Used Cars for Sale at Midway Ford of Miami in Miami, FL

Ariel Solis

Oct 1, 2016

Is was fast and pleasant as always. We are very happy with the previous car and now our Taurus.

Nancy G

Sep 28, 2016

Overall great experience!! Bryan Ortiz, salesperson, is very friendly and knowledgable! Charlie Garcia in the finance dept. was incredibly helpful!! These two gentlemen are amazing and I'll definitely refer them to my family and friends!

Belinda King

Sep 22, 2016

MY EXPERIENCE AT MIDWAY FORD WAS VERY GOOD. THE SALESMAN MR. FONG WAS VERY KNOWLEDGEABLE OF THE PROCESS OF THE PURCHASE OF MY 2017 FORD ESCAPE. I WILL BE DEFINITELY COMING BACK WHEN I PURCHASE MY SON A CAR WHEN HE GRADUATE. I THINK THE BEST TIME TO PURCHASE A CAR IS 2 1/2 HOURS BEFORE YOU CLOSE/LOL. I ALMOST MOST FORGOT THE SALESMAN THAT EXPLAIN THE DIFFERENT FEATURES OF THE CAR MR. JC WAS VERY KNOWLEDGEABLE OF THE FORD ESCAPE AND PATIENT WITH ME. THANK YOU! MIDWAY FORD.

Santiago Corona Del Paso

Sep 21, 2016

The Best costumer service by Pedro, he help me to get a Explorer. The service that he provided was that good that I came back the next day and got a Fusion!

Ana Borges

Sep 19, 2016

Service was great got there at my appointment and within 20 minutes my car was ready

Guillermo Guerra

Sep 14, 2016

The service could not have been better, great communication. The car was ready earlier than I expected. Very happy with the service provided

Lexy Perez

Sep 12, 2016

It was absolutely wonderful. I couldn't have experienced a better quality of service that midway ford made me feel. Absolutely wonderful staff from start to finish. I truly appreciate everything they did for me !

Helga Alcocer

Sep 11, 2016

Good and prompt service, when going for maintenance the wait time is reasonable

Oscar Gonzalez

Aug 31, 2016

Great costumer service, good location. Thank you to all team of Midway ford. Special to edwin garcia

Alexis Echevarria

Aug 26, 2016

salesperson Pedro was great, best service we ever had

Mario Tortora

Aug 22, 2016

SERVICE AT MIDWAY FORD AND SALES REPRESENTATIVE MR. ABEL LEAL IS EXCELLENT

Hermes Espinosa De Armas

Aug 19, 2016

realy good..and the man who help me was very apreciate..his name is Ibarra..

Ricardo Ortiz

Aug 15, 2016

Great service like always...waiting on a part to come,

Alex Samalot

Aug 12, 2016

Mike Martin from Service is the best!! They were quick to identify the problem and processed the repair under warranty without any issue. Great service experience.

America Pumariega

Aug 11, 2016

My service Advisor Michael Martin was very responsive and very professional to fullfill my vehicle's maintenance needs on a timely and reasonable manner.

Carlos Ramirez

Aug 4, 2016

EXCELLENT... MIDWAY FORD IS THE BEST DEALER. I BUY THREE SUV FROM THEM AND PLAN TO KEEP DOING SO. WILL RECOMEND TO MY FRIENDS.

Maria Aguilar

Aug 2, 2016

The entire Personnel are very polite and assistance seems to be their top priority. Always happy when i get to go!

Hugo Cedeno

Jul 26, 2016

Very good service from the moment you get there until when the service is done. Great experience overall.

Pedro Alvarez

Jul 25, 2016

Thank to Mrs. Lariza Miralles and Mr.Mario for their wonderful job done.

Ivan Lugo Sandrea

Jul 23, 2016

Excellent Service, good attention, Fast, easy, good personal, friendly people,

Jessica Lynn

Jul 20, 2016

This was the fastest auto purchase ever. The gentlemen were attentive, making sure the vehicle I chose would facilitate my business needs.(as it was a business vehicle) Progessional and personable, this was a truly a delightful process. I thank everyone involved!

Rosalyn Rodriguez-koppel

Jul 18, 2016

They took their time to show me all my options and afforded me the opportunity to test drive different cars until I found the perfect fit. They diligently expedited financing and had the car ready to go immediately.

Fina Cerra

Jul 18, 2016

Excellent as always. The service Rep. and the employees of the Service Department are very nice people, it is a good feeling to find people that appreciate the customers, because we are the back bone of the business, and the reason for their jobs. Quality on the job, respect, and good manners are the motto of Midway Ford and are powerful reasons that keeping us coming back to do business with them.

Maria Duron

Jul 15, 2016

Had a good experience, like always, service advisor took care of the car needs I believe in a very professional way. I am totally please.

Pierre-alex Vital

Jul 14, 2016

PR is excellent. awesomeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeee

Ginelle Santamaria

Jul 14, 2016

Mike and Tony were excellent!! I was in and out in an hour. They were very friendly!!

James Jones

Jul 13, 2016

Great service work and good people to deal with. Always take my vehicle here

Luisa Zamorano

Jul 12, 2016

The service was very smooth and all because Michael take inconsideration that I make my appointment. He was very sweet and take his time to ask me questions about the car what I need or any recommendation. Thank you!!!

Cristobal

Jul 12, 2016

I went to take my car in for service for the Takata air bag recall and was in and out in less than an hour, despite being told it would take longer. Fast service and friendly staff. Definitely would recommend. The only thing that would have made the experience better was if they played a movie rather than Despierta America.

Robert Ballesteros

Jul 11, 2016

Ford Fusion 2016: I love my carGreat Sales Manager: Felix Budegen,the best guy in Miami.

Johany Garcia

Jul 6, 2016

Great staff and great service at Midway Ford. I am very happy with my car.

Diana Ramos

Jul 6, 2016

I like that there is a desk and chair to sit and work at.

Isaac Vidaurre

Jul 2, 2016

The serbice team is outstanding, always have a great experience.

Julio Egusquiza

Jun 30, 2016

Greate ',,,,,!,,,,,!!!!!!!!!!!!!!!!'!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Jannory Reyes

Jun 27, 2016

It was awesome because I came in asking a question about a part shop and what time they open because I was having a in-op issues with my car starting. The person that was there in the morning told me that the opened around 830 think I was not sure but he also asked me what was wrong with my car to see if you can help me and I told him that I was having issues starting my car and he basically entered search my number and told me that issue with TCM I think it was her TMC and not sure and that was the reason why the car wouldn't turn wrong but he couldn't guarantee me that which I understand because i issue with TCM I think it was her TMC and not sure and that was the reason why the car wouldn't turn wrong but he couldn't guarantee me that which I understand because then he would be liable. He also advised me that changing his part was covered under warranty and tell me that I had to leave the vehicle number to check the vehicle and pinpoint the issue. I loved the help and care this employee gave me because this is my only means of transportation for me and my so. Thank you again

Augusto Arellano

Jun 17, 2016

Excellent services, the services manager Esther is very, very professional, response call from customers inmediately

Mariela Nava Bohorquez

Jun 14, 2016

Excellent experience with our vendor... we have always bought from him all our Ford Vehicles... four now... Virgilio Carvajal is an excellent assett for Midway Ford!

Steve Florio

Jun 14, 2016

My experience at midway Ford was excellent. Great customer service and definitely got a better deal than at Chevy. I'm very happy with my new F-150 XLT!

Maria Medina-sanchez

Jun 14, 2016

Ford Explorer, the service was excellent. I had a great experience. The salesman (Virgilio) was wonderful, he was patient and answered all the questions we had. We left extremly happy with our buy. Will have him in mind for future visits.

Edile Velazquez

Jun 13, 2016

I purchased a 2016 Ford Fusion. The service was excellent, our sales guy ( Eduardo Ibarrra) was really nice and helpful. I will definitely referral my friends and family. Love the car!

Carlos Alric

Jun 6, 2016

The people at Midway Ford want to make sure that their cars and services are the best in the auto nation Thanks you very much

Jose Lacayo

Jun 6, 2016

well the experience was great !!! i see that change in the furniture at the lounge thanks also i see improve on the srevice time good i spend like 620 for the servive i am still wating for the prepaid card for the tires that i put on the black fusion

Ramon Garcia

Jun 6, 2016

I am completely satisfied with the service provided at Midway Ford. I walked in for an oil change without an appointment and was in and out within the hour. The gentleman who helped me, Mike Martin, was very efficient. I will always go to Midway Ford for all my car needs.

Nilda Ruidiaz

Jun 4, 2016

Fast And professional all of the team I don't have anything else to write this is too long and people mdkbt like surveys

Roberto Miami

Jun 3, 2016

Erwin, the salesman, was extremely professional and kind. He asked good questions and walked me through my options and helped me pick out the best car for my needs. The process was also very quick, and I appreciated their respect for my time. Much better service than I've received at other Ford dealers in town.

Jose Salazar Delgado

May 31, 2016

I was there on Saturday 05/28/16 for oil change and the experience was very good , Mike is a nice person and the service was quick.

Dayana Morffi

May 30, 2016

My experience was excellent . Great people the attention was amazing . Erkki help me a lot and Osvaldo,Eddie Barbosa,MAnny Villamaman and especially ALex Villamaman I felt like family.

Miguel Garcia

May 29, 2016

I always have a great experience, this is the second car we buy there first one for my wife now for my self. Michel sales agent is very helpful, I recommend him to all my family and friends that are looking for a car.

Roberto Petagine

May 29, 2016

The staff Was very helpfull Goodyear experiencia the car Was ready Quick

Julio Perez

May 28, 2016

I had a very good experience everyone was very kind and helpful.

Johanna Montano

May 26, 2016

I believe his name is Danny from "Parts" He was great helping me with all my questions and was very sweet. I also want to add in that i'm very satisfied with the service I received, best believe il be going back very soon for more parts and additional service to my car.

David Custin

May 18, 2016

Fast service. Professional attention. Reliable and did their homework. Very satisfactory experience.

Rebecca Garcia

May 17, 2016

Amazing customer service! The staff was super friendly and helpful with getting the right Ford model for me and my family. This is now my 4th vehicle from Midway Ford and every time they meet my expectations. I am in and out fairly quickly which makes the car buying experience more pleasant. I highly recommend Midway Ford to all my family and friends. Thank you Midway Ford!

Eduardo Brunken

May 17, 2016

I brought my 2012 Ford Explorer for an oil change and radiator change. My service rep Mike was very friendly and professional.

Damaris Sifonte Pozo

May 15, 2016

The service is very good, and experian and attetion well

Adrian Vengoechea

May 14, 2016

Had a great experience at Midway Ford. My salesman, Brian, was very helpful with assisting me with finding the perfect car for me. I walked away with a Ford Mustang that I couldn't be any happier with. I thought the process was going to be very stressful since this was my first time purchasing a car but it ended up going extremely smooth. Thank you Midway Ford!

Lizette Rusconi

May 13, 2016

I have a 2016 Ford Explorer I leased in December. My car started giving me problems because of an electrical part that needed to be changed. The service at the dealer was excellent. The service person who helped me by the name of Ray was really great. I will definitely come back the the dealer to service my vehicle in the future.

Isabella Giobio

May 13, 2016

I love love Midway Ford! Great personal, great car options, and clean facility!! Luis(wicho) was extremely helpful and quick. Made me feel like I had no worries and I don't! My car is a perfect fit. I would recommend to anyone who is looking for a friendly wholesome environment and an easy, quick, worry free purchase!

Fernando Fonseca

May 12, 2016

Mike Martin was great!! He was courteous and very helpful, he answered all my questions and was able to give me an explanation on the time it took to repair the car and called me back when it was ready.

Aldo Gonzalez

May 12, 2016

Staff was extremely helpful. They made me feel valued, and I wouldn't go to any other dealer when purchasing a Ford!

Adriana Cantillo

May 12, 2016

Service for replacement of tires was fine and was done in a timely manner.

Marco Caceres

May 12, 2016

Service was great as usual and the staff very attentive to have me in and out as soon as possible to get my vehicle back to me.

Jose S.

May 8, 2016

Went in to look at pre-owned Escape vehicles. With their help I drove away with a new Escape with a satisfactory financing deal.

Jesus Gonzalez

May 4, 2016

The Staff was very helpful and knew there stuff. I leased a brand new Ford Mustang.

Pablo Perez

May 2, 2016

Purchased a 2016 Ford Fusion SE with EcoBoost. Staff was really helpful and managed to allow me to purchase a car painlessly. I am loving the Fusion! Was able to find exactly what i was looking for.

John D.

Apr 27, 2016

I am a longtime Ford owner. Everything from Mustangs to Explorers. The Explorers are used for my business and without them working reliably, I am not in business. Just got done with my latest Midway Ford Experience and once again they proved to me why I trust them. Professional employees top to bottom. Service Consulant Rey Piedra is a perfect example of a Midway Ford employee. He bent over backwards to keep my latest Explorer not only running...but running for the long term. Not some quick fix where I would save a few pennies then end up stuck on the side of the road. Yes there are scam dealerships in this world but Midway Ford is not one of them. I had serious issues with my last Ford. A 2009 Ford Explorer. Midway Ford did some major work to bring it back into shape and they charged a very fair price. I, like many, live within a budget and I hate to spend money if I don't have to. Rey Piedra made sure they did all they could within my budget...and then some! I have been, and will continue to be, a loyal customer to Midway Ford. They have proven to me time and time again they really care about customers.

Kristoffer Rodriguez

Apr 27, 2016

I purchased a 2016 f-150. Good customer service skills very helpful very happy with the service and the vehicle.

Ramon Alvarez

Apr 26, 2016

First time buyer and Midway Ford made it easy. Helped me throughout the process.

Dante Ruiz

Apr 25, 2016

The service was good with oil change, but not completed the AC check.

Ramyl

Apr 24, 2016

Nice cars and employees. Really nice people. Thanks to Edwing Garcia for his help on the purchase of my new mustang.

Cristian

Apr 15, 2016

My wife and I bought a 2016 Focus a couple of days ago at Midway Ford, We enjoyed the whole process: finding the right car, the testing, looking for the best finance option and the purchase. If you are planning to buy a Ford, contact Sales Manager Felix Budejen. He made this a trouble-free purchase !! was diligent, attentive and resourceful. Thank you !!!

Genaro Camacho Perez

Apr 12, 2016

Amazing experience. It was easy, fast, and we were able to walk out with a car with the minimum of stress during the process. Great job!

Maryse Adler

Apr 8, 2016

everything is great, I am very satisfied with the service and the staff.

Maria Papazina

Apr 5, 2016

Very good personal service once I was able to speak with someone. Polite and fast. Needs improvement in returning calls or actually answering calls.

Rogelio Cabrera

Apr 4, 2016

Everything was excellent Everything was excellent Everything was excellent

Stephen Schaurer

Mar 28, 2016

Mike is always thorough and helpful! Waiting room is comfortable....

Ramon Garcia

Mar 27, 2016

This is the second time me and my wife have had the pleasure of buying at Midway Ford in less than a year. Our first experience was leasing a Ford Escape last September, this time was a purchase of a Fusion. We found Michel Castillo to be the perfect salesman. He provided quality customer service in all steps of the process from the prior phone talk up to closing the deal. He is very sociable and informative and we had the feeling he was taking care very seriously for us to receive the best value for our money. We would surely recommend Midway Ford to everyone.

Maria Soler

Mar 22, 2016

My experience was excellent and the service and the the staff helpful!!!!! thanks! :)))

Theodoros Evangelakis

Mar 21, 2016

Great service and quick. Always have had a good service experience.

Saverio Fanelli

Mar 21, 2016

Everything was good as usual. Thank you Mikey and Rey for a good service.

Maria Perez Garcia

Mar 21, 2016

Thanks you guys for a great team that have... (Wicho and Albertico they are the best) thanks for everything!

Alicia De Sotomayor

Mar 21, 2016

All the services I especially I received excellent

Jaime Milian

Mar 21, 2016

it was a good experience, fast, and great costumer service

Enrique Febles

Mar 20, 2016

Was a good experience. The people working there is very nice and make you feel really good. I strongly recommend this agency.to my family and friends.

Luz Berrocal

Mar 20, 2016

This is the very best car dealership I have been to, all the personnel is courteous, friendly, helpful,very knowledgeable,they are problem solvers! They think of everything. the facilities are always clean, organised, also the waiting area has a very comfortable sofa a tv set, which I love, wi-fi service. My daughter loves when we go there because she feels that she can still do homework . I always teccomend this dealer to all my friends and family members. Thanks a lot MIDWAY FORD!!! we love you!!!

Melba Quinones

Mar 19, 2016

Rey service was great and fast repair service, the same day

Mercedes Vazquez

Mar 18, 2016

Very satisfied with the Midway Ford experience, sales dept, service, the cashiers, and anyone you come in contact with. Thankd

Jesus Santana

Feb 23, 2016

Amazing service and parts department Best overall dealership

Lianny Soto

Feb 16, 2016

This dealership is amazing. The service is outstanding. Very attentive. Thank You Wicho (Luis Alvarado) in Sales/Finance.

Cedric Blair

Feb 15, 2016

Manny was very helpful, he treated me as if he new me for many years and I was a friend. I felt comfortable.

Kelly Anglero

Feb 13, 2016

Appreciated the concern they showed for my car and making sure I was taken care of.

Yunior Gamboa

Feb 12, 2016

My experience was just fine. I had my car there for a battery replacement and a fix to the transmission.But they couldn't fix my door latches because they said the parts were in recall and I wait almost 2 weeks to pick up my car and still waiting for the parts.

Jose Guitian

Feb 11, 2016

Since the day I purchased my 2015 Edge the experience has been exemplary. From the young sales against, to the financing, and now the car service Midway should be proud of the customer service and how they quickly address my concerns.I have recommended them to friends and will contInue to have my service there.

Violeta Mantilla

Feb 4, 2016

Like always service and customer service is beyond expectations!! Treated as family not a customer.

Juan Cabrera

Feb 4, 2016

Ford Fusion 2016. Staff very friendly and professional

David Acosta Salamo

Feb 2, 2016

Excelent !!! All people was very friendly and profesional. I am very happy for buy in midway

Jose Valdes Pozo

Feb 1, 2016

A++++ seller . Nice people . Good deal . My next car will be from Midway

Rad

Feb 1, 2016

Courteous, Clean & Fix all the issues on time. I want to especially thank Esther Vallejos for her continuous follow up calls.Thanks,Rad

Angela Dominguez

Jan 29, 2016

I has he best experience at Midway Ford with an incredible sales person Rafael Duran. Mr. Duran was very professional and quickly understood what I wanted in the car. Mr. Duran was so knowledgable with every car I tested and made my decision easier. Thank you for making my experience at Midway Ford a wonderful one. I definitely recommend anyone to Midway Ford and Rafael Duran.

Enid Vazquez

Jan 29, 2016

staff is very professional. didn't wait long, which is a plus!

Marcos Dos Santos

Jan 29, 2016

It was good. Employees are very kind! I really appreciate the shuttle service.

Tatiana Blanco

Jan 29, 2016

Ford xplorer, got a nail in our tire. Service was very quick and efficient. Thanks!

Jose

Jan 29, 2016

My 2016 Explorer purchase experience was excellent. The staff was great and straight forward. The negotiation process was very smooth and quick. I have already recommended two friends.

Melissa Gonzalez

Jan 28, 2016

made appt at 9 am had the vehicle back by 10:15 am - quick compared to the first time.

Ysabel Subero

Jan 27, 2016

Michael and his team where great. They looked at and answered all my concerns. I love my escape.

Michael Marston

Jan 27, 2016

I have been bringing my car each time for service to Mike at Midway Ford. He is always helpful and tells me exactly what I need. So long as I can drive there in a day, I will always get my car serviced with him!!! Highly recommend.

Jose Paez

Jan 26, 2016

The service was fast y with quality very grateful about it

Jacqueline Durant De Alvarez

Jan 25, 2016

The service was great and fast, and the staff very helpfully and courteously

George Harvey

Jan 24, 2016

Had an oil change, I was in and out in an hour. Great service and exceptional staff

Sarah

Jan 24, 2016

I am new to the area and was in need of a new car. I was recommended to Midway Ford and more specifically, to work with Ralph Duran. My boyfriend who had recently purchased a Ford is extremely happy with his, so I was open to the idea. Buying a car in the past has been a bit of an uneasy task. To my pleasant surprise I was greeted quickly, spoken to respectfully and 90% of my anxiety disappeared. My needs and wants of a vehicle were also respected and I did not feel pressure to look at unrealistic options. With that said, ALL the possible vehicles within my specifics were presented for comparison. I originally did not think a brand new car was in my scope, however, I WAS told that was a possibility. (Expectations exceeded instantly!!) The gentleman I worked with Ralph Duran was professional and totally on point with how the car buying experience should be. He is/was accommodating, honest, attentive, respectful of my time, concerned about the consumer and overall incredibly pleasant to do business with. Because of Ralph's knowledge of the Ford fleet, together we found the best option in a brief amount of time. Not only did I leave there with a car, but a BRAND NEW ONE! I feel he did everything he could to help find the car best for me but also worked to make my payments doable and gave me a piece of mind with my purchase. I didnt expect Ralph to work any miracles, however he came about as close as anyone could! Thank you Ralph and Midway Ford!

sarahbrown3280

Jan 24, 2016

I am new to the area and was in need of a new car. I was recommended to Midway Ford and more specifically, to work with Ralph Duran. My boyfriend who had recently purchased a Ford is extremely happy with his, so I was open to the idea. Buying a car in the past has been a bit of an uneasy task. To my pleasant surprise I was greeted quickly, spoken to respectfully and 90% of my anxiety disappeared. My needs and wants of a vehicle were also respected and I did not feel pressure to look at unrealistic options. With that said, ALL the possible vehicles within my specifics were presented for comparison. I originally did not think a brand new car was in my scope, however, I WAS told that was a possibility. (Expectations exceeded instantly!!)The gentleman I worked with Ralph Duran was professional and totally on point with how the car buying experience should be. He is/was accommodating, honest, attentive, respectful of my time, concerned about the consumer and overall incredibly pleasant to do business with. Because of Ralph's knowledge of the Ford fleet, together we found the best option in a brief amount of time. Not only did I leave there with a car, but a BRAND NEW ONE! I feel he did everything he could to help find the car best for me but also worked to make my payments doable and gave me a piece of mind with my purchase. I didnt expect Ralph to work any miracles, however he came about as close as anyone could! Thank you Ralph and Midway Ford!

Maryse Adler

Jan 23, 2016

very friendly and qualified staff , fast service ,

Juan Valencia

Jan 22, 2016

Excellent services and people is friendly. The revision time was perfect!!!!

Janet Guedes Galvez

Jan 22, 2016

Very professional team,quick service a +++++++,the best team work is midway ford in Miami Florida

Elena Williams

Jan 22, 2016

Very courteous and helpful staff in service dept. the work was done in the time they said it would be.

Bshkup

Jan 22, 2016

Took my Ford F-150 to Midway ford. I was having issues with my parking shifter. Overall it took about 3 days to fix cause the first 2 days they had no idea what was wrong. They finally got it fixed. When I got home I noticed that the Shifter they put in was not the correct one and I was missing my phone charger which I took pictures of before taking it there. I also noticed that my drivers seat leather was cut on the side & front dash was dirty with grease as well as center console. I called dealer to let them know and they told me to bring it in. So I took it in and was told that they were going to investigate. Then later on in the week I receive a call from the Service Manager Fernando Valdes. He claims that he had a leather specialist look at the cut and they had determine that they didn't do it, it was there from before. Like how many people take the car to a dealer with defects so you can get then to fix it. If it would of been there I wouldn't of complained IDIOTS!!! That's the biggest SCAM IN THE BOOK. Service Manager Fernando Valdes Has no explanation as to why my iPhone cable charger was stolen other that he can pay for it if I have a receipt.(No concern what so ever) As to the shifter they ordered the correct one for me and would like for me to go back for installation. Lol... DONT TAKE YOUR VECHICLE HERE MIDWAY FORD IS A SCAM!!!!!!

Carlos Y. Garcia

Jan 20, 2016

To whom might concern: Service Advisor Michael Martin helped me every step of the way at the time that I dropped off the car for service repair until the car was ready for pick-up. Michael was on point giving heads up and status periodically through out the repairs process, US. Warranty covered my repairs and labor, I only need it to pay my deductible. Great job Michael keep up the good work! Carlos owner of 2011 Ford Mustang 5.0 White 786-270-8123

Rebecca Garcia

Jan 20, 2016

I have a 2015 Ford F-150. I was scheduled for my first oil change. From the initial phone call to schedule my appointment up until I left the process was exceptional. When I arrived at the service center they greeted me as if they knew me for years. I'm going to be doing all my oil changes from now on at the dealer. Amazing experience!

Arturo Baldomero

Jan 20, 2016

maintenance service was done properly and on time as expected, Staff was very helpful.

Jorge Jaime Nunez

Jan 19, 2016

Great job by Manny Im so happy with the service provided

Javier Gonzalez

Jan 19, 2016

My advisor is the best, Michael Martin great person and very professional!

Joaquin Llano

Jan 18, 2016

very pleasant.do not demand from to leave a comment I will leave a comment if I feel like it

Fernando Rey

Jan 17, 2016

good experience, was very professional, very clear about the time vehicle service. ,on time , , really i so glad the time at midway ford....,

Jorge Suarez

Jan 17, 2016

Ford Explorer, the salesperson was very helpful and informative. He took the time to go over the features of the vehicle. In all, the service was excellent. It would off been better if I had received a full tank of fuel.

Yvette Salazar

Jan 15, 2016

it was fast and easy :)everyone was so kind and courteous I felt at ease and that is not easy at dealership

Isis Torres

Jan 14, 2016

Fusion. I am glad . All in the dealer was great. Excelente He showed me all cars with patience and explain details tha we asked. Wondeful

Florencio Gomez

Jan 11, 2016

Excelent service. Always very satisfied with my service writer

Victor Pedroso

Jan 10, 2016

As long as Ralph Duran is at midway, I will continue to be a midway customer. As long as mike Martin is service at midway, I will continue to have my fords serviced at midway. They are both the most professional and customer focused individuals at this dealership. Thanks to them, I will Continue to lease two cars at a time for the indefinite future from midway and one day maybe three. Make sure to recognize them both because without them, I would not be a client. If you are looking for a new car and no hassle experience, ask for Ralph Duran!! He values you as a client, your time, and your business. In my experience, I can honestly say that he will go above and beyond any expectations you might have and you will not be disappointed. Only salesman I trust and will continue to work with, which is why I highly recommend you only deal with him for the sale and Mike for the maintenance!!

Luz Werther

Jan 10, 2016

I bought a ford explorer 2016, the service they gave me was excellent. The person that I attended was very attentive and friendly.I am very happy for the service received.

Carlos Sobenes

Jan 7, 2016

it was very fast and accurate, always with an imessage to let me know status!! definitely come back for service!!!!!

Marcelo Ferras

Jan 6, 2016

Excellent. I am very happy I decided to go to Midway Ford dealer.

Luis Perez

Jan 5, 2016

EXCELLENT SERVICE IN AND OUT FAST EXCELLENT SERVICE WRITER AND STAFF. VERY PLEASED WITH TREATMENT

Dayana Hernandez

Jan 5, 2016

Exellent customer seervice, easy processed in a very good time

Lourdes Matamoros

Jan 5, 2016

I want to extend a commendation to your service manager Michael, he is excellent!. Even though the price of the repair was very expensive for me, Mike called me, communicated with me,and advised me ahead of time about the possible cost.That was very considerate and responsible of Mike and I truly appreciate his keeping me informed and advised as to the repair on my F-150 /2012, which we love. Because I trust Michael I went ahead with the repair and so far so good.I will say that the labor cost are astronomical!!!Way to high. It would be a great help if your labor cost would be more reasonable. I am a loyal customer and want to continue using the dealer for original parts and to get good service, but the cost of labor at the dealer might make that impossible in the future.Thank you for soliciting my feedback and for having an excellent employee like Michael on board. HAPPY NEW YEAR 2016 GOD'S BLESSINGS

Alejandro Moglia

Jan 5, 2016

I have a 2016 Ford Explorer purchase in Midway Ford. My previous car was an 2013 Explorer too. Both cars services were always taken care by the highly professional team at Midway Ford. Mike Martin is my contact there and he is always very helpful providing us a fast a reliable service. On January 4th I took the car for a check up as to my surprise it suddenly lost acceleration power in the middle of the highway. The engine kept on though didn't sound stable. A wrench indicator turned on which then I learned it meant a "powertrain malfunction". I terned the car off and then turned it on again. For a couple of days it ran OK until once again in a stop light it happened the same thing. The first time this happened the car had only 3,000. I checked the Internet and found out hundreds of complaints due to similar situations. I took the car to the dealer to ask if there was a recall for this problem which by the way it may cause a fatal accident. They said there wasn't any but they would check and repair for me. In less than an hour Midway Ford changed an accelerator part and so far the car is running well. Even though Mike explained to me the function of this part and don't remember exactly its name. Thank you Midway team for you fast response to this problem.

Niurka Avila

Jan 5, 2016

Very nice and helpfully. Great team. The seller helped me a lot of the car because he found my favorite color (red).

Leticia Oliver

Jan 4, 2016

I purchased 2016 Ford - Explorer. This is the 3rd vehicle I purchase from Midway and I continue to come back because of the outstanding service I receive from Midway. The Staff at Midway met and exceeded my needs.

Aaron Castellanos

Jan 4, 2016

In and out. No hassle. Problem was fixed.i was also very pleased that my car was also clean when it was picked up.

Olga Stadler

Jan 4, 2016

I would like to thank Mr. Michael Martin for his outstanding service, excellent attitude, honesty, concern, very polite, professional, knowledgeable he provided me outstanding service and took care of my Ford Fusion maintenance inmediately. This kind of service is exaclty what all customers want to receive. Midway Ford should be very proud of Advisors as Mr. Michael Martin, it is important that excellent Advisors like Mr. Michael Martin be recognized. Thank you MichaelMartin for you more than excellent service you gave me.O. StadlerCustomer

Rafael Falero

Jan 3, 2016

I am your customer for the past 23 years ,what can i tell you !!! you are my favorite dealer all over Miami florida

Yvette Sanguily

Dec 30, 2015

Service department,Excellent service, prompt, reliable.

Luis Rivera

Dec 28, 2015

The customer service representative was very helpful and took care of my issue right away and my vehicle was repair in no time. I will recommend it every time.

William Cohn

Dec 28, 2015

Was met by a greeter..friendly..then Service Advisor..Smart Quick..car was ready in time frame..but no details as to what they recomended..didn't tell me about tire rotation or other service they did..checkout was fast and efficient..I will come back

Cesar Gamarra

Dec 26, 2015

The whole experience was the easiest purchase of a vehicle in my life. The staff was helpful, courteous and prompt to answer all my questions.One suggestion:The whole show room could have a face lift.The walls are dirty, the desk and chairs look used and some have holes. With a small budget they can create a more pleasant ambience to have the experience more enjoyable.Maybe paint and new furniture will upgrade that feeling.As I said, you have an effective combination of employes. Create a paradise for them to play at.

Luz Berrocal

Dec 25, 2015

Excellent serviceGood and clean environmentPolite employeesClean facilities

Nora Gomez

Dec 24, 2015

Quick service and very helpful. Leased an explorer xlt.

Roberto Bauta

Dec 23, 2015

I like your services and your personnel , but car wash was not excellent.

Griselda Dominguez

Dec 23, 2015

The experience was excelent.This is the first time I buy a car without any complaints.If i were to purchase another car it would be with them.I bought a Ford Escape 2016.The staff was very helpful throughout my purchase .

Diana Ramos

Dec 22, 2015

I brought the car in for a recall visit. Mike took care of everything and communicated with me throughout the process. I didn't expect the recall repair to be completed so fast.

Mario Martinez Jr.

Dec 19, 2015

EXCELLENT SERVICE AND VERY FAST AS IT TOOK ME MORE TIME "45.00 MINUTES TO GET TO THE DEALER FROM MY HOME BY TROPICAL PARK FEW MILES AWAY FROM THE DEALER BUT, ONLY 30 MIMUTES FOR THE SERVICE TO BE DONE ON MY 2014 F150 TRUCK, THANKS.

Luis Sanchez

Dec 18, 2015

Ford Escape 2014 regular scheduled maintenance. Helpful and respectful staff member took care of everything.

Gonzalo Linares

Dec 18, 2015

Mike Martin did an awesome job comunicating everything done to my truck.

Thomas Harley

Dec 18, 2015

The service advisor Mike made sure that I received the service that was needed. I went in for a water leak and felt like it was under windshield seal that was needed and turned out to be clogged drains . Saved significant money

Alexandre Scarton Strohschein

Dec 18, 2015

Amazing service and customer service. Fully recommended.

Carlos Enriquez

Dec 15, 2015

Good warranty, good instalations and service, no complains, Thank you

Joaquin Llano

Dec 15, 2015

my Ford Explorer 2012 was having trbl with the air conditioner ,the representative Michael Martin made sure that all was taken care off before releasing the vehicle back to me ;his patience was appreciated

Armando Caravia - Traverlers Insurance

Dec 13, 2015

Michael Martin is truly a pleasure to work with. He is a true professional.

Lourdes Rodriguez

Dec 11, 2015

The purchase of my beautiful white 2016 Mustang was smooth and precise. Salesman Rafael Duran was amazing,and very infomative on the whole buying process, he is very knowledgable. He is a true and pleasant salesman. Everyone should experience his style of selling cars. 10 out of 10 overall super satisfied customer.

Hugo Montero

Dec 10, 2015

I went in for my 2016 Fusion's first oil change on a Saturday. I thought it would take all day. It only took a couple of hours from 10am to noon. The staff was very helpful and well as friendly.

Miguel Mukodsi

Dec 7, 2015

Your staff was very helpful and professional. I was very please with the service provided.

Daniel Bolivar

Dec 7, 2015

My experience was very good from the moment I arrived until I left

David Losordo

Dec 5, 2015

We are from out of state. We needed a new battery and had the vehicle jump started and drove to Midway. They took our vehicle right away. We were back on the road within a half an hour.

Rodrigo Sandino

Dec 4, 2015

Very courteous and Proffesional Very courteous and Proffesional Very courteous and Proffesional Very courteous and Proffesional Very courteous and Proffesional Very courteous and Proffesional Very courteous and Proffesional Very courteous and Proffesional Very courteous and Proffesional Very courteous and Proffesional

Maria Pazos

Dec 3, 2015

excellent and personalized attention with affable, and fast service.

Mike Martell

Dec 3, 2015

the service was good,and the staff was real helpful.

Alana Harrison

Dec 2, 2015

Facilitators quite outdated (wood paneling) but the service was great. Easy to schedule and drop off. Got calls with updates. Was able to leave it there for a few extra days since I was traveling. Only wish they would wash (or at least rinse) before returning. They say they only wash after the first oil change.

Maria Del Jimenez

Dec 1, 2015

Very good service ang friendly people fast deal and very professional

herberth D

Nov 30, 2015

Despite that most reviews about midway are negative about their service (I have not use their service yet ) I can tell you that had the best experience getting a lease at this dealer. I used to buy all my fords at this dealer more than 10 years ago to be honest, we bought in the last few years 3 cars Focus, Fusion and a Expedition. This was my first time getting a lease and after doing all my homework and learning as many things as i could can't complaint about the treatment. Our salesman was Manny Martinez great guy very well known for all his years of experience at Ford we felt very comfortable at the point that it felt like a friendship of years. The transaction was very smooth and everything was clearly explain. Its been a few years since i didnt visit ford and i am amaze how much they have accomplish with all the technology and great looking cars. By the way i got myself a 2016 fusion which feels like a luxury car inside i cant tell you enough that if you ever come accross and make the desicion to get ford do not hesitate to visit midway and let Manny do all the work for you he is great i'll definetly give them the first opportunity on my next car purchase thanks.

John Perez

Nov 30, 2015

The survey does not state what day. But if it was for the day I had my oil change, everything was outstanding.

Eneida Lopez

Nov 30, 2015

My appointment was for 8:30 am, and my service tech, Michael Martin, who I had the appointment with greeted me as I drove up and proceeded to have my car serviced. He was very friendly and informative. I look forward to my next service visit and will recommend him.

Britney Wilson

Nov 29, 2015

Need to do a complete maintenance check on all vehicles (new and used) before the buyer purchase a vehicle. I just recently purchased a used vehicle here and it hasn't even been 2 weeks that I've been back to the dealership on 3 occasion for a maintenance problem. Overall excellent customer service and yes I love my new vehicle, I just wish I did not have to go back and forth to the dealership.

Cristina Rojas

Nov 28, 2015

Routine oil change greeted by service manager and all paperwork was done quickly by service writer Mike Martin. Best dealership in the country.

Tania Rozio

Nov 28, 2015

Like always..........Mike Martin took care of all my questions and needs in an excellent manner. I will not go to any dealership but Midway Ford because of Mike.

Donald Sprague

Nov 27, 2015

THE SAFF WAS VERY HELPFULL IN BUYING MY NEW CAR. AFTER BUYING THE NEW CAR THEY WERE VERY HELPFUL IN SHOWING ME HOW TO WORK ALL THE BUTTONS.

Roland Ledoux

Nov 27, 2015

mike did a great job he is very helpful and professional he did great on my ford

Connie Vesey

Nov 26, 2015

It was quick in and out . Very clean area and comfy chairs

D. H.

Nov 26, 2015

The staff was very helpful and knowledgeable about the product they were selling. I have never purchased a ford before, but I believe this will not be my last.

Rosa Caraballo Novoa

Nov 23, 2015

It was awesome the make me feel like a family , thanks a lot to mr black diamond

Carlos Ojeda

Nov 23, 2015

Very fast and efficient! The service advisor is very professional

Victor Rodriguez

Nov 22, 2015

I felt like home very thankful with aka the staff, definitely the best atmosphere to buy a car.

Kelly Moreno

Nov 21, 2015

My experience as usual was enjoyable. Always friendly & efficient.

Orlando Dorta

Nov 21, 2015

Excellent, great, spectacular, wonderful!!!! for the manager Felix and the sales person Hugo

Otmara Carreno

Nov 20, 2015

Mike was amazing. Very professional and kept updating me with info. Excellent experience!

Claudia Rodriguez-hall

Nov 20, 2015

Erki was just absolutely wonderful. He was very knowledgeable about the products and the different programs. He was extremely responsible, made me feel comfortable. He called me and the whole process was smiles. The best experience I have had purchasing a car.Claudia

Ryan Wissing

Nov 18, 2015

Was a great expirence, they helped me with all my concerns

Laura Fernandez

Nov 18, 2015

I am extremely satisfied with the service, professionalism and friendliness from the whole staff. I would like to recognize my salesman Hugo Montero for going above and beyond in helping me get the vehicle I wanted and with him the Finance manager. I am very happy I decided to go to Midway Ford dealer. I will definitely go again for services and purchase of other vehicles; and I will also recommend the dealer to other friends and family. Again, thank you to the whole staff for treating us like family. I'm very happy with my whole experience.

Eliott Camelot

Nov 18, 2015

I purchased a 2016 fusion and hands down, the experience at this dealer was extraordinary, the best I've ever experienced.The team at Midway is knowledgeable, friendly and haggle free.I would recommend this dealer to everyone looking for a FORD.

Francisco Fernandez

Nov 17, 2015

excellent .........................................................................................................................................................................................................................................................................................................

Martha Suarez

Nov 16, 2015

I'm very happy with my purchase with you. Great service. Very friendly people

Bingqian Li

Nov 16, 2015

It's a pleasant experience. I buy a new 2016 mustang. I love this cool car so much. And the dealer is very helpful. They give me a lot of recommendation and advices. I will recommend it to my friends.

Esther Cruz

Nov 14, 2015

The experience was very good. Midway Ford NEEDS a refreshing look!!

Norma Albelo

Nov 14, 2015

Everything was excellent the person who attended my car was really professional and the service was fast

Pablo Cordoba

Nov 13, 2015

Good service..............................................

Mariana Castaneda

Nov 13, 2015

Although the service was great, Insufficient staff

Irma Regulez

Nov 13, 2015

The service was excelent overall the attention and initiative of the personal in special the service assesor Christian

Kermit Turnquest

Nov 10, 2015

My visit at your office was great.I purchased a 2015 Transit XLT high roof.The staff was very helpful and the service was also very good.

Adam Nash

Nov 8, 2015

very helpful staff, excellent terms and quick transaction. Thanks to Rafael, Wich and Manny.

Esther Valdes

Nov 8, 2015

We went in with our bad battery. Turns out, we had warranty on the battery we had purchase there. We got a new one a paid a smaller amount.Thank you,

Leonardo Marin

Nov 7, 2015

I purchased a Ford F-150.. The service and staff did a good job and made sure I came out with a new car

TAC123

Nov 6, 2015

Got the job done without fuss. That is what is necessary.

Filippo Frattini

Nov 6, 2015

always great service ! and very good customer service...

Louber Rosales

Nov 5, 2015

Service was fast, and the service writer Michael was outstanding in getting my battery issue resolved. He is always pleasant, courteous and professional.

Jorge Fernandez

Nov 5, 2015

Mike,Was extremely helpful in resolving my repair issues with Mustang.The car was very clean when we went to pick it up/I will continue to bring my car for service to Midway from now on.

Michelle Vega

Nov 3, 2015

The team at Midway Ford is always so courteous and professional in providing quality service for my vehicle. I could have gone to any mechanic for an oil change, but the treatment and work that Midway provides is top notch and incomparable. They did an outstanding job on my vehicle check-up, which included an oil change and recall service. The guys treat my husband and I like family. And, I'm sure that my car is in perfect condition because of their additional care. Thank you!

Clarisa Kelley

Nov 3, 2015

michael martin Best Advisor and customer service very friendly and courtesy car to bring you to your office

Alejandro Arribas

Oct 31, 2015

Helpful and great staff. Great knowledge on cars n services.

Maria Saenz

Oct 30, 2015

I went for my 3500 mile checkup and a programming recall. The entire service time was very positive. My car was returned to me tunedup, recall fixed and car wash in a surprisingly short time. The waiting area is comfortable and the entire staff that I came in contact with were extremely courteous. My car is a 2015 Ford Escape and I am delighted with its performance is very satisfactory.Maria Saenz

Juan Sequera Perdomo

Oct 29, 2015

fast services and good communication with the person at charge

Larry Decker

Oct 29, 2015

came in without appointment and was accommodated. waited a good hour to hour and half for two cars to be serviced. Will repeat my service needs here thanks

Elvis Salvador

Oct 28, 2015

My deeply thank to mr Felix abd mr Hernando for a outstanding jobLooking fir the color and type of Fordmustang 2015 I'm sooo happy and proud with my new car, this is the 2nd Mustang that I purchase out of Midway fordThe 1st one was in 2007 a brand new v6Burgandy mustand.

Hamidreza Mobasheri Fard

Oct 27, 2015

everything good , I am happy with the service. thank you.

Luis Valladares

Oct 27, 2015

Very happy for the service provided fast and inexpensive

Marina Corzo

Oct 25, 2015

Midway Ford was great. Mr. D. Navarro knows his job, he really knows how to deal with a customer. Workers where there for me to try to solve my car problem. I would recommend Midway Ford. Thanks, Marina

Zita Pego

Oct 25, 2015

We bought a Ford Escape 2016 and we are very satisfied with the helpful staff and the excellent service to us . My family and me are very happy with the staff of the Midway Ford for everything . Thank you , thank you and thank you.

Marina Corzo

Oct 24, 2015

Very good service. Mr. D. Navarro really knows how to address the customers. Very good manners.

Marina Corzo

Oct 23, 2015

my Ford Focus car was repaired, the staff was very helpful and with very good manners since the beginning.

Carlos Guzman

Oct 23, 2015

Staff was very welcoming and efficient. I was in and out

Martha Padron

Oct 22, 2015

Excellent customer service from Mr. Navarro and service on time

Stephen Schaurer

Oct 22, 2015

Christian was enthusiastic. Kept me apprised of the status of service

Eduardo Bolet

Oct 21, 2015

Friendly and fast, but according to the receipt I had received, there was no rotating of the tires. Is tire rotation part of the "Works" discount? Your feedback will be greatly appreciated since I certainly want to keep the value of the car at its maximum for all concerned. Please send me another rating so that I can adjust it and relay my experiences once the question above is answered. Be Blessed,Ed Bolet

Carlos Pedemonte

Oct 19, 2015

I met Michael as a excellent Costumer Representative.. he told me my better option on my car maintenance..The time I waited for my car was the same that Michael told me.. Every one on Midway Ford shows to me good service , courtesy.. experience.. I would like that dealer remind me made service, an oil change to my car when it be necessary..Costumer waiting room needs be improve is boring.. there no snacks..coffee, tee..I spend almost 500 dollars on my car maintenance and I deserve some thing that made comfortable my waiting time.

Julio Gonzalez Abrahante

Oct 18, 2015

Excellent customer service. Will definitely come back to buy another car.

Yariel Alvarez

Oct 18, 2015

great team!!! wonderful and experimented,excellent sevicesThank you!!!

Gilberto Yurubi

Oct 12, 2015

Treated me special and made me feel important, and Like part of the family.

Erik Cruz

Oct 9, 2015

Danny was very professional and made my time at Ford a pleasant one. Treated me with professionalism and got me in and out of Ford very fast. I will be a returning customer.

Alfredo Diaz

Oct 9, 2015

Thank you Jorge Garbalosa. The best service I have received for my 2013 Ford Fusion SEAlfredo E Diaz

Meriannne

Oct 9, 2015

service was attended to in a quick and easy fashion. service writer took care of everything and all was done as requested.

Antonio Erazo

Oct 7, 2015

Very good experience with the oil change and car wash. I received my f150 lariat like brand new.thank you Michael.I will keep bringing my car for service to MidWay ford

Jose Ferrer

Oct 6, 2015

Everyone was helpful in the service department as well as the sales department.

Ana Lucia

Oct 6, 2015

I have a Ford Fusion as a company car. I was not sure how the whole company car thing works, because I had never had a mechanical issue with the car. My service technician, Danny was great. He explained everything in detail and was very helpful. When the part came in for my car, I took it in and we were pressed for time because my husband had a flight that afternoon. Danny went out of his way to make sure the car was ready before noon so we could pick it up the same day. That was greatly appreciated.Thanks,Ana Lucia

Leonel Jordan

Oct 6, 2015

Excellent! Service first time I went to get my oil changed. Service guy offered to wash my car at no charge!

Jennifer Rocha

Oct 6, 2015

Very helpfull, the finance and sales person provided high quality services.I am extremely satisfied!Jenniffer Rocha

Michael Alvarez

Oct 5, 2015

Everyone was willing to please. Thank you !i couldn't ask for a more professional and courtesy crew to attend to my needs

Patricia Alvear

Oct 4, 2015

Took the car in because I received a card stating the brakes needed replacement. I had changed the brakes last December. The brakes were checked and there was nothing wrong with them and the service representative drove the car since I feel it stalls a bit when changing gears (does not happen all the time. He explained that it had to do with the opening of a valve the opens to let air in and that it might happen from time to time. I still feel the engine stalling eventhough it is not all the time

George Velazquez

Oct 3, 2015

Took my 2015 Mustang in for its first service schedule and was greeted by Mike Martin. He explain what service option I have available associated with the oil change and provided a reasonable time table for all the service to be completed. Thank YouP.S. Mike even had the car wash and vacuum for free. He saved me a trip to the car wash. That was nice. Thanks

Taidee Rivero

Oct 3, 2015

fast and professional. staff was honest and to the point.

Daniel Trujillo

Oct 3, 2015

I purchased my 2010 Ford F-150 FX2 here at Midway Ford from the most helpful & educated staff. Providing me with great tips on features in the truck along with a smooth process of my purchase. Thank u to all Midway ford staff & service personnel.

Loinier Perez

Oct 2, 2015

Very good Service , salesman Felix Budegen always goes the extra mile to help as well as the rest of the team

Ronald Schmitz

Sep 30, 2015

Recently moved from Wisconsin to Doral to be near grandchildren/family at retirement. Midway Ford is closest Ford dealer to me. Recall repairs for three recall notifications were done ahead of schedule and service rep Mike Martin is excellent.Only one problem--my first name is Ronald, not Roland...please correct

Ivette Alvarez

Sep 29, 2015

It was a good service, they even washed my car. Helped me with all my questions

Elio Martinez

Sep 28, 2015

The experience was very nice,It was a rainy day , but the service was to fast

William Rojas

Sep 28, 2015

the service deportment is always top notch, went in for an oil change and was out under 30 min.

Eduardo Silveira

Sep 28, 2015

Best I could possibly ask for, worked fast and were very customer friendly.

Jesus Reyes

Sep 25, 2015

The experience was great, the staff is very friendly, knowledgable and also helpful.

Benito Garcia

Sep 23, 2015

I had an appointment at 12PM they did the paper work and I was out of there before 1pm.

Jesus Santana

Sep 23, 2015

We leased a 2015 f150 The sales rep (Mario) was extreme helpful We had an amazing experience It's our 4th car we have boughten from midway ford Miami We love them

Francisco Sallano

Sep 22, 2015

Excellent customer service. No hassle, stress free environment. Best car buying experience that I have ever had. In a word, outstanding.

Satisfied custmoer

Sep 22, 2015

Mr. Christian Arnaur is an excellent representative of Midway Ford, his attention, manners, honesty are more than excellent, I am completely satisfied with his service.

Gordon Schwieger

Sep 21, 2015

2016 Ford Explorer XLT. Process was long but the staff was very helpful

Meredith Mills

Sep 20, 2015

My car had major transmission problems ( even though it doesn't have a lot of mileage on it and is only a 2014. But, Mike Marton, my service manager was very diligent in keeping me informed on what they were finding was wrong. I also want to give a HUGE thanks to the Customer Service Manager. After having to pay for a rental for a week, she arranged for me to get a loaner car. I am a sales representative, and I could not have worked if I had to keep renting (couldn't have afforded it !) so she is my HERO !!

Adria Amenabar

Sep 20, 2015

Need to better organize service attendance upon arrival (take a number or something) as well as have more attendants available; takes too long.The attendant (Cristian), however, was excellent.

Emilio Vazquez

Sep 20, 2015

The experience was flawless. The service pro was quick very courteous and followed up as he said he would. Pleasurable experience.

Del Corbett

Sep 15, 2015

2015 Mustang v6, The works service, the staff seemed to know what they were doing. Was in and out in an hour.

Juan Sequera Perdomo

Sep 11, 2015

Excellent. Very fast response. Quickly detection of problems

Erik Cabrera

Sep 11, 2015

I had a pleasant experience at Midway Ford. Staff were educated, efficient, and helped with all questions. Would buy another vehicle here.

Valuedgustavo Moran-Sazon inc. Customer

Sep 10, 2015

I was very pleased with the service and how quickly it was done.

Juan Campos Castineira

Sep 7, 2015

Well, we are a Hispanic family, and we had the best support and help from midway representatives and agents. We had some issues with the system at the time we were making the final paperwork but the rest was just fine. We hope we may do some other business in the nearby future.

Tulia Rios

Sep 5, 2015

I purchased a 2016 Fussion Hybrid. I love how my salesman was not pushy to make the sale, but knowlagable on the cars he offered and how he was trying to meet my needs.

Sanford Cohen

Sep 1, 2015

It was not an easy fix for them, but they did great, plus I learned a bit more about cars. An oil change elsewhere had a mechanic point out how much the tilt of the motor occurred when you shifted from drive to reverse. So your guys had to check both motor mounts, and the transmission mount to be thorough. As I came very early, I was back in my car after a couple hours doing work in your lounge. Arranged with service adviser to return (early) when mount in (only one was bad). Same deal. Came early. Out early. Never had a problem with Midway Ford. Top treatment even though its a Lincoln on ext. warranty. Thanks to all.

Carlos Garcia Figueroa

Aug 31, 2015

My visit was very helpfull and I could to solve my problem

Andres Morales

Aug 29, 2015

Everyone in the staff were very nice and helpful. Still, we had a problem as they were charging us to do a lot of things to the car that weren't really needed.

Alejandro Silva

Aug 29, 2015

Ford transit Connect Titanium. Great Service. I renew a lease and the process was fast and easy. Highly recommended to anybody looking for a first car o renew yours.

Eliott Camelot

Aug 27, 2015

The staff at Midway Ford is courteous, knowledgeable and friendly. Taking my car in for service at Midway is always a positive experience.

Jacqueline Brana

Aug 27, 2015

Very helpful and courteous staff. Jorge the shop manager is wonderful and very helpful as well as all the rest of employees.

Patricia Alvear

Aug 26, 2015

Christian the customer service specialist was awesome. The car, 2011 Ford Escape, had a throttle problem which had been corrected two years before when there was a recall. I still need to take it back because I feel a gear change inconsistency.

Carlos Miyares

Aug 26, 2015

Sale and service personnel have been extremely courteous and diligent, specially Roberto Fuentes in the Sales Dept.

Enrique Forte

Aug 25, 2015

The staff was very,very, veryhelpful, corteous willing to go beyond what is the standard to please

Juan Valencia

Aug 24, 2015

Great services and wonderful experience. Congratulations!!!!!

Lionel Lopez

Aug 24, 2015

i really enjoyed my experience purchasing my new car.

Camille

Aug 22, 2015

Great service. Very helpful and nice. Love the mustang. Will do business with midway ford again.

Peter Raketic

Aug 22, 2015

We were traveling to Miami to move our daughter into college for her freshman year. The problems we had with our vehicle exacerbated a stressful time.The customer service provided by your dealership was excellent and helped to get us through a difficult day.

Salvador Calvera

Aug 21, 2015

Daniel Navarro of your Service area, who was assigned to my case, was most helpful, patient and pleasant. He followed up with me throughout the whole process promptly notifying me what had to be done to replace the ignition in my Ford Focus. I knew it would take a long time because of the nature of the work but it was worth the long wait. The car was also serviced for 25M mile and is working perfectly up to now.Sal

Guitian

Aug 21, 2015

we bought a 2015 ford edge sel ecoboost. brian ortiz was an outstanding salesman. He not only listened to our needs and wants, he truly cared to make sure he gave us the best deal in town. we had no reason to go anywhere else! we have had 5 ford cars from other dealers, but this time we had the best experience of all. Brian realized we were serious buyers and knew he had to do his best to make sure we got a good deal. The management at the dealer was also exceptional. The manager was very hospitable and friendly, he made us feel like we were in a family environment. We will definitely recommend Midway Ford and Brian Ortiz to all our friends, family and co workers.Have a nice day and thanks again

Amado Sardinas

Aug 21, 2015

Outstanding customer service! But there is one very important item that they are missing and that is the auto loaner program while your car is being serviced.

Humberto Gomez

Aug 19, 2015

I went into the dealer looking for an SUV to lease and instead came out with the Ford Fusion.. Very happy with the car. The salesman, Ralph Duran, was very knowledgeable and helpful. And made it super easy for me to get into my new car..

David Venereo

Aug 18, 2015

Completetly satisfied with repairs and service provided.

DRPG

Aug 15, 2015

danny the service advisor was excellent...thanks.....customer service area needs major renovating. It looks really bad.

Leo Baumer

Aug 14, 2015

From arrival until we were shaking hands good-bye, Daniel Navarro, took excellent care of my needs. He has a way with people and general car knowledge that is rare to find. I live in Pembroke Pines and needed emergency service so I chose Midway Ford for this issue only...that is changing though. I plan to make Midway Ford my new Ford Service Center! Please thank Daniel again for me. I plan on calling him soon to ensure my car is receiving the right service at the right time!!! Way to go Midway Ford!!!

Clarisa Kelley

Aug 14, 2015

Service advisor Michael Martin and customer service are the best

Maria Cabrera

Aug 13, 2015

Every one was helpful been there two time with my car all great

Brian Bower

Aug 11, 2015

I am always very well taken care of when I bring my car in for service.

Dalia Pla

Aug 10, 2015

I purchased a 2016 Ford Escape The vehicle is great and the salesman was excellent

Claudio Bacchi

Aug 10, 2015

Mike made the whole experience special. He went out of his was to accommodate my needs and communicated with me every step of the way. It is refreshing to see someone taking so much pride in his work.

Javier Juan

Aug 10, 2015

The Service Advisor Mike was very professional and courteous. After I took my Mustang he immediately follow up with me if everything was ok.I'm very happy with the service. Thank You.

Guillermo Alonso

Aug 10, 2015

Took vehicle in for a recall service. Daniel was my service adivisor. In and out in less than 40 minutes. I'm completely satisfief.

Axzel Rodriguez

Aug 9, 2015

I have bought my 2 previous cars here but what happen next is unbelievable, I went on Friday July 31st to see if I can get the car that I want and it so happens that the dealer didn't have the vehicle how I wanted, so luis (Wicho) Alvarado the sales person looked in the computer and he called, emailed all the possible ways to get the car that I want, so I left the dealer in hopes to get the car, the next morning he call me back to tell me that he found the car and it was on its way down to miami for me, I went to the dealership stayed there for hours waiting when it finally arrived, the car that I want with the features and color that I stated, they went above and beyond to get what I want, I have to other dealership in the past and when they don't have what I want they tend to sale me something I don't want, is a lot easier this way instead of going the extra mile and looking for the right choice, everyone in this dealership are friendly and fun to talk to, the guy at the finance Barbara is his last name is a really nice guy, we talked while he was doing the paper work and I was entertain while waiting for the paperwork, great experience at this dealership. High five to them.BTW the car I wanted was a Fusion SE not Titanium, 2016 blue with 2.0 ecoboost, leather interior and rear view camera, so I got exactly what I wanted. Awesome.

Luis Perez

Aug 8, 2015

Everything went very well. Mike the service writer is excellent. He kept me informed of the status of repairs. The only thing I want to complain about is the long time it takes to pay. Wow is that a long process. You guys need to find a way to expedite that process big time. Other than thst everything was great.

James Cuellar

Aug 7, 2015

Although I am more bilingual than my wife is in Spanish and English, your dealership made every effort to communicate with us in English, the choice language of our preference. There were no sarcastic remarks such as "the majority of our customers speak Spanish". Manny, our sales agent stayed later than his work schedule to cater to our interests, which resulted in a closed deal and us happily leaving your facility with a new car lease. My wife is happy, so I'm happy. BY the way, we've already recommended the service and professionalism received at your dealership. THank you very much.

Joselyn Revilla

Aug 6, 2015

It was amazing to lease a car in Midway Ford.I would recomended Juan and his salesperson member. They are so great.

Fabian Abarca

Aug 5, 2015

Everybody was really friendly, great customer service

Ignacio Barrios and Teresa Barrios

Aug 5, 2015

With expert and courteous assistance from Virgilio Carvajal, we leased our second Ford. We are especially satisfied with the information about safety features. See you in a few years!/ Ignacio and Teresa Barrios

Ramiro Romero

Aug 4, 2015

An appointment was scheduled for 10:30 am., but I arrived around 9:30 am., and within a few minutes the vehicle was taken to the Tech. to fix/update the Ford Motor Company Power Steering system recall. The vehicle was returned about an hour later, thus service was great..Your customer Lounge looks dull, old, without taste. It needs to be refresh to impress your customers while sitting there waiting.. Have a nice day.

E. L.

Jul 30, 2015

The salesman was very courteous and helpful, very nice. Kept asking if I wanted something to drink or eat. He explained all the paperwork and everything in the car. He even activated my Bluetooth before I left.I am very happy with my 2015 Edge. I feel safe driving it. The seats are very comfortable, great visibility.I recommended them to my daughter who is looking to change to a 3 seat SUV, an Explorer or Flex. We are going to go look at them and definitely going to ask for my salesman. All in all, I am very satisfied with the service and my Edge!!

Gustavo Reina Rodriguez

Jul 30, 2015

The service person was very helpful. The sales guy new how to find exactly what I was looking for.

Modesto Burgos

Jul 30, 2015

great serviceDo not make these service a time consuming and repetitive.

Maria Garcia

Jul 29, 2015

Midway Ford employees were extremely helpful, they were very attentive, and friendly. Overall excellent service.

Eva Mera

Jul 28, 2015

Ford Explorer , service was excellent by the salesperson and the administration

Denisse Medina

Jul 27, 2015

The reason we came to Midway Ford was because we had a horrible experience at another Ford dealership. We went in to purchased a used car and Ralph Duran was incredible from the beginning. I informed him of my budget and what I wanted. He offered me various of options, instead of just sticking with one. Once we showed me everything, I settled for the 2016 Ford Fusion. The staff explained to me ann the incentives and requested to have me apply for the 0%APR on the vehicle. The next day at signing, Eddie Barbosa was awesome to work with as he made the signing painless. Overall, I have recommended others to this dealer and Ralph and they are in the works of purchasing a vehicle themselves. This is what the dealership experience model should be like.

Luis Castaneda

Jul 27, 2015

Always Helpful, Great Staff, they are always helpful, is m third car from there, they always have the best prices in town, go there you won't be disappointed.

Jose Dorado

Jul 27, 2015

very fast service and easy,with a a very friendly staff

Diego Perez

Jul 19, 2015

Great service Fast serviceVery friendly associate oil change and wash was done quickly

Ivy

Jul 16, 2015

people there are nice and responsible. He introduced all the service they have for the maintenance, it takes about an hour to maintenance but they have this small customer loundge so I could sit there and watch tv.

Siurky Cifuentes

Jul 14, 2015

Great customer service. Great staff. We received an excellent service since the moment we arrived. The seller help us find the perfect car for us. he was very kind and helpful.

Jonathan Bianchi

Jul 13, 2015

The service rep was great. Attended to me quickly. No complains.

Maria Pazos

Jul 13, 2015

Excellent attention and very Good The seller with style and professionalism.

Margarita Castillo

Jul 13, 2015

WAS VERY GOOD AND ON TIME, LIKE THEY SAID.THANK YOU

Cindia Mestas

Jul 13, 2015

I am happy with service. The agent that assist me is very professionl.

Valued Customer Gmc Coin Laundry Inc

Jul 13, 2015

The sales Rep was the best He really knew every thing that he was saying

Luz Suarez-macias

Jul 13, 2015

Mike service advisor was very helpful and professional. Thank you

Hugo Cedeno

Jul 12, 2015

My experience was great. They were attentive and were always making suggestions. Overall I am pleased with my experience there.

Kristin

Jul 12, 2015

I came in to get my 2013 Mustang's throttle fixed & was astounded at the professional assistance with quickly putting in my info. at the computer, then because the parts were in, the service only taking 30 minutes on a Thurs. afternoon. Thanks! :)

Julio La Riva

Jul 11, 2015

My service advisor Mike Martin is extremely oriented to customer satisfaction! He set clear expectations on the time he would need to have my car repaired. Most importantly he returned my calls and kept me posted on the status of the repair. The car was ready by the time he promised and the service has completed correctly.

Jose Mas

Jul 10, 2015

Excellent customer service , the service adviser Michael always do an excellent service and when I pickup my account my car was clean . Always Midway Ford have an excellent service and attention. I will be buy my next car in Midway Ford on 1 month.

Jacqueline Cox

Jul 9, 2015

Mike Martin is awesome He is always helpful and is a man of his word when the car should be done Thank you

Hugo Montero

Jul 8, 2015

My experience at the dealership was excellent. I bought a 2016 Fusion. There was a wide selection, the sales consultant and the financial advisor were very helpful, and the time that it took to finalize my purchase was not very long.

Cesar Vasquez

Jul 7, 2015

Great service, even got a complimentary car wash. Overall awesome work.

Fernando Carvajal

Jul 7, 2015

I had a great time at Ford midway, I was treated good and felt great about my purchase because I was rushed or pushed to any particular deal, they worked with my situation, and George gordillo was an excellent seller and amazing help for me.

George Harvey

Jul 6, 2015

My service was great!! Well taken care of, as usual.

Juan Wolf

Jul 6, 2015

2015 Explorer Sport. Everyone was excellent and the entire experience was a pleasure. I could not be happier and have already referred someone who is likely going in the next few weeks.

Jesus Piloto

Jul 6, 2015

We took the car for service without previous appointment.The service manager was very friendly ans set expectation at front.We understood what will be done and the cost of service.We came to pick up the vehicle and was ready for us.The interior was clean and when dropped off and it running great.Thanks Midway Ford Technician Team.Ania and Jesus Piloto

Maria Scheer

Jul 6, 2015

The best dealership in Miami!Friendly staff and a job well done.Thank you

Eduardo Orbea

Jul 4, 2015

I have to commend Mr. Rodriguez at the mechanic shop for an outstanding service. He not only did his job, but he checked the record to find out I had bought the car there and I still had coverage after almost threre years. The result: I had a part replaced in my ac, that was making my rides pure hell, and I had to pay nothing. Thank you, Mr. Rodriguez.

Beatrice Vasquez

Jul 3, 2015

Excellent whent in for a oil change and service was fast and helpfull

Juan Alvarez

Jul 3, 2015

Fast courteous service, completely satisfied. Mike did a great job.

Mario Parra

Jul 2, 2015

This is the best dealer in the town, very professional sales and managers persons, thanks you for due ours time in the dealer at very easy buy.

Daysi Ruiz

Jul 1, 2015

The staff was very helpful and polite. Great place, very clean place and efficient employees.

Patricia Glasper

Jul 1, 2015

Very professional services and the staff was excellent.

University of Miami

Jul 1, 2015

I purchased three Ford Transits thought your commercial department in behalf of my department at the Univeristy of Miami.Robert Fuentes assisted me through the entire process. He was extremely professional, competent, but more importantly he had a genuine interest in ensuring we were given the best service possible.We look forward to doing more business with him in the future.Thank you.Norman PasquierUniversity of MiamiFacilities Management

Yean Gonzalez

Jul 1, 2015

Mike Martin is the most professional service adviser that I have ever dealt with. My name is Yean Gonzalez and i approve this message.

Freya Fernandez

Jun 30, 2015

special... very good seller and helpfull to clients

Raphael Fernandes

Jun 30, 2015

Ford Escape. The service was good, all they offered was oil change, car check up and car wash. Except the car wash all work were great!

Robert Gonzalez

Jun 30, 2015

I feel that i was treated with honesty and respect. In order to properly repair my vehicle which was under warranty. but sorry to say the same for ford motor company as it appears to have a problem with there transmission and doesn't have a quick fix.Two weeks plus is unacceptable ford for a small business to be without their work vehicle. All my vehicles are ford except one that was purchased this passed weekend 6/27/15

Luisa Gonzalez-marin

Jun 29, 2015

Excellent service in the maintenance department and courtesy.

Iliana Rodriguez

Jun 26, 2015

Christian was extremely helpful, cordial and efficient. The service on my vehicle was done on the same day, and I am very pleased. Thank you.

Gary Rodriguez

Jun 26, 2015

Got The Works. Excellent price and service. Christian was great.

Martha Barreiro

Jun 25, 2015

excelente customer service, i feel like be home in that place, it was a great experience.

Lisette Chapman

Jun 24, 2015

CMax, love my car, great sales staff & good service.

Wendy Batista

Jun 24, 2015

I got V4 mustang premium. I soon as I got in the car and test drove it, I knew it was the car for me. Felt very comfortable with the control of the car. The staff was very good, especially Vincente that did everything to meet our needs. He was the first person we met and test drove the car.

Juan Gerardo Mijares de solorzano

Jun 23, 2015

Ford Fiesta!!!!The service was great!!!The staff was very helpful!!!PS the waiting area is too small for the dealer's size!!!!!!!!

Freya Fernandez

Jun 23, 2015

very helpful the seller, he gave me all the options avaliable....

Ailynn Gilmore

Jun 23, 2015

I called about 15 minutes before service closed for a battery change. Without hesitation I was told to come in for the replacement. I was not there more than 20 minutes probably and my car was ready.

Maria Martinez

Jun 22, 2015

My experience from d get go was excellent. I came in just 2 browse as I was starting 2 look 4 another car - whether new or used. Mr. Darian Martinez greeted me. He asked what type of car I was looking 4 n pointed me 2 an area where I might b able to find one. Did not find what I was looking for, n Mr. Martinez - no relation - consulted w/his supervisor. He informed me of a car he had in stock which he thought I might like - which I did. The price was within my budget, and purchased it. I did write his name, n now I can't find the paper. Bottom line, service all around from d dealer was pleasant n professional. I previously owned a 2009 Ford Escape which I unfortunately lost thru a car accident - no fatalities, thank God - but wanted my next card 2 b a Ford as well. I used to take - and will continue to take - my car 2 b serviced at Midway Ford. Service n customer service at d dealer has always been excellent and professional. God willing, I will continue 2 take my car 2 b serviced there. Thank you. Maria Martinez

Valerie Reyes

Jun 22, 2015

They were really attentive and caring about our needs. Couldn't be more pleased.

Carol Shobe

Jun 20, 2015

I've always had a good experience with the Service Team; they're attentive and listen to my concerns.

Jose Garcia

Jun 19, 2015

the over all experience was good but you need to change the channel on the tv.

Octavio Tellez

Jun 18, 2015

I took my 2014 ford flex to get the oil change. I didn't have an appt. the service rep fit me in and was very helpful. Even telling that a special was going on. The service rep was very courteous.

Melissa Clinger

Jun 17, 2015

Christian was very helpful and friendly. I needed an oil change and had the Ford maintenance plan. He told me the car would take 1.5hours max and he called within the hour. The whole experience was easy and quick.

Manuel Vazquez

Jun 17, 2015

The service was excellent and quick. Customer service was great.

Daniel Bolivar

Jun 16, 2015

My experience was very good, I got the attention and the expected treatment, I decided to purchase quickly and the best, went out driving the car I really wanted. thank you very much, Mydway Ford.

New Customer

Jun 14, 2015

Christian is a top-notch, courteous, and accommodating professional. I think there should be more employees taking care of customers. I saw too many employees not doing anything at all or pretending they were working. The facilities were dirty.

Ingrid Laos

Jun 13, 2015

I have a 2014 Ford Focus hatchback and the service is always quick, helpful, and simple.

Cindia Mestas

Jun 11, 2015

the staff person was very healthful, knowledge of the car. (ford escape)

Sharath Gopinath

Jun 10, 2015

All worked very well, staff was extremely accommodating and helpful throughout the process. Very hard on negotiation but I trust I got a good deal!Over all very statisfied

Francisco Fresnedo

Jun 9, 2015

Helpful got what i wanted! good customer servicehad fun. better than other dealers. they went out of there way to make sure i got what i wanted

Ivan Rivera

Jun 9, 2015

Mike Martin was very professional, polite and very pleasant, he was great handling the service to my F150. Thank you so much.

Roberto Fernandez

Jun 7, 2015

We were treated very professionally by both the salesman and sales manager, who helped the salesman assist us and explain everything without making us feel pressured, allowing us to make our own decision to buy our new automobile. The sales staff treated us incredibly, making us feel as if we were buying from family. We will definitely recommend this dealership in the future.

Evelyn Freile

Jun 4, 2015

My experience went excellent at Midway Ford. They helped in every step when selecting my new car.

Maria Duarte

Jun 2, 2015

helpful. my dealer was helpful. easy to work with. service was fast.

Yaismi Molina

Jun 1, 2015

The seller was kind and patient, I recommended BRIAN his name. BUT IN THE DEALER THE CUSTOMER CARE IS NOT SATISFACTORY while the process of purchase, minimum would be a coffee station with better presentation, not a old machine in a lugubrious place.We spent six hours there.yaismi molina

Luis Linares

May 31, 2015

I always take my car there for service and Michael Martin has always taken care of promptly and in a professional manner. He is an asset to organization.

Maria Martinez

May 30, 2015

It's was a great experience !!! Roberto Fuentes went out of his way, he is truly an amazing sales man

Skarleett Cabeza

May 29, 2015

I purchased a Ford Explorer, it was a good deal and a excellent service.

Michael Fernandez

May 29, 2015

Everything was done in a timely a d neat fashion. I will continue to go to Midway Ford

Mariana Castaneda

May 29, 2015

Great service, the person who assisted wasVery kind and helpful

Izzy Riguero

May 28, 2015

I have a 2015 Ford Explorer with 7,000 miles. Went in for an oil change. Service was amazing! Professional, friendly and knowledgeable. My advisor was Mike Martin at Midway Ford. Would recommend him without hesitation, a true professional.

Olga Stadler

May 25, 2015

I am completely safistfied with the excellent service I received on Saturday May 23-2005. Your service representative Christian treated with respect, dignity and cortesy, he was very professional and he help much quicker that I thought. It is important to recognize a good member of your staff doing good deeds. Congratulations

Jacob Winston

May 23, 2015

Purchased a 2015 F-150 XLT initisl contact was Glend through internet sales i set up a test drive and was assisted by Robert. Robert was extremely helpful walking my girlfriend and i through the different feature sets and always keeping in mind my price point. He put everything in terms i could understand and his easy to trust salesmanship got me to ealk oht the door with a new lease that fsy rayher than waiting a month like i had originslly planned. Robert helped me see that i could afford the truck i wanted and i could afford it now.Thank you Midway Ford!

Ana Travieso

May 22, 2015

I had to get a new tire and cabin air filter. Service was fantastic.

Rosa Garcia

May 22, 2015

Fantastic service and the I buy Explorer 2015 I feel so happy with

Bernardo Bestard

May 22, 2015

The vehicle was serviced in under one hour, Mr Martin as usual was very helpful. Very satisfied with the experience.

Cesar Jaramillo

May 22, 2015

good attention , good check of the car at all points

Juan Sequera Perdomo

May 20, 2015

Good Attention. Almost all probems were repairs and the pending situation they will notify me in a moment that the answer will be generate

Maria Trujillo

May 19, 2015

I did not purchase a vehicle. My suv was stolen and i took it to Midway Ford to repair. Its still there.

Salvador Buzzi

May 18, 2015

Best customer service and best staff, excellent service. I definitely would recomend my friends and family

Wei Sun

May 18, 2015

it was great service very fast, didn't wait for a long time

Roberto Suarez

May 16, 2015

My service advisor was excellent very friendly and informative.Bravo Michael

Marco Caceres

May 15, 2015

I want to thank Ford and their mechanics for their fast and great service to have my 2011 Explorer ready. Awesome service by Micheal Martin for always being attentive to myself and my family need of having the car back to us in a timely manner. Thank you for an excellent job!!

Brandon Moran

May 14, 2015

Pros- My sales representative was quick and courteous. I got to test drive the vehicle I was interested in immediately, and he answered all of my questions quickly and accurately. Cons- I did not have a local insurance carrier. He assured me he would recommend one for me that would be competitive. The recomendation he made was $80 more expensive per month than other quotes in the area. He should not recommend the carrier to anyone looking for insurance. The insurance company was United auto insurance company of Florida. Regards, Brandon

Dorothy Stetson

May 13, 2015

ford fusion. came in without an appointment for standard update plus a small problem on wheel vibration at low speeds. totally corrected in a reasonable time and I appreciated the vacume and car wash throw in. good job.

Iliana Hernandez

May 13, 2015

The experience was excellent, very professional. The workers were very kind and treated me well. In the future I will most likely buy another car from this dealership and I hope there is much success for it. Thank you.

Alexander

May 12, 2015

They did an excellent job in servicing my vehicle and the service advisor Mike was extremely helpful.

Gloria Garcia

May 12, 2015

very good, I can always count on you and on Mike at the service dept.

Marco Danon

May 12, 2015

Greeting, attention, courtesy and efficiency were top!

Elliot Agosto

May 12, 2015

I just purchased a 2015 F150 Lariat. My salesperson, Robert was very helpful, knowledgeable and took his time with all my questions and concerns. This us my 3rd ford bought with Robert atthe same dealership. I highly recommend the dealership and my #1 salesman Robert. And I just did to a good friend Jay.

Enriquez Melendez

May 11, 2015

It took 4 days for service seemed too long, but the service employee Mike was very attentive.

Herbert Hernandez

May 10, 2015

On the positive the car is running great. Their was only one service adviser at 9:30 in the morning. It takes 10 calls before u can reach the person you want to talk to. Some one helped them selves to my loose change.

Jorge Pena Perez

May 8, 2015

I recommend MIDWAY for all service I was treated very well and everything was fast .

Angel Suria Perez

May 7, 2015

It was pretty fast my car is and SUV Edge 2013.Everything is ok now

Amaury Hernandez

May 7, 2015

The service did not take long which i like they took the correct amount of time. I did not like the music it was too loud

Jose Zapata Vales

May 5, 2015

Hi, excellent service and attention. transports services and fasted

Helga Alcocer

Apr 29, 2015

I am loving my new Ford Edge, it has exceed my expectations. The staff provided an excellent service and showed a genuine interest in working with me to get the better deal.

Ramon Ferreiro Gravie

Apr 29, 2015

The staff was very nice and the service at time y good

Moises Colome

Apr 29, 2015

The service was faster than I was told, even though I wasn't expecting to spend as much as I did I was given a good discount and i was offered a ride back home. So far the car is working fine. In resume, a good experience. Tks

Florencio Gomez

Apr 29, 2015

Great team. Super sales person!!!!!! The process was easy and Mario was extra helpful in getting me tha car I was looking for

Nataly Jimenez

Apr 28, 2015

Great service, you guys should consider throwing in a car wash with the service like most dealers do. Receiving the part took a bit long due to being in back order, it would had been nice to hear back from the team instead of me constantly calling.

CAT_LORAC

Apr 25, 2015

Very professional, courteous. Very pleasant experience.

Elio Martinez

Apr 25, 2015

It was the first oil change to my 2013 Ford Edge, the service was EXCELLENT thanks

Emilio Perez

Apr 22, 2015

I went in for an oil change and was in and out in less than an hour.Mike was very courteous and professional. Will keep on bringing my Fords to Midway.

Janet Guedes Galvez

Apr 20, 2015

A ++++++ costumer service,excellent staff,I spend 35 minutes in oil change,and the staff was very friendly,thanks midway ford

Raul Tiza Gonzalez

Apr 20, 2015

Amazing!!!!!! Excellent experience.Good luck, guys.

Luz Berrocal

Apr 19, 2015

Very helpful staff. Manager are vey kind and even cleaning personal very courteous

Frederick Taylor

Apr 17, 2015

The customer service provided was excellent and service was performed time wise quicker than I expected

Lester Canizares

Apr 16, 2015

Excellent service and very helpful salesman, definitely will buy my next car from Midway Ford

Guillermo Gomez

Apr 16, 2015

Was a great experience. All others services department should be like this one. Excellent work. Congratulation!!!!!

Rene Garcia

Apr 16, 2015

Wicho, Eddie Barbosa were great! and thank you to Jarrod, from service, for referring me to them.

Reinaldo Gomez

Apr 14, 2015

I purchased the 2014 Escape from Midway Ford last year. My Sales Person, Virgilio was excellent. I have brought it in for service three times now. Christian, the service writter is also excellent. I could not believe the service was done so quickly. Thank you, I will be bringing it in again for the next service. Thank you

Pedro Remon

Apr 11, 2015

Excellent. Service. Prompt, accurate and very professinol. Thank you

Juliee Escobar Chichiraky

Apr 9, 2015

Perfecto, great service , cleaning good service very friendly pleasant environment

Stephen Schaurer

Apr 9, 2015

As has always been my experience, your service staff is excellent. Mike answers my questions and explains what will be done and when my vehicle (2013 C-Max) will be ready.(The lady who chain-smokes at her table outside is a bit off-putting, but que sera.)

Adriana Cantillo

Apr 9, 2015

The visit was fine and I got the information I needed regarding the extended guarantee from Isis. Everything was done in a timely manner.

Alberto Gonzalez Novoa

Apr 6, 2015

very happy with the customer treatment!very happy with the maintenance.very happy with the checkout.very happy with the timing.very happy with the service.!

Jose Chirinos

Apr 3, 2015

Excellent and quick service. Michael the person who handled my case was very courteous, effective and quick in communicating diagnostic of my car's problem.Cashier also was very prompt in answering questions and expedite delivery of car.Kudos for your service group. I always had good experiences with Midway Ford. Thank you.

Cippiano Lemus

Apr 3, 2015

The attention of Michael Martin and the service was excellent

Matias Blanco

Apr 3, 2015

Very well mannered employees and pleasant environment

Mitchell Fonseca

Apr 2, 2015

The sale experience was great and i didnt have to spend 4 hours at the dealership to sign paperwork

Sarisley Alfaro Alonso

Apr 2, 2015

The expirience was amazing, very quality service. They acommodate everything to my budget. The approval waiting time was razonable

Gilberto Yurubi

Apr 1, 2015

2013 Ford Edge, was treated like family, service was excellent.

James Acosta

Mar 31, 2015

I brought my 2013 Ford Raptor in for service. I had the oil changed and the tires rotated. Mike was very polite and helpful, and my truck was serviced in a timely manner. Thank you very much.

Kingsbury Ingraham

Mar 31, 2015

Service Advisor Michael Martin is the main reason we keep going back for service on our Ford. He is always professional, friendly and lets us know if there is anything that we need to be concerned about.

Manuel Sendin

Mar 26, 2015

Ford Explored. The service was excellent. Nice people to deal with.

Andres Mendoza Furones

Mar 25, 2015

Couldnt be happier with midway fors with the whole buying process. 2 days later i recommended my brother to the same dealer and we got the same amazing service.

Eduardo Brunken

Mar 25, 2015

Christian was very professional and thorough. I will be a repeat customer.

Rafael Munoz Blay

Mar 24, 2015

Great help and guidance on my request for service; quick turnaround which was valuable to me given my work requirements

Maria Saenz

Mar 21, 2015

Everything was excellent and I am very please with my Ford Escape.

Mary Noboa

Mar 21, 2015

Hybrid Fusion. Super happy with my car and the service people ( this time Mike Martin), was very helpful and informative the first I don't remember the mans name but he was just the same as Mike, maybe it was him also

Naroilys Fraga

Mar 19, 2015

Perfect service..........................................................................................!!!

Dania Vera

Mar 19, 2015

when my passenger window stopped working on a rainy saturday afternoon, i panicked! but i drove to the dealer and they were able to temporarily fix it and asked that i returned during normal bus. hours. they contacted me the following week (of course i had forgotten about it by then) and sched. a time at my convenience, they were amazingly helpful and caring. took care of my issue on time, at my convenience and with a smile!! this is the kind of dealership that i want to deal with!! two thumbs up for Midway Ford!!

Jesus Acevedo

Mar 19, 2015

The service was excellent and the person who took care of my request was very helpful and nice.

Jose Suarez

Mar 18, 2015

Very satisfied with the way they fixed the problem with my 2008 Ford Expedition EL. It was a very fast fix and everyone in the Service Department is very helpful and nice. When I drove out with the car it was still having the same issue, They checked it out and told me it would be fixed within a few hours and it was. Mike is very professional and goes out of his way to make a customer happy. Thanks!

James Jones

Mar 18, 2015

I feel my business is appreciated and Mike Martin always is there to help with quick in and out service

Marco Caceres

Mar 16, 2015

I had brought in my car about two weeks before because it was taking to long to start the vehicle until the car did not want to start again so I brought and they changed the battery. Well two weeks later on the same problem went on along with the air conditioner not working so I brought it again to the dealers service and was greeted by Mark which was very helpful and tentative that my car needed to be fixed especially for my kids since the AC was out. Mark was able to get the car looked at and determined it needed to stay so the dealer provided a loaner which I am very grateful for!!! Thank you that made it happen!!

Jacqueline Brana

Mar 13, 2015

We are very satisfied with the service and the staff. We purchased a 2015 Ford Escape.

Robert Collins

Mar 11, 2015

Great service very friendly and fast. Treated me right and was kept informed on status of repair. I have a ford dealer 5 minutes from me and does not compare to the outstanding service midway provides.

KJ

Mar 10, 2015

A very pleasant experience. It was my first car purchase in the US and I received all the help I needed. From the Sales Associate to the Financial Manager, very professional. I am recommending the car dealership to my friends.

James Jones

Mar 10, 2015

Mike Martin was excellent! Got me in and out for oil change and key pad diagnostics quickly.

Juan Troncoso

Mar 10, 2015

Pricing was extremely fair. Employees and management were very attentive as well

Regino Mena

Mar 10, 2015

I purchased my first vehicle at Midway Ford,that was like 30 years ago.My second vehicle too,my third,my fourth...and I am moving out of Miami,but when the time comes for a new vehicle,where else will I go but Midway Ford? It's been many years and always I receive the best of the best in speedy service,pleasant staff and expert,honest opinion.What more could I wish for in a dealer?

Cristino Sera

Mar 4, 2015

Ford 2015 Escape, I like it a lot and it runs smothly.Everybody was very helpful

Gary Clark

Mar 4, 2015

It was great. Would recommend to others. Friendly staff

Alan Madriz

Mar 4, 2015

Midway Ford Staff Customer Service is a A+++ in my book, Not only did the sales person provide every answer to my questions but was also very professional and generous in doing so. It shows a lot about the family of co workers at Midway Ford, they care for the customer, respect the customer and provide great service to the customers.The representatives also showed me all the features of the vehicle and even connected my phone via bluetooth with the car.Thank you Again, Midway Ford!!

Alex Trujillo

Mar 2, 2015

Excellent Customer service and answered everyone of my questions and concerns. The service adviser was very courteous and informative.

Matthew Smith

Mar 2, 2015

Brought my 2012 mustang in for routine maintenance. Car was done fast and runs great again. The only place I go for service or repairs

Tamara Tapanes

Feb 27, 2015

since I got there I was treated special,for my oil change. that's why this is my third car leased there thank you

Valued Customer Built To Last

Feb 26, 2015

I always deal with a gentleman named Mike he is great.

Raul Reyes

Feb 25, 2015

the service dep. is the best 11111111111111111111111111111111111111111111111

Oscar Farinas

Feb 25, 2015

Simple Oil change. Service Advisor said it would be 45 minutes, actually took 40Quick simple and fastThanks

Maria Galdeano

Feb 25, 2015

El staff is excellent friendly a great services fast

Jeanne Rouco-conesa

Feb 24, 2015

Mike at service is excellent! Delivered on time as promised

Maria Archer

Feb 23, 2015

I loved the email promotion I received from them. Good and very fast service. Totally recommended

Margarita Socarraz

Feb 22, 2015

I went for the oil change special and all went well!

Jose Ponce

Feb 21, 2015

Great customer appreciation event! Everything was set up, fast and efficient. Great food and music too. Thank you.

Jose Mas

Feb 21, 2015

My Service Advisor Ysis is excellent, she understands me when I have issues and always gets the problems resolved, she is very professional and efficient.

Gustavo Ruiz

Feb 20, 2015

Oil change fast sevice good and quick service great price should do often

Larry Labrador

Feb 20, 2015

I WAS VERY PLEASED WITH NOT ONLY THE CAR SERVICE BUT ALSO THE TYPE OF RECEPTION FOR THE CUSTOMERS.

Mario Gonzalez

Feb 20, 2015

Excellent attention from Mike and the mechanic. My truck work properly after visit the dealer

Humberto Gonzalez

Feb 19, 2015

I visited your dealership with the intentions in buying another Edge, but your salesman Mr. Joe Polanco showed me an Explorer and that was all it took for me to buy the Explorer. His knowledge of the vehicle had me sold within a few minutes of being at the dealership.The Explorer drives and rides excellent we live in Port Saint Lucie ,and we travel to Miami at least two times a week this is a 2 hour ride one way, we enjoy the ride very much.

Al Sardinas

Feb 18, 2015

Outstanding service but in desperate need for a car loaner service.

Esteban Garcia

Feb 17, 2015

Got there to do an oil change, and as always Christian is the go to guy. Always in a good mood, positive guy. He's great, tells me what I want to know and more and goes out of his way to help me out. I have a focus st, and it's a rare sight there and he's always compliments me about it, which is cool because it makes everything more comfortable there.

Ruben Regojo

Feb 17, 2015

great team , great service , fast service , great staff

Cecile Foley

Feb 17, 2015

Service area really good under the lead of Mike. I just moved to the area and needed to have a car inspected quickly before I purchased and Mike got me a quick appointment. He helped me get the car up to speed with it's maitenance contract, and even kept the car a little extra time because I had to travel to Europe. I picked it up yesterday with a bill for a reasonable price for both the inspection and the 10K maitenance. Only thing would have been nice is to have the car washed potentially before I picked it up. A small thing but worthwhile for customers. I will use this dealership in the future, thanks!

Theodoros Evangelakis

Feb 16, 2015

Isis and the service team at Midway were extremely helpful in diagnosing and fixing a transmission problem on our CMax. Highly recommend the team at Midway!

Laritza Ortega

Feb 16, 2015

After various attempts to fix the screeching notice of the brakes on a brand new Mustang 2015, Midway Ford completely took care of the problem in no more than a few hours. It was amazing and now I finally feel like I am driving my dream car.

Luis Linares

Feb 15, 2015

I went without an appointment, and Michael Martin was extremely helpful in taking care of me. My vehicle issues were taking care of in a timely manner and to my satisfaction.

Thomas Moran

Feb 14, 2015

Mike was the person who checked me in for my first oil change on my leased 2015 Explorer. He said there were a couple oil changes ahead of me and it might take an hour. 25 minutes later I was heading to work. I expected to wait an hour, which was fine and I was finished in less than the time it would have taken at one of those quick oil change places. Good job! Thank you Mike and Midway Tom Moran

Clarisa Kelley

Feb 13, 2015

Michael Martin service advisor is the best and customer service excellent

Johan Armando Cruz

Feb 12, 2015

Service advisor Chris was awesome fast and friendly he always helps me out at time of service explains everything clearly and the only one working everytime I come in (service dept) he needs to be promoted to manager already

Brian Bower

Feb 11, 2015

I always get great service at Midway Ford! They make me feel like family here.

Helio De La Torre

Feb 11, 2015

great service, nice people. these survey requirements turn off anyone that want to compliment your dealer.

Henry Wong

Feb 11, 2015

My service person, Michael Martin was professional in all aspect of his job. I was in and out from the service center in less then 10 minutes. Mr. Martin kept me informed on what was wrong with my vehicle and suggest some services I should consider performing on the vehicle. I'm very satisfy with my experience with the dealership.

A

Feb 10, 2015

The service was quick and everyone was courteous. Someone even drive over the store next door to get the key when I forgot to leave it with the attendant so I didn't have to walk back. Much appreciated with a baby in tow!

Madeleyne Barcelo

Feb 10, 2015

The service rep. was great. He was quick and helpful.

Martha Padron

Feb 10, 2015

I leased a Ford Explorer 2015. The customer service was really good and we are very happy with oour car. I would recommend your dealer to anybody 100%.Thank you

Miguel Martinez

Feb 10, 2015

Like always my advisor MIchael Martin was very cordial and hepful, explaining to me how was mmy car repaired. It was a great experience

Claudia Sandoval

Feb 4, 2015

Great service,professional, fast and friendly. Thanks a lot

Ginelle Santamaria

Feb 4, 2015

Great service and very nice people to work with...

Juan Carlos Cabrera Placer

Feb 3, 2015

Very nice and professional, very happy so far.I got a Ford Edge 2014

Rene Olavarrieta

Feb 3, 2015

Very pleasant experience. Great salesperson...efficient, fast and very pleasant.

Maria Carreno

Feb 3, 2015

I recently bought a ford fusion 2015 . they treated us amazingly and respectful . service was awesome it couldn't have not gotten any better . I was completely satisfied .

Tomas Perez

Feb 3, 2015

I had a great experience with your sales person very professional very pleasant.His name is Edwin

Hector Perez

Feb 2, 2015

Staff as always very friendly, service was completed within a reasonable amount of time!

Scott Smith

Feb 2, 2015

I wish there was a water dispenser in the lounge. That's all I can say.

Valued Customer Merianne Kaye

Jan 30, 2015

This was a very painless and easy experience. Held off doing this for 5 years. Not like the old fashion dealer pushes. I would certainly return when I am in need of a new car.

Carolina Camps

Jan 30, 2015

Leased a 2015 escape, staff was very very helpful, service was excellent! Staff was knowledgeable and very kind. Very happy!

Alex Arias

Jan 28, 2015

Mike was a great help. He got me in and out very quickly.

Ingrid Laos

Jan 28, 2015

I have leased a 2014 Ford Focus hatchback. This is the 2nd time I have the car serviced at the dealership. Both times the service has been quick on a Saturday morning. The charge has been very reasonable and I feel that the car is in good shape. My washer fluid is refilled and my tires rotated. I would say a very good experience.

Enrique Leiva

Jan 27, 2015

Everything about my service was absolutely excellent! Mike Martin is the best I have ever dealt with. He is very much on top of his game. I will keep bringing my service here. thank you

Luz Berrocal

Jan 27, 2015

The end process for my 2013 For Explorer was very easy and the salesman, the manager, and everybody at the. Dealer were very courteous and helpful. I have had nice experiences with Midway Ford. They are the very best

A

Jan 22, 2015

fixed my problem..............................................................................

Rebeca D.

Jan 22, 2015

From the sales associate, sales and finance manager they all where professional and direct. NO HIDDEN FEES.

Maria Acosta Gonzalez

Jan 22, 2015

Ford Fusion 2015, the service was excellent and the staff very helpful. Thanks

albertoortega

Apr 10, 2013

Took my new Focus in for an oil change. They were very friendly was out in less than an hour on Sunday. Yes I was able to get my oil change done on Sunday great place I will be back

Seal-Tite

Dec 12, 2012

I have 4(four) Ford cars. Service is unsatisfactory, incomplete, and they say problem fixed and did not do the work. Oil was changed and filter was not screwed on, what a mess, oil everywhere on brand new Transit 2012, Ford Explorer 2012 transmission problem, they had the car for a week and found no problem. Tried taking car back a few months later and service has been refused. They will not service any more cars and said take my business elsewhere because I complain too much.

f.conil

Jul 24, 2012

I own 2 Fords, Explorer and Escape, and every time I need service, I have to drive somewhere else.Waiting time is above 2 hours wait and you can easily expend the whole day.There is no Supervisor that cares and much less a Manager. It is really a disgrace for Ford Motor Company to have a dealer like this.Just to make a simple oil change, you cannot make an appointment, you have to wait on line God's know how long. Even Tire Kingdom give you a set appointment

Cpez87

Jul 3, 2012

I am very satisfied with the service at Midway Ford. I was there because my wallet and car keys had been stolen the day before and I needed a replacement key. Needless to say I was very stressed, but the people at Midway were incredibly helpful and understanding. They were able to make a replacement key in under 30 minutes. I would especially like to the supervisor, Mike Martin, for going the extra mile to take care of the issues that came up. If you are looking for friendly, quick service from people who truly care about their customers, I would highly recommend Midway Ford.

palmbeachbuyer

May 16, 2011

Tried to lease a Fiesta there recently. They insisted in gap insurance, which would have added $700+ to inception costs. Told us that the leasing company had to have this insurance. All the other dealers we checked with did not require gap or wear/care insurance It was simply an attempt to grab additional revenues by adding an unnecessary chargeto the price. Beware any scams like this, and shop around for comparable quotes before dealing here.