Used Cars for Sale at West Herr Acura of Buffalo in Buffalo, NY

Bonnie L

Mar 29, 2021

They fit me in for a service appointment RIGHT before the holiday! I appreciate being able to schedule my service quickly each time. Mark is an excellent Service Manager. He ALWAYS makes me feel like a valued customer. My car is ALWAYS serviced speedily and efficiently. I feel confident knowing my vehicle is in good hands.

Mark Haller

Oct 18, 2021

Jeff/Fred and all the colleagues at West Herr have been fantastic. The buying experience was smooth and diligent. After the sale we had a small glitch with the vehicle and they owned up and took care of it fully and timely. They exhibited the utmost of care and integrity. The measure of an organization is truly evident not when all is fully normal, or when they want to sell you something, but rather when faced with a challenge. West Herr passed this test with flying colors which allows me to recommend them unreservedly.

danilo white

Sep 24, 2021

I worked with Cameron from the BMW lot and he was great. Professional, friendly, and very efficient. He stuck to his word and kept every promise. It truly was the best buying experience ever!!! I’d recommend Cameron and his team to anyone looking for a great car and a great deal.. He truly works for you!!

Miller-Hofer Pamela

Nov 23, 2021

Tyler was great! He made me feel comfortable and kept me updated on the status of my car. I forgot to ask for a tire rotation and he came to waiting room and asked if I wanted them to do it. Also got a complementary hand car wash!! Great place!!!

Amy Hull

Mar 30, 2021

Excellent sales team. I shopped the Syracuse and Rochester Acura dealerships and West Herr was by far the easiest to work with, most responsive and friendly. Kevin and Alex were excellent, very thorough and professional. They made everything with the deal come together and made the vehicle transition a breeze. Highly recommend this dealership.