Used Cars for Sale at EchoPark Automotive San Antonio (New Braunfels) in New Braunfels, TX

Clever Country

Sep 19, 2021

Very nice people to deal with. No pushy sales. They were willing to go the extra mile for our purchase. We drove our nee vehicle home after they stayed late to get it all done. Only issue we had was when we returned for our scheduled appointment to get the tires replaced and a large scratch buffed it took over 3 hours and only got the tires on. We still have to go back after rescheduling for them to complete. They have a very nice waiting area and looks great but there were several other people with complaints about the service department. Maybe a little less money on looks and a little more on mechanics and functionality. But overall happy with our vehicle thus far.

Karah Diaz

May 13, 2021

My husband bought his truck here and had a great experience so of course we came back to purchase my vehicle! It was was easy and I didn’t feel pressured into certain vehicles and the pricing is great! You can easily find great deals here on the vehicle you need. 100% recommend and will be coming back in the future. Everyone (especially our sales rep) was friendly and worked with us well. Everything was explained thoroughly so I could understand the details as well. Great place!

Lisa Marshall

Feb 3, 2021

Pros: Organization seems to work better off of appointments. I would recommend appointments since they sanitize and pull the cars up so they ready for immediate viewing and driving. We were in and out in 45 minutes to get to our next appointment. I like that we were able to test drive without a salesperson. We ended up purchasing with EchoPark and it was probably the easiest and fastest transaction I've ever had. Loved it since it was late and I was ready to get home. Cons: Car was given to us with less than a half a tank which was disappointing since I had to drive it 2.5 hours home. I realized this after I had left the lot. They said it would be filled. If you are paying cash, they only take literal cash (who carries that much), debit card or cashiers check. I bank online exclusively so I had to do debit which is fine except that I had planned on using my credit card to earn points. A 12k purchase gives you a lot of points. I think this policy needs to be changed and credit card fees need to be absorbed - it's a fact of life and what they did to save a buck inconvenienced their customer. If you finance, you can only finance through them. If I had been financing, I would have looked elsewhere since my bank had some of the lowest rates in the industry and I wouldn't have had the choice. So bottom line, what I didn't like is the limitation in payment options.

Haley Smith

Jan 30, 2021

Great experience here! We’ve purchased 2 of our vehicles from Echo Park in New Braunfels and both times the process was quick and painless. The employees are just there to help you get the best price on a great vehicle, no hassle, no haggling, no commission, just all around a great business model. The vehicles in stock are also sold at unbeatable prices, which makes the experience that much better. Overall an awesome option if you’re looking for a great vehicle at a great price. Cliff in particular was awesome! He’s such a friendly face and made the process so easy!

Don Rhoades

Jun 26, 2021

This place is absolutely amazing!!! I cannot say enough wonderful things about this place. They give you red carpet treatment from start to finish!! They go above And beyond to get you into a car that you are so happy with. I want to send a warm thank you To Cliff and Sabrina for all the care and kindness that you showed us!! You guys are rock stars!! I will absolutely be sending more people your way I want to thank you with all my heart. This wonderful treatment will never be forgotten and next time I need another car I will absolutely come to you. So if you need a newer car with Wonderful service come here immediately. Thank you for everything echo Park!!!