Used Cars for Sale at Todd Wenzel Buick in Grand Rapids, MI
233 miles away from you!
Todd Wenzel Buick of Grand Rapids offers you the opportunity to find used cars by Todd Wenzel Buick. Todd Wenzel Buick is a trusted dealership serving clients throughout Grand Rapids, in search of certified used cars. Also, Todd Wenzel Buick is a very reliable dealer recognized to offer you a huge selection of affordable, reliable used cars. You can filter the listings by used cars for sale by Todd Wenzel Buick to get the affordable car that is right for you.
Location: 2727 28th St SE, Grand Rapids, MI 49512
Phone: (616) 949-7700
Working time: 09:00 - 16:00 Open now
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Todd Wenzel Buick
Authorized EpicVIN dealer
49512, Grand Rapids MI
Check DetailsTodd Wenzel Buick
Authorized EpicVIN dealer
49512, Grand Rapids MI
Check DetailsTodd Wenzel Buick
Authorized EpicVIN dealer
49512, Grand Rapids MI
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Sign upTodd Wenzel Buick
Authorized EpicVIN dealer
49512, Grand Rapids MI
Check DetailsTodd Wenzel Buick
Authorized EpicVIN dealer
49512, Grand Rapids MI
Check DetailsTodd Wenzel Buick
Authorized EpicVIN dealer
49512, Grand Rapids MI
Check DetailsTodd Wenzel Buick
Authorized EpicVIN dealer
49512, Grand Rapids MI
Check DetailsTodd Wenzel Buick
Authorized EpicVIN dealer
49512, Grand Rapids MI
Check DetailsTodd Wenzel Buick
Authorized EpicVIN dealer
49512, Grand Rapids MI
Check DetailsSave a search, and we'll alert you when there are new listings that match exactly what you're looking for.
Todd Wenzel Buick
Authorized EpicVIN dealer
49512, Grand Rapids MI
Check DetailsTodd Wenzel Buick
Authorized EpicVIN dealer
49512, Grand Rapids MI
Check DetailsTodd Wenzel Buick
Authorized EpicVIN dealer
49512, Grand Rapids MI
Check DetailsTodd Wenzel Buick
Authorized EpicVIN dealer
49512, Grand Rapids MI
Check DetailsTodd Wenzel Buick
Authorized EpicVIN dealer
49512, Grand Rapids MI
Check DetailsTodd Wenzel Buick
Authorized EpicVIN dealer
49512, Grand Rapids MI
Check DetailsTodd Wenzel Buick
Authorized EpicVIN dealer
49512, Grand Rapids MI
Check DetailsTodd Wenzel Buick
Authorized EpicVIN dealer
49512, Grand Rapids MI
Check DetailsTodd Wenzel Buick
Authorized EpicVIN dealer
49512, Grand Rapids MI
Check DetailsTodd Wenzel Buick
Authorized EpicVIN dealer
49512, Grand Rapids MI
Check DetailsTodd Wenzel Buick
Authorized EpicVIN dealer
49512, Grand Rapids MI
Check DetailsTodd Wenzel Buick
Authorized EpicVIN dealer
49512, Grand Rapids MI
Check DetailsTodd Wenzel Buick
Authorized EpicVIN dealer
49512, Grand Rapids MI
Check DetailsTodd Wenzel Buick
Authorized EpicVIN dealer
49512, Grand Rapids MI
Check DetailsTodd Wenzel Buick
Authorized EpicVIN dealer
49512, Grand Rapids MI
Check DetailsWhat’s more, Todd Wenzel Buick of Grand Rapids has been on the market for a very long time and remains the preferred dealership for buyers looking for used cars and trucks for sale. From low mileage used cars to cheapest used cars, there is something for you from Todd Wenzel Buick. Check out the listings today to find the right car for yourself. Todd Wenzel Buick is definitely the best place to buy used cars online.
Brent Bean
Aug 6, 2020
Jamie Walters is an honest person and that is vital for a salesperson (in my opinion). I'm happy he was able to help us with our purchase on the 2019 Buick Enclave. The BEST car purchase process I've ever been thru. Dealership was great overall to us and very friendly. Rosa in financing was great also. Could not ask for more when buying a car. I would not hesitate to purchase another vehicle from this dealership. Thank you everyone who helped make this happen.
Aaron Schmude
Sep 10, 2020
Thanks to Dan he helped me out!
Shannon Gardner
Sep 23, 2020
Todd Wenzel Buick has always treated me in a professional manner. They have taken great care and detail in servicing my cars. They do not pressure you to make you get things fixed that are not necessary. Very courteous customer service and easy to schedule an appointment. I will continue to bring my cars there. I highly recommend them.
Elizabeth Johnson
Aug 21, 2020
It was such an easy and quick process. Kevin was very helpful and walked with through everything that I needed to do. He was very knowledgeable about the vehicle as well. They worked well with me on a price that worked well for me. It was the easiest and best experience I have ever had at a car dealership. I didn't feel pressured to get something I didn't want which was great. I would definitely recommend Todd Wenzel Buick GMC to everyone.
Morgan Goossen
Sep 24, 2020
Mel was my sale representative, he dealt with a lot and kept his cool. I had a few issues in the process if obtaining a car I liked and he handled it like a trooper. Thank Mel for not giving up on me. You're great. Also thanks Jesse (manager) for dealing with me as well. Love the car. Patient, professional, organized, prompt with replies, and problem solvers.
Ruby
Nov 18, 2016
Worst experience I've ever received in there service department the service consultant Jeremiah was very rude and not helpful. I will not be going back again.
cindy n
Nov 17, 2016
test drove a truck on saturday, was very pleasedthen when i picked it up on monday didn't notice that the radio was no longer working. took it back in on wednesday and was told well you bought it "as is" really really so you really think i'd pay that kinda money for a truck with no working radio. sooooo uterley dissapointed. definitely would never recommend theese ppl to anyone.
DebbiH
Jun 16, 2016
I worked with Tim in the Service Department and did not have a good experience all three times. In fact, I truly wish I did not have to bring in any vehicles for service at Todd Wenzel, but our vehicles are Chevy and under warranty. Tim does not have any personality and is not friendly in the least. He provides very little information while writing up a potential service agreement. If you have questions, you've got to ask. All three times I have had my vehicles in, Wenzel has had them for three, two and four days after being told EVERY time the car would be done that day. All three times I had to wait at least 18 hours before being called about the vehicle in service. I ALWAYS have to call after a couple days just to see what is going on! Just recently, I had my son's car brought in for service under warranty. We asked for a loaner when we came in and were rudely told that request had to be made upon scheduling the appointment. I am not sure how we were supposed to ever know this, especially due to the fact that the first vehicle I ever took in under warranty they had for three days and provided a loaner when I came in the second day after being told nothing about the status of my vehicle and assuming they must surely be done with it! They had my son's car for two full days without contact until my son called at the end of the first day to see how it was coming. He was treated condescendingly and told the car wasn't going to be ready until the next day some time, Of course, we had to call several times the next day. When my son came in to pick up the car, he was told in a demeaning manner by Tim that not only was one tail light out, but two bulbs had to be changed. My son didn't know whether to apologize or what! Right now I am going on the fourth day of waiting for my vehicle to be repaired under warranty. Sure enough, I waited two days until I received a phone call informing me of the status of the car. If I didn't live so close to this dealership, I would happily go elsewhere!
Shane
Jun 25, 2015
Great service and friendly people would recommend this dealer to anyone I know. When I got turned down by everyone else they were there to give me the chance and get me into a brand new reliable car
scalvert
May 16, 2015
They listened, had a welcoming spirit and was very experienced.
jgal1980
May 1, 2015
Always very friendly and accommodating and willing to answer all of your questions. They are completely honest and I can leave knowing I received the best service for a great price. They always go above and beyond other dealerships as far as quality and customer service (running my vehicle through the car wash after an oil change!!) It's the little things that count. I will ALWAYS go to Todd Wenzel. Thank you!
GRPete
Aug 8, 2014
We are very pleased with the excellent help from Rob and others in the process of buying our new vehicle!
Andrea
Jun 18, 2014
Tyler Barrix was very helpful and friendly. We enjoyed working with him.We were a little disappointed by the length of time it took for things. We had requested that the paperwork be drawn up before I came in so I could just sign everything because I had my 7 month old daughter with me. I ended up being there for an hour mostly just waiting for the paperwork to be printed.Also, we were told we'd have a full tank of gas but we only received a half of tank of gas.
Jason
Jun 12, 2014
We worked with Rob Parker who did a fantastic job answering all of our questions and getting us setup with a vehicle. We had met him when we were driving around to different dealerships car shopping and not being associated with any dealership in GR we returned because of the initial interaction with Rob.
Robert
Jun 12, 2014
Your saleperson went aboveboard to help me get into my car I would recommend Todd wenzel dealership to. anyone looking to buy a car. Y j
Russell
Jun 9, 2014
Everybody was really good and friendly. My wife and I purchase d Yukon Denali also and we have struggled get our vehicles was after service and this was the case again. Something about the car wash was broke. Being able to get my vehicle washed after service was a factor in deciding to purchase with Todd Wenzel again and it was dicappointing to not get my vehicle was on the first oil change.
Lewis
Jun 8, 2014
As always the service was quick and done right. Thanks forthe great service. I travel 38 miles to get my Buick serviced but it is normally worth it.
Daniel
Jun 3, 2014
We found buying this car to be a very pleasant experience. Everything went very smoothly and everything taken care of as we were told it would be. Eddie Fisher and all personnel were very efficient and helpful. Nick did a great job of introducing us to the car and all of its functions. Would definitely return to Todd Wenzel for another vehicle. Thank you very much. Dan and Martha Brown
Beth
Jun 2, 2014
Everyone is so helpful and nice every time I come in there. They are all doing a fantastic job. Thank you so much for your great work.
Penny
Jun 2, 2014
This dealership is the best, we live 50 miles a way,but they have the best customer service, people workmanship. I would tell everyone to go to Todd Wenzel Buick GMC no matter the miles. Best around.
Darcy
Jun 2, 2014
It was very pleasant. They were not high pressure salesman. Stan is good at what he does. Answered all/any questions. Jesse in the finance department is also good at what be does. There was one other person that did our credit history with us that I don't recall his name that was also pleasant to deal with. Overall this was one of the better car dealerships that I have ever dealt with and I am glad we stopped in. Very friendly, not pushy and an overall excellent dealership. I know that your dealership will be highly recommended by us. Thank you!
Jack
May 30, 2014
Quite frankly, I went shopping for a new truck with a skeptical attitude of what to expect from salesmen.These guys went above my expectations. Pete and Jacob were very professional...and a pleasure to deal with.Pete...He has great incite and it is obvious he knows how to deal with people. This guy will treat you right. Thanks Pete! Jacob...very knowledgeable and paid attention to all my concerns. He actually "listens". A sign of a good salesman I felt no pressure and had a very nice experience with him. I would recommend him to all! All in all, a very nice atmosphere... cookies,coffee and the likes. The finance manager was also very informative, (Nice guy). I will look forward to Todd Wenzel Buick GMC the next time I purchase a vehicle.
Amy
May 27, 2014
I think the service center fixed the recall quite well. I think there is one person in your customer care center who needs a lot of help. She was horrible. I do not know her name but I know for a fact it was not Grace. I got Grace the second time and she was fantastic. It was not Evelyn because she was also fantastic. It was a female who should really get more customer care skills before answering a phone. Todd Wenzel is still a favorite as far as sales and service.
Royce
May 24, 2014
i started with tyler (used) he got jacob(new) both were very professional and very courtious answered all my questions ,aaron was the same.overall purchaseing the terrain was a very pleasant experiance. it was like a family experiance.thank you very much. royce
Sue
May 23, 2014
Great service advisers - Steve Olsen and David (Martin maybe).Never leave you hanging and forthright about what you can do and when. Courteous and respectful. Treat me like their mother.
Sharon
May 22, 2014
Everyone was courteous, professional and efficient. The entire experience was pleasant and it was the easiest vehicle purchase I have made. Well done!
Matthew
May 21, 2014
I had my transmission filter changed. The price was good and I had high expectations. Service was done in under an hour. Very nice service people and mechanic.
Darryl
May 21, 2014
I just want to say thank you to Pete Ferris and Darryl Barkel for all of their help in getting this deal worked out for me! I LOVE my new Yukon!!
Jane
May 19, 2014
I have never met a business like Todd Wenzel. They honestly care about the customer. I love that you guys will bend over backwards to give us what we want. There is absolutely no other dealership in town that I would ever give my business to.
Yvonne
May 18, 2014
The dealership is great. I think they should report my tire damage to Continental Tires and let them know I had problems with their tire and GM too.
Michael
May 15, 2014
Repairs were done well and on time- they even found items that need fixing I didn't even know about , but took care of them- great people to deal with
Laura
May 13, 2014
I went in knowing what I wanted and walked out a couple hours later with a car! Things were really easy and Joe Zeipen did a great job executing everything in a timely manner. Very happy with my purchase, and delighted with my decision to go to Todd Wenzel!
Lester
May 13, 2014
The service we received was excellent. Shuttle service to work while our vehicle was being serviced was prompt, professional, and friendly.
Louise
May 9, 2014
I had been looking for cars for awhile and really appreciated the prompt and efficient way Tyler Barrix responded to my numerous questions via e-mail. Even before arriving at the dealership I was aware of what was in stock, my options, and pricing options. I had been making inquiries at other dealerships and their response time was sub-par. Perhaps this is due to the fact that other salespersons feel that one must be "present" in order to be serious about making a vehicle purchase.I was not treated this way by Tyler - his response time was great and he answered numerous e-mails before he had the opportunity to meet me face-to-face. Due to the fact one can do so much shopping via the internet I was most appreciative of the attentiveness I received BEFORE arriving at the dealership. His knowledge and helpfulness after we arrived was exceptional as well.The Platinum Program is a great perk too. It makes the dealership standout from the rest. Knowing that a loaner vehicle and/or a ride is there when we need it means a lot.The dealership has a friendly atmosphere and employees actually seem happy to be there! Nice to see.
Sandra
May 9, 2014
Our service was fast and efficient. We were also served coffee and rolls while we waited in their excellent waiting room..
Pamela
May 9, 2014
As always it was a great experience at Todd Wenzel Buick GMC. I was there for a recall appointment and was treated extremely well!!! Everyone in the service department is awesome!
Lynn
May 9, 2014
I was very impressed with my experience at Todd Wenzel. You were organized, efficient, friendly, and also offered a vast inventory to choose from. All in all, it was a great experience, and I am truly enjoying my new car!
John
May 8, 2014
I went to the dealership for a tail light fixture and was advised of a recall issue before I received the mailing and both concerns were corrected flawlessly. I strongly endorse Tod Wenzel service and sales. - Dr John Monticello
Richard
May 8, 2014
The dealer personnel are terrific. From Kenny in sales to Steve and Gerry in Service they take care of any vehicle problems whether buying new or servicing the already owned vehicle.
Judith
May 6, 2014
As usual the Platinum Office took very good care of me and my Acadia. Even tho the wash and dry took 2 tries, it was done to my satisfaction with no grumble from anyone. Thanks Carl and ?(sorry didn't get the name of the other gentleman.) I always enjoy working with your office and know I will be sent away happy.
Amy
May 5, 2014
I had a flat tire. I wasn't sure where to call for help. I called the dealership and was given the number to reach GMC roadside help. Once I was in touch someone was here about 15 minutes later, put on my spare and had me ready to go. I went to the website and scheduled an appointment for the next day. My husband brought my truck in for the appointment time and he was in and out in about an hour. Tire was repair for $18.
Jeff Elkins
Apr 30, 2014
SHADY DEALER BEWARE!!!!!!! WOULD NOT RECOMMEND!!!Purchased a vehicle from these guys and was recommended i have a cosigner for a better interest rate, so i came back with my grandparents and after we all filled out the paperwork and signed it we where good to go. Later found out the vehicle was not even in my name!!! I cannot transfer the title to my new home state, I cannot insure it in my new state, and i cannot insure it in michigan because the vehicle stays with me in my new state!!!! called and talked to a manager who said the director would call me back the next day. 3 days later still no call back so i called again. spoke to the director and told me its my problem and they wont do anything about it!!! SHADY SHADY SHADY! BEWARE!! ALSO this whole time i have not been receiving any benefit to my credit for making large on time payments!! CONSUMER BEWARE!!
John
Apr 28, 2014
It was a pleasure. We scheduled job- they gave me loaner car. Had repair completed and done correctly. My car was washed and had Platnium detail. They did excellent job
Margaret
Apr 27, 2014
Mike Gottschalk and Gerry Rivard did an excellent job of making sure all my concerns were addressed; and Dave Goodman did the work on my car and did the usual excellent job with that. This is the reason I continue to be a loyal customer. I know that if I need something done, it will be done and more importantly, it will be right! Keep up the good work!
Frederick
Apr 26, 2014
This my second vehicle I have purchased through your dealership and both times Eddie Fisher was the salesman. He always does an excellent job so I would deal with him again in the future.
J
Apr 25, 2014
David Martin did an outstanding job of seeing that the work on my car was was getting accompolished. It took longer than anticipated but he kept me informed.
Susan
Apr 19, 2014
In the past I was quite displeased with Todd Wendel and dreaded any contact with the service team. Thankfully someone listened and improved the service! Daniel Teg was quite helpful and followed through. I was well taken care of this time! Thank you for improving your service department!
Dale
Apr 19, 2014
My 1st experience with your dealership was not up to Buick owner standards. I was pleased to see that the problems have been addressed and had a very positive experience this time.I was surprised that my negative review last time got no reply.This is a common courtesy and should have happened.
Joseph
Apr 19, 2014
I was satisfied and pleased with the service and attention at Wenzel, just as I always am. David Martin was my adviser this time. Other times it has been Steve Olsen. They listen and do their best for me.///
John
Apr 17, 2014
Love the drive up oil change and lobby setting with wifi and coffee..... Perfectly convenient for a working professional. Also, staff are consistent, sevice oriented and clearly well trained. I will continue to use.
Tiffany
Apr 16, 2014
Kevin Hatch was the best salesman I could've asked for. He was attentive, he didn't try to push me into anything I didn't want, and he made sure that all of my needs were met. He went the extra mile to ensure my experience was exceptional. Aaron Burch handled my financing and paperwork, he was professional and took care of everything quickly. Drew went over the features of my new vehicle with me and helped get my OnStar setup. He was knowledgeable and professional. I was greatly impressed by the overall service I received at Todd Wenzel GMC and I will definitely be recommending Kevin to everyone I know!
Jeri
Apr 16, 2014
I always get excellent service at Todd Wenzel. They treat me with respect, listen to my concerns and take care of business promptly. The waiting room is nice too. I don't think you could find a better service center.Mrs. Jeri Brinks
Carrie
Apr 15, 2014
Staff was cordial, knowledgeable, and quick in the replacement of my Continental tire, which was shredded internally by a pothole and my approx. half mile to gas station drive.
Maura
Apr 15, 2014
I worked with Tyler Barrix, Aaron Burch, and Erin Steen and thought that they all did an excellent job of making my first car-buying experience easy to navigate.
Emma
Apr 12, 2014
Of paramount importance is a well-serviced vehicle but it's great to be greeted by smiling faces from the moment you drive into the bay til you leave! Every one is very customer service oriented. I also appreciate the well-appointed waiting area with beverages and fresh fruit!
Robert
Apr 10, 2014
This is the second time I have been in for service and requested a car wash and detail, as a preferred customer. Both times, the interior detail was not done. I don't live in the area and travel special to go to the dealer for oil changes and service.
Sherry
Apr 8, 2014
It was both fun and educational. Jeff was our salesmen and he was both courteous and patient. The whole Todd Wendel team was wonderful to spend the day with. I was very pleased that if Jeff couldn't answer something he knew who could. Jeff, Zack, Aaron and Erin were all outgoing and great to work with. The experience was fun thanks to the people above as team and individuals.
Vankhanh
Apr 8, 2014
Service is fine. I did not have to wait too long. The waiting rooms were very nice. Customer service was great. I like to see coupon or discount rewarded.
Phillip
Apr 4, 2014
Matt is the greatest!!! I know that he will always take care of me to make sure that everything is always set when I get my car back. Thanks for a great job! Phil
Ronald
Apr 4, 2014
We are not from the Grand Rapids area, so we only had a couple of days to look at vehicles, make a decision, me get everything finalized. Our salesman, Ken, was so nice, vey helpful, knew what was on the lot and found exactly what we wanted. He was also willing to negotiate and make it financially possible to get what we wanted at a reasonable price.
Joseph
Apr 3, 2014
This dealership, was very friendly and informative. All in all areally good car buying experience. I would definitely recommend this dealership to anyone and quite frankly I already have. I might add that the salesman who assisted us, Mr. Joe Zipen is a real asset to your dealership.
Phyllis
Apr 3, 2014
Great service from entry in service area, handling by the service agent, conversation with the mechanic (Andy Biggs) regarding future need, and departure (auto had been washed). Thank you Todd Wenzel.
Richard
Apr 3, 2014
It was great! Never visited the dealership, did the deal on the phone. Randy and Jesse brought the 2015 Yukon to my house and took the 2013 Yukon trade-in back. Thanks for the pleasant buying experience.
Stephen
Apr 3, 2014
Had a problem with stalling out at intersections on occasion. Problem was diagnosed and fixed and on warranty. Excellent work and co-ordination.
Michael
Apr 2, 2014
Time to complete my service was very good. The waiting area is clean and coffee and cookies was a nice touch.
Robert
Mar 25, 2014
Gerry did a great job tracking the needed repairs and attention to my Buick Enclave. Prompt, thorough, courteous. Enough said!
Dennis
Mar 24, 2014
I have been very pleased with the service at your dealership since day 1. You have a clean bright waiting area and the service department is helpful and courteous. I truly wouldn't buy from another dealership...Thank you and Great job!
Ernest
Mar 22, 2014
Todd Wenzel offered the best deal I could find.I dealt with Eddie Fisher and I felt he was very professional and concerned with my satisfaction. Everything went off very smoothly and to my satisfaction.
Michael
Mar 22, 2014
Very friendly service and good waiting area. However, it took a little longer than I expected for just an oil change.
Jeffery
Mar 21, 2014
They told me when i got there that they were really busy and it would take quite a while before they could get my car done. I told them i would wait and they said they would have me back on the road as fast as they could. They had my car done and washed in about a quarter of the time they had estimated. I was very pleased.
Ronald
Mar 20, 2014
Service went quickly and I was surprised as to how quickly my car was ready. I had been ill so it was important for me to get home as quickly as possible and Service fulfilled my need.
Thomas
Mar 19, 2014
It was strange that there was an attempt to put air in the two passenger side tires after I had contacted Os-Star about the pothole gouging and the tow truck that dropped off the car that Saturday night said he put a detailed description on the envelope containing the key.
Amy
Mar 19, 2014
So far everything has been really great. My check air bag light kept coming on so I brought it in to have it looked at. It was fixed within an hour or so.
Michelle
Mar 14, 2014
Your dealership WAY EXCEEDS my expectations!! It was a great experience when I bought my car - Eddie Fisher was my salesperson and he was wonderful! Then, I had to come in for a repair and oil change. They even washed my car!!! VERY gracious, nice people you have working there. I would most definitely recommend this dealership.
Barbara
Mar 13, 2014
I just went in for an oil change. The service department is always friendly and very courteous. It was completed quickly and Daniel is so helpful whenever I have questions!
Daniel
Mar 13, 2014
Steve and Dan were great in service. Eddie in sales is the best. He let me use his car during the service time.
William
Mar 12, 2014
Everyone there were very pleasant, very prompt service.You should work on that your online scheduling though I scheduled on line and they never received it, or something.
Jeannine
Mar 12, 2014
The guy at check-in from NYC is the best! He is always pleasant and treats people with a touch of class.
James
Mar 12, 2014
It was great! My service writer made sure my car was repaired properly before returning the vehicle. He even followed up the following day with an email to make sure I was happy with the repair! Very well done!
George
Mar 4, 2014
Have purchased my third car from Wenzel. They were direct to the point and honest thus far. I will continue to do business with them as long as they remain honest and loyal to there customers
Nicole
Mar 4, 2014
I really appreciate the prompt service as well as bringing me an appropriate rental car(big enough for all 3 of my kids). As a busy mom I appreciate a car being brought to me while my car is being serviced.
Amy
Mar 4, 2014
I worked with Megan Potts who let me know about the demo sale along with the GM discounts. She was very helpful. She then let me know that she contacted a gentleman named Joe Z in the sales department. He was full of information and very helpful. I left a few things in my vehicle and he was able to put it all together and get it over to me. I was not able to stay so they could fill my gas tank and clean up the Acadia. He offered to let me come in at my convenience in the upcoming weeks. I liked that. I also worked with a gentleman, Justin W and he was full of information regarding the finance process. I enjoyed working and talking with him.
Sally
Mar 1, 2014
each and every time that I have occasion to visit Todd Wenzel, the service is top notch. The personnel is polite, and informative. I know that I can count on a job well done. I had a chance to go to Parts Dept. to order a new key fob, and was treated with respect there as well .
Paul
Feb 28, 2014
Overall a good experience as they discovered an issue with left wheel bearing I was unaware of. Will return at another time to have stabilitrack alarm light issue reinvestigated
Thomas
Feb 28, 2014
Greeter was very friendly, and prompt. Service Desk person was very helpful and explained future needs to me. He also was very helpful in explaining the wear on my tires.
Michele
Feb 28, 2014
I did not like that I was trying to be pushed into buying unnecessary glass chip repair, if I need service I will ask for it.
James
Feb 21, 2014
Got us the car we wanted while working with our budget. Took a lot of time and effort to find us exactly what we requested, while giving us plenty of pricing options. They spent time with us at the dealership teaching us everything we needed to know about our new Acadia, which was extremely helpful.
Phillip
Feb 19, 2014
You let me know what needed to be done, did it and had my car ready by the end of the day. Plus, I was able to use my "oldie but goodie" 15% off coupon!
John
Feb 14, 2014
On very short notice, they were able to repair my Yukon. The Service Department was very knowledgeable and friendly. The service tech even came out to explain what he had done to repair my Yukon.
Bj
Feb 14, 2014
I came in for an oil change. The work was done quickly. As usual, the staff was friendly & courteous & the waiting rooms were clean & comfortable.
Nicole
Feb 13, 2014
I love my new Acadia and felt that I was well taken care of the entire process. All my questions were answered. Looking forward to dealing with you in the future.
Adam
Feb 13, 2014
I purchased my Buick from another dealership and the service department as well as the sales office has treated me like I have been a life time customer. Awesome service.
Lynn
Feb 11, 2014
Fast, friendly, cool high tech equipment.I like visiting Todd Wenzel On 28th street.It's always nice to be treated like royalty.Thank you,Lynn Garreau
Kelley
Feb 7, 2014
They went thru the whole car (Buick Lacrosse) and hopefully fixed all the problems we were having. Thanks again, very much appreciated.
Janice
Feb 6, 2014
What a difference! You have great new employees that know how to be courteous, helpful, genuine, AND efficient! Great job on hiring new staff to your service team.
Brian
Feb 6, 2014
Facility was kept very clean, despite the nasty weather we have had here this winter. Fresh coffee was also available.
Charles
Oct 31, 2013
Everything was right on schedule> Alex and the team we had working on the purchase of our Denali GMC did a great job at making our dream come true. Thank you to all at TODD WENZEL GMC.
Cindy S
Oct 6, 2013
Excellent customer service!! Very impressed with my recent service experience. Would recommend this dealership to anyone looking to purchase a new or used vehicle.
SB
Sep 12, 2013
Joe Zeipen was fantastic and was very patient since I had limited time to get back into the dealership to finish the paperwork. Everyone was very professional and customer oriented. My only negative is that in the closing, paperwork happens so fast that I didn't realize actually how much I was paying for the additional warranty. I was a bit shocked later on to find that I paid $4000 for that. Not sure if I would have made the same decision if I had it to do over.
Pat
Aug 4, 2013
The service department at Todd Wenzel is amazing! The work is done quickly and the waiting is totally painless. They provide state of the art seating, television, snacks, and even a room for children to enjoy the time. Can't recommend the, strongly enough!
Doug
Jul 29, 2013
Steve Olson (Service Advisor) coordinates the servicing of my 2010 GMC Terrain with great effectiveness and the professional mechanics are excellent at taking care of my vehicle's needs. I can get a cup of coffee and have a nice space in the waiting area to address my business while waiting for my vehicle. I would refer my colleagues and clients to Todd Wenzel for all their automotive needs.
Ken GR
Jul 25, 2013
Your service representative Todd was very pleasant to deal with and everything went smooth.
Smith
Jul 2, 2013
I experienced friendly, thorough, timey service for my vehicle; all my concerns were addressed during my visit. I had very positive experience.
Squinn
Jun 24, 2013
went to Todd Wenzel because of the selection of used cars they offered. they had all the models that we were interested in with multiple options. we worked with Jacob Powell. He was personable, friendly and not pushy. let us take our time with no pressure. Came back a week later to look at one more car and ended up buying. The Finance manager Matthew Bieg was also very professional and friendly. Both Matthew and Jacob were very knowledgable. Todd Wenzel offers a lot of incentives for making purchases with them. I would recommend that anyone looking for a vehicle start there.
Anna Foster-Smith
May 15, 2013
I used to sell cars for a living, I test drove 4 other vehicles, and when someone shops for a car, they already have in mind what they want, but the key to success is all on the sales person, three other dealerships didnt even come close with the professionalism I concurred with your company. John McCormack was great. I am really a hard customer, but he stuck in there with me and did a fantastic job finding me the car my husband Mark and I wanted. It wasnt an easy task. I would recommend your dealership to anyone. Remember one important fact, its all about the salesperson and how they do in representing the material, Knowing your product is the key to sales. He did just that. Your finance manager was kind informative, and the service station was friendly and great, and the garage was immaculate. Thank you for your kindness. Your rated 5 stars with me....Have a great day.
Jordan Terrell
May 7, 2013
Very, very good experience at the Dealership. I had my daughter with me and all the employees were so friendly to her and she was all smiles and laughes. Aaron Burch was very down 2 earth and knowledgeable. He went above and beyond to find me exactly what I wanted and more importantly for how much I wanted to spend. I highly recommend Todd Wenzel to anyone looking for a vehicle.
gordo1489
May 3, 2013
I had been shopping for a base model work truck. Working with the staff at Wenzel I ultimately purchased a Sierra with several additional options but only paid what I had expected to pay for the base model. I thought it was too good to be true. I was so pleased with my experience that I was humbled.
Oriole fan
Mar 24, 2013
Fast and efficient service. Appreciate the free car wash. Waiting area was pleasant.
Lon Myers
Mar 6, 2013
Thanks to Todd Wenzel for having a great salesperson to work with. Alex was great and we didn't feel rushed in making a decision to buy. Went in just to look and came out with a new SUV Alex worked with us to get us just what we wanted. After we bought Alex explained everything we needed to know about the SUV.........Thanks for a good experi;ence.
Buickfan
Feb 28, 2013
Good service, on time, at agreed on price and loaner car provided
tjoyw
Feb 7, 2013
This was my first time buying a car at a dealership and I was delighted by how friendly, knowledgeable and easy it was. I never felt pressured, and was impressed with the beauty of the facility. My friends LOVE my Buick Encore and so do I!
New Sierra Owner
Feb 6, 2013
A fantastic experience couldn't have asked for more. Completely different experience than the other vehicle dealers we met with. That's why you got the sale! Thanks!
ToobusyMommy
Nov 16, 2012
I was treated quite nicely and was given an honest appraisal and quote on the work that needed to be done on my. I usually only get oil changes here but gave them a try and I'm happy I did. Thank you!
Jeff Zielinski
Oct 16, 2012
Just purchsed a used vehicle from Todd Wenzel. The people were really great and they worked with me to make the deal. Overall experience was very good. The one downfall was their finance manager. This kid was very pushy with gap protection. I explained I was not interested in the additional coverage only to have him continue pushing the extra coverage asking me sir I don't think you know what it is because if you did you would take it. I knew well what it was and explained that to him but he continued asking why I didn't want it. It got to the point that if he asked me once more I would have walked out. Not sure what part of "NO" he didn't understand! Other than that it was a good experience!
What’s more, Todd Wenzel Buick of Grand Rapids has been on the market for a very long time and remains the preferred dealership for buyers looking for used cars and trucks for sale. From low mileage used cars to cheapest used cars, there is something for you from Todd Wenzel Buick. Check out the listings today to find the right car for yourself. Todd Wenzel Buick is definitely the best place to buy used cars online.