afford a new car. They were never pushy and always explained my options in a way that worked for me. The gentleman who prepared my financing (I forget his name) was amazing! He found the best deal for me, and I could feel that he was looking out for me and not just himself. I really felt taken care of. James even stayed long after his shift was over to go over everything with me and make sure I drove off satisfied. Leonard did the inspection with me and after noticing a small scratch on the drivers side, and some water spots on the front bumper, he promptly made an appointment for me to bring the car in to get those taken care of. I appreciate my salesmen for being so patient, as we were there for a long time while signing the paperwork. Overall I truly enjoyed my experience at Lithia and would recommend this dealership to anyone! Everyone go see Leonard and James! Oh, and I love my new car!

dolores

Jun 19, 2014

This is a great place to get a car the staff was so friendly and kinda with the help of kao I found exactly what I wanted I'm glad I came here

RWASH69

Jun 6, 2014

Rene was great, she has now sold us two cars, and each time she has made the process painless and easy. Her relaxed demeanor helps you stay relaxed, during what is normally a very stressful event. Jason, the Sales Manager and Frank in Finance, both were very professional and understanding, and were available to help to answer any additional questions we had. Excellent Service!!!!!!

Lowkz

Jun 5, 2014

Dealers are conversative and helpful, i would suggest getting a car from fresnos lythia hyundai. Also, greatest service ive seen in a minute.

Micheal L. Cox, Jr

May 28, 2014

I was extremely happy with my experience with this dealership. I have purchased other cars there in the past. This particular time I took my mom there because she had received a letter stating she was being charged too much interest (11%) and for her to take the letter and her car (PT Cruiser) back to the dealership and they could get her into something newer with less percentage or refinance her car. They put her behind the seat of a 2014 Hyundai Sonata to test drive and we both fell in love with it that when we got back to the dealership we both bought one. I'm impressed.

earnestine

May 21, 2014

I was very pleasedwith my experience with my sales representative renee romero she was very friendly she was helpful that was the second car she sold me . and I was very very pleased.

Treated like Royalty

May 21, 2014

I was extremely amazed how easy it was for me to purchase my new car. I was approached by my Salesman, Kao Saephanh. From the moment he knew what I was looking for I was treated like Royalty. Within 15 minutes I was already test driving the car I bought. Once I sat down in the drivers seat I fell in love with my car and I new instantly that was the car for me. The Sales Manager, Stan, approached me and showed me step by step how I would be able to afford this kind of car. Once it was approved the Finance Manager, Candy Gonzalez, treated me with the upmost respect and was really thorough with all the paperwork. From start to finish they all made me feel like a Queen. I would most definately refer friends and family to this dealership. As a matter of fact I have already referred my grandson who is looking to trade in his Toyota Camry Hybrid.

raviashfresno

May 21, 2014

Great place awesome staff members made car buying easy

MM

May 7, 2014

I found what I was looking for. Great service. Great car vehicles.

Happy Customer

May 6, 2014

I was looking for a new car. I wasn't sure if I was ready to buy, however my sister took me to Lithia Hyundai and I was impressed by the Hugh selection of cars they had. After test driving two cars, I fell for the one I bought. The sales person was polite and easy going. Not once did he make me feel pressured. If fact he told me to think about it and call him whether I was going to come back and buy a new vehicle from him or simply not buy anything. Went to lunch with my sister and after making several calls, I decided to go back and buy my new car. So happy I did. Best buy ever. Thank you, Lithia Hyundai

maryesondheim

Mar 26, 2014

Mike was so helpful and easy to work with. I have Carmax insurance and was referred to this dealership....would go back there in a heartbeat.

Gutierrez' Family :)

Feb 20, 2014

My Husband & I were looking for an Altima, so we came from Visalia, CA to Fresno to look for one. The sales person who helped up throughout was Kao. He was a nice, sweet, and patient person. Kao was interested in helping us out and wasn't being pushy like other sales persons we've encountered in the past- we don't like being forced to buy. Kao was looking out for our best interest like what payment plans WE were looking for not him or the company and like what was our budget as far as price range was. Kao did communicate very well for us when he would talk to the middle man of our needs. He didn't come back to say "we can't do that or we can't do this" instead he would say "let's try this or how abou this". We took our daughters with us and he was considerate of them and bought them pizza :) which made their evening as we had been there a for very long time dealing with purchasing a car. At the end of the evening, we went home with our Altima and the service was excellent. We loved the people there, friendly staff, too! Come and see them or ask for Kao. Thanks Kao!!!

MAD CUSTOMERS

Dec 31, 2013

Take your business elsewhere. They don't care about you if your not signing contracts and getting warranties.

PASTOR B

Dec 17, 2013

OUR EXPERIENCE WITH LITHIA FROM THE FRONT DOOR TO US DRIVING OFF THE LOT WITH A NEW CAR WAS INFORMED AND PROFESSIONAL. WE FELT, AND UNDERSTOOD THAT WE WERE IMPORTANT TO EVERYONE WE INTERACTED WITH. THEIR STAFF IS GREAT AND THE CAR BUYING EXPERIENCE WAS GREAT AS WELL. GO HERE AND BUY A CAR, YOU WILL LOVE THE PEOPLE.

tootsgooki

Nov 30, 2013

We own a Frontier Nismo and are very happy with it. Had been discussing getting a new car for me and had seen a Versa that I really liked. After we went to Lithia and tried several cars, the Sentra made more sense. I would have preferred a Maxima, but my budget didn't agree. Very happy with my new Sentra. Everyone at the dealership was very helpful in getting me the car I needed at a price I could afford.

Joseph

Nov 6, 2013

I just want to give a "SHOUT OUT" for the excellent service and staff of LITHIA NISSAN OF FRESNO. I purchased my first Nissan Maxima (2005) in 2004 from Lithia Nissan Of fresno,and have subsequently traded it in December 2010 for a 2010 Maxima. I have never been so pleased with and impresssed with the professionalism exhibited by every department. I have never had a maintenance requirement or a question that has not be remedied or answered. For the last nine years Lithia Nissan of Fresno has been and continue to be five stars in my book. I want to give a special "SHOUT OUT" to Jason , who I have adopted as "MY" Service Advisor who has continued to provide impeccable service as did "MY" previous Service Advisor Brandon.The Customer Service provided by the office personnel is exceptional. . Keep up the good work Ladies and Gentlemen, you are second to none!

Elizannon

Jun 24, 2013

Recently I bought a veloster remix from Lithia and finding the car must've been the hardest part of the process. Leonard, the salesman here, was extremely helpful and was persistent in getting exactly what I had asked for even though the car wasn't on the lot. He was the nicest salesman I've ever met, very straight forward, and didn't try to hustle us on the deal. Next time we buy a car it will very likely be through Lithia and I will keep his card close by. Very happy in my new car.

Nohemi Gtz

Jun 24, 2013

From all of my new car buying experience, I received the best treatment at Lithia Nissan. The salesman Israel, & his manager Victor Ochoa, made this car purchase a great joy. They ordered the Cube with the color and accessories I wanted. I am not only satisfied with my new car I got, I highly appreciate the White Glove service provided by Israel & his manager. Through this process Israel & Victor demonstrated professionalism, respect, and great customer service. I will definitely refer Lithia Nissan salesman Israel to my friends & relatives

oct2317

Jun 23, 2013

Very good sales person. Very helpful and goes the extra mile for you.Friendliest sales person I have ever worked with. Will be back next year for another new vehicle.

Mardicodd

Jun 23, 2013

I have bought three cars from here and they are so helpful and friendly. They work with you and always make it happen. I will always buy my cars from here.

aznhsiao3

Jun 22, 2013

I have never bought a vehicle from a car dealership before; it was always from a family or a friend that I trust. Everyone always talks about their horrific experience buying a car because of pushy salesman or overpriced vehicles. So, I didnt know if I was going to find a good deal. I had a PT cruiser at the time and I loved it. Even though I enjoy my time with my PT, I wish it had a better gas mileage and a better vehicle rating. My husband and I are thinking of starting a family, so we decided to get a family car with good safety ratings. I always heard great things about the Nissan Altima. Adam Fosdick, my salesman contacted me about a 2009 Nissan Altima with only a little over 20,000 miles. I thought this will be the perfect car for us. We went for a test drive and I absolutely fell in love with the car. At first we were a little worried about the affordability of the vehicle, but Adam made the process painless. I have educational employee credit union and they always send me great deals about financing a vehicle through their newsletters. They were advertising 1.99% APR, so we thought this will be a great deal. However, ECCU only offer the low interest rate if you set up automatic monthly payments and other restrictions. So, we decided to go with Lithia, they actually check with all the banks and they found a great rate for us without all the extra restrictions. We have pretty good credit, so we didnt think we would have problems financing, but Lithia found a low rate of 2.14% and ECCU was going to give us 2.24% even if we set up automatic payment with them. Adam helped me through the whole process of purchasing my vehicle. He made sure that I was happy with this car. It was nice to know someone was looking out for me. We went for a long test drive and he also went over all the functions of the vehicle. Adam was very friendly and the negotiation was comfortable. He wasnt pushy, he took the time to explain everything and the whole process was effortless. I remember contacting Adam few months later after my purchase for help with my Altima. He was very patient and he was able to answered all my questions and concern. He also helps me connect my phone with my Atima through Bluetooth. Overall, it was an awesome experience and great customer service. I will definitely recommend him to my family and friends.

msrolove711

Jun 22, 2013

I called several dealerships before I talked to Adam. The service I received was typical and minimal. I like how Adam identified my needs and researched what was available before I came down to the dealership. Once I got there the process was faster and smoother than my previous experience with getting a new car.

froglover

Jun 22, 2013

I have visited Lithia Nissan several times and have left feeling like the dealership did everything they could to either get me what I wanted or fix any problems with my car. Adam Fosdick was my contact and his dedication and patience with me was superb! He had a hard job cause of the treatment I had received from other dealerships, but he remained calm understanding and helped me obtain my goal of car ownership without any hassles. I am appreciative for all the "teams" effort to make my experiences very fair and with the greatest ease. Thank you LIthia!

syl232323

Jun 17, 2013

My experience with Nissan overall was an enjoyable one. The sales person (Renee Romero) who sold me the vehicle was extremely helpfull and very honest when it came time for me to choose the type of car that best fit my needs. She was very attentive and did an excellent job in answering all my questions concerning the vehicle that I had purchased. Staff was very friendly and customer service was good as well. Overall it was a great experience.

s lopez

Jun 13, 2013

we were very pleased with how friendly everyone was in helping us choose a vehicle for our family. Renee Romeo was excellent in helping us find the right car for our budget.

mercychords

May 25, 2013

I am really happy with my overall experience, I got the car I wanted for a great price and I plan on being a returning customer. My sales associate Rene Romero was very knowledgeable, took her time to answer all my questions and was honest with me every step of the way which made my descision to purchase my car from Lithia Nissan Fresno and easy one.

betty559

May 13, 2013

Rene was very helpful in helping me find the car the that I love , there was not a time that I could not contact her with any questions that I had regarding the car , She even checks on me from time to time which shows me she cares about my perches and yes I would go back to her anytime and plan on it when buying my next car .. Thank you Rene

Steven123

Apr 25, 2013

I would recommend them to my friends. I found that it was a good experience buying from them. The sales staff were not there to sell me a car, they wanted to sell me the right car for me. The staff was very knowledgable and I would go back to buy my next vehicle.

Kelley

Apr 22, 2013

from the time i walked up no pressure just looked around, Robert Tucker was amazing salesman i told him what i wanted and he got it ! stanley ivy in finance was awesome too great guys made this a amazing experience ! gonna pay off this car so i can come back and get one HERE for my hubby ! Thanks Guys Happy Lady Here :0)

brittany m

Apr 4, 2013

I worked with Jeff AND Robert Tucker they helped me find my car and at an amazing price. I am a first time buyer and had some consernces about getting a car. They put my worries to rest and found me a great car. i couldnt be happier with the descision i made and if i ever need another car in the future i would definitly come back here to work with these gentalman agian!!! They defintly know how to treat there customers :)

Christine P

Mar 30, 2013

We were recently in the market for a new car. We had looked at Lithia's competitors lot in Selma but they were VERY rude and unprofessional. We went to Lithia and was greeted by very friendly people. Andy Fedo helped make the process very smooth. Andy was a great help ! Jimmy our salesman was so pleasant. We drove away with a great car. I urge you to go visit the wonderful people at Lithia.

Rebecca C.

Mar 27, 2013

My sales rep Martin Baskind was friendly and courteous to my boyfriend and I. The best car buying experience we've had. He did his best at getting us into the vehicle that was stylish and affordable and great on gas. He did not rush us or make us feel like we were wasting his time with our billion questions. He clearly explained what the process would take and had us out of there in no time with a great buy. We were very happy with the manager Aaron and his kind offer to a great deal, which had made our experience that much more sweet. Will defiantly recommend these guys because of their great attitudes and efficient process. We are planning on coming back just based on the good service that you just can't seem to find anywhere.

Jorge Campos

Mar 25, 2013

We had a very pleasant visit.. We had great customer service we came in and they took into consideration all of our needs and what we were looking for in Price Range and Payment... Prior to this visit we had put ourselves in a very upside down sitution with our first purchase in another dealership. Naween at Lithia help us everystep of the way for a more afforable and pleasant purchase. Over all we hade a great Experience we will be recommending this dealership to our friends and family for future purchases... Our Internet Sales Manager Naween Ram gave us and Excellent service and Experience.

Summer Rodriguez

Mar 25, 2013

I recently bought a car and it was one of the best experiences, at a car dealership I've had in a really long time. The sales rep that helped me was a young man named Tyler. He was excellent. His knowledge of the product was so insightful and helpful. He was a doll, and was never pushy. I would recommend your dealership, and your sales rep Tyler any day. I had a great experience.. Thank you Summer Rodriguez

overthemoon

Mar 25, 2013

Dealt with a young man named Tyler explained everything and showed me features of the car(which I love) the finance team was pleasant will do business with lithia in the future

capcom0441

Jul 18, 2012

Lithia Nissan of Fresno would not warranty a major engine problem on my 07 Nissan Quest. I had bought the extended warranty when I bought the van, this gave me a 100,000 mile bumper to bumper warranty. The van is now at 94,000 miles, and the engine is knocking. I took it to the service center, they said that nissan wanted pictures of the engine. They would take pics. and send them to nissan. If nissan covered the repair they would charge me for the pics., but if nissan did not cover it Lithia would charge me $450 to take the pics. I had a bad feeling they were going to not warranty the engine so I said no to the pics. Don't go to Lithia, their warranty is not worth the paper it is written on.

capcom0441

Jul 18, 2012

I bought a new 07 Nissan Quest from Lithia Nissan of Fresno. At the time the closer sold me the warranty upgrade wich was 100,000 bumper to bumper. At 94,000 miles we took the van to the service center for an engine knock. They verfied the knock but said that nissan would not cover the repair because we were over miles on one of the oil changes. They said they called nissan, and nissan requested pictures of the engine. They said they would take the pics. and send them to nissan. If nissan decided not to cover the engine repair, Litha would charge me $450 for taking the pics. I had a bad feeling the warranty would not be honored, so I declined the pics. None of this made any sense to me. Litha verfied the problem and the van is under 100,000 miles. The warrany should cover the engine. Don't go to Litha, and don't buy a nissan.