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Used Cars for Sale at Frankfort Toyota Scion in Frankfort, KY

Only 160 miles away from you!

Frankfort Toyota Scion of Frankfort offers you the opportunity to find used cars by Frankfort Toyota Scion. Frankfort Toyota Scion is a trusted dealership serving clients throughout Frankfort, in search of certified used cars. Also, Frankfort Toyota Scion is a very reliable dealer recognized to offer you a huge selection of affordable, reliable used cars. You can filter the listings by used cars for sale by Frankfort Toyota Scion to get the affordable car that is right for you.

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high price
$23,948
$1,581 above
$706/mo est. ?
61,849 km

Frankfort Toyota Scion

40601, Frankfort KY

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high price
$34,588
$1,369 above
$1,020/mo est. ?
81,788 km

Frankfort Toyota Scion

40601, Frankfort KY

Check Details

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What’s more, Frankfort Toyota Scion of Frankfort has been on the market for a very long time and remains the preferred dealership for buyers looking for used cars and trucks for sale. From low mileage used cars to cheapest used cars, there is something for you from Frankfort Toyota Scion. Check out the listings today to find the right car for yourself. Frankfort Toyota Scion is definitely the best place to buy used cars online.

4.9
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Based on 1620 Reviews

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LD

Lucky Duck

Nov 30, 2016

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Jimmy was upfront and honest. He explained the rationale for trade in appraisals and helped me get a great deal. I highly recommend him and will be back.

DJ

Danny Judd

Nov 30, 2016

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We made out receipt purchase of a new RAV4 recently and it was a very good experience. We picked out a vehicle equipped like wanted and Skeet Tuttle located us one super quickly. She explained the features in detail without making us feel like dummies!! No pressure to buy just old fashion service and attention to our every question.This is the second vehicle we have purchased at Frankfort Toyota and the service department has been great to deal with. When I did not want to wait on service they had a vehicle for rent at a very reasonable rate so we were never a vehicle short during servicing or repair!! We found Georgie in service to be very knowledgeable and competent in explanations of repairs in simple but concise terms.Our next vehicle will most definitely be purchased at Frankfort Toyota.

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eluch01

Nov 30, 2016

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Over the last month or so I have been looking for a new car and Jimmy was so helpful between answering my questions and working around my schedule (since I lived out of town). Over all it was a wonderful first car experience!

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Jonesk

Nov 29, 2016

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Long process. Chris was great to work with. Third car I have worked with him to purchase. All of the other employees were nice and helpful as well.

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Rick2963

Nov 27, 2016

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Salesman was really helpful. He was very knowledgeable about the cars I test drove. He didn't try to pressure to buy a more expensive model. The process of buying the car didn't take long at all to complete.

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Lnr clean

Nov 27, 2016

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We had a great experience at this dealership josh went above and beyond to take care of us we bought 2 vehicles at one time he handled it very well he very nice and we really injoyed our visit and would highly recommend the dealership and josh Bruce

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Ed414

Nov 25, 2016

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Dan Anderson made purchasing my new car a great experience. There was no pressure and the purchase process was quick and easy. I will be recommending Dan and Frankfort Toyota to anyone that is planning to purchase a new car.

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Russell

Nov 24, 2016

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Just bought my first new car ever. From the first time.on the lot, to test drivers, and finally the sale....just great service! Never felt pressured or "steered"in any way. Being my first new car I was ready for every horror story I had ever heard. So happy to be proved wrong!Wilson Gardner was my salesman.....not salesman...felt more like a friend showing me cars. Answered every question.with no pressure towards any of them.

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Elz

Nov 24, 2016

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We bought using the TMMK team member discount. The dealer does not profit a lot from this but we still received excellent care and attention.

PB

Pooh bear

Nov 23, 2016

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JOSH WAS RESPONSIVE TO MY EMAIL FOR INFORMATION AND ATTENTIVE AND AVAILABLE WHEN WE WERE IN THE DEALERSHIP. I WOULD RETURN TO HIM FOR MY NEXT CAR.

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Kt40601

Nov 23, 2016

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My family has purchased six cars from Skeet Tuttle at Frankfort Toyota. She is the best -- so kind and friendly. She makes the car buying process so simple and easy! I highly recommend Skeet and Frankfort Toyota!

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truckguy steve123

Nov 21, 2016

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Both Greg and Wilson were helpful and friendly. Both of these gentlemen made my the experience of buying a vehicle easy without any pressure to buy. Thanks for the great service!

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dansam3232

Nov 20, 2016

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Dan was a wonderful sales consultant. I highly recommend him. Everything was done in a timely manner and I could not have been happier with the customer service provided for me.

PB

paula back

Nov 20, 2016

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Good dealership! I have purchased 3 vehicles from Frankfort Toyota and I wouldn't hesitate to buy another. I will also recommend this dealership to my friends and family.

HH

Happy Highlander Owner

Nov 19, 2016

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We recently purchased a second new vehicle from Frankfort Toyota and did so because of our first buying experience there. Skeet Tuttle was very accommodating and the transaction was seamless. We have always felt this dealership provides excellent customer service and they truly care when it comes to exceeding the buyer's expectations. I would highly recommend Skeet and this dealership to anyone who is in the market to purchase a vehicle.

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Rav4-2017

Nov 18, 2016

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Thank you. No pressure sales approach was unique and greatly appreciated. Dealership employees stayed after hours to close the deal without implying it was inconvenient, which is atypical in today's world of service.

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Melissa16

Nov 15, 2016

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Worked with me to get the vehicle I wanted and needed with the financing options that fit in my budget. Will buy my next car from them.

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tonnieb

Nov 11, 2016

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After wasting my time at other dealerships and salesman I found my guy. I got a new car in about 30 minutes. Glen LESNAU was easy to talk to and made me feel comfortable about buying a car. Easy in and deal and out. Good salesman

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Hubert

Nov 11, 2016

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Greg was very helpful in selecting my Tundra. My wife has a Sennia and we are very pleased with the service. That's why I chose to purchase my Tundra at this dealership. My mind was made up when I came on their lot so purchase was quick and easy.

AB

Ahna Baxter

Nov 10, 2016

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I hopped a fence to get to the dealership as my van had broken down the night before and I had to walk there from work. The staff were extremely nice, the building was top notch, service department was very helpful. I especially enjoyed the free coffee, cookies and theater. They have it going on! If you have small children, there is a room just for them while you are waiting for approval, banks, or to get your new car or truck serviced. I would not typically be the best prospect for a new vehicle as I am a single mother in a lower income bracket. I never imagined I would be approved but after many adjustments Glen made sure I left with the truck o my dreams!! Thanks guys!!! I'll see you for my payment and oil change <3

AM

AHNA MARIE BAXTER

Nov 10, 2016

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I hopped a fence to get to the dealership as my van had broken down the night before and I had to walk there from work. The staff were extremely nice, the building was top notch, service department was very helpful. I especially enjoyed the free coffee, cookies and theater. They have it going on! If you have small children, there is a room just for them while you are waiting for approval, banks, or to get your new car or truck serviced. I would not typically be the best prospect for a new vehicle as I am a single mother in a lower income bracket. I never imagined I would be approved but after many adjustments Glen made sure I left with the truck o my dreams!! Thanks guys!!! I'll see you for my payment and oil change <3

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Diana

Nov 7, 2016

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In and out in 2.5 hours. Car was ready to drive and deal was ready to go. Steve was on the ball and Eric made the deal happen. Good experience! Thanks so much!

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Ghbender

Nov 7, 2016

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My wife and I were looking for a 4 runner and Chris was excellent to get us in the vehicle in 24 hours. We had problems with another dealership which led us to Chris at Frankfort Toyota. We will be back to Frankfort Toyota in the future, nothing negative at all.

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kycheryl

Nov 6, 2016

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We found the same car for sale at 2 dealers. This dealer was not the closest, but we bought here because of the salesman. On our first visit, we had not decided on a vehicle, but did take some test drives. We made our final decision during our second visit. We appreciated Greg's courtesy, knowledge, and no-pressure approach.

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Rav4

Nov 5, 2016

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Just bought a 2017 Toyota Rav4. My salesman was Steven Conley. From the beginning he was very niceand helpful. I wanted a white Rav4 but there wasn't one on the lot. Steven Conley and Chris Napier were dedicated to get me the white one I wanted. I appreciate everything they did. They made my experience there pleasant and easy. I would definitely recommend this dealership to anyone who is wanting to purchase a vehicle.

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Tacoma

Nov 1, 2016

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I bought a 2012 Toyota Tacoma from Frankfort Toyota. Steven Conley was the salesman I worked with. He was very helpful and straightforward, easy to deal with. I had a good, hassle-free experience. Would recommend.

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salesman

Oct 31, 2016

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Talked to Bill Spillman about new Toyota Corolla. He sent me pics and specifications etc. Wife and I very interested-will be a short time b-4 we buy. I assure you it will be Frankfort Toyota and will be Bill Spillman. Went out of his way to help answer all my questions.Very nice and knowledgable of Corolla. Thanks for your time-will be in to drive one soon. God Bless! Larry & Judy Shoemaker, Winchester, Ky.

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Trhale

Oct 31, 2016

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I was in to Frankfort Toyota to look at possibly purchasing a new car. Bill Spillman was my salesman. He was very informative on the operation of the car and explaining the differences between the models, colors available in the different models, etc. Very knowledgeable and great customer service! I didn't end up buying but would absolutely go back. I just had too much negative equity on my vehicle to make the switch. Chris Napier also was great at coming up with ideas to get me in a Toyota! The efforts of the Toyota team were greatly appreciated! Definitely will be looking Bill Spillman up when I'm ready!

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nzdoghouseatgmail

Oct 30, 2016

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I went to Frankfort Toyota to look for a new car. The salesman I worked with was Greg Woods. He was helpful in giving information about the cars I was interested in looking at. When I picked out a car to buy, he helped to get the paperwork completed. He helped to get an interest rate on a car loan that was better than I thought I would have. He was very professional.

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Jilllemaster

Oct 29, 2016

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No high pressure...appreciated that. We have bought seven cars from this dealership. We bought this car this year because of the dollar incentives offered.

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Icole40359

Oct 26, 2016

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Helpful, willing to discuss all options and friendly. It was a pleasure working with Bill. Bought my car 14 years ago from Frankfort Toyota. Had a wonderful experience then and now just as happy.

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FirstCorolla

Oct 26, 2016

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The whole transaction was seamless. Bill and Dana were awesome! Bill was very knowledgeable about the product and the whole process, not pushy. I was very pleased with Dana in finance. He went the extra mile to get me a good rate.

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kendon

Oct 26, 2016

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I wasn't planning on making another car purchase so soon, but when I was pressed into it, I came back to the salesperson who made it so easy the first time. Greg Woods once again made everything so easy. And I was only in the dealership for a very short time. Thanks Greg!!

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J&J

Oct 25, 2016

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Dealing with Greg Woods was a pleasure! We liked him from the very beginning. He introduced himself and asked if we had been working with another salesperson. I liked that! He was very friendly and knowledable about the vehicles we were interested in. He answered all our questions. We came in for a test drive and to compare the Highlander XLE to the Limited. We didn't intend to buy just yet, but Greg wasn't pushy. He gave us his card and encouraged us to call or text if we had any questions. The day we came in to purchase, Greg was already with another customer. He closed two deals at once! He was amazing! He was able to complete our sale and another without every making us feel unimportant. I couldn't have asked for a better experience buying a vehicle. We have bought a car from another Toyota dealership before and I regret not comining to Frankfort Toyota last time. I won't make that mistake in the future!

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T&J

Oct 22, 2016

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Having a high quality and dependable motor vehicle is important. We found Josh Bruce and the other staff at Frankfort Toyota efficient and helpful in our most recent purchase. We also appreciated the assistance of finance specialist in completing our sale. We are repeat customers with Frankfort Toyota and compliment your staff for the excellent organization that you have in sales and service. We feel like VIPs!

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KellyK

Oct 21, 2016

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The team at Frankfort Toyota has far exceeded my expectations for my daughters recent new car purchase! They went above and beyond in every aspect of the deal and truly made the entire experience a wonderful one for all of us. Steve Tewell and Billy Gorth were up front, honest and completely transparent with us. They even stayed late, since we were those customers who showed up 30 minutes before closing. They both worked hard to get my daughter a great deal on the new Corolla iM, with a payment she could afford. Steve was very knowledgeable and spent time with her going over all the features of the car, as well as answering the hundreds of questions she had. They made her feel important and treated her with respect. She certainly learned a lot as a young car buyer (and she may have taught her mom a thing or two). She's also thrilled with the 4 years of maintenance which reduces her out of pocket expenses. The whole process was very quick and very pleasant, from beginning to end and I can assure you that we'll be back and will refer anyone we know who may be in the market for a new vehicle. Thank you to the team at Frankfort Toyota for the amazing customer service and for a phenomenal experience!!

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Tyler_sexton11

Oct 21, 2016

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Dan is an excellent employee. He was very comfortable to be around and very informative about the vehicles. There was no uncomfortable pressure to purchase anything, even though I desperately need a new car...

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Lynn70

Oct 12, 2016

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Our salesperson, Josh, took the pain out of purchasing our new RAV4. Josh and Dana were thorough in explaining everything. We are happy with our first experience with Toyota of Frankfort and recommend them to anyone interested in purchasing a new or used vehicle.

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cthornberry01

Oct 11, 2016

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This is a great dealership! Josh, the sales consultant was great! Also, the finance officer, Bill was wonderful as well. He was able to shop around for a great rate for my financing as well. I would go back there for another purchase.

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Ldoom

Oct 6, 2016

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Greg did an excellent job of helping me find exactly what I needed! Dana also got me in & out of there as fast as possible & explained all of my options very clearly :) a very positive experience! This is where I'll go for all my future car needs. Thanks guys!!

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mcl2010

Oct 3, 2016

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I recently purchased my first truck at Frankfort Toyota and could not be happier. My family has gone there since the early 2000s and it was finally my turn. The entire experience was so easy and I was never pressured once. Skeet Tuttle was incredibly helpful and wanted to find me exactly what I wanted. Every question I had was answered satisfactorily and I have no doubt that I drove away with the best possible deal and financing I could get. I highly recommend Skeet and Frankfort Toyota!!

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Bob

Oct 3, 2016

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This was an uneventful transaction with the exception of a minor infraction involving a management representative who was unnecessarily rude to the salesman who negotiated the sale.

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Pop

Oct 2, 2016

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Didn't have any problems everybody was real friendly Tthey knew my time was important and they work with me as efficiently as possible. Great job

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Jsutgerl

Oct 1, 2016

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Salesnan salesman was honest follow through with prop what promises were given to me short amount of time spent with actual facts and details rather than running back and forth to his boss which I thought was just admirable really good deal feel really good about what I did

SM

Sarah Murray

Sep 30, 2016

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Josh Bruce helped me with my first car purchase. We talked about what I was looking for and what I needed and he found me exactly what I was looking for!

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Tom.Traveler

Sep 28, 2016

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Very friendly place to shop for Toyota products. Test drove multiple models multiple times before making our decision. Loved working with our sales representative, Greg Woods, he was knowledgable and supportive as we worked through our selection process. Greg's demeanor and support is what really helped us make our final decision to purchase a new Highlander. It will be worth your time to visit Frankfort Toyota if you are considering new or used. Be sure to ask for Greg, you won't be disappointed.

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sforbes

Sep 27, 2016

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I was looking to purchase a used van and decided to visit Frankfort Toyota since my wife has her Toyota Camry serviced with them and has always had great service. I first began working with Dan Anderson and then Greg Woods. Both employees were very helpful and knowledgeable in the Toyota brand and helping me find what I wanted. I ended up purchasing a Toyota Sienna and am very satisfied with my purchase. I would recommend Frankfort Toyota to anyone and look forward to doing business with them for my next purchase.

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brtcoach

Sep 27, 2016

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Greg Woods helped me on the purchase of my Camry. We spoke mostly over the phone and through text message, and the paperwork was ready when I walked into the dealership. I feel like I received a great deal and will recommend Frankfort Toyota in the future.

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DogLuvr106

Sep 27, 2016

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I had spoke to Doug prior to coming in to Frankfort Toyota inquiring about an older 4Runner and he'd told me about one they just got in on trade. Came in to test drive it and loved it! Josh was a great salesperson very friendly and personable. Thank you to everyone who made my visit that day great. I wanted to keep my business local and I will buy from Frankfort Toyota again.

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Brendakee

Sep 26, 2016

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Im a returning customer of Toyota of Frankfort. Greg Woods was the salesman that took care of me the day I purchase my 2017 Camry. He made me feel like we had known each other for years. he did an awesome job!! I have referred several friends to Greg. Thank you for treating me like a friend Brenda Burgin

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Lizzie

Sep 26, 2016

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Everyone at Frankfort Toyota was very helpful! I am completely satisfied with my purchase. The experience was very pleasant. I would highly recommend Frankfort Toyota, outstanding!

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johavens

Sep 26, 2016

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Stephen Tewell and well as the rest of the staff was very professional. I purchased my new vehicle in about 2 hours. This was far less stressfull than prior car purchases which took many more hours to complete a deal.

R4

RAV 4 Babe

Sep 25, 2016

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I had a wonderful customer service experience with the team from Toyota of Frankfort when shopping for my new RAV 4. I loved working with my salesman, Nathan Prather. He was extremely thorough and detailed with the vehicle and assisted with the lease while I was traveling for work; making the process effortless on my behalf. Their internet is wonderful and I found the exact one I wanted ( once again making the process easy). Dana Arnold took the time to assist me and made sure I got the UK license plate even after the first order had been placed! The owner, Mike Tewell is wonderful and he will go above and beyond to ensure you have the best experience when visiting his dealership! My dad has been buying from Mike for over twenty five years and says "he's the best" in the business! When making your next purchase or lease, definitely make the drive to Frankfort!!

ER

Eddie Robison

Sep 23, 2016

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This dealership worked with me and my wife in every way. They went out of their way to make sure we got everything we wanted.

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MelissaR

Sep 21, 2016

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Everyone here makes you feel welcome! The price is fair and the staff is great! There is no hassle and the finance is stress free.

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Danbarnett

Sep 19, 2016

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purchase new tundra platinum in less than a hour no hassle got a great deal Salesman Dan Anderson was friendly and very professional Give him a chance

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errog

Sep 19, 2016

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It was Quick, Easy, Painfree, Good Deal. Found vehicle on the lot and wasn't bothered until I was ready. Went in, got salesman, made deal.

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Bigmac9295

Sep 14, 2016

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Went down to Frankfort, to look at a Scion XB. Steve Tewell, met us in the parking lot and treated us great. Had a great experience, and they have great cookies! I would highly recommend Steve and Frankfort Toyota for your next vehicle purchase.

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DebbieHock

Sep 13, 2016

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I had been pondering trading cars for two years and wasn't totally sure that now was the time. As it turns out, it was time! Steve Tewell made the whole experience easy and I'm not an easy sell. He was attentive enough and not pushy. He is top notch and a great asset to your establishment!

CC

Camry committed1

Sep 12, 2016

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My first visit I was not fully committed to buying but through Bill Spillman's keeping in touch and knowing how to be a great salesman, we got it done!!

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Saucier

Sep 12, 2016

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We worked with Bill Spillman and Dan Anderson. Dan answered our questions on our first visit and Bill was patient in explaining all of the steps and pricing questions we had when we returned to buy. All of the staff was pleasant and helpful and they gave us a great value on our trade-in.

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Nate

Sep 9, 2016

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Josh was a pleasure to work with. We were able to make a satisfactory deal and leave with our certified pre-owned vehicle that day.

GM

Grateful mom

Sep 8, 2016

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I showed up before the dealership was open and The salesman Greg was very nice to help me and patient with my schedule all day. I appreciate their honesty and patience. I had to leave several times that day because of personal errands and picking up my son along with having to work. They were very considerate of my time restraint each time I came in. I recommend the dealership along with my salesman.

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Pearlworth

Sep 8, 2016

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First of all I cannot say enough nice things about the staff, Chris Stewart was very pleasant and respectful. He was not pushy and he respected mine and my husband's privacy so we could talk things over. We drove from Asheville, NC with our beagle and Chris and the other staff members were so warm and accommodating. After we made the car deal Chris even showed us pictures of his two new puppies! After bringing the car home I took it to the car wash and while vacuuming, I looked into the seat crevices of the back seats and found French fries, numerous melted suckers, gum melted to the seat belt connection, children's toys, cereal, candy still in it's wrapper, puzzle pieces and broken pens. I even have a picture highlighting only a fraction of the amount of trash I found. I spent forty minutes vacuuming, because I kept reaching in and finding more and it still needs more cleaning to remove the stickiness. My husband and I don't have children nor have any ridden in our car to date. Needless to say it was an extremely disappointing find, especially since we were told it was detailed earlier that day. We also discovered the right side power mirror doesn't work along with the turn signal on that mirror. It was a toyota certified vehicle so we were led to believe those things are checked out beforehand. All in all we did enjoy our experience as everyone was so friendly and the process was painless, but we are extremely disappointed with the cleanliness of our "gently used, toyota certified" car.

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Sarah314

Sep 3, 2016

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At Frankfort Toyota, Steven Conley, Chris Napier, and Dana Arnold made buying a new car a great, hassle-free experience. They were upfront about pricing and provided all needed information about features and services. Steven answered questions in a timely fashion and was very accomodating in working around my schedule. He was friendly and made sure we knew all that we needed before we left the dealership. Chris made sure the whole process was quick and without problems. Dana was easy to work with and ensured that we had all necessary information for all paperwork.

HC

Happy customer

Aug 31, 2016

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I went to purchase a new car and the customer sales experience was exceptional!! I am satisfied with my vehicle, price and payment! Steve went above and beyond to make sure my overall experience was a good one!! Frankfort Toyota will get my business in the future!!

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janjan

Aug 31, 2016

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I was extremely happy with my experience in purchasing a new car. I went in not really certain I would be making a purchase at that time. I found a car I was very happy with. The added bonus was he activated my blue tooth and voice activation system for me.

FJ

Franki Jenkins

Aug 30, 2016

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I just bought a 2017 Toyota from Frankfort Toyota and had a great experience. Greg Woods was helpful, kind, and wonderful to work with. I give both he and the dealership 5/5!

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VBHall1961

Aug 29, 2016

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I was looking for a nice used car with not a lot of miles on it. I went to Lexington to a dealership and when I went to the lot to talk to a salesman and explained my situation they wouldn't even take the time to sit down with me and try to work out a deal. Josh took time with me to listen to what I was looking for and he tried his best to make me a great deal. It was a pleasant experience for me with no hassle.

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Rav4Love

Aug 28, 2016

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All car buying is stressful. Bartering back and forth on price is stressful. This experience was stressful. We hope that we got a good deal. We know that the dealer made money. But everyone was nice. Friendly. Checking out at the end with the finance person was very efficient. As car buying goes, this experience was as good or better than other experiences we have had. The used car we bought was beautifully detailed by the service department. Bill Spillman was relaxed and no pressure. We would contact him before looking for our next Toyota.

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chaos

Aug 27, 2016

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I went in knowing what car I wanted. Steve helped me get that car at a deal that I could afford. I would go there again.

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Walt

Aug 27, 2016

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Bill Spillman was a personable and knowledgeable salesperson who takes the time to test drive any car, explain and demonstrate its features, and answers all questions. You are never rushed.

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KaraSS

Aug 26, 2016

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From the moment we pulled into this lot, the staff was super accomodating, exceptionally nice and helpful AND, to top it all off, they got me in a new car, in no time! Never once did I feel overly pressured to purchase a car from this dealership. Instead, I felt like I was well-informed and encouraged to make a knowledgable decision, based on what was best for my family and I. Ashleigh Hudson was an amazing sales person! She let me test drive multiple vehicles, while giving me the scoop on what each car had to offer and what the dealership could offer, for me. She was really, very friendly and patient (we had our 4 year old daughter with us, throughout the entire process, and Ashleigh and the dealership were very accomodating for us and her). On top of it all, she got us through all of the paperwork and it never once felt like we were there for very long. Overall, it was a very painless process! Dana Arnold was who we spoke to, in Finance, and he was also extremely nice, knowledgable and helpful! He got me in a new car, with a 7 year warranty and gap coverage, among other things! The pricing at this dealership is, seriously, the best- from Lexington to Frankfort and back! I will HIGHLY reccommend this dealership, Ashleigh and Dana, to anyone who is looking for a new Toyota vehicle!

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Rava

Aug 26, 2016

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Good service in salesmanship and fiancing a car. Helpful in answering questions andExplains the terms of fiance. Easy to trade in old van for the deal.

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Cmillion

Aug 26, 2016

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Josh, my slew person was great and very helpful. It was a pleasant experience and I would definitely consider doing business with Toyota frankfort again. I love my new Rav 4!

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Sienamomma

Aug 26, 2016

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Josh, our salesperson was great and very helpful and accommodating! Enjoyed the new car buying experience. Loving my new Mini so far!! Thanks Frankfort Toyota!

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Skelator

Aug 25, 2016

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Start to finish dealing with Frankfort Toyota is easy. The people are friendly. The prices are reasonable. The service is great. I went in looking for a specific truck and Greg Woods found if for me.

FC

Future Customer

Aug 20, 2016

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I went with a friend who was looking for a good used car. Ashleigh Hudson was the consultant. She was friendly, patient, and helpful. She and Bill Gaines made the experience as stress-free as possible, answering all questions and going over everything in a clear way. When I am looking for my next car I plan to start at Frankfort Toyota with Ashleigh.

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carbuyer

Aug 20, 2016

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Bought a Kia Soul. Having dealt with numerous dealerships in the past no better or worse than the others. Price could have been better. Really don't like purchasing cars.

HH

Hopeful husky

Aug 16, 2016

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This is the fourth time I have purchased a car from Frankfort Toyota and as before it was a new and wonderful experience. I admit that I hadn't planned to buy a car and only agreed to a test drive to appease my wife. Then we were met by a bright faced salesperson, Ashleigh Hudson, whose sweet and enthusiastic nature managed to change my mind. She assisted us with our test drive and the entire purchasing process. She was nice, apologetic, and understanding as we were her first Toyota customers. Later she and Skeet Tuttle helped us learn and appreciate our new Rav4 Hybrid making the entire buying experience a successful one. I would like to thank both of them and the entire sales, management, and service departments for their wonderful and professional performances.

K

KaBeTundra

Aug 15, 2016

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Chris Stewart provided the perfect buying experience. Courteous and helpful from the time we walked into the dealership and drove out in our new Tundra. Our questions were answered, the options were explained, and done in a manner that not once did we feel pressured. THAT is such a welcome experience. We have come back to Frankfort Toyota for years because of the staff and service,( Beth is our service buddy) .

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Davids2016XLE

Aug 12, 2016

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Want to thank Bill Spillman and his team for providing great customer service in the purchase of our 2016 Camry XLE. He was very knowledgeable and helpful with this purchase and made the process easy. He has many years of experience in his background and he made the experience very personable. Thanks again

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Blondie46

Aug 12, 2016

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Had not bought a car in 15 years. Knew I wanted either a Honda Pilot or a Toyota Highlander. Spent about a month going from dealer to dealer. I started with Frankfort Toyota and ended with them. Bill Spillman was the sales person. Of all the sales persons encountered, Bill was the most knowledgeable and courteous. Even after the sale was complete, he spent loads of time with follow up..Bought a 2016 Highlander and so far the car has met expectations and then some. Everyone at Frankfort Toyota including Elvis Davis, the new car manager, were helpful and professional.

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starbucks lady

Aug 12, 2016

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I have not bought a car in over 12 years but the service I received this week was over the top. My sales rep was Greg Woods and he was just outstanding. I felt like I was the only one buying a car, no pressure (which I liked). Answered all my questions and I felt he was genuinely honest. I felt like I got a good deal. When I got back to work, he had already called and set up my insurance so I did not have to do that myself (loved that). I took my car back this morning to have the coating put on, Mr Woods was waiting for me. Very attentive. Just an excellent experience.

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slbsilver13

Aug 11, 2016

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Skeet Tuttle went above and beyond. I told what I wanted,expected as a payment and she produced exactly what I wanted. I walked in to pick up vehicle and it was all in order. Took a matter of a few minutes and I was driving away. Skeet is tops! I will definitely go back to Skeet and Toyota of Frankfort!

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megan1995

Aug 8, 2016

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Typically when I go car shopping, it's a two week process of going back and forth to dealerships checking their prices and inventory. I try and get the best deal possible telling dealerships what other ones are offering to hopefully lower their prices. When I went to Toyota on Frankfort, I test drove a similar Prius to what was in the show room and then expected to leave and go to the other Toyota dealers around town. When I told them I had to think about it and come back, they asked what it would take to make me stay and do the deal right then and there. I told them a price and they matched it right there! Will definitely go back!!

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Trukfan

Aug 8, 2016

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Sales people were very knowledgeable and helpful. Tacoma is great truck! Beautiful paint and body fit. We would recommend this dealer to everyone looking for a quality Toyota product.

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Jennjenn72

Aug 4, 2016

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I love my new Camry!! Everyone at Frankfort Totota was so helpful and great to deal with. I'm so pleased with my experience and my new car. Thank you to everyone there for all you did to get me in the car I wanted.

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dikybluefan

Aug 1, 2016

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Mr. Bill went above and beyond to assist us! He worked extremely hard to locate the car that we wanted. He worked around our schedule and was always very pleasant! Mr. Bill definitely gained a customer for life!!!

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kendon

Jul 31, 2016

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I have shopped both the Frankfort area as well as the Lexington area and I haven't been treated as well as I have been at Frankfort Toyota by Greg Woods. I'm looking for something specific and hope he locates what I'm looking for first!

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Tundrachick

Jul 31, 2016

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Jimmy found the Tundra I was looking for. He presented the numbers and when I got back to see Bill Gaines, I was surprised that the monthly payments were lower, because he found better interest rates for me. Jimmy Williams is great.

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Mariaoliver22

Jul 31, 2016

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In October last year, I had a good experience to visit Frankfort Toyota to buy a car, because they got the best friendly sale's rep. you will ever meet, her name is Sarah Mahmoud so today 7_31_16, when my friend asked me to find him a car, I took him to Frankfort Toyota, because I know, they have the best Rep. Sarah Mahmoud, she was generous with her time, very polite , very patient, she guided my friend through the dealer ship, she answered all his concerns, as I said Sarah Mahmoud is the best

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BridgetteC

Jul 30, 2016

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Sarah was our sales lady after we found what we were looking for online. She took great care of us and got us in and out within a couple hours.

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satisfiedtoyotaowner

Jul 27, 2016

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The staff at Frankfort Toyota was outstanding! It was a no-pressure, laid back, but professional experience. I met several employees there, but the salesperson I worked with was Chris Stewart. Chris was knowledgeable and accommodating. Shopping for a car can be a stressful situation, but Chris made it much more pleasant than what I've experienced in the past. I heartily recommend Frankfort Toyota!

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Skye DeCandia

Jul 27, 2016

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The employee that helped me find the perfect car was Rose Perkins. As soon as we were pulling into the dealership she was outside ready to help me find my first car! She was so hospitable and kind. She knew how to work with my "over the top Dad". She never tried to scam us or pull wool over our eyes, she was extremely informative and sensitive to our needs. I highly recommend Rose to any of my peers looking for a great car. Rose was passionate about Toyota and really believed in the product. She was wonderful!

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Mark

Jul 27, 2016

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I am a Dodge guy for 5 vehicles for my family. I dealt with Rose Perkins and Chris Napier when I bought my first Toyota ever!!! I feel I have buyers remorse the day after. I was not even sure why I bought a Toyota since I had a Dodge dealer across the street that was going to give me a younger car for less money. Over the top positive Rose who loves the brand played a part in my decision. The very effective manager Chris closed the deal and helped me see the value of Toyota also. I do not believe in the Brand Name of Toyota since any car would give me a ride. HOWEVER, something must of changed during this car buying experience. I started to believe that Toyota is better after all. I will not totally believe it until I see how the 2011 Toyota Rav 4 lasts for my daughter before I become a Toyota guy, if this dealer will have me back since I spoke my mind on Dodge vs Toyota for all to hear in the showroom.Chris and Rose were excellent to work with!

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TundraLTD

Jul 27, 2016

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I was looking for a truck but not sure model or the package. Josh Bruce was the guy to help with that and the trade-in. I was very pleased with the way everything was taken care of with that part and the easy and helpful process in Finance. Thanks to all that made this an easy and pleasant experience.

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wallen3825

Jul 26, 2016

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I knew I was looking for a 4WD or AWD SUV or truck but did not know much beyond that. I was shown several trucks and SUVs and decided to buy a very nice Highlander. It was a pleasant buying experience with good advice and no pressure. I have enjoyed the vehicle very much.

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Sienna XLE

Jul 26, 2016

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I needed a vehicle to safely and comfortably transport my family and my dogs. They were able to get me the exact vehicle I wanted. Thanks.

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BigT

Jul 26, 2016

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Professional assistance without pressure. Pleasant environment, knowledgeable sales person, and a willingness to help negotiate a good deal. All personnel were friendly, courteous, and concerned about providing excellent service.

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Codymoreau

Jul 26, 2016

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I have purchased 2 vehicles from Frankfort and dealt with Sarah both times! She was always helpful and super patent. Outside of purchasing a vehicle she is always right there if you need anything and overall looking out for your best interest. Always a great experience.

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ToyotaCorolla

Jul 26, 2016

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Josh was really so helpful in finding out the way what i want and he is very knowledgeable to give up to point what customer wants . He is very friendly, interactive person and creates that comfortable zone for customer to shoot any questions without hesitation. I would definitely recommend Josh Bruce to any of my friends if they are visiting Frankfort Toyota.

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Leslie1212

Jul 25, 2016

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My husband and I purchased our 2016 Toyota Camry XLE from Sarah Mahmoud. She was very knowledgeable, professional, attentive and most helpful throughout the entire process. Sarah went above and beyond making sure that each and every detail was addressed right down to the Michelin tires! If you are shopping for a car, I would highly recommend contacting Sarah. You won't be disappointed.

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adam4165

Jul 25, 2016

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This is the second vehicle I have purchased from Frankfort Toyota and it was another great experience. Everyone I've dealt with has been very helpful, but not too pushy. I would highly recommend talking to Steve Tewell if you are in the market for a vehicle. Very nice guy and very attentive to my needs.

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Jody863

Jul 25, 2016

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I bought a Camry a few weeks ago at Frankfort Toyota. Josh was my sales person. He is very friendly, helpful and knowledgeable, and puts you at ease. It was a very pleasant experience..no overbearing sales tactics. I would highly recommend him if you visit Frankfort Toyota.

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Jepridemore

Jul 25, 2016

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Hands down the best experience I've had at a car dealership. I worked with Josh Bruce, who I highly recommend as a salesman when you shop at Frankfort Toyota. I went in with some questions about trading in my vehicle and came out with my dream car. No tricks, no hassling. Be sure to ask for Josh Bruce!

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green123

Jul 22, 2016

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I have purchased several cars from this dealership over the past 10 years. Skeet does a great job getting to the point and making the deal on the car.

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Rob Pedigo

Jul 21, 2016

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All of the guys at Toyota Frankfort were great to me and my wife. They were patient with our needs and even let our little boy play with toys while we looked at the cars we were interested in. Would recommend them to anybody.

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Steve B.

Jul 21, 2016

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After buying a new Highlander I remain completely satisfied with Frankfort Toyota. Our salesman, Greg Woods, has sold us 3 of our 5 Toyotas and never pushes us to do anything. He is very knowledge about Toyota products and is a great guy to do business with. We took a week to consider prices and products, and Greg was very patient and professional.Dana, Finance Office, is so easy to work with! He had us in and out of his office in about 15 minutes, including the completion of an extended warranty. He is a great asset to the dealership.We have had our vehicles serviced at the dealership since 2008 and I can't imagine going any where else for service.Everyone that we have met at Frankfort Toyota is professional, friendly and caring. I will return there for my next Toyota, and I recommend Greg Woods to anyone interested in a Toyota.

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MrRalph

Jul 18, 2016

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We purchased a 2015 Highlander that we viewed on the Car Guru web sight. We visited the dealership on Wednesday and test drove the Highlander and met Greg Woods. Greg was very helpful. We returned on Saturday made the purchase. The process was simple and easy to understand. There was no pressure. Thanks Greg!

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Amy930

Jul 17, 2016

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Thank you Sarah for all of your help with our highlander!! We couldn't be more pleased with our purchase and Sarah was awesome!! If you are looking for a vehicle, she is the person to talk to!

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dnclay

Jul 15, 2016

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I take every one of my vehicles to Frankfort Toyota to be serviced and everytime they exceed my expectations. They take care of all my needs with all my vehicles. They truly know how to take care of their customers.

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Eddy

Jul 15, 2016

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Thanks Sara M. Bought my Tacoma and had to wait a couple months for it. Sarah kept me updated the whole time. Truck came in and I was driving it home less than an hour later!!

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Fieldscraze

Jul 9, 2016

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Second buy at this dealership. Would go back again and again. Sales team was unmatched. They made me an offer I could not refuse. Jimmy was awesome.

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Theresa&William

Jul 7, 2016

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We want to thank Rob Satterly for helping us buy the car we wanted. Rob is a terrific individual. He was friendly, courteous, and helpful, even taking the time, AFTER our purchase, to show us how to use the many various features to a car that we were not accustomed to. We would recommend Rob and FrankfortToyota to our family and friends.

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Jon&Ann

Jul 5, 2016

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Their service is quick and easy. And they actually check your car out from stem to stern. Also easy to buy a car from. Very friendly and courteous.

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NEWCAMRY GUY 123

Jul 3, 2016

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MY CAR BUYING EXPERIENCE HERE WAS GREAT. DEALERSHIP HAD GREAT SELECTION AND THE PROCESS WAS FAST AND EFFICIENT. JIMMY WAS GREAT SALESPERSON, DOWN TO EARTH AND VERY HELPFUL. WOULD RECOMMEND ANYONE IN MARKET FOR NEW TOYOTA CHECK YOU GUYS OUT FIRST.

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Becky64

Jul 1, 2016

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We would like to thank Greg Woods and Toyota of Frankfort for a great no hassle new car purchase Greg was very helpful and got me the car I wanted, I was very pickie in what I wanted in the car and Greg went above and beyond to get everything I ask for. Thanks Greg Woods for all your help

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TheJones

Jun 30, 2016

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My husband and I purchased our 2016 RAV4 from Sarah Mahmoud. She was knowledgeable, attentive and very helpful throughout. We've been buying our vehicles from Frankfort Toyota for many years and wouldn't go anywhere else.

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sherrieand eddiewesley

Jun 29, 2016

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We are very pleased with the price and service. We love our car! The experience was very happy one we got the car we were wanting for a long time.

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26Rosa

Jun 29, 2016

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I have the most amazing experience at this dealership. Mike and Steve Tewell handled this experience in the most extravagant way. I don't believe I've ever had such an experience at a car dealership As I have with this one. He is very professional very efficient which made working in getting in the car with my busy schedule very relaxing and rewarding. I highly recommend mike and Steve to anyone who is currently looking to venture into a new car with this dealership. The dealership is beautifully designed inside, Has the most friendly service department I have come across thus far. I will definitely continue my business with this dealership from here on out. Thanks again for such a pleasant experience!

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Suzanne Froelich

Jun 28, 2016

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I recently bought a car at Frankfort of Toyota and have nothing but good things to say about my experience! I got a great deal on a 2013 Camry. My salesman Steve Tewell could not have been more friendly or helpful, and he displayed none of the high-pressure sales tactics I've encountered at other dealerships. The showroom and service area were immaculate and everyone I met was professional and courteous. (They even have coffee and fresh cookies on hand for customers.) Would definitely recommend Frankfort of Toyota to anyone looking for a good deal and excellent service.Suzanne Froelich

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Chuck Douglas

Jun 27, 2016

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Was exploring the lot about 7:30PM one night, just before closing, when I encountered the first friendly smile in the form of Steve Tewell. Told him what I was looking for and he hustled over to Billy Gorth, who checked the incoming inventory, took a look at my trade, and made me an offer I couldn't refuse. Upon finishing that deal, I told them I "might be interested" in a good, low mileage truck, too. Low and behold they just happened to have that vehicle as well, looked at my other trade, and made me another offer I couldn't refuse! Two vehicles... one brand new, and one late model used... in less than 48 hours! Best Toyota dealership in the area, and believe me, I've tried the others before... without success! I've already told several people at work, and a couple of family members about the fantastic treatment I received from this TEAM! (Even got to meet and visit with Mike Tewell for a few minutes!)

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BW1121

Jun 23, 2016

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Chris Stewart was wonderful, and very helpful. I will recommend him and all the others that work there to all my friends and family. My husband and I purchased and new Prius C. Chris was very helpful and answered all my questions. He was very friendly and seemed to be very concerned with meeting our needs. I am not a person that likes to talk with a sales person, but Chris put me at ease. My husband and I are very pleased with our new car, and all the Staff at the Dealership.

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BRS330

Jun 22, 2016

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We were very pleased with the help we received while looking for a new car. Our salesman was very helpful. He worked with us until we found the car we both liked. Everyone was so polite and friendly. I would recommend this dealership to all my friends and family.

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Tab 4

Jun 15, 2016

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Wonderful experience! I would definitely recommend to friends. Salesman very informative and finance was a smooth experience. All around great place to buy a car. Car was clean and full of gas. Great!

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Rkc345

Jun 13, 2016

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I am delighted everytime I deal with Chris Stewart. He treats us as if we family. We don't feel rushed, yet I feel he respects our time, also. He is very knowledgable, accomodating and willgo the extra mile to make us comfortable. Again, We feel like a part of the family and I guess we are a part of the Toyota Family. We own four Toyotas right now and will soon need another.

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Greg1978

Jun 12, 2016

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After much investigating we had already decided on the Avalon. They provided a good, low pressure, atmosphere for considering our options. We wanted to do business with our hometown dealer, but price has prevented this in the past. The floor manager compared prices to other dealers in the area we were considering due to large incentives. He matched those prices.I'm already aware of the great service department. We already have two Camrys in the family.

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Powerpuff123

Jun 9, 2016

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We applied online for a new Camry. We had not-no-good credit but was still able to get approved thanks to the amazing people at the dealership. Everything was completed over the phone and was made so easy by Greg Woods, the salesman. Definitely will be visiting this dealership in the future for our vehicles!

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Rubyzoot

Jun 3, 2016

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Rose Perkins was our sales person and she did great. We got a prius and it's awsome. Smooth no Hassel and sweet people. We will be back.

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Ellen##*

Jun 1, 2016

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In March of this year in for maintenance on my Tacoma. Had been tossing around about buying a automobile, but no serious looking. While there saw an auto that drew my curiosity with a name alien to me much less how to pronounce, called a Scion. Josh Bruce approached me for assistance. Josh let me know the proper pronunciation of Scion and how to pronounce it. Josh and I took a drive and explained in detail the attributes of this vehicle. I liked the Scion in March and now extremely glad I bought it. Everything Josh told me has held true to his advice, plus I now love the Scion.

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Bren

Jun 1, 2016

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Everyone is so nice and helpful. I purchased my Prius there in 2007 and had excellent service in all those years. Now I recently purchased a 2016 Highlander. I love it. The salesman Josh Bruce is great and I really appreciated the kindness he showed me. He did an excellent job.Thanks,Brenda Barrickman

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Tim and Shona

Jun 1, 2016

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We went to the dealership knowing what we wanted. Jimmy Williams helped us purchase our new Rav4r in an efficient and friendly manner. We will definitely be back!

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Steve and Courtenay

May 31, 2016

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My Wife and I were very pleased with the experience we had buying a RAV 4 at Frankfort Toyota. Nathan was easy to deal with and knew how to find us just what we were looking for!

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Hmetts

May 31, 2016

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Sarah is perfect at what she does! She knows how to do her job correctly and professionally! She made my buying experience perfect. When I arrived at the dealership she had the car I was looking at pulled up and read with the air on and everything! Fell in love with it! I was driving it home in a hour and 45 minutes later I was in and out!

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lang

May 31, 2016

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We went to the dealership knowing what we wanted. Bill Spillman helped us purchase our new 4runner in an efficient and friendly manner. We will definitely be back!

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andrew66

May 29, 2016

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Josh made sure I got the vehicle and price I was looking for. Dana made sure I got a payment I was comfortable with. Overall I would trade with Frankfort Toyota again.

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kubota1

May 28, 2016

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salesman Nathan Prather made our Tacoma purchase a good experience the way you want to buy a vehicle. The Tacoma meets all needs for us. recommend Nathan to anyone wanting to buy a Toyota.

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toyotafan

May 27, 2016

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I highly recommend Josh Bruce as a sales consultant and Frankfort Toyota. It was the easiest car purchase we have ever made. No pressure, no tricks of the trade. Honest and straight-forward transaction.

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BJM2016

May 27, 2016

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Josh Bruce is a very nice gentleman! he was very patient with me and I had several questions and made several phone calls and he was always courteous and pleasant with me! I would definitely buy from him and the dealership again!

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Davebuy

May 27, 2016

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Josh showed us the perfect car within our price and accessory desires. The experience was most positive with no pressure. Our best dealership visit during 46 years offerings. We also appreciated the CarFax.

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pneal

May 27, 2016

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This is my first Toyota "RAV4" and I love it! Josh was our salesman and he was very helpful, professional and a pleasure to work with!

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Anna373

May 24, 2016

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Considering I've been a Toyota fan for years it was an easy decision to stop in Frankfort Toyota for my next vehicle. They had services my RAV4 for a number of years. Sarah Mahmoud made it easy. She was helpful and I know I can call her if I need too.

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Jeep Family

May 24, 2016

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Came here looking for the 13 jeep and we purchased it for our daughter. Sarah was helpful and knowledgable. She even got us out on time for my wife to get to work. Would highly recommend.

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Chris srewart

May 24, 2016

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My husband and I recently went to the Toyota dealership In Frankfort. We always deal with chris because he is not pushy and is very patient ( we test drive a bunch of cars) Recently we were interested In a used car and he came in on his day off, showed us the cars, and stayed passed closing time. The people at frankfort Toyota are very nice and aim to please. Thank you so much for a pleasant visit.

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heights

May 22, 2016

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This is the third vehicle we've purchased from Frankfort Toyota and we will plan on coming back the next time because we have always received exceptional, outstanding service. This time we purchased a Sienna with Jimmie Williams. He was wonderful to work with! He balanced being an informative and attentive sales associate perfectly. Sometimes sales associates don't know when you need their guidance and when you need them to step back so you can discuss/think about a possible purchase. He made us feel comfortable and very well taken care of. Once again we had a wonderful experience in the facility and with the sales associate. We would recommend Jimmie to anyone looking to buy a Toyota (and we'd recommend a Toyota at Frankfort for anyone we knew looking for a vehicle)!

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Joe1000

May 22, 2016

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Greg Woods was great and I really appreciated the lack of sales "games". Very straightforward, fair and friendly. No tricks and didn't waste my time. Did an excellent job of following up and making sure everything met expectations. Bill Gaines did a great job of explaining the financial paperwork and making sure we had a good sales experience.It's clear this dealership is committed to providing good service and making long-term customers.

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Curryat123

May 21, 2016

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Awesome sales people. Chris Stewart was very helpful and answered all my question. I would recommend this dealership to everyone. I was very satisfied with the payoff of my car and the price of my new car. And i am a very satisfied customer and will be a returning customer.

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kydessa

May 18, 2016

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I have a Toyota dealer in my hometown that could not beat the price, first of all, on the BRAND NEW Toyota Corolla I bought. Second, the dealer who contacted me in my hometown was very rude to me when I told him I found a better deal in Frankfort, speaking ill of Frankfort's dealership. Greg NEVER spoke negatively about my hometown dealer and was very nice and helpful on the phone prior to our meeting, during the meeting, and all follow ups since. The entire dealership staff was top notch, professional, and helpful. Greg sat in my new car with me for over half an hour to show me how to work the new technology I had no clue about. I recommend them to anyone. If I ever decide to buy another car, it will be here.

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J & L

May 14, 2016

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Truly exceptional. Steve is very friendly and knowledgeable. Everyone in the dealership is extremely friendly and helpful. This is by far the best buying experience we have had for a new vehicle purchase.

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Mr.Mo

May 14, 2016

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Frankfort Toyota is a good place to buy a car because they hire good people like Sarah Mahmoud to work for them.I took my Corolla for a service and while I was there , I decided to shop for a new Sienna, Sarah Mahmoud made it very easy to get all the information I need, she was very helpful, she was informative and she valued my time, she made my experience very pleasant, so I recommended for any one who is looking for a Toyota to go to Frankfort Toyota and ask for Sarah Mahmoud, they know how to treat their customer and they value your time without any pushing.

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T.Ray

May 11, 2016

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This is the 3rd vehicle I have bought here. By far the best place I have bought vehicles. Jimmy Williams is a top notch Salesperson. He knows the vehicle's he is selling as in value,features and funtions, Bill Gaines handled the paperwork and financing he is great to work with. Super Job Guy's Love my Rav4

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cindycarol.hill

May 11, 2016

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My daughter wrecked her car and needed another, we had already bought 2 from Sarah, so we wanted to go back. She already had a couple of cars lined up that she thought would be good for her. We went in and the car was perfect!! We traded in her car, she signed the papers, even with a co-signer we were driving off the lot in no time. No hassles. We know in the future we will continue to go to Toyota Frankfort.

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Craig

May 11, 2016

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Bill Spillman was my sales person very professional & helpfull.I had a great experience.I got my truck that I have been wanting for a long time Read more at http://www.cars.com/dealers/13497/frankfort-toyota/reviews/#HjobKMEVd11ObSUc.99

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Zachary

May 9, 2016

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Went in undecided between a RAV4 and a camary. Sarah was very helpful while test driving multiple models of these two cars, and not once did we feel that she was pushing for a sale or just trying to move us along. After we decided on the RAV4 she gave us a very good run down of the vehicle and answered any and all questions we had. She made the buying process very easy unlike other dealerships. Sarah isn't there to push sales on you, she just wants you to get the best car for you. Will definitely see her again on the next vehicle purchase.

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ycart1108

May 7, 2016

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Can't say enough about my experience at Frankfort Toyota, Greg went above and beyond to help us. Kudos to Bill as well super nice person! Thanks Frankfort Toyota!!!

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Taylor22

May 7, 2016

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Not only did I get the car I wanted, but the sales team at Toyota Franfort were incredibly helpful!! Sarah Mahmoud was an amazing sales agent she was also very patient with me and answered all of my questions and walked me through how to use all the new features on my vehicle. I feel like I can trust them to say what they will do , and follow through. You can't find that at many dealerships!!!

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Steven79

May 7, 2016

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Sarah was very helpful. She made sure I got what I wanted for the price I was comfortable with.I didn't feel rushed, I felt very confident in the choice I made. She was knowledgeable of the car options. I would refer a friend or family member to Sarah. Great service

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Melinda

May 2, 2016

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Sarah has the knowledge of vehicles and professionalism that is to be envied! She knows her facts about vehicles and works for her customers. Being in the sales industry myself, I can be quite selective on who I purchase a vehicle from and Sarah has been there every step of the way!

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Haddix33

May 2, 2016

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Was looking for Toyota 4Runner Sarah found it for me the next day she was very very knowledgeable about the 4Runner a very good experience

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shelbykcj

Apr 30, 2016

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Dealership and salesman were great! Nothing was misleading - worked with us on everything. Decided to get the extended warranty and exterior/interior stain treatment - hope that it's as good as they recommended. We would definitely recommend Frankfort Toyota and Jimmy Williams to anyone!

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JRT/Doxiemom

Apr 30, 2016

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Frankfort Toyota had the friendliest people I've ever encountered. I don't think we have ever made a deal so fast, and Chris Stewart was so helpful and informative. Thank you Frankfort Toyota I LOVE my Prius!

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Maddiebake

Apr 30, 2016

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I bought an 07 Corolla from Chris Stewart at Frankfort Toyota. Since this was my first car buying experience, he made sure everything was explained thoroughly for me to understand and was a joy to work with him!

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Thomas

Apr 30, 2016

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Jimmy Williams was very knowledgable and informative in the whole car buying experience.I would recommend him to anyone looking to buy a Toyota. Great overall experience.

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Camry owner

Apr 30, 2016

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Great experience purchasing a Camry. Wouldn't buy from anyone but Jimmy Williams. He was easy to work with and made the experience fun. I highly recommend Frankfort Toyota.

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Adam4165

Apr 29, 2016

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I had a great experience buying my car from these guys. Very honest and not too pushy. I would highly recommend Frankfort Toyota and Steve Tewell.

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George

Apr 28, 2016

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Nathan didn't pressure me at all. He made seem easy. Nathan was very professional and that made the purchase process painless. Most people have at least one terrible experience buying automobiles. I would buy from Frankfort Toyota again.

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KimMurray

Apr 26, 2016

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Frankfort Toyota is a top notch dealer to work with. Greg Woods was wonderful. We will buy from them again over other out of town dealers we have used in the past.

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sfrisone

Apr 22, 2016

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We were looking for a second vehicle and Billy was gracious enough to find the vehicle we were looking for. Greg did all of our paperwork and got information from my husband and I so that we wouldn't have to come into the dealership and spend a Saturday there. Dana had all of our paperwork drawn up for us to sign. It was quick and easy and painless for our first time car buying experience.

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Tom Rice

Apr 22, 2016

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Bill Spillman was great. He answered all questions we had as we bought a new Corolla. He was very helpful and knowledgeable about every Corolla that we asked to see.

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Anitat

Apr 21, 2016

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Greg answered each and every question my husband and I had for him over a couple of weeks. The day we actually went in to buy our new Highlander, Greg was professional, friendly and efficient. Loved working with him.

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salahshakir

Apr 21, 2016

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This is my third car I bought from Greg Woods. He is easy to work with and provide the best advice. I b ought Rave4 2016 and very happy with the choice. Thanks Greg.

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TundraGuy

Apr 11, 2016

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Purchased a 15 Toyota Tundra! Got a great deal and great service! No hassle buying. Could not have asked for it to go any smoother!

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KT

Apr 8, 2016

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Greg Woods is just the most awesome guy- This is the 2nd car I have bought from him and the 3rd car from Frankfort Toyota. ALL of the staff are courteous and knowledgeable, but I really LOVE working with Greg- he is ALWAYS there if I have ANY questions or concerns...This dealership and Greg go above and beyond to make buying a vehicle easy as 1, 2, 3 - I was there to get my 2014 Prius serviced and ended up buying a new 2016 SCION IM and I LOVE it!!!!!! : D Thanks Frankfort Toyota and thanks GREG WOODS- you ROCK!!!! I have and will continue to recommend you guys to EVERYONE that is shopping for a car!

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Josh Wethington

Apr 6, 2016

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I was in the market for a new car and I work at Toyota so I believe in supporting were I work. I went to Frankfort Toyota because I have always heard allot of great things about them. When I arrived I was greeted by Chris Stewart ( Best car salesman ever) I told Chris what I was looking for and he took me out on the lot to show me a few different options. Once I found the car I was looking for ( great selection by the way) I took it for a test drive. While I was out Chris got everything ready to go for me, and by the time I got back I knew this was the car I wanted it was as easy as signing a few papers papers. Chris didn't try to force me into a more expensive vehicle or have me look at anything I wasn't interested in. It was truly a no hassle experience and very easy. Once I signed the on site service center had my new 2016 Toyota Camry washed and detailed inside and out in less than an hour while I went and grabbed something to eat. Everyone there was polite, very knowledgeable about what they were doing and treated me like family. I couldn't have asked for a better car buying experience. Frankfort Toyota's team make it all as easy as 1,2,3 congratulations on your new car. In and out in about 3 hours and I love my new car.

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MARY

Apr 5, 2016

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I was very pleased with Toyota of Frankfort and the deal they gave me.I would highly recommend them to anyone that shopping for a good car.

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JackieLynch

Apr 2, 2016

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This screen will not let me add a title! IT requires it but it won't let me add it! I had a great experience with your dealership, as a result of Sarah Mahmoud's excellent service to me. I made a new friend! She greeted me at the door and said she would take care of all my questions and needs. I told her this was the first car I have bought in 10 years, and that one was also a Toyota, a Camry that I drove off the lot with 7 miles on it. The Avalon I bought last week had only 5 miles on it. It's exciting to get one this new! They built my Avalon on Monday and had it at the dealership for me on Wednesday morning. I love it. It is so much fun to drive, I invent excuses to run errands so I can drive it more often. I would certainly recommend to anyone who wanted a quality car to contact the Toyota dealership, and ask for Sarah, specifically, for a great experience!

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Lexus2013

Mar 30, 2016

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Sarah Mahmond was very knowledgeable she knew her business She said she would find us a car We were looking for a Lexus ES 350 She found the car in two weeks all options and color thank you Sarah for your time and effort

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tjbailey

Mar 30, 2016

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Chris was very helpful and knowledgeable and provided excellent service. He went above and beyond to help us with the purchase of our new Highlander. Thank you Chris!

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CR2016camry

Mar 30, 2016

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Greg Woods is an excellent sales person he worked really hard to get me the car I wanted and in the price range I could afford.

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jlopsata

Mar 28, 2016

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Chris provided me with excellent service and is extremely knowledgable with features and options on different cars. He has always been polite and patient with me when purchasing a car.

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VMSslp

Mar 27, 2016

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Thank you Chris Stewart. In the market for a new car for my college bound daughter. Chris was very informative about safety features and ease of handling. No sales pressure just provided me great information so I can make a solid decision. Thanks Chris. I'll be back!

JC

janets camry

Mar 25, 2016

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greg woods went above and beyond best experience yet, no pressure able to answer any questions, didn't have car we wanted in stock once the deal was done went and got the car we wanted, awesome

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Olena Redmon

Mar 25, 2016

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I would like to say how wonderful Bill Spillman, the salesman that worked so very hard for me is.He was the most patient, easy going and most of all knowledgeable salesperson I have even worked with, I am a very detailed, very "take my time" person, which is not so favorable to some, but Mr. Spillman never once was anything but GREAT!!!! I came into the dealership to look at cars , my sister was with me and as it turned out my sister, my neice, and myself all bought 2016 RAV 4s. from Mr. Spillman. What a treasured representative you have in this Gentleman. I will recommend him very highly. I am very excited with my new vehicle. thank you, Olena Redmon

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Gregory "DUKE" Carter

Mar 25, 2016

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Greg has been a great salesman. He took care of everything for us all we had to do was sign the paper. Will definitely use Toyota of Frankfort, & Greg again!!

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Chase Conner

Mar 25, 2016

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When I visited Toyota I was looking at finding a deal that would be affordable for me. I had to find something that could get from work to school and vice versa. Skeet Tuttle at Frankfort Toyota took great care of me and got me in a really nice vehicle that I could afford. If you go to Frankfort Toyota I reccomend you go and see Skeet.

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Happyfacehall

Mar 25, 2016

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Great people to work with very helpful. They worked with me on getting the right car that I wanted and also a great price. I would recommend to a friend.

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From northern Ky

Mar 24, 2016

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I found this truck on the internet contacted Frankford Toyota, I as put in contact with Greg Woods, I h had a few questions he answered quickly. He set up the appointment, no waiting. Greg was very professional. No high pressure, one thing I liked I didn't have to have a lot of other people involved. Greg took the time to get all his questions a answered before I got there. The process took very little time. I will go back to Frankford Toyota again and ask for Greg Woods. The drive to Frankford Toyota from Northern Ky was well worth it. I am telling my friends if they are looking a car or truck see Greg.

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jenmc11

Mar 22, 2016

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This by far was the the best experience buying a car for me. No pressure at all. All of my concerns and questions were listened to and answered. Jimmy Williams and Dana Arnold are hands down, the best. I will now by another Toyota anywhere else. Thank you guys for everything. I love my CamryJennifer McDonald

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rodgerskt1

Mar 22, 2016

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I had a nice sales visit. Nathan was very helpfull. Felt no pressure to buy a new truck. Found one fast and got it for me. I love my truck.

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Sean84326

Mar 16, 2016

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Jimmy Williams was the best Sales person I have ever worked with. Easy going, no pressure, no hassle and good conversation. Me and my wife love our new 2016 Toyota Camry XLE!!

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happycamper

Mar 13, 2016

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Chris Stewart did an amazing job!! I will recommend Frankfort Toyota to anyone that wants to buy a Toyota. I can't say enough good things about my experience. Thank you Chris.

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Right for me

Mar 12, 2016

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I had a very pleasant experience dealing with Nathan Prather as my sales rep. He was very pleasant, not pushy, professional, and knowledgeable. I highly recommend Nathan to anyone shopping for a new or used vehicle. Everyone at the dealership was helpful and courteous!

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Kathy

Mar 12, 2016

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I am very happy with my experience with Frankfort Toyota especially with Chris Stewart the sales associated who assisted me. It was so nice to be helped, have all my questions answered and to never once feel pressured.

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southkygal

Mar 12, 2016

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this was the simplest, smoothest, buying transition i have ever experienced while buying a car. I've owned 7 new cars in my lifetime and Frankfort toyota was by far the best dealership I have EVER dealt with. The buying process started about 4 days before me actually taking possession of the vehicle, with phone conversations. I then had a family member that lives in Frankfort visit the dealership, speak with my salesperson (Sarah Mahmoub) and make them an offer on the vehicle i was interested in. They accepted my offer and sent me an on line credit application to complete, and then receive pre approval of my car loan. I then went to Frankfort Toyota 3 days later, was met at the front door by Sarah, went in the building , was introduced to everyone, toured the facility, was taken to my vehicle in a private area in the back of the dealership, had a thorough tutorial explaining all the "bells & whistles" of the 4 runner, drove it, was taken back to Sarah's station, and then was signing my paperwork without any complications'. Love my vehicle, Loved my experience with the purchase. The BEST!

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corollaB

Mar 10, 2016

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I just bought my third car from Frankfort Toyota. Bill Spillman, "Elvis" Scott Davis and Bill Gaines were very nice and answered all of my questions (I had many). I would highly recommend Frankfort Toyota to all of my friends.

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Jessica.Faulhaber

Mar 9, 2016

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I took my 2012 Corolla in to get an oil changed and while I waited, I wanted to see what it would take to get an SUV. Expecting to leave in the same car I showed up in, I went through the process with Greg Woods and he was amazing. He wasn't pushy like most salesmen and he actually worked with me to get me the best deal. Before I knew it, I was driving off the lot in a brand new 2016 Rav4 and I couldn't be more pleased! Thanks again Greg!

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gjs

Mar 8, 2016

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Jimmy Williams was excellent. He was able to met all expectations and was a pleasure to work with. I would highly recommend Frankfort Toyota. Thanks!

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Bodean86

Mar 7, 2016

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There is a reason why I have bought three vehicles from this dealership and this is where I will continue to purchase many more! Best customer service!

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Rblackford0308

Mar 7, 2016

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Had a wreck, and once it was time to get me another car they had everything ready for me and knew my budget and what I wanted and expected yet again with the new car! Great fast service, friendly people and I could not gxbd went to a better place!

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Cardinal09

Mar 5, 2016

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We drove from Louisville to purchase a 2014 Camry that we found online. We worked with Sarah, she was such great help. There were four of us throwing questions at her from every angle and she handles herself with grace. She helped us get a great deal. I will definitely buy from her again. When you come go to Frankfort of Toyota be sure.to ask for Sarah M.

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Jroc69

Mar 5, 2016

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Sarah was outstanding.Her customer service and attitude was out of this world.She treated us like family.her knowledge of the car was exceptional . We also love the fact that she took the time to make sure we knew everything about the car before we left , she also sync our phones to the Bluetooth !!! It was the best car buying experience . She even switched out our front license plate in the rain !!!

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Tiger21

Mar 2, 2016

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Went car shopping and met David Burnside at Frankfort Toyota. With the selection and prices it's worth the drive from Louisville. Highly recommend David and Frankfort Toyota.

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mredman20

Mar 2, 2016

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The sales Representatives are extremely helpful at Frankfort Toyota. Sarah, was the most helpful and friendly Sales Representative I have ever worked with at a dealership. She was willing to listen to my concerns and do everything to help me during my car buy experience. She made it a great experience and even followed up throughout the process. I would recommend this dealership to anyone who wants a new vehicle.

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Mountain man 73

Mar 1, 2016

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I was treated with the utmost respect all thru the process of purchasing a new automobile. The salesman was fantastic, gave honest answers to a couple loaded questions, put me totally at ease with the transaction.

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Christine 123

Mar 1, 2016

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Daughter needed a third row seats so I as her mother called to see if they could help us find something for her and told David the price I was looking for

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Satisfiedcustomer22916

Mar 1, 2016

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I have a very good experience visiting Frankfort Toyota.I stopped by to look and see what this dealership has, I met this nice consultant who made my visit very pleasant, she took me on a tour, she answered all my questions and gave me new ideas and let me know what I need to be able to buy a car

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lovemesometoyota

Mar 1, 2016

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Recently I contacted Toyota of Frankfort about purchasing a used vehicle. The selection was outstanding, and the quality was truly present; however I will have to say that communication was the key! David Burnside and the team kept to their promises of sending me vehicles within my price range for selection. I would recommend this dealership to all my friends and family.

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Mary had a Little Lamb

Feb 29, 2016

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Bill Spillman was my salesperson.We are looking at a couple of different kinds.Hopefully we will find the one we need.Thanks

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Jpscamry

Feb 29, 2016

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Recently bought from Sarah and she made the whole thing seamless. Couldn't have asked for better service. Will definitely be going back in the future m.

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BigDev

Feb 29, 2016

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Everything from sales to website is very informative. I was pleased to meet salesman Bill Spillman he was very helpful. Looking forward to coming back .

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Ruthie and Tony

Feb 29, 2016

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The Frankfort Toyota dealership and especially Josh Bruce was an excellent experience. Josh was very helpful to us in choosing a vehicle and ensuring that our needs were met. Due to unforeseen circumstances, this was the second vehicle in three months that we had to purchase. Josh went above and beyond to help us. Dana was also so helpful in handling our financing and having good communication with us during the process. I would not hesitate to recommend Josh and Frankfort Toyota for all future vehicle purchases.

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GN58

Feb 28, 2016

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I am very impressed with all aspects of Frankfort Toyota. David Burnside is very knowledgeable and professional. They have a wonderful selection of vehicles whether you are looking for a new or used car. Nice prices too.

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Greg&Marilyn

Feb 26, 2016

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Experience was great. Very patient with us and accommodating. Greg worked out the numbers on the options and did so very efficiently. They searched for the vehicle we wanted and deliverers

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col

Feb 26, 2016

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Have bought two vehicles from Frankfort Toyota; one from Eric Potter. And get nearly all service done there, even though it's over 80 miles round trip (and other Toyota dealers are closer), because Frankfort Toyota is so good to deal with. Eric has been able to answer various questions as I've asked them, and he's shown me the forthcoming models, as I look toward my next purchase. All with no push or pressure. I fully expect to purchase my next vehicle from Frankfort Toyota and Eric Potter.

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Barbara

Feb 26, 2016

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Our experience was ABSOLUTELY great! Eric Potter was so easy to work with! I would recommend Eric and this dealership anytime - they are head and shoulders above the rest!

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Dennis

Feb 25, 2016

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Greg was very patient with us as we made our purchase decision. From extensive on-line research, we came in knowing which vehicle we were interested in.He never pushed, gave us our space, and answered every question.Would certainly recommend Greg to a friend looking for a Toyota. This was NOT the closest Toyota dealership to our home, but certainly was the most professional.

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#Frankforttoyotarocks

Feb 24, 2016

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I purchased a new Camry SE from Nathan Prater , love love love the car !! My experience with him was very awesome and most importantly there's no pressure ! I wish every vehicle purchasing experience was as pleasant as mine at Frankfort Toyota . Thanks Nathan , I'll be back !!! #Frankforttoyotarocks

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thancutler

Feb 24, 2016

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The staff were very nice. Apparently, the employees no longer have to wear ties. That does seem to contribute to a more casual atmosphere, and probably makes customers less nervous. Chris Stewart didn't try to "sell" a car to me. I asked most of the questions, and he provided helpful information about the car. He even filled the gas tank before I left. The paperwork process took longer than I expected, but that was in large part because I had to wait for another customer to finish their financing process with Dana Arnold. Chris Napier and Steve Tewell talked with me while I waited, though. So far I am very happy with the car I bought.

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Woody21

Feb 24, 2016

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I (son) was buying my mom's vehicle from her and my mom was purchasing a new Prius. After some test driving and some keen work from Steve Tewell, my mom decided on a brand new Prius C. I was a co-signer to the deal because I was putting the down payment on the vehicle. This was my way of buying the Camry from my mom. Steve was great with the fine details and even found us a $750 deduction on the brand new vehicle because I was a college student! Dana Arnold was great with the finances and even came down a little on the extended warranty they offer. It was a great experience! My family of 4 now owns 4 Toyota vehicles and a Scion!

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leeann123

Feb 23, 2016

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David Burnside was able to put my family and I in a reliable vehicle today, he was amazing to work with and I highly recommend visiting him on your next purchase of a new or used car.

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LRWO30

Feb 22, 2016

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During my visit at Frankfort Toyota I spoke with David Burnside. I received all the information that I needed to make a decision about purchasing a vehicle. I would recommend David Burnside and Frankfort Toyota to anyone looking to purchase a vehicle.

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Buford Marshall

Feb 22, 2016

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Jimmy Williams was our salesperson. He was very knowledgeable about the vehicle and all of its assessories. Could not have asked for a better experience.

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General109

Feb 19, 2016

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Absolutely fabulous service, our sales consultant was wonderful. He was patient and he gave us all of the information we needed to purchase our vehicle.

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Mz.Vee

Feb 16, 2016

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Dave was very patient, upfront, and honset with me..just how i like my salesman...im excited about our future business deals. I'll see you again real soon.Veronica

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Andrew Livingston

Feb 15, 2016

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Best customer service. Will work with you and fight for you when you need it! No haggling! Go see Chris Stuart he will hook you up!

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Rwheeler

Feb 14, 2016

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Chris Stewart let me know the moment the Prius I was interested in got to the lot. I have him the payment options I wanted and he worked out the deal. This was the third car I and my wife have bought at Frankfort Toyota. Great dealer and service department.

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JennAllen

Feb 13, 2016

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We recieved top notch service from Bill in Sales and Dana in Finance. My husband is a TMMK member and we had a wonderful hassle-free buying experience. So nice to get a thorough explanation from a professional staff and still be in and out in under 3 hours. Thank you Bill and Dana!

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Brooks186

Feb 13, 2016

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They are very friendly and helpful with any situation. They will go out of their way to help you. Sarah has been a great help to me and my friends with our car purchases.

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CIson

Feb 13, 2016

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Sarah is absolutely wonderful! My husband and I have purchased two vehicles from Frankfort Toyota in the past six months and couldn't be more pleased. Sarah and Dana made everything super easy on us! If you are thinking of purchasing a new Toyota i strongly recommend Frankfort Toyota!

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Jdubjosh

Feb 13, 2016

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Wonderful service, very attentive to my needs and wants as well as being friendly and courteous the entirety of my time spent here (which is a lot of time!). Wouldn't choose another dealer!

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Usaftab1

Feb 12, 2016

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It was great experience at Toyota Frankfort. There courtesey and quick response to me was the thing that I like more.. Speecially Mr greg woods and Mr Chris made there all best to satisfied my all qquestions. I feel happy to had a great deal at Toyota frankfort.

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Sandy

Feb 8, 2016

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Best experience I have had buying a car. Very honest and up front. No hidden fees. Fair trade-in on my jeep. Jimmy Williams was very knowledgeable and made me feel important. He took his time answering all my questions and even training me on my new vehicle. I will recommend this dealership and Mr. Williams to my friends!

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KO_33

Feb 8, 2016

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David Burnside was my dealer and he was excellent! I would recommend the Frankfort dealership and David to everyone. I love my car and getting it through David at the Frankfort dealership was a quick and simple process.

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Toyotafrankfort

Feb 8, 2016

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We had the whole family there picking out a car. The sales man very friendly and courteous to everyone. We test drove many cars (all very clean). Went home to sleep on it ( even shopped around a little more but no comparison) went back and bought the car we test drove the the first day (glad it was still there)!Very friendly, courteous salesman! Clean cars, the whole experience was worth are trip there!

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satisfied customer

Feb 7, 2016

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Our purchase of a 2016 Rav4 from Frankfort Toyota was pleasant and professional. Our sales person, Greg Woods was outstanding to work with through the process and he exceeded our expectations in every way. We intend to purchase our next vehicle from Frankfort Toyota and hope to work with Greg Woods at that time. Excellent.

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Yasu

Feb 6, 2016

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It was an excellent service. I have a difficult of credit history because I have transferred to U.S only 1 month before. They warmly gave me a support! I really appreciate it. All transaction was smooth and perfect.

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Abrooke62

Feb 4, 2016

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I love the Kia Forte that I bought. And the sales people are hilarious. Makes my day. They worked with me on a price that I wanted to and I really appreciated that.

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buckeye

Feb 1, 2016

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My experience with Frankfort Toyota could not have been better. Steve Tewell was extremely efficient in every interaction we had..from initial contact to the delivery of my auto.

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ANew_204

Jan 31, 2016

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Sarah is not only attentive & helpful but she honestly shows genuine interest in assisting her customers. Whether they're friends, family, referrals she treats everyone with the respect they deserve and I'd feel comfortable sending anyone in my family or my friends to her. I see her hashtag #Justaskforsarah across my Facebook & Instagram time to time. When I'm in the market again I will definitely be going to see her.

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Peg's Jeep

Jan 31, 2016

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The staff at Frankfort Toyota are fantastic. My father in law called about 4x4s for me. He spoke to Greg Woods and set an appointment for us to come look at what he had. My car had just quit running and I needed something quickly. Greg worked everything out on the Jeep I bought and Bill in finance got a better rate than I thought I could get. I recommend these guys completely.

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Avalon Belle

Jan 30, 2016

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I have just purchased my third Toyota. My last car was an Avalon that I loved! I wanted to replace it with a newer model with a few more bells and whistles. So of course I went to Toyota of Frankfort where I have always received excellent service. Steve Tewell was the salesman that greeted me at the door. With a no-pressure approach, that Steve used, it was easy to decide which Avalon model was right for me.

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Ravguy

Jan 30, 2016

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I worked with Jimmy Williams and he was low pressure and helped me pick out a great RAV4. I highly recommend Jimmy and Frankfort Toyota.

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FW Durham

Jan 29, 2016

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I worked with Bill Spillman.I had a great experience.I got my truck that I have been wanting for a long time.Bill knew what I was wanting.I would recommend this dealership to anyone.

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Susan

Jan 28, 2016

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I've been buying Toyota's from Frankfort Toyota since it was Glenn Toyota. Greg has sold me 2 and I've had nothing but great experiences. I've searched online, called Greg and told him the Toyota I wanted. He had it ready and I was in and out in 1 hour! No dealership can beat that! I would recommend Greg Woods and Frankfort Toyota to everyone.

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Satisfied

Jan 28, 2016

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Great experience, knowledgeable, low key, and great price. I would recommend Greg Woods and Frankfort Toyota to anyone interested in a vehicle. I also like the small town atmosphere.

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flash88

Jan 27, 2016

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I will recommend this dealership to anyone looking for a vehicle. Sarah was very helpful and knowledgeable. She didn't pressure me into anything I wasn't comfortable with and she was very patient.

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Lovely72

Jan 27, 2016

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I went to Frankfort Toyota to look at and talk about a couple of vehicles. My sales person, Sarah Mahmoud was very friendly. She was knowledgeable about the vehicles(camery &tacoma) we were interested in. Even though we were just looking and comparing she treated us as if we were signing for them today. I will definitely be referring anyone i know to Frankfort Toyota and Sarah Mahmoud.

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pickycustomer#1

Jan 27, 2016

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I would definitely recommend Sarah Mahmoud for personalized assistance in finding a vehicle that suits your family's needs, style, and budget! 110% effort always!

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ptolson

Jan 27, 2016

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I love the new 2016 RAV4. In addition to some enhanced structural changes on the front end, there are many new hi-tech safety features. Love the milli-wave radar that makes cruise control braking & acceleration automatic. I also like the lane departure assist feature & auto-dimming headlamps, not to mention the cameras all around to keep me safe.I especially appreciated my salesman, Steve Tewell who taught me how to use all these new gadgets. He was knowledgeable without being cocky. In just a short time, Steve turned me into a hi-tech Granny & had me on the road!

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KS2016

Jan 26, 2016

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I was so pleased with my experience at Frankfort Toyota. Steve Tewell was such a wonderful salesmen! He took the time to explain things, and answered any questions I had.

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Miner99

Jan 26, 2016

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I had a very positive experience at the dealership. The staff was helpful and knowledgeable. My questions were answered. If I didn't have to give them money for the car it would have been perfect. All joking aside it was a great place to buy a car.

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Onant

Jan 26, 2016

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Great service and salesmen. Really worked hard for what I wanted. Got everything done in a timely manor. Love that they give service reminder calls. Overall a great expeirence!

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BlueWynd

Jan 26, 2016

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Frankfort Toyota and David Burnside are great! He is doing everything he can to help me get out of my previous car (which I am upside down on) into a brand new Toyota. They really have the best deals around and truly care about their customers.

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TJM

Jan 24, 2016

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I'm impressed with Frankfort Toyota and David Burnside. David is very knowledgeable and professional. I recommend This dealership and David Burnside. Ask for David and tell him TJ sent you.

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Baloo1992!

Jan 24, 2016

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I highly recommend Frankfort Toyota and Chris Stewart! Very professional and Chris went out of his way to be very helpful. Best car buying experience. Thank you Chris!

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woodford2

Jan 22, 2016

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My experience at Frankfort Toyota was a pleasant one. I had the privilege of working with Chris to purchase a 2016 Camry LE. He was very knowledgeable and made the process of deciding which vehicle best fit my needs easy.

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cbertram

Jan 19, 2016

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Since I've had good experiences with Toyota, I had decided that I wanted to purchase a 2016 RAV4. I had already taken a test drive at a Toyota dealership in Lexington and wanted to check out Frankfort Toyota because of a very positive experience I had previously with service technician William Smith. I arrived at the Frankfort dealership and was greeted and helped by Ben Thompson. He was extremely knowledgable about the RAV4 and was helpful during the test drive-fully explaining the features of the vehicle. I had a good feeling about the dealership and decided to purchase the vehicle there. The process was very smooth, fast, and fair with Ben answering all my questions. When I picked up the vehicle, Ben spent quite a bit of time going over all the features and helped set up the bluetooth. I wanted an accessory that had to be ordered and Ben went beyond my expectations by delivering the accessory to me when it arrived.

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Dmckenzie

Jan 18, 2016

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Went to Frankfort Toyota and spoke with David Burnside. He's making the process of finding a car to fit my needs a pleasant one. Will recommend him.

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lrhack2430

Jan 14, 2016

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Josh Bruce did a great job in helping me find the Camry that I wanted. If I ever need to buy another car, I will look for him! Love Frankfort Toyota!

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Ash5068

Jan 13, 2016

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The staff here was very friendly and helpful I would recommend them to anyone looking for a new car! Nathan was cery nice and a pleasure to buy a new car from.

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Jarvis1130

Jan 13, 2016

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We have purchased three vehicles from Frankfort Toyota with the help of Chris Stewart. Each time, he has been more than accommodating to find the right vehicle to fit our family needs and budget. He has gone out of his way to ensure we are not only satisfied, but thrilled with our purchases. I highly recommend both Chris Stewart and Frankfort Toyota to all my family and friends.

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Madkour1111

Jan 11, 2016

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I visited your dealership and I a very warm experience with Sarah. I will tell my friends about your good people. Keep doing the good work.

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Tarahc11

Jan 11, 2016

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Had two very good car buying experiences! I would definitely recommend this dealership to all of my friends. My husband and I will come back to Frankfort Toyota everytime for our buying needs. They always take care of us!

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Chris Cottongim

Jan 11, 2016

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This is the best experience I've ever had buying a car. Top notch professional Staff! I would highly recommend going there. The prices are great and there is no hassle.

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Rav4,Happy2015

Jan 10, 2016

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Bill showed us the car we were looking for. He did not hassle us. It was the best vehicle trade we have ever made. We haven't gone back for service yet. We believe it will be as great as the sales department is!!

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tom1948

Jan 6, 2016

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My sales rep was Skeet Tuttle and i am here to tell you if you want a sales experience that is fun,educating and totally hassle free then go see Skeet the complete professional sales rep.

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Wade7008

Jan 4, 2016

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I had an amazing experience dealing with Frankfort Toyota. Greg Woods was my sales rep, helping me through all the decision making around the new models.

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Mitta122

Jan 4, 2016

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I am completely satisfied with the care I received. Greg Woods is a wonderful person to deal with. He is extremely knowledgeable & tries his best to work with your needs, & he does this without being pushy, he doesn't try to talk you into anything you don't want. He listens to what the customer is looking for & interested in. I have bought 3 vehicles from Greg & actually enjoy the process, previously I had bad experiences with other sales persons at another dealership & had only had 4 vehicles in over 20 years & 2 came from friends because I didn't want to deal wit pushy sales people & end up with something I didn't want. Greg has made the experience much more relaxing & comfortable. I definitely would recommend him.

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kaysmith

Jan 2, 2016

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We had an incredible experience. Ben was kind and helped us get exactly what we wanted. He made the experience of buying a new vehicle stress and worry free. He met our needs in a vehicle without pushing us to overspend or to get things we didn't need. He sat with us and talked us through all of the buttons and new features in our vehicle and has been available to answer questions and help us even after our purchase. He is by far the best and nicest sales consultant I have ever worked with! Highly recommend Frankfort Toyota and Ben Thompson!

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Alex W

Dec 31, 2015

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I have been trying to find a particular RAV 4 for a long time. Greg Woods stayed in touch with me over our 4 month process. He finally found what I wanted and even delivered it to my door. Nobody had ever done that before.

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Michelle13

Dec 31, 2015

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Greg Woods was very helpful and friendly. He was also knowledgeable, trustworthy and experienced. He made us feel at ease with our car buying process and even helped me set up the blue tooth on my new vehicle.

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pl1347

Dec 31, 2015

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Everyone is super friendly here and I would most definitely recommend this place to any of my friends or family for buying a vehicle! So if you're in need of a vehicle, head on over there!

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Aaron

Dec 31, 2015

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Not only is Ben Thompson knowledgeable about the Toyota products, he has a genuine interest in helping his customers. He is trustworthy and goes above and beyond to help his customers. If you're looking at a Toyota- Ben T is your guy!

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Vyscott

Dec 31, 2015

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Even though we weren't ready to purchase, we were treated with respect and care. In our search for the most dependable, fuel efficient vehicle for future purchase, we know for certain that we will definitely be buying here. Sarah Mahmoud was outstanding in her treatment of us, and her knowlege concerning any and all of our questions.

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Alita09

Dec 28, 2015

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This dealership is amazing! I found the car I wanted and within two days I was driving home in that car. I paid the price I wanted to pay and there was absolutely no "hard sale." I felt so comfortable that I forgot I was in a dealer showroom.

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Jlovely

Dec 28, 2015

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Frankfort Toyota surpassed my every expectation! Sarah kept me very informed on everything that was going on with my purchase. She worked very hard to earn my business and helped me with all my concerns. She was very knowledgeable and professional and I would reccomend her for anyone looking for a great deal that you can feel great about!

LM

Love my toyota's

Dec 28, 2015

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To find a dealership that is clear and truthful in determining the price of the car is hard to find. This dealership was easy to work with and the best experience I have had in many years.

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Raustin

Dec 27, 2015

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I went looking for new/used car. I met David Burnside who was helping me with the questions I had and what I needed to know about the cars I was looking at. I recommend David Burnside and Frankfort Toyota to everyone.

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Noel

Dec 26, 2015

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Saw end of year sale-Toyotathon. Salesman answered our question on email even though on Christmas Eve. Had another email first thing day after Christmas.

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cable51

Dec 26, 2015

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I had a very good experience at Frankfort Toyota. My salesman Bill Spillman was great. He was very patient and very nice. I love my car.

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SK

Dec 21, 2015

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We are extremely satisfied with the service. We got all our questions answered which was a big help while deciding the car. Great car for the price paid.Thanks for the great service!

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Jwallacebauer

Dec 19, 2015

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No pressure and very helpful! As soon as we got there someone was there to help us! They were very easy going and answered all my questions!

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Bturley

Dec 19, 2015

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Great experience overall. No pressure and they worked very hard to find the perfect car for me and in my price range. Everyone made me feel like I was their first priority.

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marivtur

Dec 19, 2015

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Our experience with Jimmy Williams at Frankfort Toyota was great. He was very considerate of our needs and didn't pressure us in any way.

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Belle24

Dec 18, 2015

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Bought RAV 4 in 2010, liked it so bought another one this year. Sales consultant, Jimmy Williams, was very friendly and helpful. Bill Gaines was also helpful and patient with us while we figured out what our financial payments would be. I would recommend Frankfort Toyota to anyone who is looking to buy a good car. Maintenance Dept. is also good. Everyone we have dealt with has been friendly and helpful.

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Deedi64

Dec 17, 2015

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Bought my 2013 Corolla from this dealership and loved it. Car was totaled when I hit a deer, so I went back to Frankfort Toyota. This time I dealt with Eric Potter and he was great! He was very friendly and helpful. He even came and got my new car from my work and took it back to Toyota to get the paint treatment. It was so helpful that I did not have to leave work and drive over there and get a ride back to work and then back to pick the car up. I will not hesitate to go back to this dealership when it's time to replace the 2016 Corolla!! And I have already recommended Eric to a friend who is looking for a new car.

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Walter

Dec 16, 2015

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My sales consultant, Eric Potter, was very helpful in the selection and final decision when buying my Highlander. He was very friendly, courteous and professional during and after the transaction. I would recommend to anyone contemplating buying or leasing a vehicle, to contact "Potter" at Frankfort Toyota. The Highlander was my fourth new-car purchase at that dealership and I've been very happy with all of them.

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kbcran2

Dec 16, 2015

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Steve Tewell made the car buying process extremely easy and pleasant! He far exceeded our expectations and provided us the needed information to drive away happy! We would highly recommend him and Frankfort Toyota!

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Metallic Dinosaur

Dec 15, 2015

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My wife and I were looking to trade in my old car for something a little more roomy for our growing family and we found what we wanted online. When we got up to the dealership it was kind of late in the day but everyone there took their time to help us and not once did we feel rushed. Everyone was very professional and knew their jobs. Chris Stewar was very courteous and professional and even stayed with me after hours so that I could take everything out of my old car. These guys are great and I would highly recommend buying from here to everyone I know. Keep up the great work guys.

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renee0419

Dec 15, 2015

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When we went in it wasn't like we had never met David before. He treated us like we were best of friends who have know each other forever. He got us a perfect deal on the car we wanted. Wonderful service and very nice people.

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abbykaymarie

Dec 14, 2015

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Steve Tewell made this experience very pleasant. Buying a car is a big deal, and he made sure we had all the information necessary before we made the decision!

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preacher

Dec 11, 2015

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Bill (salesman) and sales manager both were friendly and very professional. I got a pretty good price and really enjoy the Avalon. I would buy again there.

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Jsolace23

Dec 11, 2015

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Our salesman was very nice. We felt like he gave us the best deal that he could. I would recommend him to my friends and family.

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From Richmond

Dec 10, 2015

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This is our first time at Frankfort Toyota, and we were very pleased. We were met as soon as we arrived by Bill Spillman. After a test drive in the car of our choice, Bill, and Chris Napier, worked to get a deal we could be happy with. Down to earth, straightforward service. An overall good experience!

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Tony

Dec 10, 2015

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We can't say enough about our car buying experience with Steve Tewell. Very friendly and laid-back atmosphere. Love our Venza! We will definitely go back

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Gary64

Dec 8, 2015

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We have always deal with David Burnside when we lease a car. He gives us a great deal and works hard at staying in our price range. It is important to him that we leave there happy with our purchase .An we will come back to this dealership in the future.

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Meg4

Dec 4, 2015

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Everyone who I was in contact with was so friendly. Jimmy Williams really listened to what I wanted in a car, how much I wanted my payments to be, and thoughts on my trade-in.

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louhoo1234

Dec 1, 2015

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Very fast and friendly and done right, my service writer Beth Kaiser made my experience great. They are the only dealership I will use in frankfort.

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bing9910

Dec 1, 2015

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We leased a new Corolla from Greg Woods on Monday, November 23rd. It was an early Christmas gift for my parents. We live in Northern KY and handled everything online and did not have to come in until my parents were ready to pick out their favorite color and drive away in their Christmas present! Thank you Greg for helping give my family peace of mind, knowing my parents are now driving in a new Corolla that is under factory warranty, has roadside assistance, and maintenance care program. We will definitely see you again in 35 months. Please thank the Finance Dept for us as well. Everyone involved went above and beyond to make sure we felt like more than a number and our business was truly appreciated. I cannot say thank you enough for helping us give my parents the best Christmas gift ever :-)

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Hope

Dec 1, 2015

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The dealership was a nice, clean environment. Everyone we spoke with was very kind. Our particular sales person, Chris Stewart, was extremely easy to talk to and to work with when buying our new 2015 Rav 4. We traded in our 2011 Rav 4 which we had liked very much. However, our experience when we bought it in February of 2012 with Dry Ridge Toyota was less than satisfactory. Working with Frankfort Toyota was a much more pleasant experience.

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Allen

Dec 1, 2015

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This is the second car we have bought from Frankfort Toyota and we will definitely continue to use and recommend them in the future! The experience was great and the black Friday deal was outstanding.

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Mitch

Dec 1, 2015

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I heard about Toyotas limited time deal on their 2016 Camry. It was a deal I could not pass up. The sales consultants I worked with (Chris Stewart and Skeet Tuttle) made the whole experience worth while. They were quick to get me exactly what I wanted, and had me out there door driving my new Camry in essentially no time at all! Chris explained to me the many features on the car and even set up my phone and Bluetooth in no time at all. I would definitely recommend this dealership and sales consultants to any one of my friends or family because of their great service and prices.

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judytim

Dec 1, 2015

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This was our first time visiting Frankfort Toyota. We had the best experience! Chris was very hands on about his knowledge of the cars that he had on the lot. We only came to look but ended up buying a 2015 Rav 4. Chris took the time to give us an in depth lesson on all the features that our new car had. WOW! How many sales people do that? Love my new car! Thanks Chris!!!

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Dave

Nov 30, 2015

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I met Ben back in October and told him what I needed in and auto and he recommended a great car.He then explained leasing and buying options. Stress free, hassle free, fastest car purchase I have ever made. Thanks Ben

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Mjj1955

Nov 30, 2015

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I was greeted by a nice salesman Jimmy Williams. He listened to what I was looking for in a car. I will recommend Frankfort Toyota and Jimmy Williams to friends and family

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JVarble

Nov 30, 2015

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I met Ben Thompson at Frankfort Toyota about a year ago. He became my go to guy and who I would call with all my car buying questions and concerns. He is always patient and willing to help me. I now have an aunt who is in need of a new car and Ben has been great again to work with!

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Kygirl

Nov 30, 2015

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Bill Spillman is very knowledgable of the vehicles on the lot. I can for sure tell he has years of experience. Seems to be a real go getter. Recommend him to everyone.

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4Runnerowner

Nov 30, 2015

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I purchased a new 2016 Toyota 4Runner from Greg Woods at Frankfort Toyota and greatly enjoyed the experience. He was extremely helpful and generally made the buying process easy and stress free.

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MorganKelly1993

Nov 29, 2015

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Eric Potter was great. Will work exclusively with him in the future. He worked very hard to get us where we needed to be and didn't drag his feet. My husband really appreciated his dedication to our case.

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Charles Miller Patty Weaver

Nov 28, 2015

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We were treated with warm, southern hospitality and our salesperson, Eric Potter, was very professional and efficient. We were impressed by the friendly staff all along the way and the great personality of of Eric. We drove away in our beautiful new Camry, feeling confident, that we had a good company to rely on if any problems should arise.

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Lilli

Nov 28, 2015

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Greg found the truck we wanted and made the purchase so easy and pleasant. Thank you to Greg and we would certainly recommend you and would do repeat business with you. Lilli Allen

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Amy

Nov 28, 2015

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Impressed by the no pressure style at Frankfort Toyota. They asked to right questions to try to find the correct fit for my budget and my needs. I would recommend this dealership to anyone based on my positive experience.

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Humbled83

Nov 28, 2015

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I wanted to write a quick review about my experience at Frankfort Toyota. I recently had been in the market to buy one of the new Tacoma's, and since I work for Toyota I get a discount with a set price for what I pay. Since I knew it wouldn't necessarily matter which dealership I went to, I actually hadn't given it much thought. However, a friend from work told me about Frankfort Toyota, and also being a part of the Tacomaworld.com forums I had heard nothing but good things about their service. Needless to say, I thoroughly enjoyed my experience with this dealership. My salesperson, Steve Tewell, was incredibly friendly, down-to-earth, and knowledgeable. I think we spent more time talking about life then we did about the purchase of the vehicle. Even though I can't speak to how well of a deal you might be able to get at this dealership, I can speak to the incredible amount of professionalism and customer service that they exude. Highly recommended!-Jarrod

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Happy Tacoma Buyer

Nov 28, 2015

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I had nothing but friendly and honest help from Greg in purchasing my Tacoma. The usually stressful experience was enjoyable. The extra time he spent in making sure I got the deal I wanted was one step above what I was expecting. Thanks for all your help and I will be a repeat customer years from now.

LT

Lovin the Avalon

Nov 28, 2015

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Greg was outstanding to work with to get my new Avalon Hybrid. From the moment I walked into Frankfort Toyota the experience was top notch. After the close, Greg walked me through the features of the car. Top notch service and top notch sales person. Would highly recommend.

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masseyman1105

Nov 27, 2015

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My wife and I just purchased a 2016 Camry we were in and out in 2.5 hrs. Great people to deal with our salesman was very professional and knowledgeable one of the best car buying experiences we've had.

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Patricia Ralston

Nov 27, 2015

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They are like family to me.. They always take care of me... I couldn't ask for another dealership that look for my best interest...

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Kim

Nov 27, 2015

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We had been looking for a used Camry on Autotrader & found what we were looking for at Frankfort Toyota. After just a few short phone calls & emails, we had purchased our 2009 Camry. Worked with David Burnside & he did a great job for us. We live about 2 hours from Frankfort & wouldn't be able to get there for a few days so David offered to bring the car to us. The next day he delivered the car! Great people, great service! Thank you!

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Wandafay

Nov 26, 2015

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I have ever been treated so well by a salesman before! Josh Bruce's customer service skills are excellent. As a matter of fact, everyone was great. Josh saw to it that I got a car I would love. Everything he showed me was of the highest quality. I always dread buying a car, but I will gladly buy from Josh and this dealership again.

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Big Gene

Nov 26, 2015

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My trip to work with the folks at Toyota of Frankfort is always nice. I bought a Toyota 16 years ago and many folks remember me to this day which is impressive. This is a very professional outfit to work with. My salesman was friendly and attentive, but was not pushy at all. They attended to my needs and found me what I asked for. I wish I could have gotten a better price, but they did work with me some.

HW

Happy with Bill

Nov 26, 2015

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I bought my first Toyota on Monday after months of research. I scheduled an appointment with Sarah but she was busy with another customer upon arrival. I had the absolute pleasure to have another salesman, Bill Spillman, walk me through my most pleasant car shopping experience ever. I love the Rav4. He explained every detail to me, step by step, answered all my questions plus answered questions I didn't even have. One of the most pleasant people I've ever worked with on a financing issue. I honestly can't say if I sealed the deal because of the vechile or the salesman. Both are super special. Thanks Toyota, Thanks Bill.

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Elz

Nov 25, 2015

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We just bought a 2016 Highlander here. Our salesperson was Ben Thompson and we had a very pleasant buying experience. The car was on order and when it arrived (fast!) Ben was very patient and unhurried explaining all its features when we went to pick it up. This is the second car we have happily bought there and we also use and highly recommend their service department.

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Rnickels

Nov 25, 2015

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The overall experience was great! Went very smooth, I was in and out in no time, I will hopefully be buying from them again in the future

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pema

Nov 24, 2015

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It was great working with Steve who was highly recommended by one of my friends. We were here for our first new car and Steve was the perfect sales person for us. He was amiable and patient and answered all our questions with great understanding and knowledge. Great customer service and highly recommended for any buyer.

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MKME223

Nov 24, 2015

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This was my first time buying a new car and Skeet took EXCELLENT care of me! She really helped me make the decision based on my wants and needs for a vehicle. Finance was also helpful and easy to work with while making sure I understood every line of the process. If you love Toyota look no further then this dealership.

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Gina57

Nov 23, 2015

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Salesman Bill Spillman was standing outside, waiting for the next customer, and introduced himself as we got out of our vehicle. He was gracious and informative throughout the process and took his time explaining features of the cars. No pressure, just told us about the different options among autos and let us decide, even when we went from looking at new ones to buying a certified pre-owned vehicle.

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GoldGuy

Nov 23, 2015

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The overall service afforded us from Josh was most excellent! This is comprised of his initial greeting from when we got out of our car, to showing us 2015 and 2016 Camry's we were interested in, dis- cussing the differences among SE, XSE, and XLE as we toured, 18 in. versus 17 in. wheels, grills, 4 and 6 cylinder and our preference in vehicle colors.Josh's easiness of character were very noticeable and at no time was giving us a sales ' PITCH!', or 'pressure!' We will be giving family and/or friends our recommendation to visit Frankfort Toyota Scion!

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Bill Smith

Nov 23, 2015

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David Burnside is an excellent salesman. He really thought about what we wanted and needed. He's not afraid to tell you how it is. Go to Frankfort Toyota and ask for David for a good experience.

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lark206

Nov 23, 2015

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Great experience, Bill Spillman treated me with respect made my buying experience a great one. He explained every option and made sure I understood how the options opetated.

PC

Pam's Camry

Nov 22, 2015

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This is the second Toyota I have purchased from Chris Stewart at Frankfort Toyota. He is always a pleasure to do business. His professionalism is impeccable!

SJ

Stamper, John

Nov 21, 2015

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The sales department was wonderful. Greg Woods did a spectacular job. He was very patient with us. I would recommend this dealership to anyone looking to buy a car. I will be sure to go there for all my car needs from now on.

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Paula

Nov 21, 2015

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Josh was a very sweet young man who was very knowledgeable and helpful to me. I didn't feel pressure and, as a senior citizen, his kindness and respect were important to me. I would recommend Josh to anyone buying a car at Toyota. All the personnel at Toyota, with whom I had direct contact during the entire process, were very nice. It is also one of the best places to wait when having anything done to your car.

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Toyotajunkie

Nov 20, 2015

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Had one of the best, IF not the best, experience in buying a new car ever! David Burnside was excellent to work with and went out of his way to ensure that we got the car we wanted. Bill Gaines was wonderful with the paperwork ... getting us in and out quickly

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hawkti62

Nov 20, 2015

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Chris was the most professional sales guy I've ever dealt with. Fast and easy to work with. Did I mention fast? Look for your next Toyota here first.

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awhurt14

Nov 19, 2015

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I had a great experience at Frankfort Toyota. I knew the exact car I was interested in and Chris helped make the sale as smooth as possible. They were friendly and had everything ready to go in just a couple of hours. I was very pleased with how easy the transition was to my new car and Chris helped me get everything set up. I feel like I got the best deal from the entire area I search around in the southeast.

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Carolp

Nov 19, 2015

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Came in to just look, but it didn't take long to find just what I wanted and make the purchase. Chris Stewart was excellent salesman!

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416Rigby

Nov 19, 2015

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I dreaded buying a new (to me) vehicle. I needed to trade in my larger car for something more fuel efficient, but didn't want to sacrifice the "bells and whistles" I had with my Buick. I'd met Sarah two years ago, but didn't find what I was looking for then. Still, I remembered her as being genuinely concerned about my needs at the time and finding just the right car to meet those needs. I returned to Frankfort Toyota and asked specifically for Sarah. She was just as gracious, attentive, and efficient as I remembered her to be. Being a "hands-on" learner, I had her walk me through all the features of my Rav4 and found her to be extremely knowledgeable and patient as I learned. When it comes time to purchase another vehicle, my family and I will go straight to Sarah. She has earned our respect, our trust, and our gratitude.

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Malebolges

Nov 18, 2015

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We just bought a Rav4 from this dealership and we are impressed with the great service and professionalism.Thank you and keep the hard work

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Nikedrew

Nov 18, 2015

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This is the second vehicle we've bought from Sarah and we wouldn't buy anywhere else now. Sarah is very educated and it was an all around a great experience buying, again!

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Tire guy

Nov 17, 2015

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I stopped by the dealership to look at a truck I knew I wasn't going to buy, but it was a cool color and I wanted to see a 2016 Tacoma up close. Josh greeted me while I was looking at that truck, and we chatted a bit. I told him I wasn't going to buy because they didn't have the specific truck I wanted. He asked what I was looking for, and I told him. He smiled and said, "We've got that truck in the back, it's just not in inventory yet." Needless to say, I ended up on a test drive that afternoon, and drove home in the truck that night. Working with Josh was great, he was knowledgeable and wasn't pushy. Everyone else at the dealership was personable as well. I hadn't planned to buy that day, but they made it very easy, and I got just what I wanted!

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jham3

Nov 17, 2015

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My experience was very quick and easy, pretty much had the deal done before I even showed up. Very quick responses via email with my sales consultant Ben Thompson. Very noligable about products and features. Highly Recommended

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Ray Richardson

Nov 17, 2015

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Had a great experience working with Jimmy Williams. He provided the information that I needed and did not pressure me to buy right then. When I purchase next month I will work with Jimmy at Frankfort Toyota.

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Joe

Nov 16, 2015

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Straight forward transaction. Most of it was done texting without me being at the dealership. I even send a copy of my id electronically so they wouldn't keep me there long. They prepared all my needed paperwork. I needed to put my autograph on some papers. They gave me a full tank of gas and sent me home. Steve offered to bring a missing item all the way to my house! Talking about friendly people!

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Ron

Nov 16, 2015

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I was treated with the utmost courtesy by a knowledgeable and courteous staff in all the departments. I would most definitely recommend Frankfort Toyota to anyone looking to purchase a new or used vehicle.

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Catnik1

Nov 9, 2015

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This weekend I purchased my 2nd new Vehicle from Toyota of Frankfort. I hate the process of buying a new car...the haggling over prices, negotiating interest rates and saying no repeatedly to all the "extras". This visit was much different. I completed my crdit application online after viewing the inventory and received a response within minutes from the dealership. I emailed my 1st choice vehicle and gave an estimated time for my arrival the next morning. When I arrived, the vehicle was sitting in the front lot and so was Nathan Prather. We looked at the vehicle, took a test drive and 2.5 hours after pulling into the lot I drove away in my new Rav4.Wonderful experience! Since Toyota vehicles have a long life, I'm not sure when I'll need another vehicle, but I do know where I'll be buying it!

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Amandasturg

Nov 9, 2015

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Toyota of Frankfort was easy to deal with and worked with me on finding the exact truck I wanted. Everyone in the office was incredibly helpful and knowledgable. My sales man, Jimmy Williams was very kind and helpful in finding a truck that would suit my needs and be affordable for me.

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keith1213

Nov 8, 2015

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did my research on line to find the color I was looking for on a Rav4. Frankfort Toyota happened to have that color on a rav4 XLE. After stopping by to check it out and make it sure it was still available, I met Steve Tewell who let me test drive and decide this was the vehicle I wanted. We returned to the dealership to finalize all the paperwork, This is where I was amazed. Steve got and the necessary papers together to show the bottom line. There was no haggling over any of the cost. Bill Gaines, the financial mgr.,had all papers laid out in order for me to sign one after the other. I haven't ever had any transaction move as smoothly and efficiently as this purchase. Both gentlemen were courteous and professional at all times. I would highly recommend to anyone that is looking a car purchase to come here first, even if its out of your way. The treatment I received will make return for any car purchases. My thanks to this dealership, Frankfort Toyota.

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spandan17

Nov 4, 2015

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Greg Woods at Frankfurt Toyota was very helpful and patient while I took my time to make the decision. Not only did he make me feel comfortable but also made sure I had enough time to make my decisions. Thoroughly enjoyed buying my first new car experience (although I was a bit worried before entering the dealership since I did not have much experience in communicating with car salesmen.)!

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satisfied_customer

Nov 4, 2015

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Steve Tewell was a pleasure to work with! He was responsive to my needs/requests and didn't pressure me to buy before I was ready and comfortable with the terms and agreements.

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Patperry23

Oct 31, 2015

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Sarah ensured I got into a great vehicle and with a payment I was comfortable with! I love my new RAV4 It had all the things I asked for an then some! I would recommend anyone looking for a vehicle to go see her.

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SRW41

Oct 31, 2015

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Although I haven't made a purchase yet, I was treated professionally and courteously by Jimmy. I intend to return when I am ready. He has made the process painless so far.

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baker1972

Oct 31, 2015

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It was a real pleasure dealing with Jimmy at Frankfort Toyota. Jimmy was very professional and helpful. I would not hesitate to buy from Frankfort Toyota or to recommend others to their well run operation.

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Mariaoliver22

Oct 30, 2015

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Sarah Mahmoud is a wonderful sales specialist, who made my visit to this dealership very special one, I need a new car but I do not know which one will meet my needs with my financial obligations, I met this wonderful young lady Sarah Mahmoud, who guided me through, answered all my questions, and give me a lot of options to choose from, if you would like to buy a Toyota, do not hesitate to go to Frankfort Toyota and talk to Sarah Mahmoud.

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MichelleM

Oct 29, 2015

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Chris made my buying experience a pleasure! This is the second vehicle I've purchased from him. He's friendly, professional and efficient. He's the best! Thanks again!

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Coastalb1

Oct 29, 2015

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Steve was a fantastic help in finding the car for me. Answered all my questions and was willing to do anything to help. I will definitely be sending everyone I know to him.

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WestKy

Oct 28, 2015

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A great dealership to do business with and everything went smoothly. Purchased a new Highlander that they had in stock and they were very accommodating in explaining all of the features and programs available. They made us feel very welcome and overall a first rate experience. I would highly recommend them to anyone looking for a new Toyota.

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Ctcaw259

Oct 26, 2015

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This dealership, in particular Greg Woods, made my experience truly great. I spent months looking for the particular vehicle I wanted and Greg made a tireless effort to get the job done. I dealt with numerous Toyota dealerships in my search but kept coming back to Greg. He stayed in communication with me throughout the process, never over communicating and always quick to respond to any questions I had. Bill Gaines also help to make the financial portion a breeze, I was in and out of dealership in less than 1 hour.. I will definitely recommend Greg Woods to family and friends. Outstanding job!

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truckguy gary

Oct 26, 2015

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josh bruce was great to work with.worked hard to get the trade done for new tocoma truck.would go back for next truck.would send anyone there to get car or truck

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hardrockshack

Oct 24, 2015

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At 85 years old, I have dealt with many car dealerships and must say that the people at Frankfort Toyotarates at the very top of the list. My agent Nathon Prather could not have been more pleasant to deal with.

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Rblackford0308

Oct 24, 2015

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Very nice staff and place, very educated on cars and great customer service, I would definitely send any of my friends here, they're great!

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Casey.freeman9

Oct 23, 2015

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Great to work with, very personable, not pushy, and helps find the perfect car for you, and does so in a way where you don't get overwhelmed -casey f.

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Brooks186

Oct 23, 2015

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Sarah has great customer service and she is very involved with her customers. She is more than a sales woman, she is also the friend that you go to for advice. If Sarah doesn't know the answer, then she will have a sense of urgency to find out for you.

IL

I love Toyota

Oct 23, 2015

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Sarah Mahmoud is the best sales representative I have ever met, she met me with a smile, she did represent her dealer ship very well, she is knowledgeable, answered all my questions, she was not pushy, she was very patient, she took her time to explain everything, she gave me the facts and open my eyes to other alternative to match my budget.I was so pleased to meet a such young lady that made my trip to this dealership very pleasant one

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cwlanc2

Oct 23, 2015

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David and Chris are excellent salesmen. We bought our Prius in one afternoon. We already have a corolla that we bought at the same dealership and have been pleased with the service and the car.

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Keith

Oct 22, 2015

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From the test drive to the sale Greg looked after my interests with great care. I'll be coming back to Frankfort Toyota for all of my automotive needs. Great staff and a great guy who owns the place, can't ask for anything more from a dealership. Thanks again!

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AudraB

Oct 22, 2015

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The process was really fast and everyone was very friendly. They called a few days later to check to make sure everything was still going great and I really appreciated that.

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HoleN1

Oct 22, 2015

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This has to be the nicest and most professional car dealership that I have ever had dealings with. Elvis, Eric, and Dana made my experience something that i will never forget. Please give this dealership the chance to let them show you how much they care about the customer. If your are in the market for a vehicle you will miss out if you don't take the time to go and see how courteous this group of people are.

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LoveMyCamry

Oct 22, 2015

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This dealership, and Greg Woods in particular, were easy to work with and managed to get us hooked up with the car we were looking for. We have been Camry fans for a long time and the product never disappoints us. Thanks Greg for all your help in getting us on the road quickly and easily.

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Glenmc

Oct 22, 2015

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Greg was very helpful in finding just the right color and features we desired. I would buy from him and the dealership in the future.

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Choskins

Oct 21, 2015

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Ben Thompson did a great job and provided great service. I will purchase my next vehicle from him. I will tell everyone about Ben's hard work.

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Keyman

Oct 18, 2015

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I was a bit nervous as a first time car buyer but once I test drove the 2016 Toyota Camry it was definitely what I wanted. The salesman Brian made me very comfortable with the whole sales process and the financing of the vehicle was quick. Would recommend this dealership for next Toyota purchase.

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SteveW

Oct 16, 2015

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Chris Stewart was very easy to deal with. There were no push to buy the car. There were no back and forth to the sales manager 10 times. One trip and the deal was done. Thank you Chris and Toyota of Frankfort

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CarlaD

Oct 16, 2015

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We had a hard time getting financed through other car dealers, since my son was a first time car buyer with no credit, So everyone should definitely try out Toyota scion!

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Kay

Oct 15, 2015

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My husband and I live in Lexington, but prefer to drive to Frankfort for their services, professional and friendly staff, and best car prices. Last week I was there to have my husband's car serviced and ended up buying a car from Josh Bruce. This is the third car we have purchased from Frankfort Toyota and would highly recommend any one interested in a vehicle to take the drive to Frankfort Toyota.

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knight guard

Oct 15, 2015

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I bought a certified 2013 Corolla about 3 months ago at Frankfort Toyota.The left front tire was getting low about every two weeks. Service department told me to bring the car in and they would take care of it, That is exactly what they did, friendly, courteously and quickly.I was very impressed how they treated my wife and I.Sincerely Myron Hale

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R Wells

Oct 15, 2015

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I have been a customer at Frankfort Toyota for several years now. I have purchased two new cars from them and I've never had a problem. I most recently purchased a Rav4 and Nathan helped me and did an excellent job. I didn't feel pressured at all. I truly feel like the folks at Frankfort Toyota and Scion are family and will continue going to them for my service needs. Thanks guys!

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Marstud

Oct 10, 2015

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Toyota of Frankfort provided me with excellent customer service. The staff was friendly and easy to work with. I recommend David B. I love my new car and will definitely return when it's time to repurchase.

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Hand shake

Oct 7, 2015

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Everyone was great answered all questions. Was not in a hurry. Went over thing about car. W wry one very friendly and very helpful. Salesman bill spillman was super to work with as was Dana and Elvis. They all were great

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Crystal Tyler

Oct 6, 2015

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Sarah Hawkins was very helpful throughout the process

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Alan Stewart

Oct 3, 2015

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We visited a couple different Toyota dealerships searching for our new car and none of them where as helpful, friendly and personable as Chris. Chris is not your normal Car lot salesman, he does not pressure you or try and sell you something that you don't need. He takes the time to listen to your needs and what you can afford financially. It was a great experience.

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Msd5860

Oct 2, 2015

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Had a great experience looking at new cars at Frankfort Toyota. David Burnside was very helpful and professional. He's not a pushy salesman. I highly recommend David Burnside and Frankfort Toyota.

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Toyota drivers for years

Oct 2, 2015

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We test drove several vehicles, and came back the next day to make a purchase. Bill Spillman was great to work with. Bill Gaines in the finance department was very helpful and easy to work with. I would recommend this dealership.

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Jam

Oct 1, 2015

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We have bought 3. Cars at Frankfort Toyota and would not shop any where else. Jimmy WIlliams was our sales person and he is great. He is there from the beginning and is there for you well after the sale. Dana Arnold walked us through our financing with ease and was extremely helpful with our financing options.

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David

Oct 1, 2015

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I like dealing with Christian People, and the staff at Frankfort Toyota are a find group of people.Sarah Hawkins is a fine example of a good employee , It showed in every word shed spoke. I hope shed stay's with Toyota for long time.I would buy another Care from Her.

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LeviG

Sep 30, 2015

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This was my second time buying from Frankfort Toyota. I knew from the start that I wanted to come back to this place since my first car purchase there was very pleasant. The salesman was incredibly nice and was not pushy at all. I'd gladly come back here the next time I want to buy a car.

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Dottie25

Sep 30, 2015

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Jimmy is an excellent salesman. He has sold us three cars. He has always been available whenever we needed him. He is not only with you during the sale but is there for you after as well. I will only go to this dealership and Jimmy. Wonderful experience.

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AdamG

Sep 30, 2015

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Sarah was very knowledgeable about our Toyota Camry! She took the time to get know us and continued to check on us after our purchase! Great service!!

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bc46

Sep 30, 2015

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This is by far the best dealership I have been to. I would never shop anywhere else. Customer service was amazing. The staff was very informative and helped us make the best decision for our situation.

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amb0524

Sep 30, 2015

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Sarah is a such a kind, relaxed person who helps guide people into deciding what would be best for them. I like the fact that she isn't pushy with her customers. I would recommend all of my family and friends to go see her for a new or used vehicle!

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Bnfogg22

Sep 30, 2015

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We had a very good experience working with the folks over at Toyota of Frankfort. I had been going back and forth on trying to decide between makes and I was provided both pros, and cons to ownership of their own plus competing makes. This transparency helped with my decision. I also felt that everyone had an opportunity to lend a hand to my dealer if he needed it or needed help answering a question.

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Blake Curtsinger

Sep 30, 2015

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Jimmy Williams was my sales rep and he did a excellent job at explaining everything down to the smallest detail while making me feel comfortable and confident in buying my 2016 Camry SE special edition.

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Stephanie Leathers

Sep 30, 2015

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Steve Tewell was so very helpful and very patient with me on the 19th of September in my interest to purchase a 2015 Toyota Avalon. Even though I did not purchase that day, he has been forever helpful with me even in the emails I receive regarding a purchase or a future purchase.My Mom and I have purchased a combined total of 6 vehicles from your Toyota dealership over the years and I cannot tell you how friendly and helpful everyone has always been during all of those six purchases. From the greeting at the front door, to the sales reps, who are never pushy, to the finance department.I know for sure that I will be purchasing a 2016 Toyota Avalon when I am ready because Frankfort Toyota makes you feel like family and that means a lot. GREAT JOB!!!Thank you again and I look forward to seeing everyone again!!

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Debbie Clark

Sep 30, 2015

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Nathan Prather was my sales rep. He was professional, courteous, knowledgeable, and easy to work with. I would highly recommend Nathan to everyone! Great Job!

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bwconner44

Sep 30, 2015

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I had a great experience. All of the staff were great. Especially our sales rep Eric Potter. He gave us all the information we needed to make an informed decision. I highly recommend this dealership.

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tylervhayes

Sep 29, 2015

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Greg was a pleasure to work with. He helped me find all the deals and rebates I needed to make my first new car out of college work for me. I appreciate his hard work and honesty.

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AdamS

Sep 29, 2015

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I had a great experience at Frankfort Toyota. My salesperson, Nathan Prather, was great to work with - very knowledgeable and not pushy at all. I am very happy with my purchase (2015 Sienna) and will more than happily recommend Nathan of the Frankfort Toyota team to all my friends and family. Thanks again!

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Dennis

Sep 29, 2015

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I had such a great buying experience when purchasing my new Hyundia Veloster. Nathan Prather was very friendly and informational which made the buying process for me go very smooth. I will definitely recommend Nathan at Frankfort Toyota to my friends and family.

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Abbyhenson

Sep 29, 2015

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We had such a great experience buying my first real car here this weekend! I won't be going anywhere else next time I need a car. Steve and Mike made me feel really important and I won't forget it! Thanks guys!

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Carla

Sep 29, 2015

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I really value friendliness in people and I can't say enough about Steve Tewell and Dana Arnold. Made our purchase easy to consider and to follow through. Great car-buying experience!

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Toyotafan

Sep 28, 2015

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We went to Frankfort Toyota and purchased a new car. This was the best car buying experience that we've had. We highly recommend Mr Burnside and Frankfort Toyota.

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Erin34

Sep 28, 2015

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I went in looking for something used with low mileage and found a good vehicle within my price range. Everyone there is friendly and willing to work with you.

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Tyler & Debbie

Sep 26, 2015

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My wife and I traded an 02 Avalon for a new 2015 Avalon today. Chris Stewart was very accommodating, knowledgable, and took his time with us.We then made friends with Skeet Tuttle toward the end, and finally Dana Arnold in FI.This dealership is the place in KY to bring your business, they won't hassle you.We treated each other as friends, and got an amazing deal in return.What a great experience -- highly recommended.

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Ewalker524

Sep 26, 2015

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Sarah Anne made buying my new Toyota Camry such a wonderful experience. After a prior bad experience with another salesman at your dealership making me feel like a burden to him because I arrived 35 minutes prior to the dealership closing I left dissatisfied and I was very hesitant to come back but Sarah Anne made me so glad I did. She made me feel very important and took her time showing me multiple vehicles and answering all my questions. She was not pushy and was very informative. This is my first new car so I was a little nervous but Sarah Anne made me feel very confident in my choice. I will definitely be recommending Frankfort Toyota and Sarah Anne to anyone looking for a new or used vehicle.

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grumpy1550

Sep 25, 2015

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I had a great experiance at your dealership I guess that I'm use to service reps doing anything to push a sale on me but today I felt like the service rep named Sarah was very honest and friendly and considering of my budget opposed to an hey you buy this type of mentally. My overall experience was awesome and I'd recommend this dealership to any of my family and friends. Thank you very much!

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Stefaneemarie

Sep 25, 2015

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I feel comfortable recommending Sarah to my friends and family. She's a hard worker, loyal, reliable and kind hearted. I'd go to her for anything.

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LindaCretella

Sep 25, 2015

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We needed an inexpensive used car for my daughter who was moving out of state. I mentioned this to my friends since I haven't lived in Frankfort long and all of them said, "Skeet Tuttle is who you need to talk to!" I did, and WOW was I impressed! She said she'd be on the lookout for me, and within a few weeks, she called me with a great car that had been traded in to the Glenn Toyota dealership. She made sure it had been checked out by the service department since safety was our primary concern before she even called me. We went and looked at it the next day, and, after a test drive, bought it! My daughter has now had it about a month and it has crossed through several states and even took her on a vacation! I cannot tell you how comfortable I was during the entire process! I have bought many cars over the years, and this, by far was my most pleasant experience. Skeet is extremely knowledgeable...but the most important quality she has is a unique ability to truly find out what each customer needs and make SURE that they are happy. Just today, I saw her out and about and she always takes the time to ask about my daughter and her satisfaction with the car. I can honestly say she is the best car salesperson I've ever encountered, and I fully intend to go back to her whenever I need another car!

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Camry

Sep 25, 2015

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Good buying experience. I looked at several vehicles before deciding on one. Brian showed me many different options and let me decide on which vehicle was right for me.

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OutdoorGuy

Sep 24, 2015

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Ben and Elvis were great, They were very easy to deal with and I never had that "pressure" sales feeling you often get when making a major purpose. I would definitely recommend them to a friend (or anyone else for that matter).

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len.cough

Sep 24, 2015

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Ben Thompson was the perfect level of professionalism during my car buying experience. He was not salesy at all and allowed me to tell him exactly what I was looking for. I was only on the lot for 1 hour before agreeing to purchase a Toyota Corolla. Based on the websites I had used to value the car I received the best deal possible from Ben. I could not have been happier with my experience and will definitely be back to Frankfort Toyota the next time I purchase a car.

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Panther11

Sep 23, 2015

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Obviously know the product, and lets the facts do the talking. We live in the Eastern part of Ky, and this dealership has a top notch reputation. Would go back and feel comfortable about calling anytime.

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Rav4Mike

Sep 21, 2015

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Having seen an ad on-line I drove from Louisville and it proved to be worth every mile. I met with with Jimmy Williams who showed me a vehicle that met my every need. After presenting my offer, the deal was signed, sealed and delivered. It was great doing business with such an honest and trustworthy salesman and office.

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Sbdevaney

Sep 21, 2015

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I don't live in frankfort but Mr Thompson made feel at home. I don't about the others but Mr. Thompson treated me good. A+

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CIson

Sep 20, 2015

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We bought out first new car yesterday and couldn't have had a better experience! We will buy here from now on! Sarah made the process easy and fun! EXCELLENT CUSTOMER SERVICE!!!

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UK1

Sep 19, 2015

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I went to purchase a used Toyota everyone was friendly and very helpful! They were very laid back and did not pressure me at all! My only complaint would be that they did not fill up the gas tank (it was at 1/2 a tank) when I went back to pick it up after I purchased it

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Sheryl

Sep 17, 2015

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We could not have asked for a more positive experience in purchasing our new Tacoma. Greg Woods worked tirelessly to make sure we were able to purchase the vehicle we wanted. He answered all our questions and made the entire process enjoyable -- as it should be!

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WBraden

Sep 17, 2015

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I couldn't be more HAPPY with my new Toyota or the assistance Chris Stewart provided. From start to finish, it was a great experience. I knew what I wanted and had very specific 'asks' in mind. Chris worked extremely hard to find a vehicle that met my needs. Chris was very communicative and went out of his way to find exactly what I wanted (down to a very specific color). The entire Frankfort Toyota Staff was outgoing, knowledgable, friendly, and fun. Start to finish, hands down, purchasing a new vehicle from Chris Stewart and Frankfort Toyota was a great expereince and one I'd certainly recommend!

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manivannan

Sep 10, 2015

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got a brand new toyota prius and got a Prompt, Quick, friendly, honest and very helpful service from Jimmy and the other staff there. easy recommendation.

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happy customer

Sep 9, 2015

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Everyone was very helpful and friendly. Made our experience a great one! The sales people and the finance people worked with us every step of the way.

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Jacquie1953

Sep 8, 2015

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Overall great experience at Frankfort Toyota!! Facility is beautiful. Staff all friendly and helpful. We were looking for a used,low mileage car and found a very good selection of Cetified preowned cars with warranties.

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Rev

Sep 5, 2015

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Good dealership and selection of new cars. Not a high pressure atmosphere but low key and friendly. Good experience working with sales person Greg Woods.

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Tannerthedog

Sep 4, 2015

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Jake was extremely knowledgable and very polite. Answered all my questions. I made the right decision in buying my new RAV4. Thanks Jake ! I will look for you in the future.

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Kathy

Sep 3, 2015

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I purchased a 4 runner at Frankfort Toyota. My sales associate, Skeet Tuttle was very professional and helpful in guiding me through the process. I definately would recommend Frankfort Toyota to my friends as well as Skeet.

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cwegbert

Sep 1, 2015

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I recently bought a car at Toyota Frankfort. I had the most wonderful experience ever. Ben Thompson was my sales associate and I doubt they come any better. Very knowledgeable and was not pushy. He let me make my own decisions and answered all questions s fully and honestly. Definitely would recommend buying here. I will be back.

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oldcaddyowner

Sep 1, 2015

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Greg went above & beyond the norm to find the car for me. It was THE best car buying experience I have ever had.Thanks so very much!Love the Camry.

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Mk_klp

Aug 31, 2015

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Wonderful cars. Jimmy Williams did a great job providing information about the car and showing the car's features. I will definitely go there for my next car

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urd321

Aug 31, 2015

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We have purchased many vehicles from Frankfort Toyota and Ben Thompson was easy to work with a fair with pricing. We will recommend anyone we know to come to this dealership!

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claudia123

Aug 31, 2015

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just wanted to write a few words about our experience with your sales rep,Jacob Tyler. we were very happy with the help we received from Jacob. He knew the products well and pointed us in the right direction. we will be back to this dealership because of the great service we received.

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Toni314

Aug 31, 2015

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I do not have the time or patience for visiting several dealerships. Skeet was helpful, knowledgeable and respectful of my time and really listened to my requests when speaking to me. It is because of her professionalism and attention to detail that I will be making the drive to Frankfort Toyota.

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buyer

Aug 31, 2015

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We weren't sure if we wanted to buy new or used. Mr. Tyler answered all of our questions and was very knowledgeable about all the cars we looked at and their features.

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Onant

Aug 31, 2015

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They made my experience very easy and not stressful, I had a great salesman, David Burnside!!!! I felt no pressure, and they helped me get what I needed

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Finney

Aug 31, 2015

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I have owned about 5 Toyotas, 4 of them I have purchased from Skeet Tuttle.I tell her what I want and when I drive into the dealership she has it waiting for me.She knows I don't dicker and she doesn't waste my time. It is wonderful to deal with a professional such as her.

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sam123

Aug 31, 2015

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I was allowed to tell the salesman what I was looking for and what price range and type of car. No pressure was put on me to make a deal since this was my first visit.

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15 Tacoma

Aug 31, 2015

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Very easy and simple buying experience. Friendly and knowledgeable staff and I was in and out in roughly 2 hours. I will buy from them again.

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calla.knight

Aug 31, 2015

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I am a frequent customer at Frankfort Toyota, whether it is getting a car or getting my car serviced (or my family) and every time we go in there we always get greeted immediately, have doors held open for us, and the salesmen are very patient and friendly. Keep up the good work!

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bradybarge

Aug 29, 2015

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Skeet Tuttle is so knowledgeable of the vehicles - great to work with. I have purchased many vehicles from her over the years and would not go anywhere else. Trusting the background on a used vehicle is about the most important part and Skeet is always honest about that.

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Tksmith239

Aug 29, 2015

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Upon entering I was greeted by Chris Stewart, we pretty much already knew what we wanted. He let us test drive and within 15 minutes we knew we had just purchased a vehicle. We had great service at Toyota in the past with Skeet Tuttle, and Chris was so kind and not pushy. This was where we wanted to spend our money. We quickly made a great deal and Chris worked out all the details with Bill Gaines perfectly! Couldn't be happier!

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Satisfied

Aug 28, 2015

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I visited the Toyota Dealership because my friend Eric Potter has been a sales associate there for about 2 and a half years. He sold my parents a vehicle about a year ago. This past week they decided to have some body work done to the vehicle and Eric new exactly who to recommend. On top of that, he picked up and delivered the vehicle so that it was most convenient for me. The service was performed as I expected and it was prompt. Best customer I've ever had!

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morganmullin

Aug 28, 2015

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Sarah is super nice and friendly! She found many options for what I was looking for. Made my first new car buying experience awesome. She's good about following up on your experience with you car as well.

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Casey

Aug 28, 2015

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We drove up to Frankfort from Lexington to view a certified used Toyota. Throughout the entire process from start to finish,it was positive and I was highly satisfied. The team was professional, courteous, and communicated well throughout the entire process. We dealt primarily with Ben Thompson and highly recommend reaching out to him if you are in the market for a vehicle. We don't purchase vehicles that often, but when we do again, we will make the drive up to Frankfort to take a look. Well worth the drive from Lexington!!

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pastordr47

Aug 27, 2015

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Thank you so much Eric Potter and Bill Gaines!! Amazing service from the beginning to end of our visit!! My wife and I will be back for our next car purchase!! The most friendly, no hassle and professional experience I've ever had!! Thanks so much for getting us the best price and financing possible!! Sincerely, David and Jewelie Redding.

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carmen26

Aug 27, 2015

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I visited the dealership searching for a new vehicle. I was promptly greeted by Eric Potter, he had a answer for every question I asked! Even though I haven't purchased a vehicle yet, I would highly recommend Eric Potter for any future buyers. When I decide to purchase it will definitely be from Eric Potter and Frankfort Toyota! The customer service and information that I received in a very prompt manner was not what I was expecting, but was pleasantly unexpected. Keep up the good work Eric!!!

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Wesb44

Aug 27, 2015

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I had a great buying experience with Sarah, she made the buying experience very easy and simple. I was quoted a price and the price did not change when I got to the dealership. I would recommend Sarah and the dealership 10/10.

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ataylor0137

Aug 27, 2015

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My cars lease was up so I contacted Eric Potter to help me with my options. Eric was very educated and helped make the process very easy to complete and understand

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lukegordon

Aug 27, 2015

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Eric Potter was very easy to deal with and I didn't feel pressured at any time. He was very patient and worked hard to get me the deal I wanted. I will definitely recommend Frankfort Toyota in the future. Great service and great deals at Frankfort Toyota!

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koolcamry

Aug 27, 2015

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Sales people were great to work with. Have bought new vehicle before & dealership didn't come close!!!! I would recommend to anyone buying a vehicle!!!!???????? Had prices & trade in value already done from a phone call before I even got there!!!

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Pbw857

Aug 27, 2015

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The dealership sourced the vehicle I was looking for and got it in the next day. The whole process was was fast and enjoyable. I would recommend to family and friends. Patrick, Georgetown,Ky

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WendyABC

Aug 26, 2015

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This dealership is by far the best to desl with on service for car maintanence, friendliness and trading or buying. We have owned a Toyota for 15 years and they are the BEST! Eric Potter, our salesman was great. So nice, honest and respectful.

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Eli Harris

Aug 26, 2015

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Searching for a new vehicle is not on the top of my priority list, however David Burnside and Frankfort Toyota made this task a wonderful experience. I would highly recommend David Burnside and this Dealership to anyone.

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Hmetts

Aug 26, 2015

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Where do I start that's the better question?! Frankfort Toyota . With the best sales consultant EVER. *Sarah Mahmoud. She' is very good at what she does and takes pride in her job. I could not say think you enough to her. She actually cares about the buyers/ Leasers. I was a leaser and she actually describe the contract as others would not..."Honda". So if your looking for a car and want some one that actually cares about you stop on in at Frankfort Toyota and see Sarah Mahmoud.

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NIDA

Aug 26, 2015

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Greg Woods and Dana Arnold made buying a car a great experience. Friendly, professional, and knowledgeable. They made buying my Rav 4 pleasant, and I was dreading the whole thing.

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JBC

Aug 25, 2015

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We had heard only good reports about Toyota of Frankfort. Our experience while buying a new Camry proved reports to be true. Nathan Prather was helpful without high pressure selling.

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Amy

Aug 24, 2015

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Jimmy Williams and frankfort Toyota provided excellent service when we were purchasing our new car. My husband did most of the dealing and he is very hard to please, but he was very satisfied! We highly recommend frankfort Toyota! Great job jimmy Williams!

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ZPippin

Aug 23, 2015

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My wife and have bought cars from Frankfort Toyota now. They have great service and even better prices (especially compared to Lexington). Judy was very helpful in getting my trade-in, and David is a very helpful salesman. I highly recommend this dealership and service department.

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Pilotdriver

Aug 21, 2015

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The guys and gals at Frankfort Toyota were great. Very friendly bunch. My Salesman Nathan was entertaining and knowledgeable. Super guy to deal with. I'd recommend anyone see him for help with their car search. I found just the used vehicle I was looking for and all the followup contact with the purchase has gone smoothly. When my son is ready to get his first truck we will be starting our search with Frankfort Toyota.

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new4runner

Aug 19, 2015

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This was the easiest car buying experience! Jimmy was great to work, not pushy and very responsive. Everything was ready to go when we arrived, which meant a lot as we were traveling almost 3 hours away with our 4 month old. We will definitely look to Frankfort Toyota and Jimmy for our next car purchase.

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Jthress

Aug 17, 2015

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This is the second time we have bought from Toyota of Frankfort and each time Skeet has gone above and beyond in helping us with a new vehicle. We were seeking a car with better gas mileage than our Camry without killing our monthly budget. She was able to hook us up with a new Prius that was perfect for us. We appreciate everything that Skeet has done for us and will be buying from her AGAIN in the future. Jason and Lori-Frankfort, Ky.

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cashby

Aug 16, 2015

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I usually dread going to a dealership to car shop because I have had several long, frustrating experiences. I had a completely different experience at Frankfort Toyota. Greg Woods is genuinely friendly and down-to-earth. He's very honest and straightforward. This was the best car-shopping experience my wife and I have ever had. Our 3 1/2 year old girl was content and never seemed to feel uncomfortable or bored. We got a great deal and were treated well.

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Susan E

Aug 14, 2015

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David and Chris were very helpful and made the purhcase of my first brand new vehicle easy and smooth. And also saved me money on financing - I will return for future purchases.

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Pat.w

Aug 11, 2015

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Brian Thompson was very courteous, friendly, helpful and listened to my needs. He is a great sales person and is also a great asset for this Dealership. I had a great experience with the purchase of my Toyota!!! I would certainly recommend Frankfort Toyota Scion to my friends!!! Stop by and see Brian or give him a call. You will be glad you did!!!

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MartyM

Aug 11, 2015

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We came to this dealership because we were treated so well on a previous purchase. This visit was no different. Ask for Chris Stewart if you're thinking of purchasing a vehicle.

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Frankfort Toyota Fans

Aug 11, 2015

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As owners of two Toyota vehicles, our experience working with Eric Potter was great. He's friendly, helpful and listened well to our needs. Stop by and see Eric or give him a call,...you'll be glad you did.

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clp5849

Aug 10, 2015

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This is our third Toyota we have purchased at Frankfort Toyota and, as always, it was a great experience. We appreciate the friendly and helpful service from Elvis, the Sale Manager and Jimmy Williams, the Sales Consultant. Even though we live in Harrodsburg, Frankfort Toyota will always be our first choice of a dealership when shopping for a vehicle.

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Jennye Logsdon

Aug 10, 2015

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As always, Frankfort Toyota is an awesome dealership!! I was treated very professional and my experience was great! I have owned 7 new Toyota vehicles and have bought all of them at Frankfort Toyota. I highly recommend this dealership and service department for your Toyota needs!!

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UKCAT

Aug 4, 2015

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Great experience purchasing our new RAV 4 Sales agent friendly, helpful and trustworthy. Have purchased here before and had great experience. Service after purchase a plus.

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Denise C.

Aug 2, 2015

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My experience with Toyota was exceptional from the moment i pulled onto their lot in Frankfort.A very nice young man with the name of Nathan Prather waited on me and was so full of knowledge.He work with me to find the perfect Rav4 that i desired. I would defiantly recommend Frankfort Toyota to all my friends and family,Thank you! Nathan Denise Cunningham

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Beverly

Aug 2, 2015

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I came from Louisville to this dealership, even though there are dealerships located in my hometown. I was pleased with my purchase of 1999 Sienna so I returned for another.

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BobDeb72

Aug 1, 2015

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We live in Illinois and bought our 2015 RAV4 via a phone call. It was ready for when arrived to pick it up. Thanks Bill Gaines and Greg Woods!

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Mbussell87

Jul 31, 2015

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Working with Tana Bentley was the best experience I have had in buying a car. She did not pressure me, and helped me to find exactly what I wanted and needed. I would suggest her to anyone in the market!

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tim

Jul 31, 2015

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I was met by Jimmy Williams on the lot, He was very polite and professional I will definitely recommend him and this dealership to everyone I know

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Jeff Douglas

Jul 31, 2015

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We had a great experience working with Jimmy Williams and the financing staff at Frankfort Toyota. My son was ready for a slightly used vehicle so we contacted Jimmy. He had a couple of vehicles ready for us to test drive and review. The process was smooth and low pressure. Very enjoyable.

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ryanm21

Jul 31, 2015

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Nathan helped me purchase my first brand new vehicle ever! He was very professional and knowledgeable when it came to my questions I had about the car. If you are in the market to buy a vehicle, do yourself a favor and visit Nathan at Frankfort Toyota like I did, you won't regret it. Thanks Nathan!!!

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Murpy

Jul 31, 2015

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Very fast and easy purchase. Greg is a pleasure to deal with. Very courteous and knowledgeable. I have dealt with Greg for a few years now and will continue to do business with him and this dealership.

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Reel1hm

Jul 31, 2015

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My husband and I have bought three vehicles from Greg Woods. He's always been extremely helpful and accommodating. He is great to work with!

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RhondaB

Jul 31, 2015

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We worked with Jimmy Williams in our recent car purchase. He was very knowledgeable about all the cars we were interested in, and patient as we considered all our options on a very hot day.

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tittat0177

Jul 30, 2015

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I have always hated the whole car shopping and buying process. Frankfort Toyota and my salesman, Chris Stewart made it easy. There was no pressure and I got a good price. I will not hesitate to recommend him to friends and family. Thank you, I love my Camry!

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Carmelo

Jul 30, 2015

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I stopped in the Frankfort Toyota dealership just seeing what they had in stock interested in buying a new 4Runner but they haven't gotten 16 models yet . even though I wasn't giving the gentleman business he was very courteous and thorough in answering questions I had, I will definitely be returning there when it's time to buy my new 4Runner

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Cmatt1968ky

Jul 30, 2015

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Greg has gone above my expectations for a sales representative. For example, he volunteered to pick me up and drop me off while my new car was being prepared for delivery

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eviltreD

Jul 30, 2015

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Tana was a great and enthusiastic young lady. I felt like I was talking to one of my closest friends instead of a sales person. She was informative, but not pushy or insistent in trust me I"any way. Unfortunately, I wasn't able to make a purchase at this time, but my next vehicle will be purchased from her, and trust me, any and everyone I know looking to purchase will gladly be sent her way.

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Cass32

Jul 30, 2015

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I came into Toyota not too long ago on a search for a new car. I wasn't exactly sure what I wanted, but I was able to talk with a man named Chris. He was very knowledgeable about all the different features of the vehicles on site, as well as ones that weren't. I was able to tell him exactly what I had in mind and he assisted me with my wants. Any question I had he was able to answer right then. He paid attention to me as a customer without being overbearing. Although I didn't purchase a vehicle right then, once I'm ready and decide on which make and model I will be returning to Toyota of Frankfort and working with Chris.

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Brooke88

Jul 30, 2015

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I have talked to Ben Thompson several times over the past month. I have an older model Camry and know that in the soon future it will be time to get a newer model. Ben has been patient with me and has never made me feel pressured to make a purchase. When the time is right I know Ben will be who I go to.

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Rav4me

Jul 29, 2015

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Nathan Prather and Bill Gaines made buying my new car a breeze. Both were interested in getting me what I wanted and leaving the dealership very happy. Would love to work with both gentlemen again.

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Carol47

Jul 29, 2015

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We were very happy working with Jimmy Williams. He was an outstanding person to deal with and did not apply any high pressure tactics. He was very informative and knows his product very well. I would recommend him to any person looking for a used or new Toyota.

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Tim

Jul 28, 2015

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I had a very pleasant experience dealing with Chris Stewart, perhaps the best sales associate Ive ever met. Chris is very laid back and applies no sales pressure. I went in knowing what I wanted and they did everything to find the vehicle I wanted. They brought it in for me the next day and Chris kept me informed the whole time. The only remark I could make is that I didnt know I was financing with a credit union until I was half way through the process with the finance manager. That was partly my fault for not asking more questions. I did get a good finance rate. Thanks Chris!

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melissaann5

Jul 28, 2015

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Chris Stewart and the financial peeps at Frankfort were extremely helpful in presenting options to keep our monthly payment affordable and comfortable for our new car. Much appreciated!

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Bj

Jul 27, 2015

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Sarah was great to work with. Made it all easy. Bought the '14 Highlander, still hate the head restraint position, but that is no fault of the dealership.

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jon

Jul 27, 2015

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This was one of the easiest car buying experiences. Dealer had to order what I wanted but they got the vehicle I wanted, at a price that was easily negotiated.

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tamaraleigh

Jul 27, 2015

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I have always wanted to go in and get a new car, but I always settled for an older used model. I went in and met with a sales rep. Expecting him to know the basics of cars and just want a sale, I was pleasantly surprised by how tentative he was. He was able to listen to my car needs and help me find a car that was both in my price range and fit all of the criteria I gave him. He was able to help me with all of the questions I had regarding the vehicles entune features. After my purchase he went above and beyond by helping me set up the bluetooth/hands-free feature on the car, and also showed me the ropes with the entune system. Overall, I had an exceptionally pleasant experience with Mr. Stewart, and would not hesitate to recommend him to friends as well as utilize his services again.

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CKBall

Jul 27, 2015

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David was great! I was extremely pleased with my experience and next time I'm in the market will go see him again! THANKS DAVID!!

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Ahdavis11

Jul 27, 2015

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The experience of buying my first new car was a great one. I met with David Burnside, and needless to say he was beyond accommodating with helping me find exactly what I wanted, making this first time process for me simple, easy and convenient, and not being too forward, or pushy with this type of decision on this purchase. He will be strongly recommended to family and friends for future purchases.

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annieruck

Jul 26, 2015

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After 3 or 4 days of excruciating car shopping, pressure tactics and scare tactics, My Husband and I were at wits end. Every Lot we walked on, were more worried about our getting our signatures on a piece of paper than showing us what they had in our price range. We were referred to Frankfort Toyota by family members and to specifically ask for Ben Thompson. We get there, and he asks us what we were in the market for, we gave him specifics and our price range, the next thing you know, we are on the lot and he has a price list and we are looking at cars.. No pressure, ho hassle, no scare tactics. Ben took the time to listen to our needs as well as our wants and directed us to the cars he felt was ideal with the information that was given, yet allowed us to look at others at our leisure.. It was the most laid back, respectful, and easy buying experience we have EVER been involved in. I will, in the future, return to this dealership when the time comes to purchase another vehicle,

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ttoombs

Jul 26, 2015

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Great customer service and no pressure sales. Car buying the way it should be. Went out of their way to make sure it was a positive experience and that I got the best rate on financing available. Gray team to work with.

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Scott G

Jul 26, 2015

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Ben Thompson was very polite, and he was honest! He listened to our needs and seemed to have our best interest at heart!! Ben made the buying experience as easy as he could! We would recommend Ben anytime!!

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cecil095

Jul 24, 2015

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Loved the easy going no pressure way of doing business. Have , in the past, walked away from other dealerships because of the pressure. Greg allowed the wife and I to look and talk to each other without interruption . Once we made our decision, the rest of the sale, paperwork etc. was handled very well as well. All of the staff were very friendly and as easy going as Greg. Have not used the service dept. yet , I am sure they will be just as helpful as the sales people. Cecil L.

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Mimi

Jul 23, 2015

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The car buying experience was smooth and hassle free. After we told Tana exactly what we wanted she searched the region to find the perfect Rav 4 for us. She explained all the features and showed me how to use them, and set my iphone up for hands free use. I would recommend Frankfort Toyota to anyone searching for a new Toyota. This is the second new Toyota we have purchased there. The service department is also excellent!

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Diamond Dave

Jul 22, 2015

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Although I didn't end up buying a car from these folks they were very pleasant to deal with.

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venel3703

Jul 18, 2015

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W Are very satisfied. They went over and beyond our expectation. I would definitely recommend this location to other people that I know and I would also like to come back and buy another car.

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TLCRN

Jul 14, 2015

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Awesome service in sales, finance, and service department, very courteous, knowledgable , and helpful in all aspects!! Thanks to all involved in my purchase!!LOVE my new Avalon!!!

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MDOOM

Jul 14, 2015

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Very pleasant experience. I am always treated well and always feel that they are honest with me during the car buying experience. They are also very good in service after the sale. My salesman Brian Thompson, although new, was very helpful and very courteous throughout the whole process.

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Nicole92

Jul 14, 2015

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A very easy car buying experience. The staff was nice, friendly and helpful. The Salesmen were great at asking any questions we had. I recently bought a Chevy Cruize from this lot and absolutly love it! I purshashed the Xilon protection but couldn't get time off work to drive the car back for the 2 hours it took so they offered to pick my car up from work and bring it back so there was no hassle with that. The staff was not over pressuring trying to get you to buy and the whole overall experience was wonderful and fast. They also added in a free oil change along with everything else. I also looked around on websites for a few weeks before deciding to come here and they had the best prices for the type of car I was searching for.

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Bonnie

Jul 9, 2015

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I recently traded my Toyota Highlander with 245,000 miles on it for Toyota Corolla. This is my 5th Toyota I drove the KIA but came back to Toyota. So glad that i did.

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aedes1112

Jul 9, 2015

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We recently purchased a Toyota Sienna because we needed more vehicle space for our growing family. However, purchasing a vehicle with two small children in tow is not typically and experience we looked forward to. After test driving multiple vehicles, our children were running out of patience to sit through deal negotiations. Greg Woods was very helpful and most of the negotiations were via text and/or over the phone. The paperwork was completed promptly and we picked up the van at a time that was convenient for our busy family. Overall it was a good experience, and would most likely return to Frankfort Toyota.

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Bill's "Pug"

Jul 8, 2015

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Another good experience working with Jimmy Williams. I had called the dealership and asked for Jimmy. I wanted to know if there was a Scion on the lot. He knew I liked white cars and had a search done to find a white Scion at another dealership before I got there in case I wanted to purchase one. I was having problems closing the back door on the Venza because of surgery on my right shoulder and an injury to my left shoulder. I couldn't get my arms up high enough to reach the door when it was open. I needed to get something that sat low enough that I could easily close the backdoor. The Scion XBox fit my needs. Because I had not had the Venza very long I wasn't sure I could afford to trade the 2014 Venza on the the 2015 Scion. Jimmy worked with management to write a deal so that I could make the trade and my payment remain the same or even less. It was also arranged to put a "spoiler" on the back of the car. The paperwork for the transaction took less time than I thought it would. Jimmy explained all of the features of the car and sat up my cell phone with the Bluetooth before I left the dealership. I have had two calls from the dealership (one from Jimmy) since the purchase to see if I was satisfied with my purchase and telling me to call if I have any questions. This was my second purchase with Jimmy being my sales person. He does not pressure a person into making a purchase. Because of my age, I think the Scion will probably be the last car I ever purchase. However, I would want Jimmy to work with me if I ever do decide to purchase another vehicle and he is still with the dealership.

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2015Toyota

Jul 7, 2015

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The process was simple, a friend referred me to the dealership after working with Sarah for some time. She located the vehicle I wanted and it was there within a day's time, the delivery process was as seamless as locating it. Fast and efficient as well. I will definitely continue to buy from here in the future. Thanks for the pleasant experience! I will refer others as well!

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MiataMama

Jul 7, 2015

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We came to salesperson David Burnside because he had the exact car we were looking for and at the right price. He was on the ball during the whole process..and we were in and out quickly, and on our way. Just the way we wanted it. Nice fellow. No pressure. Would consider buying a car from him again if I wanted a Toyota or a Scion. Bill the finance guy was efficient and no pressure. Other employees were very friendly. The waiting room is top notch. I could set up my workstation and settle in for the day if I had to. Everything was so neat and clean and I liked the open work stations for sales people...not crowded little offices that make you feel trapped!

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Kirkal

Jul 6, 2015

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Greg was very helpful. He helped me over the phone to search for a specific car I wanted. He found the car I wanted but also let me know of a slightly cheaper one they had on the lot. Greg was very knowledgeable and very helpful!

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12valve

Jul 4, 2015

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they did me really well they were very nice & good to deal with very pleased with them I have bought several automobiles in past different locations & this was the easiest time buying so far

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Rudy 54

Jul 3, 2015

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I have been a customer of this dealership for 17 years, I buy and have all my Toyota vehicles serviced at Frankfort Toyota. Ben Thompson was very knowledgeable and professional during my purchase of my 2015 camry.

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Scionlove2014

Jul 2, 2015

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My experience was great, everyone at the dealership was friendly and very helpful. Love love my new scion :) a big thank you Sarah Mahmoud. I will buy my next car from here

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newcar

Jun 30, 2015

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Everyone I came into contact with was very helpful and friendly. David answered all my questions and made my purchase go smooth. Thank you. I would recommend this dealership.

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garyscar

Jun 30, 2015

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Brian Thompson and staff were immensely courteous and helpfull when I brought my Toyota in for a safety related item. Very fast, polite, and professional turnaround. I am considering a new Toyota and will certainly be talking to this dealer before any other! Most impressive!Gary Carroway

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Momacinm

Jun 29, 2015

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Very courteous and knowledgable staff. It met my expectations and I felt very comfortable checking out vehicles available. I will definitely consider a repeat visit when I'm ready to purchase a vehicle.

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Marc A

Jun 29, 2015

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We visited Frankfort Toyota and couldn't be happier, Our salesman David Burnside was extremely kind, helpful and most importantly very knowledgeable. He made my family really feel at home. We will be definitely be purchasing from Frankfort Toyota. Thank you for treating us like family.

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mrs.jmr3

Jun 28, 2015

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Tana and Dana were very helpful when we bought our Camry. We would recommend this dealership and would definitely return to buy another car in the future.

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wildcatguru

Jun 24, 2015

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Tana and Jimmy were very helpful and honest with us when we bought our 2015 RAV4. We absolutely love the RAV and would definetly recommend buying with Frankfort Toyota. They really made sure we were satisfied with our car buying experience and weren't pushy at all.

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Magnum50

Jun 23, 2015

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David Burnside is an excellent salesman. He does not use pressure to get you into just any car. He asks questions so that he can get the perfect car for you. Frankfort Toyota is the only dealership that I will go to and David Burnside is the only salesman I will work with. I highly recommend both of them

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irickfam

Jun 23, 2015

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Jimmy was great, he made the whole experience very easy and hassle-free. No pressure or haggling, very friendly and easy to work with. Dealership offered a great price. We will definitely be buying all future vehicles from this dealership

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Antimar1976

Jun 22, 2015

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I bought a 2015 Corolla recently. That transaction went well. Took a look at a 2014 Tundra and only one person seemed interested in selling the truck. I made a couple offers but no counteroffer or anything ever came back. Guess it's their price or no price at all. :(

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equinox33

Jun 22, 2015

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I had a great car buying experience at Frankfort Toyota Scion! Ben Thompson assisted me with the purchase of my vehicle. Ben made my car buying experience a pleasure and helped me in any way that he could throughout the process. If you are looking for a car don't hesitate to contact Ben Thompson! He will take care of all of your car buying needs.

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Aj786

Jun 22, 2015

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We had a great experience with Ben Thompson. Ben is very patient and easy to work with. We suggest you to talk to Ben if you are planning to buy a Toyota.

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itjo222

Jun 21, 2015

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I contacted Frankfort Toyota asking about a 2015 Camry. Steve Tewell provided me with a quote very quickly and the price was good. When we arrived at the store the staff was very friendly and knowledgeable. We were treated very well and had our new camry signed and out the door in less than 2 hours. The next Toyota I buy will be at Frankfort Toyota.

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TimB.

Jun 20, 2015

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Tana Bentley was extremely helpful and knowledgeable in helping me find the exact vehicle I was trying to find. She was not pushy trying to up sell like a lot of sales people are. I highly recommend having her as your sales person. I will definitely return.

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bluebird.2015

Jun 20, 2015

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Tana and the Toyota of Frankfort team made sure we were completely satisfied with our new car. We had other services done and they made sure everything was done to our satisfaction.

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dos'

Jun 19, 2015

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Best car buying experience ever! Very professional and comfortable atmosphere. No need to go anywhere else. This place is Super from Sales, Service, and Parts.

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Chris

Jun 19, 2015

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This dealership went out of their way to be helpful and answer any questions that I had, they made this experience very pleasant for me. Even offered to deliver my vehicle for free to Virginia...I was so impatient..I couldnt wait to get my new ride...so I chose to pick it up myself. Note to self (Let them deliver it to me next time)

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toy4me

Jun 19, 2015

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The employees at Glen Toyota are always very friendly and helpful and then make sure you get the ride you want. Best deals in town.

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AndreaT123

Jun 19, 2015

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Love this dealership! Had a great experience with Ben Thompson, he made sure I was happy with my purchase. I'm in total love with my 2010 Toyota Camry.. Would definitely recommend my family and friends to visit if their looking for a great deal.

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Fadams

Jun 18, 2015

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Dana was very helpful during my visit. I was completing my lease and wanted to purchase my Toyota Highlander. I was happy with his advice and felt like I got the care for my car that I need. I worked with David Burnside as my salesman. I felt like he was helpful and friendly. I did want to report that the stars did not work when I tapped them. I was going to tap the highest star.

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chemigal

Jun 18, 2015

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Good experience. Reasonable pricing and negotiation. Friendly and helpful. Worked quickly with us to complete paperwork while we were managing a fussy baby. Very patient and understanding.

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Badger1215

Jun 18, 2015

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When going to purchase a car, you can get really frustrated. It can be overwhelming. My salesperson at Frankfort Toyota was so nice and easygoing that I felt great about the whole process. Chris Stewart was kind and really took the time to explain all of my options and help me make the best decision for my lifestyle. He is truly a great person. If you need a car go see Chris Stewart!

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ChickWithSticks

Jun 16, 2015

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This dealership was recommended to me by a friend and I'm so glad I came here! Excellent and courteous staff not to mention my sales rep David Burnside. No hassles! He gets straight to the point and knows his stuff. Will definitely recommend him to anyone looking for a good STRESS FREE experience in buying a car. The dealership is beautiful too! Very clean and service oriented. Thank you Frankfort Toyota!

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Kmulli

Jun 14, 2015

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David Burnside was professional and pleasurable to work with. All staff that we dealt with went out of their way to answer explain and answer all questions.

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kcurtis

Jun 11, 2015

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My husband and I couldn't be happier with our buying experience at Frankfort Toyota with the help of Steve Tewell. He was so patient and helpful answering all our questions and making it such a comfortable, pressure-free process. I have been singing the praises of Frankfort Toyota ever since! Even though we were buying a relatively inexpensive car, we were treated like royalty. We went back a couple weeks later to have the Xylon coating put on the car, and were treated the same way by the service department. From the initial experience with Mike Tewell, to the sales experience with Steve Tewell, to the financing experience with Dana, to the fine staff in the service department, you won't find a better, more customer-friendly team. I wouldn't think of going anywhere else.

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MattieThomas

Jun 10, 2015

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My husband and I recently purchased our first car together at this dealership, and I can't say enough good things about our salesman, Jimmy Williams. He was very friendly and extremely helpful and made this experience wonderful. If anyone is planning to purchase a vehicle, we would highly recommend this dealership and, specifically, Jimmy.

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dtremblay001

Jun 10, 2015

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I got into an accident and it was very sudden that we would need a new car. When we went to the dealership we were greeted by Eric. He helped my wife and I throughout the whole process. He made the buying process easy and fast. He is very knowledgeable and works well within the budget you have. I will be buying my next car/truck from him. I recommend him to anyone car/truck shopping.

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lpauley

Jun 10, 2015

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David and the entire Toyota staff has been very considerate and professional. He was careful to insure I knew all the details of the financial arrangement and contract. Will definitely recommend David to my friends.

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Cblue

Jun 10, 2015

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I worked primarily with Steve Tewell in the purchase of my 2015 Hybrid Camry, and it was not the painful experience I have had in the past when buying cars. In fact, it was actually a pleasant experience. Steve was very knowledgable and considerate of my particular needs in a car. I also worked with Kerry in finance who was also extremely knowledgeable and concise in his work which I greatly appreciated.They contacted me afterward to make sure I was fully satisfied, and I can honestly say I am.This is my fourth Toyota and the second consecutive Toyota I've bought from Frankfort Toyota. I have to drive 3 1/2 hours to get there, but I'll drive it again next time.

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christyb

Jun 10, 2015

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Service department staff Sam, Beth, Johnny and Doug are efficient, friendly and helpful. David from sales takes the time to ensure that his customers find a vehicle that suits their needs at the price they can afford.I would recommend Frankfort Toyota to anyone shopping for a new vehicle.

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Mfrench

Jun 9, 2015

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Everyone, I came into contact with was friendly and knowledgable. My salesman David Burnside was helpful in answering all my questions and finding me a car that fit my needs. I would highly recommend him to anyone.

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Khudson1941

Jun 9, 2015

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Wonderful buying experience. I am a return customer simply for that reason! The sales staff is top notch. Highly recommend their sales staff. I will definitely return.

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Buddy_t

Jun 9, 2015

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Outstanding friendly Sales staff,! If I would have had to buy a new truck in the area they would be the place! Treated like family! I did not know if my vehicle would be able to be fixed while I was driving through to visit family! Even though they knew I might not be purchasing one they still treated me right! Thank you, especially David Burnside!

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Gpong

Jun 9, 2015

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I went down to see David Burnside at Frankfort Toyota and I was impressed with his knowledge the cars and financing for it. He was truthful and honest with me and that means the world to me when I am attempting to make such a large purchase. As a matter of fact, he is the only person that will sell me a new car. That is how highly I think of him! Thank you David!

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georgetown judy

Jun 8, 2015

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Chris was most helpful with the process of purchasing a new car and selling my old car to the dealer.He was patient and supportive with my decision making process. Chris was able to answer my questions no matter how mundane they were. He also programed my phone to the car's system. He was polite and friendly during the process, I would recommend him to any friends looking for a car.

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cmills00

Jun 7, 2015

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My wife and I found a 2013 Dodge Journey on their website and started looking into purchase options. When we went to look at the vehicle before purchasing, we were met with very nice, helpful staff members including Mr. David Burnside. We were impressed and came back a few days later to make the purchase. During the process, David was very helpful, very courteous and more than willing to help negotiate a deal. During the finance process, we dealt with Mr. Dana Arnold who went the extra steps to ensure it was not a painstakingly long process and worked hard to get us the best interest rate possible. Mr. Arnold was extremely helpful with explaining all details of the finance process and was more than willing to answer any questions we had. I would recommend anyone from this staff to friends/family who are looking at purchasing a vehicle.

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Amy123

Jun 4, 2015

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Absolutely wonderful experience. Jimmy could not be a better person to buy a car from. Not only did he not pressure me into buying, but he got the exact vehicle I wanted even though they didn't have it on their lot. He explained everything and took his time explaining all the features once the SUV arrived at the dealership. Fantastic customer service!!!

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danielc

Jun 3, 2015

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Eric was willing to work with me to help me purchase my used Highlander. It was a smooth transaction and he answered all of my question and concerns.

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Morganscar

May 31, 2015

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Chris was helpful and patient as we shopped. Very courteous and finalized deal quickly! Excellent experience for car shopping without the "arm-twisting" and high pressure drama that occurs in some dealerships. Great Service Dept as well!

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Gator

May 30, 2015

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Jimmy and Skeet answered all our questions without any pressure whatsoever.We had a nice test drive in every car we were considering.Jimmy showed us how to operate all the bells and whistles on our new Camry XLE when we took delivery. Job well done.

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cloggingcyn

May 30, 2015

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We were in the market for a used Toyota Sienna Van...I had been doing research on line for quite some time. So we finally headed out to test drive and look in person! So glad we went to Frankfort Toyota FIRST!!! We absolutely LOVE Jimmy Williams! What a breath of fresh air! He is NO PRESSURE...low key...down home...just like your brother type of sales person! Love that man!Everyone we came in contact with was friendly, helpful and ready to please! If you are looking to buy a new or used Toyota....don't waste your time anywhere else....stop by Frankfort Toyota FIRST...and be sure and ask for JIMMY WILLIAMS!!! You won't be sorry!

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KatS

May 29, 2015

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I highly recommend Chris Stewart. He is not your typical pushy salesman and he will do his best to find you the vehicle you want and can afford. I had a great 1st time buying experience from Toyota Scion of Frankfort. I will definitely buy from them & Chris again in the future.

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cdfrx1

May 28, 2015

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Fast and friendly service. Chris Stewart was helpful and applied no pressure in the sales process.My family enjoyed the overall experience and my 4 kids enjoyed the television area that kept them occupied while I completed my purchase.

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Jamison Rouse

May 27, 2015

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David Burnside is a great salesman and knows about the inventory at Frankfort Toyota. He had every answer to my questions. I recommend Frankfort Toyota and David Burnside for your next vehicle.

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LadyRube4

May 23, 2015

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I enjoyed my visit with Frankfort Toyota! I was in no way pressured of bombarded like most dealerships. All associates were helpful and to the point.

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jenny1977

May 21, 2015

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We have purchased Toyota vehicles for years from other dealerships in central Kentucky. After talking to a co-worker and looking online at pricing we decided to check out Frankfort Toyota. I am so glad we did! The sales person we met with was courteous, helpful, and not pushy at all. We loved our overall experience and believe that we got the best deal possible on a new Avalon. We have a new go to dealership for car purchases!

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kytricia

May 19, 2015

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We had a great experience with Frankfort Toyota especially with our salesperson, Chris Stewart. He was very helpful, courteous, professional and just a pleasure to deal with. Unlike past experiences with other dealerships and pushy salesperson(s), we never felt pressured, uninformed or intimidated. We will continue to be future customers and would recommend this dealership and Chris to anyone. We are very happy with our new Toyota Corolla!

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RAV4owner

May 18, 2015

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We recently purchased a Toyota RAV4 from Eric Potter at Frankfort Toyota Scion. We received professional and courteous service.

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keithburchell

May 17, 2015

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I had an excellent experience here. The sales team was very helpful and overall excellent. I would definitely come back here for sales and service.

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M. Hisle

May 16, 2015

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We have purchased several Toyota vehicles in the past, we have always been happy with our purchase. Frankfort Toyota has found the art of streamlining the paperwork involved in purchasing a new vehicle. It was a very pleasant experience. We will be back in a few weeks to make another purchase. Keep up the great work Chris and Dana. Thank you for your understanding and patience.M. Hisle

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Loyal Toyota Owner

May 13, 2015

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I have purchased eight new Toyotas over many years. This is my 5th Camry and I have never experienced the level of service I received from Greg Woods and Bill Gaines to get me the car I wanted at a price/interest rate I wanted. I highly recommend Frankfort Toyota/Scion and their staff.

LB

Lawrenceburg Buyer

May 9, 2015

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My wife and I had a very positive sales experience working with Tana Bently at Frankfort Toyota. She never put pressure on us to buy and allowed us to take as much time as we needed to make a decision. She kept in touch, was very responsive, and did all she could to get us the best deal possible. We highly recommend working with her if you are considering a new Toyota.

2C

2015 Crimson Bisque Camry

May 6, 2015

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We had a wonderful experience when we decided to buy our new 2015 Camry. Our salesman was Jimmy Williams and he is a very courteous and knowledgeable salesman. He listened to what we wanted and did not want in a new vehicle and showed us cars that met that criteria. He did not try to sell us something we did not want. I really appreciate Jimmy not being pushy and letting us make our decision in our own time. By the way, it did not take long!!! We have bought 5 vehicles at Frankfort Toyota and have had awesome experiences all 5 times. Keep up the good work. It is just as awesome when going in for service.

6D

60 day peanut butter sandwich dieter

May 6, 2015

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With some tough negotiating, I received the price I wanted within $300.00. Tana was an excellent saleswoman and stuck with me to the end, peanut butter sandwiches (NO Jelly) and all. Would definitely return and would recommend this dealership to relatives and friends.

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Deaflady51

May 4, 2015

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Price is very good deal & Camry is so beautiful, love it. Also we are satisfied with finance. We are appreciate with Tana & Toyota Sales! Save gas too!

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gail123

May 2, 2015

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I had a very good experience while purchasing a Toyota Tacoma truck. The salesmen were very friendly and helpful. I highly recommend Frankfort Toyota if you are looking for a new or used vehicle.

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Edrury

May 1, 2015

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Sarah and Dana both have great customer service. That was the easiest car buying experience I've ever had. I will definitely be a returning customer and recommend this dealership to others.

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Linda500

May 1, 2015

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I highly recommend Frankfort Toyota for service. They provide professional, friendly service in a timely manner. The waiting area is comfortable, clean and a pleasant area to spend time.

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tang32

Apr 30, 2015

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Had an easy transactions,everything was taken care of. My sales person was great, she made things easier. It was an enjoyable experience and would recommend her highly. So make sure you ask for her.

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ShannonTrue

Apr 30, 2015

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My husband and I purchased our second vehicle in the past 10 months at Frankfort Toyota with Sarah Mahmoud!! We will only purchase vehicles from here from now on, It is always a great experience!!

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Lynn

Apr 27, 2015

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The entire staff at Frankfort Toyota were a complete pleasure to work with. David Burnside was a wonderful sales person. They were very accommodating to my needs. I would refer him to other buyers in a heart beat.

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MiaDawnW

Apr 27, 2015

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Eric helped me purchase my first vehicle, a 2015 Prius C. In my favorite color (green) at that. I really got an awesome deal. My Dad may have made it rough for him, but everything came to an amicable conclusion. I would definitely recommend this dealership over Green's Toyota. The youngin' did good.

LM

love my rav

Apr 23, 2015

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After researching the vehicle we wanted, we found our perfect car online at Frankfort Toyota at perfect price. From the first call to Greg Woods we knew we were in good hands. He was friendly, professional, and very personable,we were at ease and never felt pushed to make a decision, he answered all questions and returned our calls promptly, we felt as if we were dealing with a trusted friend. The facility is very nice and other staff were friendly. Thank you, you've gained our loyalty and appreciation.

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suzie

Apr 21, 2015

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Awesome salesman! After having to deal with the Louisville market in 2003, it was a pleasant surprise to find a dealer who was not only knowledgeable about all of current Toyota vehicles but the history of the models. No pressure what-so-ever! Jimmy Williams was patient and courteous letting us drive several different types of vehicles even though we told him we were not going to purchase anything that day. Of course, after shopping around that whole week, we went back to this salesman and purchased our vehicle. It was not only the best value but the best customer service we have had.

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kayla2060

Apr 21, 2015

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Had a great experience at Glenn Toyota. Ben is great to work with and is very easy to talk to. I will recommend Glenn Toyota and the sales people to all of my friends thanks for your help?

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Jwiedo

Apr 20, 2015

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We had a wonderful experience purchasing a new Rav4 from Jimmy. He was incredibly helpful, patient, and knowledgeable. We love our new Rav and recommend Frankfort Toyota and Jimmy Williams to anyone needing a new car.

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BooherD

Apr 20, 2015

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Jimmy Williams and Elvis was great for a first time experience for our daughter to buy a car!!!! She loves the car and we are pleased with the experience!!!

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Pam

Apr 19, 2015

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The day before I came into the dealership I spoke with Sarah Mahmoud by phone and completed the financing online. Sarah asked me a few questions about what I was looking for and we set up an appointment for the next day. When I arrived at the dealership, Sarah met me at the door and showed me a couple of cars I might be interested in and we took a couple of test drives and I found the perfect Toyota Corolla. And one of the first things I said to Sarah was that I did not want to spend the whole day there!!!!Let me just say the deal was completed in 2 hours and 5 minutes AND I had a trade in. What a great all around experience. I was so dreading having to go through all the hassle and paperwork of buying a new vehicle. So I am happy to report I experienced NONE of that.Thanks Sarah.......and everyone else I spoke to during my brief visit.

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toyotawoman2013

Apr 14, 2015

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ALL WERE FRIENDLY, WELCOMING , RESPONDED TO QUESTIONS I HAD AND VERY INFORMATIVE.WALK ME THROUGH THE PAPERWORK WITH EXPLANATIONS WITH EACH DOCUMENT TO BE SIGNED AND GAVE OPTIONS IN THEIR PRESENTATION REGARDING PACKAGE DEALS.

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shurlwayne

Apr 10, 2015

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Chris Stewart is a wonderful sales person. He is patient and answers every question and if he doesn't know the answer, he gets it for you. He is not pushy and has a very calming manner. I feel that he put me and my mother in cars that are a perfect fit for us. I appreciate Chris taking the time to show me how all the "bells and whistles" work . . . . . . and for stopping by our home to complete the paperwork. Now that's service! I look forward to working with Toyota on all our vehicle needs.

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LadyofCoal

Apr 9, 2015

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I just bought a 2015 Toyota 4-Runner from David Burnside. He was GREAT!!! David and I talked on the phone and worked the deal out before I went to the dealership and I was very pleased. He did not call and harass me. That is one way to get me to not buy a car. He was very professional and very friendly. I would recommend David for your next new car. We were on our way to Louisville on Saturday and we stopped and looked at the vehicle and it was exactly what I was looking for so we made the deal and he came in on Sunday (his day off) for me to pick my vehicle up and to show me how to work all the gadgets. He even took it home and kept it in his garage so I didn't have to worry about it. How nice what that??? VERY!!! Thank you DAVID!!! Love my new 4-Runner!!!!

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Chloebug24

Apr 7, 2015

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Exceptional service. I am a customer for life. Amazing group of people. Everyone is inviting and makes you feel comfortable. Chris is very informative. He makes sure all questions are answered and explains things well

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Karen

Apr 7, 2015

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I am very pleased with my 2013 Rav4. My experience with the sales staff was great. I liked working with Tana & Curtis! They were very patient and took the time to answer all my questions. I will recommend my friends and family to ask for Tana & Curtis.

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BettyeFernJ

Apr 7, 2015

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I had been working with Greg Woods for several months to help me find a Venza. Greg was absolutely wonderful! He worked very hard to help find me the Venza I wanted. This is my first SUV Crossover and I love it! Greg was very friendly and very knowledgable of the vehicle.

VA

Vicky and Buddy

Apr 7, 2015

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We wanted to buy a truck and found a 2013 Toyota Tundra on Auto.Com. It was located at Frankfort Toyota. We called and asked them if they would hold it for us since we were driving over 100 miles to see it. They not only held it, we drove it and brought it home the same day. The truck is spotless and we couldn't be more pleased. But we would be remise by not giving credit where credit is due. The entire staff at Frankfort Toyota were wonderful. They are very people friendly and wanted to accommodate their customers. Thank you so much and we will be back again.

2Y

23 year old blond

Apr 6, 2015

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Greg Woods ,was professional and courteous answers our questions in a professional way. And was very helpful in going over all parts of the car.

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Tresa

Mar 31, 2015

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I had a great experience. I was looking for my first new car, a whole new and overwhelming experience for me. Eric was extremely helpful and understanding thoughout this experience.

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cathy28

Mar 31, 2015

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My husband and I were very pleased with our car buying experience at Frankfort Toyota, Eric was very helpful and found a Highlander for us just like we wanted. We would recommend Eric and the Frankfort Toyota dealership to anyone interested in buying a new vehicle..

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kjoseph

Mar 31, 2015

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Excellent experience, my sales Austin new was on top of things. We got a majority of the deal done over the phone and I drove down from W. Va. To pick up my vehicle the same day. Efficient and friendly.

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tbrooks24

Mar 30, 2015

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Austin New was great. He listened to my situation and what my budget was, then he worked to find the vehicle for me. The more people that I met at Frankfort Toyota, the more comfortable I became. It was the best experience I have ever had at a car dealership. Thanks so much Austin!!

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Georgetownbuyer

Mar 30, 2015

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Buying a new car could not have been easier.I was very satisfied. Thank you. I would highly recommend this dealer and Tana to anyone interested in purchasing a new car.

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Mary

Mar 30, 2015

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This is the best dealership that I have ever been. I even drive from Lexington to get my oil changed here. They don't try to upsell you on anything and will tell you if something needs repair or not. They follow up the next dag to check if you were satisfied with your service. I highly recommend them. Beth Kaiser is the best.

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scottco93

Mar 29, 2015

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Sarah Mahmoud was great at finding me what I was looking for for the budget I was looking for! Fortunately I got my vehicle up and running again but will not hesitate to go back to her for all future car purchases! Thanks again for all your help!

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savvy0518

Mar 29, 2015

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Sarah was amazing! She worked supet hard to get me a new car. Everyone was great. It was truly the best dealership experience I have ever had! Thanks so much Sarah! !!!

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AB

Mar 29, 2015

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Steve was personable and efficient. He made our car buying experience a good one. I would recommend his services to friends and family. Great job!

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Scharlene

Mar 28, 2015

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I previously purchased a vehicle (an Avalon) from this dealership, with good experience. Went to dealer again to buy another vehicle (Tacoma). Met Eric Potter who provided all requested information and was very patient through purchase process. It took several weeks as I had several aspects to consider (color, style, options, etc) which I wanted to see/discuss before I decided on the final vehicle. It was ordered and purchase completed without problem. Nearly one year later, I would buy my next vehicle here and would want Eric to be my saleman if I were in the market to purchase.

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Mcustard

Mar 27, 2015

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Sarah did a great job! We are very pleased with the customer service we have received. She is a great person and very knowledgable about the vehicles! She really cares about her customers!

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Alexander

Mar 27, 2015

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I referred a co-worker and his fiancee to Frankfort Toyota as she was looking to buy a newer pre-owned Toyota. They were taken care of by Steve Tewell. She bought the car she interested in. They said they were treated like royalty and they felt the price was very fair. Thanks to Steve and Frankfort Toyota for making my referral look very good. I will continue to send folks to Frankfort Toyota. My family has purchased five vehicles from the Frankfort team and will continue because of the great service we receive during and after the purchase.Mike Alexander

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jgurchie

Mar 27, 2015

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I was looking for a Prius for our route-based business, and Steve was very helpful in securing me a great deal on a used Prius! Thank you Steve for your hard work!

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Mars

Mar 26, 2015

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Great service and a knowledgeable and friendly staff. Sarah and Tim were excellent in explaining basic operation of a hybrid car, the various features, and warranty coverages. Dana provided a smooth and friendly purchase process.

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LAW1995

Mar 26, 2015

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After crashing my car into a tree durning a snow storm, I was in bad need of finding a new car as fast as possible! I was looking at the risky business of buying an online advertised car, but thankfully Jimmy Williams found me the perfect car, it was a little over my price range. Because of Jimmys help, and the wonderful team at Frankfort Toyota, they were able to lower the price and let me drive away with my 2004 Toyota Camry!

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rachnj8

Mar 26, 2015

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Purchasing our 2015 was a great experience! Sarah went above and beyond and was amazing to work with! I will not hesitate to send all of my friends and family straight to her!!! Our next car purchase will most certainly include Sarah!

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MDL

Mar 25, 2015

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We were so pleased with our first experience purchasing a vehicle through Frankfort Toyota with Steve that we returned to find another vehicle AND recommended them to our daughter and son-in-law who are now proud owners of a Toyota as well. I especially appreciated the follow up calls making sure we were satisfied and that everything was going well. It is great to know a salesman who goes the second mile.

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sbfilicky

Mar 25, 2015

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Buying our 2013 Camry with guidance from our salesman, Eric Potter, was our best car buying experience ever....no pressure and good selection. Eric listened to our needs and wants in the purchase of our Camry, showed us several that he had in stock and we left with a good feeling and a new Camry. Our Camry now has a new companion, a 2014 Toyota Rav, purchased last year also with Eric's guidance and expertise. Check out Frankfort Toyota and ask for Eric.PS: The service dept. is great also.

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Pusta1

Mar 25, 2015

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Steve was a good help, took pictures of 4tunner and sent them to my phone,even picked me up from the airport. What I did not like was that the sales manager told me I had to fly in within a couple hours to purchase vehicle otherwise he couldn't hold it for me.( I payed a $2000. Deposit so they had nothing to loose.) I had to pay double for a last minute flight instead of flying in the next day for half the price. Other than that, it was a good experience and would highly recommend Steve.

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Lking08

Mar 25, 2015

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Best car buying experience I've had. Sarah is great to work with & helps out any way she can! Will defiantly recommend this dealership/seller!

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RBW03

Mar 25, 2015

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This was the BEST experience that I have ever had buying a new vehicle. Our salesman was fantastic and went the extra mile to make us feel like one of the family. I am glad I shopped at Frankfort Toyota!!

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Aschleyjolly

Mar 25, 2015

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Sarah M. was an absolute pleasure to work with! Everything was so much faster than expected! Thank You so much for your patience and time with us!

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Toyota1

Mar 25, 2015

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They had the exact vehicle we wanted on the lot. Steve was very helpful with setting up a test drive and answering all of our questions. The sales experience was friendly, comfortable, and they had us on the road pretty quickly, per our request.

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Abe

Mar 25, 2015

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I was not looking forward to shopping for a car, when I pulled into the dealership I was met by Timmy Adcock and rom the start I felt this was going to be a different experience from the norm. Mr Adcock was so nice and professional with every part of the deal it was a no brainier to go ahead and take the car home that day. Since he has followed up and made sure all our questions have been answered, we will be back

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ezecho

Mar 25, 2015

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I have purchased four new Toyotas at Frankfort (Glenn) Toyota since 1999. Eric Potter was the sales associate for my last purchase in September 2014. He was very helpful in my decision. He showed me the vehicles in stock and gave me a test drive. That night around 1:30 AM I sent him a question by text. I didn't expect a response before morning, but to my surprise, he answered back in about 5 minutes. By 9 AM he had a new deal lined up for me which I accepted. Very smooth transaction. Enjoyed working with Potter. I'd encourage you to ask for him if you're in the market for a new or used automobile.

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AngieJClem12

Mar 25, 2015

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First time buying my own car. We went in to see someone that was recommended but was met by Eric Potter. He was smiling from ear to ear and that made us feel at ease. I was really stressed out about taking the plunge but after talking to Eric I wasn't worried anymore. We bought our first car! But it didn't stop there. Eric also helped my daughter who was just along for the ride. She wanted a scion and Eric came through for her as well. He is the best and when I'm ready to move up we will be coming back to see Eric Potter. I recommend him to everyone when they talk about buying a new or used car. Great person!

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sc

Mar 24, 2015

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It pays to shop around. I did just that and found an excellent Rep. in Steve Tewell, I was very impressed with his product knowledge and no nonsense/pressure selling. Steve was respectful and genuine in his sells approach. He was a pleasure to do business with!

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eslugantz

Mar 24, 2015

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Ben was very easy to do business with and created a great buying experience. I will be recommending Ben to all of my family and friends.

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Tacoma

Mar 24, 2015

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Austin is a very respectful and genuine sells representitive. He wasn't "pushy" nor did he use the "pressure" tactics that some car salesmen use at other dealers I have dealt with. What Austin didn't know about me is that I had been to other dealerships looking at new 2015 Tacoma 4x4 access/extended cab TRD Sports package's. The price for the truck at the other dealers was basically the same as Austin gave me here, but it was his attitude, personality, and friendly demeanor that made the difference. I walked away from other dealerships, not because they didn't have the truck and price I was looking for , but because I simply didn't like their attitudes and tactics. Because Austin treated myself and my wife so respectfully, we purchased the 2015 4x4 Tacoma Sport Access Cab and a week later we purchased a new 2015 Camery. Frankfort Toyota should be proud to have a salesman like Austin. I would also like to add that the dealership as a whole, offered the best vehicle buying experience I have ever been part of, when I need another vehicle, new or used, Frankfort Toyota will be my first and last stop.

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Tim Sheff

Mar 24, 2015

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Just a great and easy buying experience! Steve exceeded all of my expectations a of buying the cR! Great experience! Highly recommend!!! Thank you again, Tim

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S.B.

Mar 24, 2015

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I've always been reluctant to talk to people involved in sales, because they tend to push you towards where they can make the most profit. But my car buying experienced at Frankfort Toyota has been great. Mr. Steve Tewell who has helped me and my husband go through the process, has been very friendly, so as Mr. Dana Arnold. They try to offer some products, but they are not so pushy about it, which i like. I salute their friendliness and professionalism in dealing with their customers. Mr. Steve Tewell has even went through the trouble of helping me on how to navigate the apps on my new RAV4 XLE, which i have appreciated him for that.Thank you Mr. Steve Tewell. It's been a great experience. Keep up the good work....Shirley B.

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Francie

Mar 24, 2015

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I came to Frankfort Toyota because I knew Mike Tewell from the past. I did not go to any other dealership! Steve Tewell helped me too and I was very pleased. They have been extremely helpful and the whole process was great! I am glad i came here!!!

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dance

Mar 24, 2015

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Chris Stewart was a pleasant surprise. I've never been a fan of car buying, but he made it a truly great experience. Chris was helpful and courteous.

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4storys

Mar 24, 2015

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I worked with Eric Potter to by my new 2014 Camry. This was my first experience buying a new car. (I had always bought used before) For a first experience, it was excellent. No high pressure sales tactics. They were friendly, gave me plenty of information about the car and took time to answer my questions. I can recommend Frankfort Toyota and Eric Potter to anyone looking to buy a car.

DG

david g maynard

Mar 24, 2015

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Eric Potter I purchased a new toyota tundra truck from Eric the service was great from him that i fealt like i was buying from a friend that has known us for years . I had been looking for several mounths and come in to look when i saw the truck i had to have but being married had to talk to my wife . This was on a friday on monday i went in and it was sold to my delema i talked to Eric and he told me some options and i ordered it . After about six months my wife had talked to me that she wanted a mew car so we went in to se Eric we ended up getting her a new camry at a lot less payment . This was a great buying experience i tell everyone that I talk to go see eric he will take care of you .

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NIDA

Mar 24, 2015

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I had an excellant experience when shopping for a car. Eric was helpful and honest and answered all my questions. I'm sure I'll be calling him again soon.

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richardhltn

Mar 24, 2015

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The professionalism of Mr Eric Potter was very good......He went the extra mile to ensure that the purchase of my RAV4 was good and that I received the best possible trade in price....I would strongly recomend Mr Eric Potter and Frankfort Toyota to anyone...Thank you for your hard work....Richard Helton

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ajs0410

Mar 24, 2015

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I have purchased 2 cars from Chris Stewart. He is great. He is not your typical salesperson. He is very low key and no pressure. However, he is very knowledgeable about the vehicles. It was a good experience and I have recommended him to many friends. I know several have visited and ended purchasing cars also. Thanks.

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Michael

Mar 23, 2015

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I've bought four cars from Frankfort Toyota, and from Chris Stewart. Chris is an honest, no nonsense, no pressure salesman. Other salesman at other dealerships could learn a lot from his style. Nothing turns me away from a dealership more quickly than high pressure nonsense, and obvious high profit tactics. I've had no such problems at this dealership. Do your homework with respect to your trade in, and the car you want, and negotiate fairly, and you'll do well with Chris, and with Frankfort Toyota.

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dedecatlett

Mar 22, 2015

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We love our new Toyota Corolla that Tim Adcock sold to us. We were looking for a affordable, fuel efficient, family sized car and we came to Frankfort Toyota and Scion looking for a car and ended up leaving with our family's first new car! I couldn't be more thankful for the help they gave us. And our sales consultant was very helpful, very generous and approachable I'm so glad that he showed my husband the Toyota Corolla.

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chery00073

Mar 22, 2015

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Geat place to buy a car. Fast, friendly and welcoming. If you are looking to buy a toyota I got a great deal stop by and check them out ask for Steve or Curtis they will take care of you tell them Chery at dealerrater.com sent you.

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mmc

Mar 21, 2015

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I had to get a new vehicle FAST. I was able to browse their website and get preapproved for financing at 11pm. By 7 the next morning, Steve was working for me. By 5pm that day, I drove off the lot in a great used car at a great price. Everyone I spoke to was friendly and knowledgeable and I never felt pressured to commit myself to anything beyond what my budget could allow.

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aleads

Mar 18, 2015

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I recently purchased a 2015 Camry XLE from Frankfort Toyota. Tana Bentley was my salesperson, and she did a great job making this a good experience. There was no pressure, and Tana was great about keeping in touch without being pushy. I am very pleased with my car, and I would highly recommend this dealer and Tana.

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mriggs

Mar 18, 2015

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I will always get my Toyota vehicles from Frankfort Toyota. I have recommended this dealership to all my friends. This time I took my girlfriend. She got the car she wanted quick and easy. No pressure, just friendly people doing a great job. Steve Tewle was a pleasure to work with

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toddsp1974

Mar 18, 2015

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Bought two new Toyotas and never had a better experience. Highly recommended and very professional! Toyota of Frankfort should be your first stop when shopping for a car!

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Rater1

Mar 17, 2015

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Professional and courteous! I have bought several vehicles in the past from this dealer and will continue. I am especially pleased with our sales rep. Ask for Greg Woods. He'll take good care of you!

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Patricia Ralston

Mar 16, 2015

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David has been helping me pick the right car for me & my daughters... Single women need the advice of somebody who can lead them in the right direction...

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BDHambone

Mar 16, 2015

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My salesperson, Jimmy Williams, was outstanding. He was very knowledgeable of the products, but he was not over the top like most car sales people are. He did not pressure or try to push us into something we didn't want. We didn't get there until 30 minutes prior to closing on a Friday night, and he stayed around willing to show us cars out in 10 degree weather until we found what we were looking for. It was just outstanding customer service. He even followed up with me a day or so after just to check in on how things were going.

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Sheryl Harris

Mar 9, 2015

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We went to Frankfort Toyota on Saturday to ride thru the lot and see what they had as far as trucks. Sarah King met us outside and introduced herself and we told her we were just looking. Then we decided to see what kind of a deal we could get on a trade-in for the Toyota Tacoma we liked. Sarah went and got the truck for us to drive. We were definitely more interested then. She worked with us along with the sales manager "Elvis" Davis. Sarah stayed right with us. She went and got us both something to drink while we were waiting. We were so comfortable working with both she and Elvis. We had to wait a little bit for the finance manager but Sarah went out of her way to make our wait a good one. We understood the wait as someone was ahead of us. When we were called back to take care of our financing we received the same customer service we got in the showroom. Great place to buy a car. This is our 2nd purchase from here. The service department is fantastic too.

HB

Happy Buyer

Mar 8, 2015

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Our Sales person couldn't have been any more honest or better to deal with. He followed our lead and provided all information that was needed to find a replacement car from an unfortunate situation where we had been hit by an unlicensed driver and our car had been totaled a few days before Christmas. Without being pushy in any way, he tried to help us find something that we could be happy with that was close to the the insurance settlement on our car that was lost. Even though the car that we purchased was considerably more than our budget set by the insurance settlement, it was our choice and we did not feel in anyway that we were being steered to make that decision. We are pleased with the vehicle purchase and really appreciate having a salesperson that not only made us feel comfortable about our decision, but one that we also enjoyed getting to know.

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Happycustomer

Mar 8, 2015

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Great doing business with Steve and Easy closing with Dana. Fast and easy to do business with. ThanksGreat ExperienceDrive from Louisville just because of their friendly sales team.

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Giantisbacagain

Mar 5, 2015

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In November 2014, I had the unenviable task of having to purchase a new car before I had planned. Ken DeGrant made this process I was dreading as easy as he could. Ken's k owl edge, combined with his down to earth personality made purchasing my new 2015 Camry a great experience! Thanks Ken!

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Rick P

Mar 3, 2015

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I was referred by my brother-in-law who has purchased quite a few vehicles from Frankfort Toyota over a number of years. He knew I was in the market for a new Tundra (I had been a Chevy truck owner previously), and highly recommended dealing with Elvis and David. David kept me up-to-date during the build process. Bill Gaines did a great job preparing the paperwork. We zipped through it in no time flat. I live in Louisville and it was definitely worth the drive to Frankfort to do the deal. Looking forward to many enjoyable years driving my Tundra and having Frankfort Toyota do the maintenance/service. Rick P

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asmither

Mar 3, 2015

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Great experience with Ben Thompson- who can say they bought a car on their lunch break? I can! Ben was informative, efficient, and did not waist my time. Would recommend working with Ben T!

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Martin

Mar 3, 2015

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Tana helped me with my trade in and found me a more affordable car. Thanks to her a Eric the GM they put in a good price range. No pushy sales everything up front.

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Kimberly Foster

Mar 3, 2015

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I made the trip to Frankfort looking for a car. I was met by David Burnside. He has been very helpful in answering my questions and concerns. I highly recommend David Burnside and Frankfort Toyota. They have an awesome selection and helpful staff. It is worth the drive to Frankfort. I will be buying my cars here from now on and asking for David Burnside.

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JLD

Mar 2, 2015

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I had a wonderful experience working with Eric Potter to find the perfect car for me. He was easy going and made the experience fun. I would recommend Eric to anyone who is in the market looking to purchasing a new car.

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cnstrick02

Mar 2, 2015

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I have bought all my vehicles from Frankfort Toyota. I would never go any where else. I love it there. Everyone is so friendly and honest. I feel I can trust them and it feels like family there the moment you step in the door. I've never had a bad experience there when buying a new car or even coming in for service..everyone is awesome. I would like to personally give a big shout out to Greg Woods for helping me. He's the best salesman/employee at Frankfort Toyota. He's very nice,fun,honest and very helpful. I'm very pleased with him and my purchase of my new Corolla. Thanks again Greg and all the staff at Frankfort Toyota...keep up with the excellent work! Highly recommended!

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Wesleyfsams

Mar 2, 2015

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I recently purchased a new vehicle from Frankfort Toyota and the process couldn't have been smoother. Greg Woods located the exact vehicle I wanted and met and exceeded all of my needs. Bill Gaines made the financial portion a breeze, which was comforting. I will definitely recommend Greg to future family and friends that are looking to purchase a vehicle!Thanks again!Wes Sams

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EB

Mar 2, 2015

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I had a wonderful experience with Frankfort Toyota. I got lost along the way trying to get there. I was sure that I would be eaten or ambushed by wild turkeys but Ben Thompson assured me that my thoughts were irrational. He tried his best to get me there but recognized his limitations and quickly gave the phone to Kristy Miller. She was also amazing. She stayed on the phone with me for 20 minutes until I drove up to the front door. The staff at Frankfort Toyota were very personable and I will definitely consider them first for future purchases.

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amy

Mar 2, 2015

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I purchased my first new vehicle the other day and no matter how many times I changed my mind about the make, model and color it was nit an issue and Chris was very accommodating. Thanks for the great experience!

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happybucko

Feb 28, 2015

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Our sales person Sarah Mahmoud was knowagable about every car on the lot, very friendly, took the time to explain everything about the car after we bought it and has helped us even after the car was bought. Frankfort toyota is the best dealership i have ever worked with.

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Kammon

Feb 28, 2015

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The experience I had at Frankfort Toyota was exceptional. From the time I walked in the door, to when I walked out the door everyone was so friendly and helpful. It made my car buying experience enjoyable.

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Mstokley

Feb 28, 2015

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Had a really good experience with Frankfort Toyota. Never have had so many people be nice and felt at home. Told them what i wanted and could afford. They made it happen. Would recommed Steve Tewell and Frankfort Toyota to anyone, especially friends and family.If I choose to buy another car, I would definitely got there to do it.

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Iueltschi25

Feb 27, 2015

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Just recently bought a 2008 Ford Focus. I worked with Skeet Tuttle. She was great helped us find the right car at a great price. Would highly recommend working with her when purchasing a car

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Erickarip

Feb 26, 2015

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It was actually a fun experience buying a car from these guys !!! They were friendly, energetic and helped me get the financing I needed! They were patient and non pushy as wellVery great experience

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sethmihlfeld71

Feb 26, 2015

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I've never had such a good experience with a dealership. I contacted them on cars.com and they worked with me from the beginning. David even delivered my vehicle all the way to Indianapolis from Frankfort. He even went out of his way to bring it to my work that is farther away than my house was. That was great service and the transaction only took a few minutes. It was smooth and easy with no hoops or hassles. Thank you

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yote54

Feb 26, 2015

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Your dealership has earned my repeat business because of the qualified friendly & professional staff. I highly recommend Frankfort Toyota and Greg Woods as your salesman. He was very nice and very fair. He was a pleasure to work with! Also, the service department is efficient, friendly, and they get the job done.

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adam.rose

Feb 25, 2015

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My wife and I recently went to Frankfort Toyota to buy a new Camry. Steve Tewell helped us in the process. He was very knowledgeable and made our decision an easy one after we talked about the vehicles for a little while. We were both extremely happy with the whole experience!

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gtaber.slp

Feb 24, 2015

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My wife and I came in to look at a new car or truck. We dealt with Steve Tewell and went over both a car and a truck. After consideration, we settled on the car. Steve helped us on all of our questions and concerns, which led to our decision. We could not have been any happier with Steve! Bill Gaines did our financing, and it was a quick and easy experience. Both gentlemen made us feel extremely welcome, and were able to handle any questions we had on the spot. We would both highly recommend them! We said hello to Elvis, whom I had bought my other vehicle from some years ago. He was also very helpful and tried to make us as happy as he could.

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mizzgomez

Feb 23, 2015

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Your dealership has earned my repeat business because of the qualified friendly & professional staff. Greg Woods is awesome. Sam Gaines is absolutely the best at keeping customers happy with service related needs! I have previously recommended your dealership and will do so again.

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mcfamily6

Feb 23, 2015

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Elvis and David were fantastic. We drove all the way from south of Atlanta Ga because of them. The deal was worth it. They worked with us when other dealers wouldn't. Dana finished our paperwork and explained it in detail. Loved the whole experience.

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Laree22

Feb 23, 2015

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Sarah was very knowledgeable and focused on our needs. She was very polite, patient, and kind. I would definitely recommend anybody to her, without a doubt.

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elliric

Feb 22, 2015

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Sales staff took time to listen to you and not just run you through the system. I left the dealership with the deal I was looking for. I will recommend Frankfort Toyota to anyone looking for a new or used car.

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jessicadawn2687

Feb 20, 2015

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As a first time car buyer, I went to Frankfort Toyota and will definitely go back for my next car. David Burnside was amazing made me feel right at home. Loved the atmosphere there.

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Jackie

Feb 20, 2015

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Tana Bentley did an amazing job. She was so kind and down to earth. She was happy to show us our van and answer any questions that we may of had. She was not pushy at all, like most salesman I have encountered. If and when I buy my next vehicle I will definitely be going back.

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JGomez

Feb 20, 2015

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This was my first car purchase since high school (ten years ago!). Sarah Mahmoud made the process easy and quick. It was a great experience and Sarah was very knowledgeable about our Toyota Camry. She helped us from home while we were stuck in the snow which made the paperwork easier once we made it the dealership! Great service and a great car purchase. Definitely a wonderful experience!

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baparker201

Feb 16, 2015

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My wife and I recently purchased a new Tundra. I was very happy with the service we got from Mr. Burnside. He was very friendly and professional. I also really like how laid back and patient he was with us; he didn't push us at all to buy anything. We ordered a new truck and David was very prompt with his communication. He kept us up to date on everything we needed as well us making sure we knew up front what to expect in the future. We worked with Mr. Bill Gaines with financing and he too was very helpful and professional. The financing portion was very easy and he explained everything we were confused about.I haven't yet gone through the service department, but I like the ability to schedule an appointment online. Overall I was more than happy with my experience at Frankfort Toyota!!

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ricdav

Feb 16, 2015

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Will definitely purchase next vehicle at Toyota from Mr. Stewart. Recently purchased 2015 Sienna. Vehicle was delivered as promised. Very fast and friendly dealer experience.

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griffieth

Feb 16, 2015

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I have purchased several cars at various different dealerships and this one was the best, most efficient, experience I've had to date. I will definitely buy my next car at Frankfort Toyota and will recommend anyone looking.

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geryl48

Feb 14, 2015

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Every member of the Frankfort Toyota team that touch us during our car shopping experience was respectful, friendly and very knowledgeable. We were most impressed by the young man, Eric Potter,who shared his knowledge of the vehicles while keeping the experience upbeat and professional.SO many smiling faces on a very cold KY day. We feel the purchase of a Toyota from Frankfort Toyota was the right choice.

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Gene

Feb 13, 2015

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We were torn between a GMC truck and the Tocoma. Looked for about 2 months then decided on Tocoma. We really like the color, Pyrite Mica.

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Q

Feb 12, 2015

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Over all a very nice experience. Sarah was really nice, consistent, and her follow up calls to get me to come in were never pushy. She would politely check with me each month to see if I was still considering buying a new car. (I pushed it off for 4 months I think as I just didn't want a payment again)Dealership, clean, nicely done, staff great.My only petty complaint, the new car manager should have given me the floor mats I asked for as I was spending 19k that day, But Sarah and company were so nice I spent it anyway!

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Janice

Feb 9, 2015

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For the second time in the last four months I have experienced great service from Frankfort Toyota. The drive from Lexington is well worth it. Friendly, knowledgeable service reps. They always explain everything and you know what to expect. I highly recommend their service Department.

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Kenny A.

Feb 9, 2015

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Johnny Case made my trip to the service department a very pleasant experience. Very informative and extremely helpful. Great customer service from Johnny. Thanks again!!!

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jbottom

Feb 8, 2015

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JaniceWe had been wanting to buy are vehicle that I would be able to get in and out with ease. My husband had been talking about the RAVA4. We drove to Frankfort on a cold windy Friday night and Jim was the person who came out in the cold and talked with us. He was on of the nicest people that I have ever met. He answered any questions we had and was were helpful. All I have to say if you go to Frankfort Toyota to buy a car just asked a for Jim and you will not be sorry. He is one of those one of kind a people. THANKS TO JIM.

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Phyllis

Feb 8, 2015

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I had been searching around Lexington and Nicholasville to possibly purchase a Toyota Avalon. My husband and I decided to drive to Frankfort to see what the dealer there had to offer. We were met by Jimmy Williams when we arrived. Jimmy invited us in to the dealership and may us feel very welcome as we explained that we were in the market to purchase a new car. We made Jimmy aware that we were just looking to buy but not on that day. Jimmy then went and showed us around the car lot showing all the vehicles that what we were looking for. I decided that I was interested in the Attitude Black Avalon and Jimmy then asked if we wanted to go for a test drive, what an experience that was the route enabled me to determine how the car actually rode on different surfaces. We told them that we needed some time to think on it. We inquired of a place in the area to eat. while telling Jimmy that we would return the next day and think on it. Well why sitting down at dinner my husband and I decided to call Jimmy back and to tell them that we did not need to wait until the next day to decide. We asked if they could get the papers ready and to sign and returned right after dinner. This was primarily done because we felt very comfortable with Jimmy and the staff in general. We have never felt so comfortable in purchasing any vehicle as the members of this dealership made us feel. My husband and I felt very comfortable with Jimmy and the finance officer, which usually everyone regrets dealing with but we were quite satisfied and would definitely recommend this dealership to anyone without hesitation. I have never met of a group of individuals who are so professional as those employed at Frankfort Toyota. You have a group of very class individuals employees here. Jimmy once again thank you and your peers for making my vehicle purchase at Frankfort Toyota one that I will never forget. Phyllis Jarrett

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Lana

Feb 8, 2015

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I took my car in for service and worked with Johnny Case. He always takes great care of my car and knows what service recommendations my car is due for. He is easy to work with and I trust him.. He is a great asset to your service department!!!

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rlippert

Feb 8, 2015

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Sarah is the greatest. She helped me pick out a car that was right for my budget and had all the features I had asked for. She even surprised me with a great red colored Corolla. I thought I would never buy a Corolla, but after test driving one, I found out it is a great car. I hope Sarah is still at Frankfort Toyota when I go to purchase my next vehicle. I will definitely buy another car from her.

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Amoore23

Feb 7, 2015

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Sarah is a great person and I appreciate her help with purching my vehicle! Thanks again for the great customer service! Would recommend going to Gleen Toyota of Frankfort!

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jwagner

Feb 6, 2015

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That feeling is long gone if you give Sarah a chance. I have never had a sales rep go above and beyond to appease me until I ran up on Sarah. At no time did she put any pressure on me or force a bunch of things on me that I did not need. Every step of the process she made sure I liked the direction everything was going. That in its self was awesome! I thought I had a one in a million win dealing with her until I sent my parents to deal with her. That is when I found that she treats everyone the same. I now recommend her to everyone if in the market for a new vehicle. She even went the extra mile with follow ups after I left to make sure I stayed happy with my purchase. Most any other dealership gets your money and you no longer matter.

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ajkelley09

Feb 6, 2015

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As soon as you walk on the lot, you're able to tell that the employees there are not your typical sales people. They were very friendly, knowledgeable, and interested in my wants and needs. I dealt primarily with Sarah Mahmoud, who did a phenomenal job at getting me the car I wanted but staying in my price range as well. Since I bought my Avalon, I have returned for service and I wouldn't go anywhere else. With great customer service and good products going here will seriously make you think you are in a dream!

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Tim R

Feb 4, 2015

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My wife and I were getting our Camry serviced at the dealership. I had a wild hair to look around and talk to a Salesman. I'm sure glad I did. I purchased a new Scion XB from David. The experience was amazing from the time I sat down to the time I drove off the lot. I feel that he made every effort to make my wife and I happy. The atmosphere was great also. They made us feel like we were at home. The finance guys did a wonderful job too especially Dana and Curtis. I highly recommend going to Frankfort Toyota for your automotive needs and I promise you that you will leave satisfied.

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mattshuy1

Feb 3, 2015

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Chris Stewart helped me purchase my Sienna and my wife with her Lexus. He was knowlegeable but not pushy. He made the experience pleasant and as brief as possible. He continues to assist us when the need arises. He is the best.

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Timothy

Feb 3, 2015

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Vehicle I found was at Glenn in Frankfort. My follow up call to investigate led me to Chris Stewart. He walked out to the truck, phone in hand, to "look it over" for me. Satisfied, I drove to Frankfort, from Louisville - and bought it. I've purchase more cars than I care to mention, but without question, this was the easiest, almost enjoyable purchase I've ever made. Chris led the way, but his staff had to be good to follow through on all of his commitments to us. If and when I need to purchase another vehicle, I'll be talking with Chris. I've already recommended him to friends, and I'd recommend him to everyone.Thanks, Chris!

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Jtgrins

Feb 3, 2015

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Bought a used ford f 150 that I had seen advertised on the Internet. Had to drive far to get there and after all the paperwork the place was already closed. They left the gas tank on empty and worse than that I only got one key to the truck. They did not offer a spare. Also, they rushed the detail last minute and it was already dark when I got in the car to drive home. Next day I noticed water spots everywhere. When I called about the issues the best they could do was offer one free detail which was pointless as I do not live anywhere near Frankfort and will never be going there again. So basically I paid 30k for a truck and immediately had to go fill up the tank for about $130 and never have gotten a spare key as they cost too much. Hope I don't ever need a spare.

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mytybizar

Feb 3, 2015

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Great experience! Didn't feel pressured into something I didn't want. Very knowledgeable. Highly recommended! Has been great with follow up information and scheduling maintenance

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toyotafan

Jan 31, 2015

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My family and I have purchased and serviced multiple cars here and I always enjoy visiting and working with the friendly staff. I look forward to purchasing more vehicles from them in the future.

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JRJW

Jan 30, 2015

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This was my first new card buying experience and needless to say, it was super easy. My dad has had a great car buying experience with Tim Adcock in the past and my experience was no different. He took the time to teach me how to use all of the bells and whistles on the vehicle, which I thought was super helpful. Talking with Dana Arnold in Finance was fun and helpful. Wasn't nearly as stressful as I thought it would be because of Dana's professional, but easy-going demeanor. Beth Kaiser in Service thanked me for shopping with them when Tim walked me through the service room to show me where my scheduled maintenance would occur. It was a simple gesture, but one that stuck with me.

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James Monroe

Jan 29, 2015

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David Burnside is a true professional car salesman that sets a example for the industry .if A customer needs professional service buying a car please call on David Burnside

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Bill McDaniel

Jan 29, 2015

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Ken DeGrant made it easy for us to purchase the car I wanted. I wanted a UK blue RAV4 and he came through for me. Gave me want I needed on my trade in and that made me happy. I would recommend anybody working with Ken in the future.

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STL72

Jan 29, 2015

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In purchasing our Prius v my wife and I worked with Sarah Mahmoud. Sarah was professional, knowledgeable, and helpful to us as we made this purchase. She worked diligently with her manager to get us a price we thought waa very fair. We had a good experience with her and with Frankfort Toyota in general. We wpuld definitely work with Sarah and Frankfort Toyota in the future.

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dubya01

Jan 29, 2015

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Personable, professional and an amazing overall car buying experience. I told them what I wanted and they delivered exactly what I asked for...I will only go to Frankfort to purchase a vehicle. Thanks Dave and team...see you soon.

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Final Touch Crew

Jan 29, 2015

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Would recommend them to all my friends and family. They have fast and friendly service department. When I pulled in they got right to me with no wait.

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dfligor

Jan 27, 2015

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Two country guys in a farm truck show up to buy a Prius! I bet Ben wondered what was up! He showed us EVERY detail on how it worked, nice test drive and great to deal with.... Left with the car. He was recommended to me and I would tell anyone to ask for him by name and see why it's worth a long drive there for a car.

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joe

Jan 26, 2015

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I have been thinking about buying a new Tundra, and have worked with Tana Bentley, shes been very helpful. Plan on making a purchase in the coming months.

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prowe3054

Jan 26, 2015

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Tana worked a lot with my wife and I. She even came back to help us after she already left. She was very friendly and helpful and she followed up with us.

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Mike

Jan 26, 2015

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I test drove a 2014 RAV4. The sales person was Tana Bentley. She was very knowledgeable and pleasant to work with. She did all that she could to help me decide if I was ready to purchase the RAV4. We did not purchase the vehicle but plan to return and look at the 2015 models. I will request Tana when we are ready to purchase a new vehicle. We purchased a Highlander a few years ago from this dealership and have been well pleased with the vehicle and service.

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gcfky

Jan 26, 2015

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We came in because we noticed that there was a good selection of Camry Hybrids and had been watching the online stock without much success for months. Thanks to Tana we walked out with the car we had hoped to purchase in the near future in the right color. Easy and surely appreciated the extra service rendered on a nominal trade in with 200k + mileage.

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DGaskill

Jan 26, 2015

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Chris Stewart was polite, informed and not at all pushy in my recent search for a new Toyota. He answered all my questions, was very knowledgeable about the product and not pushy at all, which I really appreciated. I will come back to him for my next auto purchase!

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Sunshine

Jan 24, 2015

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If you, like me, have a problem with pushy, ill informed, arrogant, in your face know it all salespeople then read on because we have been rescued! Chris Stewart is "NONE OF THE AFOREMENTIONED" and is our car buying savior!!He was patient, very knowledgeable, extremely polite, very well mannered and he totally disarmed my nasty attitude towards new or used car salespeople, which is a rarity if not almost impossible!Thank you Chris for great buying experience! HIGHLY RECOMMENDED!!

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Bette P

Jan 22, 2015

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For the first time in my life, I actually enjoyed buying a car, thanks totally to salesman Chris Stewart. He was professional, friendly, and very patient answering my million questions. There wasnt any question about any car on the lot Chris couldnt answer. His product knowledge was phenomenal! Unlike other salespeople at other dealerships Ive dealt with in the past, Chris was not pushy or obnoxious, trying to get me to buy something, anything. He sincerely wanted ME to be happy with my choice. I chose a 2015 Camry and am THRILLED with my purchase and my entire car-buying experience. When Im ready for my next car, Chris Stewart will be my salesman. In the meantime, I intend to tell everyone I know to see Chris Stewart at Frankfort Toyota if they want a great deal and a great car-buying experience.

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samanthafoxy72

Jan 22, 2015

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Chris was very professional and honest!!!I would recommend Chris to anyone looking for a car!!:)Very pleasant experience ! !I I really love my FoRd Escape thanks alot!!!

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sldefrancesco83

Jan 21, 2015

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Sarah Mahmoud is an excellent salesperson!! She takes her time to get to know the customer. She thinks about them and not the money! Could not have asked for better service with her and Toyota.

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Katie Kees

Jan 21, 2015

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We had a great experience while buying our Camry. Ben Thompson was great to work with. He was low pressure and very friendly, which is what I like. He was able to answer our questions and was great to work with. My young daughters even commented on how nice Ben is. Dana Arnold was very nice to work with on the financing end.

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William

Jan 21, 2015

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The quality of servive I recieved from georgie was very satisfying.it was truley a pleasure dealing with her.she went above and beyond what she had to do ti help me out

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Bluesun

Jan 21, 2015

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I worked with David Burnside. If your like me and prefer to do your deal over text, or email. Dave is a great choice. I dont like the hassle of visiting a dealership. I was able to negotiate a price on my trade and secure the vehicle I wanted over a series of 3 phone calls and a hand full of text. When arrived they verified all the information on my trade and had the pwperwork prepped. I was in and out in about 30 minutes!Ill be back! Josh

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pokerman

Jan 20, 2015

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We went it for an oil change, and we found out we had a problem with our car. Georgie told us not to worry she walked us through what we needed to have fixed. She was very friendly and courteous. She knows what she is talking about. Excellent staff.

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dgood12711ataol.com

Jan 20, 2015

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Everyone there was very special to us. I would recommend this dealership to my friends and family. The only thing I would like to mention is that when the car was delivered it was not very clean. Still have have the tape on the right rear view mirror. I am planning to take the vehicle back to have this removed. Great vehicle and very nice. Jimmy was great and very compassionate to us. Please recognize him for his great contribution to this dealership.

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jeffkees

Jan 19, 2015

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Ben was excellent to work with. He provided us with all the info needed to make a good decision. We never felt pressured which made this a very good experience.

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Fstrbz

Jan 18, 2015

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They were very easy to deal with. Had cars I was interested in waiting with keys ready. Why would I go anywhere else? Thanks again.

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GCooperKY

Jan 18, 2015

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After going to several dealers around my area I called an spoke with Ben Thompson. It was definitely worth the 1 hour and half drive to get there. The other dealers couldn't answer most my questions. Ben was very knowledgeable and was very helpful. I highly recommend this dealership and Ben. I would recommend anyone wanting to purchase a vehicle to go talk to Ben!!

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bcodispoti

Jan 16, 2015

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My wife and I worked with Greg Woods almost 5 years ago to purchase our first Toyota and went back to him recently for our second one. He was friendly, honest and easy to work with. He cared about our needs and our price range and made suggestions that met all of those. The process was easy with no "car salesman" pressure, which I really appreciated. I have already recommend him to a friend. Bill in Finance was great as well!

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Khudson1941

Jan 16, 2015

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By far the best car buying experience I have ever had! Customer service and friendliness was absolutely amazing! I would recommend this dealership to all of my friends, family and coworkers!

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rldodd

Jan 15, 2015

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David Burnside definitely did his footwork!! We will for sure come back to mtake care of business when our lease is over. We are pleased with our Camry.

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Sarah

Jan 12, 2015

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In every vehicle I've ever owned prior to the one I just purchased, I've purchased directly from the owner/private party. So, this was my first experience purchasing a vehicle from a dealership. I was very pleased. Greg Woods was great to work with. He was helpful, answered questions, took his time dealing with me, and best of all was not aggressive or pushy in any way, which is what I was expecting when I came to a dealership for the first time. I feel confident a got a good deal and walked away with the vehicle I wanted. The customer service experience was wonderful, I love the Scion XB I purchased, and Greg has been kind enough to follow-up a few times since I purchased the vehicle in December 2014 to make sure I was happy with the vehicle and to see if I had any questions or needed anything. I will definitely be going back to Frankfort Toyota Scion for my next vehicle purchase!

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Shannon

Jan 12, 2015

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I have dealt with frankfort Toyota for many years now. Their customer service is excellent. David Burnside is very helpful & friendly. I highly recommend this dealership & David Burnside!

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Fred7272

Jan 10, 2015

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We researched several makes of cars and had settled on an Avalon. We found Frankfort Toyota's website to be easy to use, and liked the Internet pricing, where the discount from MSRP matched the average discount listed by research sources. Frankfort Toyota happened to have the color and features we wanted, so we were ready to buy when we visited, if we liked the dealer and staff. Greg Woods made the process easy and transparent. He was patient and went the extra mile to satisfy us. This is the way buying a car ought to be.

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jantha1968

Jan 8, 2015

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I went with the idea that all car salesmen are less than trustworthy. I was expecting a spill and someone attempting to sell me something I didn't want or need. What I encountered was quite the opposite, Thank You Tana Bentley. I was allowed to look on my own and was treated respectfully. Everyone was very friendly and helpful and I felt no pressure from the sales staff.

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Ellie

Jan 7, 2015

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Seriously, when my family was at the dealership picking up my son's new Corolla there was a terrible storm. The tornado sirens were going off and it was quite alarming. The whole staff was calm and helpful. Even though it made them stay past quitting time to complete our transaction, they didn't hesitate to be helpful and friendly.

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Jerry

Jan 6, 2015

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I recently bought my second Highlander from Frankfort Toyota and It was one of the easiest buying experiences I have had . Everyone involved was extra helpful during the purchase as well as after . I worked very closely with Tim and Skeet and they make a heck of a team . Plan on buying from them again .

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SMcElmurray

Jan 6, 2015

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I recently bought my 3rd car this year and the folks at Glenn Toyota Frankfort make it easy to do business. Very friendly, knowledgable team with the number one priority being on you when your there. Tim Adcock was an excellent salesman and made the experience even more rewarding.

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Patricia Ralston

Jan 5, 2015

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Gave me a great deal on a trade in for my daughter.. She has 2 children & they needed to be in a bigger car so they wouldn't be hurt in an accident...

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Mbarton

Jan 4, 2015

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We had a great experience purchasing our van. Our salesman found the color and all the amenities we wanted. Ben goes above and beyond to make sure all our needs are met! I would recommend him to anyone who wants a great car buying experience.

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phillip

Jan 4, 2015

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david was our sales man and was able to get the paperwork togather and work with my mother in florida, the bank , and me all within 30 to 45 minutes. fastest upfront deal I ever made for a truck.

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achesser

Jan 3, 2015

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This was my first dealership bought car and they all made it a fast and easy experience. They set up a test drive super fast and responded to me as soon as they opened. Sarah was also amazingly patient, kind and understanding. There was also no real pressure to buy a car but they took all the steps to ensure I had every bit of knowledge needed for a decision.Bottom line is you get good bang for your buck and a faster smoother buying experience.

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Anna

Jan 2, 2015

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This is the second car I have purchased from David and he has made it easy both times. He was very patient and didn't try to haggle back and forth with what we wanted. We told him the car we wanted and the payment we wanted and he made it happen! David is great to work with and very friendly, we will return to him for our next car too, eventhough he is a Louisville fan! :)

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Patti

Jan 2, 2015

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I appreciate Eric Potter's help when I bought a new Venza! I checked out several cars and went to more dealerships but was happy with the car and price at Frankfort Toyota. Eric showed patience and humor when answering questions from me and my elderly Dad. I wasn't rushed to make a decision. I would recommend Eric to anyone looking for a car!Patti

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AndyS42322

Jan 1, 2015

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I drove all the way to Glenn Toyota because my salesperson Eric Potter worked really hard for me to get me the deal that I needed. He showed excellent customer service and gave me all of the information that I needed to make an informed purchase. The sales managers and finance department was equally as helpful. I would highly recommend this dealership and Eric Potter if you are looking to buy a car. Thanks everyone at GT, good luck going forward with the name change!!

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UK4life

Dec 31, 2014

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Jared Tipton helped us with every aspect of our car buying experience. We were recommended to glenn by a friend and are glad they told us about this great dealership. Will be back when it's time for sequoia.

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Kylie8

Dec 31, 2014

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It took us awhile to find the right car bUT Sarah was helpful throughout the whole process. I never felt rushed and she was very patient even when I couldn't make up my mind. I always felt like my happiness was her first priority and she was very nice and personable. Definitely recommend to anyone and I wouldn't go anywhere else!

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csj

Dec 31, 2014

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Eric Potter made this an easy, pleasant and informed process. He was very knowledgable and answered many questions on my list before I asked them. Went over everything about the RAV4 and all the technology I had not had in my Tacoma. Gave me time to make my decision without making me feel pressured. He even took the time to make sure my phone was connected via Bluetooth and I knew how to use it before I left. Final financial processing with Dana Arnold was also a pleasant, efficient process! Thanks Frankfort Toyota!!

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Kg4jc

Dec 31, 2014

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We are shopping for a new vehicle and really enjoyed our experience here. The dealership was beautiful. Our salesman, Steve was extremely helpful, knowledgable and friendly.

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Jennya

Dec 31, 2014

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Love my new car! Love this dealership! Love my salesman! Everything about my experience was easy and relaxed! Highly recommend Glenn Toyota and Mr. Greg!

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SherryS

Dec 31, 2014

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Great buying experience. I highly recommend Glenn Toyota and Greg Woods as your salesman. He was very nice and very fair. He was a pleasure to work with!

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Pjdowell5

Dec 31, 2014

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they did an excellent job. They knew what I was looking for ,so therefore had several cars for me to compare and make a choice. They answered my questions and helped it to be a very good experience.

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Jodie

Dec 31, 2014

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Extremely friendly service. Chris was an amazing help in finding the perfect vehicle and got us the best deal. Couldn't ask for a better experience. We love our new Rav4!!!

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Sam W

Dec 30, 2014

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We bought a 2015 Toyota Tacoma from this dealership. The service we received was excellent and the truck is awesome. I would highly recommend working with Eric Potter and Dana Arnold for the next car you buy. You won't be disappointed.

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BAM

Dec 30, 2014

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I decided I wanted a Sienna and I was told I needed to ask for Skeet Tuttle. She did a great job showing us the differences in the Sienna's and answered all my questions. I had questions about the lease and Eric Clark sat down with us and explained everything so that we were very comfortable with the deal.

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Mary1115

Dec 30, 2014

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We weren't sure at all that we couldn't even afford a vehicle but Chris Stewart and Glenn Toyota of Frankfort was very helpful and friendly and this was very enjoyable experience for me and my husband. We didn't find Chris Stewart or any of the other staff pushing anyway which took the stress out of vehicle shopping and we will shop here again.

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savy

Dec 30, 2014

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I worked with Timmy Adcock he is Very curtias and none aggressive we will be back on our next purchase and send everyone we know

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MegLea85

Dec 29, 2014

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I have not purchased a vehicle from Glenn Toyota of Frankfort yet BUT when I do I will be sure to buy from Ben Thompson! He has been extremely helpful, patient, and supportive throughout my car shopping process. I would highly recommend him to anyone who is looking.

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AngieS

Dec 29, 2014

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After checking on line with all the Toyota dealerships in the area, I only found one that had the model year of the vehicle I wanted in the price range I was willing to pay. Tana Bentley emailed the vehicle information to me even though she was at home sick with the flu. We corresponded several times during the course of the day making all the arrangements including pricing. I just had to go to the dealership test drive and deal with financing with Bill. Since Tana was out sick, Steve Tewell assisted me at the dealership with test driving and going over the vehicle. Both Steve and Tana were very easy to talk to and extremely friend. The whole process was fast and easy. I will definitely recommend Glenn Toyota!

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LanaJ

Dec 27, 2014

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I just purchased a 2015 Highlander from Glenn Toyota. My experience was excellent. Both the salesman and office staff were great. The ease of purchase and customer service were all I could ask for. Tim explained the features in detail, linked my phone, and offered help if needed at any time in the future.

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kgcoleman

Dec 27, 2014

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This is our second vehicle we've bought from Chris Stewart but our fourth from Glenn Toyota. I love that when we walk in the door someone knows us, that's why I keep coming back. Great experience and service!

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COLEMAN706

Dec 27, 2014

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Great experience, Chris is an extremely good guy! Would recommend him to anyone! . He made the process fast and easy for my wife and me. .

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Kitty

Dec 27, 2014

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What a great guy to work with! Tim made my husband feel relaxed and ready to make a deal. Tim spoke to us like lifelong friends, not just another sales pitch. Important decisions were made and Tim gave us the time needed to make them. He helped us get exactly what we needed and we all walked away happy and ready to make future deals.

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Djfeaz311

Dec 23, 2014

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Chris Stewart was by far the best car salesman that I've had the pleasure of doing business with. He really make buying a car easy and stress-free and that's hard to find these days.

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Toolman

Dec 22, 2014

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I have purchases at 10 vehicles in the past 10 years from Elvis Davis and David Burnside and they have never disappointed. I never look elsewhere, just call and tell them what I want and they take it from there. Great dealership!!

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Dan

Dec 21, 2014

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Ben Thompson was very professional and knowledgeable about Toyota. During delivery he explained all the features of the Toyota Avalon and the smart key and linked my cell phone to the car.

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terp152

Dec 21, 2014

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Very courteous and professional salesman. Great car and price. Highly recommend Jimmy Williams for an outstanding buying experience. Glenn Toyota is great to work with in the service department as well.

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aholderman24

Dec 20, 2014

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I would highly recommend Glenn Toyota to anyone looking for a new car. We love our new car. Every detail was explained by our salesman Jimmy Williams who was awesome to work with. He was so easy going, friendly and didn't push us into anything else as we knew exactly what we were looking for. Dana Arnold in finance was great as well! Had a great experience and loved how clean the whole facility was. Everyone we encounter was so friendly and personable.

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TTSREED

Dec 18, 2014

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David Burnside made our experience of buying our first new car very pleasant and hassle free. Great sales rep! Everyone at the dealer ship was exceptionally nice.

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mili

Dec 17, 2014

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She was very patient, knowledgeable and super friendly. I would definitely recommend her to my friends. She is determine to find you the better deals in what you are looking for. Loved her.

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teresa

Dec 17, 2014

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just a note to praise my salesman, Ben Thompson, at Glenn Toyota of Frankfort.he made buying my first Prius so easy. Ben took the time to teach me about the hybrid car.I am very impressed with his salesmanship. I will recommend Ben Thompson to my friends wanting to buy a Toyota. Thank you Ben for a very good car buying experience.Teresa Yagel

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GeoDX

Dec 16, 2014

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They where all very friendly and where not pushy at all. Over all they worked with me and made it a simple process. Would easily recommend them to anyone who is looking for a new.

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sue.thurman

Dec 13, 2014

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We have just purchased an SUV from Glenn Toyota in Frankfort. Their beautiful showroom and courteous staff were a pleasure to work with. We were especially pleased with our sales representative Jared. He was so helpful and easy to work with! We would highly recommend Jared and the staff at Glenn Toyota . Great experience!

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sminor19

Dec 13, 2014

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Sarah has been looking for the perfect car to fit my needs for months! She made my experience very pleasant & fulfilled all of my request. If your looking for someone who is on your side & wants the very best for you, call Sarah & she will hook you up. I will never use anyone else for my car buying needs. Thanks for being so awesome!!

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jsharprn

Dec 12, 2014

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Ben did an outstanding job helping me buy my first new truck. I will tell all my friends about Ben and Glenn Toyota in Frankfort.

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anw23

Dec 10, 2014

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Sarah went above and beyond. I had a car picked out online that I really wanted, unfortunately they sold it before I made it to the dealership. Upon my arrival Sarah knew my name, what I was looking for and even though the car I had originally wanted got sold, she was quick to find me one that caught my intrest. I've called and text her many times with questions and shes always quick to respond. If she doesn't know the answer she sure will be the first to find out and get back with you as soon as she has the answer. Thank you so much for all you've done and continue to do Sarah!

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cindycarol.hill

Dec 6, 2014

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We have been there twice in the past 6 mo for new vehicles and she was great! Worked with her in person and then over the phone. She had almost everything ready to go when we got there. It was totally painless!! Highly recommend her.

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CStumph

Dec 6, 2014

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Tana Bentley, does not have her picture as staff? She does a great job. I see her name on the sales list. A pretty lady like her should have a picture on both sites. Oh well. I hate dealing with car people but she was nice and cared. I will recommend my friends and family do business with her were ever she is. Heck, I'd buy a junk car from her. Just because she is so kind and cute too.

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Renee Meeks

Dec 6, 2014

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Went in and David made us feel like we were at home. He worked hard to make sure we got what we wanted. He was very nice and knew what he was doing. He was the best salesperson I've ever went to. I would recommend him to anybody! Very professional!

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darren.clarke.12

Dec 6, 2014

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I have had a great experience with Tana the sales person and Dana was a great help with financing, they helped get me the best deal and really were attentive to my needs.

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t.reid

Dec 3, 2014

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We came in looking to buy a prius, Greg was very knowledgable about all the different cars we looked at. He didn't pressure us or try to sell us something we didn't want. He took the time to let us look at everything and answer all the questions we had. We weren't happy about what they gave for our trade in but we did it anyway and we are happy we did.

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TimM

Dec 2, 2014

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We found the perfect car for my son online through Cars.com, but the dealer's Web site and the customer service after we had contacted them are what really sealed the deal. Glenn Toyota is almost 60 miles away from where we live. In the past, we would have never even considered traveling that far to look for vehicles. However, the amount of information available on the dealer's Web site let us know the trip was likely to be fruitful. When I made an inquiry, the salesperson responsible for Web sales called me the next morning and made sure I had any information I needed that wasn't online or that I hadn't accessed. We made an appointment, saw the car that evening, and purchased it as soon as my son was able to transfer funds to his account. The salespeople and the finance person were all friendly and helpful. There was very little high-pressure tactics (other than trying to sell an extended warranty, tire hazard insurance, special paint and interior coating, and other post-sale markups). The reason I downgraded the facilities is simply the distance involved; they offered 3 free oil changes with the purchase, but being 60 miles away makes it more difficult to find the time for them to occur.

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Justin Hearn

Dec 2, 2014

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Excellent. A++. Tana is a true professional at her craft. I wouldn't go to any other dealership in the state of Kentucky. A+++++++++. The best

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vbranham

Dec 1, 2014

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My Sales Person, David Burnside was very helpful in explaining the Sales Process and the interworkings of my new 2014.5 Camry. Everyone at Glenn Toyota was professional and businesslike. David and the Special Incentives are what sold the Camry to me. Thanks.

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camburg0

Nov 30, 2014

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Salesman and management went above and beyond to ensure that I was treated right and got just the car I wanted. They were very kind and patient with my being a first time buyer, and that meant the world to me. I highly recommend them to anyone and everyone !

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mlpshelby

Nov 30, 2014

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Great team! They took care of us and treated us well. Billy G. was great to work with along with Eric and B. Gaines. Jared was super sharp on electronics- explaining dvd system and rear entertainment package.

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marymshel

Nov 30, 2014

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Shopping around at several different dealerships for a Toyota, it was a relief and a pleasure to deal with Tim Adcock at Glenn Toyota. There was no pressure and Tim was easy to talk with and never made me feel like a novice car buyer. I was impressed with his professionalism and his knowledge regarding the best car for me. He broke the stereo type of a fast talking car salesman.

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Megalyssa

Nov 30, 2014

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I had a great experience working with Eric Potter at Glenn Toyota!! Anyone in the market for a new or preowned vehicle should definitely ask for Eric!!!

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uklover88

Nov 30, 2014

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Chris was not the stereotypical pushy car salesman, he made the entire process easy! He answered all my questions with great patience and detail. I could not be more appreciative. Request Chris when you visit this dealership!

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donnagarrity5

Nov 30, 2014

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I went to glenn looking for used cars. I am always skeptical walking on to a used car lot because of negative experiences I have had in the past. Jared Tipton was very friendly, up front, and honest during the whole process. We were able to get the numbers quickly and made a great buy. Will definitely recommend to anyone looking for a used car.

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Greg1958

Nov 30, 2014

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I was looking for a good used car. Glenn Toyota has a nice selection. David Burnside is very efficient getting the information and numbers that I need. I will be recommending David to my friends.

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mark.hoover.921

Nov 30, 2014

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I've dealt with Mr. Adcock for many years. He brings to the table honesty, product knowledge, and, most importantly, his own personal opinion of the automobile. He understands that unhappy customers in a small community can negatively impact the business he works for and his good name in the community. He also understands that happy consumers come back and write five star reviews. Tim loves his community and treats every customer as family.

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catsfan407116419

Nov 30, 2014

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Timmy Adcock has made the buying experience a joy we all know how hard it can be buying a car not with Timmy very easy and professional I will keep coming back

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Steve Little

Nov 30, 2014

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The Glenn Toyota dealership and salesman David Burnside are the best in Central Kentucky. No high pressure sales. Great selection and prices. Highly recommend Glenn Toyota and David Burnside.

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Flyers52

Nov 30, 2014

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Tim Adcock made my experience the best I have had at any dealership ever it was so easy no hassle just a great overall buying process

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UKball83

Nov 30, 2014

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Great people! All my questions were answered thoroughly and all needs were provided to me! The service was friendly and extremely helpful. I look foward to returning.

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littlehays

Nov 29, 2014

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Ben Thompson was very straight forward and honest, which is what I appreciate. He kept his word and contacted me as soon as the vehicle I was looking for came in. He helped me find best option with purchasing it. I'm a difficult customer and he had great patience with me :-)

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foxxpass

Nov 29, 2014

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I'm not a fan of the car buying process. In fact, I cringe at the idea of having to walk on to a car dealer's lot. Mr. Stewart's no pressure, candid approach and friendly demeanor has changed my attitude. We are still in the car buying process. But now I have found a professional Salesman in Chris Stewart that I can trust.

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Jingerp

Nov 29, 2014

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Chris helped me consider my options based on affordability, safety, and gas mileage. He didn't try to sell me something I couldn't afford. I appreciated his time.

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Tiffd17

Nov 29, 2014

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This experience was great!! Thanks for the help. David and Eric were great!!! Trade in was fair and worth it. Will continue to do business with Glenn Toyota.

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brian.franklin.73307

Nov 29, 2014

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Good service. Didn't feel rushed. Wasn't able to find what I was looking for so Ben took down my information to research other dealers.

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Thompsons2

Nov 29, 2014

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I came to Glenn Toyota looking for a good used car that wasn't going to break the bank. I worked with Ben, who was fantastic. Super friendly and worked to make sure that I got the car I wanted at the best deal.

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calla.knight

Nov 28, 2014

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I bought a used 2010 Scion tc from Glenn Toyota on November 22nd. Jimmy was super helpful and patient. He answered all my questions and even had them resurface my rotors when my mom noticed they felt different. All the salesmen/women in there were really friendly and kept me company while I was waiting for my paperwork to get finished. Overall fantastic service, especially from Jimmy.

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memom

Nov 28, 2014

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Mr.Stewart answered all my questions and was extremely patient despite my repetition of questions when I needed further clarification. He is the consolation professional.

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tomspens

Nov 26, 2014

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Once we decided it was time to trade vehicles Glenn Toyota was the first dealership we visited. Steve Tewell greeted us and proceeded to show us vehicles while asking questions that helped us determine the type of vehicle best suited for our needs. He was very helpful but never aggressive. We made a return visit and requested that Steve assist us. As before, he was pleasant, helpful and answered all our questions. When Steve called to check in with us a week later I told him we had purchased a car from another dealership. However, I told him we were very pleased with the assistance and guidance we received from him and would not hesitate to contact him in the future. I had dreaded the process of buying a new vehicle because of past experiences but Steve Tewell made it a pleasant experience!

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navytubaman

Nov 26, 2014

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We went to Glenn to look at a Rav4 and ended up coming to terms on one but it was late at night and we decided to come back the next afternoon to turn in our trade and to sign the papers. When we arrived the next day the salesman told us he had bad news, that our deal would not go through. But he did it with a bit of a smile and said the dealership just got news of a new rebate and if we didn't mind, they were going to lower the price of the car.I was blown away, they did not have to do that and we would have never known any different. They told us it just wasn't right not to tell us and that is their company philosophy. Thank you Glenn Toyota, and especially salesman Greg Woods, Chris Stewart, and manager Barry Wilson.

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rcoster

Nov 25, 2014

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I was extremely happy to find a dealership willing to listen to me after looking at four Toyota dealerships. Yes, Glenn wanted to sell me a car, that's their business, but they were willing to do it on my terms, listening, specifiying the options, and special ordering for me. I have the Tundra that I want and it was due to the willingness of Jarod to listen to what I want and patiently wait for me to make up my mind. It took two months but is was very satisfying to finally receive the truck THAT I WANTED, not one off of the lot! Thank You Jarod.

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marcusfurn

Nov 25, 2014

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Right timing, right price and very easy to purchase my 2013 Avalon Limited. Steve Tewell was excellent to work with as is everyone I've ever met at Glenn Toyota Frankfort. I did an internet search of this vehicle and the best deal was right here in Frankfort. This vehicle is loaded with features including some I wasn't previously aware of!On a personal note- I happen to be board president of a local nonprofit and Glenn Toyota Frankfort is a very generous corporate sponsor of our organization. Of course, they can't do that for everyone, but it is an indication of how big their hearts are and it is important to them to give back to the community.Buy your next vehicle at Glenn Toyota Frankfort-yo'll be glad you did!

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DeeNuck

Nov 25, 2014

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I COULD NOT BE HAPPIER WITH MY OVERALL EXPERIENCE WITH GLENN. THERE WAS NO PRESSURE JUST HONEST ANSWERS TO ANY QUESTIONS I MAY HAVE. MY SALES PERSON TIM ADCOCK WAS VERY PROFESSIONAL AND FRIENDLY. TIM WENT ABOVE AND BEYOND TO HELP IN ANY WAY HE COULD. I LOVE MY CAMRY. I WILL HIGHLY RECCOMEND GLENN AND TIM ANYTIME!

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lfcollings

Nov 24, 2014

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I COULDNT BE HAPPIER WITH MY SALES PERSON SHE DESERVES A RAISE,I AM SOHAPPY WITH MY PURCHASE, AND I WILL RECOMMEND EVERYONE TO SHOP AT GLENN TOYOTA

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nancy.m.knight

Nov 22, 2014

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Puts you at ease, no pressure, answers all questions, spent all the time we needed to look at all the cars we were interested in and drove (which took a while)! Feels more like buying from a neighbor than a dealership. Cars priced under book value as well.

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harryhenderson

Nov 22, 2014

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I came in unsure about my choices to purchase a vehicle and met a young man named Ken, overall he was very friendly and answered every question I asked without hesitation.

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Tim Sheff

Nov 21, 2014

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Thank you to my sales consultant mr.steve tewell. Mr the well was very well versed on the Toyota lineup and answered all of my questions immediately! Well done!

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asmither

Nov 20, 2014

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My car buying experience was about a 6 month process--my sales consultant, Ben Thompson, was there every step of the way. His professionalism, attention to detail, and understanding what my needs were, made for a very enjoyable experience. Anyone who knows what they want--or has no clue--should take the time to work with Ben Thompson at Glenn Toyota....your expectations will be exceeded for sure! Great job Ben and the Glenn Toyota team!

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Sheilap

Nov 19, 2014

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Eric Potter treated me and my parent like we were all good friends. The car buying experience was far superior than the other toyota dealerships.

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Stampinggrdgal

Nov 19, 2014

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We bought a new Scion TC from Jimmy Williams. The experience was a no hassle, quick, and easy ordeal. We are very pleased with the help, sport, and service that we received from Jimmy. We would definitely recommend using Glenn Toyota to buy your next car. Thanks again Jimmy.

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marlene.holmes.336

Nov 18, 2014

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Worked with Jimmy Williams and never felt pushed or uncomfortable. In fact, the whole staff was knowledgeable and friendly. All our experience with Glenn Toyota has been more like a family discussion instead of a forced decision as we have experienced in other dealerships.

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Linda Craft

Nov 16, 2014

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Great experience purchasing a 2014 1/2 Toyota Camry. Our sales person was Sarah Mahmoud. She is extremely knowledgeable, patient to answer all questions, not pushy, and easy to work with. We got a very fair deal at Glenn Toyota, and would highly recommend Sarah, Barry, and Glenn Toyota for your vehicle needs.

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topsyrado

Nov 13, 2014

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Highly professional staff, they are welcoming and know what they are doing plus very helpful , I will recommend them to people and will be willing to deal with them again

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June S

Nov 7, 2014

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Wonderful experience. I had been recommeded to Glenn Toyota by a friend. Drove 48 miles when three Toyota Dealers were closer to me in Louisville. Would definitely make the drive again. No hassle and super friendly, Greg Woods made the buying super simple. The plus was that Glenn Toyota's price was $580 cheaper than Oxmoor Toyota price for the exact same car.

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Warren McEuen

Nov 7, 2014

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I came in to get Toyota Tacoma with a manual transmission, and Greg Woods was able to find one for me and have it delivered by the next Friday. The transaction was smooth and painless, I would recommend Glenn and Greg Woods to anyone in the market for a Toyota car or truck.

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ggittings

Nov 6, 2014

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Greg Woods was fantastic to work with during the purchase of our new RAV4. He made the process smooth, pleasant, comfortable, and fast. I can easily say this was the best car buying experience ever and that's not just lip service. No haggling back and forth, no high pressure tactics, and an upfront and honest salesperson. He took the time to explain the technology and basic functions of the car. One key that I rarely see from other dealers and sales folks is that he treated my wife and I as equals in the process and didn't focus the conversation on just the husband. Greg has even followed up through email and phone to ensure my wife and I were happy with our purchase. We will no doubt make the drive to Frankfort for our next Toyota!

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Alex Smith

Oct 31, 2014

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I came in to look at a sample of brochures to make buying a car a little easier, Mr. DeGrant gave me his cell phone number after he finished assisting me to answer anymore questions that I had. I appreciate the dealers no pressure atmosphere and the overall experience that I had.

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Jenna762

Oct 31, 2014

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Sarah is awesome and I always send people to her because she is soo sweet and treats people right! Customer service was the best I've had my whole life!

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kasibick85

Oct 31, 2014

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Jared was funny and made the whole process easy. I love my nissan and we got a fair price. We will be telling our friends and family to go see jared for sure.

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Techguru23

Oct 31, 2014

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Jared got me a great deal on my Prius and now I am saving a ton at the pump. He was very laid back and there was no pressure to buy at all. I will be back in the future for my next vehicle.

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rsaucier63

Oct 31, 2014

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My wife an I met with Eric this morning after corresponding with him via text last evening (during his time off I should mention). He was knowledgeable about the model we were interested in and was able to guide us through the buying process as smooth as silk. Be sure to look him up when you're there!The rest of the staff we encountered, Elvis, Bill, and the detailing crew just capped off a great buying experience. I highly recommend the Glenn team!

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thomas.iorio

Oct 31, 2014

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I bought a used 2005 prius from Glenn Toyota. First off I absolutely love the car. If you don't have a prius, you're doing it wrong. I'm getting 50 miles to the gallon consistently! Eric Potter was great, friendly guy who worked with us and was always prepared for my visit. He even let me take the car to my own mechanic to have it checked out. Definitely would buy a car from him again.

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amysaus

Oct 31, 2014

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Just purchased a 2015 Corolla and I couldn't be happier. The salesperson we worked with, Eric Potter, went out of his way to get to know exactly what we were looking for and made it such a positive and easy experience to buy. I also recently had to have some major work done to another vehicle and the service department was great. They came in well under estimate and Beth Kaiser was so friendly and informative. We highly recommend Glenn Toyota and won't be doing business elsewhere again.

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Snm1212

Oct 31, 2014

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We had the most pleasant, smooth, no pressure experience ever with buying a car. Steve Tewell was very friendly, knowledgable, and helpful...,would highly recommend!

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steveflexington

Oct 30, 2014

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Jared Tipton helped me find a new vehicle in the price range I wanted quickly and with honesty throughout the sales process. I can't believe how fast they got the paperwork done and got me out on the road.

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frankfortcheryl

Oct 30, 2014

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Jared sold us two vehicles in less than 4 hours on a busy saturday. We got great deals on both of our purchases. We will be back in the future.

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foundjimbo

Oct 30, 2014

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I came to Glenn Toyota in need of acquiring some information for the purchase of a new pickup truck. The overall dealership was very impressive. The cleanliness as well as the organization was superior in all areas. The salesman was Mr. Steve Tewell and he was most helpful. In no way did he express any type of the standard "game playing pressure." He was actually willing to take the time to listen to me and allow me to get my questions answered, as opposed to continually doing all of the talking, working to get me and my thinking off balance. This is one of the reasons I do not like to purchase automobiles. However, this salesman and this dealership have given me a renewed mindset. I will tell all my friends and especially all of the women at the Church looking for a car..Many of the women think they need someone with them. They will find their helpful assistance right there at the dealership and I will tell them to make certain they ask for Steve.

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jdoane

Oct 29, 2014

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Mr. Stewart was very professional while dealing with me, a very determined customer. I don't like the car-buying process, but his attitude and ability to work with me, made the sell that much better. I was able to buy my family the perfect vehicle at the right price and couldn't be happier with the transaction. I would definitely be utilizing Mr. Stewart's services with any future vehicle purchases.

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franken9

Oct 29, 2014

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The folks at Glenn are great! It was nice to be treated as a customer and not just a deal. Tim Adcock took time to patiently answered all my questions and had the answers at his finger tip. There was none of the high pressure tactics or shennigans. He made the negotiation process painless and fast. Dana Arnold went the extra mile to work on getting a great interest rate, and added a few perks to sweeten the deal. They set the benchmark of what a buying a vehicle should be, great experience! If you need a car, see Tim!

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pmasters

Oct 29, 2014

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What a wonderful experience we had buying the Toyota Camry. Steve was not pushy; he was very informative and just a nice person to work with. We truely enjoyed buying a car from this dealership.John and Patty Masters

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gmefford

Oct 29, 2014

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The people at Glenn Toyota are truly professionals. They have taken care of all my questions and concerns about purchasing this vehicle. Everything has been up front and I look forward to continue dealing with them.

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Tnvolfan114

Oct 28, 2014

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Chris was very helpful and patient. We really liked the way he sat down and wrote out the "On the Road" differences between the two models we were looking at. Thank you Chris!! We LOVE our new Camry.

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gam.macpherson

Oct 28, 2014

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Sales and service people were excellent. Steve Tewell was very informative and helpful. Selection was a little limited, but look forward to future purchases here.

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Skgraves

Oct 28, 2014

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Chris was an awesome guy to work with, very patient and kind, really funny, and very informative. Will be recommending him to all friends and family who are looking for their new Toyota!

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Skarnit

Oct 27, 2014

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Friendly, quick, good selection and best prices we found. Very nice waiting area that was kid friendly. Will be back next time we have to buy a vehicle.

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Monette7

Oct 27, 2014

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I decided to drive to Frankfort, Kentucky to shop at Glenn Toyota. My salesman was David Burnside. This was a most pleasant experience with the selection and the professionalism of the staff. I will recommend David Burnside and Glenn Toyota to my friends and family.

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tracibenson22

Oct 26, 2014

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Eric was fantastic from beginning to end. He answered my many questions via email before I even got to the showroom. Once there, it was perfect from beginning to end. He showed me around the beautiful dealership, was very thorough in the test drive, pricing, paperwork, options...and can I say FUN! My husband and I had a blast kidding around with him. I came home with my brand new 2015 Camry and am ecstatic! Thank you Glenn Toyota, Bill, Elvis, Barry and especially Eric! I slept like a baby last night with my new car in the drive!

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cppurdom

Oct 24, 2014

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Jimmy was patient with my questions and thorough in his answers! He was very helpful! As a result I bought my first Toyota...a 2015 Camry! Next time I buy a car I hope he is still there!! Price was excellent!

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mamasmth

Oct 22, 2014

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Working with Ben Thompson in purchasing my new Toyota Camry was an experience I would recommend and did to my friend who make a purchase the next week. Ben is knowledgeable about the product and it was a pleasure dealing with him.

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jonivotaw

Oct 22, 2014

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I was going to buy my 2014 Limited Avalon Hybrid in Louisvlle KY and the experience I had at Oxmoor Toyota was awful, my dad encouraged me to go to GLENN's where he buys his vehicles so I did and was not at all disappointed. I walked in and Ben Thompson took great care of us and had us in and out in less than an hour. He stayed late until I could get there from Louisville and then brought my car too me once it was delivered. I will and have recommended everyone to go to GLENNS and Ben Thompson is one of the major reasons. We will continue to buy our cars from Ben.

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Sheila Lowther

Oct 13, 2014

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I bought a Rav 4 from Tim Adcock at this dealership this morning. I felt that I was treated very fairly and Mr. Adcock was very patient with my questions. I test drove another Rav 4 at a different dealership a few weeks ago and found the salesman to be abrupt, impatient, and unpleasant. Mr. Adcock was the polar opposite. The floor manager was equally pleasant and I left the dealership satisfied that I paid a fair price and received a reasonable trade-off value for my old car. This is the 3rd car we have purchased from Glenn Toyota, and all of our experiences with their service department have been equally positive.

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stapeye

Oct 13, 2014

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Ms. Mahmoud was an excellent salesperson & responsive to our questions. We appreciated her honesty & willingness to resolve our issues. She is an asset to Glenn.

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sid8788

Oct 13, 2014

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We were guided into the right direction with a friendly Service. And helped us to finish the process in a professional manner with excellence . Thanks. Sid.

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pattimclark

Oct 12, 2014

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It was a pleasure doing business with Glenn Toyota. From start to finish the entire process was handled with professionalism and focus on customer service. This was our second car from Glenn and won't be the last.

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Jp287!

Oct 10, 2014

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Great buying experience, friendly staff and, comfortable atmosphere. Staff went above and beyond to make me comfortable and help me find the right car. Overall great service! Ben Thompson helped me find the perfect car, and really took the time to go above and beyond. Glenn Toyota is fantastic.

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drust051

Oct 9, 2014

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Excellent work from Ben Thompson of the sales staff - after the initial contact, he kept me informed of the vehicle's status when I was unable to visit the showroom for a few days. When I was shown the vehicle, he was both very professional and very personable. Made the whole process very low-pressured but thorough. Helped me get a great deal!

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dagwood3

Oct 8, 2014

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May of this year my battery for our 2006 Avalon went dead.I Told my wife Jo the I was going to Glen Toyota to get a new on.Last july we let our 16 yr old granddaughter have our 2001 camry.Jo decided she wanted a new small car .wanted a Prius (out of her price range) so she found a Honda Fit that she really liked and bought it.I never was fond of it and she finally decided she wasn't in love with anymore.Jo said I want to go see what Honda has to offer and what kind of trade they may give on the Fit.I said ok.I will go with you to Honda first and so we did.Couldn't find anything to get excited about so I said let's go to Toyota .I got my battery for the remote and I thought I would see what kind of trade I could get on the Avalon since it had turned 100000 miles and warranty had expired.This was a big mistake! The salesman, Ben Thompson showed us this maroon colored 2014 Avalon and took us for a test drive.I FELL IN LOVE WITH IT.Negotiation time! We could not come to terms and on the way out the door to look at another car we crossed paths with Mr Tolle and I made a counter offer to him and he said "SOLD".Thank you Mr Tolle. Its now 3:00 P M and went to lunch while they were prepping the car.After lunch,I Jo said but I was the one wanting to trade cars.I said ok lets go see about a trade on your Fit for a Prius.After another 2 hrs Jo found a Prius she liked(I was scared to death she was going to settle on the red one!) and to my regret Mr Tolle had left for the day.But Ben and the finance manager finally agreed to a price that we could live with.We absolutely love both cars,All of the people we had contact with were very professional and helpful thru this ordeal.

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Glenn101

Oct 1, 2014

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Fantastic car buying experience. Tim Adcock was very kind and trustworthy. His knowledge was very helpful. He went above and beyond for customer service. I would recommend seeing Tim for any car buying experience. No pressure sales, just good people helping people.

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KLBBatts

Oct 1, 2014

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I was really impressed with the courtesy of the staff when I first arrived. Greg actually listened to me and lead me straight the vehicle that I had described. He allowed me to ask questions and answered them! I absolutely love my RAV4! I highly recommend Glenn Toyota and Greg to anyone looking to buy a new or used vehicle.

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mshanker

Oct 1, 2014

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I had intended to buy a used Camry or Lexus this summer, but my visit to Glenn Toyota caused me to change my mind. The sale on the new 2014.5 Camry LE was too good to pass up. The salesperson, Steve Tewell, was friendly and helpful. It was a pleasure to do business with him.

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dday54

Sep 30, 2014

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Jared was terrific the moment he greeted me on the lot. He helped me save thousands of dollars on my new avalon! I am a deal hunter and Glenn Toyota had the best price by almost $1000. Will be getting my son a car soon and I will be back to see Jared and the whole glenn team.

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ken hamilton

Sep 30, 2014

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Jared was a great help in my search for a preowned truck. I would definitely recommend him to anyone looking for a new or used car.

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cheetoh31

Sep 30, 2014

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Customer service was much better here than most dealerships I have ever visited. My only real concern was that of the mileage on the car which was right at 249.5 miles and when you sign the agreement for it to be under 250, just seemed like they found one that barely made the margin. Maybe that's normal when it comes to buying new cars that is not on the lot. I love the car though.

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keaton9801

Sep 30, 2014

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Ken DeGrant was my salesman for my 2015 Toyota Highlander. He made the process so easy. I received $4000.00 off msrp with Toyota discounts which was great. He was very polite, respect and easy going. I would recommend him to any one that is looking for new or used vehicle. You cannot find a better dealership that Glenn Toyota in Frankfort.

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sortega

Sep 30, 2014

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I spoke with Ken and we were looking at many different vehicles. I was looking for good gas mileage and but something with a lot of room. Ken gave me some options on the vehicles I was interested in. Finally I picked the Prius because of the gas mileage. So glad I got the Prius.

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sm102770

Sep 30, 2014

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Ken DeGrant was my salesman and sold me a brand new 14.5 Camry which was such a good price with it being 4,000 off msrp. I am glad he helped me and I would recommend him to anyone.

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Cassandra Sinkhorn

Sep 30, 2014

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All the workers there were friendly and very helpful. Anytime I need my car serviced I take it to this dealership, the immediately find the problem, fix it, and return it back to me in a reasonable amount of time.

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kmm1991

Sep 30, 2014

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As soon as I walked in sarah was there to great me and walk me through the lot. Not only showing me the type of car I had in mind but also others that she thought might interest me. Although I wasnt able to get the vehicle that day, she seemed like she cared and stills keeps me up to date on potiental cars. She's awesome!!

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leahparker.kissick

Sep 30, 2014

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Caring salesman who truly care about the customer. I will definitely recommend Glenn Toyota to all my friends and family. Tim drove our old car home,so we could take the new one! How great is that?!

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chelsea.kiser.5

Sep 30, 2014

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Sarah was amazing, she was so patient with all our needs and knew exactly what we were talking about. We will defiantly keep our business with her in the future!

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1696

Sep 30, 2014

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The staff were all very friendly, and Eric Potter was a very helpful and knowledgeable salesman. I felt comfortable with making my decision to purchase a new vehicle as he was there every step of the way to answer my questions and talk me through the buying process. I would recommend them to my friends and family who are interested in buying a new vehicle.

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Mwatts0034

Sep 30, 2014

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I had a really good experience buying my first car from Glenn Toyota! The sales team wasn't pushy and were super friendly. I will definitely recommend this dealership to friends and family.

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SNM123

Sep 30, 2014

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This car shopping process has been the smoothest we have ever experienced! Steve took the time to listen, answer all of our questions, and let us check out the inventory while remaining pressure free. I have been to many dealerships that operate on pressure tactics, was a relief to have a stress free no pressure experience where we were able to really get a feel for which vehicle we wanted. I would highly recommend Glenn Toyota, especially Steve Tewell! We will keep going back.

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NewHiglander2015

Sep 30, 2014

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Tim Adcock provided excellent service. We were referred to him and would definitely refer others to him. Selection of new models ideal and purchase process easy and time efficient.

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tlew

Sep 30, 2014

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I have been planning to purchase a new vehicle for months but did not want to go to a dealership to look at cars until I was ready to purchase. I had a great experience with no pressure. I was given time to look around and drive several vehicles before making my final decisions. Tim Adcock has been great to work with and I will recommend him to my family and friends.

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Micaylamae

Sep 30, 2014

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From the moment I set foot onto this dealership I felt welcomed, inviting me in the door with a handshake and a smile. They answered any question I asked and told me the truth about the car quality. I plan on making Glenn Toyota the dealer I recommend and go to for all of my car needs.

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EGillaspie

Sep 30, 2014

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We had a great experience. He was very attentive and made us feel like family. Eric was very personable and quick to respond to every question we had. It was quick and enjoyable. Well worth the 20 minute drive from Lexington.

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buyercar13

Sep 30, 2014

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We are starting the process of buying a new Sienna and Jimmy Williams took the time to listen and show us a great van for a great price, even though we are not ready to buy for a couple of weeks.

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JVarble

Sep 29, 2014

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I have been working with Ben Thompson for about a month now trying to decide on a new vehicle. I know that I want to buy a Toyota based on the fact that they are very loyal and trust worthy vehicles. I have been back and forth on which model to choose from and Ben has been nothing but patient with me through the entire experience. He has not been pushy at all, which I have really been appreciative of. I strongly believe that Ben will not allow me to leave the lot in a new vehicle unless he and I are both convinced that I have made the best decision. If you are in the market for a new car I strongly suggest going to see Ben at Glenn Toyota!

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Nicole21h

Sep 29, 2014

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Wonderful Experience this time around! Super Nice people and our salesman Ben Thompson was the best. Everything was smooth and we was out of there fast. Thanks Again

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LauraBM

Sep 29, 2014

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Was really pleased with the entire car buying process from the initial email requesting info on the car we were interested in to the final signature on the deal. Steve Tewell was our salesman and he was great to work with. He was very courteous and made the entire experience enjoyable. From the time we walked in the door until we left we had his undivided attention. I would recommend that anyone looking for a new car stop buy Glenn Toyota and check them out.

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Lilmielcorte

Sep 29, 2014

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Was nervous about buying a car, until Ben Thompson showed me a great deal, and made my experience easy and enjoyable. Very straight forward and honest about everything. Will definitely be returning to Glenn Toyota in the future!

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mkwoodrum

Sep 29, 2014

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We went to Glenn Toyota to shop for a small SUV for our daughter. We were helped by Stephen Tewell he was was very helpful. He was able to show is a Toyota Highlander and spent as long as it took to get the price we wanted to spend within our budget. We were so pleased with the car and deal we got that we decided to keep the highlander and give our daughter our vehicle. Thanks to Stephen Tewell we will come back to shop for our next vehicle.

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Dmonroe3

Sep 29, 2014

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I went to Glenn Toyota and was quickly approached by David Burnside. Never have I met a more genuine salesman. David answered every question I had regarding the vehicle that I was interested in and expressed complete confidence in what he was selling. If you are looking for a quality salesman that is extremely sociable and passionate about his work, go see David Burnside at Glenn Toyota.

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tcabner

Sep 29, 2014

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Great experience from the first call we made to check and see if our car was in stock. Steve Tewell was very nice and courteous throughout the whole process and even helped us with an issue after the sale (involving vehicle registration, the issue wasn't directly related to the dealership, but worth mentioning as Steve did help us try to resolve it). Steve even contacted us a week later when the former owner dropped off an accessory for our car. Dana was very helpful with financing and tolerated our numerous questions very well! I recently went back to the dealership to have service done (oil change) and I was amazed at how well it went. I usually dread taking in a vehicle for service, but the whole process was painless and the waiting room facilities were top notch. I'll definitely be coming back for service, and I live about 50 minutes away from the dealership, but only 10 minutes from a competitor.

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bdd987

Sep 25, 2014

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I found the car of my dreams and thanks to Greg Woods it became a reality. Unfortunately a week later the car was totaled when someone t-boned me. I immediately called Greg and not only did he sell me my dream car he told me what I needed to do so I can get another car. So now I'm on the hunt for another dream car and Greg is helping me find it. I've dealt with other dealers in the past and have never had this nice of an experience. I would recommend anyone looking to buy a car new or used to contact Greg at Glenn Toyota.

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kimberly.justice.75

Sep 25, 2014

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Chris our salesman was very friendly and helpful. We bought a Tundra than back 1 1/2 months later and purchased a Camry. Very good experience and great person to work with. We will be back...

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Scar04

Sep 24, 2014

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Chris Stewart did a great job, very easy to work with and made car buying experience easy! He was helpful and no pressure. Would highly recommend!

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blankdave

Sep 20, 2014

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My salesman Chris was very friendly, straightforward, and helpful. He did his best to insure I got what I wanted! Overall, a very satisfying experience.

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jacook16

Sep 14, 2014

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I was very happy with my experience at Glenn Toyota I have done business with them before and have always had a positive experience. Tim Adcock and the other folks of the sales staff are very friendly and respectful. The people in the service dept. are also first rate and always make me feel welcome.

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SV4512

Sep 14, 2014

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Greg Woods exceeded all our expectations. He was so diligent in locating a special edition pj cruiser with a manual transmission for us. This was no small task. We talked to other dealers but only Greg had the tenacity to locate "our cruiser" for us. He kept us updated about its arrival and arranged for us to pick up the car on a day that was convenient for us. This was important because we live 90 miles away.Greg is the epitome of what a customer wants in a salesman. He provided us with truly exceptional service and we will highly recommend him to our friends and family. Thank you for our wonderful vehicle and Greg's truly exceptional customer service. Susan and Dave VictorMore head, KY

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cujo40324

Sep 13, 2014

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Purchased a 2014 RAV4 thru the employee purchase program. Have had an excellent expirience and would recommend Glenn Toyota and have recommended to my fellow workers here at TMMK.

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Jaramillo32

Sep 11, 2014

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Loved the experience this time around the car they put me in, fits perfect and I am very happy with everything they did for me.

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Chris13*

Sep 10, 2014

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I looked all over the internet for the perfect Toyota 4Runner for my wife for our anniversary. The vehicle I wanted was being used as a Demo and had 2200 miles on it already and I was on my way out the door when I was stopped by the owner of the dealership Mike Tewell. He asked me not to leave so we could discuss our options and I am extremely glad I did. I called my wife and found that she wanted a dark interior and leather, not the light color I thought she did! Sure enough Mike had two 4Runners on the lot that my excellent salesperson Jimmy Williams helped me choose between. They quickly gave me a fair price for my trade, helped me get financed and had me on my way in a beautiful new 4Runner! My haste in thinking I knew what my wife wanted almost caused me to walk away from the best new car buying experience I have ever had! You can tell a lot about any business by the way they maintain their bathrooms are maintained. Their bathrooms are immaculate and, honestly, beautiful with the tile border. This tells me they really pay attention to every small detail of their business right down to the impression people get when they walk in to use their restroom. It wasn't just me either, when my wife arrived to fill out the paperwork she immediately had to use the restroom. She came out and whispered to me "those are really nice bathrooms".Everyone at the dealership was very "genuinely" friendly, not the sort of friendly you get from people who are forced to be friendly for their job trying to make your money. Jimmy was very well informed on the vehicles they sell and if he didn't know the answer to a question he didn't pretend he went and asked Billy Gorth who was also very helpful. Every business is in business to make a profit including Glenn Toyota, but I left feeling like I got a good fair deal. I have left other dealerships in the past after purchases wondering "did I over pay and could I have haggled a better deal?" After today's purchase they have earned all of my business for maintenance on my vehicles and all future purchases!

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Gtown Distiller

Sep 10, 2014

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Working with Tim was a great experience. Friendly, focused on our needs, and wanting to make things work for me seemed to be his goals from the beginning. Tim gave us a quick turn around time with all of our questions and transactions. At the end of the day, Tim made sure we were happy with our purchase.

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Mnransom

Sep 2, 2014

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Had an excellent experience at Glenn Toyota, would definaely recommend going there to look for a car. Excellent service and great price. They were very flexible and worked with what you could afford.

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Farmchick

Sep 2, 2014

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Chris was very informative about the car. Very friendly and helpful. Got the car ready for us to drive off in record time. We have already recommended the dealership to our friends.

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Kimmy66

Sep 2, 2014

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Best deal on 2014.5 Toyota Camry SE You can find in Kentucky I purchase my first Toyota Camry Saturday from Glenn Toyota of Frankfort

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millie1950

Aug 31, 2014

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After sending in a request for more information on a new Toyota, I was surpised how fast I was responded to. I decided to go look at the car I had decided on, the Venza, that day. I didn't buy that day, but Mr. Woods was very persistent and worked with me on the price. It was the easiest car purchase I've ever had.

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jncldwll1

Aug 31, 2014

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The statf at Glen Toyota were very accommodating when it came to what kind of car I was looking for and my budget. They worked hard to get me into the car of my choice at a price I could afford. It was quick, easy, and painless to drive away with the car of my choice. They also make it very easy to get your car regularly maintained. I highly recommend this dealership,

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theaccountant

Aug 31, 2014

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If you decided to buy a car, you will never see more friendly and pleasant sales consultant than Sarah Mahmoud at Glenn Toyota in Frankfort

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Tommindy024

Aug 31, 2014

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Eric and Dana made our experience worth the drive from IN. We appreciate Eric's honesty and Dana's laid back attitude. Eric was very pleasant and easy to work with.

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Acirillo

Aug 30, 2014

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It's hard enough to shop for a vehicle, today I did it with my 4 small children in tow and had the best experience! Everyone at Glenn Toyota was super friendly. Eric Potter was SO helpful. I am beyond amazed at our experience!'n

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Brad Gregory

Aug 30, 2014

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I purchased a new Camry for my business this week from Tim Adcock. I called him one morning, told him what I was looking for, and within a few minutes he called back with the entire price quote, including rebates, incentives and taxes. I stopped by, signed the papers and was in my way in less than an hour. Tim is very professional and such an easy going guy to work with. If you are in the market for a Toyota, I would definitely recommend giving Tim a call.

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laberli

Aug 30, 2014

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Enjoyable car buying experience! Will definitely recommend to friends and family. Sarah was very helpful and professional. Look forward to buying our next car there.

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Wblythe

Aug 30, 2014

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You made the buying experience simple and easy. We were in and out in a couple hours and you kept us informed along the way. Thanks Chris!

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rtcook46

Aug 29, 2014

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Gregg Woods is one of the best people person I have met in an auto dealership. my wife and I bought a pre-owned auto from him ,and returned a week later and bought a new camry.Gregg is very professional and knowledgeable of the products he sales. Gregg makes everyone feel important and at ease. Then Gregg turned us over to Dana Arnold in the Finance Dept. This dealership has employees in both the Sales and Finance Departments .that take excellent care of all customers,

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CMTipton

Aug 29, 2014

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No need for dealership anxiety here! Eric Potter is top notch. I worked with him from day one of my inquiry on a used Toyota Prius and couldn't have been more impressed with his communication and customer service. Very genuine, professional, helpful, and certainly not "pushy". I can't say enough about my experience with Eric and Glenn Toyota! VERY satisfied and HIGHLY recommended. Oh, and I LOVE my Prius!

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crosstw

Aug 29, 2014

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Had a great experience purchasing my new Camry with Eric Potter & Barry Wilson! They were easy, friendly, trustworthy, and gave me the best deal from the start! They weren't pushy, but just the right amount of helpful to lead me to my new vehicle. More dealerships should follow their lead, as they should be the example for a great car buying experience!

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phaze

Aug 29, 2014

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I have been searching for a used car for my son who will be driving soon. David Burnside has really been excellent in answering my questions and helping me find the right car. He is making this search painless. I will be recommending Glenn Toyota and David Burnside to family and friends from now on.

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Lovemynewcarsomuch

Aug 28, 2014

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Chris was incredible! He's a no pressure, helpful, knowledgeable salesman that made my car buying experience painless! I was dreading the pushy salesman experience.

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Keithtoyo10

Aug 27, 2014

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Greg answered all my questions an showed me everything I needed to know about my new car . Greg was a very friendly an professional salesman .

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lynne southerland

Aug 26, 2014

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Bought my first Toyota from Glenn Toyota about 13 years ago. Stopped by to look at some new cars not really out to buy, but was met within 5 minutes by Tim Adcock. We started talking and bartering, then within 15 minutes we decided upon a new Prius. I loved the car I bought 13 years ago and could not part with it, so I kept it also. I love the new Prius and Tim has made the experience of buying a new car as pleasurable as it was 13 years ago. Thanks Tim for all your help.

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fenley

Aug 26, 2014

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All of the people at Glenn are so nice and friendly. Will always buy my cars at Glenn! Came in to buy a Corolla and out with a Camry because of the great deal.

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Marceline Bottoms

Aug 25, 2014

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We had a wonderful experience purchasing our new Toyota Camry from Tim Adcock at Glenn Toyota in Frankfort, Ky. We went there with print outs of the three cars we wanted to see. Tim located all three vehicles. We test drove two of the three since two were the same type just different colors. We had lots of questions and Tim answered all of them. Tim thanks to you and sales manager Barry Wilson for making our experience enjoyable and hassle free. Thanks to all who made our experience a great one. Kenton & Marceline Bottoms Lawrenceburg, Ky

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Rlear

Aug 24, 2014

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Ken DeGrant was my salesman and he was knowledgable and very polite and no high pressure. I would recommend him highly to anyone in the market for a new or used car in Frankfort.

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Greg Stacy

Aug 23, 2014

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Very friendly, honest and not pushy . Will come back. I like the dealership remodel. Sales manager is very friendly. Showed me all the new products.

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jamurrell

Aug 18, 2014

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We had a great experience purchasing our new Toyota Avalon from Ben Thompson and Jared Tipton at Glenn Toyota in Frankfort, Kentucky. They did not have the color we wanted, however Ben Thompson and Jared Tipton were able to locate a Toyota Avalon with the interior and exterior color we wanted and a price we could agree upon. Thanks again to Ben Thompson and Jared Tipton for their professional service and support!I also want to thank their management teammates Elvis Davis ands Dana Arnold in making the financial and sales paperwork smooth and easy to process. James & Sharon MurrellCarlisle, Kentucky

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Eric Slugantz

Aug 18, 2014

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I had an excellent experience with Ben Thompson when purchasing my new Toyota. Ben was very personal and was able to answer all of my questions. I enjoyed working with someone who seemed to be more worried about finding the right solution for me, then pushing a car.

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troy.peasley.3

Aug 17, 2014

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tim adcock chris stewart and everyone else made this experience the best car buying adventure. thanks for talking about golf, no headaches, got everything that I wanted.

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Bmassey922

Aug 14, 2014

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My wife and I enjoyed working with Jimmy Williams and the staff at Glenn Toyota. I enjoyed the honest and personal approach everyone had at Glenn Toyota. I didn't fell the fake sincerity that I have received at other dealerships. Everyone at Glenn Toyota, especially Jimmy were down to earth and I felt they truly valued my business. I recommend Glenn Toyota to my friends.

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janet15

Aug 13, 2014

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I had an excellent car-buying experience with jimmy trice in 4 months. he is willing to spend lots of time with his customers to ensure their satisfaction. I consider him a friend now

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karen.larson.5458

Aug 11, 2014

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Judy Hensley and Dana Arnold were very helpful and they made the buying process of a used Toyota fairly painless. I will certainly will recommend them and Glenn Toyota in Frankfort to others.

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kdd

Aug 11, 2014

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Great experience, smooth transaction, friendly staff, superior service. We will definitely be back and will be telling others to shop for their new car at Glen Toyota.

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andi.martin1

Aug 8, 2014

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Overall great experience! I'l highly recommend Jimmy Williams. He is professional, personal, and didn't pressure me into making a decision. He understands the importance of allowing customers to go home and think about their decision before committing to a purchase of a new/used car.

RK

Ron Kennedy

Aug 8, 2014

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Jared Tipton was very helpful and our original salesperson but was busy with another customer the day we were shopping. So he ask if Sarah Mahmound could help us. She was very friendly and helped us a great deal. I will recommend Glenn Toyota of Frankfort as a place to go for a new Toyota.

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kroger991

Aug 8, 2014

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Jimmy Williams was super nice and did not pressure us at all. He was very friendly and patient with us. I would highly reccomend Glenn Toyota.

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John Shouse

Aug 2, 2014

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Sarah Mahmoud was a super person that helped me in everyway possible. She went over my new car and showed me all of its features and tuned all of my electronics. I would recommend her and Toyota Frankfort to anyone. This my second Hybrid car that I have bought from them. The Prius is the best vehicle that I have ever owned and the V preforms so well. If everyone in the US had one of them the oil consumption in this country would probably half of what it is. BUY TOYOTO!!! BUY PRIUS.

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Futurebuyer

Jul 31, 2014

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Everyone at Glenn Toyota was very friendly and professional. I have been to several dealerships in central Kentucky looking for a used truck, but Judy Hensley and the staff at Glenn Toyota have been the most patient and helpful. Judy has called us on several vehicles and hasn't given up on finding us exactly what we want.

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rreese2013

Jul 31, 2014

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A friend told us to go and see Jared since we were looking to buy a Highlander. I am so glad they introduced us to him! We have now had two great experiences with Jared and have purchased 2 Highlanders from him. Dana in the finance department is great too!

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pedro.perez221

Jul 31, 2014

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I purchased a Highlander from Glenn Toyota. Greg Woods walked me through the entire process and made the idea of buying a car a lot less intimidating and a lot more exciting. It was a very smooth and satisfying transaction. I will definitely be returning to Glenn Toyota for any future vehicle purchases! Thank you!

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baugie

Jul 31, 2014

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this is the first dealership I've been to and didn't walk out mad.They told me what I needed to know, no BS, gave me a price, sold me a car. painless.

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ralph123456

Jul 31, 2014

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Eric Potter is an outstanding sales consultant. He assisted us in finding the vehicle of our dreams. The only reason we did not close the deal was do to my financial circumstances. I will be back to see Mr. Potter in my future purchase.

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calicodream1

Jul 31, 2014

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Just bought a new Camry with Tim Adcock at my salesperson. The experience was amazingly smooth and easy, and pressure free. We have bought 3 vehicles from Glenn Toyota and recommender them to my sister who alsobought from them. I highly recommend them to anyone wanting a new Toyota.

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KaGosland

Jul 31, 2014

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So I went into Glenn Toyota looking to look highlander and Eric was so sweet! He had such a great personality and took such good care of me! I couldn't ask for a better person to help me out :)

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Johnsanders2772

Jul 31, 2014

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My experience at Glenn Toyota was superb. I was greeted promptly by Eric Potter, and I also spoke with Barry Wilson who was very polite and informing. Eric went above and beyond by giving me a tour of their state of the art dealership. I haven't purchased yet, but I'll definitely be purchasing from Mr. Potter. I would recommend him to everyone.

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Diane60black

Jul 31, 2014

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It was a pleasure to visit Glenn Toyota when looking for a new car. Tim Adcock and David Burnside were the salesmen that I spoke with. I had asked for Tim Adcock but he was unavailable so David Burnside assisted until Tim was available. They answered all of myquestions and allowed me to browse at the cars on the lot without any highpressure tactics. I highly recommend Glenn Toyota and ask to speak with Tim Adcock and David Burnside.

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john.fischbach

Jul 30, 2014

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Jimmy did a great job following up with our internet inquiry and providing us with inventory updates. His informative, low pressure approach was much appreciated. He made sure that every question we had about the car (Camry Hybrid) was answered before we left the lot. We'll definitely recommend Glenn & Jimmy to friends & family.

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sleathers3

Jul 29, 2014

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Everybody at Glenn Toyota was a pleasure to work with. Jimmy and Elvis ( thought he was kidding at first) were both excellent. Would recommend to anybody looking for a Toyota. Worth the drive from Louisville, Went to 2 dealers in Louisville, Was ignored at one. And asked if i was ready to buy today at the other.

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Amphityonis

Jul 29, 2014

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The staff is fun, informed and customer service oriented. Judy, Dana, Beth and Barry are very considerate and make the purchase of a new vehicle a pleasant experience! I am a returning customer

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ww010g

Jul 28, 2014

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Had a great experience with Chris Stewart. I love my new vehicle and I would gladly reccomend Chris to all my friends and family. I will be back for my next vehicle!

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dbryant01

Jul 28, 2014

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I recently bought a new Toyota Tundra from Sales & Leasing Consultant Chris Stewart. He was great to deal with. The financing process was great also. Thanks Chris!

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EMoberly

Jul 27, 2014

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Although circumstances have changed and we are unable to buy at this time, I recommend Judy at Glenn Toyota. She is super nice and helpful. Wonderful to deal with. Thanks Judy.

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Power venza

Jul 27, 2014

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Sarah was awesome to deal with!!! She dealt with us for several months and was patient with us until we were ready to purchase venza!

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Sheltonb

Jul 26, 2014

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Glenn Toyota and David Burnside were very professional during my vehicle search. David Burnside is professional and does not pressure you into a decision. It was an excellent experience dealing with David and the Glenn Toyota staff. I highly recommend.

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kevinbeasley

Jul 24, 2014

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Sarah was excellent and very helpful.i will buy my next car from toyota in frankfort very nice people and very helpful. I like my new toyota.

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zylo

Jul 14, 2014

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My wife and I just bought our fourth Toyota from Glenn Toyota in Frankfort, Ky. With each purchase we were pleased with the process and the people involved. Our two most recent purchases were made with the help of Greg Woods. Greg is an excellent salesperson and I would recommend him to anyone. We have our autos serviced at Glenn aslo. Their service department is outstanding. When we need another vehicle there is no doubt that we will return to Glenn Toyota.

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K51

Jul 14, 2014

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I recommend Tim Adcock, My experience with Tim Adcock at Glenn Toyota was great. It was the best car buying experience I've ever had.

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markus40503

Jul 14, 2014

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I leased a vehicle from this dealership. I dealt with Greg Woods. Received all the information I needed (sticker price, discounts, fees, money factor etc.) promptly over the phone. Was able to figure what my monthly pmt. should be and negotiated a price based on my down-payment. I went to the dealership for a test drive and got a good deal. Something I cannot not say of Toyota on Nicholasville ("where price sells cars" obviously not to me).

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aatlgitch

Jul 9, 2014

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My wife and I were shopping for a new car and due to receiving excellent service from their service department on a former vehicle, we chose to purchase from Glenn Toyota. This was the best car buying experience we've ever had. Our salesman, sales manager, and finance manager were top notch. Words can't describe how grateful we are for such a wonderful experience. Thanks

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jrkittinger

Jul 8, 2014

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My experience with Ben Thompson at Glenn Toyota was great! He took his time with us, making sure we found exactly what we wanted. He is very personable and made us feel relaxed throughout the process. No pressure at any time. I had a terrible experience the last time I purchased a new vehicle, but this was the total opposite. I highly recommend Ben Thompson and Glenn Toyota.

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Jduncan623

Jul 6, 2014

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Our overall experience dealing with Tim Adcock was great. Not only is he a good salesman but he is honest! Very down to earth and a great person to deal with!

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uofl

Jul 3, 2014

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Sarah was great, very personable and very knowledgeable. She walked me through all of the vehicle operations and introduced me to contacts I may need in the future. Dana was great explaning my financing options and completing all my paperwork. Great people!

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kwikgta

Jul 3, 2014

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Completely low pressure. I've bought many new cars over the years and walked out of several dealerships who pressure me. Chris is the best I've ever dealt with.

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amypiddle

Jul 1, 2014

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I have purchased two cars from Glenn Toyota in Frankfort. I just got a Prius yesterday and it was a wonderful experience. No pressure from the sales staff, they answered all my questions, were easy to work with and took care of everything. I had a great time hanging out with the staff while waiting for the paperwork and would definitely recommend them to anyone looking for a car.

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Kathleen

Jul 1, 2014

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David Burnside made my used car purchase easy. Thank you David, Iove my 2011 Rav4! Kathleen

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normabpenn

Jun 30, 2014

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I worked with Eric Potter and the owner and I am very happy with my purchase. They were very professional and helped me get into the type of vehicle I wanted without pressure and gave me the points I needed to know so I knew I was making a smart move.Thanks guys!

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semones

Jun 30, 2014

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I had been looking for a newer used car for quite sometime around the Louisville area, I was frustrated and stressed out with the sales people that I was dealing with at the different car dealerships that was trying to put me in a vehicle that was not within my budget and not what I was looking for. I remembered that an old friend of mine worked at Glen Toyota right in town so I called him and told him my what I was looking for and my price range that I needed to stay in. Within a week, Eric Potter found me, the car that I absolutely fell in love with. I am very pleased with the great service he provided to me in order to get me into the car. He was very professional as well has an excellent upbeat personality. I will definitely spread the word to go to Glen Toyota, ask for Eric, and happily say, I promise you will not be disappointed. Thanks Eric for all that you done.Happy Customer !!!

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ShannonTrue

Jun 30, 2014

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Great experience!! We Will definitely buy another vehicle from Glenn's! The staff was very friendly and knowledgeable! Sarah Mahmoud was a pleasure to work with.

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al1343

Jun 30, 2014

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I was very impressed with the service at Glenn toyota. Our salesperson Jared Tipton was very knowledgable and super helpful. Jared is the guy to work with!

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abboydesl

Jun 30, 2014

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If you're looking for a new or preowned car, I high recommend Glenn Toyota. Ask for Sarah and she'll take great care of you!

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dina1111

Jun 30, 2014

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Greg Woods is so wonderful and easy to work with that when I needed my most recent purchase I decided to go back to him. So glad I did, he was just as pleasant and helpful as the first time I bought a car from him. He is so educated about the products he sells and gave me a tutorial on my new Rav4!!! Car buying use to be one of my least favorite things to do, but Greg not only makes it tolerable but fun and easy!! He is trust worthy and honest. I will continue to recommend him to all my family and friends!

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abboydesl

Jun 30, 2014

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If you're looking for a new or preowned vehicle, ask for Sarah and she'll take great care of you!

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Jan

Jun 30, 2014

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Top notch facility and sales force. Will be returning for next vehicle. If you're in the market for a vehicle, look up Tim Adcock, he will take care of you.

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Kmmeek0

Jun 29, 2014

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I contacted Glenn Toyota of Frankfort via email late in the evening on a Wednesday. I received an email from Judy first thing the next morning. We exchanged emails several times during the day as I was working at the time. Judy asked pertinent questions and responded immediately after determining the vehicle which best suited my needs for the monthly payment I requested. I emailed Judy 2 days later on Saturday to let her know I would be coming later in the afternoon. As soon as we arrived Judy met us and had us pick the vehicle we were interested in. Three hrs later we drove off the lot with my new Corolla! This was the fastest and most pleasant car buying experience my husband and I have ever had! We will definitely return to Glenn Toyota Frankfort for any vehicle purchase in the future! Everyone was amazing!Thanks to Judy Hensley and the entire staff of Glenn Toyota!Karen and David Meekins

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rlabell

Jun 29, 2014

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Greg Woods has been my life long salesperson. When ever I need a vehicle, he ALWAYS finds exactly what we are looking for. Thanks Greg

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Lsanders0754

Jun 28, 2014

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I visited Glenn Toyota and dealt with Tim Adcock. He was friendly and answered my questions on the used Camry that I was looking at. The staff at Glenn was also helpful showing me around the dealership. I highly recommend Glenn Toyota for their service and cars. Be sure to ask for Tim Adcock

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Jackson19601

Jun 28, 2014

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Tim was instrumental in helping us purchase our new Rav 4. Tim was was very professional, knowledgable, prompt, helpful and courteous during the purchase process. He was also very helpful in assisting us in ordering the additional accessories. Tim was a plesure to work with and would definatley consult with him on our next car purchase.

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yohance3d

Jun 27, 2014

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Ken is attentive, knowledgeable, and has an awesome personality. He provided me with excellent service and I purchased a great car.When I 1st took the car home I had a problem with it and I called Ken. Ken said come back to the dealership so we can take a look.Long story short Barry told Ken we are gonna give this guy whatever it takes to make him happy. I have had my car for a few months now and I'm still telling anyone that will listen. If your looking for a car make your first stop Glenn Toyota and ask for Ken.

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mowingman007

Jun 26, 2014

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Mr Adcock and Mr Arnold were very friendly, courteous and professional. They made the new car buying experience very easy and I would definitely recommend them to my friends.

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sharmari05

Jun 24, 2014

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I came in to look at some cars for a future purchase. Ken helped me and I found myself to be interested in the Rav 4. Ken is very kind and friendly, he also a lot of knowledge about the vehicle. I will definitely be going back to Ken when I am ready to buy.

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Mjc58

Jun 24, 2014

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Bought a car from Ken on Saturday. He was very friendly and provided me with everything i needed. I was in my new car within a couple of hours.

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deadeyedink

Jun 24, 2014

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Me and My Family have bought 4 new vehicles and 1 used vehicle from Glenn Toyota Frankfort, I have had the pleasure of buying from this dealership and from one of the hardest working sales reps in the business, Eric Potter, he worked very hard on every New and used car sale we did with this dealership, getting me and my family I feel the best deal in the market today on my New Or used vehicles, I would call him your advocate in buying any New or used Vehicle, because he works that hard to get you the best deal and all that comes with buying a vehicle today, service on and on, If I could say anything better about the dealership Or Eric Potter "my sales rep" I would, but I can only say, This is the only person I will ever buy another vehicle from he has worked that hard for me and I appreciate all his hard work, he will work that hard for you too I promise, Thank you, Eric Potter, your the best, your Dealership should be proud to have you as a employee, James Mason,

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Apsurf

Jun 23, 2014

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Was attempting to buy a car, the price was very fair on the dealership's part. However we could not agree on the price of my trade which is not that big of a deal, business is business it happens. David became clearly frustrated and said to the guy who had test drove mine "I just think we are done here". Which was in fact the case, neither he nor I had been rude until this point. Then the gentleman who had driven mine came back over before saying he need to leave to go to Lagrange. He then proceeded to tell me how bad my car was thinking this would insult me I suppose. He then stated I'm not sure if you realize but "it's junk" "do you realize your car is junk"? I stated I really don't care sell it for scrap, like anyone will do that with a car that gets 25 in the city and 40 plus on the highway. I should have know better than to deal with them after receiving multiple text telling me someone else was there to buy the car that I was interested in. Sell it! Why are you bothering me with multiple texts? I have all these save I wish I could post on here. David you and the guy with the brown thing on then end of your nose (I texted David to find out hi name but did not respond) times have changed and when one of you behaves the way you did others will find out. I would stay away from here. I'll be posting this to whomever will listen. Be nice to folks, we didn't have a deal but to try to get a rise out of someone is just bad business. Be careful denying how you behaved, I might just have recorded our conversation which is legal in Ky under KRS 526.010. Found out that the gentleman who advised me that my car was "junk" and should be sold as scrap was Billy Gorth. Billy also stated cars with rebuilt titles are often worth more than those that are not. This is when I should have walked out.

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jmurrell

Jun 22, 2014

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My first experience in purchasing a Toyota vehicle. All of the sales personnel were friendly and willing to do what they could to sell us the vehicle. All seemed to be very knowledgeable. My wife and I also found the financial manager Dana to be very helpful with the completion of the sale of the car. Overall excellent experience.

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dan1258

Jun 20, 2014

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I have to say that this was a wonderful experience when looking for good used vehicle for my nephew. Mr. David Burnside was the salesman who assisted my nephew and I. He was very knowledgeable and patient when answering the different questions that we had about the vehicles he was interested in. The other staff at Glenn Toyota was very pleasant and accommodating. I will be referring my family and friends to Mr. Burnside and Glenn Toyota in the future.

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Cumorah

Jun 19, 2014

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This was the best sales experience I have ever had. No hassle, no pushy sales pitches. Chris was just a real friendly associate to talk to. He showed us several models to consider and explained so much that I could understand and that helped me make a wonderful choice. I love my new Camry and catch people starring at it. We even referred a person that bought from Chris as well. Thanks Chris for making this such a great experience.

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brendaliggett5

Jun 19, 2014

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We have always had a very friendly, easy going experience with Glenn Toyota of Frankfort. My family has been truly blessed to be able to work with Dana Arnold and Chris Stewart. This is our third purchase from Glenn Toyota of Frankfort and will certainly recommend you guys to all of our friends/family. Thank you!!

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JDM0426

Jun 18, 2014

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This was my fourth new Toyota that I have purchased in Frankfort and I will always come to Glenn Toyota when I purchase future cars. Chris Stewart took a lot of time to explain all the features to me and helped me set up my Bluetooth and more. I have been very pleased with their sales person, service department and dependability of Toyota vehicles during the 15 years that I have been taking my business to them. I will have to say that my new 2014 Toyota RAV4 is my favorite one that I have owned. The improvements on this vehicle are remarkable and I feel more safe on the road.

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spowell7

Jun 18, 2014

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From the time I first walked into the dealership until the date of purchase, I found Chris Stewart to be very friendly, knowledgeable, and accommodating. He answered all my questions with expertise and was very patient in waiting for me to make the purchase. I would definitely recommend this dealership to others, and Chris was great to work with!

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MegChelle

Jun 17, 2014

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I had a Great experience, again. Will definitely keep referring my friends and family to Brian Thompson at Glenn Toyota! Great deal, great customer service!

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AWhI_2

Jun 17, 2014

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Chris was a great guy to work with when I purchased my Camry. He is very easy going and not pushy. He made my car buying experience very enjoyable. Eric Clark, General Manager, at Glenn Toyota was great as well. He took extra time to explain the buying and trading information. I would recommend this dealership to anyone!

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merrimanrd

Jun 13, 2014

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Greg was very patient and I'm glad he was because we change our minds several times until we picked out the car for our daughters college graduation present.. She loves her new car:)

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C3thompson0077

Jun 12, 2014

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Best experience buying a car. I felt welcome the moment I walked in and the service is fantastic. Thanks Brian for making my experience as easy as it can be:)

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Kenny D

Jun 12, 2014

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I have been thinking for quite a while about buying another used Toyota because of the outstanding service we have gotten from other Toyotas we have owned. I had heard of Glenn Toyota in Frankfort many times but had never visited. I first went online to see what Glenn had available in used and new Camrys. The selection was great so I made the short drive to see the cars in person. As I arrived a young saleswoman approached and offered assistance. She was very helpful, very informative, and not pushy at all. Pushy or aggressive car salespeople really turn me off. At first I was looking for a used Camry, and there were several that caught my eye. However, the sales person brought my attention to the huge sale that was currently being offered on new Camrys. Again, she did this without being pushy or "in my face". The difference in the used car price (and warranties, etc.) and the new car price was so slight--it seemed to make good sense. . .and good cents, to go with the new Camry. So we did!! And, the closing with paperwork and a helpful "review of the car and its features" was as enjoyable an experience as had been our shopping for the car on the lot. Will we return to Glenn Toyota of Frankfort the next time we are in need of a new or used car? We will indeed!!

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linleybill65

Jun 10, 2014

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dealing with ken was a great experience, nice young man who made this new car purchase a pleasure! would recommend him to all our friends and family.

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KennyD99

Jun 4, 2014

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I have been thinking for quite a while about buying another used Toyota because of the outstanding service we have gotten from other Toyotas we have owned. I had heard of Glenn Toyota in Frankfort many times but had never visited. I first went online to see what Glenn had available in used and new Camrys. The selection was great so I made the short drive to see the cars in person. As I arrived a young saleswoman approached and offered assistance. She was very helpful, very informative, and not pushy at all. Pushy or aggressive car salespeople really turn me off. At first I was looking for a used Camry, and there were several that caught my eye. However, the sales person brought my attention to the huge sale that was currently being offered on new Camrys. Again, she did this without being pushy or "in my face". The difference in the used car price (and warranties, etc.) and the new car price was so slight--it seemed to make good sense. . .and good cents, to go with the new Camry. So we did!! And, the closing with paperwork and a helpful "review of the car and its features" was as enjoyable an experience as had been our shopping for the car on the lot. Will we return to Glenn Toyota of Frankfort the next time we are in need of a new or used car? We will indeed!!

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carter2014

Jun 3, 2014

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Ben Thompson was great! He went above and beyond to help my husband and I purchase our new to us 2012 Lexus. Glenn Toyota has also been great and I will definitely recommend them to everyone I know.

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jciurlizza

May 28, 2014

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My wife and I were looking to buy a new Toyota Prius. We were greatly taken care of by Glenn Toyota and by Ben Thomson. Ben helped us with whatever we needed. He took the time to follow up with us and made sure we purchased what we wanted. It was truly a great buying experience.

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jroche12

May 28, 2014

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Ben Thompson at Glenn Toyota was very friendly and very helpful on showing me the car that i recently purchased through Glenn Toyota! Everybody there was very friendly and knowledgable. I would recommend this dealership to anyone!

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dhedwards

May 28, 2014

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I had a wonderful experience at Glenn Toyota because of Ken DeGrant and Chris Stewart. They were very helpful and knowledgeable about the vehicle that I purchased. They did not pressure me and let me take my time to look around. They both were very pleasant and friendly. I woild recommend Glenn Toyota to anyone who be looking to by a vehicle.

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bhoward156

May 27, 2014

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I purchased a new 2014 4x4 Double Cap Tacoma. All the people at this dealer are friendly. The person I worked with, Brian Thompson, is outstanding. He is top notch. I really enjoyed working with him. Highly recommended!

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Markkorona

May 24, 2014

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Great Job throughout the sales process. Very Helpful and knowledgeable for your next purchase. Highly recommend using Ken and the dealership. Good follow up after the sale

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CRowe18

May 24, 2014

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Our Saleswoman, Judy Hensley, was wonderful! She was very helpful and friendly. She did everything she could to make sure we were comfortable and made us feel welcome. Because buying a car takes some time we accidentally kept her at the dealership an hour after closing, but she did not complain. She continuously told us it was perfectly okay and that she did not mind a bit. She was a great saleswoman to have. I would highly suggest her to anyone visiting this dealership!

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bradonan

May 22, 2014

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I would recommend David Burnside to anyone. He is friendly and easy to deal with. Second car I have bought from him. I also highly recommend this dealership.

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ransom689

May 22, 2014

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Eric Potter found the 2012 Camry we had been looking for in Central Kentucky. This vehicle has great options and a price we could not pass up. No pressure from this young man. He is an ambassador, to Glenn's Sales department.

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shelliehampton

May 22, 2014

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This was our second purchase from Glenn Toyota. The service department has always been outstanding in quality and in how they treat us when we come in, with or without an appointment. Jimmy was very helpful and not pushy from the moment we met, and I appreciated that. He and his manager were forthcoming on the price of the new vehicle, and worked with us on the trade-in value of our old vehicle. The finance manager was also friendly and not pushy. The service after the sale has been great. I would recommend Jimmy for a sale and the service department for any service need, regardless of where you purchased your Toyota.

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Ron225

May 21, 2014

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Chris was great to work with. We got a great deal and will buy from him in the future. Short drive from our house so dealership is very handy.

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ChristyFields

May 21, 2014

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Skeet Tuttle made our new car purchase such an easy and stress-free experience. As someone that stresses out easily, she made the process practically enjoyable. She is the "consummate professional" and it always a pleasure to do business with Skeet and the entire Glenn Toyota Team.Christy Fields

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CACrowe1

May 21, 2014

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We recently purchased a new car from Glenn Toyota. Our salesman was Ken DeGrant. This young man is personable and very willing to help us during the purchasing process. He is certainly an asset to the dealership.

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Jillian Barnes

May 21, 2014

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I loved the experience you all gave me buying my first car. Thanks!

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Jim McCarty

May 20, 2014

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My wife and I enjoyed the process of buying a Toyota. Super efficient! We got exactly what we wanted without wasting any time shopping around. Extremely satisfied with the salesman. It was a great experience.

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KristyBechstein

May 20, 2014

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I was thrilled with my car purchasing experience with Glenn Toyota and with David Burnside. He took the time to listed to what I needed and got me into a car I could afford! I would highly recommend David and the Glenn Toyota Frankfort team!

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Beverly and Joe Robertson

May 20, 2014

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This dealership went above and beyond to make sure that we drove away satisfied with our car.

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Bgshepherd46

May 19, 2014

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Great experience for buying my daughter's first car. David was wonderful. We will definitely be back in the future and will reccommend to family.

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Bobbi512

May 19, 2014

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Chris Stewart was wonderful!! I will definetly recommend friends and family looking to buy a new car to him and Glen Toyota. Bobbi Jo Berry

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tony

May 19, 2014

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I was in the market for a toyota tundra crewmax. As i looked and shopped via internet and in person i located what i was looking for a glenn toyota in frankfort. It was pre owned with low milage and toyota certified. I called the dealership to see if it was still there and what kind of price could they negoiate. I live approximately 150 mile from there and didn't want to make a wasted trip and when i talked to the salesman (David Burnside) i explained that to him. The truck was priced competitively with other dealers on similar trucks. We made the deal on the phone and i explained when i got there if anything was different (a lot of non sense extra fees) i would walk away and not buy anything. When i arrived i met him in the parking lot and test drove the truck. Everything was exactly what he said and i bought the truck in less than 30 minutes. He and the dealership made this purchase the easiest i had ever made. I would definitely consider buying from them again and would recommend this dealer and salesman to others.

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RhondaBrown

May 19, 2014

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Jimmy represented Glenn Toyota well, I would highly recommend this dealership. Jimmy and the owner, Mr. Tewell made sure we were well taken care of!

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lbhixson

May 18, 2014

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We spent the entire day at the CCU tent sale where we purchased our new vehicle. Our main contact was Brian Thompson with whom I had corresponded the week before. Everyone was so accommodating and helpful. This was a first time visit to the dealership and I must say Iam very pleased. I will highly recommend Glenn Toyoto to friends. Thanks Brian Thompson--you are the best! Also, it was a pleasure meetingthe dealer Mr. Tewell who was very attentive to our needs. A great place to purchase a car!

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parth39

May 17, 2014

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I had went to several Toyota dealerships near lexington. greens was just a joke, nicholasville was ok.... but my friend suggest me glenn for better prize and interest rate.etc... and they also offer longer service years then other.At Glenn's, the price was right. Everyone was real friendly and I felt they were genuinely glad I was there. The people there seemed to work and help out each other without a second thought. Great company of people. thank you Brian Thompson.

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SRW

May 15, 2014

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Great delaership with great people. Greg Woods is a great guy.

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Jordan Tkach

May 15, 2014

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John Senter was very professional and helped me out with buying a used car. I highly recommend this dealership and will go back in the future.

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shanaw8

May 15, 2014

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Greg was helpful and made my sale very easy. He was knowledgeable and helpful He delivered my car to me and was wonderful to work with. Thank you!

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JeffreyShaffer

May 14, 2014

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I normally hate dealing with car dealers. I will not deal with the Toyota dealer that is 5 miles from my house in Paducah KY which is Mike Smith Toyota. I have tried to deal with him on 4 previous vehicles and he wanted to steal my vehicles but wanted premium dollar for his. I will not step foot on Mike Smith Toyota property again. This is the reason I drove 4 hours to Frankfort KY to deal with Glenn Toyota. Greg wood from Glenn Toyota contacted me a couple of weeks ago as a follow up call I had made about 6 months ago to see if a lease vehicle would possibly benefit my driving habits. I was not in the market for a new vehicle but Greg was extremely friendly and helpful to my decision on purchasing a new vehicle. I felt Greg was upfront and absolutely no hidden fees or tricks with the purchase of my new Camry. This is my 5th new car in 11 years and I can honestly say I have never felt better about buying a car then I do now with dealing with Greg Wood and Glenn Toyota. I would recommend them to anyone looking for a new car. Great to deal with and I love my new car.

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pr50

May 14, 2014

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david burnside treated use like we were family the new 2014.5 camery is anice car an he made buying it easy an quik an I would reamind him to all my friends that are looking to buy a new car an I want to thank him for a great deal

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Kate and Ellen

May 14, 2014

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Sarah was absolutely amazing! She was kind, personable, and incredibly attentive. She understood our needs and worked tirelessly to find us the perfect vehicle. We are so thankful for her and others (Barry!) who took care of us with such sincerity. Thank you!

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Bruce Ward

May 13, 2014

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A very good car buying experience . David the salesman and the staff at Glenn Toyota were friendly helpful and courteous . They made the process very easy and worked hard to get me the car I wanted. Highly recommend Glenn Toyota.

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garyandannagray

May 13, 2014

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My husband and myself had been thinking of purchasing a vehicle for several months. It was a very hard decision deciding on which model to purchase. We both favor GMC and Chevy models and have always had good luck with them. We have several family members and friends that own Toyota's and we have never heard of any horror stories. My parents purchased a Camry from Glenn's Toyota and had an excellent experience. Long story short....we applied online on their website and were instantly approved. Within 1/2 hour we received a phone call from David Burnside who made sure this whole experience went smoothly. A few phone calls back and forth and in less than 24 hours we drove home our pre owned 2012 Highlander. Why would I recommend Glenn Toyota??? Their professionalism, efficiency and honesty. We would highly and proudly recommend Glenn's Toyota!!

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Grandma0221

May 12, 2014

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I had went to several Toyota dealerships in Louisville. One was just a joke, another was well.... let me work on a better price, etc...At Glenn's, the price was right there for you. No haggling. Everyone, not just Greg Woods, was real friendly and I felt they were genuinely glad I was there. The people there seemed to work and help out each other without a second thought. Great company of people.I was told about Glenn's by a friend. (That was not an option below).

BM

Buford Marshall

May 8, 2014

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Jimmy Williams and David Burnside were excellent to work with on purchasing the 2014 Highlander. Mr. Williams was very knowledgeable about the product and has continued to help with all the bells and whistle that are on the Highlander. Finance Manager, Dana Arnold was excellent in getting the financing to our satisfaction.. We highly recommend Glenn Toyota to purchase your next vehicle. This is our third purchase from them.

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mdoom65

May 8, 2014

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Thanks to everyone at this dealership. Jared made buying a new vehicle stress free and enjoyable. I also am very pleased by the way all of the pricing was very upfront. I will certainly recommend this dealership and Jared to anyone I know needing a new Toyota or Scion.

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Aaron Harris

May 7, 2014

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Great Dealership even better vehicle. As a first time car buyer Ben made the process easy and understandable. I was able to get the car I wanted for a great cost!

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Toby & Carrie Brown

May 6, 2014

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Greg Woods was very nice and easy to deal with. We love our new SUV and we wanted to thank you for making it possible!

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Beck5262

May 6, 2014

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This is the third vehicle I have purchased from Glenn Toyota. I have been to other dealers and have not had a great experience. Ken is a great young man and he made the experience enjoyable. Skeet is always awesome. Dana and Barry worked out all the details with the financing and made a great deal. Thank you all for making me a happy Scion Tc owner.

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Monica Drane

May 5, 2014

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My experience purchasing a 2014.5 Toyota Camry was Awesome. Ken DeGrant was the sales associate who helped me with my purchase and I would absolutely recommend him and Glenn Toyota to anyone for their next vehicle purchase.

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shepherdtrav

May 5, 2014

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Drove all the way from Corbin, Ky to buy from Glenn. None of the local dealers could come close to their price and Chris was great! He responded to my emails quickly and efficiently.

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Corolla1484

Apr 30, 2014

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Made car buying process very easy. Brian was very knowledgeable and knew the Toyota product very well, everyone there was very friendly and great to work with!

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lb461

Apr 30, 2014

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When I came to Glenn Toyota, Greg Woods met me at the door. About an hour later, I'm driving home with a certified Corolla. He let me move at my own pace. Thank you so much.

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JEH62

Apr 30, 2014

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The entire experience at Glenn Toyota was a pleasurable one. Brian Thompson was very friendly & courteous. He was extremely knowledgeable answering all my questions. I will tell everyone I know to go to Glenn Toyota and to make sure they ask for Brian.

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Ron Heaton

Apr 29, 2014

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Jimmy was great!! Answered all our questions and offered us the best price around. We drove 2 hours to buy our hybrid and we are glad we did.

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shashy1

Apr 28, 2014

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This dealership is first class from top to bottom. First of all, they participate in Kelly Blue Book promotions that surprisingly the dealerships closer to where we lived did not and would not even match the promotion price. We called ahead with many questions and they were all thoroughly answered by sales associate Ben Thompson. If you have questions, ask for Ben Thompson - he is incredibly knowledgeable, patient, and personable. We made an appointment to come see the cars and (and finally met Ben) and saw very quickly that this dealership is where we wanted to do business - very professional yet easy going low pressure environment, big beautiful well kept lot and building, extremely friendly welcoming staff. Test drive was awesome. The car (Toyota Prius 2014) was even more than I was hoping it would be. Ben drove us through some gorgeous horse farm drives and then stopped the car midway for us to get out and learn about the car's features and technology. I have to say, not being a very techy person, the new technologies in these cars can be a bit intimidating. Its easy to say "oh I won't use that" until somebody patiently shows you. Ben explained and set up everything for me so well and made it so easy for me to understand that I KNOW the features I will be using are things I definitely WOULDN'T be using unless it had been explained to me like he did. The payment setup was just as easy and enjoyable. We met Bill Gaines for the financing and he made the experience quick and very enjoyable. I was told this guy has been doing this for 30 years and his stories are just awesome to hear!When we left with the car, Ben made sure we understood that if we had ANY questions or issues to not hesitate to call. And believe me, you can tell that HE MEANS IT. Bottom line, if you're looking to buy a car (like the awesome Prius I just bought), you want to come here and you want to ask for Ben Thompson. Mary Helen Shashy

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tblackhurst

Apr 28, 2014

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Last week, my husband and I purchased a new Prius from Glenn Toyota. This is our fourth Toyota, but our first from Glenn. Jared Tipton was the employee that served us. He contacted me by email prior to our visit. He was helpful, informative, and kept our budget in mind when making recommendations. We couldn't be happier with our new car, the amount we paid, and the service that we received at Glenn. We will purchase every one of our future cars at this dealership.

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Monique L.

Apr 23, 2014

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My experience purchasing a 2014.5 Toyota Camry was Awesome. Ken DeGrant was the sales associate who helped me with my purchase and I would absolutely recommend him and Glenn Toyota to anyone for their next vehicle purchase.

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Nathan & Joni

Apr 22, 2014

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We had a great eexperience purchasing our car. David Burnside listened to our needs and worked to accommodate us.

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Alex C

Apr 21, 2014

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Very good customer service more than willing to give us a good deal

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Jeannieky70

Apr 18, 2014

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Ben called me back right away after my online inquiry. Since he was busy with another customer when I arrived, Eric helped me out with the car selection, test drive, and purchase. He even synced my Bluetooth on my phone with the car. He went above and beyond the call of duty. He made what can be a stressful experience lots of un. Dana handled the financing and was so nice to work with even getting me a better deal than originally quoted. Thank-you to all!

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auto500

Apr 18, 2014

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I was very pleased with sales experience. He found the vehicle I was looking for and was very informative. Any questions I had were answered and any issues resolved quickly. I have always liked this dealerships open and honest policy.

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Karen I.

Apr 16, 2014

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This was the most professional car transaction I have encountered in my 25+ years of buying cars. Chris Stewart was my sales person. I inquired online about a vehicle, received a response quickly answering my questions. Followed up with a test drive and made a fair offer based on market research. Asked Chris to get back to me via email. Had an email in my inbox the next morning accepting the offer. They detailed the car, filled the tank and had all the paperwork ready for me when I was available to pick it up. On the day of pickup, I was in and out of the dealership in 30-40 minutes- unbelievable! No haggling, no gimmicks, no add-on sales, no tricks (and I seen just about all of them) from start to finish. I was somewhat leery as I had a very negative experience with the Glenn Nissan dealership in Lexington and swore I would never go back. Glenn Toyota of Frankfort is in another class of professionalism. This is the way a car purchase should happen.

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charom20

Apr 14, 2014

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I had contacted several dealers asking for their best "On The Road" price on a Camry Hybrid with the options I selected. All of the other dealers responded with more questions for me or wanted to talk with me on the phone without giving me an answer. Jimmy gave me the best price we had seen and did it very quickly. We drove two hours to look at and test drive the car. We was driving the car home within 3 hours. Great experience as it was our first new car!! We are getting over 45mpg with our new hybrid....better than the epa estimates!!!Thank You Jimmy and Glenn Toyota!!!!

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Gil C

Apr 11, 2014

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It was very pleasant dealing with the personnel at Glenn Toyota. The sales consultant, Sarah Mahmoud, was nice and very helpful only showed us vehicles that we were interested in

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Bryan Lyster

Apr 10, 2014

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Everything went really well from start to finish. The only minor complaint was that I had to wait an hour to get into the office to pay for my vehicle. Great people at Glenn Toyota.

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JMMills

Apr 7, 2014

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I first contact Glenn Toyota online and was very impressed by the response from Brian Thompson. He answered my questions and was always quick to respond. When we were ready to see the vehicle, we met with Eric Potter and he was very friendly and helpful. Bill Gaines got us an interest rate even better than we expected. Everyone was helpful and easy to work with, without sales pressure. It was the most pleasant experience I've had buying at a dealership.

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Tmalone

Apr 5, 2014

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Glad you hired him, very friendly & personable. If I were to purchase another car or truck would gladly pick you Toyota Dealership.Thank you, James & Teresa Malone

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Hannahedmondson

Apr 4, 2014

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Erik Potter was very pleasant to work with. Very personable and went above and beyond to make sure my wants and needs in a car were met. All workers seemed very friendly. The building is very clean and has a welcoming atmosphere. Very pleased with the service! Will refer others to shop at Glenn Toyota in Frankfort! I love my car! Thank you so much!

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fredrkeaton

Apr 2, 2014

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I purchased a 2011 Camry long distance. I was in SC on business. I contacted Brian and by the time I got back home everything was done. He took excellent care of me. And me new car is everything he said it was and more. Customer for life.

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jerryinky

Apr 1, 2014

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We've purchased our last 4 cars from Glenn Toyota because the staff is very courteous, attentive, knowledgeable, and offer good deals. Their service department is also great to work with and keeps the cars in running great.

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RoadBiker712

Mar 31, 2014

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I wasn't even looking to purchase a vehicle when I came into Glenn Toyota, I just wanted to see the new Prius. I couldn't pass of the deal I got though and not to mention the great service from Jared. I will be back in the future.

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Andrewmay2829

Mar 30, 2014

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Great buying experience. Chris was very professional and his knowledge of the Toyota brand was impressive. I highly recommend going to Glenn Toyota and asking for Chris Stewart!

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maddy1119

Mar 28, 2014

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Excellent customer service very well taken care of. Definitely took care of me. Went back after having the vehicle a week due to shaking in steering wheel they made sure that it was taken care of by l putting tires on and doing a wheel balance and front end alignment. Eric checked on us multiple times to make sure we was doing ok. Great guy.

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AngieJClem12

Mar 28, 2014

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I wanted to get a new car but was always scared about going to a dealership because of the sales people. But when I came to Glenn Toyota in Frankfort and met Eric Potter all of the stress of buying a car went away. Eric was very nice and up front with us and went above and beyond to get me in my new car. I would recommend the dealership and will always recommend Eric.Thank you Angie Clem

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ABuffin

Mar 27, 2014

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Our experience at Glenn Toyota was wonderful. Our sales person went above and beyond expectations, Brian was knowledgeable and was eager to help. He found the vehicle we wanted and saw to it that all of our accessories were installed and the car was ready when we came to finalize the purchase. I highly recommend Glenn Toyota and Brian Thompson to everyone. This is our second new car purchase from Glenn and the experience gets better every time.

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bcsc

Mar 27, 2014

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Jared made my car buying experience enjoyable from day one. He supplied me with all the information needed to make my decision and was very courteous and friendly . I would recommend him to anyone purchasing a vechicle.

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Sharonm14

Mar 20, 2014

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Love this dealer and its employees. Great team. Caring professional and top of line in service as well as sales. Not one bad experience over the years. Will definitely recommend yo my family and friends.

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amason175

Mar 20, 2014

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I recently visited Glenn Toyota to purchase a pre-owned vehicle. Upon arrival, I was greeted by friendly staff and treated with respect. I was quickly introduced to Eric Potter to help me find a vehicle. Eric was professional, friendly, helpful, and a good listener. I had specific parameters to meet for my "dream car" in my budget, and he spent the time to discuss various cars in their inventory with me to try to find a perfect vehicle. We test drove and looked at several cars over about a 2 week period. He continued to follow up with me via text and phone calls, with a genuine level of customer service. Finally, we found a pre-owned Mazda 3 that fit the bill. Eric went above and beyond to help me get a great deal and find my perfect car. He even helped me program my phone to connect to the bluetooth in the car before I left the lot! After the sale, he called to follow up with me to make sure that I was still in love with the car (which I am!) I will definitely be going back to Eric for my next vehicle! A+++++ rating by this buyer :)

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ronjohn004

Mar 19, 2014

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Skeet and the rest of the staff were very friendly and helpful and knowledgeable. This is my third car I have purchased from Skeet and have no intentions of moving my business. A great experience.

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DianeGruenKidd

Mar 16, 2014

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I appreciated David and Elvis's help and patience when I ordered my vehicle (as the one I wanted was not available anywhere). David did a great job of keeping me updated on the progress of the order and was very helpful during the purchase process. If I ever have to buy another vehicle, I will buy it from David at Glenn.

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Soccemomusa3

Mar 11, 2014

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Greg and Dana were nice and friendly and made us feel comfortable Greg was not pushy and greg and Dana knew there job very well and would recommend Greg to anyone looking for a car

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ChrisAmburgey

Mar 10, 2014

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Skeet was extremely pleasant and easy to work with. She made the car buying process as painless and simple as possible, which was much appreciated. She was very knowledgeable of the product and went out of her way to quickly find our car in the desired color at another dealership and get it to us. Have now purchased three cars from Skeet and will come to her again in the future.

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RMT1

Mar 7, 2014

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Jared Tipton was so kind and not pushy. He was a pleasure to work with. I would highly recommend Glenn Toyota to a friend. It was so clean and comfortable there with a friendly atmosphere. We purchased our 2008 Highland at Glenn Toyota also and still love it. I feel like our new SR5 Tundra purchase will make us feel the same way after five years. We love Toyota's!!! They are built to last and that's why we buy them.

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kburger

Mar 3, 2014

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Great overall experience, above and beyond expectation. There sales people worked late in the evening working with my schedule. The trade in offer was fair and worked to make the car affordable for me.

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garrellbutler

Mar 1, 2014

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This was the most pleasant car buying experience I have ever had. There was absolutely no hassle and no pressure. Our sales rep was very knowledgeable and professional and made us feel at ease from our first contact. In fact, everyone we talked to that day was super friendly, not superficially, but from the heart.I got exactly the car I wanted at a price much below the MSRP. I am very happy with the entire experience. So thank you very much!If I am ever asked to recommend a place to purchase a vehicle, Glenn Toyota will definitely by my reply. I am a happy fan!Thanks again!

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Ginalynn50

Feb 28, 2014

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Greg Woods was very helpful as were not sure what we wanted to purchase. He answered any questions we had but also gave us time to look around the lot. He was very patient and understanding as unexpected circumstances delayed our purchase. He took the extra time to make sure we understood all aspects and features of our vehicle. He compared various payment ad vehicle options giving us the information we needed to make an informed decision. He was very courteous and professional in every way. I would definitely recommend Greg Woods and Glenn Toyota to my family and friends that are looking to purchase a vehicle. Thank you for a great experience, Shannon Conley and Gina Howard

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PLarkin727

Feb 26, 2014

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My husband and I joke that every time I need tires, I buy a new vehicle instead. So when it was time to buy tires, we went to see Eric and Chris to purchase a 2014 4Runner. Chris was a great salesperson. He was friendly, knowledgeable, and personable. This is the second or third vehicle we have purchased with Chris as our salesperson. We will see Chris again when I need new tires.

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Adams77

Feb 26, 2014

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I spoke with David Burnside at Glenn Toyota about new cars. He was very knowledgeable and informative when explaining different options . I highly recommend Glenn Toyota and David Burnside.

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bilzfam5

Feb 26, 2014

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We drove an hour to purchase our Toyota Sienna from Chris at Glenn Toyota. He was very easy to work with and there was no pressure at all. It was worth the drive and we will not hesitate to contact him in the future.

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ColbyKenley

Feb 25, 2014

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Brian was extremely patient with us as we went back and forth between different models and seemed to always be keeping our best interests as his number one priority. I would for sure come back to do business specifically with Brian.

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tj050575

Feb 25, 2014

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David was very knowledgeable, patient, and pleasant while I was looking at cars. He answered my questions thoroughly about the cars that I was looking at. I would highly recommend David Burnside and Glenn Toyota when you are looking for a car.

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willoughbyv

Feb 25, 2014

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My family was in the market for an eight passenger vehicle. I found a 2011 Toyota Sienna on Autotrader, located at Glenn Toyota and fairly priced compared to other dealerships. I contacted the business and was put in touch with Chris Stewart. The first conversation I had with Chris was very pleasant. He's very professional, easy going, and did not pressure me in anyway. We live about 60 miles away from Frankfort and when we arrived at the dealership, Chris had the vehicle clean and ready to drive. The entire process from start to finish only took a couple of hours and we were very pleased not only in dealing with Chris, but everyone we spoke with at the business. Chris Stewart is why my family and I drove the sixty miles to this dealership. My wife is very pleased with her vehicle and I was pleased with the price. Thanks for making this an easy transaction. The next time I'm in the market for a vehicle, I'll be in touch with Chris Stewart!

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tj050575

Feb 24, 2014

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I would recommend David Burnside at Glenn Toyota. He asked the correct questions and listened to what type of car I was looking for. He is also eager to get me into a car that I can afford at a price I'm willing to pay. Very nice people at Glenn Toyota.

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rustrider

Feb 23, 2014

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I got a great car at a great price. I love my new car. I would recommend this dealership to anyone. Everyone was very nice and friendly.

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BCH85

Feb 21, 2014

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I got the exact Scion FR-S that I wanted. I had no problems and was extremely satisfied with my visit. I would recommend Chris and Glenn Toyota in Frankfort KY to anyone.

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By William from Owenton

Feb 20, 2014

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Great experience with Glen Toyota. Brain my sale rep. was very professional and courteous to my needs. I have now bought nine cars in my lifetime all from dealers and I must say this was my the best experience I have had so far because there was no hassle or gimmick. I went there picked out what I wanted, got a fair price and a great car to drive home.

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Jeff P

Feb 20, 2014

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Glenn Toyota was fantastic! I can't say enough about how Eric Clark treated me and went above and beyond. Thanks

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mwaford

Feb 20, 2014

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this is the third car we have purchased from them in 10 years. Never felt pressured, Always straight talk and none of the annoying back and forth of 'deal making.' The deal was good from the beginning.

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Kory S

Feb 19, 2014

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I had a great experience at Glenn Toyota. I worked with Tim Adcock, he was very professional and helpful.

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jstevens0080

Feb 15, 2014

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I went to Glenn Toyota of frankfort to buy a car for my family. That is when I met Brian Thompson the friendly sales consultant who ultimately sold me my car. Brian made me feel respected and kept the cars he showed me within my price range, his overall friendly and professional manner made the decision for me that he was the right person to do business with.

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Erica P

Feb 13, 2014

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Great experience. From the first phone call to driving off the lot I never felt pressured or had any negative emotions. Every step of the process was smooth from negotiation to fianance.

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Greg R

Feb 12, 2014

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Jared was great. I was in and out of the dealership in no time. Good price too!

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Mary Ann M

Feb 7, 2014

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It was the best car buying experience we have gone through. I was extremely pleased at the time spent with us and the ability to drive several cars before deciding on one. Greg Woods was very kind, patient and knowledgeable. Also, the financing session was efficient and well done. It was thorough but we were out in a reasonable amount of time.

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Chase B

Feb 6, 2014

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Chase Logan and the staff at Glenn Toyota were amazing! They were all so helpful, knowledgeable, and professional. Thank you so much for making this first-time buyer's experience so positive!

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Scott c

Feb 5, 2014

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Our salesperson Jared was excellent. We went in on a Saturday but we're not ready to buy. Jared accepted this and still took the time to find out our needs and help us get into the right car. I asked him to call me back the following Friday and he waited unlike the 3 other dealers who bugged me to death. We met on Friday and test drove two cars which Jared prepared for the test drive my cleaning off the snow before we arrived. We decided on a used Accura and worked with Jared and the floor manager to negotiate. a fair deal based on my reserch. After wrecking my last car. I am happy to be driving my new one and will go back the next time I need another.

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Rchcanfish

Feb 5, 2014

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Easy to work with salespeople knowledgeable, capable, able to walk customer through search and buying the right car. Had a great experience. Will be back.

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cschuermey

Feb 4, 2014

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My wife and I bought a late model used Camry from Glenn Toyota this past weekend. We both agreed that it was the most pleasant car purchase that we had ever made. Greg Woods was very professional, helpful, extremely knowledgeable, but not pushy at all. The business manager, Dana, was also very nice to deal with. We would not hesitate to recommend Glenn Toyota to anyone. Thanks, guys- we love our car!! Bob and Connie S.

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AJCool

Feb 1, 2014

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We purchased a Mazda 5 and we're thrilled with the customer service that we received. Eric and Jared even drove to the vehicle to us so that we could see it and drive it before we purchased. We would definitely recommend Eric and Glenn Toyota to anyone who is in the market for a new or used vehicle!

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arglass1983

Jan 31, 2014

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I have been a customer of Glenn Toyota since 2009. The people there are wonderful, honest and extremely friendly. I have never had a bad experience there, and Brian is no exception. He helped to answer all of my questions and made sure I got in the perfect vehicle for my needs, as well as to fit my budget. He was remarkably knowledgeable and I was very comfortable working with him. I would highly recommend Glenn Toyota and Brian Thompson if you are in the market for a new car!

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catfan2014

Jan 29, 2014

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Chris was very professional and not pushy at all. There was no pressure at anytime and he was very knowledgeable about the car buying process. I will encourage anyone I know that is shopping for a vehicle to stop buy and see Chris at Glenn Toyota.

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lexusismycar

Jan 29, 2014

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I was looking for a new car for my daughter, she is in high school, and soon she will be graduate and leave my home to collage, I live close to many dealerships, however I saw new Corrolla from far a way while I was driving my car, so I stopped by this dealership, Glenn Toyota of Frankfort, and I met a wonderful young lady who came to ask me if I need any help, she was not pushy, she was very polite, so I did not mind to ask her a few questions and tell her the story of my daughter, she took me around and showed many Toyota products, however I was very impressed by the new Corrolla, and she was very knowledgable and she answered all my questions, after my visit, I decided that Corrolla will be a good match for my daughter, and Glenn Toyoita will be my dealership, and Sarah Mahmoud will be the person I go to buy my new car, now I have to go home and tell my daughter , that I found the best car for her when she finish her school

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eurton18

Jan 28, 2014

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Chris was excellent to deal with. He went above and beyond in service and made sure everything was perfect before we left. Also the other staff were very friendly and the showroom was wonderful it had a kids area and in the main area TV comfortable chairs. We felt comfortable asking questions and he was very patient and made us feel comfortable it wasn't high pressure or just saying things to get a sale. We had a wonderful experience and would definitely do business again with them. A+++ We would highly recommend them.

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ssanders037

Jan 28, 2014

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From the moment I walked in to the time I left everything was great. Would definitely recommend them to anyone looking for a new Toyota!

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saraminor04

Jan 28, 2014

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Sarah was very friendly and helpful. Unfortunately we were unable to purchase there. ( I was looking for a Ford Focus and they didn't have one at the time) but I would certainly recommend them & Sarah to anyone looking for a new or preowned car.

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mabm

Jan 26, 2014

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This was the best car buying experience I have ever had. Greg Woods showed us multiple vehicles so that we could make an informed choice. He was very knowledgeable about each choice and spent a lot of time with us. We did not feel rushed or pressured. He made us comfortable on one of the coldest days of the year and got us through the finance portion of the procedure quickly and on our way home.I also recently took the car in for the Xylon coating and the service department was equally a good, friendly and customer-friendly. I am very happy I picked Glenn Toyota in Frankfort.

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Parker B

Jan 24, 2014

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Eric was very helpful and worked very hard to get us not only a good deal but the vehicle we wanted. He was friendly and respectful throughout the whole experience!

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Haley P

Jan 23, 2014

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Thank you so much for all of your help!!! I looked at countless dealerships for a safe, affordable car, and I am so glad that I came to Glenn Toyota and spoke with Jared Tipton. The whole process has been arduous and overwhelming, and it was a huge relief to find a dealer who was honest, patient, and helpful. I really appreciate it and would definitely refer any friends who are looking for a car in the future.

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sarahreed7231982

Jan 16, 2014

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Brian Thompson was friendly, answered all my question with no problems and he wasn't pushy. This was our first Toyota vehicle and our first brand new one. He helped us decide that the 2014 Toyota Camry SE was the best fit for our family. I would highly recommend Glenn Toyota Frankfort to anyone.

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ZacNoel

Jan 11, 2014

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I scheduled an appointment with the dealership a couple days in advance to test drive a used Mazda3. I arrived early for my appointment and the dealership took care of my wife and I from the very beginning. The original salesperson I was going to work with had to leave for an unexpected doctor's appointment of his daughter's; however, he introduced me to the person who would be working with us and was very professional about that matter. I did not get the impression I was being taken advantage of and appreciated how straightforward "Potter" was with us when were negotiating. Barry, the floor manager, was very kind and available if we had any trouble or concerns.

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jonlyle

Jan 8, 2014

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Judy was wonderful!!! She really worked with me every step of the way and responded as quickly as possible to every question that I had about anything. If you need a car she's the person to see! She even went back and did some touch up before the car went out the door. Couldn't ask for a better sales associate. Thank you.The dealership was clean, all the employees were very friendly and helpful. Thanks for a great car, great price and great experience.

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Rob76

Jan 5, 2014

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Working with Greg Woods was a pleasure. I am enjoying my 2014 truck very much and I would recommend Glenn Toyota of Frankfort to anyone looking to buy a vehicle.

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William

Jan 2, 2014

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Fantastic dealer! No high-pressure sales at all! It was an absolute pleasure doing business with Glenn Toyota. We bought a 2014 Venza on Dec 28th and LOVE it! Joy Gribbins was fun working with and would not hesitate purchasing another Toyota through Joy and Glenn Toyota!

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gstorie

Jan 2, 2014

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We bought a new Rav4 here after visiting another dealership. It was a great experience (other than the time it takes out of your day).

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IbrayCCP

Dec 31, 2013

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We were looking for a good used vehicle for our son. We then met chase, he helped us find the perfect vehicle and made us loyal Glenn Toyota customers.

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LOVELYMIIKE

Dec 30, 2013

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I was welcomed in with a very warm hello, and most of the associates there introduced themselves. Sarah was extremely helpful in finding out what I was in need of and I would recommend her to anyone who is looking for a new Toyota/ Scion!

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megaroo

Dec 29, 2013

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From the moment I stepped foot on the lot at Glenn Toyota it was a very positive experience. Jack was very friendly and did an excellent job of answering my questions and showing me the many features of the Toyota Venza. He was also very helpful in explaining the incentives that were being offered by the dealership. This buying experience was positive and the service exceptional. I highly recommend Glenn Toyota to my friends and family members.

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yd5drummer

Dec 29, 2013

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I'm not generally a big fan of car salesman - but Tim is everything you want one to be. Honest, pleasant, completely "un-pushy". You don't feel you are being "sold", talking to a "yes man" just to make a sale, or any of the stereotypes often associated with salesmen. He makes you WANT to do business there.

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jordanaire

Dec 29, 2013

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We just purchased a new 2014 Venza and absolutely love it! Joy Gribbons did an outstanding job helping us with our purchase. This was the 3rd new car purchase from Glenn Toyota and would highly recommend them to anyone!

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jtucker0020

Dec 27, 2013

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My wife and I bought a used Corolla to travel back and forth to work. The sales representative was very helpful and knowlegable about the product. We were not pressured what so ever, and was able to make the right decision about the purchase. Their professional attitude and wonderful working relations made the visit easy, and enjoyable. I would definetly recommend this dealer to people I know who are interested in purchasing a new or used vehicle. Thank you Gleen Toyota.

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MitchEtherington

Dec 26, 2013

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My wife and I went to look at the Tacoma that I liked. It's nice that the purchase (MSRP) price is on the vehicle so you know what you are working with. It was a rainy day and Chris met us at the vehicle. I wanted to buy the truck and he made the purchase for me easy, painless, and in a timely manner. Chris wasn't pushy and helped me along the way with the forms. There wasn't any of the "hold on a second and let me talk to my manager" garbage that you may get at other dealerships. Even after the purchase, Chris went through the new Tacoma with me, showing me the features and extras the vehicle had to offer. I am a TMMK team member and was already sold on a new Toyota. With the service I received from Chris Stewart and Glenn Toyota, I will continue to shop at this dealership with my future Toyota purchases.

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Linda Slone

Dec 26, 2013

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Great customer service. Couldn't ask for any better. I was totally impressed & would highly recommend this dealership. They went above & beyond what you would expect.

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Bmb17

Dec 22, 2013

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Had a wonderful experience here with Chris. No pressure and he was helpful. The staff was very friendly. Definitely will recommend him to friends and family.

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mrm44

Dec 19, 2013

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This was my second vehicle purchase at Glenn Toyota. I purchased a 2013 Toyota Highlander and I had the best buying experience. My sales representative, Chris Stewart, is the best! He was professional, knowledgeable, friendly, extremely efficient which made the buying experience pleasant and seemless. I highly recommend Chris as a sales representative and will refer him to friends, family and coworkers. Thanks for all that you do!

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melhatton

Dec 19, 2013

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Joy was a pleasure to work with. She made the car buying experience feel like we were hanging out with a friend. I would recommend her and the Glenn Toyota Dealership to anyone that is in the market for a new Toyota.

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Yvette T

Dec 17, 2013

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Great experience from beginning to end. No pressure sales tactics, professional courtesy. They listened to what we wanted and got it for us at a good price. Our sales consultant Joy, was a pleasure to work with, personable and attentive to our needs.

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Melril39

Dec 15, 2013

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Jared Tipton is awesome, I have been to several dealerships and none compare to this one. They explained every detail to the fullest and worked very hard to make sure we were happy and satisfied. Bill Gains was awesome as well. I will never go to another car lot for anything else. Glenn Toyota of Frankfort is the best. My husband even switched his maintaince on his car to there. Thanks guys you were great couldn't ask for a better experience.

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douggabbard

Dec 14, 2013

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I am extremely disappointed that you sold the car we committed to driving to get on Monday. I spoke to the finance manager this morning, he asked what time we would be down, loan approved at 3.05%. My wife had to make a trip to PA to see her mother, with her father recently passing. I provided all the assurance we would take the car. Judy just called and said another salesperson sold the car. We will not consider your dealership in the future. I will also share with my family in Frankfort our experience with Glenn.Disappointed,Doug Gabbard

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Courtney L

Dec 13, 2013

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Sarah was excellent! She is new but very excited to help you in any way, and I mean 30 minutes in the Hilander figuring out the Bluetooth that wouldn't due to my own phone not being updated,oops! Elvis was very pleasant and the accountant new how to be speedy and get to the point. In and out, that's how you buy a car! Loved this experience and will def buy here again.

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Nathan G

Dec 13, 2013

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I WOULD RATE THIS PLACE NEGATIVE STARS IF I COULD. ABSOLUTELY THE WORST CAR BUYING EXPERIENCE EVER. I BOUGHT A USED DIESEL SUBURBAN...THEY REFUSED TO NEGOCIATE ON PRICE ASURRING ME THE VEHICLE WAS IN GREAT SHAPE AND INSPECTED BY THEIR SERVICE DEPT. I PAID FULL PRICE AND TRAVELLED HERE FROM WASHINGTON DC FOR THE RIGHT VEHICLE. THE THING RAN GOOD ON TEST DRIVE, BUT BROKE DOWN 25MI DOWN THE ROAD. THEY REFUSED TO PROVIDE ANY ASSISTANCE WHATSOEVER....WOULDN'T EVEN CALL A TOW TRUCK FOR ME. THE OIL HAD NOT BEEN CHANGED IN THIS VEHICLE AT ALL(IT WAS FILTHY_ AND THE FUEL FILTER WAS CLOGGED. BOTH HAD TO BE CHANGED IMMEDIATELY. ALSO THERE WERE ERROR CODES IN THE OBD-II SYSTEM I AM SURE THEY KNEW ABOUT---ALL LEADING TO A $3000 REPAIR. I HAVE NEVER HEARD OF A DEALER PREPPED VEHICLE BREAKING DOWN WITHIN 30 MINUTES. WORSE, THE SALESMAN AND MANAGER OF THE DEALERSHIP REFUSED TO CALL ME BACK OR ASSIST AS I WAS BROKEN DOWN HUNDREDS OF MILES FROM HOME IN ANOTHER STATE. WORST SERVICE EVER ONCE THEY HAD MY MONEY. RUN FAR AWAY.

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leelee416

Dec 13, 2013

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Sarah is a very proffesional and friendly lady. She is very helpful and informative, she will take time to find what you want and need. I honestly believe any customer would appreciate her workmanship and attentiveness.

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Blondie61

Dec 9, 2013

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Greg was very pleasant and not pushy. He was also very helpful and went beyond to be available for questions. We will use him again and refer him to friends and family.

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modulationz

Dec 7, 2013

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My wife and I purchased a silver, 2014 Toyota Corolla from Greg Woods at Glenn Toyota and are very happy with our purchase. Greg Woods was extremely pleasant and helpful to work with, and we appreciated that he refrained from pushy sales tactics. Greg is very knowledgeable about Toyota vehicles and answered all of the questions that we had. Greg was also very quick to respond via email and telephone to questions that we had, even after we purchased the car. I highly recommend Glenn Toyota if you are in the market for a new Toyota or used car. If you do decided to visit Glenn Toyota, I highly recommend asking for Greg Woods when you arrive.

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James T

Dec 6, 2013

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Mr. Potter has done an excellent job as my sales rep for my new Tundra! I absolutely love the vehicle!

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Lauren W

Dec 5, 2013

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We were very happy to have David that was willing to do anything he could to get us into a car. Thank you!!!!

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frankfortjme

Dec 5, 2013

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My experience with both Brian Thompson and Eric Potter was excellent. They were intent and professional with providing good information and expecially helpful convincing a 13 vehicle Buick past owner to switch/trust the Avalon Hybrid and the dealership, both of which are very important to me. Follow-up on details has also been excellent!

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Eric W

Dec 2, 2013

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Fantastic job by Eric and the management team at Glenn Toyota. Our 12th purchase from Glenn Toyota and always world class service.

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kmorganti

Dec 2, 2013

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Excellent experience in purchasing my new Tundra. Jack, thanks for your patience and quality customer service. I appreciate all the extra attention you provided us and I hope you'll understand that we will be back and purchase from you again.

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edpayne

Dec 2, 2013

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Brian was very friendly, helpful and informative about the car we wished to purchase. He was not pushy or demanding like most other car sales men. We would recommend him to anyone we know! Thanks, Brian!

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ToyotaFan2014

Dec 1, 2013

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Brian Thompson and Eric Potter both were very helpful, kind and certainly knew their product. They did a great job locating the exact vehicle that I was interested in and delivering it on time as promised. I love my new Toyota and would definitely recommend Glenn Toyota to all my friends and family! Go see Brian Thompson and Eric Potter, they will be able to help you with all of your auto needs!!! Thanks guys!

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Bengal10

Nov 30, 2013

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My overall experience was great because of the sales person. He was very helpful and was able to answer all of my questions. He was friendly and followed up on every question I asked. I must say that this was the most pleasant car buying experience I have ever had, but only because of the patience and understanding Jack provided. I will recommend Glenn Toyota to family and friends because of the customer satisfaction I had in dealing with such a great sales person, Jack Herlihy.

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Stampinggrdgal

Nov 30, 2013

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Brian was very helpful and friendly. I enjoyed working with him. I haven't purchased a vehicle yet but plan on doing so in the next 6 months. I will definitely buy my car at Glenn Toyota and Brian WILL be my salesman. Thanks Brian for all your help. You are the best.

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willyjam

Nov 29, 2013

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I would absolutely send my friends and family to see Judy at this dealerdhip. She was very helpful and courteous. Even though I did not make a purchase.

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kcoj89

Nov 29, 2013

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I wasnt sure what I was looking for but Chase was very helpful and knowledgeable on all the vehicles on the lot I was very impressed!

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bhoward156

Nov 29, 2013

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Brian was very helpful and knowledgeable and provided great information about Toyota trucks. I look forward to visiting with him again in a few months.

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tthornberry

Nov 29, 2013

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Even though we decided not to purchase at this time, the experience was great as usual and Brian was very helpful. He was knowledgeable about the product and answered all our questions promptly.

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dina1111

Nov 27, 2013

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Was recommend by a friend because of the great customer service at this dealership. I hate shopping for a car because I always feel that the sales people hover and try to make the sale at all cost. Greg was wonderful to work with and I always felt that he was looking out for our best interest, not just trying to make a sale!! Will definitley go back to Greg Woods and Glenn Toyota in Frankfort in the future, as well as recommend to all of my friends!

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msmelanie87

Nov 26, 2013

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I think that the salesman went above and beyond to ensure I was happy and they did a good job making the deal. I would recommend them to others. I am happy with my experience. Eric even called to let me know he was going to replace a part on the door that was loose that I didn't notice. He offered me something to drink every time I came into the dealership and he built good rapport with me. I am a satisfied customer.

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hgalasso

Nov 26, 2013

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I couldn't be more pleased with my buying experience with Chris Stewart. His primary concern was that I found the vehicle that I wanted. He was very knowledgeable about the vehicles and options as well as purchase options. Chris was also very laid back and didn't apply any pressure tactics during my purchase experience. I would recommend him to anyone I know that is in the market for a vehicle. Everyone else that I have encountered at the dealership, in sales (Chris Stewart), management, and financing (Bill Gaines) has been extremely friendly and helpful.

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stewdaddy

Nov 24, 2013

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Chris was most helpful and informative. Did not feel pressured by him and felt he tried to get me the best deal possible. Will buy from him again.

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sestewart4

Nov 22, 2013

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Chris was very helpful in answering all of my questions and finding me a model that met the criteria I was looking for within my price range.

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david g maynard

Nov 19, 2013

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Great buying experience will go there when I need another car would refer to all my friends and family Eric was very helpfull with my purchase .

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whampton2718

Nov 17, 2013

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I had a very good experience with the sales person and the finance person. The Sales Manager (Elvis) angered me with an off the cuff comment about that he had gone as low as he could with the price as he walked away. If it wasn't for the fact that I was having a good experience with the sales person, I would have walked away. I am a loyal Toyota customer. This is the 4th vehicle we purchased at this dealership. Josh went and told Elvis that we were not happy and he came over. I told him I was unhappy and thought he was rude to just walk away and I did not appreciate it. He did apologize at that point.

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MRSHAM

Nov 16, 2013

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My husband and I were honored to be Josh Martin's first sale. He patiently explained the functions of the two vehicles we test drove and answered any questions we had throughout the entire process. The day we bought our Highlander, I was showing it off later that day to my parents and had a question about how to get the third row seat to go down that we had just put in the upright position. I had not had the opportunity to read the instruction manual; so, I opted to call Josh on his mobile for a quick fix to this problem. He answered and advised that he had already left work for the day but was shopping at a store close to our address and offered to come out to help. I declined his offer since I was actually calling from out-of-town rather than our home. But, I certainly appreciated his offer to go above and beyond. We were able to resolve the issue and move on. All-in-all, I feel like Josh did a great job to get us the best purchase price possible, even though I couldn't get him to throw in a cargo net! ;-) My husband and I look forward to being a part of the Glenn Toyota family!!!

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WillNKy

Nov 10, 2013

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Chris Stewart and the staff at Glenn Toyota did an amazing job. Chris was laid back, informative, and professional. They searched multiple states to find exactly the car i was looking for and had it delivered to the dealership within 48 hours!!

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hseckman

Nov 10, 2013

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Glenn Toyota and Jared Tipton satisfied us with every aspect of buying (selection, price and product knowledge). The best dealership I have dealt with. We found the car that best fit us (budget, comfort, ride, color). Jared was a positive help during every step of the process.

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hrei09

Nov 4, 2013

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We told her our price range and what we wanted and she helped us find a very nice dependable car with room and good gas mileage. She didn't hassle us to buy something we didn't want and she listened to our needs. We all sat down and discussed all the details, we were very comfortable talking to her, we talked about family and our son was being a little flert. She walked us through the dealer ship and explained where everything was. I must say it was a very nice dealership. Judy was amazing. I would recomend this dealership and tell them to talk to Judy. It was an enjoyable experience.

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lygross

Nov 3, 2013

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Glenn Toyota always treats me as a valued customer. The sales staff is usually upfront and always helpful. The finance department is efficient and thorough. The overall experience has been excellent every time.

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kbyrdwell

Oct 31, 2013

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Super experience. Brian was so very courteous and friendly!! He had a great knowledge of the car and took all the time we needed to really understand the deal and the particulars about the car. All staff we came in contact with were extremely kind and helpful!! We would certainly recommend Glenn Toyota!!!

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dahliadarge

Oct 31, 2013

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I would definitely recommend this dealership to any friend wanting to buy a new vehicle. Excellent service, a very nice sales room and waiting area, and friendly staff!

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jimsmith1058

Oct 30, 2013

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My family has bought 5 vehicles from Skeet Tuttle at Glenn Toyota and the experience has been great every time! I would recommend Skeet for your next car purchase without hesitation.

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dorpull

Oct 28, 2013

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Everyone I met at this dealership was friendly, knowledgeable, and helpful. I highly recommend this dealership for your next vehicle. They wanted to be sure I purchased a vehicle that could do the job I needed it to. It is worth the drive from Lexington to come to this dealership!

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MargoThornbury

Oct 27, 2013

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Many thanks to Greg Woods for his excellent customer care service to us, new customers! We are very pleased with our new purchase and the great service we received. We will recommend Greg to our family and friends.

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Dpooler

Oct 26, 2013

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Sales people were extremely helpful and friendly...met our price without any pressure from any employee. Were very willing to negotiate with us. It was a great experience..

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Casey

Oct 25, 2013

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Thanks to Chase Logan for helping me find my perfect car! I'm a happy gal today! :)

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Ruth

Oct 24, 2013

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Mr. Herlihy was very friendly and informative about this automobile. He was not pushy but answered all questions. I was shown the car facts without even asking. Was given a great maintenace history on this vehicle. I am very pleased with my experience and my 4-Runner. Good place to shop.

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Ssudduth

Oct 23, 2013

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This was an easy, fair, and hassle free purchase and trade !! I would definitely recommend this dealership. My wife and I both had an excellent experience.

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gerald14

Oct 13, 2013

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This is a really great bunch of people to work with. Plan to return shortly for another purchase. Will go nowhere else. Thank all of you for your assistance during our purchase!

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AlyssaRae9590

Oct 12, 2013

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Everyone at Glenn Toyota made the car buying process super easy! Kyle was such a nice salesman, and I will recommend him to everyone that needs a new car!

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MsJack1958

Oct 9, 2013

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David Burnside was a very pleasant salesman to work with. He researched and showed me cars that were in my price range. Although I haven't purchased a car yet I will be going to Glenn Toyota and purchasing my car from David Burnside.

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jakil856

Oct 8, 2013

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Looked online for a few months and finally found a truck I loved. I did an email inquiry about the truck and setup a time to come look at the vehicle. My wife and myself loved the vehicle and told the salesman what we wanted for our trade and what we could afford and there was no hassle or going back and forth. We never felt any pressure to buy or even come look at the vehicle. I would highly recommend Glenn Toyota for a hassle free experience.

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AFCOS42

Oct 8, 2013

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It was a pleasent experience in working with Mr. David Burnside in selecting a 2011 Camry to purchase. There was no pressure. I would recommend this dealership.

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Bg_85

Oct 5, 2013

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Chase was very friendly, and very helpful when purchasing my new car. He made me feel very comfortable, and wasn't pushy like a lot of other salesmen at other dealerships. I was very pleased that I went to Glenn toyota in frankfort to buy my new car, and I would recommend this dealership to anyone.

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Shawn20jenny

Oct 3, 2013

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Chris is a great laid back salesman! Gave us time to discuss our options and then get us the best deal. Was very patient with us as we tried to decide between the Avalon, Venezia or another Sienna. We test drove and looked at many vehicles and he never was pushy with us. He is a great listener saved us $1000 by just hearing my husband was in the military got us another discount. Highly recommend Chris if you want a laid back great deal and experience. In the end we went with the Venezia.

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Impalalover23

Oct 3, 2013

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We met Jared at the CCU sale and he was great to work with. No pressure and not pushy at all. I would recommend him to anyone in the Frankfort area who is looking to purchase an automobile.

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kruble

Oct 3, 2013

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We purchased a 2013 Toyota 4-runner and love it. Jared Tipton was very friendly and professional and we enjoyed working with him. We would definately recommend him and this dealership.

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rebekka1

Oct 3, 2013

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I enjoyed my experience with Chris and I think he gave me a good deal, but as a first time car buyer I don't really know how to judge that. He was most kind and not pushy and I appreciated that. I don't know if I should have negotiated a lower price or some added perks, but I am happy with my car and with the way I was treated. I wasn't impressed with the guy in the suit who tried to make sure I would not leave the first time without making a deal, especially when he dissed my 15 year old Camry. Shouldn't that be a selling point, that you can drive a Toyota product for 15 years and it still runs like a top?

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Griznky

Oct 3, 2013

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I came by Glenn Toyota looking for a good used car for everyday transportation. Chris Stewart was able to get me into a vehicle within budget and with as little difficulty as possible. His friendly, low-key demeanor was a relief from prior shopping experiences. I would recommend this dealership and Chris to anyone interested in purchasing a new or used vehicle. Thanks Chris!

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igiveup1

Oct 3, 2013

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I currently had a 2006 Toyota Camry that had 167000 miles on it. I had not had any trouble with it, but due to the fact I travel alone a lot I thought it was time to trade cars. I had seen the commercials on television about the 2013 closeouts and called Glenn Toyota to ask some questions I had. I talked to Chris Stewart. He was very courteous and helpful. He gave me his number and the next day I called to make an appointment with him. When I arrived he met me at the door and had already picked out several cars he thought I would be interested in per our phone conversation. He was very good to work with. He explained how everything worked and even programed my phone into the cars system. I would highly recommend Chris. He did not pressure me in any way and I thought he worked hard to answer my questions and was very patient in closing the deal. The dealership had been remodeled since I last bought a car there. It is very pretty and well arranged. I also bought there, because I know the service manager, Johnny Case. He is also a great guy to work with. I know he will be there to take care of my service needs. I would highly recommend Glenn Toyota . This is my 4th Camry so I guess you can say I am a satisfied customer.

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JeanBurgin

Oct 3, 2013

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I was greeted at the door by Mr. Stewart. He did wait for me to get all the way in the building. He was very helpful in my selection of a vehicle and did everything possible to made the transaction pleasant, fast, and what I wanted. He has gone above and beyond to come to my home to pair my new vehicle with the garage door opener. He explained all the features of the vehicle to me. I have already recommended him as a salesman to others I know are planning to make a change. Thank you Chris for all that you did to help me make my vehicle purchase.Jean

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EdwardBarnes

Oct 2, 2013

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The four other times we purchased a new vehicle from this dealership we at least got a handshake and thank you from a sales manager. This being the fifth time; we were disappointed that we did not even get an acknowledgement that we were on your property except from David the sales person.

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Molly231

Oct 1, 2013

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We chose Glenn Toyota to purchase our new Rav 4 from. We had done business with them several times before and they had been great to deal with. We dealt with Judy Hensley this time and we're very happy with the service we received. I liked working with a female sales person for the first time. She was very courteous , knowledgable about the choice of products we were looking at and willing to do whatever she could to make our deal work. The dealership was also willing to work with us. Thanks Judy and Glenn Toyota ! We love our new Rav4.

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Shelby

Sep 30, 2013

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My car buying experience at Glenn Toyota could not have been better. From my first contact with Greg Woods he was very personable and professional. He was knowledgable about the vehicles and made informed and helpful recommendations about the vehicle that would suit my needs, as well as vehicles that would not. I think, like most people, I'm not thrilled about the process of buying a vehicle. Greg made the process enjoyable. He worked with me on the trade-in and presented a sale price that was accepatable to me without the back and forth that I have had to endure in the past. I suppose it could be said that Greg was just "the tip of the iceberg". Everyone with whom I had contact, at Glenn's, was very pleasant. I would enthusiastically recommend Glenn's Toyota to anyone who is looking for a new vehicle.

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Cristene

Sep 27, 2013

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I actually needed a new car and am so pleased with my new Scion!!! Eric made the process enjoyable and easy.

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Maria

Sep 26, 2013

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Our experience with Glenn Toyota was very satisfying. Our salesman, Greg, was friendly, helpful and knowledgeable. We're very pleased.

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Neill Fox

Sep 25, 2013

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great cars at a great dealership with great people. this is my second toyota i have purchased from Glenn in the last 4 years

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Max

Sep 25, 2013

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They never replied to me with pictures of the vehicle.

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zlhubb01

Sep 23, 2013

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My grandparents purchased my first car for me eleven years ago from this same dealership and we could not have been happier. So Glenn Toyota was a natural starting point when my search for my first vehicle purchase began. Skeet was extremely patient and did not push me into one direction or the other, allowing me to come up with a decision for myself. I am very pleased with my experience and with my car purchase.

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Hatton82

Sep 21, 2013

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Wonderful experience purchasing my Toyota Corolla. Judy Hensley exceeded my expectations and provided the best customer service. The entire experience was outstanding and I highly recommend this dealership.

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Schmitty0731

Sep 13, 2013

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Although I did not buy a car here, I had a great experiance working with Judy. If I get to a point where I can buy a car I will definitly consider coming back to Glenn Toyota.

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clarinet

Sep 13, 2013

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We trust the Toyota brand/vehicle AND we trust Skeet to sale us the vehicle. This is the 3rd Toyota that we have bought from her. She knows her product, stands by her word, is ethical and is enjoyable to work with. The few times we have had issues with current cars, Skeet has dealt with them in a timely manner and to our satisfaction. Bill knows his end of the business, was informative, organized and friendly.

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bgardner12

Sep 10, 2013

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We have purchased or leased several vehicles from Glenn Toyota. Although there are several Toyota dealers much closer to us we are always treated so well at Glenn it is worth the short (scenic) drive. Elvis has always treated us so well by working with our budget and looking for vehicles that may not be on the lot. Our salesman this time was Jack Herlihy and he was knowledgeable, patient, friendly and not one bit pushy. He offered to come to us to pick up paperwork and was willing to go the extra mile to help us out. No question we will return for our next vehicle.

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phclark

Sep 9, 2013

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Greg was friendly and professional as he approached my daughter and me when we arrived at the dealership. I test drove a Camry hybrid while he explained different features of the car and answered our questions. We then began the payment options and final cost conversation. Greg consulted the finance department and negotiated a price that was acceptable. He found the car in the color I wanted, I picked it up 2 days later and brought it back in for the protective coating at my convenience. I am very pleased with my purchase and feel confident I will always be well treated on any occasion I visit Glenn Toyota.

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40601

Sep 4, 2013

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Glenn Toyota offers not only a great product, but personable and capable staff. They are extremely friendly and helpful. Skeet Tuttle is a no-pressure salesperson who makes you feel at home, explains everything and goes the extra mile to make buying a Toyota a good experience. Dana Arnold was helpful with current Toyota financing and with clearing up a minor problem with a title. He's easy to talk to and made sure it was a smooth process.Randy (sorry for not knowing his last name) gave me a valuation on my existing vehicle and was both professional and easy to work with on the price.When I was leaving in my new Highlander, Mr. Toole came out to thank me for buying from Glenn Toyota.It was an overall good experience, made possible by staff who know their jobs and know how to treat customers.

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RockWarriorTundra

Aug 31, 2013

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Very happy with my experience at Glenn! Jared knew lots about the Tundra and I couldn't be happier with my new truck. I will definitely be telling friends and family to go to Glenn!

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EastwoodFan

Aug 31, 2013

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Judy has been a lot of help in my search for a vehicle. Though I have yet to buy anything, I am looking forward to working with her again.

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TheDMan3030

Aug 31, 2013

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Judy Hensley worked for almost a month helping me get the exact color Tocoma that I wanted. Have had all my service done here as well. I will definitely be back.

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joshuakmoore84

Aug 31, 2013

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Sales man was excellent. Would absolutely recommend to other individuals. Will be coming back for next vehicle. Dealership was also very nice and clean. Provided refreshments which was also very nice.

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Star1974

Aug 30, 2013

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The staff at Glenn Toyota was very friendly. They treated us with respect during our visit. The showroom was very clean and neat. David Burnside was not pushy and let us make our mind up with no pressure. I will keep purchasing our vehicles from David. Only suggestion is to make this dealer rater site more user friendly. Using this dealer rater site was the most disappointing experience that I have had purchasing a car.

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CSRvip

Aug 30, 2013

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David Burnside went above and beyond to get us into the vehicle we wanted within our price range. They gave us a fair price for our trade. We recommend going to Glenn Toyota if you are looking for a car. Ask for David Burnside.

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Amooreunionky

Aug 29, 2013

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I am very nervous when it comes to shopping for cars, especially by myself. Chase Logan made me feel welcomed and provided a lot of great feedback for all of my questions! I appreciate his honesty and patience, as I am one with 1000 questions and know that can be overwhelming. I would recommend Chase to all of my friends and relatives.

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KEdYost

Aug 27, 2013

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I got preapproved using the online process, which was simple and quick. I got an email saying I was approved. I shopped online for the car I wanted, then called the dealership to speak to a human. John was the guy I got and he took care of my needs from there. John knew his product, the financing process, and was very helpful. On the day of the sale, we had changed our mind on which car we wanted. It was no problem. I wish I knew someone to recommend this dealer and John Senter as a salesman to.

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Cowboyfan1

Aug 25, 2013

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I enjoyed how knowledgeable Chase Logan was in assisting me in my search for how a lease works, and how it can help me get into a new car every few years without loosing a lot of money in the process. I was also very surprised at the extensive inventory and selection Glenn Toyota had to offer. I will defiantly consider Glenn Toyota in my search and would recommend Chase Logan to anyone looking for a fun and pressure free buying experience.

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tonyjones

Aug 25, 2013

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John and Judy were very helpful, pleasant and professional. I will recommend this dealership to everyone. I got a great car at a great price with no pressure.

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kane0kyle

Aug 23, 2013

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Very prompt and friendly greeting. Knowledgeable and likable. Not a typical salesman pitch, watches out for customer's best interest. The dealership is very clean and modern.

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brendahenson127

Aug 21, 2013

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All the people there were very friendly and helpful. They treated us with respect, even when we balked a bit on some points. I will recommend this dealership to anyone in the market for a vehicle.

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MsMWalker

Aug 20, 2013

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After several unsavory buying experiences from other dealerships in the Central KY Area, it was very refreshing to work with Brian. It was very different experience with no pressure and lots of helpful information given for financing and additional optional upgrades. Will definitely go back for our next Toyota to this dealership. Big thanks to Brian & Dana.

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krisburchett

Aug 20, 2013

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The sales associate and finance manager were both patient and thorough in answer questions regarding the car and the purchase terms. The sales associate took time to explain pertinent aspects of the car, and compare multiple purchase options. The finance manager patiently explained several options. Both were extremely courteous, personable and friendly and seemed knowledgeable regarding their areas of expertise. I had service performed prior to leaving the dealership and the service department performed the work is less than half the time suggested. I left feeling I received a great deal from great people and would happily recommend the dealership.

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Willis1396

Aug 17, 2013

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Our experience at Glenn Toyota was excellent. I had been looking at other vehicles at other dealerships. When I would pose a question online with the other dealerships, I would have to ask the same question two or three times to get an answer to my question. When I emailed questions to Glenn Toyota, Chase actually answered my questions the first time asked, and answered promptly. He was friendly and not pushy. I would highly recommend.

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JRSP0314

Aug 16, 2013

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Believe the reviews, this is indeed a great dealership. We drove to this dealership based on its online reviews. David Burnside takes customer satisfaction seriously. Glenn Toyota will do what it takes to make a deal, if you're ready to take the leap.So happy we chose to visit Glenn Toyota - and recommend you do the same.

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mcwhorter30

Aug 12, 2013

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This was the best car buying experience I have ever had. The staff was so friendly and welcoming. Jared was wonderful. From the moment I made the inquiry Jared was on top of things. He made sure that everything was in place for me to have a great car buying experience.

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Speakes

Aug 9, 2013

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Great experience from beginning to end. Brian was very knowledgeable and accommodating and the atmosphere of the dealership was great. We love our new Camry!

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devans7554

Aug 8, 2013

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I never thought it would be possible to be in Florida, purchase a used van located in Kentucky, and have it delivered to Ohio, but Barry Wilson helped me do just that. He was very professional and accommodating throughout the entire process. You never know when you see something online if it is as good as it looks, but this van actually ended up so much better than I could have imagined! It was delivered to my parents today and they are so excited you would think they had received a brand new car (it was actually 23 years old). This was the best experience I have ever had purchasing a car. I only wish I lived closer and could have met Barry in person. Next time I travel through Kentucky, my husband and I will definitely make sure we stop by to thank Barry face to face.

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Robey

Aug 7, 2013

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I think most women feel the way I do, that buying/trading a vehicle can be very intimidating. We dread dealing with pushy salespeople. But from the time I entered Glenn Toyota until I left, everyone was very friendly. My sales person, Skeet Tuttle was very patient and made sure I saw everything available in the range and type I was interested in. Once I made my decision and picked out my RAV4, she went over the CARFAX and all the other details about it. When it came to pricing, they were very reasonable and it didn't take long to agree on a figure that I was happy and comfortable with. The Finance person, Dana Arnold was very thorough and made sure I understood all the paperwork before I signed. My overall experience in purchasing my new RAV4 was a very Good one. I never felt pressured or intimidated at all. I will recommend this Dealership to family and friends! and I love my RAV4.

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tamarasue63

Aug 5, 2013

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Had a wonderful experience. Skeet was very professional and very helpful. Everything was explained to me clearly and was not at the dealership all day.

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SamG001

Aug 5, 2013

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Great interpersonel skills along with knowledge about the vehicle plus no pressure to buy; and this was all before we talked about the great price I got! I LOVE my Lexus CT 200H***************

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crousedt

Aug 5, 2013

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Jared Tipton did an excellent job as the face of Glenn Toyota during my buying experience. Jared did not add any pressure, but was very informative on the vehicle and the service quality at Glenn. Jared is the type of salesman that makes the customer feel comfortable and because of this I would recommend Jared and Glenn toyota to anyone looking to purchase a new/used vehicle.

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djcampbell

Aug 1, 2013

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Our salesman, Jared Tipton was very nice and answered every question we had. He made our buying experience an easy decision. We are letting everyone know of our experience.

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Greatcamry

Jul 31, 2013

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Jared at Glenn was great. He communicated with us through text, email, phone calls, and on the lot several times until we had enough info to feel comfortable with our purchase. This young man was very well informed and didn't try to rush us into picking out the exact Camry that we wanted. We would recommend him to our friends and family for sure!

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coopersmommy

Jul 31, 2013

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Jared was great to deal with. This was the best car buying experience that I have ever had. Would recommend to my family and friends.

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lisalewis2008

Jul 31, 2013

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The service I received while at Glenn Toyota was wonderful. Georgie was exceptionally polite and made me feel very important, I was NOT just a number. I was greeted with a smiling face and no question was a dumb one. Georgie took her time and made sure I understand everything that was being done to my car and why. I would recommend this dealership and Georgie to anybody. Great work!!

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susanhabermehl

Jul 31, 2013

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It's always a pleasent experience when I take my Corolla in for service. The staff is friendly and professional (Georgie is my fav) and the waiting area is open and spacious with coffee, bottled water & doughnuts available. I'm always surprised at how fast the service is, as it seems I hardly sit down that my car is ready. Love my experience there!

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jnmcat

Jul 30, 2013

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Greg was knowledgeable and friendly, making us feel very comfortable. He showed us several vehicles and took his time to explain everything thoroughly.The whole process was easy, and we are very pleased both with the buying experience and with our new Toyota.

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ricemomma78

Jul 30, 2013

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Greg was very friendly and helpful. Not a pushy salesman like you would typically get at a dealership. Was willing to work with us around our issues, and was willing to work with me as a female and didn't assume that the man was the one making the purchase.

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Crown_Royal_34

Jul 30, 2013

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Brian and everyone at Glenn Toyota were very friendly and knowledgeable. Brian especially was a pleasure to work with and was able to help me find exactly what I was looking for. Ill be sure recommend Mr. Thompson and Glenn Toyota to all my friends and family!

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yli236

Jul 30, 2013

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My experience at Glenn Toyota was great! Their team worked very hard to find the right car for me and I'm very happy with my purchase. All of the staff was very friendly and their customer service was excellent. Eric Potter and Barry Wilson offered great help the day that I bought my new car! They both did an amazing job of answering any questions we had and explaining everything very thoroughly. In the future, I would certainly consider purchasing my next car here and I have already begun recommending Glenn Toyota to all my friends!

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MM4RUNNIN

Jul 30, 2013

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I was having a rough day until I got to Glenn Toyota. My truck broke down and I had to get it towed to Glenn Toyota. When I arrived I was anxious and unhappy about my situation, but I left feeling relieved and certain that my truck was in the best hands possible. The staff was friendly, especially Georgie! My Toyota 4Runner is close to 20 years old with almost 200k miles, I will always get my truck serviced at Glenn Toyota where I trust the people and appreciate the uncompromised value!

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Jenmiller

Jul 30, 2013

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We had a very enjoyable experience with our salesman, Jack. We never felt pressured. Jack took the time to explain everything to me, and was very thourough. We are very pleased with our purchase and would definitely recommend Glenn Toyota, and Jack, to our friends. We have been looking at cars for about 2 months, and our experience with Glenn Toyota was the most pleasant. Thank you!

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FelisaBland

Jul 29, 2013

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John and everyone at Glenn Toyota were fantastic! They were straight forward, anti-BS and helpful as all get-out! Would recommend them to anybody!

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ToyotaGuy502

Jul 29, 2013

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Brian did a great job helping me find a car that met my needs and my budget. Brian was very helpful along with everyone else at Glenn Toyota. I will definitely purchase my next vehicle from there and refer everyone I know!

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DebraHamblen

Jul 29, 2013

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Brian was a very pleasant. He was excellent and very knowledgable of all the vehichles we were interested in. I was given all the information I needed to make a informative decision and I will definitely refer my friends and family! Wonderful job!

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djprincess28

Jul 29, 2013

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Toyota has Excellent Customer Care,fast and friendly service. Brian, done an awesome job of making me comfortable and explaining to me all the details to me on my newer camry. I highly recommend Glenn Toyota to anyone looking or purchasing a new vehicle. I was very pleased with the experience. Thanks a lot Brian:)). Diane\Cheryl.

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backatcha

Jul 29, 2013

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The staff at Glenn Toyota is some of the friendliest I have ever met at a car dealership. I never felt any pressure to purchase until I am I ready and they were very helpful and informative

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Bolcas

Jul 28, 2013

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Everyone I dealt with was professional, and I felt I was given all the information needed to make my purchase. I would return to this dealership.

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CynthiaMesser

Jul 27, 2013

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Excellent customer care, fast and friendly service. Very knowledgable of pricing for TMMK employees. From internet to text messages, the salesman kept in touch with me before and after the sale. Greg done an awesome job of making me comfortable and explaining every detail of the sale to me. I would highly recommend Glenn Toyota to anyone looking to purchase a new or used vehicle.Thanks again for the great buying experience!!

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tclanton86

Jul 27, 2013

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The service is always amazing! I will never take my car anywhere else!!! I can't wait to be able to car new from them!

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glencrest

Jul 26, 2013

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Efficient, professional and very friendly service. I've used Glenn Toyota of Frankfort several times over the years and I have always been pleased with the experience.

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jfcooper74

Jul 25, 2013

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Left front tire was not keeping proper pressure. Problem light came on while near thisdealer. Pulled into service area. Johnny found and fixed problem and I was finished in 15 minutes!Wonderful experience!

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clowe03

Jul 25, 2013

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This is the only service department I use. Plus I bought my truck from there so they know my entire history. Just an overall great job.

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bob858

Jul 24, 2013

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This is a dealership that prides itself on making your service as pleasing as possible. I cannot think of one thing that could be done better. Great folks in a great place. They treat you right. Even the ones who did not wait on me (Sammy, Beth, Skeet and Jack) went out of their way to be friendly and welcoming. This is not your typical dealership!

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LukeMorgan

Jul 24, 2013

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Jack is a very nice and truly helpful person who put me at ease in buying my new Camry. I will recommend him and Glenn to my friends.

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drfi

Jul 23, 2013

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Very friendly greeting , service was fast all was done as requested, waiting room was very clean with refreshments along with TV and reading material very comfortable surroundings.

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ronaldchodge

Jul 23, 2013

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We had a great experience at Glenn Toyota. We worked with Chase Logan and he did an excellent job. He was able to answer all of our questions. We will recommend Glenn Toyota and Chase Logan to our friends and family!

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twinsdad01

Jul 23, 2013

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Johnny made the appointment by phone, called soon after drop off to let me know additional repairs the vehicle would need and called to let me know when the work was completed. Even came to a little less than estimate. Very friendly and easy to work with.

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pbuch

Jul 22, 2013

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the staff are always friendly and helpful and as always i am very pleased with my service experience there Beth was her usual bubbly self and i would highly recommend their dealership and service center

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GoodToyota

Jul 18, 2013

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This was my 4th trip to have the 3rd set of brake drums installed, but they have worked with me to make them right, so hopefully this heavier set will be what I need to have a smooth stopping experience. We'll know in a couple weeks, I suppose. Anyway they have been good to work with and have a wonderful waiting area!

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AmandaNaish

Jul 17, 2013

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Beth Kaiser and all the staff at Glenn's service department were very helpful and friendly. I have come in for my regular service three times now without an appointment and still got my car serviced and out the door quickly. I also enjoy the comfortable waiting area with excellent wifi connection.

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BettyHayes

Jul 17, 2013

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My experience at this dealer shop was overall enjoyable. The salesperson I worked with was very nice and patient and helped me find just what I was looking for. We hit it off quite well and I appreciate her help. I will definitely recommend this dealership to my friends and family.

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Mathis1024

Jul 17, 2013

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I had a wonderful experience working with the staff at Glenn Toyota! I brought my 3 year old daughter along with me and everyone was very understanding and accommodating for her! I feel that Eric listened to my needs and sold me the car that fit me best! I felt no pressure and am quite pleased with my new car :) I will and have recommended Glenn Toyota to friends and will continue to do so! Thanks for such a positive experience and for having awesome customer service!

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LoriWoodside

Jul 16, 2013

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Judy went out of her way to make this the best car buying experince I have ever had! I will certainly tell my friends and family how well this transaction went and how friendly and helpful all of the staff I met that day were. I am glad to be able to buy local and support my community rather than going to a larger market area.

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bjdunn

Jul 16, 2013

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I bought my last Avalon from them. They extend quality and salesmanship. I would recommend them and David to all my friends and family. I live in Pennsylvania and made the trip down just to buy my new Avalon from Glenn Toyota.

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tbowell

Jul 16, 2013

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Eric and Barry were both very knowledgeable and friendly. Eric and Barry were a pleasure to work with and would recommend them to all my family and friends!

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Farrah12

Jul 16, 2013

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I came into Glenn Toyota and Chase Logan was very helpful and not pushy like some of the other dealerships I have been too. I will buy my next car from him in a few years.

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mpsnurse

Jul 15, 2013

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David has always been extremely knowledgable and helpful whenever I've had questions or purchased a vehicle. Whenever I am in need of another vehicle, David Burnside will be the first person I call!

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halseybj

Jul 14, 2013

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We enjoyed working with David and appreciated his straightforward approach and honesty...not a lot of BS that you get most places. After looking several other places, we returned to purchase our vehicle from David. Glenn Toyota has a very friendly and relaxed atmosphere that helps when you are spending a chunk of money. Thanks for everyone's helpfulness!!

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Pat G

Jul 14, 2013

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Recently purchased a 2013 Tundra from Chris Stewart. Working with Chris was a great experience. He is straightforward and good to his word. I drove from Michigan to Kentucky to buy from Chris. The finance manager was professional and helpful. And I ran into the owner of the dealership on my way out. All great folks. I was traveling from Michigan to Kentucky and from there to North Carolina, all in the same day. They had me set and on the road with my new truck in an hour. It is rare that you run across a great sales person and a great dealership. I will buy my next vehicle from Chris, irrespective of the state I happen to live in. Guys, thanks for an excellent buying experience!

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chipq

Jul 14, 2013

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Great overall experience. Jack Herlihy was straight with me about the price and that sold me on the truck. I will recommend him to others.

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smithhc26

Jul 13, 2013

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Every time I go to Glenn Toyota for service, parts or to purchase a vehicle all staff goes above and beyond to make sure that I am satisfied with my service. If I have question they always find the answer and if they can't find it right away I am contacted within a short amount of time after my visit with the answer to my question.

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pindarm

Jul 13, 2013

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Had a great experience at Glenn Toyota from the first moment I called and worked with jack Herlihy and the rest of the folks there! Jack was extremely helpful and professional and made the whole process painless and simple. I was trading in a vehicle and coming in from out of state (Louisiana) on a new Toyota Tundra and everything was ready for me when I arrived, Jack and the rest of the staff were patient and thoroughly explained everything and were VERY fair on my trade and the final purchase price of my new truck. I couldn't be any happier and very highly recommend Jack and Glenn Toyota! Thanks guys! Mark

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jhdanville

Jul 12, 2013

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Dealership was recommended by a friend and was very pleased with the entire experience. Chris was great and very knowledgeable. I will definitely go back when I'm ready for another new car!

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jil4runner

Jul 11, 2013

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All of the years I have owned or leased a Toyota, she has provided exceptional as well as professional advice for the service of my vehicle. She has only recommends what I actually need for my 4Runner. She exceeds my expectations each time I need my truck serviced. Beth, your the best and I thank you for taking such good care of my family and vehicle.

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christytoyota

Jul 11, 2013

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Very efficient service. the Salesperson listened to what I wanted and helped link me to the right vehicle. He used a variety of techniques to ensure that I received timely information, including texts, phone calls and email. There was a small problem when my truck arrived and it was fixed immediately. I will definitely recommend Glen Toyota and David Burnside to all friends and family!

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peggyfb

Jul 11, 2013

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We have buying our family cars from Skeet Tuttle for 23 years.Fourteen years at Glenn Toyota.All of our experiences with sales and service have been outstanding.Great small town treatment!!Eric Clark is a great asset to the company and the Frankfort community..

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kimberly545

Jul 11, 2013

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I have had my oil changed and have had some inspections done, and georgie has always taken care of me and my car very well.

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jablack

Jul 11, 2013

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I took our tundra in to get oil changed and tire rotated. Service was excellent. Job was completed in a timely manner with friendly service.

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mmccoy49

Jul 11, 2013

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They were very friendly and the service was great. Everything was explained in detail. I was in and out very timely for my regular truck service.

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grimester

Jul 11, 2013

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Love my 2013 4Runner! Chris Stewart was a great salesman. They gave me a great deal on my trade! I would recommend both Glenn Toyota and Chris Stewart to my family and friends. Thanks!

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Kd05950

Jul 10, 2013

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I have been a customer of Glenn's Toyota for over 10 years,They have always given me great service both in sales and servicing of my vehicles. I always feel that my vehicle is in very good hands when I bring it in for service. They have a great service team!

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jimandfran

Jul 10, 2013

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I have purchased 5 vehicles from Glenn Toyota. Their service department is the best i have ever been associated with. Even if you did not purchase your car from Glenn Toyota they will take care of your toyota just like they did. Frances Thomas Frankfort Ky

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rachenberg

Jul 10, 2013

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I travel quite a bit, and have to get my car serviced at different dealerships all the time, and I have never been as compelled to write a review of this type, until today. Beth was fantastic, and took care of everything that I needed addressing some concerns that I had after hitting some road debris on the highway. Doug, the Service Manager, greeted me and made sure that I was being well taken care of. Thank goodness that there are still places like this out there that still believe in customer service. Thanks again, and I'll be sure to come see you again the next time I'm in your area!!

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Annabethlogan

Jul 10, 2013

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Very friendly and easy to work with. Took care of me in a timely manner and provided me great advice! Would definitely work with dealership and service employee again.

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salemtools

Jul 10, 2013

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Stopped in dealership late in afternoon to see if possible to get needed service as early as possible next day (i.e. 7:00AM) so I could keep early business appt. Beth Kaiser checked schedules of technicians and suggested that service could be performed immediately and be done in about 1 hour - thus saving me a trip back to dealership the next morning. Complete service needed was done in exactly 1 hour. As always, Beth "went the extra mile" to provide best customer service.

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fueltschi

Jul 10, 2013

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I deal with Glen Toyota service on a regular monthly basis as I am in charge of vehicle maintenance for 3 of our Toyota Sienna vans. I really like the customer service department here - all reps are friendly, knowledgable and helpful; however, in my experience, Georgie goes above and beyond with assisting. She assists in assuring my vans are serviced and out the door properly maintained with timely,efficient service. She is good about informing of actual scheduled maintenance needs and not over-recommending too many "un-needed" services just to make a buck. She always explains when I ask why a specific service is needed, etc. Last year, she went out of her way to check if Toyota could price match a set of 4 tires so we as a nonprofit business could keep our costs down while going through my preferred service vendor, Glen Toyota - she did so. She accomodates the smallest worry with the vehicles - lots of times that has been just resetting a button, quickly inserting a seat, tire pressure check, etc. I recommend people to use Glen Toyota Service because of Georgie and Beth. Thank you.

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Sgree1

Jul 10, 2013

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KUDOS to Chris Stewart for such a relaxed experience of purchasing my new 2013 Camry. This is my second purchase of a vehicle from Glenn Toyota and will come back again and will recommend to all my friends and family. I live in Lexington and will make the drive to Frankfort because of the excellent service. EXCELLENT IN OVERALL EXPERIENCE! Thanks again Chris.

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MAYFIELDKY

Jul 10, 2013

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I had my 2012 Toyota Camry in for 15,000 mile service. Everyone was very nice and cheerful. I had a question about the mileage number on the service sticker which they explained. I was shuttled to work as usual in a timely manner. In about an hour my car was ready to be picked up. When I returned to pick it up I was again met with smiling faces.

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joeforgacs

Jul 10, 2013

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Customer service was excellent from the very beginning, as usual. E-mail confirmations are sent out each step of the way. For this visit, I received prompt service. Overall, the service was timely and professional.

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BRANDON_LONG

Jul 9, 2013

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My experience was great! Johnny was awesome and appreciated my time. It actually took them a half hour on a hour job. If you have a Toyota & need it serviced go see Johnny.

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dabutler

Jul 9, 2013

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Always have a great service when I go. They make sure I am well taken care of and the best possible price. I always get my car taken care of there.

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jimballinger

Jul 9, 2013

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Glenn Toyota's staff are very friendly. I've known Beth Kaiser for many years. She's absolutely great at dealing with the public. Glenn Toyota offers great prices for oil changes and tire rotations. Their free inspection is an added bonus. Service personnel are great at explaining any work that needs to be done.

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marthacosby

Jul 9, 2013

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I love this dealership location. It far exceeds any Toyota dealership that I have ever dealt with. I am a loyal Toyota customer and have never bout any other make of vehicle. I am now on my fifth one! Georgie Ricketts is one of the best sales consultants in all my dealings. She is the epitome of customer service!!

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raegofar

Jul 9, 2013

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For me it seemed that everyone I met was willing and able to do what was needed to make you feel welcome and to ensure you made a decision that was right for YOU. Not once did I feel like I had to make a purchase that day in fact I felt encouraged to take my time, which allowed me to find the one car I fell in love with. Seriously how many times do you use the phrase "I'm just kicking tires." and one of the managers actually ENCOURAGES you to do just that, when he knew all you meant was looking around?

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jtallison

Jul 9, 2013

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I have been a Toyota fan for a number of years. I presently run three different Toyotas. All were purchased and only serviced through this dealership.With the friendliness and quality service that I've received over the years, it is quite doubtful that I could find a better dealership to deal with.Jim Allison

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Troseberry

Jul 9, 2013

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Used Glenn for 5 years and service has been great. Usually work with Beth, always very professional and helpful. Always get's me in even if no appointment.

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1141Corbett

Jul 8, 2013

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Everyone at this dealership is very nice, the work is done properly and timely. They hace a nice waiting area. I have been to other dealerships and like this one far better.

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Cindydempsey

Jul 8, 2013

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Beth Kaiser is allot of the reason i purchased a Toyota and why I take my truck to Toyota of Frankfort for service when I bought it in Louisville. Beth is first class when it comes to service! Love her!

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Modeltford

Jul 8, 2013

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Excellent experience, wonderful waiting room. Beth is a true professional. My Scion TC was treated like the baby it is. I will recommend them to my associates and family!

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paul_maw

Jul 6, 2013

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Chase greeted us promptly. He was courteous and informative in answering all of our questions. Chase has a good sense of humor which made our vehicle purchasing experience enjoyable. Barry, the floor manager, and Dana, the finance manager, were also professional but fun to work with.

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kytourguy

Jul 2, 2013

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I visited Glenn Toyota of Frankfort in hopes of purchasing a new '13 Corolla. I'd purchased my '03 Corolla from them and had been very satisfied with the purchase experience at that time.While Glenn was not able to sell me a new vehicle at my price, my salesperson - Jared - was very diligent in working with me through the sales experience. For me, buying a car ranks right up there with root canal, but he tried his best to make it pleasant.I wound up buying a used Corolla from another dealer - mostly based on the availability of model and color. I'm sold on the brand. I'd be happy to recommend Jared and Glenn Toyota to other buyers.

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hershyork

Jul 2, 2013

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A really good experience. Personal care, no pressure, and all the time we needed to make a good decision--and we did! Jared was very helpful. He was attentive, gracious, and down-to-earth.

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John in Louisville

Jul 2, 2013

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I started my car search at Glenn because I'd bought my previous car (an '03 Corolla) there. I'd hoped to purchase a new '13 Corolla, but they could not meet my price - nor could any other Toyota dealer. I wound up buying a '12 Corolla from another dealership - based solely on the availability of what I wanted, but I would heartily recommend Glenn and salesperson Jared Tipton to anyone considering the purchase of a new or pre-owned Toyota.

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theleonards

Jul 1, 2013

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Chase was awesome! Very professional and friendly. You need to ask for him when buying a vehicle from Glen Toyota. He will help you every step you need.

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patbyrd

Jun 28, 2013

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We were in the market for a new car and had done our homework. We had decided on a specific Prius model with a specific list of options. We looked online and discovered the Glenn Toyota had the car we were looking for. Since we live an hour away from Frankfort, we called the dealership and talked to Brian Thompson. Brian was very helpful and quickly answered all of our questions. He understood that we knew what we wanted and he was very helpful in making sure that the Prius we had picked out met all of our needs. He also made sure we got a price even lower the the price we had seen posted online. Even though we live in a much bigger city, our experience with Brian Thompson and Glenn Toyota was well worth the drive!!

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hilltreker

Jun 28, 2013

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I was looking to replace my 2007 Toyota 4-runner which I really liked, but which had 169,000 miles on it. Glenn Toyota was the dealership that serviced my 4-runner and their service department is terrific. So I went to Glenn to look at the 2013 version of the 4-runner and the Highlander. Jared Tipton was the salesman who helped me and he was knowledgeable about the vehicles and very helpful and pleasant to work with. He made a great effort but ultimately, I ended up buying a different vehicle since the Highlander was a little small for my needs, and the redesign of the 4-runner has limited its cargo area. That being said, Glenn and Jared were great to deal with and I would recommend both to anyone looking to buy a Toyota.

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karen275

Jun 26, 2013

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Brian Thompson helped us to find the exact car that we were searching to find. He was courteous and answered all of our questions. We would recommend Glenn Toyota and Brian Thompson to anyone searching for a new car.

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dgar

Jun 24, 2013

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Being Florida residents, we have done an awful lot of business with Toyota dealerships in Florida. However, when it comes to price, selection and customer service, Glenn Toyota is the only choice! We traveled over 800 miles to Glenn Toyota to trade our '09 Highlander in for a '13 Highlander. Was it worth it? Absolutely! - You should see for yourself!

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Likely

Jun 24, 2013

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Great experience at Glenn Toyota and I would highly recommend them to anyone. It was our first time working with Chris and he did not disappoint, very courteous, quick, and helpful.

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CLG60

Jun 23, 2013

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David Burnside, Dana Arnold and Eric Clark made this process so very easy for me to get my awesome car. My salesman, David Burnside, found the best car on the lot for me. I would highly recommend David Burnside and this dealership to anyone that is looking for a great car buying experience. It is so great to be a part of the Toyota Family!

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DonaldLugo

Jun 23, 2013

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Judy took me through all my considerations and she went straight to the point! there was barely any "dealer game". I told her what I wanted and she went straight for it. Also went for a few test drives. I didn't buy that very day. She understood that i was first car shopping and looking for options. I came back to her because she always understood what it was that I was looking for.

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JazzFan

Jun 20, 2013

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This dealer helped me located the exact car I wanted and did not push me to buy something on the Glen lot. The salesperson was patient and communicated through text, phone and email. The service department handles emergencies professionally, timely and with sensitivity to the customer.

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donnasue1952

Jun 19, 2013

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I went in on internet to website for Glenn toyota and found vehicle i was interested in,then applied for credit,after a few phone calls from David on next day i was told to come in that night with my trade in and in about an hour i was leaving with my new Toyota tacoma. It was a very pleasant experience.I was real impressed with how easy it was.I would recommend Glenn Toyota and David Burnside to any friends looking for a new or used vehicle.

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ssaunderson

Jun 18, 2013

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Wonderful car, wonderful people! Thanks! Would certainly recommend you all to any one in the market for a vehicle. Thanks again for the great service!

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Take1

Jun 18, 2013

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Judy was helpful with the purchase of the new car. My parents have purchased vehicles from this location in the past and were satisified. Thanks.

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artduncan

Jun 17, 2013

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Having a trade-in seems to complicate a deal most of the time. I was pleasantly surprised at how well this deal went with a trade-in involved in my deal.

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kygemini

Jun 16, 2013

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the dealership was very friendly. the sales associate, david burnside, was very nice. He was not pushy. he was knowledgeable and very nice. he followed up promptly.

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Erinwheeler34

Jun 16, 2013

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They were very helpful and try to work with me making sure they fit my budget. Judy was very friendly and god customer service. I'm very pleased with my highlander.

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Jnguyen7

Jun 16, 2013

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Brian was very friendly and helpful, he was very knowledgable and gave me all the information I needed about the car I was looking at. When I decide on the car that I want I will definitely be going back to Brian to purchase my vehicle.

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ceoman1960

Jun 16, 2013

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Glenn Toyota, and Jared Tipton my Sales Consultant, did a great job of making the car buying experience pleasant. Jared did a great job of listening and answering my questions. You could tell that he wanted my experience to be great. And when I needed some time to decide upon a color, he gave me some space and wasn't pushy. I would recommend Glenn Toyota to anyone who wants to buy a quality car at an excellent price - and have an enjoyable experience doing it. Outstanding job, Glenn Toyota!

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keshouse13

Jun 15, 2013

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The first day I visited, Greg Woods was very helpful in telling me about the car I was interested in purchasing. I came back a few days later to purchase the car, and Greg had left on vacation. Jack was very helpful in showing me another car I was interested in and helping throughout the process of buying the car. They both answered any questions I had and really helped me make the right decision.

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leachderek77

Jun 14, 2013

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Judy was a pleasure to work with and was very knowledgeable and helpful with my new vehicle. I will definitely recommend my friends to visit Glenn and ask for Judy for assistance.

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williamwayman

Jun 14, 2013

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Chris was very professional; he asked all the right qualifying questions. I'm happy to recommend Chris as well as Glenn Toyota to all my family and friends.

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sbfilicky

Jun 14, 2013

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While having my 2000 Camry in for service, I decided to check out the 2013 Camrys and met Eric Potter wiile brousing in the sales area. He answered my questions, showed me the new models. His follow up calls and thorough search produced exactly the model we were looking for and we now have a new Camry in our driveway. We would sincerely recommend Eric at Glenn Toyota.

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klefot

Jun 14, 2013

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Stopped in for a test drive the other day and Brian was really friendly and helpful. He made us feel welcome and didn't pressure us into buying before we're ready.

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Shannon68

Jun 13, 2013

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I had a great experience working with Brian at Glenn Toyota. Brian has a very non-high pressure sales approach that works well, and made my family and I feel comfortable. I will definitely be recommending Brian and Glenn Toyota to friends and family,

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handygolfer

Jun 13, 2013

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Extremely friendly staff. Made me feel really comfortable. I would (and will) recommend this dealership to other people.I really enjoyed my experience there today.

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Kdt27

Jun 13, 2013

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Had a great experience. The customer services was great, very friendly, would go and buy another car from there. also the service dept. is always helpful.

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maryebrown

Jun 12, 2013

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I gave Brian the overall rating of 5 because that's what he deserves & more! We drove over 3 hours from Pikeville, Ky to Frankfort, Ky to purchase our car from Brian! He worked with us for 3 days to get the deal we wanted! He was friendly, professional, personable and always available to answer any questions we had prior to signing the papers! We will definitely buy from Brian in the future! We just don't get that friendly service he provided us from our hometown dealers!

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ablairrn

Jun 12, 2013

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We had a great experience at Glenn Toyota. We worked with Chase Logan and he did an excellent job. He was able to answer all of our questions. We will recommend Gleen Toyota and Chase Logan to our friends, and family!

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amandaneat

Jun 12, 2013

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Wonderful customer service. My parents husband and I have all done business with Glenn Toyota wouldnt choose any other dealership~! You will not find any other dealership in frankfort with more honest dependable people.

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msatty330

Jun 12, 2013

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Very friendly, customer service was great. Great deal on a brand new camry. Brian got things done for us quickly. We are 100% satisfied with our visit and purchase.

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Judith1107

Jun 11, 2013

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I am a Toyota person.. last 4 cars that I have had - have been Toyota's. Have never had any trouble with them... so, why go somewhere else?

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angelaonan

Jun 11, 2013

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I had the best experience ever buying my camry from Glenn Toyota. They were all so friendly. Never once felt pressured in buying the vehicle. David Burnside was our salesman and I would highly recommend him to anyone. Will never buy another vehicle from another dealership.

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dabbely

Jun 11, 2013

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The long term email dialogue with our sales representative before we purchased a vehicle was a key ingredient to a successful transaction. Good service followed.

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lwcorley

Jun 11, 2013

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Glenn Toyota was great to work with. David Burnside is very knowledgable and fun to deal with. I felt that he went out of his way to help us in our purchase.

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lcorley

Jun 11, 2013

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Great service and laughs while we made our purchase of a new Camry! Will use this dealership again. David Burnside was easy to work with!

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kepark02

Jun 11, 2013

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Brian was very helpful and knowledgeable about the different Toyota models my husband and I were interested in. He gave us a great range of prices and worked hard to meet our needs. I will be sure to recommend him to all friends and family.

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Nb252

Jun 11, 2013

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Brian was very knowledgable about the vehicles I looked at and was able to answer all of my questions. He made it a much better experience than I had anticipated.

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loristone

Jun 10, 2013

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My husband and I have bought 4 different cars from Glenn Toyota and 3 from David Burnside and we have always been very pleased with our purchases. My mom buys all her cars here and now my sister has her first new toyota. We couldn't be more pleased.

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MsFCPBA

Jun 10, 2013

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I went to Glenn Toyota looking for a specific car. Mr. Burnside greeted me at the door he was very friendly and very knowledgeable about the car was looking for. Unfortunately the car I was looking for got sold that same morning. Mr. Burnside is keeping me up-to-date on other vehicles that come on the lot so if there's one that I would consider buying I would definitely come back to Glenn Toyota and see Mr. Burnside.

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mglake

Jun 10, 2013

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Judy was an absolute joy to work with, a breath of fresh air. I don't normally like salespeople all that much, but Judy was down to earth and honest with me. There was not the usual "sales crap," that you have to go through inorder to buy a car, they bottom lined everything and didn't play the sales game with me.....which I definitely appreciated! I usually dread buying a car for fear of the hoops you have to jump through and "switch and bait," games that are thrown at you, but this sale wasn't that way. Judy introduced me to everyone, showed me the entire property, and familiarized me with everything. It was very painless and at no time did I feel any pressure at all. I highly recommend Judy to anyone who wants an easy car sale and who goes extra miles to ensure it's painless.

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Lucie59

Jun 10, 2013

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we have been to Glenn's Toyota Frankfort twice and have had David Burnside as our sales person and he has done a great job both times. he was very Efficent and answered all our questions and a very polite salesman. I would recommend him to my friends if they are ever interested in a car. He set us at ease and told us if there was anything we needed to call him. he gave us all the information we needed on the car about price . an answered any questions we had to our liking..

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RogSmiff6

Jun 10, 2013

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I shopped around numerous dealerships and although I decided to purchase from a private party, Brian was more than helpful and made my first time car car buying experience an enjoyable one.

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MikeM03

Jun 10, 2013

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Brian Thompson was able to search my vehicle criteria and let me know of anything currently in-stock or coming in the near future. Unfortunately, my criteria was too specific and I could not find my vehicle. However, Brian recommended that I be a little more flexible with certain options, which would allow me to find what I was looking for. I'm thankful for Brian's knowledge of the industry to help me make the best decision.

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Jarrod72

Jun 10, 2013

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David Burnside was great to work with. Thanks Gleen Toyota for offering a great product and service. Recommend this dealer to anyone who wants a good service department too.

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richardhltn

Jun 10, 2013

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Very Professional individual and willing to go extra mile in customer satisfaction as well as asistance. Answered questions quickly, accurately as well as professionally. Were fully able to explain ALL aspects of the offer clearly, able to completely answer why questions for my total understanding. I would not only reccomend the dealership to others, but I would also reccomend Mr. Brant McIntosh, Mr. Eric Potter and Mr. Barry Wilson to handle the purchase of a vehicle to anyone. These gentlemen know their jobs as well as their equipment very well and are more than willing to go the extra steps to ensure customer satisfaction.

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moore52833

Jun 10, 2013

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He was a great, and a great help. I will always come back to him. thanks for making my experence so very easy and nice.

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whitehat2

Jun 10, 2013

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We recently purchased a new Toyota Highlander at Glenn Toyota. I had a good experience working with Chris Stewart in buying a used truck in the past and this year we approached him about buying a used Highlander. After looking at their used vehicles and others in Lexington we decided to purchase a new car. Chris was very patient and helpful throughout the process. At the other dealerships the sales people we met were friendly but they didn't want you to leave the lot without buying a car. Chris has a hands off approach and will answer your questions without pushing you to purchase a vehicle before you are ready.

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hilife

Jun 10, 2013

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great experience, great employees. no pressure felt to buy. I will highly recommend this dealer to any and all friends and family in the future.

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raynashane08

Jun 10, 2013

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My husband and I were very happy with him. He answered every question my husband and I had and was dedicated to helping us find the best vehicle that we were interested in.

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codyp14

Jun 10, 2013

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Such a friendly dealership I had a great experience from the time I walked through the door! I would recommend Brant to anyone looking buy a car without feeling pressured.

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Britt1991

Jun 9, 2013

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I recently visited Glenn Toyota of Frankfort looking for a used car. Mr.Burnside assisted me in looking for something I could use and afford. We were not a me to find anything in my price range, but I will be returning g and seeking Mr.Burnsides assistance. He was extremely helpful and friendly at my last visit.

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CharlseySmith

Jun 9, 2013

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Eric Potter was the salesperson who assisted us in the purchase of our 2013 Toyota Avalon. Eric was very knowledgeable and gave us the information we needed to made our purchase. This was a no pressure purchase and Eric was very pleasant to work with. I would recommend Eric to family and friends, also would like to mention Dana and Barry as they were also helpful.

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Shannonhelm

Jun 8, 2013

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Overall one of the better customer service experiences I have had with an auto dealership. The service team including those not mentioned above had been more than helpful and we did not experience the typical car dealership dog and pony show. The price had not been inflated on our vehicle thus leaving more time to find out what the dealership can offer us in whole rather than playing the sharpen the pencil game that I have experienced in the past with other dealerships.I give this dealership and their entire staff ***** five stars for their professionalism and honesty during my new car purchase.Thank you all so much for your great serviceSincerely,Proud New Scion FR-S Owners

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lestersbody

Jun 7, 2013

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i gave these guys 5 star because they all earned it !!!!!!!!!! great people that toyota needs to no they represent there name in a very very professionally way ! !!!!!!!!!! id drive to see these guys or refer these guys anytime !!! ive never bought a vehicle off any better or friendly or professionally than these guys !! there the greatess

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weimsky

Jun 7, 2013

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Our buying experience at Glenn Toyota far exceeded our expectations. Chris Stewart was knowledgeable and extremely helpful. He was your "idea; salesman" who added NO pressure to buy (very rare) and helped us get a very fair price for our Sienna trade in, which we had purchased from another Toyota dealership; to which we will never return. I HIGHLY recommend this dealership and Chris, if you want tour buying experience to be pleasant, enjoyable and hassle free. The whole process went smoothly and we love our new "dog transportation" minivan. Thank you Chris and Glenn Toyota

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pastorrc

Jun 6, 2013

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We had a very pleasant experience in purchasing our Toyota Avalon Hybrid. We really like the car and the whole sales experience was made very pleasant by Bill Gaines and David Burnside. These are 2 good salesmen who are very good to work with. No high pressure, etc.

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b_nuttall

Jun 6, 2013

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Years ago, I purchased an Echo from Glenn Toyota and was very satisfied. This time around, the folks at Glenn were both friendly and helpful. We started looking at used Camrays, but when the one we were looking at was sold, they had a good selection of other vehicles including new Corollas and were willing to offer a great price.

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hardinir

Jun 6, 2013

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Searching for a great safe and reliable car for our daughter to drive to college. Chase and the Toyota staff was kind and very helpful. I told them what I needed and they got me a great deal on a new Toyota Corolla S. A very safe and reliable car for our daughter to begin her college career. They went above and beyond to make it a special surprise to our daughter and family and delivered it to our home during her graduation party. I would recommend this dealership and Chase Logan to anyone. Thank You, The Hardin Family

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buffracing

Jun 5, 2013

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Both William and Kim Bradley bought thier vehicles at this location and we were very happy with David Burnside and everyone in the service department. feel free to call us at any time.. 502-320-9847

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Troy_Hinkle

Jun 5, 2013

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I had a good buying experience with Chris Stewart, who maintained a professional approach by providing information that was requested and applying absolutely no sales pressure. In addition, I felt that Chris worked with the dealer to get a fair price for my trade-in and met my expected price for the 2013 Highlander without the need for a lot of back-and-forth negotiations to get to the same result.The dealership did a good job of showing their vehicles online with multiple photos and also posted special pricing which enabled me to gather a lot of needed information before ever coming on the lot.The experience with the business office was also quick and professional.The hassle-free buying experience will bring me back to Glenn Toyota for future purchases, and I recommend both Chris and this dealership to others.

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tewicker

Jun 5, 2013

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The folks there are friendly. Someone always greets you at the door or even in front of the door when you arrive. They were efficient in helping me select a car and answered questions thoroughly. After a short drive, I selected the vehicle I wanted and we made a deal in a very few minutes. Their sales staff is unlike other Toyota dealers I have encountered. I was on the lot of another dealer in the Lexington area for some 45 minutes and no one came to ask me if I wanted anything. Certainly not the case at Glenn.

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grandmamoore

Jun 4, 2013

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We have bought numerous cars from Glenn Toyota in the past years. Our recent purchase experience was the best overal. Both, Chris and Greg were extremely helpful, knowledgeable of all toyota options, understood our needs for a special vehicle to handle my husband's handicapped issues, and were not the usual pushy salemen we met at the other dealerships. We have learned that this dealership and it's employees really treat previous customers as old friends.

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loganot

Jun 4, 2013

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Found vehicle on internet (Autotrader.com). Called to see if car was still available, talked with David Burnside and drove 60 miles to see car. Met with Mr. Burnside, drove car, discussed price and made offer. First offer was not excepted so we negotiated a price that was agreeable to both parties and took car home that afternoon. Good experience would consider dealership again.

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alpeach33

Jun 4, 2013

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My sister and I went to the Glenn Toyota dealership to look at an advertised vehicle. It was sold about 15 minutes before we arrived but the sales agent, David Burnside, asked if we would consider the same Memorial Day sale on a comparable vehicle. We agreed to look at other like kind vehicles (Toyota Camry) and ending up purchasing a new 2013 Toyota Camry at a bargain price. At least that's what we thought. And without the generous effort by our salesman, I'm sure this deal would not have happened. We are ,most pleased with the car and want to thanks our salesman, Dave Burnside,for making this happen. He went nonstop until the deal was signed, sealed, and delivered. We will certainly look forward to dealing with him again in the future. Al Peach

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Patricia Ralston

Jun 4, 2013

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I have bought several cars from Glenn Toyota & I have always been pleased & happy with the service & sales people at Glenn Toyota.. David Burnside has sold me several cars.. he's a great salesman

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Ksc4589

Jun 3, 2013

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Chris S. is great. Extremely low key, very matter of fact. Excellent experience free from drama and gimmicks. And nobody suggested I bring my husband back to look at the car before I made a decision!!

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Rcecil13

Jun 3, 2013

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I'm very happy with my new Corolla. Chris was friendly, very knowledgeable of the product and not pushy in my decision. This was my first New vehicle purchase and the experience was a great one.

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Ebaldwin37

Jun 3, 2013

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I am very pleased with my purchase! This is not the first vehicle I've bought from Chris. Always recommending Chris to my friends and family.

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Edithcoyle

Jun 3, 2013

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My experience at the dealership was very good. The workers and customer service were great. They were very friendly. I would recommend this dealership to anybody who wants to buy a car.

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Alyssa89

Jun 3, 2013

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I had a great experience at Glenn Toyota Chase was very knowledgeable about the vehicle and we were able to get it in my price range.Dana the finance manager was awesome about going back and forth with the bank and getting a good APR. I would definitely recommend this dealership.

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sheass

Jun 3, 2013

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Chris was very personable, but not pushy. I was given up front information, and not "baited" for the sale. I feel that I got a great deal, after comparing other dealers.

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Marinaelfter

Jun 3, 2013

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Chris was amazing! Very knowledgeable and friendly. I didn't feel pressured. I would buy a car from Chris again! I've recommended him to my friends interested in purchasing a new vehicle.

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ValerieOwens

Jun 3, 2013

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David was very helpful. I have sent many people down to David. My daughter has bought a Toyato through David. I have called and asked Dana for assistance before and he was also very helpful. They explained everything very well.

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gmoore123

Jun 3, 2013

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It was the easiest purchase and best experience I've ever had buying a vehicle. Greg took care of everything online for me as I preferred. I was in and out of dealership within 30 minutes!

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weiwei859

Jun 2, 2013

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The overall experience is great. John is friend and nice. He explained every thing we need and give us some advice how to maintain the car.

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kennym03

Jun 2, 2013

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while visiting relatives I stop by Glenn Toyota and test drove a couple vehicles that i have an interest in. I was assisted by Mr. David Burnside who was very knowlegable in all the areas that I had an interest. he provided excellent service and assistance that I was very comfortable right from the start. I have visit other dealer before and they never showed the attention that he showed and that made my wife feel relax and she is very had to please at times. She like how he was more interested in making sure she felt fine and understood the different options available to her with the vehicles she like or had an interest. He overall demeaner was positive, friendly. He is one person I would and thinking of callng on when we purchase the vehicle that we have an interest in getting.

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mandalr1988

Jun 2, 2013

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David did all he could to get us on the road in Our New 2013 toyota tacoma. He was awesome through out the whole process and even made the extra effort and went above and beyond to do things for Our 1 year old son who was with us!! The test Of the staff was awesome and very friendly as well!! I would definitely reccomend Glenn Toyota!!

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Timothy1

Jun 2, 2013

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Chase Logan, our salesperson, did a wonderful job going out of his way to assure we had a great experience buying a new car at Glenn Toyota. He was very helpful and knowledgable about the vehicle, but not too pushy when encouraging us to make a purchase. He answered all our questions and made sure the car we purchased was exactly what we wanted. Our overall experience at Glenn Toyota was great. We will refer others to visit there as well.

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sgh09082010

Jun 1, 2013

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Skeet and Bill were very nice and helped us quickly and efficiently to trade in my car for an suv. I always recommend Glenn Toyota!

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julwest01

Jun 1, 2013

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I had a great experience at Glenn Toyota, David Burnside was very helpful and patient while I test drove every car on the lot it seems and I love my 2013 Venza. Will tell everybody to go to Glenn Toyota and to ask for David.

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Oddie

May 31, 2013

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Evidently the truck I was looking for was hard to find but Brian located the exact truck with the equipment I wanted.He obtained the truck from another dealer on the same day it was delivered. I consider this great service.

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jwnoland

May 24, 2013

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Glenn Toyota is a great dealership and we would definitely visit again for our car needs. We had a great sales experience with Jared Tipton. I would highly recommend this young man to anyone looking for a car. He was very thorough and personable and more than willing to make sure he was taking care of you during the entire purchase. Very well mannered and went above and beyond. Thanks so much for all your hard work! Jeff and Susan Noland - Harrodsburg, KY

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tnacgirl

May 19, 2013

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This was my first stop on a day of planned car shopping. However, I didn't need to go anywhere else! Jared was the Sales Consultant and I must say that he was awesome! Though new to the job, his personality, politeness and sales style went along with everyone I worked with at this dealership! If you want a "no pressure" dealership, where the Sales Consultants act as facilitators to help you get the deal that you want, then this is the place that you want to go. I would refer anyone to this dealership!! Thanks Glenn Toyota for making my car buying experience a pleasurable one!!

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KYKSCamry13

May 7, 2013

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Glenn Toyota in Frankfort is by far one of the best dealerships to work with in the state of Kentucky! I looked at the 2013 Camry SE models that were listed on their website and saw a very nice one. Called Elvis and he worked with me to put me in the car. Couldn't be any happier with the hard work from Elvis to work on a deal with me! In addition, Dana was very helpful with providing financing assistance. Finally, John was very thorough with explaining the capabilities of my new Camry. All in all, every individual I had the pleasure of working with the Glenn Toyota was very professional, helpful, and courteous. I would recommend this dealership to anybody looking to purchase a new Toyota!

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girtonjd

May 7, 2013

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My son recently graduated from college and moved to Kansas. Our family has purchased cars from Glenn Toyota for some time and during a recent visit home our son purchased his first brand new car which was a 2013 Toyota Camry SE. He didn't come home with the intention of purchasing a car but they had the car he liked. The deal was assembled quickly and he even got the windows tinted and picked up the car the same day. Thank you to Elvis, John, and Dana for all your help.

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Optikat

Apr 30, 2013

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Glenn Toyota is always great to work with. They make it easy to buy or lease a car. Elvis, John & Dana made every effort to make us aware of options and I never felt under any pressure to make a specific choice. I always felt that they had my family's best interest at heart. The bottom line is that every relationship starts with trust. I start every deal with Elvis because I trust him.

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Ahook79

Apr 26, 2013

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Located the vehicle on autotrader app on my i phone, called Glenn Toyota and spoke with Judy about the truck and she answered all my questions. When i arrived at the dealership i was impressed with the friendliness of the employees there. I meet multiple associates and all greeted me with a smile and a handshake. Very empressed!! Never felt pressured to purchase. It was a quick processes. Thank You Judy and all the folks there at Glenn Toyota.

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girtonjd

Apr 22, 2013

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My wife and I were in the market for a new 2013 Toyota Avalon Hybrid. The purchasing process was very easy and we were treated with the utmost respect. No high pressure and expectations to purchase extras at the deal closing. The price was very fair and the car delivered in excellent shape. Elvis and Jack are wonderful sales associates to work with. They were very friendly and answered all of our questions. I highly recommend Glenn Toyota for future purchases.

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sothenk

Apr 22, 2013

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Brian was a pleasure to work with, they all did a great job locating the Tundra that we preferred and gave a fair price on our trade in.We are are repeat customers and will continue to refer family and friends to this dealership. When we returned to have our xzilon applied the comfort of the waiting room is excellent and the free manicure was the best! You all do a great job! Keep up the good work!

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rachelmarye

Apr 16, 2013

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We were very happy that this dealership had the Habanero (bright orange) Prius in the the model that we wanted. We drove over an hour to come get this car and it was the closest dealership that had it! We didn't want to have to order it somewhere else and then have to wait to get it. We had already drove a prius at another dealership, and we knew we wanted it, but they insisted on charging us extra to get the color we wanted. I'm glad we went to the Glenn dealership because we didn't have to pay anything extra, and we didn't feel pressured to do so. The employees were very nice and informative and we got our bottom line price immediately. We were very pleased with our experience. Thank you so much!

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johnlcline1234

Apr 13, 2013

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Absolutely unbelievable. I told them I was coming from Louisville to buy a used Venza and had to go to my bank to get a check. When I got there they looked over my car that I was trading in and went through the whole song and dance and then they tell me they sold the car. What a bunch of BS. Obviously they dont care about the customer. I would not buy a piece of bubble gum from these guys. DO NOT PURCHASE FROM THESE UNCARING INCOMPETENT MORONS!!!

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edpayne

Apr 7, 2013

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I was helped by Brian Thompson without feeling pressured. Brian allowed me to look around with following me around but was always near enough to answer my questions. When asked questions about prices he was straight forward with his answers. I am an employee of Toyota Manufacturing, but I was treated as a regular customer. This sale was treated as important as any other sale, if not more important. This was different than what I am used to at a Toyota Dealership. I really enjoyed working with Brian. I will look him up on my next Toyota purchase. I had to come back the next work day to get my paint treated. While waiting, I talked to another salesman about ordering a truck. Even though the salesman knew I was not purchasing anything anytime soon, he took the time to answer all my questions. I am looking forward to my next purchase. The paperwork was handled very quickly. Brian had to stay late to finish the sale but showed zero frustration about this. I have been in sales myself and know many salemen have trouble making the close. Brian broght this sale to close without me ever feeling pressured. I think that Brian has a promising future in sales.

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jstone78

Apr 5, 2013

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Experience was wonderful. There was no pressure to buy and sales person was very informative. Loved the no hassle buying experience. Everything through the purchasing process was handled very delicately and allowed for understanding by all parties involved. Great people and a great team. Also, the showroom is really nice, clean and modern.

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broadcaster

Mar 31, 2013

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This dealership,and John Senter, represent the ultimate car buying experience! John Senter ordered the RAV4 that we wanted, and maintained close contact until our RAV4 arrived. John explained the features of our RAV in a clear, consise way. He is an outstanding representative of a stellar dealership- We will return to Glenn Toyota!

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mb1974

Mar 27, 2013

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After speaking on the phone with a staffperson at the dealership, my wife and I went there to see if we could come to an agreement on the lease of a new 2013 Toyota Sienna with a trade-in on a 2010 Kia Sedona that we were upside-down in.When we arrived we were greeted politely and quickly got to the numbers. There was very little of the 4-square negotiating dance that we're all so used to. Mr. Senter was very good to work with and didn't keep us there any longer than necessary. We reached an agreement that we were pleased with quicker than we ever have with any other vehicle purchase.My wife now has a new Toyota Sienna that she loves and I can say that the experience was as close to pleasant as buying or leasing a vehicle can be. I would definitely recommend this dealership to anyone who is need of a good, reliable vehicle who doesn't want the typical hassle.

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Wayne

Mar 24, 2013

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Bought a 2013 Venza. Salesman was Brian Thompson. He is a very polite, easy going young man. We took about a 20 minute test drive. He did not bother me by talking the entire time. He let me drive, feel the ride, think about the car and not distract me. He explained a few features of the car as the need arose. Dealership was firm with the advertised price, which I didn't like. The experience was laid back and unlike most dealers. If you live near Frankfort give them an opportunity.

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Nana

Mar 22, 2013

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The employees in the service department are great. Friendly and kind. They know us by name and always know what check up is due on all vehicles. Love that Beth!!

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tewmey

Mar 22, 2013

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We came to Glenn Toyota to purchase a new Tacoma. We had been to several other dealerships but found just what we wanted at Glenn Toyota. We were very fortunate to have Brian Thompson as our sales associate. He was very helpful and made buying a new car a pleasure. All the staff at Glenn were very helpful and gave us a good deal on our trade in and worked with us to get out payment in the range we were comfortable with. Brian, along with all the other associates that we spoke to while there, made us feel very welcome and answered any questions that we had. Also, when we had to bring the truck back for a concern we were having, they were super nice and I even had my nails done while we waited! What great customer service! We would definitely suggest Glenn Toyota for anyone looking to buy a new or used car. Oh, I will bring more chocolate chip cookies for you all whenever we come back!!!Thank you,Ed and Vicki Tewmey

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JackieSixx

Mar 21, 2013

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Paul was recommended to me by Elvis who used to be my salesman. Thank you Paul! I love my car and you were great to work with and made this a joy rather than a dread!!

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tguyn07

Mar 19, 2013

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Gave an almost disrespectful price for a trade-in. Brian Thompson was an outstanding salesman but the managers here are unwilling to budge on any of their offers. Again, Brain was the ONLY reason the sale went through. Great salesman with a lot of information to offer.

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RadersWorld

Mar 18, 2013

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Mr. Greg Woods, was very WONDERFUL!!!! He was someone that i would send all my family and friends to. I wish everyone was that wonderful.

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rlkiper

Mar 18, 2013

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This is the fourth vehicle we have purchased from Paul Edwards. We highly recommend Paul and will continue to shop with him in the future.Kevin and Rhonda Kiper

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Aaron99

Mar 18, 2013

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I could not have been more satisfied with my buying experience at Glenn Toyota. My salesman was John Senter and he was respectful, knowledgeable, responsive and operated with great integrity. All four things which I think are critical in a car buying experience. I drove 50 miles specially to buy a car from Glenn bypassing multiple other Toyota dealerships which were closer. It is my second vehicle I have purchased there and I would not hesitate to refer anyone to Glenn Toyota and John Senter specifically.

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jlopsata

Mar 13, 2013

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After a really bad experience at another dealership, we were treated very well and all questions were answered respectfully. We had a great experience overall!

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donkim

Mar 12, 2013

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Great used car purchase experience. This was a long distance deal as we reside over 300 miles away from the dealership. Greg gave us a very detailed description of the car over the phone and email and it was as described when we arrived to inspect and subsequently purchase the car. All of the paperwork was in order and he even mailed us the maintenance history afterwards as it was misplaced when the vehicle was picked up. So far we are very pleased with the car and looking forward to many years with traveling with the top down.Kim & Don

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cwsshoe

Mar 10, 2013

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Thanks, this was a "feel right experience" from the time we stepped into Glenn Toyota in Frankfort. The sales rep Jack done an excellent job, made us feel at home, let us take our time and was very knowledgeable and excited about what they had for sell. Dana the finance manager was also as helpful, friendly and made the paperwork painless. A few days later we returned to have the optional coatings applied to our new vehicle and found the service to be of the same high quality.. Over the top, Glen Toyota.

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trishukfan

Mar 9, 2013

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I originally drove a Kia Forte from a dealer thinking it was slightly above the price I wanted to spend only to find out after the test drive that it was significantly above my maximum price. I had never thought of buying a Kia Forte before that test drive, but then I loved it and couldn't afford it. After shopping around for a vehicle for several weeks, I found this Kia Forte within my price range and with very low miles. I automatically assumed there was something wrong with it, but after looking at the Car Fax and having other people look at it numerous times, I finally contacted John at Glenn Toyota. He was great to work with and went out of his way to make sure I was completely satisfied with my purchase, including doing a front-end alignment before I left the lot and calling and making an appointment with a Kia dealership to have the clock and sensor fixed. John also has emailed several times to make sure that I was satisfied with my purchase and was satisfied with the work I had done through the Kia dealership. I would strongly recommend Glenn Toyota in the future and am very pleased with my purchase as well as the customer service I received.

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Scion Girl

Mar 8, 2013

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I have been taking my Scion to Glenn Toyota for almost 10 years. I know I can trust them completely with their recommendations for service and suggestions for repairs. They know me and they know my car. They are at an easy location and their renovations to their facility have made this one of the most open, welcoming places to wait for a car repair or service. No more tiny cinder block rooms with an old coffee pot and CNN on loop like OTHER dealers...

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WETZELOT

Mar 6, 2013

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After visiting several dealerships, including another toyota dealershp, in our search for a hybrid vehicle we found Glenn Toyota to be very friendly and never pushy during the buying of our new camry hybrid. Jack Herlihy kept us informed during our search of any special offers such as pricing or financing during our 3 week search. While finalizing our deal one of our concerns was that where the car had been test driven it had accumaled some dirt and a few spots. We were assured they could take care of this and their service department did just that. We felt we received a great price for the new car as well as a great price for our trade in. The finance department was very helpful and explained any and all extras once again without making us feel as if anything was being pushed on us. Our overall experience was great and we are already discussing buying our daughter a hybrid in the next year as a college graduation present. We will definitely recommend Glenn Toyota and Jack Herlihy to our friends and family in Louisville Ky and across the state. The short drive past other dealerships was definitely worth the time.

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walker3323

Mar 5, 2013

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I have bought cars from Glenn Toyota since 1986. I have always been very pleased with the Sales Personnel and also the Service Personnel. My children have also bought their cars and trucks at Glenn Toyota. I would recommend This dealer to anyone.

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Mike

Feb 27, 2013

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Georgie and the service team made my service experience changing a starter excellent. I was out of town, 260 miles away, and needed a starter. They helped me locate a starter and were able to install my new starter immediately even with a full service load. Glenn Toyota has excellent employees like Georgie and the team she works with. My 1997 Toyota Avalon with 293,000 lives to drive again! Here we come 300,000. They are the best!!!

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Mistowie

Feb 23, 2013

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This was by far the best car buying experience I have ever had. Chris was knowledgeable, courteous and very friendly. Everyone I dealt with or came in contact with at Glenn Toyota was the same. I recommend buying from them and look forward to doing business with them again in the future.

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yorkinson

Feb 22, 2013

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We had been shopping for a new Toyota/Honda/Mazda small SUV for a few weeks. My wife and I both had meetings in Frankfort so we decided to shop in Lexington and Frankfort while we were here. We shopped Lexington first and then drove to Glenn Toyota and met Mr. Paul Edwards. We told him the vehicle/trim we were looking for and he had several on the lot. We found one we liked but told him that we had a short window because of our meeting schedule. He shot us a decent price and we countered with an offer of our own and within 15 minutes we had a deal. Mr. Edwards was very informative, providing information that was new to us even though we had visited several other Toyota dealers before his. We had a great buying experience. Mr. Edwards even went out to the shop and helped clean up our new car so we could make our meeting schedule.

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susan

Feb 14, 2013

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I went to this dealer because they had the vehicle I was looking for. The purchase process was fast. However, the delivery was also fast. In fact, too fast. The salesman handed me the keys to my brand new car in a cold and dark parking lot, telling me to read the manual to learn how to operate things. The dealership wanted to charge me $70 to set up the car the way I wanted. This was a new car, not a used one. I think the car should have been delivered the way I wanted it set up and the salesman should have gone over how to operate some of the features.

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jstacy200

Feb 2, 2013

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I bought a Tundra from Mr. Edwards this is the second vehicle I have bought from Mr. Edwards and he is wonderful to deal with and makes my purchase wonderful.

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Kevin Frizzell

Feb 1, 2013

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We drove 3 hours to look and drive a vehicle Glenn Toyota had on their lot. Greg Woods was our salesman. He was very informative and helpful. The car we wanted was not a Toyota however Greg was very knowledgeable about the vehicle. We did buy the vehicle that night and we feel that we got a very good price. We will recommend Glenn Toyota to our friends. The drive was well worth our time.

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Eric.butler

Jan 30, 2013

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Overall I was very pleased with each associate I met at the dealership. They were all very friendly and helpful. The Tundra truck they located was exactly what I was looking for.

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becky.watts.77

Jan 27, 2013

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Everyone at the dealership very pleasant and accommodating. I drove an extra few miles from my home to buy here. They even fed me while I waited.

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mdahlberg

Jan 26, 2013

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We have had the best experience purchasing the Tundra. Jack was no pressure and patient in our shopping. We had leather seats installed and Jack picked up the truck on his day off and brought me a loaner Camery to use while the seats were being done and delivered the truck back to me to accommodate my schedule. We will be back for the next vehicle.

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Mischell

Jan 23, 2013

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Greg was great to work with. Overall experience was pleasant. Our company purchased three Toyota Tacomas. Greg helped us through the process and made it as painless as possible. We would buy from Glenn Toyota again!

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DHARDIN771

Jan 22, 2013

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I was greeted in the sales lot and Chris was direct and honest with me.I was given time to discuss and think about the vehicle that I looked at and wasn't pushed in my decision.

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adicha83

Jan 17, 2013

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Very helpful, responsive and quick processing. They were able to solve some issues with my application in a timely manner which was convenient for me.

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sherri.scrogham

Jan 14, 2013

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I had a wonderful experience while buying this car. All of the Employee's were very helpful. I am a repeat customer. We have purchased 3 vans so far from them. A Previa, (it lasted 17 years), A Sienna (still going at 8 years) and a now another Sienna. They are very helpful. will answer all your questions, and no sales pressure.I'll be back! :)

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duck_man

Jan 12, 2013

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Greg was extraordinarily friendly, honest, and professional. This was my first car purchase in 16 years, and I was really dreading the whole ordeal. Greg made the process painless. I will happily send business his way.

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Toyotabuyer69

Dec 28, 2012

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I have purchased many toyota's from Glenn's. I don't mind driving 1.5 hours to do business with people who strive to please their customers.

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jenniferevon

Dec 27, 2012

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Paul Edwards was extremely helpful and wonderful to work with. He was very knowledgeable and was able to answer any questions I had. I put him through the ringer during negotiation but he never missed a beat. I would highly recommend working with him if you're ever at Glenn Toyota. Dana Arnold was a pleasure to work with as well during the financing of my vehicle. He was very efficient and explained everything perfectly. All of the other staff that I interacted with was also very nice. I walked away thinking it was a great overall experience!

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Ndowner

Dec 26, 2012

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I gave this dealership the best ratings possible across the board, because I liked how the salesman, Greg Woods, was not at all pushy. He also went above and beyond, even offering to come pick my family or me up if we could not get to the dealership for the final purchase. The whole experience was very smooth and stress-free. Best car buying experience I've ever had and well worth the hour long drive from Richmond to Frankfort, KY.

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daryl-ward

Dec 18, 2012

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best experience we have ever had buying a vehical. staff was very helpful. a plus and we will shop here again. toyota reputation brought us in but the salesman sealed the deal

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jstaff

Dec 14, 2012

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Just bought a new Camry from Glenn Toyota, it was a great experience. They made it so easy for me, brought me the Camry for me to check out at work while they checked out my trade in. Had all the paperwork ready for me to sign when I got there and was finished in no time at all. This is my second purchase working with Tommy and Dana and they are both great, very friendly and made my experience a great one. Thanks guys!

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joburton

Dec 10, 2012

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Very friendly and accomodating. No hardcore, high-pressure salesmanship. Appreciated the fact that I had done my homework. Paul sincerely wanted me to get the fair price I needed on the vehicle that I wanted. Overall good experience. Will do business with Glenn in the future. Thanks.

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Max2013!

Dec 8, 2012

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Extremely pleased with my buying experience. Elvis went out of his way to make everything right. John was very pleasant in completing the transaction. Already recommended them to others.

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Villecards

Dec 7, 2012

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Great dealership with hometown feel. I would recommend them to anyone. David Burside is a first rate salesman. Everyone there is eager to help in anyway they can. The owner will even fix you a cup of coffee.

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johnz333

Dec 4, 2012

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So far this has been the most pleasent buying experience we have ever had at a dealership. The entire staff is very friendly. Our salesman had answered most of our questions before we even had to ask. I would highly recommend this delaership for sales and service. Been bringing my Tacoma in for service as well and the service has been outstanding.John Senter made our new car buying experience very pleasent. I would buy another car from him again.

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Kevin W.Skaggs

Dec 1, 2012

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Excellant service and very professional employees....

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brwnbunnie

Dec 1, 2012

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I'm giving toyota of Frankfort a 5 rating.. They helped my through a very tough situation and was able to provide me with an awesome deal on a 2013 Toyota Corolla. And, car salesman Jack Herlihy was patient and explained every steps on the initial sale of the car, he made me feel like family. I appreciate the whole team at toyota of frankfort and would highly recommend them to my family and friends.

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Macbell

Nov 30, 2012

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Excellent experience. Everyone was very friendly and accommodating to find what I was looking for in a new car and meeting my financial needs. Thank you for a wonderful experience. Mac Bell, customer - bought new Rav4

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Estamps

Nov 30, 2012

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Jerry Senn and the financial staff were awsome! We drove 3 cars and were assisted in selecting the one that best suited our needs quickly and most efficiently. Great staff and a great car! Thanks again, Eddie and Tammy Stamps

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yote54

Nov 30, 2012

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The dealership was friendly and not pushy. My sales rep Gregg Woods show his years of experience selling cars by being low-key and professional. I would buy another car from Glenn but hope not for awhile. I love my 4Runner!

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selfjennifer1

Nov 29, 2012

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I had the easiest, most wonderful experience buying a car that I've ever had! Mike Tewell has a great dealership. I was introduced to the General Manager Eric Clark and he has a great team, especially my Sales Consultant Chris Stewart & Business Manager Dana Arnold. The dealership was gorgeous, everyone was very helpful, friendly and knowledgeable. I would highly recommend Glenn Toyota of Frankfort to anyone!!!

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leon pauley

Nov 28, 2012

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Jack Herlihy was very patient and helpful in finding the car we wanted. He was friendly, yet professional in helping us through the acquisition process. The showroom and waiting area was very clean and relaxing. I will definitely return there for future business.

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gbaker3

Nov 28, 2012

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Tommy Ray and all the staff were fantastic to wok with when purchasing the 2013 Highlander th time timeat I bought. Tommy Ray took extra time to demonstrate how all the electronics worked had and ha..w.s answers any questions .post purchasing that I have had. Financing was a breeze. This was the third vehicle that I have purchased from Glenn Toyota., thantyou can't find a better dealership than Glenn Toyota!

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Jennye Logsdon

Nov 22, 2012

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My father just purchased a new Tundra at Glenn Toyota and we were treated great!! Julie and Bill were very nice and helpful during the purchase process. This is the 5th Toyota that we have purchased from this dealership over a 13 year time span. I have always been treated great by the sales team as well as the service department.

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Ava Taylor

Nov 20, 2012

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I am a repeat customer because of the excellent service provided at this dealership. From sales to the service department I have had exceptional, friendly, and fair service. David Burnside was wonderful to work with. I liked his low pressure and knowledge of the vehicles. He went out of his way to make the experience easy.

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george.quire

Nov 20, 2012

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I had previously dealt with jerry for an elderly family member corolla purchase, I was impressed with the quality of their purchase,,2012 corolla L.E. and I was even more impressed with the way glenns and JERRY treated us. I said I am going too purchase a car for us soon and I have bought many new vehicles all CHEVY & FORDS...well my wife and I LOVE our 2013 corolla L.E. so you see when a dealer treats people this well others also buy from them, I plan to buy a new tundra from jerry in the future,these people will work very hard too get you in the vehicle of your choice and in your comfort range, I gave them and especially jerry a 5 star rating,,buy with confidence and thanks for reading this...

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cate228

Nov 19, 2012

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This was the most pleasant car buying experience I've ever had. There was no pressure to buy just a friendly, helpful attitude. The cars I looked at were in great shape and of good quality. Great experience!

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bpjo2010

Nov 14, 2012

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Glenn Toyota has the best buying experience of any dealership. They don't hassle you or make it a hassle to buy a car. I will always go back to Glenn Toyota to get any future cars. I highly recommend them!

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mkinnaird

Nov 13, 2012

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We had a very positive experience buying from Glenn Toyota. Chris Stewart was our sales person and he was very helpful and a pleasure to work with. We had talked with Chris about buying a car last year but held off until now. We made sure to ask for Chris since our initial experience was so good. I can recommend both Glenn Toyota and Chris Stewart if you're in the market for a new car and want a low key, low pressure car buying experience.

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car purchaser

Nov 12, 2012

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We would recommend this dealership to anyone. Everyone treated us with respect, which is very important. Mr. Woods worked with us to get us close to the price that we wanted. He explained everything that we needed to know about the operation of the 2012 Prius and the warranties. Mr. Woods was friendly and so helpful in every way.

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Happy

Nov 9, 2012

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My husband and I just purchased a 2012 Toyota Prius from this dealer. We are very happy with our new car. We were quite pleased with how we were treated by our salesperson, Mr. Woods. He was not pushy in any way. The buying process couldn't have been smoother. We would recommend Mr. Woods as a salesperson and Glenn Toyota as a dealer to anyone, with no hesitation whatsoever.

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kdowney

Nov 1, 2012

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My mom bought a car from David and Jack went back to take some of her paper work back saw a car that I liked test drove it and took it home! They are AWESOME guys made the experice a GREAT one!!!

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Leana Cottone

Oct 30, 2012

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I love this dealership! I have been a customer since 2007 purchasing two new vehices from them and having routine maintenance done. I would not consider another dealership for my needs in the future and highly recommend anyone looking to purchase new or used, to go there.

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Acemona

Oct 25, 2012

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Early morning appointments are great. I was in and out before work and the waiting area was very nice.

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Satisfied customer

Oct 23, 2012

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The customer service was excellent. The staff answered all my questions. The car was completed timely. Facilities are wonderful.

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baxter15

Oct 15, 2012

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Our experience with Glenn Toyota was outstanding! It can be a frustrating and stressful time when purchasing a vehicle. However, it was the complete opposite at Glenn Toyota. Our sales consultant, Paul Edwards, was very helpful. He answered all of questions and seemed genuinely concerned that we got the right vehicle to meet our needs. He took the time to go over every single detail and has called us to see how we are enjoying our 4Runner. We have already recommended Paul and Glenn Toyota to friends and family for their future vehicle needs. We also want to say thanks to the person or people that clean the cars before taking home. Our 4Runner was sparkling when we left the lot!!!

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kkeith67

Oct 15, 2012

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No hassel, quick deal, good price, fast paperwork, out the door and driving my fine new Camry!!! Loved the experience!!! I will recommend Glenn Toyota to my friends.

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Eabruce

Oct 10, 2012

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Glenn Toyota was the first dealer I visited when I began looking for a new car. I knew exactly what I wanted before I started, a 2012 Camry SE. John Sentre helped me get a great car and was very helpful and patient. I'm looking forward to working with the Toyota staff here in the future. John was very detailed in his descriptions of things and very straight to the point, which I loved. I will definitely recommend this dealer to family/friends in the future!

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edirun99

Oct 7, 2012

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After 6 months of searching for the right vehicle for our growing family, my husband and I experienced not only excellent customer service, but also got the best deal we believe we could have found. Glenn Toyota, more specifically Chris at Glenn Toyota, treated us with excellent service that was by no means "pushy". From the moment we started looking at our new Camry, Chris let us dictate the pace of our purchase and patiently answered questions without any fake comments or personality. We can appreciate how difficult his job is, but his ability to listen to the customer and work with us fairly for the best deal for us and the dealership was appreciated. We visited multiple dealerships before Glenn Toyota, but will never need to visit another dealership again. Thank you, Chris & Glenn!!!!

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bper6

Oct 5, 2012

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We were given a recommendation to see Paul Edwards after the '97 Camry my daughter(in college in KY) was driving (250,000+ miles) was starting to become a potential money pit. We found Paul to be very professional, likable and extremely helpful in making sure we made a purchase we would be comfortable with. We felt bad having to haggle on price thru Paul-and we did have to haggle--in the end, we were happy with our purchase and know that our daughter will be well supported by Paul and Glenn Toyota when needed.

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Jenlaf

Oct 2, 2012

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Quick service - we were in and out in less than 2 hours. good price on vehicle. Fair trade in price. Friendly folks and laid back atmosphere.

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eperreault

Oct 2, 2012

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Glenn Toyota has taken great care of me ever since I moved 16 hours away from my parents to go to school about a year ago. The customer service is amazing and I am always greeted by friendly faces. I always feel very welcomed and comfortable. The work they have done on my car has been great but nonetheless, it was time to get a new one. Although it took some time to play hardball with prices, my parents and I got a good price for the car. Paul made the process as easy as it could possibly be and was also extremely informative. He was able to answer all of the questions my parents and I had. In the end, I drove away extremely happy in my new car and it's all thanks to Paul and Glenn Toyota (and my parents).

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Lee Ann customer

Sep 25, 2012

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Over 20 years going to this dealership for cars and service!Always treated very well and cars repaired promptly whenneeded. Highly recommend this dealership!

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mrcking

Sep 21, 2012

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Our experience was fantastic, not your 'typical car sales' experience. We really enjoyed David's straight-forward approach, and the friendly and frank conversations we had with regard to purchasing our vehicle. Overall, it was a great experience.

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Beverly

Sep 20, 2012

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I have been coming to Glenn Toyota for many years. They have an excellent Service Department. All the staff are friendly and go out of their way to help make the car servicing experience as pleasant as possible.

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B.W. Coonrod

Sep 20, 2012

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Have been buying and having cars service there for years. Always superior customer service and the new facilities are excellent.

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Appreciate the Ride

Sep 20, 2012

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Customer service at Glenn Toyota is always top notch. Whether calling or coming into the service department in person, you are always treated as the #1 Customer! Everyone should be so lucky, and if you come here, you will be.

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Happy Customer

Sep 20, 2012

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Everyone was very pleasant today & I enjoyed my visit.

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melissaann5

Sep 19, 2012

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I received the best treatment from Glenn Toyota for my new car buying experience! I met James (by the way, he isnt on here to check for the name of employees that I worked with) in the parking lot, not really sure what I was looking for. He discovered what I needed after some time together, and introduced me to a Corolla that fit me perfectly. Chris, Dana, and the sales manager on duty made it possible for me to afford it. I would most certainly recommend Glenn Toyota to family, friends, and strangers. Thank you so much, Melissa

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ljcw1991

Sep 1, 2012

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We have purchased numerous vehicles in the past years and have always received the best deal and service. We would recommend this dealership, Glenn Toyota of Frankfort, if you are interested in purchasing a vehicle.

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Patricia Ralston

Aug 31, 2012

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I was very pleased with the service at Toyota. I am always treated nicely - I have dealt with Glenn Toyota before. Elvis was my sales person when first started dealing with Glenn Toyota. He remembers my husband. My husband is deceased & I always feel comfortable dealing the team at Glenn Toyota.

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jimfyock

Aug 24, 2012

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We have purchased several vehicles from Glenn Toyota over the years and have always been very satisfied. Not only do we choose to drive forty-five miles from Louisville to buy our vehicles from them we also choose to make that same drive to have our Toyota's serviced there. We purchased our car from Willie Willard who took great care to make sure our experience was a pleasant one and that we knew all about the car before we drove off the lot.We would highly recommend Glenn Toyota for purchasing a new Toyota. For a a great service experience see Beth Kaiser. She is wonderful to deal with.Cathy and Jim FyockLouisville, KY

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bfranks

Aug 13, 2012

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Mr. Burnside was very professional and extremely helpful in assisting us to get the car we wanted. He showed us the features on the cars we looked at and how to use them. We would definitely recommend this dealership to others. Everyone we met while there was friendly and helpful.

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weisja

Aug 12, 2012

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Jerry and Bill were nice to work with. Both were very knowledgeable and my wife and I appreciated the coutesy that they showed to us. I would definetly deal with these guys again.

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MWW57

Aug 7, 2012

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The overall experience was a good shopping experience. I was met by a salesman quickly, offered test drives, all vehicle information needed to make a selection. The time it be dealership seemed a bit lengthy with multiple employees having to be involved with the purchase. I would recommend the dealership to others.

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Gary D. Nelson

Aug 3, 2012

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Our experience at Glenn Toyota was very pleasant. The facility was very clean and comfortable. Our salesman was Willie Willard, who we had worked with before and we knew we wanted his help again. That is what brought us to Glenn Toyota. We were looking for a new car and had pre-selected 3. Willie helped us so much in making our selection. Thank you Willie for your professionalism and friendly manner. We always recommend you when people ask where they should go. Thanks for great service. By the way we love our new Camry. Gary and Niki NelsonLouisville, KY

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Rickochet

Aug 1, 2012

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I have been doing business with Glenn Toyota since my purchase of a 2009 Tacoma. I am 62 years old and this is the best dealership I have ever dealt with. My wife was looking for a new SUV and Glenn was our first stop. She is now the proud owner of 2012 Highlander. Everyone there is just so helpful and friendly. I highly recommend anyone to check with Glenn the next time that they are vehicle shopping.

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SusieHutchison

Jul 23, 2012

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Toyota of Frankfort is lucky to have such an excellent salesperson as John Senter. He was most helpful and patient while I selected my new Rav 4. The purchasing process was (almost) painless. :)

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Kara1044

Jul 23, 2012

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We had a wonderful experience at this dealership. Chris was very friendly and helpful. Everything was beyond our expectation. I will recommend Chris to all my friends.

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SFVet

Jul 15, 2012

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My experience started with Glenn Toyota when I first moved here from Hawaii. Kelly was instramental in helping me get a FULL refund from Toyota for work that had been done to my 2001 Prius in Hawaii that should have been under warranty. It was at that time that I met Willie and was impressed by his easy going and genuine style. So it was, that this spring, when my husband had browbeat me into giving up my beloved Prius (with greater than 120,000 mls), we contacted Willie and he got us a great deal on the trade in and found me just the color I wanted for my new Prius V. Through the entire process Willie and everyone associated with the sale never made us feel rushed. It was a truely pleasant experience from start to finish; and I love my new car.

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Kim M Foster

Jul 14, 2012

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My Husband and I had wonderful experience today with everyone that helped us in purchasing our new 2012 Venza. We both highly recommend Glenn Toyota to anyone looking to purchase a new or used car. We live closer to many other Dealers but our drive to Frankfort Ky, was definitely worth our time!

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grant7800

Jul 2, 2012

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I just leased my third vehicle from Glenn Toyota. For seven years, I have been coming to Glenn because the service is phenomenal. The sales staff either knows the answer to my questions or they find another employee who does. The service department greets me by name and fully explains recommendations, options, and pricing.

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beng347

Jun 26, 2012

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I was treated fairly, made an honest offer and it was accepted without fuss. Refreshing to make a deal without haggling. The hardest part was making decisions in the finance department about paint protection, extended warranty and GAP insurance. If you only buy a car every 5 or 6 years, you forget about this part. They try to persuade you to buy it all, so educate yourself before you sit down to sign the papers. Nobody forces you to do anything!

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jefero2

Jun 17, 2012

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This dealership was very friendly. I sought them out to find a particular make and model and they delivered and gave me a great price. They may be out of the way for some (Frankfort), but they are well worth the drive as they take care of the customers. This is the best experience I have had purchasing a new car.

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tandrews

Jun 11, 2012

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Tommy Ray was very personable and we felt like we could trust him. Mostly we didn't feel hounded at the dealership. Tommy knew what we wanted to spend and did his best at getting us there without using up are valuable time. We went home that day with our truck. No hassels. Thank you!

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kkiper

Jun 6, 2012

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This is our third new car purchase from Glenn Toyota. Paul Edwards has been our sales representative on all purchases and will continue to be the salesperson that we seek out for future purchases. We would highly recommend Paul to friends and family.I also want to thank the service department and especially Sam Gaines. I have known Sam for years and though we just purchased our vehichle within a couple weeks we scratched our glove box to our new car and took it to the service department and everyone was very nice and Sam has arranged for us to drop the car off tomorrow 6/7/12 and they will repair it for us. Lastly, we appreciate the follow up calls from Glenn Toyota in making sure that we are happy with our purchase. Kevin has also received correspondence from Paul on many occasions to remind us that he is still with Glenn and is there to assist when needed since our first purchase almost 4 years ago.Thank you Glenn Toyota, Paul Edwards and Sam Gaines.Kevin and Rhonda Kiper

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woodman024

Jun 4, 2012

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No pressure purchase - great follow-up communications, entire staff friendly and responsive!Keith did an excellent job! Keith did not apply any pressure, knew the product, and answered all of our questions.

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capim39

Jun 3, 2012

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My experience at Glenn Toyota was stellar! It is clear that they have gone to extensive lengths to create an atmosphere where customers are treated with respect and integrity. Paul Edwards, the salesman that I worked with, was incredibly informed but equally patient. He answered every question I had about the car I was considering; if he didnt know the answer, he would say so and find the answer from someone who did. And, he went to every length possible to find me exactly the car that I wanted while also getting the best price possible for me. The F/I guy, Bill, was equally informative, but also was respectful and laid-back about selling products. He informed me of the products and services the dealership could offer, why he thought they were a useful, and made the best price he could. There was no B.S. or pushiness. The process was unbelievably transparent!I couldnt be happier with my experience or the car I got. I would recommend both Paul Edwards and Glenn Toyota without hesitation or reservation.

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carleneh

Jun 2, 2012

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We bought our first Toyota in 1988 from Frankfort Toyota and have been customers of Glenn Toyota since they opened so I think that speaks for itself ! We just bought a 2012 brand new Camry from Glenn Toyota and John Senter was our salesman. He was so kind and professional and is now our "new" Toyota friend. I looked at the 2012 Camry on Glenn's website and looked at it yesterday after an oil change in my 97 camry. John Senter came out to talk to me and I drove the car home later that night. We have been Toyota owners for 24 years so we did not need to be sold on them. All we needed was to agree on the price and that happened right away. We really appreciate John's help and we are very happy with our new Toyota. Oh, and just one more thing....we traded in our 1992 Camry that had over 328,000 miles and is still running. It had 60,000 miles when we bought it in 1994.....felt like giving up a family member, but it was time to be updated. So go to Glenn Toyota and get that new or preowned Toyota you have always wanted.. you won't be sorry. Great service and wonderful employees. Thank you John Senter and keep up the good work !

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pkcsmith

May 14, 2012

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By far the best car buying experience ever! From the start of the online application to the final sale everything was quick and easy. All staff were courteous and friendly and made sure we were completely satisfied with our purchase.

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94 Mustang

May 7, 2012

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We have purchased many cars in the past, but this was by far the best experience we have ever had. Our sales person was Chris Stewart. He was great. We felt we were treated fairly and with respect. Chris was very helpful and informative. We feel we got a great deal compared to others we had seen. We will confidently refer others to the dealership and Chris.

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khs959

May 7, 2012

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Mr. Herlihy was an exceptional salesperson. He was extremely helpful when I was looking a couple of weeks ago. So today, when I went back to purchase, I requested him and it was a wise choice. He was able to answer all questions and helped me with my purchase quickly and efficiently. I will buy from this dealership again.

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Salvisascamp

Apr 29, 2012

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Through the decades of my life I have become reluctant to transact business with any man who combs his hair straight back from the forehead. But, because Paul Edwards had been highly recommended by my close trusted friend AND because Mr. Edwards did not slick down his backswept hairstyle, I decided he deserved a chance. From the initial introductions Paul Edwards was at all times warm, courteous and sincere. I quickly put aside my quirkiness about men who wore their hair with nary a part nor bangs. When it came time to make a deal, he exerted no undue pressure. And since he did not know that I was not one to haggle over a price, I was surprised when the offer he brought to the bargaining table was so below expectation that I wouldnt even have made a counter-offer had I been so inclined. From purchase agreement through taking ownership of the new vehicle two days later, Mr. Edwards stayed in contact with me and oversaw the details of the vehicles final preparations with care and genuine concern. I would encourage anyone thinking of purchasing a car from Glenn Toyota of Frankfort to seek out Paul Edwards. He might be busy with another customer, as was often the case when I was on the lot looking at Highlanders and Siennas, but waiting a few minutes to get him to assist you will not be time wasted. This car salesman, who is one of the few Kentuckians who can pronounce Nevada correctly, is top-notch in customer service.

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The_Camdens

Apr 28, 2012

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Anyone who has ever made a major purchase knows that being able to make an informed decision is key to the success of the outcome. This is why our family has been doing business with Glenn Toyota since 2001, when we purchased our first new vehicle, a Toyota Sienna. And most recently we purchased our third new Toyota from this dealership. Each buying experience at Glenn Toyota is made easier by the information and treatment we receive from their staff. For our past two purchases we have had the privilege of working with Mr. Paul Edwards. Paul is not only extremely knowledgeable of the product line, but also the financial processes and options that are available to the consumer. He is always polite, never pushy, and always professional yet personable at the same time. With Pauls assistance we were able to not only purchase a new vehicle but walk away knowing we made the right decision for our family. If you are in the market for a new or used vehicle, we encourage you to drop by and see Paul Edwards at Glenn Toyota in Frankfort. Youll be glad you did.

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XLELinville

Apr 25, 2012

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John Senter was friendly, courteous, and helpful. He was not pushy and was willing to work with us at our discretion. He laid out options and represented Glenn Toyota very well. We bought a new Camry XLE through him.John was excellent providing new car orientation when the car was delivered. He was patient and most helpfuf. He did a follow-up call to see if there were any questions, especially about the radio.We are still learning about the new car and we feel free to call on John Senter if we have questions. I would recommend John Senter and Glenn Toyota in Frankfort, KY to anyone.

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dkskentucky

Apr 25, 2012

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I reviewed the Glenn Toyota website and found a Toyota Tacoma truck that I really liked and with a good price. I had checked other Toyota dealer websites for pricing but Glenn Toyota had the lowest on this vehicle. When I contacted Tommy Ray via the internet he informed that vehicle had been sold, but he would have another truck with the same color, options and pricing ordered from the factory and have it available by mid April. I accepted and had my new beautiful Tacoma truck delivered yesterday. I am so pleased that I checked out Glenn Toyota and that Tommy Ray was my internet salesman. It has been one of the best automobile buying experiences that I have ever had. Thanks Tommy Ray!

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Dave Hellmich

Apr 9, 2012

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Linda and I found Hope to be a great salesperson! Of all the sales people present, she was by far the most outgoing and welcoming.

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wildcatlily

Apr 6, 2012

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Jerry was so informative and helpful. Found just the car I wanted! I had a great experience at Glenn Toyota!! Would definitely recommend to a friend and buy here myself again!

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rjpndltn

Apr 6, 2012

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I bought a new 2012 Highlander. My experience was great. I got an excellent trade in value for my used truck and a very fair price for my new vehicle.

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jtlittleton

Apr 4, 2012

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Best car-buying experiences ever!Best car-buying experiences ever!Best car-buying experiences ever!Best car-buying experiences ever!Best car-buying experiences ever!Best car-buying experiences ever!Best car-buying experiences ever!

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jerryky

Mar 30, 2012

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I have purchased two new cars and one used pickup truck from Glenn Toyota over the last ten years and I highly recommend them to anyone wanting to purchase a car or needing service on their vehicle. Mike Tewell and his whole group of employees are top notch folks. They do not pressure you to buy and they tell you the facts on any vehicle subject that you need to know. They can be confident that the next vehicle I purchase, it will be from Glenn Toyota.

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bn44

Mar 29, 2012

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My purchase was a 2012 Toyota Camry. The buying experience was made easier by Hope Mitchell and Tommy Ray. They took off the pressure involved in making the purchase of the vehicle. They were very knowledgeable about the vehicle and were easy to discuss the details. This purchase was my third purchase of a car from Glenn Toyota. I wouldn't keep going back if I had a bad experience. Their service after the buy has been great with my other vehicles. The time spent at the dealership was longer than expected, but other than that it was a great experience.

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Sowdermonkey

Mar 29, 2012

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Glenn Toyota totally changed my opinion on the whole car buying process, and turned it into a great experience. Willie was my salesman, and his no pressure approach made me feel completely comfortable from the start. I was looking for a camry, but I was not completely sure what options I wanted. Willie was very patient and listened to what was important to me in the car. He is very knowledgeable so it only took him a short minute to find the right car. We took it for a quick test drive and a very short time later I was driving it home. I did have a trade in, and I defiantly got more for my trade in here than I would have anywhere else. Overall Glenn Toyota was the single best experience I have ever had at a dealership!

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BobHutchison

Mar 29, 2012

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John and Elvis were extremely helpful. We had gone in to begin to look for a new, larger, more comfortable car to replace our '06 Corolla and John showed us everything he had that fit into our category and finances. He was friendly, not pushy and, as a trainee, impressed us with his knowledge and understanding. When he came to something he didn't have full knowledge of he didn't hesitate to call Mr. Davis over to fill in the blanks. "Elvis" (Scott) was just as helpful and friendly. They found us the best deal on a wonderful vehicle and we couldn't be more pleased. Their honesty and straight forwardness was impressive and comforting to us as buyers. They along with Mr. Arnold, guided us easily through the painful process of the paperwork with skill and caring. John is going to be a terrific salesman and make a major contribution to the organization and Scott is, as usual, one of the best there is. We have already recommended them highly to other people and will continue to do so.Congratulations to Glenn Toyota for their excellent approach to one of life's major decisions.

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maryebrown

Mar 27, 2012

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I gave this over all rating of 5 because I feel as the dealership and salesman deserves it. We drove from Pikeville Ky to Frankfort just to deal with Glenn Toyota and I wouldn't have it any other way. We couldn't get this sort of friendly service in our hometown and with this drive it was well worth it. I will deal with Glenn Toyota in the future..without a doubt!!

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melissa.stone

Mar 22, 2012

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2012 Tacoma Manual Transmission/4door special order. No hassles with sales staff stayed informed very courteous. Fair price for trade in. Felt at ease and no pressure. I would recommend purchasing a Toyota for quality and price.

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Mhallock

Mar 20, 2012

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Very friendly and to-the-point. No game playing or hidden price hikes. No "let me go in the back and talk to my manager" crap. We really appreciated the buying experience.

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unsatisfiedcamry

Mar 19, 2012

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I bought a Camry and I have already had the water pump replaced and have had an oil diagnostic test done on it. Now they have sealed it up again to where I can not add oil again because my oil light kept coming on.. I don't understand where the oil is going..It is not leaking but yet they just keep sealing the car.. I am really frustrated with this situation.. as far as Georgie Ricketts she has been awesome with the situation. I have spoke with the owner, let me correct that, I left a message and he had someone else call me back.. to be honest I WOULD NEVER BUY ANOTHER TOYOTA

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jstaff

Mar 18, 2012

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Tommy Ray was really great to work with. He was very pleasant and funny and very knowledgeable about the Sienna we purchased. My wife and I never felt pressured and they were very fair with our trade in and we got a great price on a new Sienna. Elvis was also very nice as well. We had a great experience at Glenn Toyota and would recommend them.

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SandraCottrell

Mar 15, 2012

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Willie is awesome!! I was looking for a Highlander but had never drove one and when I told Willie he immediately brought one around and let me test drive the vehicle. I didn't feel at all pressured to buy the vehicle. I love, love the Highlander and am very glad we went to Glenn Toyota. It was a great experience and I feel comfortable I will get great service in the future. Everyone was very pleasant and friendly.

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Clella Lee

Mar 14, 2012

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Mr. Willard was very professional and courteous. He was easy to talk to and very respectful. I left feeling like I got a very good deal. I would highly recommend to my family and friends.

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careams1

Mar 13, 2012

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We had an excellent experience shopping for a used car recently with the help of David Burnside at Glenn Toyota. Thank you for helping us find a great car!

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rom838

Mar 12, 2012

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I purchased my first Toyota product from Glenn Toyota in 2005. At that time, I purchased a 2005 Toyota Tacoma 4-door 4WD. The Sales Representative that assisted me at that time was Paul Edwards. Paul is one of the most congenial and helpful individuals I have ever met or dealt with in sales. After my effortless purchase of the 2005 Tacoma, I decided to have all my service/maintenance done at Glenn Toyota even though I live in Elizabethtown, KY, a 1 1/2 hour drive away. I am certainly glad I made that decision -- every single time I brought my 05 Tacoma in for service or maintenance, I received the "Royal Family" treatment. The representatives in the Service Department really made me and my family feel like Royalty and the service was excellent and timely.On March 10, 2012, I contacted Glenn Toyota and specifically asked to speak with Paul Edwards. I told Paul I was coming to Frankort to see about buying another new Tacoma and was enroute. When I pulled onto the lot at Glenn Toyota, Paul walked out to my vehicle to greet me and my family. I was extremely impressed by this. Paul immediately began working with us on purchasing a 2012 Tacoma. Even when we ran into a minor snag with financing, Paul worked diligently to help overcome this minor setback. Although it took several hours for the entire process (which is understandable), I was placed in the new vehicle and on my way home in my new Tacoma; and with a full tank of gas -- totally unheard of in these times at most every other dealership. I am thoroughly pleased with every aspect of the Glenn Toyota Dealership and staff; especially Paul Edwards, a significantly valuable asset to Glenn Toyota and highly deserving of a generous bonus for a job well done.

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jamartin1996

Mar 12, 2012

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We called Glenn Toyota prior to our visit to see what they had available as far as deals/financing and terms before going to look at new cars. We were impressed with the attention and detail we were given over the phone as well as the incentives they were offering. When we arrived at the dealership, we were immediately greeted by David who attended to our every need with efficiency. We looked at several Sienna vans with various trim lines. Once we selected the van trim line we went in to discuss price. They were able to give us a good deal on our trade-in and give us an additional sale price due to some hail damage. We were able to negotiate our downpayment and final cost of the van. On the next buisness day we returned to pick up our van. The hail damage had been removed and a minor electrical problem was fixed without any hassel. We left that afternoon with a new van.Our experience was incredible & we would definitley do buisness with Glenn Toyota again!Thank you David and Jerry for your impecable service to our family!

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moerther

Mar 11, 2012

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This was the easiest car buying experience I've ever had! Jack & Elvis were both great to work with! I felt no pressure to buy.

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Shaye6886

Mar 10, 2012

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I had a very good experience buying this, my first car. Mr. Burnside was very helpful in explaining the details of buying a car. He was also very friendly. The price was better than another a comparable car at another companies dealership. and so that factored into my decision to buy a Toyota. I would certainly recommend him and Glenn Toyota to others who are in the market for an automobile.

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Ashleydwelsh

Mar 9, 2012

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Tommy Ray was great! Everything was completed quickly and efficently. The facility was very nice! Friendly staff! Thanks again for a great experience! Will recommend!

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adaismeus

Mar 5, 2012

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I would recommend the dealership only because of your other salespeople and their wonderful attitudes. If "Elvis" were the only salesperson I would not step foot into it. He is rude and treats you like a child. He is brash and if you are a woman then prepared to be treated like you have no idea what you are talking about or that you even have a brain in your head. I walked in with downpayment in hand and a great trade in. He tried to rip me off then threw my original keys back at me when I refused his deal. He acted like a two year old. He made me extremely angry, had it not been for another salesperson I would have ended my relationship with this dealership completely. (I had purchased a previous vehicle from them)

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maggie625

Mar 5, 2012

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Tommy Ray was very nice and very helpful in every way. He was very willing to work with me in finding what fit my needs.

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kytopbutton

Mar 2, 2012

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Chris was very friendly and was most interested in satisfying my car buying needs. The great experience began when I made an e-mail request for a quote and continued when he took me for a test drive and explained all of the features of my new RAV4. He showed me the value of my trade in and the dealership honored that price.

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Raguina

Feb 25, 2012

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Great time buying a new truck. Picked out truck, test drove,and bought! Service was outstanding. Will definitly send anyone looking for a car/truck to see Chris Steward at Toyota.

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Michael_Mary

Feb 22, 2012

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Salesman Paul Edwards was very knowledgeable and helpful during his presentation. He was able to answer every question we had about the vehicle we wanted to purchased. The dealership was very clean, from the showcase area to the hospitality room to the restrooms. The general manager also thanked us for purchasing a vehicle.

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HerbRenee

Feb 20, 2012

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Did not use high pressure tactics to sell me a car. Showed me what I felt was more car for more my money than the one I went to look at.

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pocketchange

Feb 20, 2012

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Our saleman, Chris Stewart greeted us as soon as we got our of our vehicle.He was very friendly and helpful. We discussed what we were looking for and he advised that they had that vehicle available, but not on the lot. He went out of his way to get the car to the lot for us to try out. Once we expressed this was the car we wanted he along with a gentlemen named Greg went out of their way to work with us to obtain this vehicle. This was my daughter's first experience of purchasing a car from a dealership and I was very impressed with the helpfulness, friendliness, and all around deal they gave us which enabled her to purchase the car she wanted so badly. We really appreciated that Chris Stewart did not make us feel pressured to make the purchase, but gave us the information to make our own decision. There is no doubt we will use this dealership for future purchases as well as recommend them to others looking for a new or used car. Penny McDonald

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larabrn18

Feb 13, 2012

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Greg was excellent and very informative about the car I bought. He was great at following up with us and checking to see if we had sold our other car, and were ready to make a purchase. I was very impressed at how he sat down in the car with me and went over the features of the car before I left the dealership. I have had several new cars in the past, and have never had a salesman sit down with me and go over the car like he did. The process was so easy and smooth. The Toyota dealership was immaculate. I was impressed with how clean it was. I like the customer waiting area also and the chairs and TVs for customers to enjoy while waiting for service on their vehicle. I would highly recommend Greg and this dealership in the future, and would call him in the future if I was interested in purchasing another Toyota vehicle.

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Jennifermays

Feb 10, 2012

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Great experience all around!! The dealership was going through major construction and working out of two trailers. Even with all that, our experience was fantastic. Everyone was so professional and very friendly. My husband thought for sure that we wouldn't get the advertised financing, but Chris almost guaranteed it, and we did!! We went to just look at the vehicle, ended up driving off the lot with my new van a few quick and easy hours later.

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porchdog59

Feb 10, 2012

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Willie and Glenn Toyota were very courtious and helpful.This was our 2nd lease thru Glenn.All the people i encountered were friendly and the new show room and customer service area was very comfortable and relaxing.

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mikes_stone

Feb 7, 2012

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I have delt with Glenn Toyota for years and I love their no pressure attitude. Jack Herlihy made it easy and the owner was super. The vehicle selection is good at glenn's and they are even working on making it better. The service department is alway great to work with. It is the only Toyota dealership I will buy from.

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angelaonan

Feb 6, 2012

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I think this is an awesome dealership and couldn't have asked to work out a deal with such friendly people. I never once felt overwhelmed during this buying a new car experience. They truly keep their word and work out the best deal possible. I would recommend anyone buying their vehicle from this dealer as we will return to buy from them in the future. I can truly say this is the most calm and easy decision that we've ever made when buying a car. In the past at other dealers I've been stressed and felt overwhelmed but not once here. So if you are seriously thinking about purchasing a vehicle please give this dealer a chance to make the best deal.

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BlakeJones

Feb 5, 2012

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I was very impressed with Jack Herlihy and the staff at Glenn. They were courteous and not too "pushy." I really liked that part and would plan to go back to them any time.

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tcheatham

Feb 5, 2012

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Paul was very courteous and helpful without being overly aggressive. He answered all my questions and gave me all the information that I asked for in order to make an informed decision.

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buddhababe79

Feb 4, 2012

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Robert is pretty awesome! He helped up quickly find a new car, and made the process as painless and streamlined as possible! Thanks so much!

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CTJones123

Jan 26, 2012

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My initial contact was with Mr. Scott (Elvis) Davis via a web inquiry about a 2011 Avalon. His response to my inquiry and questions were quickly and professionally address as I continued to shop other dealerships. Following our continued dialog, we scheduled an appointment for the following day. My schedule changed and I called Mr. Davis requesting an earlier appointment, doing basically a drive by even changing the exact car we had previously discussed. Upon my arrival at the dealership, I was greeted at the door. Mr. Davis professionalism and courtesy was welcoming to say the least. Unknown to me, Mr. Davis was the sales manager and he introduced me to my salesman Mr. Robert Waller. I cannot say enough about Robert and his commitment to ensuring that I got the vehicle of my choice and was satisfied that I had purchased from the right dealership. He walked me through the process from A-Z . it was welcome and pleasant experience, most car purchases I leave filling like Ive been maneuvered into the purchase. I rate the service of this dealership and more specifically Mr. Davis and Mr. Waller as a 10! Charlie Jones

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lsihau

Jan 24, 2012

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Robert was very nice and went out of his way to make sure we had all the information we needed to make a decision about a new car. He went above and beyond, suggesting that I call him on his day off if I had any questions about the vehicle, and even offering to come to work if need be. He even stayed late one night in order to finish up the paperwork and get us on the road as soon as possible. I really appreciate his honesty and friendliness. He has continued to follow up with me to make sure that I'm satisfied with my new car. Overall, we had a very nice experience at Glenn.

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bridget72

Jan 23, 2012

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very honest, beat 2 other dealerships on price that are local to me. drove 2 hours to deliver the new car. will buy my next vehicle from glenns toyota in future.

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Zeepje

Jan 23, 2012

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Everyone was very knowledgeable & helpful in answering questions. Plus everyone I (and my fiancee) dealt with was very friendly. I will recommend this dealership to others for sure.

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Jrrice86

Jan 22, 2012

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Dealer was great! Worked really hard to get the price I needed. Went back and forthbmany times but they were courteous and helpful every time we talked.

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tab1chevy

Jan 21, 2012

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The customer service was great they listened to what me and my wife wanted and showed us what we asked for, they also listened to us on the payment range. over all it was a great experince and i am sure we will be back for are next car when we are ready.

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watergate

Jan 18, 2012

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Chris,He was very nice and knowlegeable of the 2012 Tundra. I would recommend this Dealership in the Future. I would like to say that the new renavation that is taking place, I'm looking forward to sitting and having a cup of coffee while watching the cats in action.

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mdoolin14

Jan 4, 2012

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Tommy was very helpful and knolwedgeable aboutt the car I was looking at. I appreciated that he listend to me and didn't try to sell me anything I didn't want or was out of my price range. He was honest and went over the detailed CarFax report answering any questions I had. Ultimately, I was able to get a good deal on a car even though I ended up buying from somewhere else, I would recommend this dealership and wish that others were more friendly and understanding.

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osteoarch

Dec 28, 2011

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I have a 2000 Toyota Tacoma extended cab 4X4 that I have owned since 9/30/2000 (one owner - me!) It was recalled for rust on the frame in late November of 2011 and it flunked the inspection. Toyota USA is buying it back at 1.5 times Blue Book Value and this will be finalized on 12/30/2011 at Glenn Toyota. I called Glenn and talked to Chris Stewart telling him that I was planning on driving my Tacoma for another 10 years. I had taken careful care of it. I am a professional archaeologist and sometimes use it for fieldwork, as well as using it on our small farm on the southwestern edge of the bluegrass. Each year for a decade, it has pulled loaded haywagons up hills on our place, and been used to haul everything you can imagine on a farm. It has performed so well. I was heartbroken at losing it. I told Chris that I essentially needed to replace it. He told me it would be tough to replace but he would look aggressively for something I could afford that was comparable. Less than a half hour later, he called me back and told me there was a trade-in vehicle that had just arrived that would possibly fit the bill. I left work and went to Glenn. Chris and the Used Vehicle Manager stayed until AFTER closing time so my husband could come and see the vehicle as well. We negotiated a sale and I am totally pleased with the outcome. I was particularly impressed since they told me that any trade in vehicle is immediately examined for possible issues and if it doesn't measure up they do not keep it on their lot - they sell it to others to sell. I took the vehicle to an independant garage, whose mechanics always work on our vehicles, and they also were very impressed with the quality. These guys shoot straight - no games. I have already recommended them to my co-workers in Louisville, and to friends in the Danville and Harrodsburg area. Thanks, Chris!

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cvanhook

Dec 21, 2011

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Kasi was so polite, sweet and welcoming when we came to purchase my new car. She went through everything thoroughly. It was hard to concentrate with all the excitment. She apologized for the office space with the remodeling going on. She even pulled my car in the garage to keep it out of the rain when we arrived. She went through everything in the car to help familiarize myself with everything. I loved working with a female car dealer. So often women feel taken advantage of or belittled by male car salesman so it was awesome to work with a female. Great asset to the dealership for sure!!We chose Glenn because of her. We shopped around several places and all the "men" we worked with were simply not willing to negotiate or could not meet everything that I wanted on the car even though we paid CASH! Kasi got us everything AND for a cheaper price. We will be conducting future purchases at Glenn and will definitly reccomend to all my friends. Thanks for being awesome!

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LouisvilleCamry2012

Dec 18, 2011

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Paul demonstrated great follow-up and worked hard to put together a deal that worked for me. The only bad experience I have had was the Etune expert has still not got ton back and my system is still not functioning. Not had time to call and complain yet. I'm sure Paul will take care of this.

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hlsothen

Dec 17, 2011

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I had visited several other Toyota dealerships prior to going to Glenn. After being very frustrated with the other dealerships I encountered Kasi House at Glenn Toyota in Frankfort, KY. She was very friendly and eager to help me find the exact car that I was looking for. She never doubted that I was capable of purchasing my car which had been an issue at the previous dealerships. Many other sales personnel were unsure that I was able to buy a car due to age. Throughout the car buying experience, Kasi was more than helpful and has been even after I have had my car for a week now. Kasi is a very friendly and efficient sales person. She always worked to answer my questions and provided excellent customer service. I have recommended Kasi at Glenn Toyota to everyone I know. I greatly appreciate the personalized customer care that Kasi has provided as I have purchased my first brand new vehicle. Because I receive the TMMK discount the price was no issue.

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Kmays

Dec 15, 2011

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We had an excellent experience. Chris made sure we had plenty of options and ultimately got us just what we wanted. Everyone made buying our new van a breeze!

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jaredwaldeck

Dec 12, 2011

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They are very friendly and helpful They go the extra mile to make sure the customer is satisfied. They make sure their customer is as happy as possible.

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willyt

Dec 8, 2011

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I was looking for a first car for our daughter. I had called and worked with several dealerships but Paul Edwards at Glenn Toyota was very forthright and no-nonsense in his approach. We negotiated a fair price and Paul made it a fairly painless process.We wanted to surprise our daughter with her new car. This is where I feel Paul went way above what is normally expected of a salesperson. After we worked out the details of how to surprise our daughter, Paul made sure no detail was left out. From ensuring the car was spotless to playing a superb acting role, Paul was just fantastic.We received a thank you note about a week after the sale and then a follow up call to ensure we were happy with everything.Good sales experience, fair price and nice follow up. Overall a very customer focused dealership!

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Elz

Dec 6, 2011

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We actually went to Glenn Toyota just to have our Hilander serviced yesterday. The Hilander is still there as it needed quite a bit of work, but last night we drove a new 2010 Lexus into our garage! We had been planning to buy a new car and knew we wanted some type of Toyota product. After we left our Hilander we drove around the lot "just to look" and spotted a beautiful gently used Lexus. Tommy Ray came out to talk to us and within a few hours (with little or no pressure from Tommy) we were thrilled to own a new car! Conditions were not ideal as it was a very rainy day and the sales staff is working out of temporary buildings because of major remodeling. Probably because of that (the temp. buildings) it took a long time to do the paperwork. Everyone was very cheerful despite the adverse working conditions and we had as pleasant a buying experience as one could have under the circumstances. We enjoyed working with Tommy and think we got a very fair deal. We would definitely recommend him and the dealership to anyone shopping for a car.

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drh02

Dec 3, 2011

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Good, fast service. Willing to deal. Answered all of my questions. I feel my new car will be as reliable as the previous car I purchased from Glenn Toyota.

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Loopt2day

Dec 3, 2011

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Mr Edwards discussed prices and things with my husband John over the phone. When my daughter and I arrived it was Mr. Waller who took care of the test drive and after choosing the Carolla he took care of all paper work and the trade in. I had a very great experience and was very pleased with the service I received.

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Connie57

Nov 30, 2011

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This is the third car I have purchased with them. The information that I was provided was very helpful and informative. I was given a very good price. The service agreement, Xzilon paint protection, and the key replacement were explained with no pressure.Friendly to work with. Everything about the workings of the car were reviewed in detail

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keileyc

Nov 28, 2011

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It was the easiest car buying experience in my life. USAA provided me with a no haggle price and Paul Edwards followed through. I went 50 miles to do my business with Paul because my local dealer less then three miles away did not follow up on my visit. It was worth the trip!

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anne.robbins

Nov 25, 2011

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Tommy was very thorough in showing me the new Toyota--from the trunk to the engine. He also pointed out all the new features of the car before we test drove it. That way I could drive the car, ask questions, and concentrate on how the Camry drove rather than trying to figure out features of the car. Although we always think our used cars are worth more than the probably are, Toyota (Tommy and Elvis) gave me more for my car than other offers AND they offered me every deal they could. I thought I got a very fair price for my car and got the new car for a fair price. I would definitely deal with Glenn Toyota and Tommy again.

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bldecker

Nov 23, 2011

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My experience with Glenn Toyota was excellent. Everyone was very friendly. Tommy was knowledgable and friendly. He was also very patient and thorough and took the time to make sure I was comfortable with the car I selected and the process of making the deal. The staff made me feel welcome as a customer and my experience was personalized.

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t_man571

Nov 22, 2011

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This is the third vehicle I have purchased from Glenn Toyota. This is the second purchased from Paul Edwards. Both experiences have been excellent. They make the car buying as quick and painless as possible. I would recommend Glenn Toyota to anyone.

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marybear

Nov 20, 2011

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Chris has been very nice to work with on ordering and purchasing our new Camry, not a pushy overbearing salesman at all, very pleasant and extremely helpful

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tcohorn

Nov 18, 2011

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We were very happy with our recent purchase of our 2012 Toyota 4Runner. We were greeted in a friendly manner the first trip onto the lot with our three young children. Chris took his time to show us the 4Runner that was available and when we asked about upgrading it to a Limited model was able to find one quickly and have it delivered to the Frankfort site. When we went to the lot the second time to purchase the vehicle it was late, but Chris still was very patient and took his time to make sure that he went over as much as he could during that time. He also made sure that we were going to follow up with him within the next week to go over more details of the features. Chris also is taking on the responsibility of dealing with the trade in repairs that we have been trying to have done through another dealership prior to this purchase. This has made it easier and taken much stress away from my car purchasing experience.

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antstoes

Nov 9, 2011

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David was very courteous, patient and knowledgable. All of the people at the dealership that we talked worked with were outstanding. It was a very pleasant experience and NO sales pressure. It did help that after my research, I knew I wanted a pre-owned Avalon and new what pricing to expect.

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Charlotte Puckett

Nov 7, 2011

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Kasi was very helpful and easing to work with taking care of everything from calling my insurance company to retreiving documents from my other car. With this being my first attempt at buying a new car, I really appreciated her patience and guidance throught the whole process. I would recemmend her to anyone else that is considering a new car purchase.

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GLyons

Nov 6, 2011

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I've purchased my last two vehicles at Glenn Toyota Frankfort and both times have had a great, no hassle experience and my time was respected. Both times I traded in a vehicle and was very appreciative of the sales staff being up front and putting everything on paper so it was very clear and easy to understand. I didn't feel as if there were any hidden numbers or fees and left the dealership very comfortable with the transactions and purchase I made. I will return to this dealership for future vehicle purchases.

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paulakay

Nov 3, 2011

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we came in looking at the new camry, chris met us as we started looking, he was very friendly and helpful. we really enjoyed working with him and would highly recommend him. he went above and beyond making sure we know how to work all the electronics on the car. we will do business with him again.

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micro170

Nov 1, 2011

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This is my second time purchasing a vehicle from this dealarship, the service was excellent just like my first purchase. I would recommend this salesperson and dealershop to anyone.

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Bill Graves

Oct 27, 2011

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I had a very pleasant experience buying my 2010 Camry. I would rate Kasi and everyone I came int contact with as being pleasant and knowledgable and easy to work with. Kasi did a good job of following up on my initial email inquiry and I feel I got a good deal . It took me less than 2 hours from first contact to driving off the lot with my 2010 Camry. I will definitely look to Kasi and Glenn Toyota for my next automobile purchase. Bill Graves 859-321-3416 or billatthermaleq.com

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field.tom

Oct 26, 2011

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We just bought our third Toyota from Glenn Toyota. We have been very pleased with the service and staff friendliness. Kasi did an excellent job going through the paperwork with us, and she explained some important details about features we have never had in a car before (e.g.; the Bluetooth).

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tinkylicious

Oct 25, 2011

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Tommy and Paul went out of their way to make me feel at ease with purchasing my car. From start to finish, these salesmen were just over the top! Awesome jobs, guys!!!!!!!!

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IrishGinger

Oct 25, 2011

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Mr. Edwards was very helpful and sincere. He was not at all pushy and never tried to get us to buy something we didn't want, or something more than we wanted. He had been recommended to us and we were very pleased. He and the staff at Glenn Toyota worked hard to find a vehicle that met our desires although it was not initially on their lot. We were also pleased with the finance and service staff. Additionally, Mr. Edward has been helpful after the sale as we have learned the new features of this car. This was one of the easiest and most pleasant car buying experiences we have ever had.

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masticioli

Oct 24, 2011

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We'd never bought a new car before dealing with Glenn, and it was a great experience. They seem to know that they can draw business from Louisville (where we live) and Lexington if they treat people well. We first dealt with Elvis via email, and he always responded quickly. He gave us all the details we asked for, including price with fees/taxes and a PDF of the window sticker. On the day we picked up the car, we dealt with Jerry, who was very personable and patient with us as we handled our two young kids. There were some details of the financing that were unfamiliar to us since we were rookies, but we'll certainly be buying from Glenn again.

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ksroberts

Oct 24, 2011

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I love my new car. Jerry was excellent to work with. He spent time with me looking at various vehicles and worked with me on my trade-in. This was the second time buying from Jerry. Both times, he was wonderful.

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jadams99

Oct 17, 2011

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Glenn Toyota Frankfort has renewed my faith in Dealers, in the past I had a terrible experience with one of the larger dealers in Lexington. My latest experience has been fantastic! Jerry and the staff helped me along the way and really went that extra mile to make sure I got the deal I was looking for. I would highly recommend Glenn Toyota of Frankfort to any one. Thanks Jerry and Keith and the Service department as well for going that extra mile to make sure my truck was detailed prior to driving off the lot!

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Jeannie19642002

Oct 15, 2011

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Paul, was very helpful and answered all the questions that I had. He had a great attitude about selling me the car and was really concerned about what my needs were. All around great guy would recommend him to my friends.

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VanessaD

Oct 13, 2011

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My experience was great - Paul went above and beyond to help me find the right car at the right price and as far as I could just, he was very truthful and asks all my questions and that goes a long way with me.

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camrytown

Oct 9, 2011

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The experience that I had at Glen Toyota was great. Everyone was very polite and knowledgable. The sales person I dealt with was great. Overall I would recommend this dealer to others.

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Carroll W. Bartley

Oct 5, 2011

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Paul Edwards was the sale person for the 2007 Avalon that I purchased from Glenn Toyota. My experience with him has been very good and that is the reason I wanted to deal with him on the new car. Paul is trust worthy and he has gone out of his way to help me. The service has been very good in the past and that is the reason I wanted to get a new car from Glenn Toyota.

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robertsrn

Sep 29, 2011

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I was treated with respect and I noticed immediately their professionalism and efficiency. I also noticed how Sam and Georgie worked together as a team with the customer in mind. My expectations were exceeded!!!!!!!!!!

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lornaj

Sep 29, 2011

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We had not bought a new car in a long time. We were dreading the experience but from the first time we met Robert, we were put at ease. There was no pressure and all our questions were answered. We love our new car and would recommend Robert and Glenn Toyota to anyone.

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bidsbybob

Sep 27, 2011

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We were in the market for a new Toyota (either a Highlander or Avalon) and after several visits to several dealers we ended up making our purcahse at Glenn Toyota. Soon as we set foot on the lot, we were greeted by Chris, who turned out to be everything we could ask for in a salesman. He was very friendly, helpful, extremely knowledgeable on Toyotas and had patience with us as we tried to select the car to purchase. They had a good selection of vehicles to pick from so we could see exactly what we liked. As we were making our selection and negotiating the deal, the owner, Mike, took his time to come in several times to talk with us and see how it was going. Mike too was a pleasure to be around and he made us feel very comfortable. The bottom line is that we were VERY pleased with everything about about this dealership and were very pleased with our deal. When in the market for another car, I would definitely plan to go back to Glenn Toyota and get Chris as our salesman.

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BMYR

Sep 26, 2011

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One of the most pleasant car buying experiences I've ever had. I've bought several Toyotas, Fords, Chevy's and GMC's in the past, and only one other dealer compared in customer service and ease of doing business. Willie Willard and Dave Burnside were great. When it's time to replace my wife's car, Glenn Toyota will be the first dealer I call.

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sbarron

Sep 22, 2011

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We've been to our fair share of auto dealers over the years (some good & some bad), and not one has impressed us as much as Glenn Toyota. Everyone at the dealership was extremely friendly and easy to talk with. Not once did we feel pressured or coerced. David, our sales person and Pete, the GM were completely upfront and honest about what they could or couldn't do for us. In the end, we left completely satisfied and feeling great about the deal we got for our 2008 Jeep Wrangler Sahara. Thank you!

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Krygiel

Sep 20, 2011

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Was a very good experience. Paul was very helpful and did not try to pressure us. We were very pleased with our certified used car purchase and with the trade in value for our other Toyota. We would buy another car from Glen Toyota and from Paul!

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0138439794

Sep 17, 2011

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Beth knows her business and is very thorough and kind---ready and willing to help any way she can. She has a very assuring manner in the way she handles her customers. She manages to get you in and out as quickly as possible. She helps explain the reason for the work that is done. When I have a problem, Doug is always there to help solve my problems with a calmness and smile. He gives me some great advice in the process. With employees like these, how could your experience be anything but the best?! The attitudes which these two have obviously trickle down and around to all who work with them and then radiates out to the customers!! I feel great having these two there to deal with when I take my car in to be serviced. And, I love my car!! So, I want it to be in good hands when the service is being performed!

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fbhtoyo

Sep 16, 2011

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We were greeted before walking in the door. We have known Frances for many years and have always been treated great. Everyone involved in the transaction were pleasant to work with. This makes the third purchase from this dealer.

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dkcluxcof

Sep 15, 2011

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This was our first new car experience as husband and wife and it was a good one. We had recently expanded our family and needed a bigger and safer car and that is what we received at Glenn. It was a great car buying experience, and we hope to buy more cars from this dealship in the future.

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tbowell

Sep 15, 2011

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Rich was a pleasure to deal with and I would highly recommend him and Glenn's to anyone looking to purchase a new or used vehicle! Rich was extremely polite, knowledgeable, and easy going to deal with. This is the first Toyota that I have owned and I give my overall experience at Glenn Toyota five stars! They have definately earned my future business!

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mom2missb

Sep 13, 2011

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When we were looking to replace my husband vehicle I was unemployed so we were on a limited budget and were having a hard time finding anyone to approve us. Jerry found us the perfect vehicle (and we were pretty picky customers, we had to have an SUV with 4 wheel drive and enough room for 2 car seats and a 3rd person in the back), without trying to show us a bunch of vehicles that were out of our price range or not what we were looking for. Jerry got us a great deal and really worked with us on our limited budget. It was great to find a nice honest salesman who would tell us what he knew and if he didn't know the answer said he would find out for us instead of just telling us what we wanted to hear or just make something up! When the time comes to replace my Toyota we will definitely go back and see Jerry!

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Lkratt

Sep 13, 2011

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We had narrowed our search to a new Avalon and I was contacting dealerships for price quotes. My quote from David Burnside at Glenn Toyota was better than Lexington or Louisville could offer. They allowed me to bring the car home overnight so my husband could look it over. David Burnside and staff were friendly and laid back. I never felt pressured or uncomfortable. All in all (except for spending money) it was a pleasant experience!

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bprice05

Sep 9, 2011

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My husband I had been looking all over for a used vehicle that fit our payment. We were so lucky to have Paul Edwards help us! He helped us through the whole process, explaining everything along the way. i would recommend him to anyone !!!!

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allisaru

Sep 9, 2011

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We had a great experience at Glenn Toyota. Our sales people were very kind, helpful, and personable, and you could tell they wanted our business. We had just purchased another vehicle the week before at a different Toyota dealership, and after our experience there, we wish that we could have given Glenn Toyota our business instead of them. Everyone at Glenn was professional and willing to work to get the job done no matter what they needed to do. They didn't try to just take our money and shuffle us off the lot. My negotiating skills aren't the greatest, but we still feel like we got a good deal on our vehicle, and we got exactly the vehicle we wanted. I would recommend this dealership to anyone, any day of the week, and not think twice about it. We are happy we did business with Glenn, and we will definitely use them again in the future. Go Glenn! :)

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ksemones

Sep 8, 2011

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Fast... Friendly... Smooth Transaction! Dealer knew what I was willing to spend... and got price exactly where I needed it. Stood by price quoted 4 days before I came back to Test Drive. No haggling... Very Impressive! Actually my 2nd purchase from Toyota of Frankfort! - Kim Semones -

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Susan213

Sep 7, 2011

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Over the years I have bought my fair share of vehicles however, this time was different. My SUV had been totaled and I needed to find a relacement. My mother had just passed away and I was really in no mood to shop for a car. Nonetheless, I had to do it. I live in Lexington and had been to several dealerships and none could hold a candle to my experience with Willie Willard. I told Willie the cash amount I had to work with and that I wanted better gas mileage than the SUV was getting. I also needed a car that had superior seating due back problems. I relayed all of this to Willie over the phone and he assured me he would find the right car for me. True to his word. he did. Willie's reputation for knowing what he is doing and doing so in a caring way preceded him. So,I chose to leave it in his hands. I needed someone looking out for me because my thoughts were elsewhere and Willie took care of me. I know my sale was not a big one for Willie however, he cared about my situation and I know this is how he represents Glenn Toyota in every sale, no matter the cost of the car. I never once felt pressured. What I did feel was relief. Relief that I did not have to worry about anything. That is very hard to find in any industry these days and I am thankful for his care. I give a 5 to every category because 5 star service is what I received. I think all the associates at Glenn work together as a team and that is very impressive. I would tell anyone that asks me where to get a car or truck to go straight to Willie and Glenn Toyota. You want the best and that is what I can say, with confidence, you will get!

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djhteacher

Sep 7, 2011

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Had a great experience! I would recommend this dealership to everyone that is looking for a car. I have told everyone to go see Paul.

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barbjohn

Sep 6, 2011

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I have been looking at various vehicles for several months. Chris was very patient with me and my family. He watched as we measured space, checked seating arrangements, and seat positions through out the vehicle. Chris answered all our questions and concerns. He provided helpful ideas.

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ppatton

Sep 6, 2011

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I live in Tennessee and was searching the internet for a vehicle for my son. He wanted a 2005 Honda Accord 2Dr. David was very helpful with the vehicle we selected.I was somewhat reluctant to make the purchase without having the car check out, but we did and we even had the car delivered to us by two delightful gentlemen. My son has been extremely satisfied with his car. Thanks David.

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Clyda

Sep 3, 2011

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I would recommend Glenn Toyota to ANYONE!! The moment you walk onto the lot, you are greeted with a friendly smile. The sales staff makes every possible effort to make you feel at home and to make sure that you are completely comfortable with your new vehicle purchase. This time around, my husband and I were greeted by a new face at Glenn. You would never know that Tommy is new to the dealership. He is dedicated and it shows! I will definitely be telling my friends and family to ask for him.

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billkunert

Sep 3, 2011

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Working with David was more like communicating with a friend thqan with a typical high pressure salesman. It was a very enjoyable experience and we left with a new car.

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sburton

Sep 2, 2011

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We had a great experiene with this dealership. The 4 for friendliness is because we were there a couple of days before and no one came out to, at least, say they would get to us when they could. So we left, but decided to return a couple of days later. The second visit was superb. Mr. Willard came out to assist us and was extremely patient in working with my daughter (for whom I was purchasing the car), who could not get over her intense dislike of the color of the car we felt would be perfect for her. Mr. Willard and the sales manager both offered modifications (such as window tinting, a side stripe, etc.) that they would make to the car to make it look more sporty. Mr. Willard and the finance manager were also patient with me in exploring finance options that would hold my monthly payment down. I particularly mentioned their patience because we deliberated and consulted with family members for over three hours and finalized the purchase well beyond the dealership's closing time. Yet we never felt pushed or rushed. We are also pleased with the follow-up and follow-through after the sale. I sensed that Mr. Willard was sincerely concerned with our satisfaction, and also that the dealership honored their commitments.

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ruru

Sep 1, 2011

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Purchased a 2008 Toyota Highlander in July 2011. Willie Willard was our sales person. He was informative and helpful without being pushy. I called him several weeks later to ask for assistance with the smoke smell in the car. He quickly arranged for me to bring the car into the dealership for and ozone treatment. Thank you for good honest service.

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bwilhoite

Aug 31, 2011

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I am a repeat customer with this dealership. I am very pleased with the service I received from Chris Stewart and everyone involved with the purchase of my 2011 Venza.

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alharover

Aug 30, 2011

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I had been to another dealership and they did not seem interested in working with us. They wanted the deal that had been set up by the dealership. No less, so I left and called Glenn Toyota in Frankfort. Chris Stewart was the salesman that worked with me and the deal was made that same day. Chris was a wonderful salesman and went over every detail and explained everything to me.

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localceo

Aug 30, 2011

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I went in to look at advertised sale vehicles. I began looking at a Venza which was not on sale. Chris let me drive it while my car was being serviced. Afterwards, he gave me a price that was comparable to the discounts on the sale vehicles. Then after that, he evn gave me another rebate. I saved so much I was able to buy an extended warranty, as I drive about 30-35000 miles per year.

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W S Larkin

Aug 29, 2011

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This dealership has time and time again provided myself, my family, and my friends with exemplary service in respect to both buying and owning Toyotas. The personable staff always exceeds what the customer may expect whatever the want or need. I would particularly like to thank both my sales consultant, Chris Stewart and the general manager, Eric Clark for making my recent purchase of a new Toyota Tundra a truly satisfying experience. I also know from previous experience that any future service needs I may have will be met with equally great response. I rate Glenn Toyota a full 5 out of 5!

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bmcgill

Aug 27, 2011

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I was looking online for a new truck tried a couple of local dealers (Cincinnati area)NO REPLY at all. I even filled out a Toyota preauthorization credit app and was approved but the dealer I submited it through didnt even contact me.Then I saw Glenn Toyota's website they had a tacoma I was looking for so I filled out there contact info page submitted it and BAM the next morning I had an Email and a text message from Kasi House so I called her we talked about the truck I told her I wanted it she put me in touch with one of there finance guys within 24hrs he had me financed at a rate I could not believe.(low).I work fulltime so I could not get there to get the truck for about a week (about 100 mile drive) they had no problem with that they held the truck for me.Kasi called or texted me every day mostly text because she didnt want to disturb me at work.(Extremely Nice young lady).Well I finaly made it down their on a Saturday the truck was all cleaned up and ready to go the paperwork and everything probably took about a 1/2 hour to complete.They even put a special coating on my truck (Zylon)they said it normaly takes about 2hrs to coat a vehicle but because I had such a long drive back they put 2 guys on it and I think it took less than an hour.Everybody I spoke to while I was waiting was nice and friendly.So if you need a car go see KASI HOUSE and Glenn Toyota.(THANK YOU KASI)

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Sportz15

Aug 25, 2011

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We worked with David Burnside in purchasing our car. He was very knowledgeable and helpful. Our experience with this dealership was awesome! We would definitely do business with David Burnside and this dealership again. Thanks David and Glenn Toyota!

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wmbfan

Aug 25, 2011

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David Burnside was exceptional in providing information regarding the vehicle to his willingness to meet my financing needs. He was friendly, personable, and did everything possible to ensure my buying experience was free of stress and enjoyable. The next time I look into buying a new vehicle I will certainly look for him first. I highly recommend David Burnside to anyone who is interested in purchasing a new Toyota.

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heatbax

Aug 24, 2011

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My husband and I live in VA Beach and were looking for a 4 Runner for months. When we visited other dealerships in our area, we were given the run around and were really frustrated with how we were treated. Then Willy Willard at Glenn Toyota was referred to me by a family member and he was amazing! From the moment I called him to ask if he had a 4 Runner with all the options and colors we wanted available, he was nothing but respectful and honest. He even picked me up from the airport when I flew in a week later. Truly the best customer service I have ever had. I highly recommend him! As well as Glenn Toyota. When I went to pick up the truck, all the employees greeted me like I was a regular. Which is what we are about to become because we are now in the market for a Tachoma and Willy is currently in search of another vehicle for us. We are so happy with our purchase, the service we received, and the professionalism of Willy and Glenn Toyota!!

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gtown0024

Aug 24, 2011

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this is my second purchase from glenn toyota. the kindness of the staff and quality service that i have a always received make me a customer for life. they are always able to find the car that i am looking for and there is never any pressure from them to purchase. it is great to go to a car dealership and know that the staff there is ready to help you find the car that you want and not try to push anything on to you. i recommend this dealership to anybody looking for a new car or used car that is wanting to receive the best customer service and product in the industry.

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Hbg

Aug 23, 2011

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Mr. Edwards is by far the most knowledgeable salesperson on the car lot. Having bought several vehicles from Mr. Edwards and Glenn Toyota, there's no one that I trust with my financial investment. He is personable, honest, and trustworthy. Bypass all the others and go straight to the source- Mr. Edwards. He's top-notch! Definitely worthy of repeat business, especially with him as your sales rep.

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Walter p

Aug 23, 2011

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Shopped for a new car over the internet and found this dealer to be the best price over all the dealers in Louisville. The customer service was prompt and sincere. When I arrived to pick up my car I received excellent service and was not pressured to purchase additional items. Options were explained and that was it. The dealership staff were all pleasant and professional. I live in Louisville and it is a 50 mile drive to Frankfort. Believe me, the money I saved and the service I received was well worth the drive. The dealerships in Louisville didn't seem interested in responding quickly. They responded but took their time. I highly recommend dealing with Glenn Toyotas internet sales person Kasi House. She will listen to you and will respond promptly to your inquiries. I am a retired person and I want the biggest bang for my dollar. When a company treats me right and fairly I don't mind giving them an excellent rating. You will be satisfied when you deal with this company.

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laneae

Aug 23, 2011

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I was looking at cars online when I found Glenns Toyota. My husband and I came to Frankfort to look at a car that was being advertised (a demo). I "liked" the car that we looked at, but I really had my heart set on a "red" toyota camry with leather seats (I have four kids) and a sunroof. Willie said that he would be willing to find us a car that met that description. Truly appreciated Willie's effort and determination to find exactly what I was wanting and not pushing us to purchase the vehicle that was on the lot. Customer satisfaction must be Willie's top priority. I love my red toyota camry with leather seats and a sunroof. My 14 year old daughter has already asked if she can have it when she turns 16. I'm not for sure about that idea at the moment. We may just have to purchase another Toyota Camry in a couple of years.

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fwhittet

Aug 23, 2011

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I purchased a new Tacoma truck on July 12, 2011. My experience was fast and efficient. My transaction was completed in one day, and I am pleased with the truck. The dealership is close to my home and work, and I am comfortable with all the staff members involved in my transaction. fwhittet

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dz3k05

Aug 23, 2011

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I felt very comfortable with everyone there and both Jerry and Pete were very helpful, informative and professional. I will recommend them and Glenn Toyota in the future.

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judihoward

Aug 23, 2011

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We recently purchased a new Toyota Camry here. We had decided to look at Ford Fusion, Hyundia Sonata, Nissen and Toyota Camry. We were upfront on what we were doing with our salesperson, Kasi House. The Hyundia and Nissan had restricted visibility thru the review mirror, and the Ford Fusion is manufactured in Mexico. So we decided on the Toyota Camry that is manufacture here in KY- American made. We know that a Toyota is one of the best quality cars available having owed several in the past. I was pleased with the trade-in price we received- I had established a base price using "Blue Book" pricing. Our sales person. Kasi House, did not put any pressure on us to buy- even when we told her we were going to look at other dealers. She was very knowledgable in the features of the car(s) we were looking at. And, when she did not know some off the wall technical question I was asking instead of blowing me off she went and found the answer. Kasi made our purchase the most pleasant experience in buying a car we have ever had

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rapullen

Aug 23, 2011

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I owned a Lexus and Glenn Toyota serviced it for me as well as performed improvements as needed. They were always helpful and did what needed to be done at a reasonable price. I bought the Lexus from Willie Willard who now sells cars for Glenn Toyota and went to him to purchase my new car because I trusted him to treat me fairly and also help me get the kind of car I wanted. He did just that and I feel that I could contact him if I have a problem with this car. So far, the car has performed very well and I am still getting used to it. I will probably go to this dealership and sales person when I need another vehicle.

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toddlk31680

Aug 20, 2011

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My husband and I were looking to buy a car. The problem was that we knew what kind of car we wanted (Toyota Camry)and the maximum amount of money that we would spend, but we really could not make our mind up about new/used. We were literally looking at 9 and 10 year old models as well as new. Rich Hale was so patient with us as we test drove about everything on the lot. He was very knowledgable and helpful throughout the entire process. The deal was so easy that it made making a decision much easier for us. I think most people would agree that buying a car can sometimes be intimidating and the sales people are often pushy. Our experience at Glenn was just the opposite. We felt very comfortable the entire time we were there, and we felt like Rich and Chris really took care of us. We got a great deal on an older model Camry, and we could not be happier. Financing was also a super easy smooth process. At one point I remember saying, "Is this it?". Sure enough, it was. We were done in no time.

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lmahoney25

Aug 18, 2011

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I had a great experience at Glenn Toyota. They were very helpful and I would recommend them to anyone. I am really enjoying my 2009 Toyota Camery. Thanks!

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Robertmem

Aug 17, 2011

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Great response to my inquiry about a new Avalon and financing options. I experienced very courteous service with all contacts. Chris and Theo were supportive but not pushy. Everyone seemed to have my interests in mind. Pete was excellent in providing answers and options for financing and warranty coverage. All in all--a very pleasant buying experience.

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cbowman

Aug 16, 2011

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To Whom it May Concern,I recently purchased a new 2011 Toyota Camry and have nothing but positive to say about (1) my car, (2) Glenn Toyota for a friendly-laid back atmosphere. The building is nice, it is clean and the people that work there are just like the Toyota brad... quality. With my experience with them, I didn't have anyone feeding me a bunch of garbage and then force you to come inside and sign a few papers super fast so they (the sales rep. or dealer) can make "another sale." Glenn Toyota will treat you with respect and they really care about you and your needs. They won't force you or grill you to pick a car and buy it... they gave me all the time I needed (several days) to figure out what I wanted. (3) the sales representative (Chris Stewart) was great. He was genuinely kind, he got me the information I needed so I could make a decision on what vehicle I wanted to purchase. He was very knowledgeable about the Toyota brand and all the vehicles they carry, and was very helpful in finding me the car that I wanted. He made me and my girlfriend feel comfortable and gave me all the confidence in the world to purchase my new Toyota Camry. Simply put, he made the whole process very easy for me and I highly recommend Glenn Toyota and Chris Stewart.

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Rdenham

Aug 10, 2011

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Mr. Stewart was wonderful to work with. There was not a 4runner on the lot that had everything I wanted nor the color I desired. He worked quickly to find a vehicle that was just what I was looking for. It was great to work with him, it made purchasing a new vehicle easy.

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kyirish42

Jul 28, 2011

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Glenn Toyota has been my dealership for six Toyota purchases over the years, and Paul Edwards is my favorite Salesman. Their high-quality Service Department is one I can always count on. Everything from initial sales interview to the closing paperwork is a quality and most pleasant experience. Their Service Department is always a pleasure to work with, and I feel like Beth and the others are family.God bless them all.

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sgh09082010

Jul 16, 2011

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I had a very good buying experience with purchasing my first car. I bought a 2010 Corolla and felt like I was given an amazing price and service. I didn't feel pressured to buy anything and Skeet was a very helpful salesman. I will always go to Glenn Toyota for my car buying needs!

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ku4a

Jul 16, 2011

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Overall, an excellent dealership. Not necessarily the greatest on price, but in talking to friends I learned that it has an excellent reputation. No surprises, they are up-front about the total cost of the vehicle. The salesman I used was excellent. Very knowledgeable and no pressure.

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krcante

Jul 7, 2011

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Very low pressure sales approach. We researched the car for weeks and knew what we wanted. I made an inquiry to Glenn's website and David sent a very informative email about the vehicle. When we showed up three days later, David was very helpful. He had even called a friend at another dealership to find out more about the vehicle before we got there. This was one of the best experiences we have had in purchasing a vehicle.

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walloyd

Jul 1, 2011

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Chris was very professional and polite. He answered all of our questions and was attentive and responsive without being intrusive. When we requested time alone to discuss various things, he afforded us that time without interruption. We bought the truck we wanted with terms that more than acceptable to our experience. This vehicle purchase was by far the best of our combined car buying experiences. We will definitely recommend the dealership and especially Chris to our friends and family.

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GSmall

Jun 21, 2011

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I purchased a new Toyota 4Runner on 06/17/11 from Glenn Toyota. This is the fifth vehicle we have purchased from them and, assuming the customer service stays at this level, I will continue to always do business there.The staff are very friendly and accomodating.

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mysticstorm23

Jun 15, 2011

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I just bought my second vehicle from Glenn Toyota. I bought a 2009 Camry the first time and I just purchased a 2011 4-Runner. The staff is extremely friendly and helpful and they are not pushy. I would recommend Glenn Toyota of Frankfort to friends and family.

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vicki s

Jun 12, 2011

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Great overall experience. Very Friendly and helpful, worked with our budget anddidn't try to push us in to something we couldn't afford. Stayed after theirnormal hours to finish up the paperwork and taking care of everything. Would recommend Chris and the dealership.

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tbeers

Jun 8, 2011

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Great Customer Service. Explained what it was we were interested in and what price range we wanted to stay at and the Sales Consultant stuck exactly to that specific model we were looking for. Sales Consultant had a great personality, very out going and very interested in seeing what got what we wanted. They worked a deal for us that was to hard to pass up. The service was fantastic and overall we are very pleased with the employee we worked with and the outcome of our visit! Would recommend anyone to Glenn Toyota of Frakfort!

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jeffkyblue22

Jun 8, 2011

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Our overall experience with Glenn toyota was excellent. Everyone we spoke with was very friendly and helpful. Chris Stewart did an excellent job. He constanly stayed in touch with us regarding our vehicle all the way through the buying process and even after we bought the 2011 Corolla. Not many people care about you after you get off the lot. We highly recommend Glenn Toyota to all who are interested in buying a vehicle. You all have earned our business for years to come. Keep up the outstanding work.

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Susan Hill

Jun 6, 2011

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Everyone at the dealership was courteous, professional and knowledgeable, especially my salesman, Chris Stewart. I was very impressed with the level of customer service and I would highly recommend this dealer to anyone!

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Samcan

May 28, 2011

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David Burnside made the car buy a very pleasant experience. Glenn Toyota is a one of the best Dealers I have done business with in my 56 years of buying cars.Everyone we came in contact with was very helpful. If and when I ever but another car it will be at Glenn Toyota.

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John Dunlap

May 5, 2011

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The people are terrific. The work is always expertly done...and on time. The facility is clean and my car is always clean when it's returned to me. I highly recommend this service department to my friends and relatives. Good job, no, make that a GREAT job is always done on my car!

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ksroberts

May 2, 2011

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We bought a new Highlander. Jerry was great. He found the color we wanted within a day. He went all the way to Tennesee to find it. He was easy to work with and accommodating to our requests. We have bought our last four vehicles from Glenn Toyota. Very satisfied.

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shira_aliza

Apr 29, 2011

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I know that when I walk into this dealership I will not get the pressure game. I know that working with Elvis and Kasi I will receive honest forthright communication!! They answered all my questions and available to me.Toyotas are realiable vehicles. And that is why we say yes to Glenn Toyota!!Thanks Kasi and Elvis!!

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AngelaStevens

Apr 28, 2011

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I went to Glenn Toyota for a new 2011 4Runner. Salesman Chris Stewart greeted me as if he was greeting me into his home. All the employees at the dealership were kind and courteous. My salesman even held an umbrella for me so I wouldn't get wet when I returned to pick up the vehicle. He was very knowledgeable about the 4Runner and before I left, he went above and beyond to show me how to operate it. I have never owned a large vehicle such as this before and had no knowledge of how to operate it. He took his time to show me how and I was so very appreciative of that. He wanted me to feel comfortable driving it off the lot. He even gave me a call at the end of the day to see if I had any questions and how I was doing. I cannot say enough about this dealership and salesman Chris Stewart. I purchased my 2007 Camry at Glenn Toyota 5 years ago and now the 2011 4Runner today. I highly recommend Glenn Toyota and will continue to purchase my vehicles only from this dealership.

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pbuch

Apr 28, 2011

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this was my fourth new vehicle i,ve purchased at glenn toyota and it was a pleasure to deal with them.they gave me more than k.b.b. value for my trade in and didnt pressure us in any way, Greg and Bill were a pleasure to deal with as usual.I would recommend them for your next vehicle purchase.

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davidridderikhoff

Apr 28, 2011

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I had a great experience buying my car at Glenn Toyota, Mr. Burnside and everyone I spoke with were straight forward, honest and to the point. I told them what they wanted and they came through on everything I asked for. I recommend this dealership to anyone and everyone looking for a new or used vehicle. I will be back in the future for my next vehicle purchase.

CW

connie wise

Apr 27, 2011

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I got the car that i wanted everyone was friendly i got a good price for toyota camry 2011 we recentaly bought a 2008 toyota truck the only thing i didnt get was a miltary discount i thought ronald should of got discount because he served almost 40 years plus overseas for one year

DH

David Hardesty

Apr 26, 2011

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Wasn't pleased with how my trade in was handled. It was assumed that I would just except the book value of my trade in without asking. I also wrote a check to pay for the vehicle I bought but Glenn Toyota contacted my credit union. They then contacted me to ask if I had been to the credit union. The check I wrote them wasn't even from my credit union but had already cleared my bank when they called. They did not have any right to contact my credit union.

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bperkins21

Apr 26, 2011

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I went to Glenn Toyota this weekend to find a new Camry SE and trade in my 2003 4Runner. Upon arrival, Chris greeted me and asked if he could be of assistance. I informed him of what kind of car I was looking for and he promptly brought a car around for me to look at. He ended up bringing me three different Camry's to see and told me what their differences and similarties. Once I decided on which one I wanted, Chris worked diligently with the Sales Manager, Elvis, to get me the best deal on the Camry and best trade in value for my 4Runner they could find. Once we agreed on the trade, Chris walked me through all the safety features and Toyota Care program. Chris was very thorough in explaining everything and answered all my questions. Glenn Toyota will be the only place I will buy cars from in the future and I will definitely recommend Glenn Toyota to anyone looking for a new Toyota.

DJ

Doris Jones

Apr 26, 2011

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I am writing this review to recommend the Glenn Toyota dealership to anyone that wants to purchase a vehicle. The staff were very friendly, professional and answer all of my questions. The atmosphere at the dealership was very friendly and everyone that I met was extremely helpful. Eric Clark and David Burnside were great to work with and they help me finalize the purchase of my 2011 Toyota Four Runner. My experience in buying my new vehicle was great. Thank you both for being so helpful.

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rgandrew2

Apr 26, 2011

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Even though he is "the new guy", salesman, Larry Gentry provided all the answers we needed to purchase a 2011 Scion xD. This dealership provided our most pleasant car-buying experience to date. We were treated the way customers should be treated and felt the dealership valued a relationship rather than just a quick sale. We especially appreciated accessing their inventory in advance, through their website. We advise anyone considering purchasing a vehicle to do their homework with Consumer Reports and complete the process at Glen Toyota in Frankfort. Sincerely,Robert & Victoria AndrewGeorgetown, KY

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wilmataulbee

Apr 23, 2011

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Chris was very knowing about the truck. He explained everything about it and was very helpful with getting our financing. Went above and beyond the usual salesman. I would recommend Chris Stewart to anyone who was looking for a new vehicle and also the Tacoma.

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ben2002

Apr 22, 2011

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Glenn toyota gave me the best car shopping experiance I have ever had. Mr. Steve Cook was a friendly and helpful employee. He made the shopping process a treat and not a painful process that is all to often the case. The whole experiance has left me happy and I am sure that I will have a great and long term relationship with the dealership.

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hhulick

Apr 21, 2011

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This is the fourth car we've purchased from Glenn Toyota. We gave Glenn Toyota a "Great" rating because our transaction went perfectly. Paul Edwards was very informative in all the features of the car and answered all the questions I had. The customer service provided by Paul, Eric Clark, and Pete MacDonald were exception! I would not go anywhere else! Pete made sure he got the best deal he could for us as far as financing and gave great tips as to how to better my credit in the future. The staff at Glenn Toyota went above and beyond to be friendly and make us comfortable. The overall experience was painless. Thank you Glenn Toyota!

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dbowman

Apr 21, 2011

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We were never pressured by our salesman (Chris Stewart). We have been to several dealerships and feel like we can't shop by ourselves without being pressured by sales people. We enjoyed the atmosphere at Glenn Toyota. Our salesman was very informative and we enjoyed talking with him. He made us feel comfortable being there and didn't push to make a sale. Very outgoing personality. We will definitely recommend our family and friends to buy from Glenn Toyota, and if we decide to trade sometime in the near future again, we will definitely be back to Glenn Toyota. We enjoyed the entire experience at the dealership. Chris Stewart is a very good salesman. Our daughter went to Lexington a month ago to purchase a vehicle, but ended up coming to Glenn Toyota in Frankfort to buy because the dealership in Lexington wasn't willing to make a sale, very rude. She is very pleased with her purchase and low and behold the same salesman that we bought from also sold our daughter hers. He's good!!

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pesikb

Apr 19, 2011

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Excellent expierience with this dealership. Paul was outstanding and a very smooth purchasing process. One of the first dealers that I felt really good about after leaving with my purchase. I have to say that I will be back for my next vehicle need.

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Peirrie Davis

Apr 19, 2011

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I drove over 100 miles round trip to buy a Toyota Highlander from Glenn Toyota because of their very friendly and helpful employees. I asked for Elvis because my son highly recommended him. Elvis is very polite, friendly and because he is very knowledgeable about Toyotas, he is every helpful in choosing the right one.I've only had two interactions with their service department. The first was to put on some paint protection and the second was for routine maintenance. They are very courteous and got the work promptly.Just in case you were wondering, Scott "Elvis" Davis and I are not related.

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dannyhulker

Apr 18, 2011

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I had a good experience with my recent purchase of a Corolla. My salesman Kris Stewart was polite and courteous to me and my wife. I just wanted a straight forward and no nonsense approach in my purchase. I think Kris understood this and that is what I received. I was informed of all the possible options I had to choose from and did no feel any pressure to purchase anything I did not want. This is my second new car purchase from Glenn and I have been very satisfied with the service I have received to this point. I would highly recommend Glenn Toyota to anyone needing to purchase a vehicle. Yours Truly Danny Hulker

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ronpen

Apr 18, 2011

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We knew just what we wanted and were able to get the make with the options that we desired. The internet process of communication first made this much easier. This is the fourth time we have bought a car from this dealer and each experience has been uniform in quality, efficiency, friendliness. We are happy with the new Highlander as well.

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Fred Adams

Apr 18, 2011

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We went to Glenn Toyota to buy a new car. Danny showed us the car we were interested in and we took a test drive, at which time he explanied all the controls. He went over the pricing and we easily came to an agreement. After a short time in the finance office we drove our new car home. Danny even went home with us to pickup one of our 2 tradeins.

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tdavisam

Apr 17, 2011

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I live in Ohio, but found car I wanted in KY. Its was a wonderful experience with beautiful drive to Frankfort, KY as well as with all people in this dealership. Everybody was just great! I was treated with respect and understanding my needs. I would reccomend this dealer to everybody. I told my friends about wonderful KY people!!!

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KingJamess

Apr 16, 2011

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Chris Stewart was friendly informative and honesty. Gave me a competitive price on my trade in. Showed me all vehicles in my price range and explain all add-ons and options on all vehicles. Showed and gave me all TMMK discounts that were available to me. Chris went over all features on the vehicle he showed me and told me to call him if I had any questions about them. He also showed me the service area and gave me the names of all persons in service department. I was very impressed with their dealership and would recommend them to family and friends. Will definetly be back for future purchases.

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bcodispoti

Apr 15, 2011

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I had put off purchasing a new (pre-owned) vehicle for several years, partially because of the cost but also because I did not want to deal with car salesmen and their pushy tactics. I talked to Greg Woods on the phone about a vehicle that they had on the lot and when I went in, expressed my concerns. He was very helpful in answering questions, was not pushy when it came down to us making a decision and we walked out with a great price on a new van that is in great condition, and has served us well. If only all car salesmen were as easy to work with as he was.

JB

j benson

Apr 13, 2011

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I was very happy with the salesman Willie Willard. I had found a car in Tennessee and wanted to trade in my son's Toyota to Glenn's Toyota. Willie worked with the dealer in Tn.to get the car at my price as well as bring it up to Ky. Even though I was only interested in a Chrysler Sebring convertible, he handled everything for me as if I was buying a Toyota off his lot. I am very grateful for his help and would recommend Willie and the dealership to anyone looking for someone on their side in buying a used/new car.

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James Hall

Apr 13, 2011

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My experience with Chris and Elvis at Glen Toyota has been excellent. I feel that Both Chris and Elvis value their customers business and work with them to provide a truly hassle free experience. Everyone that I have met at Glenn Toyota have been very friendly and professional. Great Job Everyone. Thanks Chris and Elvis. I will be telling everyone to go to Glenn Toyota. Also I work at TMMK where we make the Camry, Avalon and Venza and I am delighted to know that Chris, Elvis and all the rest of the employees at Glenn Toyota are taking care of our customers of which My wife and myself can now be included. Thanks again.

EH

Elaine Hill

Apr 13, 2011

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We have been dealing with Glenn Toyota for about 10yrs and have always had wonderful service. This past visit Danny Nezat went out of his way to make us happy with our trade in and purchase. We highly reccomend Glenn Toyota, and we will go back in the future!! Elaine and Mark Hill

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wally-51

Apr 12, 2011

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I have rave reviews for Glenn Toyota Willie Willard was very helpful, through the intire process and explained everything that was going to be done and in what order , Steve McDonald sales manager was also very cordial, taking time to be helpful,and showing concern, which I thought both of these gentlemen were exemplary through out the sales process and also the finance manager explained in complete detail every part of that process,and the title clerk Vickie Brummet was very helpful to complete the deal to forward all the paperwork for title transfer and sales tax information and inspection prcess as this was an out of state purchse, Glenn Toyota is very fortunate to have employee / sales partners of this caliber. Thanks to all of you

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Princessbernie

Apr 10, 2011

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Always a good experience. That's why we keep coming back. Worst part is being forced to write 250 characters in this space.Chris is great. The balloons are pretty but they aren't the reason in bought my car.Here are a few words to get me to 250 characters.

HM

happy mike

Apr 9, 2011

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Got a great deal on a new Corolla at Glenn. If you go, ask for Steven Lee Cook. Was no hassle, he made suggestions on models based on by budget, and spent the time with me on test drives of several models, all of which met my needs. This is the second new vehicle I've bought from Steven Lee at Glenn, and when the time comes for a third, Glenn and Steve Lee get my first look. It was a positive experience all around.

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mwilloughby34

Apr 8, 2011

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This dealership was great. They where very easy to work with and very professional. From the time I walked in the door the treated me with respect and made sure I had everything I needed and all my questions where answered. This would be the first place I would send a friend or family member.

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benandamber

Apr 6, 2011

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David was very helpful and understanding about our situation and finances. He worked with us for over as week trying to help us get a car. He was very patient with us and made this whole situation bearable especially since we were in such a predicament and had no options. The entire staff was also very helpful and were a pleasure to work with when finalizing buying the car.

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gtownjgirl

Apr 2, 2011

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I had a wonderful experience at Glenn Toyota in Frankfort. They worked with me on the price and answered all of my questions. The salespeople were very polite and helpful. I will definitely consider using them again. Super job! Thanks. I love my new car!

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feldmans2011

Mar 31, 2011

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We have been looking at used vans for a while, decided to visit Glenn Toyota to look at new Siennas - really impressed with everyone we encountered, super friendly, willing to make a deal - we were very happy with end result - Great job by Chris Stewart!

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krtyler

Mar 23, 2011

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Last week, we purchased a red 2011 Toyota Sienna Limited (aka. a Swagger Wagon). This is our third Toyota and second time purchasing from this dealership. We had a GREAT experience at Glenn Toyota both times!! Both Paul and Pete, went above and well beyond the call of duty!! Both were very patient with us, and answered all of our many questions, Without question, and without hesitation, we will most definitely purchase from Glenn Toyota again. Once a Toyota fan, ALWAYS a Toyota fan!!!!

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MLSpires

Mar 23, 2011

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This dealership is great.....So was my salesman Chris Stewert!!!! He was very helpful in my car search and went out of his way to find me the car that I wanted. I would recommend him/them to all my friends and family. So if you want a great car at a great price give him a call you will not regreat it..

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Ebaldwin37

Mar 14, 2011

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I would recommend not only this dealership, but my dealer personally. Chris Stewart was great assistance into helping me pick out my 2011 camry as well as helping me chose between my options of buying or leasing. Chris Stewart is reliable, dependable and the only sales man I will use.

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Wes_2011Tundra

Mar 11, 2011

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I had a great experience at Glenn Toyota of Frankfort, Ky. From the very start when I entered the door at Glenn Toyota I was greeted by two or three friendly staff. The staff stayed in contact with me throught cell phone and e-mail to let me know updates on what I was looking for in a truck. I wanted a truck that they did not have but they worked with other dealerships to get the vehicle I wanted and ever step of the way they informed me as to what was going on. Once my truck came in they came to my house and picked me up and I drove the vehicle back to the dealership to finalize the purchase. My Xzilon experience, I purchased the Xzilon paint protector when I bought my truck 2 days later I had the dealership put it on my vehicle the very next day I went to work and when I got ready to leave from work I found some bird feces on my front bumper. Once I got home a took a wet rag and wipped it off, but I noticed that it made a place in my paint. So the next day I went up to Glenn Toyota and Mr. Chris Stewart greeted me and asked how my truck was doing I told him about the feces and he immediately had me pull around to the service department where they buffed out the stain and the re-Xziloned my front bumper. Then the General Manager Eric Clark came to talk to me about what all the service department did to take care of the problem and he wanted me to inspect the truck to make sure that I was satisfied. The truck looked like nothing had happened. Great job!!If you are looking for a Toyota Tundra I recommend Glenn Toyota!!!!!

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jpmose01

Jan 10, 2011

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Pros: They are very respectfully while purchasing a vehicle from them.CONS: They will lie to you about maintenance performed on the vehicle and refuse to fix it. I bought a vehicle from them and was told the oil had just been changed, 100 miles later my change oil indicator light came on. I called the dealership to complain about it and got in a YELLING matchup with the manager. This dealership is nice to you until you sign the paperwork and then treats the customer like crap. They also tried to place taxes on my paperwork after I told them I was tax exempt. While going over the sales contract, Danny tried to pass over the sales tax portion extremely fast in hopes that I wouldn't notice the dealership added an extra $750 to my total. What started off as a great shopping experience has turned int a nightmare because the dealer lied and tried to maximize their profits instead of treating the customer right.GO SOMEPLACE ELSE!!!!

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msfrazer1

Nov 20, 2010

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A mouse chewed through a few wires in the engine compartment of my 2005 Toyota Prius Doug could have told me anything and I would had to believe him but he was completely up-front, replaced only what needed to be replaced and got me back on the road!

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flaminginferno

Aug 19, 2010

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This Service Department is great!!!They treat you like you are part of a family.They are always concered about my time,my repair needs based on saftey first.Very freindly staff ans my car was fixed right !!!I always talk to service man Doug doris,He is very Knowlegeable and always willing to go that extra mile for me.

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Audrey Fint

Jul 27, 2010

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This is the second car that I have bought here. Both times dealing with the salesmen were very pleasant experiences. Bill and Dwight were both very knowledgeable & helpful in answering questions. They were very willing to sell me a car that I wanted instead of just trying to make a sale. I researched other cars and other dealersips and found that Glenn Toyota offered not only the best selection but the best prices. I have always had really good service on my previous car and anticipate the same with this one. Everyone I have dealt with has always been very friendly and gone out of their way to make sure I was satisfied with the work performed on my car. I will recommend this dealership and these individuals to others. Thanks to everyone!

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Tmmkydavid

Jul 27, 2010

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6th car I've bought from them. Always a good experience. Great price, great financing and an excellent service department. I build the campy in Georgetown, Ky and everyone I work buys from Glenn. It's so different in a good way from dealing with the big stores in Louisville, Nicholasville and Lexington.

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Gtownkyman

Jul 21, 2010

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Best experience I've ever had buying a car. While I was buying my car a guy actually came in from Florida to buy a truck because their price was so good. He actually told me that it was the first time he ever bought a vehicle over the Internet and the price really was the price. I'll only do business at Glenn Toyota.

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MRiggs

Jul 17, 2010

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Today I just bought a used Highlander from Glenn Toyota. The reason I am writing this review is this was by far the most pleasant quickest car buying experience I have ever had. A good friend of mine recommended I go to Glenn Toyota because of how well he is always treated there, along with the great deals offered. I thought yeah right, thinking all dealerships are the same. So I called and spoke to Elvis(salesman) I told him what I was looking for, how much I could spend, how much I could pay down by phone on Friday night. On Saturday afternoon (today) I stopped in saw the choices(all what I asked for, nothng more) Picked the vehicle I wanted, signed the paperwork and drove my new car home. How simply is that! I definitleywould recomend buying your vehicles at Glenn's

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dstkp417

Aug 29, 2008

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After having dealt with the guys on Nicholasville Road and NOT exactly liking the treatment I went through there, made me a bit unsure if I wanted to "jump back into the fire", but I thought what the heck, one more try. I was amazed that this dealer understood that since I had NEVER owned a Toyota, if this experience went "South", I might never again consider this maufacturer. I am more than glad I tried once more and the vehicle made me glad I persisted in trading for a Camry, now I do understand why so many have made the change to Toyota from GM, Ford and Chrysler.

What’s more, Frankfort Toyota Scion of Frankfort has been on the market for a very long time and remains the preferred dealership for buyers looking for used cars and trucks for sale. From low mileage used cars to cheapest used cars, there is something for you from Frankfort Toyota Scion. Check out the listings today to find the right car for yourself. Frankfort Toyota Scion is definitely the best place to buy used cars online.